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Level 2 Progression Award in Electrical and Electronics Servicing Consumer/ Commercial Electronics (6958-01)

Qualification handbook

www.cityandguilds.com Version 2.0 November 2006

About City & Guilds City & Guilds is the UKs leading provider of vocational qualifications, offering over 500 awards across a wide range of industries, and progressing from entry level to the highest levels of professional achievement. With over 8500 centres in 100 countries, City & Guilds is recognised by employers worldwide for providing qualifications that offer proof of the skills they need to get the job done. City & Guilds Group The City & Guilds Group includes City & Guilds, ILM (the Institute of Leadership & Management) which provides management qualifications, learning materials and membership services, NPTC which offers land-based qualifications and membership services, and the Hospitality Awarding Body (HAB). City & Guilds also manages the Engineering Council Examinations on behalf of the Engineering Council. Equal opportunities City & Guilds fully supports the principle of equal opportunities and we are committed to satisfying this principle in all our activities and published material. A copy of our equal opportunities policy statement Access to assessment and qualifications is available on the City & Guilds website. Copyright The content of this document is, unless otherwise indicated, The City and Guilds of London Institute 2006 and may not be copied, reproduced or distributed without prior written consent. However, approved City & Guilds centres and learners studying for City & Guilds qualifications may photocopy this document free of charge and/or include a locked PDF version of it on centre intranets on the following conditions: centre staff may copy the material only for the purpose of teaching learners working towards a City & Guilds qualification, or for internal administration purposes learners may copy the material only for their own use when working towards a City & Guilds qualification the Standard Copying Conditions on the City & Guilds website. Please note: National Occupational Standards are not The City and Guilds of London Institute. Please check the conditions upon which they may be copied with the relevant Sector Skills Council. Publications City & Guilds publications are available on the City & Guilds website or from our Publications Sales department at the address below or by telephoning +44 (0)20 7294 2850 or faxing +44 (0)20 7294 3387. Every effort has been made to ensure that the information contained in this publication is true and correct at the time of going to press. However, City & Guilds products and services are subject to continuous development and improvement and the right is reserved to change products and services from time to time. City & Guilds cannot accept liability for loss or damage arising from the use of information in this publication. City & Guilds 1 Giltspur Street London EC1A 9DD T +44 (0)20 7294 2800 F +44 (0)20 7294 2400 enquiry@cityandguilds.com www.cityandguilds.com

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/ Commercial Electronics (6958-01)
Qualification handbook Version 2.0

10.06/PO4500017566/ST00020422

Contents

Summary of requirements Section 1 General information


06 06 07 08 08 09 Rationale What are Progression Awards? General structure Course design Assessment Quality assurance including centre and scheme approval Entry for assessment and certification

Section 2 Scheme Regulations: Electrical and Electronics Servicing (Consumer/Commercial Electronics)


11 11 14 15 Introduction Certificates and assessments Relationship to NVQ Test specifications

Units
19 27 35 41 49 55 61 67 Unit 1: d.c. technology, components and circuits Unit 2: a.c. technology and electronic components Unit 3: Electronic devices and testing Unit 4: Electronic systems Unit 5: Digital electronics Unit 6: Radio and television systems technology Unit 7: Commercial electronics Unit 8: PC technology

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Summary of requirements Progression Award in Electrical and Electronics Servicing: (Consumer/Commercial Electronics)

Candidates entering for this award can achieve a certificate Progression Award: Electrical and Electronics Servicing: (Consumer and Commercial Electronics) Level 2. The award consists of core and optional units. In order to gain the certificate, candidates must successfully complete the five core units and one optional unit. Core units 1 d.c. technology, components and circuits 2 a.c. technology and electronic components 3 Electronic devices and testing 4 Electronic systems 5 Digital electronics Options Candidates must complete one from 6 Radio and television systems technology 7 Commercial electronics 8 PC technology Each candidate must complete nine assessment components: one assignment for each core unit (five in total) one assignment for the chosen optional unit two multiple choice question papers, covering the five core units one multiple choice question paper for the chosen optional unit. For further information on assessment and certification issues, please see Entry for assessment and certification, page 9. The assignments are provided by City & Guilds. For information on assignments, see Assignments, page 11. Multiple choice papers are provided as dated examinations. For further information please see Multiple Choice papers, page 11. Key skills must be delivered as appropriate through the work for each unit. Further guidance will be issued once the criteria for Key Skills have been revised by QCA.

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

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Section 1 General information

Rationale what are Progression Awards?


Each Progression Award is intended to provide some or all of the knowledge and understanding required for the related N/SVQs. These awards are expressed as units and based on the redevelopment and updating of traditional City & Guilds vocational qualifications, each of which has a related City & Guilds N/SVQ. In some cases (such as Information Technology and Engineering), the traditional qualification is much broader than the NVQ, and a number of Progression Awards are likely to be needed for different specialisms. These new qualifications have been developed as a response to several reviews which were undertaken for Government during 1996. The Dearing review focussed on post-16 education, the Beaumont review on N/SVQs and the Capey review on GNVQs. As a result, a new National Framework of qualifications was formulated, highlighting the need for a new type of qualification which would promote progression and transfer between different qualification routes. Overall, there is a need to encourage and promote progression and transfer between different families of qualifications (N/SVQ, GNVQ and A level). Progression Awards will increase opportunities for individuals who are attempting to enter the industry, unemployed or in small/medium-sized enterprises to achieve N/SVQs, as well as reducing the burden on employers in terms of assessment. They may also encourage the formation of partnerships between FE colleges and training providers. Progression Awards will facilitate access to N/SVQs since they do not require workplace assessment. External assessment is provided in the form of multiplechoice or short-answer questions, in addition to assignments provided by City & Guilds and marked by the centre. This approach to assessment is more cost-effective than extensive workplace assessment, and it can be seen as adding to the national credibility of the awards. Progression Awards will also help to clarify the links between different qualifications, particularly GNVQs and N/SVQs. In this way, the strengths of various approaches to learning and development can be enhanced. Progression Awards will enable candidates to acquire knowledge and understanding which will help them in the world of work. They will provide specific evidence of underpinning knowledge to facilitate the subsequent achievement of an N/SVQ, although the new awards will not themselves imply occupational competence.

General structure
Progression Awards are made up of units. Sometimes there are choices for example, five mandatory units and one chosen from a group of optional units. Sometimes there are different specialisms for example three units for cabinet making (to get an award in Handcrafted Furniture) or three units for veneering, etc.

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Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

As far as possible, the units have been expressed in a standard format which fits in with the principles underlying N/SVQ units. For each Progression Award, a list of units is presented with a statement of the knowledge and understanding in identified units of the related N/SVQ which has been covered by each unit of the Progression Award (see section 2). Any choices required amongst units are also specified. Each unit is preceded by a rationale which details the aims and general coverage of the unit how it relates to appropriate N/SVQ units (and sometimes also GNVQ, where feasible) the outcomes for the unit the structure of the unit, including practical activities (what the candidate must be able to do) and knowledge (what the candidate must know) for assessment purposes. The content of each unit is expressed in outcomes, for each of which practical activities are listed followed by knowledge requirements.

Course design
In terms of delivering Progression Awards, the emphasis is expected to be on learning by doing. Although the awards do not imply occupational competence, candidates will be expected to carry out practical activities as a means of learning and to promote discussion and understanding. Teachers/assessors are advised to familiarise themselves with the structure and content of a Progression Award before designing an appropriate course, but also to consider the requirements of the relevant N/SVQ, particularly with respect to knowledge and understanding. As long as the requirements of the Progression Award are met, teachers/assessors can design courses of study in any way that they feel will best meet the needs of their candidates. Key skills (such as numeracy, communication skills, information technology, working with others, planning and organising own work) need to be covered throughout the teaching programme. It is essential that candidates and teachers/assessors should be aware of health and safety considerations at all times. The need to ensure that candidates preserve the health and safety of others, as well as themselves, should be emphasised. Candidates are likely to come from a variety of backgrounds, in that they will have had different education and training experiences, ambitions and opportunities. Teachers/assessors may therefore find it helpful to conduct an initial assessment of achievement for each candidate, so that prior learning can be credited and the entry level established consider what approaches to learning will best suit the candidates.

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

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Teachers/assessors need to make these judgements by referring to the requirements of the Progression Award, and establish what candidates already know/can do to clarify where they need no further preparation before assessment. During this initial assessment, teachers are likely to consider what, if any previous educational qualifications the candidates have, what training they have had and, in particular, what experience they have had in relevant GNVQ programmes/key skills previous practical experience the candidates have had which is relevant to the aims of the scheme, and from which relevant skills and knowledge may have been informally acquired. When selecting appropriate approaches to learning and locations, teachers are likely to consider the results from initial assessments, as well as the availability and suitability of open or distance learning materials, or co-operative working with other centres.

Assessment
The assessment materials for Progression Awards are external written tests to assess knowledge and understanding, either for each unit or synoptically (that is, each test covers the content of more than one unit). For each unit, an assignment will be provided by City & Guilds to assess the attainment of practical outcomes, with guidance about how the centres are to mark candidates. At levels 1 and 2, the written paper will usually be multiple-choice. Some schemes may use short answer question papers, although these are most likely to be used for the higher level schemes. External assessment has been included to ensure rigorous quality assurance. When written examinations are provided and marked by City & Guilds, every candidate attempts to answer the same questions and is marked in the same way against the same criteria. This ensures that national standards are maintained. When assignments are provided, they will be generic and adaptable, so as to meet the needs of different centres. Although there will be some variation, central guidelines are provided and external verification is used to ensure the maintenance of national standards.

Quality assurance, including centre and scheme approval


Quality assurance includes initial centre approval, scheme approval, the centres own procedures for monitoring quality and City & Guilds ongoing monitoring by an external verifier. Details of City & Guilds criteria and procedures can be found in Providing City & Guilds Qualifications a guide to centre and scheme approval. Organisations not already approved to offer City & Guilds qualifications will be required to apply for centre and scheme approval, normally simultaneously. There is a charge for initial centre approval, but not for a centre wishing to extend its approval portfolio.

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Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Centres which already have centre approval need to obtain scheme approval for each individual City & Guilds scheme they wish to offer. An application for scheme approval (Form SAP) will need to be completed for each scheme. Copies of the relevant forms can be found in Providing City & Guilds Qualifications a guide to centre and scheme approval, together with guidance on how these forms should be completed. Centres wishing to offer Progression Awards will need to complete Form SAP for each Progression Award. If they are already approved to offer the related traditional vocational qualification or the related NVQ, desk-based approval procedures will be used, which do not require a centre visit. External verifiers will act on behalf of City & Guilds to ensure that assignments are delivered and graded in accordance with the guidance issued in the Assessors Guide. City & Guilds will audit centres and external verifiers to ensure that the quality of the Progression Award is maintained in line with QCA requirements.

Entry for assessment and certification


Candidates must enter for assessment and certification through a City & Guilds approved centre. Procedures for registration and entry for all City & Guilds qualifications are detailed in the Product Catalogue on the City & Guilds website. There is an appeals procedure which makes clear the circumstances under which appeals may be made, the information required and the procedures to resolve them. For further information on the appeals procedure, please consult the City & Guilds website under the following: UK/Centres and training providers/centre support/policy and procedures/appeals and complaints Candidates for Progression Awards must be registered using Form S / Walled Garden. For dated examinations, candidates should be registered using Form S / Walled Garden by the first day of the preceding month at the latest. For assignments, centres use Form S/Walled Garden and tick Results Submission. Enter each component number claimed, followed by D, C, P or X, to indicate the grade achieved. Centres will decide when each candidate should complete each assignment and mark them according to guidance from City & Guilds and External Verifiers. Results (in the form of grades) should be submitted as detailed above. It is extremely important that all the details submitted are correct, otherwise they may be rejected during processing by City & Guilds.

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

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Centres should always check carefully that centre name and number have been included accurately the correct award number and award name are included the correct component numbers have been used. Candidates who enter for these awards will be internal candidates that is, they enter through the centre(s) where they have prepared for the assessments, either by attendance at the centre, co-operation with another organisation, accreditation of prior learning and/or open learning methods. External candidates will not be accepted. Centres will receive a consolidated Results list detailing the performance of all the candidates they enter, whether they are completely successful or not. All candidates for City & Guilds certificates receive a Notification of candidates results, via the centre, giving details of their performance. Candidates who successfully complete all the required assessments will receive a full certificate. Certificates are issued through the centre at which candidates were entered. All candidates receive Certificates of Unit Credit which state the grade achieved in each assessment component (regardless of whether they have also gained a full certificate).

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Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Section 2 Scheme Regulations: Electrical and Electronics Servicing (Consumer/Commercial Electronics)

Introduction
This award provides knowledge and understanding for the City & Guilds NVQ in Electrical and Electronics Servicing (2248) Domestic Electrical Appliances. It will be of particular value to those who cannot yet complete an NVQ, while providing a worthwhile qualification whether or not the candidate progresses to an NVQ. Other Progression Awards are available in Electrical and Electronic Servicing (Consumer/Commercial Electronics), Food and Beverage Service, Bakery, Information Technology, Sport and Leisure, Handcrafted Furniture, Motor Vehicle Servicing and Repair (Light Vehicle). Further Progression Awards will be developed and publicised in future.

Certificates and assessments


The certificates described in this document are for the Progression Award: Electrical and Electronics Servicing. It is a qualification at level 2 of the framework for NVQ and other vocational qualifications. City & Guilds does not itself provide courses of instruction or specify entry requirements. Approved centres arrange assessments and may recommend that preparations for assessments do not need to be undertaken for parts of the scheme where candidates are already adequately prepared.

Assignments
Copies of assignments materials are available on request from City & Guilds. Please contact the Building Services team on 0207 294 2731/2674 to obtain copies. The assignment materials contain the following: candidates assignments logbook assessors assignment guidebook. Centres use the same assignment materials each year. Therefore if centres already have copies of the assignments, these may be re-used for each consecutive set of candidates. With regard to assignment verification, External Verifiers normally visit centres annually for quality checking and auditing. A sample representation of assignments may need to be viewed during this time.

Multiple choice papers


These are provided for examinations on fixed dates, in June and December each year. Details of examination dates and times are given in the Product Catalogue on the City & Guilds website. Multiple choice examinations are marked by City & Guilds.

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Grades
Each of the assessment components will be graded (Pass, Credit or Distinction). A pass is the achievement level required for the knowledge and understanding in the NVQ, and generally represents the ability to follow instructions. Credit and Distinction represent increasing levels of ability to adapt in the face of changing circumstances and independently resolve problems.

Provision and conduct of assessments


Details of the availability of assessments, dates for examinations and of the general regulations for their conduct are given in the Product Catalogue on the City & Guilds website.

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Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Progression Award: Electrical and Electronics Servicing Consumer and Commercial Electronics

Core units Unit 1 d.c. technology, components and circuits Unit 2 a.c. technology and electronic components Unit 3 Electronic devices and testing Unit 4 Electronic systems Unit 5 Digital electronics

Assessments Assignment 6958-01-001 d.c. Technology, components and circuits. This component will cover the practical outcomes for Unit 1. Assignment 6958-01-002 a.c. Technology and electronic components. This component will cover the practical outcomes for Unit 2. Assignment 6958-01-003 Electronic devices and testing. This component will cover the practical outcomes for Unit 3. Assignment 6958-01-004 Electronic systems. This component will cover the practical outcomes for Unit 4. Assignment 6958-01-005 Digital electronics. This component will cover the practical outcomes for Unit 5

Optional units Unit 6 Radio and television systems technology Unit 7 Commercial electronics Unit 8 PC technology Assignment 6958-01-006 Radio and television systems technology. This component will cover the practical outcomes for Unit 6. Assignment 6958-01-007 Commercial Electronics. This component will cover the practical outcomes for Unit 7. Assignment 6958-01-008 PC Technology. This component will cover the practical outcomes for Unit 8. Written (multiple-choice) 6958-01-009 Consumer and commercial electronics core studies: first written (multiple-choice) 2 hours. This component will cover the knowledge requirements for Units 1, 2 and 3. Written (multiple-choice) 6958-01-010 Consumer and commercial electronics core studies: second written (multiple-choice) 1 hour 30 minutes. This component will cover the knowledge requirements for Units 4 and 5. Written (multiple-choice) 6958-01-011 Radio and television systems technology Written (multiple-choice) 1 hour. This component will cover the knowledge requirements for 6. Written (multiple-choice) 6958-01-012 Commercial electronics Written (multiple-choice) 1 hour. This component will cover the knowledge requirements for 7. Written (multiple-choice) 6958-01-013 PC Technology Written (multiple-choice) 1 hour. This component will cover the knowledge requirements for 8.

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

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Relationship to NVQ Progression Award: Electrical and Electronics Servicing Level 2 Consumer/Commercial Electronics
Core units 1 d.c. technology, components and circuits 2 a.c. technology and electronic components 3 Electronic devices and testing 4 Electronic systems 5 Digital electronics Options Candidates must complete one from 6 Radio and television systems technology 7 Commercial electronics 8 PC technology Unit Core units 1 2 3 4 5 Optional units 6 7 8 4.1, 5.1, 7.1, 7.2, 9.1, 9.2, 11.1, 18.1, 18.2, 18.3 4.1, 5.1, 6.1, 7.1, 7.2, 9.1, 9.2, 11.1, 18.1, 18.2, 18.3 4.1, 4.3, 4.5, 5.1, 5.2, 5.3, 6.1, 6.2, 7.1, 7.2, 9.1, 9.2, 11.1, 18.1, 18.2, 18,3 Unit of NVQ (2248) for which knowledge and understanding is covered 18.1, 18.2. 18.3 18.1. 18.2, 18.3 9.1, 18.1, 18.2, 18.3 7.1, 7.2, 18.3 5.1, 7.1, 7.2, 18.1

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Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Test specifications Core units


The knowledge requirements will be assessed by one multiple choice test covering units 1 to 3 and one multiple choice test covering units 4 and 5. Paper 1 Consumer/Commercial Electronics Core Studies: First Written Test duration: 2 hours Total items: 70 Unit 1 Outcome 1 d.c. Technology, Components and Practical Circuits 1.1 electrical units and properties of electrical circuits 1.2 primary and secondary cells 2 Cables, connectors, lamps and fuses 2.1 the properties and applications of conductors and insulators 2.2 the effects of heat in devices 3 Resistors and Potentiometers and Simple Networks 4 Health and Safety 1 Electromagnetic device and capacitors 1.1 the behaviour of magnets and electromagnets 1.2 the property of capacitance 2 Alternating current and voltage 3 a.c. mains supply and distribution 3.1 working principles of the a.c. mains supply 3.2 electrical safety for workshop and field service 3.3 hazards and first aid treatment for workshop and field service 1 Semiconductor diodes 1.1 semiconductor diode devices 1.2 d.c. power supplies 2 Semiconductor active devices 2.1 bipolar semiconductor transistor devices 2.2 integrated circuits 2.3 health and safety aspects of assembly processes 2.4 the principles and limitations of first aid No of items 6 2

4 4 6 3 6 7 6 3 2

4 6 4 3 2 1

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Paper 2 Consumer Commercial Electronics Core Studies: Second Written Test duration: 1 hour 30 minutes Total items: 50 Unit 4 Outcome 1 Waves and Waveforms 1.1 sinusoidal and rectangular waveforms 1.2 sound and electromagnetic waves 1.3 waveshaping 2 Input and Output Transducers 2.1 input transducers and sensors 2.2 output transducers 3 Electronic Modules 3.1 block diagram approach to amplifiers 3.2 block diagram approach to oscillators and waveform generators 3.3 passive filters 3.4 computer, audio and video system block diagrams 3.5 employees responsibilities for workshop safety 1 Combinational Logic Circuits 1.1 the structure of number systems 1.2 the working principles of combinational logic elements 2 Multivibrators, timers and logic systems 2.1 multivibrators and timer integrated circuits 2.2 logic systems 3 Input Signals and Output Displays in Digital Systems 3.1 input signals suitable for digital systems 3.2 output indicators and displays for use with digital systems 3.3 personal behaviour leading to workplace accidents 3.4 personal preventative measures to be taken in the workplace No of items 2 2 3 4 5 4 2 1 1 1 2 6 5 4

4 1 2

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Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Optional units
The knowledge requirements will be assessed by one multiple choice test for each of the optional units 6, 7 and 8. Paper 3 Radio and Television Systems Technology Test duration: 1 hour Total items: 40 Unit 6 Outcome 1 Home Entertainment Systems 1.1 block diagram approach to home entertainment systems 1.2 modulation and demodulation methods 1.3 radio broadcast technology 2 TV Receivers 2.1 television technology 2.2 the colour cathode ray tube 2.3 the colour TV receiver system 2.4 employee responsibilities towards the maintenance of field service safety 2.5 procedures and practices for moving and sorting loads in workshop and field services No of items

2 6 7 12 2 8 1 2

Paper 4 Commercial Electronics Test duration: 1 hour Total items: 40 Unit 7 Outcome 1 Transducers and Instrumentation for Control Systems 1.1 control systems terminology 1.2 input transducers and sensors 1.3 electromagnetically operated output transducers 1.4 instrumentation for industrial control 2 Control Systems 2.1 controllers for systems 2.2 practical industrial control systems 2.3 procedures and practices for moving and storing loads in workshop and field service No of items 2 9 5 8 4 10 2

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Paper 5 PC Technology Test duration: 1 hour Total items: 40 Unit 8 Outcome 1 Basic PC Systems 1.1 aspects of personal computer developments 1.2 microcomputer systems 1.3 the system unit 1.4 forms of memory 1.5 serial and parallel I/O 1.6 installations and commissioning requirements 1.7 flowcharts as an aid to diagnostics 1.9 procedures and practices for moving and storing loads in workshop and field service 2 Control Systems 2.1 the computer keyboard 2.2 the computer mouse 2.3 computer monitor and display types 2.4 the colour monitor cathode ray tube 2.7 the colour liquid crystal display for a notebook PC 2.8 health and safety aspects of visual display units 3 Data Storage Modules 3.1 the principles of operation and applications of 3.5 inch floppy disks and drives 3.3 the principles of operation and applications of hard disks and drives 3.5 the principles of operation and applications of CD ROMs and drives 4 Printers 4.1 the principles of operation and applications of the black inkjet printer 4.4 the principles of the laser printer 4.5 procedures for correct disposal of waste materials 4.6 employees responsibilities towards the maintenance of field service safety No of items 1 2 3 1 2 1 1 1 1 1 4 2 1 1

4 4 3

4 1 1 1

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Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Unit 1 d.c. technology, components and circuits

Rationale
This unit concerns the introduction to d.c. circuits, fundamental passive components, assembly and testing techniques. There are four performance outcomes for this unit. The candidate can 1 demonstrate an understanding of electrical units, primary cells and secondary cells and apply this knowledge in a practical situation 2 demonstrate an understanding of cables, connectors, lamps and fuses and apply this knowledge in a practical situation 3 demonstrate an understanding of resistors and potentiometers and apply this knowledge in a practical situation 4 demonstrate an understanding of health and safety in the training and work environment and apply this knowledge in a practical situation.

Connections with other awards


This unit is designed to provide the underpinning knowledge for Unit 18 of the NVQ in Electrical and Electronics Servicing Level 2, Verify tools and equipment for the Service activity.

Assessment
The outcome for this unit will be assessed on evidence resulting from 1 Practical activities These are listed for each outcome in the next section. The assessment takes the form of set assignments. In addition to practical activity the candidate may be required to answer oral questions in order to fulfil the learning requirements of the scheme. The time required for candidates to demonstrate the requisite skills will vary according to their abilities, motivation and prior experience. 2 Written tests The underpinning knowledge requirements of this unit are listed for each outcome below. These will be assessed by a multiple choice question paper, based on a test specification included in the scheme.

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

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Unit 1 d.c. technology, components and circuits

Outcome 1 Demonstrate an understanding of electrical units, primary cells and secondary cells and apply this knowledge safely in a practical situation

Practical activities
1 Carrying out practical calculations involving electrical formulae and units. 2 Using a voltmeter to measure cell and battery terminal voltages.

Underpinning knowledge
The candidate knows 1 electrical units and properties of electrical circuits and can a trace the path of current in a circuit i conventional current for the majority of circuits ii electron flow for some solid state devices and the CRT b interpret a circuit diagram with relevant BS symbols consisting of i supply ii fuse iii switch iv conductor v load c state the effects of an electric current and their applications i heating effect ii magnetic effect iii chemical effect d define electrical units and state symbols i volt ii ampere iii ohm iv joule e explain powers of ten and express numerical values for units in standard form for multiples and submultiples f explain the use of SI prefixes with electrical units i mega ii kilo iii milli iv micro v nano vi pico g state the relationships between quantities i V=IR ii P=IV etc iii W=Pt h explain decimal places, significant figures, squares. ratios, and averages i perform transpositions and calculations based on the formulae in g)

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Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Unit 1 d.c. technology, components and circuits

2 primary and secondary cells and can a recognise the following types with applications i zinc carbon ii zinc chloride iii alkaline iv silver oxide v lithium vi nickel-cadmium vii lead acid b give reasons for series and parallel connection c describe the relationship between A-h capacity and physical size d state the effect of load current on terminal voltage e describe procedures for practical measurements i selection and care of instruments for testing ii use of d.c. voltage ranges of multimeters iii measurement of cell and battery terminal voltage

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Unit 1 d.c. technology, components and circuits

Outcome 2 Demonstrate an understanding of cables, connectors, lamps and fuses and apply this knowledge safely in a practical situation

Practical activities
1 Assembling electrical connectors. 2 Carrying out continuity and insulation tests on connectors and cables. 3 Making continuity tests on fuses and lamps.

Underpinning knowledge
The candidate knows 1 the properties of conductors and insulators and can a give examples of each b describe the factors which affect resistance i length (quantitatively) ii cross sectional area (quantitatively) iii resistivity (qualitatively) c explain the importance of copper for cable conductors and printed circuit board tracks d perform calculations based on the relationships in b) i) and ii) e describe flexible mains cables for equipment i rating ii cross sectional area iii colour codes for flexible cables brown, blue, green/yellow and red, black, green for older cables f recognise current ratings of mains plugs i BS1363 13A type ii IEC 6/10A types g state current ratings for multiple outlet distribution units and calculate inlet and outlet currents h describe the use of a mains test connector (Test-block) i describe preventive maintenance for flexible mains cables j explain the need for earthing and screening signal cables k describe procedures for practical measurements and assembly i selection and care of instruments for circuit testing ii use of multimeter resistance ranges iii identification and care of tools for assembly tasks iv screw and solder terminations v wiring a mains plug and socket vi wiring a coaxial plug vii wiring multicore cable to a multi point pin connector viii continuity and insulation tests on assembled plugs, cables and fuses

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Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Unit 1 d.c. technology, components and circuits

2 the effects of heat in devices and can a describe the effects of temperature change and give examples for i solids ii liquids iii gases b explain methods of heat transfer i conduction ii convection iii radiation c outline the operation of heat sinks with examples i transistor types ii types for plastic packaged devices iii high power types d define fuse rating and recognise common fuses i anti-surge types ii quick blow fuse iii thermal fuse e recognise mains fuses and applications i fused plug ii IEC fused socket iii colour coding for mains fuses iv procedure for fuse replacement f recognise incandescent panel lamps, applications and symbols i MES ii MCC iii MBC iv flanged v bi-pin vi wedge vi typical operating voltages and currents vii circuit symbols for panel lamps viii calculations based on P=IV for lamps g describe procedures for practical measurements i selection and care of instruments for circuit testing ii continuity tests on fuses and lamps

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Unit 1 d.c. technology, components and circuits

Outcome 3 Demonstrate an understanding of resistors and potentiometers and apply this knowledge safely in a practical situation

Practical activities
1 Carrying out assembly of resistor networks. 2 Testing resistors and potentiometers.

Underpinning knowledge
The candidate knows 1 resistors, potentiometers and simple networks and can a explain percentage and tolerance b recognise common types of resistor together with i circuit symbols ii coding iii applications c describe qualitatively the effect of temperature on resistance of i common elementary metallic conductors ii common insulating materials d explain power dissipation in components e recognise thermistors and applications i PTC ii NTC f solve resistive circuit calculations limited to two resistors in series and two resistors in parallel (using product over sum method) i perform transpositions based on the formulae ii total resistance iii voltages iv currents v power g describe the voltage divider principle (unloaded) with applications and recognise the following controls i potentiometer ii rotary single turn pot. iii trimmer pot. iv multi-turn preset pot. v slider pot. vi linear and log law for variable potentiometers vii variable resistor (rheostat) connection viii joystick configuration

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Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Unit 1 d.c. technology, components and circuits

h describe procedures for practical measurements and electronic assembly i selection and care of instruments for circuit testing ii use of multimeter d.c. current, voltage and resistance ranges iii measurement of resistor and potentiometer current, voltage and resistance iv solder terminations v identification and care of tools needed for assembly tasks vi handling and mounting precautions for components vii assembly (on strip board and/or prepared PCB) of resistor networks viii measurement of network currents, voltages and resistance

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Unit 1 d.c. technology, components and circuits

Outcome 4 Demonstrate an understanding of health and safety in the training and work environment and apply this knowledge safely in a practical situation

Practical activities
1 Investigating provisions for fire safety in the training or work environment.

Underpinning knowledge
The candidate knows 1 the need for health and safety at work and can a refer to the legal background i HASAWA 1974 ii Electricity at Work Regulations 1989 iii Safety Reps. and Committees 1977 vi Noise at Work Act 1989 vii Reporting of Injuries (RIDDOR) 1995 viii Management of Health and Safety Regulations 1992 (Regulation 12 Employees Responsibility) ix Personal Protective Equipment Regulations 1992 (Regulation 10 Employees Responsibility) b describe personal attitudes to safety in the workshop and field service i the need to act safely and responsibly ii the need to work safely and responsibly iii the need for awareness of the safety of others c describe fire prevention and equipment i conditions required for combustion ii causes and spread of fire iii fire prevention iv fire fighting equipment for different types of fire v fire drill d describe evacuation procedures i alarms and signals ii signs iii exits iv emergency evacuation procedures for fire, explosion, toxic atmosphere, terrorist activity v evacuation drill

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Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Unit 2 a.c. technology and electronic components

Rationale
This unit concerns the introduction to a.c. circuits, reactive components, assembly and testing techniques. There will are three performance outcomes for this unit. The candidate can 1 demonstrate an understanding of electromagnetic devices and capacitors and apply this knowledge in a practical situation 2 demonstrate an understanding of alternating current and voltage and apply this knowledge in a practical situation 3 demonstrate an understanding of a.c. mains supply safety and distribution and apply this knowledge in a practical situation.

Connections with other awards


This unit is designed to provide the underpinning knowledge for unit 18 of the NVQ in Electrical and Electronics Servicing Level 2, Verify tools and equipment for the service activity.

Assessment
The outcomes for this unit will be assessed on evidence resulting from 1 Practical activities These are listed for each outcome in the next section. The assessment takes the form of a set assignment. In addition to practical activity the candidate may be required to answer oral questions in order to fulfil the learning requirements of the scheme. The time required for candidates to demonstrate the requisite skills will vary according to their abilities, motivation and prior experience. 2 Written test The underpinning knowledge requirements are listed for each outcome below. These will be assessed by a multiple-choice question paper based on the test specifications outlined in the scheme.

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

27

Unit 2 a.c. technology and electronic components

Outcome 1 Demonstrate an understanding of electromagnetic devices and capacitors and apply this knowledge safely in a practical situation

Practical activities
1 Carrying out practical tests on electromagnetic devices. 2 Carrying out the assembly of capacitor and resistor-capacitor networks. 3 Testing capacitors and networks.

Underpinning knowledge
The candidate knows 1 the behaviour of magnets and electromagnets and can a define magnetic poles b draw field patterns for simple permanent magnets and electromagnets c describe the effect of magnetic and non magnetic materials on the field of a permanent magnet d describe the effect of a magnetic material in the core of an electromagnet with applications i solenoid ii relay magnetic circuit e describe the force on a current-carrying conductor in a magnetic field with applications i permanent magnet motor ii moving coil meter f describe electromagnetic induction with applications i simple generator ii inductor iii transformer iv constructional features of coils and transformers v unit of inductance vi range of values for typical components vii inductor and transformer circuit symbols 2 the property of capacitance and can a define i positive and negative charges ii the unit of charge iii the symbol for quantity of charge iv capacitance as the ability to store charge v unit of capacitance b state the relationship between i charge (Q) ii capacitance (C) iii voltage (V) c perform simple calculations and transformations based on Q=CV

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Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Unit 2 a.c. technology and electronic components

d state the elements of a capacitor and their effect on capacitance i plate area (quantitatively) ii dielectric thickness (quantitatively) iii nature of dielectric (qualitatively) iv circuit symbols for capacitors v perform calculations based on the relationship in d) i) and ii) e recognise common capacitor types and applications i film foil polymer dielectric ii metallised polymer film dielectric iii disc ceramic iv multilayer ceramic v variable air dielectric vi single turn trimmer v aluminium electrolytic vi tantalum electrolytic f explain practical aspects of capacitor applications i tolerance ii coding of capacitor values iii importance of voltage rating iv distinction between axial and radial leads v connection of polarised electrolytics g solve capacitive circuit calculations limited to two capacitors in parallel and two capacitors in series (using product over sum method) i perform transpositions based on the formulae ii total capacitance iii charge iv voltage h describe procedures for practical measurements and electronic assembly i selection and care of instruments for circuit testing ii insulation, continuity and resistance measurements on PM motors and generators, coils and transformers iii solder terminations iv identification and care of tools needed for assembly tasks v handling and mounting precautions for components vi assembly (on strip board and/or prepared PCB) of capacitor networks vii continuity and resistance measurements on assembled network viii use of capacitance meter to check individual and network values ix health and safety aspects of the assembly processes

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

29

Unit 2 a.c. technology and electronic components

Outcome 2 Demonstrate an understanding of alternating current and voltage and apply this knowledge safely in a practical situation

Practical activities
1 Using electronic instruments to make measurements in a.c. circuits. 2 Carrying out the assembly of CR and LR circuits.

Underpinning knowledge
The candidate knows 1 fundamentals of alternating current and voltage and can a define for a sinusoidal waveform i cycle ii periodic time iii frequency iv peak value v peak-to-peak value vi root mean square value b state typical frequencies for i power distribution ii speech and music iii communications c describe the use of graphs i axes ii scales d use waveforms of voltage or current to define i in phase ii antiphase iii 90 deg phase shift e solve power calculations for resistance only a.c. circuits using rms values f describe capacitor function in a circuit i block to d.c. ii path for a.c. g describe inductor function in a circuit i restricts a.c. ii path for d.c. h describe parallel LC circuit function i outline applications of the foregoing

30

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Unit 2 a.c. technology and electronic components

j describe procedures for practical measurements and electronic assembly i selection and care of instruments for circuit testing ii use of multimeter a.c. ranges iii function of oscilloscope controls iv use of oscilloscope to display a.c. waveforms v function of signal generator controls vi identification and care of tools needed for assembly tasks vii handling and mounting precautions for components viii assembly (on strip board and/or prepared PCB) of CR and LR networks ix use of instruments to observe network waveforms x health and safety aspects of the assembly processes

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

31

Unit 2 a.c. technology and electronic components

Outcome 3 Demonstrate an understanding of a.c. mains supply, safety and distribution and apply this knowledge safely in a practical situation

Practical activities
1 2 3 4 Carrying out safe procedures for resetting safety devices. Renewing and rewire domestic fuses. Testing continuity of fuses. Drawing a diagram of power distribution within the workshop including forms of protection used and ratings.

Underpinning knowledge
1 The candidate knows working principles of the a.c. mains supply and can a identify on a diagram i connection from local substation for single phase supply ii consumers circuit, main fuse, energy meter, consumer unit, lighting and power circuits b explain why equipment is earthed c state the purpose of mains fuses in a consumer unit i fuse ratings ii renewal procedure d state MCB principle of operation and application in a consumer unit i MCB ratings ii reset procedure e state RCD principle of operation and application in a consumer unit i tripping current ii rated contact current iii reset procedure f state the principles of double insulation in equipment i applications ii flexible wiring arrangement g describe procedures for practical measurements and repair i health and safety aspects of reset and repair processes ii identification and care of tools needed for repair tasks iii selection and care of instruments for circuit testing iv fuse continuity test v rewiring a fuse

32

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Unit 2 a.c. technology and electronic components

2 electrical safety for workshop and field service and can a give reasons for compliance with BS 7671 Code of practice (IEE Wiring Regulations, current edition) b explain the danger of electric shock from the use of electrical equipment c state how risks may be reduced by observing codes of practice, standards and legislation d state the need to avoid working on live equipment e list measures to ensure safety i circuit isolution ii verification and securing iii circuit identification by notices and labelling f describe how to inspect and check cables, leads and plugs for safety g describe portable equipment hazards (Electricity at Work Regulations 1989) 3 hazards and first aid treatment for workshop and field service and can a describe the human body as part of an electrical circuit b state how to isolate a casualty from a live circuit c explain methods of resuscitation d describe burn injuries from high energy electrical faults e describe appropriate first aid treatment for burn injuries

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

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Unit 3 Electronic devices and testing

Rationale
This unit concerns the application of semiconductor devices, assembly and testing techniques. There are two performance outcomes for this unit. The candidate can 1 demonstrate an understanding of semiconductor diodes and d.c. power supplies and apply this knowledge safely in a practical situation 2 demonstrate an understanding of semiconductor active devices and apply this knowledge in a practical situation while observing safe practices.

Connections with other awards


This unit is designed to provide the underpinning knowledge and understanding necessary for Units 9 and 18 of the NVQ in Electrical and Electronics Servicing Level 2, Rectify faults through the replacement of modules and verify tools and equipment for the service activity.

Assessment
The outcomes for this unit will be assessed on evidence resulting from 1 Practical activities These are listed for each outcome in the next section. The assessment takes the form of a set assignment. In addition to practical activity the candidate may be required to answer oral questions in order to fulfil the learning requirements of the scheme. The time required for candidates to demonstrate the requisite skills will vary according to their abilities, motivation and prior experience. 2 Written test The underpinning knowledge requirements are listed for each outcome below. These will be assessed by a multiple-choice question paper based on the test specifications outlined in the scheme.

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

35

Unit 3 Electronic devices and testing

Outcome 1 Demonstrate an understanding of semiconductor diodes and d.c. power supplies and apply this knowledge safely in a practical situation

Practical activities
1 2 3 4 Testing semiconductor diodes. Setting up d.c. power supply units. Assembling diode, rectifier and IC regulator circuits. Using instruments to observe circuit behaviour.

Underpinning knowledge
The candidate knows 1 semiconductor diode devices and can a define the diode as a one way device based on silicon or germanium b identify anode and cathode associated with P and N regions respectively c recognise common diode types, symbols and coding i signal ii power iii zener iv LED d describe diode I/V characteristics e describe procedures for testing diodes with multimeters f state where to obtain data on device connections g state 0/C and S/C faults occur in diodes h explain half wave rectifier operation i waveforms ii average value concept 2 d.c. power supplies and can a set-up d.c. power supply units i fixed ii variable iii split voltage b recognise a power supply block diagram c recognise a packaged bridge rectifier i pin connections ii mounting methods d describe the operation of functional blocks in b) i half wave rectifier ii full wave bridge rectifier iii bi-phase transformer fed full wave rectifier iv filter v IC regulator and regulation curve e describe battery charger function and mode i constant voltage ii constant current

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Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Unit 3 Electronic devices and testing

f describe procedures for practical measurements and electronic assembly i selection and care of instruments for circuit testing ii identification and care of tools needed for assembly tasks iii handling and mounting precautions for components iv assembly (on strip board and/or prepared PCB) of diode, rectifier and IC regulator circuits v use of instruments to observe circuit behaviour vi health and safety aspects of the assembly processes

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

37

Unit 3 Electronic devices and testing

Outcome 2 Demonstrate an understanding of semiconductor active devices and apply this knowledge safely in a practical situation

Practical activities
1 2 3 4 Testing NPN and PNP BJT devices using a multimeter. Assembling and test BJT CE amplifier circuits. Testing IC operational amplifier circuits. Carrying out component removal and replacement procedures.

Underpinning knowledge
The candidate knows 1 bipolar semiconductor transistor devices and can a identify pin connections b draw circuit symbols c state methods of coding d state where to obtain data on device connections e identify parts of a BJT a.c. amplifier i input ii output iii load e give examples of practical heatsinks for power transistors i mounting method ii use of heat sink compound f describe procedures for practical measurements and electronic assembly i identification and care of tools needed for assembly tasks ii selection and care of instruments for circuit testing iii BJT testing using a multimeter iv common BJT O/C and S/C faults v BJT common emitter amplifier assembly using prepared PCB vi use of instruments to observe circuit behaviour vii component removal and replacement techniques using solder wick and solder suckers viii health and safety aspects of the assembly processes 2 integrated circuits and can a recognise packaged resistor networks i SIL ii DIL b give examples of IC packaging i pin numbering ii coding c state where to obtain data on device connections d recognise examples of common operational amplifier ICs i single ii multiple

38

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Unit 3 Electronic devices and testing

e describe handling procedures for electrostatic sensitive devices f describe procedures for practical measurements and electronic repair i identification and care of tools needed for repair tasks ii selection and care of instruments for circuit testing iii testing op amp circuits using a prepared circuit iv component removal and replacement techniques using solder wick and solder suckers 3 health and safety aspects of assembly processes and can a use hand tools correctly and safely b use powered tools correctly and safely c use high temperature tools correctly and safely d dispose of waste material safely i sharp objects ii lamps iii electrolytic capacitors iv power transistors v discharged cells and batteries 4 the principles and limitations of first aid and can a state the aims of first aid b state the limits of first aid c know when to offer first aid d know when to seek further support e describe the basic first aid treatment for minor injuries

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

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Unit 4 Electronic systems

Rationale
This unit concerns the dynamic aspects of electronic systems including input/output devices and input/output waveforms, also test and fault finding on prepared circuit boards. There are three performance outcomes for this unit. The candidate can 1 demonstrate an understanding of waves and waveforms and apply this knowledge in a practical situation 2 demonstrate an understanding of input and output transducers and apply this knowledge in a practical situation 3 demonstrate an understanding of electronic modules and apply this knowledge in a practical situation while observing safe practices.

Connections with other awards


This unit is designed to provide the underpinning knowledge for Units 7 and 18 of the NVQ in Electrical and Electronics Servicing Level 2, Diagnose faults in products to module level and verify tools and equipment for the service activity.

Assessment
The outcomes for this unit will be assessed on evidence resulting from 1 Practical activities These are listed for each outcome in the next section. The assessment takes the form of a set assignment. In addition to practical activity the candidate may be required to answer oral questions in order to fulfil the learning requirements of the scheme. The time required for candidates to demonstrate the requisite skills will vary according to their abilities, motivation and prior experience. 2 Written test The underpinning knowledge requirements are listed for each outcome below. These will be assessed by a multiple-choice question paper based on the test specifications outlined in the scheme.

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

41

Unit 4 Electronic systems

Outcome 1 Demonstrate an understanding of waves and waveforms and apply this knowledge in a practical situation

Practical activities
1 Assembling waveshaping circuits on prototype boards. 2 Observing waveforms on an oscilloscope.

Underpinning knowledge
The candidate knows 1 sinusoidal and rectangular waveforms and can a define waveform parameters for a rectangular wave i periodic time ii frequency iii amplitude (peak value) iv peak to peak value v average value vi mark/space ratio b define fundamental and harmonic frequencies c state the frequency components of common waveforms i sinusoidal ii square (odds only) iii pulse (odds and evens) d synthesise symmetrical squarewaves graphically 2 sound and electromagnetic waves and can a state wave parameters i frequency ii velocity iii wavelength b define sound wave frequency range i audio ii ultrasonic c define e-m wave frequency range i VLF to SHF bands ii microwaves iii infrared iv visible light v ultraviolet

42

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Unit 4 Electronic systems

3 waveshaping and can a obtain waveforms on an oscilloscope for a CR circuit with symmetrical squarewave input i capacitor voltage (for short time constant) ii differentiated voltage across resistor (for short time constant) iii integrated voltage across capacitor (for long time constant) iv graphical interpretation of CR time constant b obtain waveforms on an oscilloscope for an inverse parallel diode clipper with sinewave input c describe procedures for practical measurements i selection and care of instruments for circuit testing ii use oscilloscope to waveform for prepared CR/diode circuits

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

43

Unit 4 Electronic systems

Outcome 2 Demonstrate an understanding of input and output transducers and apply this knowledge safely in a practical situation

Practical activities
1 Using a multimeter to test continuity of switch and relay contacts. 2 Testing continuity of moving coil transducers. 3 Measuring the resistance of recording heads, relay coils and PM motor armature.

Underpinning knowledge
The candidate knows 1 input transducers and sensors and can a recognise common switches i slide ii DIL iii rocker iv toggle v rotary wafer b show contact arrangements by means of a diagram i SPST ii SPDT (SPCO) iii DPST iv DPDT (DPCO) c recognise common microphones and circuit symbols i electret condenser microphone ii dynamic microphone d define microphone parameters i frequency response ii cardioid response e recognise an audio playback tape head, circuit symbol and electrical connections 2 output transducers and can a recognise moving coil loudspeakers and headphones, circuit symbols and electrical connections i full range unit ii function of enclosure iii miniature loudspeaker iv hi fl headphones b define loudspeaker and headphone parameters i range of impedances ii frequency range c recognise a d.c. permanent magnet motor and circuit symbol i electrical connections ii reversing method iii applications

44

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Unit 4 Electronic systems

d identify a d.c. low voltage relay i circuit symbol ii relay contact arrangements SPNO SPCO DPNO DPCO (DPDT) e recognise audio erase and record tape heads, electrical connections and circuit symbols f recognise an electrostatic monochrome CRT for analogue oscilloscope i circuit symbol ii electrical connections iii screen sizes g recognise a monochrome monitor CRT with electromagnetic deflection i circuit symbol ii electrical connections iii screen sizes iv common CRT faults h describe procedures for practical measurements i continuity of switch and relay contacts ii continuity of moving coil transducers iii resistance of recording heads, relay coils and PM motor armature

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

45

Unit 4 Electronic systems

Outcome 3 Demonstrate an understanding of electronic modules and apply this knowledge safely in a practical situation

Practical activities
1 Using electronic instruments to test electronic modules. 2 Assembling circuits on prototype boards using ICs and passive components. 3 Carrying out faultfinding on prepared circuit boards.

Underpinning knowledge
The candidate knows 1 a block diagram approach to amplifiers and can a define voltage amplifier parameters i gain ii phase shift (0 or 180 deg) iii half power bandwidth b explain the basic concept of dB in terms of power and voltage for +3 dB and 3 dB c give examples of amplifier bandwidths i audio ii video iii d.c. amplifier d identify distortion in a sinusoidal test waveform i clipping ii crossover e calculate overall voltage gain (as a ratio) and phase shift from input and output data i single stage amplifier ii cascaded stages 2 a block diagram approach to oscillators and waveform generators and can a state that a sinusoidal oscillator is an amplifier block with positive feedback and method of frequency determination b state that oscillators are classed as i LC ii Wien RC iii crystal controlled c outline the concept of waveform generators i square wave ii triangular wave iii sawtooth

46

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Unit 4 Electronic systems

3 passive filters and can a define filter terms with reference to a frequency response diagram i low pass ii high pass iii band pass iv circuit symbols b recognise practical filters i CR ii LR iii LC iv packaged filter 4 computer, audio and video system block diagrams and can a recognise system block diagrams with relevant waveforms for i public address system ii analogue oscilloscope iii video monitor iv monochrome CCTV system v PC system with peripherals b describe procedures for prototyping, practical measurements and fault finding i selection and care of instruments for circuit testing ii circuit assembly on prototype boards using ICs and passive components iii measurement exercises using prepared circuits of passive filters, cascaded IC amplifiers, sinusoidal oscillator, rectangular waveform generator with CR waveshaping iv faultfinding to module level on prepared circuits 5 employees responsibilities for workshop safety and can a explain how to take care of own health and that of others b state the need to respect equipment provided for health and safety c describe procedures to ensure safety of repair on completion d state reporting requirements i report all hazards and notify authorities ii report accidents to employer HASAWA 1974 Reporting of Injuries (RIDDOR) 1995 Notification of Accidents etc 1980 Management of Health and Safety Regulations 1992 (Regulation 12 Employees Responsibility)

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

47

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Unit 5 Digital electronics

Rationale
This unit concerns the introduction to digital logic devices and applications, also testing techniques and fault finding on prepared circuit boards. There will be 3 performance outcomes. The candidate will be able to: 1 demonstrate an understanding of combinational logic circuits and apply this knowledge in a practical situation 2 demonstrate an understanding of multivibrators, timers and logic systems and apply this knowledge in a practical situation 3 demonstrate an understanding of input signals and output displays in digital systems and apply this knowledge in a practical situation while observing safe practices.

Connections with other awards


This unit is designed to provide the underpinning knowledge for Unit 5, establish the status and condition of products, Unit 7, Diagnose faults in products to module level, and Unit 18, verify tools and equipment for the service activity of the NVQ in Electrical and Electronics Servicing Level 2.

Assessment
The outcomes for this unit will be assessed using evidence from: 1 Practical activities These are listed for each outcome in the next section. The assessment takes the form of a set assignment. In addition to practical activity the candidate may be required to answer oral questions in order to fulfil the learning requirements of the scheme. The time required for candidates to demonstrate the requisite skills will vary according to their abilities, motivation and prior experience. 2 Written test The underpinning knowledge requirements are listed for each outcome below. These will be assessed by a multiple-choice question paper based on the test specifications outlined in the scheme.

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

49

Unit 5 Digital electronics

Outcome 1 Demonstrate an understanding of combinational logic circuits and apply this knowledge safely in a practical situation

Practical activities
1 Assembling circuits on prototype boards using logic gates. 2 Carrying out test/faultfinding procedures on prepared combinational logic circuit boards.

Underpinning knowledge
The candidate knows 1 the structure of number systems and can a define i denary system ii binary system b undertake calculations using binary arithmetic c make conversions between systems d explain binary coded decimal representation 2 the working principles of combinational logic elements and can a explain how AND OR logic functions may be represented by switches b describe positive and negative logic conventions c define logic terms NOT NAND NOR d draw symbols for logic gates to BS3939 and US Milspec e set out truth tables for functions in c) f recognise common digital integrated circuits and power requirements i standard 74 series TTL ii standard 4000 series CMOS iii importance of correct d.c. supply voltage iv setting up power supplies v simple methods for over voltage and reverse voltage protection g explain the convergence between TTL and CMOS in later versions of digital integrated circuits h describe simple combinational systems based on multiple NAND gates i NOT from NAND ii OR from NAND iii NOR from NAND iv AND from NAND i describe procedures for practical measurements and faultfinding i selection and care of instruments for circuit testing ii assembly exercises using prototype board of combinational logic circuits iii use of multimeter, logic probe and logic pulser to observe circuit behaviour iv testing logic circuits on a prepared circuit board v simple faultfinding to gate level

50

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Unit 5 Digital electronics

Outcome 2 Demonstrate an understanding of multivibrators, timers and logic systems and apply this knowledge safely in a practical situation

Practical activities
1 Assembling and testing circuits using integrated circuit multivibrators, timers and logic systems on prototype boards. 2 Carrying out test and faultfinding procedures on prepared circuit boards.

Underpinning knowledge
The candidate knows 1 multivibrators and timer integrated circuits and can a define the family of multivibrator circuits i astable ii monostable iii bistable b describe an astable logic gate oscillator i conversion to crystal control ii function of a clock oscillator c set out the truth table for an RS bistable d recognise single and multiple forms of integrated circuit RS bistable e describe procedures for using a 555 IC timer as i astable ii monostable 2 logic systems and can a recognise a binary counter (asynchronous) as a system i input and outputs ii timing diagram b state the function of a register and modes of operation i SIPO ii SISO iii PIPO iv PISO c state the purpose of a display decoder/driver d describe A-D and D-A converters as system blocks i input and output specification ii applications e describe procedures for practical measurements and fault finding i selection and care of instruments for circuit testing ii assembly exercises on prototype board of multivibrators, timers and logic systems iii use of multimeter, logic probe, logic pulser and oscilloscope to observe circuit behaviour iv faultfinding to module level on prepared circuit boards

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

51

Unit 5 Digital electronics

Outcome 3 Demonstrate an understanding of input signals and output displays in digital systems and apply this knowledge safely in a practical situation

Practical activities
1 Assembling debounced switches and LED devices on prototype board. 2 Carrying out practical measurements. 3 Carrying out test and faultfinding procedures on prepared circuit boards.

Underpinning knowledge
The candidate knows 1 input signals suitable for digital systems and can a describe logic levels derived from switches b outline methods for debouncing i simple CR network ii use of RS bistable iii Schmitt comparator 2 output indicators and displays for use with digital systems and can a recognise LED devices i range of colours ii operating currents and voltages iii calculation of limiting resistor value b recognise forms of LED display i numeric and alphanumeric displays ii 5 x 7 dot matrix display iii 7 segment display iv starburst display v bargraph display c recognise LCD reflective and transflective displays i operating currents and voltages ii calculation of power requirements iii 7-segment version iv 5 x 7 dot matrix version d describe procedures for practical measurements and fault finding i selection and care of instruments for circuit testing ii assembly exercises using prototype board of debounced switches and LED devices iii use of instruments to observe circuit behaviour iv faultfinding to module level on prepared circuit boards

52

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Unit 5 Digital electronics

3 personal behaviour leading to workplace accidents and can a identify personal factors i carelessness ii unsuitable behaviour iii unsuitable dress iv fatigue v drug and alcohol abuse b identify shortcomings i lack of training ii lack of supervision iii lack of experience 4 personal preventative measures to be taken in the workplace and can a state the need for personal hygiene i skin care and protection ii ear and eye care b explain the hazards of moving machinery with regard to i hair ii loose clothing iii means of avoidance c state the requirements for and use of protective clothing d describe the use of protective equipment (Personal Protective Equipment Regulations 1992, Regulation 10 Employees Responsibility)

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

53

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Unit 6 Radio and television systems technology

Rationale
This unit concerns the technology of audio, radio and TV systems, also testing techniques and fault finding on home entertainment systems including TV receivers. There are three performance outcomes for this unit. The candidate can 1 demonstrate an understanding of home entertainment systems and apply this knowledge in a practical situation 2 demonstrate an understanding of TV receivers and apply this knowledge in a practical situation while observing safe practices.

Connections with other awards


This unit is designed to provide the underpinning knowledge for Unit 4, Install products in customers premises, Unit 5, Establish the status and condition of products, Unit 7, Diagnose faults in products to module level, Unit 9, Rectify faults through the replacement of modules, Unit 11, Reinstate product for customer operation, and Unit 18, Verify tools and equipment for the service activity of the NVQ in Electrical and Electronics Servicing Level 2.

Assessment
The outcomes for this unit will be assessed on evidence resulting from 1 Practical activities These are listed for each outcome in the next section. The assessment takes the form of a set assignment. In addition to practical activity the candidate may be required to answer oral questions in order to fulfil the learning requirements of the scheme. The time required for candidates to demonstrate the requisite skills will vary according to their abilities, motivation and prior experience. 2 Written test The underpinning knowledge requirements are listed for each outcome below. These will be assessed by a multiple-choice question paper based on the test specifications outlined in the scheme.

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

55

Unit 6 Radio and television systems technology

Outcome 1 Demonstrate an understanding of home entertainment systems and apply this knowledge safely in a practical situation

Practical activities
1 Using of electronic instruments to make measurements in home entertainment systems. 2 Faultfinding on home entertainment systems.

Underpinning knowledge
The candidate knows 1 a block diagram approach to home entertainment systems and can a recognise an audio amplifier system b identify audio input sources i transcription unit ii analogue tape iii CD iv tuner c recognise an analogue tape recorder 2 modulation and demodulation methods and can a describe amplitude modulation of a sinusoidal carrier i waveform diagrams ii extent of sidebands iii bandwidth iv a.m. transmitter block diagram v applications b describe frequency modulation of a sinusoidal carrier i waveform diagrams ii practical bandwidth iii f.m. transmitter block diagram iv applications c describe the demodulation process with waveforms i a.m. ii f.m.

56

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Unit 6 Radio and television systems technology

3 radio broadcast technology and can a define the frequency bands of sound broadcast signals i a. m. ii f.m. iii frequency spacing between channels b describe a.m. and f.m. receiver aerials and applications i ferrite ii Yagi iii telescopic rod c describe the superhet system i typical intermediate frequencies for a.m. and f.m. receivers ii examples of if bandwidths used in broadcast used in broadcast receivers d recognise receiver block diagrams i a.m. ii f.m. e identify stages on a receiver circuit diagram and in a broadcast receiver i rf amplifier ii mixer iii if amplifier(s) iv demodulator v audio stages f describe installation criteria for a receiver g describe procedures for practical measurements and faultfinding i selection and care of instruments for servicing activities ii use of an isolating transformer when working on mains powered amplifiers and receivers iii faultfinding on home entertainment systems

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

57

Unit 6 Radio and television systems technology

Outcome 2 Demonstrate an understanding of TV receivers and apply this knowledge safely in a practical situation

Practical activities
1 Using of electronic instruments to make measurements in TV receivers. 2 Fault finding and repairing TV receivers.

Underpinning knowledge
The candidate knows 1 television technology and can a define terrestrial TV frequency bands and modulation methods i band IV ii band V iii spacing between channels b define satellite TV frequencies c describe TV receiver aerials i Yagi ii dish aerial d describe TV picture construction i interlaced scanning ii aspect ratios e recognise the colour triangle for additive mixing f define hue, saturation and luminance g describe the composite video waveform i purpose of synchronising pulses ii purpose of PAL colour burst signal h recognise a colour TV receiver from a block diagram i recognise a video cassette recorder from a block diagram j outline the installation criteria for a TV receiver 2 the colour cathode ray tube and can a describe the constructional features of colour CRTs b explain aspects of CRT operation i control of beam intensity and focus ii electromagnetic deflection iii typical electrode potentials iv need for convergence in colour CRTs v CRT faults vi safety precautions for CRT replacement

58

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Unit 6 Radio and television systems technology

3 the colour TV receiver system and can a state typical television receiver intermediate frequencies and bandwidths b identify stages on a receiver circuit diagram and in a TV receiver amplifier i r.f. amplifier ii mixer iii tuning method iv vision and sound demodulators v 6MHz and 4.43MHz take off points vi luminance and RGB amplifiers v brightness, contrast and saturation (colour) controls vi synchronising pulse separator vii line and field timebase stages viii timebase output stages ix timebase circuit controls x audio amplifier stages xi d.c. power supplies c identify waveforms at each stage d define NICAM e describe procedures for practical measurements, setting up, faultfinding and repair i identification and care of tools needed for repair tasks ii selection and care of instruments for servicing activities iii use of instruments to observe circuit behaviour iv use of a colour bar/pattern generator or test card to carry out adjustments on a colour TV receiver v use of a mains isolating transformer vi faultfinding to module or stage level of three faults in a colour TV receiver vii fault repair f describe handling precautions for electrostatic sensitive modules g describe procedures for correct disposal of waste materials i sharp objects ii fluorescent tubes iii glass optic fibre offcuts iv cathode ray tubes v laser units vi packaging (reclaim or recycle) vii customers right to retain waste materials from a repair or installation

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

59

Unit 6 Radio and television systems technology

4 employees responsibilities towards the maintenance of field service safety and can a state the importance of safe driving of service vehicle b state the need for observing safe practices on customers premises c ensure safety of repair or installation on completion d report accidents which occur in the field to employer e report driving accidents to employer HASAWA 1974 Reporting of Injuries (RIDDOR) 1995 Notification of Accidents etc 1980 Management of Health and Safety Regulations 1992 (Regulation 12 Employees Responsibility) 5 procedures and practices for moving and storing loads in workshop and field service and can a define a load b describe hazards associated with moving loads i back injury ii injury to hands and feet c define the centre of gravity of a load d explain the use of gloves e describe the effect of load surface on grip f explain the need to avoid injury to other people when moving a load g describe how to minimise lifting i plan the move ii clear obstacles away iii use the most appropriate method iv adopt correct posture when lifting h describe techniques for stable stacking of goods Manual Handling Operations Regulations 1992

60

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Unit 7 Commercial electronics

Rationale
This unit concerns the technology of fundamental instrumentation and control systems, also testing techniques and fault finding on instrumentation and control systems. There are two performance outcomes for this unit. The candidate can 1 demonstrate an understanding of transducers and instrumentation for control systems and apply this knowledge in a practical situation 2 demonstrate an understanding of control systems and apply this knowledge in a practical situation while observing safe practices.

Connections with other awards


This unit is designed to provide the underpinning knowledge for Unit 4, Install products in customers premises, Unit 5, Establish the status and condition of products, Unit 6, Rectify and prevent faults through preventive servicing procedures, Unit 7, Diagnose faults in products to module level, Unit 9, Rectify faults through the replacement of modules, Unit 11, Reinstate product for customer operation, and Unit 18, Verify tools and equipment for the service activity of the NVQ in Electrical and Electronics Servicing Level 2.

Assessment
The outcomes for this unit will be assessed on evidence resulting from 1 Practical activities These are listed for each outcome in the next section. The assessment takes the form of a set assignment. In addition to practical activity the candidate may be required to answer oral questions in order to fulfil the learning requirements of the scheme. The time required for candidates to demonstrate the requisite skills will vary according to their abilities, motivation and prior experience. 2 Written test The underpinning knowledge requirements are listed for each outcome below. These will be assessed by a multiple-choice question paper based on the test specifications outlined in the scheme.

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

61

Unit 7 Commercial electronics

Outcome 1 Demonstrate an understanding of transducers and instrumentation for control systems and apply this knowledge safely in a practical situation

Practical activities
1 Using electronic instruments to make measurements in instrumentation systems. 2 Faultfinding and repairing instrumentation systems.

Underpinning knowledge
The candidate knows 1 control systems terminology and can a use a diagram to define open loop and closed loop systems b distinguish between on/off and linear control systems c identify examples of the foregoing based on block diagrams for i temperature control ii speed control 2 input transducers and sensors and can a recognise switches used in systems i microswitch, plunger, roller and lever types ii security key switch iii lever switch, locking and non-locking iv push button actuator and indicator, latching operation v tilt switch vi foot switch vii float switch viii reed switch and permanent magnet ix reed relay b recognise thermal devices i thermostat ii thermocouple c recognise resistive devices i multi-turn potentiometer and dial ii precision (servo) potentiometer with continuous rotation iii linear potentiometer (for displacement) iv strain gauge and load cell d identify circuit symbols for a) to c) e describe the effect of hostile environments on the foregoing

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Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Unit 7 Commercial electronics

3 electromagnetically operated output transducers and can a recognise solenoids i pull solenoid ii rotary solenoid iii solenoid data b recognise small motors i d.c. permanent magnet motor ii stepper motor c recognise relays i cradle type ii power type iii orration on d.c. and a.c. supplies iv relay latching d identify circuit symbols for a) to c) 4 instrumentation for industrial control and can a recognise panel mounting batch counters i electromechanical ii electronic b describe batch counter facilities i up/down counting ii number of digits iii preset and reset iv leading zero suppression v back-up c recognise hour meters i electromechanical ii electronic iii applications d recognise from a block diagram electronic weighing systems based on strain gauge and load cell i digital weighing machine ii bulk material weighing system e describe procedures for practical measurements, faultfinding and repair i identification and care of tools needed for repair tasks ii selection and care of instruments for circuit testing iii use of instruments to observe circuit behaviour iv fault finding vi fault repair

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

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Unit 7 Commercial electronics

Outcome 2 Demonstrate an understanding of control systems and apply, this knowledge safely in a practical situation

Practical activities
1 Using electronic instruments to monitor control systems. 2 Faultfinding and repairing control systems.

Underpinning knowledge
The candidate knows 1 Controllers for systems and can a recognise sequencers and circuit symbols i electromechanical ii electronic b recognise counters and timers for industrial control together with their circuit symbols c identify from a diagram a programmable logic controller and describe i inputs ii outputs ii sequence of operations 2 practical industrial control systems and can a give examples of on/off closed loop control systems by means of a block diagram i environmental temperature control ii temperature control of a liquid in a process iii liquid level control iv control of an automatic filling system b describe installation and maintenance procedures i installation criteria for control modules ii preventive maintenance for control systems c describe procedures for practical measurements, faultfinding and repair i identification and care of tools needed for repair tasks ii selection and care of instruments for circuit testing iii use of instruments to observe circuit behaviour iv faultfinding v fault repair d describe procedures for correct disposal of waste materials i sharp objects ii fluorescent tubes iii glass optic fibre offcuts iv cathode ray tubes v laser units vi packaging (reclaim or recycle) vii customers right to retain waste materials from a repair or installation

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Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Unit 7 Commercial electronics

3 procedures/practices for moving and storing loads in workshop/field service and can a define a load b describe hazards associated with moving loads i back injury ii injury to hands and feet c define the centre of gravity of a load d explain the use of gloves e describe the effect of load surface on grip f explain the need to avoid injury to other people when moving a load g describe how to minimise lifting i plan the move ii clear obstacles away iii use the most appropriate method iv adopt correct posture when lifting h describe techniques for stable stacking of goods Manual Handling Operations Regulations 1992

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

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Unit 8 PC technology

Rationale
This unit concerns the technology of personal computers. There are four performance outcomes for this unit. The candidate can 1 demonstrate an understanding of basic PC systems and apply this knowledge in practical situation 2 demonstrate an understanding of basic input/output devices and apply this knowledge in a practical situation 3 demonstrate an understanding of data storage modules and apply this knowledge in a practical situation 4 demonstrate an understanding of current printers and apply this knowledge in a practical situation.

Connections with other awards


This unit is designed to provide the underpinning knowledge for Unit 4, Install products in customers premises, Unit 5, Establish the status and condition of products, Unit 6, Rectify and prevent faults through preventive servicing procedures, Unit 7, Diagnose faults in products to module level, Unit 9, Rectify faults through the replacement of modules, Unit 11, Reinstate product for customer operation, and Unit 18, Verify tools and equipment for the service activity of the NVQ in Electrical and Electronics Servicing Level 2.

Assessment
The outcomes for this unit will be assessed on evidence resulting from: 1 Practical activities These are listed for each outcome in the next section. The assessment takes the form of a set assignment. In addition to practical activity the candidate may be required to answer oral questions in order to fulfil the learning requirements of the scheme. The time required for candidates to demonstrate the requisite skills will vary according to their abilities, motivation and prior experience. 2 Written test The underpinning knowledge requirements are listed for each outcome below. These will be assessed by a multiple-choice question paper based on the test specifications outlined in the scheme.

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

67

Unit 8 PC technology

Outcome 1 Demonstrate an understanding of a basic PC system and apply this knowledge safely in a practical situation

Practical activities
1 Testing computer cables. 2 Installing and commissioning a working stand alone PC. 3 Carrying out field service procedures for a system desktop/tower unit.

Underpinning knowledge
The candidate knows 1 aspects of personal computer developments and can a review early PCs and IBM developments b describe modular expansion provision c state the role of DOS 2 microcomputer systems and can a recognise a microcomputer system block diagram consisting of i system desktop/tower unit ii monitor iii keyboard iv input and output peripherals b state the function of system software i BIOS ii operating systems including Windows c operate in the Windows environment d describe serial and parallel data paths 3 the system desktop/tower unit and can a identify the composition of the mother board i microprocessor ii memory iii video slot/card iv sound card v I/O card vi FDD and CD controllers vii serial and parallel interfaces b state power supply voltages and currents c describe the function of the microprocessor i basic specification ii speed of operation d define data and address bus widths i byte as 8 bits ii word as defined for a given system

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Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Unit 8 PC technology

4 forms of memory and can a describe the function of RAM b define cache memory c define ROM d state the function of floppy disk and hard disk e define back-up 5 serial and parallel I/O and can a distinguish between the following i RS232 ii RS423 iii Centronics b recognise serial and parallel cables for use in current PC systems i ribbon ii twisted iii screened iv connector types used in current PC systems v methods of marking and coding vi voltage limitations of cables c describe procedures for cable testing i continuity ii substitution iii automatic cable testing 6 installation and commissioning requirements for a stand alone (working) PC system comprising system processor unit, monitor, keyboard and mouse and can a describe procedures for i unpacking and preparation for use ii removal of transit packing iii removal of shipping packing from moving parts iv choosing a place for the system processor unit v making connections vi repacking the system processor unit for transportation b describe the initial processes i boot-up ii power on self test (POST) c describe procedures for virus checking and clearing d define the Plug and play concept

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

69

Unit 8 PC technology

7 flowcharts as an aid to diagnostics and can a list flowchart symbols i start ii finish iii action rectangle iv decision box b construct a simple diagnostic chart 8 field service procedures for a system processor unit and can a state electro-static precautions to be observed when opening-up units b state ac mains safety precautions c initiate software diagnostic checks using built in software d describe procedures for fault location and module replacement 9 procedures and practices for moving and storing loads in workshop and field servco and can a define a load b describe hazards associated with moving loads i back injury ii injury to hands and feet c define the centre of gravity of a load d explain the use of gloves e describe the effect of load surface on grip f explain the need to avoid injury to other people when moving a load g describe how to minimise lifting i plan the move ii clear obstacles away iii use the most appropriate method iv adopt correct posture when lifting h describe techniques for stable stacking of goods

70

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Unit 8 PC technology

Outcome 2 Demonstrate an understanding of basic input/output device and apply this knowledge safely in a practical situation

Practical activities
1 Installing, testing and cleaning a computer keyboard. 2 Installing, testing and cleaning a computer mouse. 3 Carrying out routine maintenance and field service procedures on a monitor.

Underpinning knowledge
The candidate knows 1 the computer keyboard and can a describe the keyboard layout b state that pointing devices may be incorporated c state that each keystroke generates a unique code d recognise a keyboard cable e describe substitution test procedures for a keyboard f describe keyboard cleaning procedures 2 the computer mouse and can a describe how vertical and horizontal movements are digitised b recognise the mouse cable c describe procedures for mouse driver installation d describe test procedures for a mouse i vertical and horizontal operation with and without the ball ii testing by substitution e describe mouse cleaning procedures 3 computer monitor and display types and can a define display terms i pixel ii VGA iii SVGA b describe the function of the graphics card c describe monitor picture construction i aspect ratio ii non interlaced scanning iii refresh rate d describe the colour triangle for additive mixing e define terms related to colour i hue ii luminance iii saturation iv colour depth f recognise a colour monitor block diagram g state power supply ratings

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

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Unit 8 PC technology

h define the energy saving function i state the function of each block j define display distortions i barrel ii pincushion 4 the colour monitor cathode ray tube and can a summarise the constructional features of colour CRTs b describe aspects of CRT operation i control of beam intensity and focus ii electromagnetic deflection iii typical electrode potentials c state the need for convergence in colour CRTs d list CRT faults 5 installation and commissioning requirements for a monitor and can a describe procedures for i unpacking and preparation for use ii choosing a place for the monitor iii internal adjustments iv menu-driven adjustments v setting-up by means of a software package 6 routine maintenance requirements and field service procedures for monitors and can a describe procedures for cleaning a monitor externally b describe procedures for go/no go fault finding a monitor c describe substitution test procedures for a monitor 7 the colour liquid crystal display for a notebook PC and can a recognise a colour LCD b define a cell c distinguish between LCD types i passive matrix ii active matrix 8 health and safety aspects of visual display units and can a state how VDU operation hazards may be reduced i eye strain ii fatigue due to equipment iii fatigue due to environment iv fatigue due to posture

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Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Unit 8 PC technology

Outcome 3 Demonstrate an understanding of data storage modules and apply this knowledge safely in a practical situation

Practical activities
1 Carrying out routine maintenance and field service procedures for a floppy disk drive. 2 Carrying out field service procedures for a hard disk drive. 3 Carrying out field service procedures for a CD ROM drive.

Underpinning knowledge
The candidate knows 1 the principles of operation and applications of 3.5 inch floppy disks and drives and can a describe magnetic recording of digital data b describe the construction of a floppy disk c state disk capacities d describe procedures for floppy disk formatting e outline the formatting process f recognise a floppy disk drive block diagram g identify FDD connecting leads h state the function of the disk controller i list controller types ii IDE iii EIDE j identify the write protection method k describe environmental effects on floppy disks/drives both operational and in storage i electromagnetic fields ii electrostatic fields iii ambient conditions 2 routine maintenance requirements/field service procedures for floppy disk drives and can a describe procedures for i the use of a cleaning disk ii operating system testing of disks and drives iii removal of field replaceable FDD unit iv reassembly and testing

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

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Unit 8 PC technology

3 the principles of operation and applications of hard disks and drives and can a state the purpose of a disk operating system b describe the construction of a hard disk c state typical hard disk capacities d describe procedures for hard disk formatting e outline the formatting process f recognise a hard disk drive block diagram g identify HDD connecting leads h state the function of the disk controller i list controller types ii IDE iii EIDE j distinguish between fixed and removable hard drive systems k describe HDD failure modes 4 field service procedures for hard disk drives and can a describe field service procedures for i operating system testing of disks and drives ii removal of field replaceable HDD unit iii reassembly and testing 5 the principles of operation and applications of CD ROMs and drives and can a describe the read only disk b state the purpose of the laser c state CD ROM specification i storage capacities ii speed ratings d recognise a CD ROM drive block diagram e state the function of an IDE disk controller f identify CD ROM drive connecting leads g state health and safety aspects of working on a laser device 6 field service procedures for CD drives and can a describe field service procedures for i testing disks and drives ii removal of field replaceable CD ROM drive unit iii reassembly and testing

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Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

Unit 8 PC technology

Outcome 4 Demonstrate an understanding of current printers and apply this knowledge safely in a practical situation

Practical activities
1 Installing and commissioning a printer. 2 Carrying out routine maintenance and field service procedures on a printer.

Underpinning knowledge
The candidate knows 1 the principles of operation and applications of the black inkjet printer and can a describe the inkjet (bubble jet) principle b recognise the ink cartridge c describe print head movement d state the method of paper handling e state output specification i printing speed (characters/second) ii printing mode (dpi) f identify printer connections i mains cable ii printer cable g state printer power supply specification h identify and use suitable printer paper i paper types ii paper storage conditions iii loading paper 2 installation and commissioning requirements for a printer and can a describe procedures for i unpacking and preparation for use ii removal of shipping packing from moving parts iii choosing a place for the printer iv making printer connections v repacking the printer for transportation b describe commissioning procedures i operation of printer controls ii installation of black ink cartridge for the first time iii installation of Windows printer driver iv printer self test

Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

75

Unit 8 PC technology

3 routine maintenance requirements and field service procedures for printers and can a describe procedures for i cleaning a printer ii cleaning the print head iii replacement of exhausted black ink cartridge b describe field service procedures for i using self diagnostics ii testing iii removal of field replaceable units iv reassembly and testing 4 the principles of the laser printer and can a outline the laser printer principle b make comparisons with the ink jet printer based on i initial cost ii cost per printed page iii print quality iv printing speed 5 procedures for correct disposal of waste materials and can a describe safe disposal of i sharp objects ii fluorescent tubes iii glass optic fibre offcuts iv cathode ray tubes v laser units b describe re-use or recycling opportunities i recycling of computer boards ii reclaim or recycling of packaging c state the customers right to retain waste materials from a repair or installation 6 employees responsibilities towards the maintenance of field service safety and can a state the importance of safe driving of service vehicle b state the need for observing safe practices on customers premises c ensure safety of repair or installation on completion d report accidents which occur in the field to employer e report driving accidents to employer HAS AWA 1976 Reporting of Injuries (RIDDOR) 1995 Notification of Accidents etc (1980) Management of Health and Safety Regulations (1992)

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Level 2 Progression Award in Electrical and Electronics Servicing Consumer/Commercial Electronics (6958-01)

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