What is ISO 9001? The ISO 9001:2008 is an international standard published by the InternationalOrganization for Standardization (ISO).

It was first published in 1987 and laterrevised in 1994 and 200.This year in 2008, it went through anotherrevisionin order to accommodate current needs.Hence, it is now referred to as ISO9001:2008. ISO 9001 is a standard for the implementation of a quality management system (QMS).It provides a benchmarking for organizational performance in terms of product quality. In ISO 9001, the term "product" refers to bothtangible and intangible products.It is applicable to all kinds of organization,whether public, private or non-governmental.It contains eight sections orclauses. They are Clause 1 Scope Clause 2 Normative reference Clause 3 Terms and definitions Clause 4 Quality management system Clause 5 Management responsibility Clause 6 Resource management Clause 7 Product realization Clause 8 Measurement, analysis and improvement The key to understanding the ISO 9001:2008 International Standard is to getthe correct interpretation of the requirements.How do you do this?Firstly,you can attend a short course on understanding the ISO 9001:2008 organizedby your local Certification Bodies such Lloyd's RQA, BVQI, SGS, etc. Secondly,you just read the standard many times over until you get the big picture ofthe ISO 9001 quality management system.A system is a set of inter-relatedand interacting processes.For example, in Clause 7.4 of ISO 9001:2008, yourorganization is required to establish, implement, maintain and continuallyimprove the processes of selecting and approving your suppliers or vendorsand evaluating their performance over time.The output of these processesshall ensure that all products supplied to your organization meet all qualityrequirements, which subsequently will have an impact on the end products.As you read the standard, do a mind-track of the other clauses that are inter-related and interacting with clause that you are reading. Another example:Ifyou are reading Clause 8.2.2 on Internal Audit, the process requires that theinternal auditors be competent before they can conduct anyaudits.Thiscompetency requirement is related and interacting with Clause 6.2 on HumanResources.This is how you go about understanding the ISO 9001:2008standard. ISO 9001:2008 Documentation Requirements The ISO 9001 is not focused on documentation.It views documentation as a medium that supports your Quality Management System in terms of providing evidence of implementation and conformity to specified requirements.You must establish the following documents, and if you know and understand their functions you will see why: documented statements of a quality policy and quality objectives,

a quality manual, documented procedures required by this International Standard, o Control of documents o Control of records o Control of non-conformances o Internal audit o Corrective action o Preventive action documents needed by the organization to ensure the effective planning, operation and control of its processes, and records required by your quality management system and this International Standard. Manuals, procedures, work instructions and forms or formats are methods to control a process effectively. They promote uniformity and consistency in the way things are done.They also provide a basis for future reference. They can also be used as a training tool in terms bringing new employees up to speed of the organization's operations. Records are generated as a result of the implementation of processes. They may exist throughout the quality management system.Records management is a process of ensuring the proper creation, maintenance, use and disposal of records in order to achieve efficient, transparent and accountable management.A sound records management programme is advantageous because: a well-organized indexing system enables an organization to find information easily. the orderly and efficient flow of information enables the organization to perform its functions successfully and efficiently; authoritative and reliable records are created and maintained in an accessible, intelligent and usable manner to support the business and accountability requirements of the organization; efficiency and economy are ensured by eliminating unnecessary duplication of records; a retention and disposal programme ensures that the organizationmaintains only those records it really needs for functional purposes; and

controls are exercised to ensure that only authorized persons haveaccess to the information, thus preventing information and/or therecords themselves from being stolen or damaged. This ensures theprotection of privacy and confidentiality, and prevents theinappropriate disclosure of information that could harm theorganization or infringe the privacy rights of individuals. Organizations can only be effective and efficient if records management isconsidered a business process designed to support business objectives, aresource and utilized effectively to achieve business objectives. Theorganization needs to create and maintain a culture which will promoteeffective and efficient records management to facilitate efficient and timelydecision-making. ISO 9001:2008 Documentation Templates Developing necessary ISO 9001 documentation is a time consuming processin itself, but it is not out of reach for most managers.To do so, you must havea thorough understanding of the ISO 9001:2008 requirements and yourorganizational processes.Integrate the two and you'll have a gooddocumentation system based on ISO 9001:2008 requirements. Although you may try to develop the documentation yourself, manymanagers opt top urchase readilyavailable ISO 9001:2008 DocumentationTemplates.It is a quicker and smarter way of establishing yourdocumentation.But the biggest advantage of purchasing these ready-documents is that they provide the ISO 9001 understanding in terms ofimplementation.The ISO 9001 standard tells you what to do, but the ISO 9001 templates tells you how it should be done.For example, within Clause 4of the ISO 9001, the standard tells you that you all documents within thequality management system must be identified.This means you have toestablish a unique numbering system for all your quality documents.Now,the ISO 9001 template on the Control of Documents readily defines thisnumbering process.See how it helps you in your ISO 9001:2008 project? Here, we have already prepared a set of ISO 9001:2008 DocumentationTemplates for you.You only need to customer certain sections of thetemplates.Customization should be a breeze as the documents have beendesigned to be universal in nature.Go through them and see if you need tomake any minor modifications.But remember, these documents will help youunderstand how to implement the ISO 9001:2008 quality managementsystem in your organization. Grab these documents templates for a low price of USD299.00 now!Creditcard payments only, processed by PAYPAL, the premiere internet paymentprocessor in the world. You will download these documents immediatelyafter making the payment.PAYPAL will redirect you the download page.Youwill just need to right-click on the documents and save it to your local computer. Bonus:Free e-mail support for all purchases.Just send your e-mail to iml@nuri-allied-consultant.com and get prompt responses...guaranteed. Why you should purchase these documents? They are probably the most cost-effective kind in the entire web They are well-written in perfect English They are complete and unambiguous in terms of its content They are implementation-ready They were made for you in mind

These documents are universal in nature and applicable to any nature of organizational operations If you seek knowledge of ISO 9001, these documents will educate youby presenting to you a quality management system that is operableand actionable These documents can be a source of reference for you to upgrade your QMS to the ISO 9001:2008 version If you are a consultant, you can use these documents to assist you in your projects If you are an educator, you can use these documents as your teaching materials This is the list of documents that you will get to download: Quality Policy Quality Management System Manual Six mandatory procedures * Control of documents * Control of records * Internal audit * Control of nonconforming product * Corrective action * Preventive action plus these forms and formats Quality Objectives Register Quality Objective Monitoring Form Document Control Form Document Distribution Form Document Control Form Log Book Registry of Documents Registry of Records Employee Competency Record Training Request Form Training Programs Planner Product Quality Plan Supplier Selection Form

Approved Suppliers Register Supplier Performance Evaluation Internal Audit Programme Audit Plan Audit Checklist Auditors Notes Audit Findings Report Corrective Action Request Registry of Nonconformities Nonconforming Product Form Data Analysis Register Meeting Minutes Work Instruction What you should do after you purchase the document? If you are planning to establish a quality management system, this is what you should do: Read and thoroughly understand the QMS manual and related procedures and formats. Brief top management on the requirements and benefits of the quality management system Appoint your Management Representative Appoint your Quality Representatives Establish the QMS Committee Define your Organization Chart Include your employees' Job Descriptions into the QMS records tosupport the Organization Chart and fill out Employee CompetencyRecord Finalize the Quality Policy Establish measurable quality objectives to every quality process in the quality management system Implement the Control of Documents procedure Implement the Control of Records procedure

Include your enterprise resource planning records into the QMS Include your infrastructure planning and maintenance records into the QMS Complete the Product Quality Plan Finalize the Control of Nonconforming Product procedure as per your product requirements Include your product realization records into the QMS Complete the supplier-related formats Fill out the Data Analysis Register Conduct your QMS awareness programs for all employees Conduct internal quality auditing training for your internal auditors When you think you are ready, implement the QMS as per the QMS Manual specifications After 3-6 months, implement the Internal Audit procedure Implement the Corrective Action procedure Implement the Preventive Action procedure Get the QMS Committee and the Quality Improvement Teams toconduct the Analysis of Data process and come up with improvementplans, if any Conduct the management review of the QMS Ensure the QMS Committee and the Quality Improvement Teams are actively participating in the QMS process and keep all meeting records. The final word.... You need to start doing it to fully understand the actual workings of a QMS and eventually see it operating effectively. Ismail Latiff, Malaysia. http://www.nuri-allied-consultant.com