COMPETENCY BASED LEARNING MATERIAL

Sector:

TOURISM

Qualification:

FOOD & BEVERAGE SERVICES (NC II)

Unit of Competency:

PRACTICE CAREER PROFESSIONALISM PRACTICING CAREER PROFESSIONALISM

Module Title:

Technical Education and Skills Development Authority Cagayan de Oro (Bugo) School of Arts & Trades (COBSAT) Bugo, Cagayan de Oro City

Code No. 500311107

Module Title Practicing Career Professionalism

Date Developed June 12, 2010

Date Revised June 12, 2010

Page # 1

Unit of Competency: Module Title:

Practice Career Professionalism Practicing Career Professionalism

Prepared by:

ROGELINE A. MABAO
Cagayan de Oro (Bugo) School of Arts and Trades (COBSAT) Bugo, Cagayan de Oro City

Code No. 500311107

Module Title Practicing Career Professionalism

Date Developed June 12, 2010

Date Revised June 12, 2010

Page # 2

How to use this Competency Based Learning Material

Welcome to the learning guide for the module Practicing Career Professionalism. This learning material contains training materials and activities for you to complete. The unit of competency Practicing Career Professionalism" contains the knowledge, skills and attitudes required for Tourism Industry. It is one of the required subjects in Basic Competency for National Certificate Level II (NC II). You are required to go through a series of learning activities in order to complete each learning outcomes of the module. In each learning outcome there are Information Sheets and Resource Sheets (Reference Materials for further reading to help you better understand the required activities). Follow these activities on your own and answer the self-check at the end of each learning outcome. If you have some questions, dont hesitate to ask your facilitator for assistance. Instruction Sheets: Information Sheet This will provide you with information on concepts, principles, and other relevant information needed in performing certain activities. Self-Check Sheet This is designed to evaluate you on your comprehension on what to do in organizing an effective team that will contribute to the attainment of the learning outcome.

Recognition of Prior Learning (RPL)

You may already have some or most of the knowledge and skills covered in this learning material because you have been working for some time and already completed training in this area. If you can demonstrate to your trainer that you are competent in a particular outcome, you don't have to do the same training again. Talk to your trainer about having them formally recognized. If you have a qualification or Certificate of Competence from previous training, show it to your trainer. If the skills you acquired are still current and relevant to the unit/s of competency they may become part of the evidence you can present for RPL. If you are not sure about the currency of your skills, discuss this with your trainer.
Code No. 500311107 Module Title Practicing Career Professionalism Date Developed June 12, 2010 Date Revised June 12, 2010 Page # 3

This learning material was prepared to help achieve the required competency in Practice Career Professionalism. This will be the source of information for you to acquire the knowledge and skills in this particular trade independently and at your own pace with minimum supervision or help from your trainer. In doing the activities to complete the requirements of this module, please be guided by the following: Talk to your trainer and agree on how you both will organize the training under this module. Read this module carefully which cover all the knowledge and skills needed to practice career professionalism. Work through all information and complete the activities in each learning outcome. Answer the Self-Check at the end of every learning outcome. Ask help from your trainer. He could be your supervisor or manager to show you the correct way to do things. The trainer will tell you about the important things that you need to consider as you do the activities so listen attentively and take notes. Talk to more experienced professionals for guidance and additional knowledge. As you work through the activities, ask for written feedback on your progress. Your trainer keeps feedback or assessment report. After completing this module, ask your trainer to assess your competency. Result of your assessment will be recorded in your progress chart. All the learning activities are designed for you to complete at your own pace.

Code No. 500311107

Module Title Practicing Career Professionalism

Date Developed June 12, 2010

Date Revised June 12, 2010

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TABLE OF CONTENTS

I. II. III. IV. V. VI. VII. VIII.

How to Use this Competency-Based Learning Material Introduction LO1 Information Sheet LO1 Self-Check LO2 Information Sheet LO2 Self-Check LO3 Information Sheet LO3 Self-Check

Code No. 500311107

Module Title Practicing Career Professionalism

Date Developed June 12, 2010

Date Revised June 12, 2010

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QUALIFICATION

NC II Practice Career Professionalism Practicing Career Professionalism

UNIT OF COMPETENCY : MODULE TITLE :

INTRODUCTION: This unit covers the knowledge, skills and attitudes required to practice career professionalism. LEARNING OUTCOMES: At the end of this module, you MUST be able to: 1. Integrate personal objectives with organizational goals; 2. Set and meet work priorities; 3. Maintain professional growth and development. PERFORMANCE CRITERIA: LO1. Integrate personal objectives with organizational goals: 1.1 Personal growth and work plans are pursued towards improving the qualifications set for the profession. 1.2 Intra- and interpersonal relationships are maintained in the course of managing oneself based on performance evaluation. 1.3 Commitment to the organization and its goal is demonstrated in the performance of duties.

Code No. 500311107

Module Title Practicing Career Professionalism

Date Developed June 12, 2010

Date Revised June 12, 2010

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LO2. Set and meet work priorities: 2.1 Competing demands are prioritized to achieve personal, team and organizational goals and objectives. 2.2 Resources are utilized efficiently and effectively to manage work priorities and commitments. 2.3 Practices along economic use and maintenance of equipment and facilities are followed as per established procedures. LO3. Maintain professional growth and development: 3.1 Trainings and career opportunities are identified and availed of based on job requirements 3.2 Recognitions are sought/received and demonstrated as proof of career advancement 3.3 Licenses and/or certifications relevant to job and career are obtained and renewed ASSESMENT METHOD: Competency in this unit shall be assessed through: 1. Observation 2. Oral questioning 3. Written test RESOURCES: National Service Training Program (NSTP) By: Sergio J. Lee Pages 17-43 Ethics and the Filipino People By: Ramon B. Agapay

Code No. 500311107

Module Title Practicing Career Professionalism

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Date Revised June 12, 2010

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INFORMATION SHEET PRACTICE CAREER PROFESSIONALISM Learning Outcome I Integrate Personal Objectives with Organizational Goals SELF AWARENESS AND SELF MANAGEMENT Lets begin to know yourself, since the essential formula for achievement is selfanalysis. Theres a need for you to know: The difference between your biological or inherited traits and your environment or acquired traits; Self-Awareness : an awareness of ones own personality or individuality. a. Self - oneself / himself / herself / myself - belonging to oneself-own - a person in prime condition - entire person as an individual b. Awareness having or showing realization, perception or knowledge. A. You as You

2. 3. 4.

1. Be your own best friend and believe in yourself, so that you can become the person you want to be. You are you and what you think. You are unique in your own way. Only you can control your destiny and make a difference in your life. You are endowed with moral sense, such as: You are able to distinguish between good and evil, right and wrong, moral and immoral. You feel within yourself an obligation to do what is good and to avoid what is evil. You feel accountable for your actions, expecting reward or punishment for them.

Code No. 500311107

Module Title Practicing Career Professionalism

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Date Revised June 12, 2010

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B.

You as a Filipino 1. Being aware of and remaining constantly on guard against Filipino tendency towards negativism, you can eventually propel yourself into positivism. 2. Use your lakas at tibay ng loob (courage and strength) to move away from the fatalistic gulong ng palad (wheel of fortune) and bahala na (come what may) attitude. 3. Begin by getting involved with your life. Makialam Ka sa Buhay Mo! Cooperate, makisama ka by first initiating a change in your self. 4. Begin without expecting instant miracles, youve got only one real friend and one worst enemy and that is yourself. 5. Believe in your abilities and work unyieldingly to reach your objective. 6. Practice the Core Values: Truth, Love, and Faith theres a need for intellectual conversion, moral conversion in love, and have faith in the Almighty God who holds us in the palm of his hand. Integrity this is the essence of self-respect; one should love himself and keep his dignity. Hard work naturally hard working but theres a need to be educated in the wise use of money. Social Justice theres a need to share our talents and material possessions with those who are unfortunate and poor.

C.

You and Your Faith Filipino worship is directed towards God as a Father-figure who takes care of all (Bahala na ang Diyos). Signifying that Divine Providence is responsible for our destinies. Thus, whenever problems confront us, they tend to turn against God and blame Him for all the misfortune. Worship of God as a duty involves the following: 1. The Duty to Know God Man has a natural tendency to worship God. This implies that he has a natural capacity to know God. We say natural because man, by his own intellectual powers, discovers the presence of God as Creator and Supreme Lawgiver. It is said that we accept Gods existence as a matter of faith.

Code No. 500311107

Module Title Practicing Career Professionalism

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Date Revised June 12, 2010

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2. The Duty to Love God Loving God in a religious sense, means being attached to Him. Thus, love of God is a personal response to His presence. It is not a mere emotional reaction, a sort of physical infatuation or pious sentiment. It is the submission of our mind and heart to what God is and to what He is saying to us. 3. The Duty to Serve God If to love God is to obey Gods will, then our moral acts sum up our services to God. We cannot offer God anything else, but our life made clean and worthy of Gods infinite goodness. It is in this sense, that religion is concerned with the sanctification of souls, with self-perfection. THE SELF MANAGEMENT SEQUENCE Life is not a matter of luck or fortune. If we leave our lives up to chance, chances are we fail. Success in self-management is always the result of something that leads up to it. Most of what seems to happen to you, happens because of something you created, directed, influenced, or allowed to happen. The Self-Management Sequence: The Five Steps that control our success or failure: 1. Behavior The step that directly controls our success or failure is our behavior what we do or do not do. Behavior means our actions. How we act, what we do, each moment of each day will determine whether or not we will be successful that moment or that day in everything that we do. 2. Feelings Every action we take is first filtered through our feelings. How we feel about something will always determine or affect what we do and how we will do it. If we feel good or positive about something we will behave more positively about it. Our feelings will directly influence our actions, your feelings are created, controlled, determined, or influenced by your attitudes.

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Module Title Practicing Career Professionalism

Date Developed June 12, 2010

Date Revised June 12, 2010

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3. Attitudes Your attitudes are the perspective from which you view your life. Some people seem to have a good attitude about most things. Some seem to have a bad attitude about everything. But when you look closer, you will find that most of us have a combination of attitude, some good, some not so good. Our attitudes play a very important part in helping us become successful. Good attitudes are created, controlled, or influenced entirely by our beliefs. 4. Beliefs What we believe about anything will determine our attitudes about it, create our feelings, direct our actions, and help us to do well or poorly, succeed or fail. The belief that we have about anything is so powerful that it can even make something appear to be something different than what it really is. Belief doesnt require that something be the way we see it to be. It only requires us to believe that it is. Belief doesnt require something to be true. It only requires us to believe that its true. 5. Programming We believe that we are programmed to believe. Our conditioning from the day we were born has created, reinforced, and nearly permanently cemented most of what we believe about ourselves and what we believe about most of what goes on around us. Whether the programming was right or wrong, true or false, the result of it is what we believe. It is our programming that sets up our beliefs, and the chain reaction begins. What we believe determines our attitudes, affects our behavior, and determines our success or failure: Programming creates beliefs Beliefs create attitudes Attitudes create feelings Feelings determine actions Actions create results

Code No. 500311107

Module Title Practicing Career Professionalism

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Date Revised June 12, 2010

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CAREER PATHS AND CAREER PLANS Personal growth and work plans are pursued towards improving the qualifications set for the profession. The guided career paths and career plans have to be sorted out by the individual, the direct supervisor, and the vision of the company. These are important because it takes the profession of the individual in his own hands to determine how he or she wishes to progress in their discipline or line of work. As being defined: Career Paths a guided stepladder for any employee in an organization for the purpose of career progression within the organization. - allow the employee to view their growth within the company and creates a vision and sense of belonging. Management Career Path (MCP) a path that eventually leads to the management pathway because the more of an authority you become in that field, you eventually will end up in management. Corporate Career Paths a guided career path of progressive companies, built into their HR Model to determine succession planning and performance evaluation for the betterment of their companies. SELECTING THE RIGHT CAREER PATH Selecting the right career path can be difficult, so you need to be proactive about your decision. Do you affect change in your life, or are you at the whim of change? Partly, your approach to choosing the right career path is systematic. You need to consider different parts of the process, and conduct thorough research along the way. That way you will be in the best position to make the best decision.

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Module Title Practicing Career Professionalism

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SELF CHECK LEARNING OUTCOME 1 Activity 1: Self-Assessment A. WHO AM I? Direction: Check your self-estimate on the following Personality Dimensions. Choose only one per group of descriptions.

Personality Dimensions

Put Check Marks A B C D A B C D A

Who am I, Self-estimate of Your Characteristics Feature Brilliant, creative, a thinker, highly-informed Bright, studious, school minded, well-informed Average, conscientious, adequately informed Below average, indifferent, easy-going, hardly informed High achiever, outgoing, very active leader Above average achiever, independent, moderately active leader Average achiever, conventional, active follower Below average achiever, conforming, indifferent follower Strongly law-abiding, strongly disturbed with misdeeds committed, strictly conventional Somewhat law-abiding, somewhat disturbed with misdeeds committed, somewhat conventional May disobey rules or law as long as no one else sees, not disturbed misdeeds, indifferent to conventional Delights in misdeeds that flaunt-rules and law, does not care about Performing outstandingly in school; recipient of awards and honors Performing well in school; better than most students Performing satisfactorily; as good as half the class Performing barely satisfactorily; among the poorest in the class Very physically active, athlete-minded, energetic Somewhat physically active, takes to athletics regularly Physically inactive, shuns athletics, too weak to do physical exercise Hardly physically active, joins athletics only when required, lacking in Highly artistic, connoseur of art; avid consumer of artistic commodity like records and tapes, art exhibits, plays, concerts, etc. Somewhat appreciative of art; has some artistic talent, regular consuler of artistic commodity Likes certain forms of art; attends artistic performances if there is time Don't care about art; don't understand art

INTELLECTUAL

LEADERSHIP

CONSCIENCE

B C D A B C D A B C D A

ACHIEVEMENT

PHYSICAL

AESTHETIC

B C D

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Personality Dimensions EMOTIONAL WARMTH Put Check Marks A B C D A B C D A B C D A B C D A RELIGIOUS B C D A OUTLOOK IN LIFE B C D A SELFWORTH B C

Module Title Practicing Career Professionalism

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Who am I, Self-estimate of Your Characteristics Feature Very lively, cheerful, very enthusiastic, fun to be with Somewhat lively, pleasant, somewhat enthusiastic, relaxing to be with Hardly lively, occasionally pleasant, with little enthusiasm, quiescent Grouchy, irretable, unenthusiastic, excitable, tense Very accommodating, empathetic, adaptable, affiliates with others Somewhat accommodating, considerate, cooperative Hardly accommodating, somewhat self-directed Stand-offish, hostile, insensitive to others, wishing harm done to others Very enduring, responsible, enterprising, persevering, planful Somewhat enduring, prefers to execute ready-made plans accepts but does not seek responsibility Hardly enduring, short lived effort; seldom makes plans; if possible no responsibility Unenduring, does not work up to completion of task; irresponsible, adverse Eloquent, forceful, assertive, persuasive, effective in communication Somewhat eloquent, somewhat assertive, somewhat effective Hardly skillful and effective in communication Faltering, awkward, ineffective in communicative Very religious, gives much time to church work, contemplative, very benevolent Somewhat religious, gives some time to church work, somewhat benevolent Hardly religious, seldom engages in church work, hardly performs benevolent acts Irreligious, does not perform church work, performs no benevolent acts or work Very ambitious, very highly aspiring, very optimistic, and hopeful of the future Somewhat ambitious, somewhat highly aspiring, quite hopeful of the future Hardly ambitious, uncertain about life goals and vague as to the future Lacking in ambition, makes no projection about the future lives by the day Very loving and worthy of love; in dispensable peer attainment of goals, most highly regarded by family, recognized as leader in civic/social work Somewhat loving and lovable; seen by peers as cooperative, appreciative by community for civic/social work Hardly loving and lovable; seen by peers as passive follower; unnoticeable in civic/social work

PERSONAL RELATIONS

WORK

COMMUNICATING

Code No. 500311107

Module Title Practicing Career Professionalism

Date Developed June 12, 2010

Date Revised June 12, 2010

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How to Score the Self-Assessment: Score A x 10 Score B x 8 Score C x 6 Score D x 4 = = = = 130 points 104 points 78 points 52 points

Summation of all points = ______ points Refer to the table below for your rating score: SCORES (PTS.) 110-130 89-109 68-88 47-67 28-48 Activity 2: Written Test I. Identification. Write your answers on the space provided. _______________ 1. The person in authority to help build up your career. _______________ 2. The path were you perform your duties in the organization. _______________ 3. MCP stands for. _______________ 4. The guided career path in companies are built in _______ model. _______________ 5. A guide or stepladder for any individual to determine how he or she wishes to progress in line of discipline and in work. II. Essay. Please answer all questions briefly. When you were a child, what did you want to be when you grow up? Is it entirely different from what you are doing right now? Why? Or why not? (minimum of 5 sentences) PERSONALITY DIMENSIONS Excellent Above Average Average Below Average Poor GRADES 90% 85% 80% 75% 60%

Code No. 500311107

Module Title Practicing Career Professionalism

Date Developed June 12, 2010

Date Revised June 12, 2010

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INFORMATION SHEET PRACTICE CAREER PROFESSIONALISM Learning Outcome II Set and Meet Work Priorities HUMAN PERSON AND VALUES DEVELOPMENT A. Important Realities of the Human Person 1. The Self-Image a persons understanding of himself. - is responsible in influencing peoples way of living. - its formation is derived from two sources: others and the experiences of the self. - Three (3) kinds of self-image: a. Negative Self-Image delves on limitations and differences rather than assets. b. Overrated Self-Image stresses on the positive traits. c. Realistic Self-Image based on the real self. 2. The Others refers to persons or groups considered important and given the right to influence ones self. 3. The Being - the mainspring, or a motivating force in the human person. - the wellspring, a foundation-head of ones identity, ones essential course of action, ones essential bonds. 4. The I has three (3) different aspects: the intellect, the freedom, and the will. 5. The Sensibility and the Body the important realities of the human person. B. Values Development Value is derived from Latin word, valere, to be worth, be strongsomething intrinsically valuable or desirable. A thing has value when it is perceived as good and desirable. Develop is to acquire gradually, by successive changes to move from the original position to one providing more opportunity for effective use. Thus, Values Development is the act, process, or result of developing the values for Human Dignity. Moreover, values are the bases of judging what attitudes and behavior are correct and desirable and what are not.

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Module Title Practicing Career Professionalism

Date Developed June 12, 2010

Date Revised June 12, 2010

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Behavior the manner of conducting oneself. - response of an individual, group or species to its environment. - a manner in which a person behaves. Attitude a position assumed for a specific purpose. - an organismic state of readiness to respond in a characteristics way to a stimulus (as an object, concept or situation) Habit interaction of knowledge (what to do), skill (how to do), and desire (want to do. DECISION MAKING Deciding something means making a choice or coming to conclusion and neither of those things is easy. It is a choice between two or more options/alternatives. It is the act or process of deciding, a determination of either to win or to lose. Decisions involve a commitment to action; and the hardest step in achieving anything is making a true commitment. The decisions are important because they have the power to trigger the process of forming aspiration and goals into reality. A. Key Steps in Decision Making by Systematic Approach 1. Setting Objectives define the purpose of the decision and consider what outcomes or objectives it will achieve. 2. Collecting Information have sufficient information for the choices you need to make. 3. Identifying Alternative Solution look at all possible options: some are obvious, others have to be logically deduced, others require a more creative approach. 4. Evaluating Options involves determining the extent to which the decision options meet the decision objectives. 5. Selecting the Best Option after the evaluation, the best option is selected using anyone of a number of techniques or approaches. B. Factors which Help in Decision Making 1. 2. 3. 4. 5. 6. Clear goal. Clear understanding of who has responsibility for the decision. Good means of stimulating and sharing ideas (e.g. a code, film, or diagram) Effective leadership and structures to deal with the size of the group. Effective way of testing different suggestions offered. Commitment of the leader to genuine group involvement in making the decision.

7. Agreement beforehand on what procedures will be the most appropriate (e.g. consensus, majority vote, secret ballot, etc.)
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C. The Professionals Suggests 1. Know yourself. a. Conduct good old self examination In this, you could identify your: Talents the things that you are naturally good at. Skills these are how you do something. Character Traits e.g. whether you like physical work, how you handle stress and other emotions, what sort of environment you would like to work in. b. Ask your friends and family what they think as well. 2. Look at what sorts of roles, industries, or areas that interest you. 3. Look at careers that you could be suited to. 4. Remember when considering your options, your choice will determine your income, status in society, the location you work, satisfaction of your needs, and even your circle of friends. D. Finalizing your Career Choice

1. Get a taste for what you might be in for. 2. Meeting someone in the shoes you one day hope to fill also provides you with opportunity to ask specific questions about the role you wont be able to find anywhere else. 3. If the role is within our current organizations, you may be able to spend some work experience with them. E. Deciding on the Right Path 1. After examining your talents, skills, interests; youve looks at the careers that suit those; youve conducted research to find out more about relevant careers, theres a need for you to choose your career path. 2. Identify what you need to do in order to have the qualifications and knowledge to begin your career. 3. Draw up a plan outlining what you would like to achieve, the time-frame you have and what you need to do to achieve your goals.

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Module Title Practicing Career Professionalism

Date Developed June 12, 2010

Date Revised June 12, 2010

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SELF CHECK LEARNING OUTCOME 2 Activity 1: Personal Growth and Reflection A. Self-Image/Self-Inventory 1. How do I see myself?
POSITIVE NEGATIVE LIMITATIONS

2. What do people say of me?

WHO? SAYS WHAT? DO I EXPERIENCE MYSELF TO BE LIKE THAT?

3. What can I say about myself in the following?

CATEGORIES EXPLANATION

My Heart

My Sensibility/Emotion My Intelligence My Will Action Interpersonal Relationship Relationship with God

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Module Title Practicing Career Professionalism

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4. Influence of certain person or groups in my life.

PERSONS/GROUP 1. Parents 2. Spouse/Children 3. Friends/Neighbors 4. Church 5. Co-worker INFLUENCE POSITIVE NEGATIVE

5. Severe trials encountered in my life.

TRIALS HOW DID IT AFFECT YOU? WHAT DID YOU DO TO OVERCOME IT?

Activity 2: Interview Choose your preferred group mates (2-3 persons per group). 2. Prepare some questions that you want to ask regarding the success of a persons career. Meet someone whos in a role you would like to move into someday. Schedule an interview with that person. Share your experience with the other groups.

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Module Title Practicing Career Professionalism

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INFORMATION SHEET PRACTICE CAREER PROFESSIONALISM Learning Outcome III Maintain Professional Growth and Development DEVELOPING GOOD HABITS FOR EFFECTIVENESS Our character is a composite of our habits. Habits are powerful factors in our lives. They are consistent, often unconscious patterns and constantly daily express our character and produce our effectiveness or ineffectiveness. Habit is defined as the interaction of knowledge, skill, and desire. All these three are necessary to make something a habit in our lives. These are defined as follows: Knowledge the theoretical paradigm, the what to do? and why? Skill the how to do? Desire the motivation, the want to do Effectiveness is defined as the basis of a persons character, creating an empowering center of correct maps from which an individual can effectively solve problems, maximize opportunities, continually learn and integrate principles in an upward growth. PROFESSIONAL CONDUCT Professional conduct is really a way of life. It starts before you enter the employer's door. It starts before you begin to look for a job. It starts with you your attitude. Understanding professionalism can alter your career path. It can make the difference between you getting a raise or getting nothing at all. It can lead to promotions when your peers are still languishing in their old positions. The way you act and behave influences the way you are approached, how you are treated and the way you are given opportunities to excel. Professional conduct is essential. As an employee, your conduct will be looked at from many different perspectives. The people who work in positions at levels above your own will be watching you for clues as to your promote-ability. The individuals you work with will see how you treat others and how well you do your job. The people who are in positions at a level below yours will be checking to see if you are consistent, courteous and honest.

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There are many ways to express what an employee should or should not do. Be nice. Show respect. Mostly, it boils down to the Golden Rule: Treat others the way you would like to be treated. If you want to succeed, below are some suggestions: Follow the rules, do everything that is expected of you (and more) and help others achieve their goals, especially those people in positions above yours and you will find that those actions are recognized and remembered. Are they always formally recognized with plaques and rewards? No, for the most part, they are not. When it is time to promote someone, though, who do you think the supervisors are going to think of? Are they going to consider the employee who is late to work, leaves tasks undone and loses his/her temper all the time? Or, are they going to look to you the professional who consistently does more than what is expected, causes little or no trouble and pays attention to details? If you want to make an impact on your supervisor(s), get things done, cooperate with others and learn how to solve problems. Those are some of the most sought-after traits in EVERY industry. Professional conduct can mean many things, but to most people, it is a sign of dignity, class, integrity and maturity. A professional handles him or herself with pride and finesse. Employers are looking for people who can handle the day-to-day activities of their organization without losing their temper, bickering with others or lying and cheating to climb the corporate ladder. Consider these aspects of a professional employee:

One aspect of being an outstanding employee is to continue to learn once you have secured the job you want. Remaining as you are is not acceptable. You have within you so much that can be explored, challenged and achieved. NEVER SETTLE FOR MEDIOCRITY. Another aspect is to inject enthusiasm wherever you go. When you are filled with energy and excitement, it flows to everyone around you. People will want to be around you. It becomes contagious and each person you spend time with will wish they had what you have.

No matter where you go or what you do, being successful is almost entirely up to you. So many people have overcome horrible childhoods, poverty, abusive relationships and inadequate educations to change their personal histories so that they reflect honor, success and wealth. Professional conduct is essential to your future. What you do and what you say defines who you are. Choose wisely. Your future is at stake.

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Module Title Practicing Career Professionalism

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CORPORATE PERFORMANCE MANAGEMENT This is the process of assessing progress toward achieving predetermined goals. It involves building on that process, adding the relevant communication and action on the progress achieved against these predetermined goals helping organizations achieve their strategic goals. The main purpose of this is to link individual objectives and organizational objectives and bring about that individuals obey important worth for the enterprise. Additionally, this tries to develop skills of people to achieve their capability to satisfy their ambitiousness and also increase profit of a firm. PERFORMANCE REVIEW a. Definition The Annual Performance Review enables you to receive feedback on your performance relative to the goals you set on the current fiscal year. Feedback is a critical component in the process of achieving both personal and company goals. Performance Review also provides an opportunity to recognize personal accomplishment and ensure success for individuals and for the company. The annual review should be completed at the end of the fiscal year. b. What is Reviewed? This provides the basis for merit and incentive compensation decisions as well as give you feedback critical to your future performance. To arrive at an assessment for the year, consider all performance period, as well as other indicators/input regarding your contributions like the goals set at the beginning of the year. c. Performance Review Process Individual Professional Services members complete the performance review document and submit the draft to their performance manager for review and input prior to the review meeting. During that meeting, the performance manager finalizes the evaluation and sends a copy to the appropriate team leader for review, and the original to the Human Resource Department for filing in the individual Professional Services members file. Both the Professional Services member and the performance manager should also retain a copy.

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Module Title Practicing Career Professionalism

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HOW TO ACHIEVE YOUR CAREER GOALS? 1. Doing average everyday tasks

Its not the big goals that count most its the smaller goals that can be achieved more reasonably and effectively. It is the smaller goals that lead us on the path toward our eventual rendezvous with the larger goal. Reaching the summit of a mountain is not accomplished by a single step. Primarily to reaching any goal is breaking it down into simple, attainable steps. 2. Prioritization

Everyday we are at work, our organizational skills are tested by the number of tasks we have to complete in that day. We practice prioritization everyday by completing the most critical tasks and that of our team members. How we prioritize our work affects the nature by which we complete our work. Learn to prioritize to give yourself ample time to complete your tasks well. 3. Doing your job

If you cant do something the right way, then at least have the heart to give it your best. This way you can learn to improve. Prioritization is the first step. You need to be able to give the dedication and commitment to your everyday work activities to truly be effective within the organization. Each task you do is a step towards your career goals. 4. Constant improvement

The Japanese have a term for this called Kaizen. Even the slightest improvement to something that is so random and routine; albeit seemingly insignificant is always better for you and the organization. This way you become a part of the company and the company becomes a part of you. Ask for criticism and feedback on your work regularly so as to know what to improve. 5. Resource Management

It does not matter in what level you operate within the corporation. Everyone has a responsibility to manage company resources. Most resources entrusted to you have something to do with your jobs; read the manuals for the proper operation and use of these tools or resources. That one most important resource is YOU. Manage yourself well.

Code No. 500311107

Module Title Practicing Career Professionalism

Date Developed June 12, 2010

Date Revised June 12, 2010

Page # 24

RECOGNITION AND INCENTIVE An incentive program is a formal scheme used to promote or encourage specific actions or behavior by a specific group of people during a defined period of time. This is particularly used in business management to motivate employees, and in sales in order to attract and retain customers. The scientific literature also refers to this concept as Pay for Performance. Employee incentive programs are programs used to increase overall employee performance. These are often used to reduce turnover, boost morale and loyalty, improve employee wellness, increase retention, and drive daily employee performance. TRAINING AND CERTIFICATION Improve yourself by continued education related to your job or advancement to a higher position within the industry. Find certifying bodies that are respectable and considered by the industry as authorities to further your knowledge and your career. Join organizations and apply for memberships to institutions that are recognized in your industry and in your line of work.

Code No. 500311107

Module Title Practicing Career Professionalism

Date Developed June 12, 2010

Date Revised June 12, 2010

Page # 25

SELF CHECK LEARNING OUTCOME 3 Activity 1: Written Test Essay. Please answer the following questions briefly. 1. 2. 3. 4. 5. How can you achieve your career goals? Why is there a need for a continued education? Can we consider recognition as proof of career advancement? Why? Why is professional conduct important? How is performance review conducted?

Activity 2: Role Playing 1. Come up with a group of 5-8 members. 2. Perform by role playing a working environment showing the proper way of practicing career professionalism.

Code No. 500311107

Module Title Practicing Career Professionalism

Date Developed June 12, 2010

Date Revised June 12, 2010

Page # 26