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J-49, Near Gupta Jewelers Arya Samaj Road, Uttam Nagar Delhi 110 059 +91 9968416965 vedprakash_india@hotmail.com
Objectives
To get a place in Computer Network areas, where I can help a progressive organization meet and exceed its growing and constant networking challenges.
Experience
FairWealth Securities Pvt. Ltd. | 651-652, Udyog Vihar, Phase-V, Gurgaon-122 001
Sr. System Administrator IT | May 11th 2009 till now Job Responsibilities: Manage Cisco Network Devices (Router- 1721/1841/2600/7206 VTR, Switch L2/L3) Manage Cisco Network Tool Whats Up Gold 11.a Premium / OP Manager over 100 of Network Devices . Working on Lease Line, MPLS Lines and BRI (ISDN) Lines. Configure and Troubleshoot of Firewall Fortigate (60A, 60B, 200A), and also work on WatchGuard and NokiaPix. Managing of Windows Servers 2003 and 2008 Ent. & Std (for both x64 and x86 environment) Managing the LAN/WAN, computer application & troubleshoot to Remote clients. Managing the Network at Clients for NSE/BSE/MCX/NCDEX Commodity applications. Configuring and troubleshoot of Voice-logger, EPBX. Providing remote assistance to various branches & handling client queries and software installations (if required in coordination with server room) PAN India Configuration of Microsoft Outlook, backup and restore mail data/Set rules etc. Installations and troubleshooting problems related to Trading software for clients. E-mail configuration for employees verbally or on remote assistance. Handling requests for new computers, laptops, printers and hardware installations. Responsible for all aspects of network administration including servers, desktop systems, communications hardware/software and office systems. Network administration (including backup, security management, user account management, e-mail systems including e-mail web server, Chat server, internet access, office systems and applications support). Ability to negotiate hardware/software service and technical support contracts with vendors. Investigate user problems, identify their source, determine possible solutions, test and implement solutions. Administration and maintenance of companys internal systems. Configuration and set-up of all new server systems required internally for the companys activities. Provide telephone and desktop support to internal / External users. Operational Responsibilities:
Ved Prakash Mandad Handel Up to 10-12 Members Team. Regular meetings with the team to discuss issues and finding a solution for the same. Measuring and meeting Service Level Agreement for technical Support team. Co-ordination regarding status of hardware equipment with vendors. Handling escalated calls from team members. Coordination with branches PAN India for desktop hardware, network connectivity, software issues raised by branches and clients through phone or mail Record maintenance of dispatch of hardware equipment to various branches. Handling troubleshooting, loading software and operating systems maintenance. Strategic Responsibilities: Decision regarding division of work responsibility Team Management for the IT-Helpdesk staff. Training and knowledge imparting to team.
Professional Certifications
Microsoft Certified Technology Specialist (MCTS) Microsoft Certified System Engineer (MCSE) Microsoft Certified System Administrator Messaging (MCSA-M) Microsoft Certified System Administrator (MCSA) Microsoft Certified Professional (MCP) ID- 3642187
Professional Education
Pursuing
Diploma in E-Commerce
Birla Technical Training Institute, Pilani in Year 2006 Grade A
Extra-curricular Activities
Short-term Course in Tally 7.2 from BTTI, Pilani. Short-term Course in Computer Hardware Installation & Maintenance from BTTI, Pilani.
Academic Education
Standard 10+2 10 Board/University Board of Sec. Education, Rajasthan Board of Sec. Education, Rajasthan Year 2003 2001 Percentage 62.92% 59.67%
Skills
Communication in English and Hindi Flexible to work at any place, any time Quick adapting to new changes Good physique and health Willingness to toil hard
Personal Details
Name Fathers Name Mothers Name
: Ved Prakash Mandad : Sh. Banwari Lal Mandad : Smt. Patasi Devi
Date of Birth : September 1st, 1986 Permanent Address : Village - Hanumatpura Post: - Pilani (Rajasthan)-333031 Phone No. : 01596 245315 Email ID : vedprakash_india@hotmail.com
Declaration
I do hereby declare that the statements made in this resume are true and correct to the best of my knowledge and belief. In the event or any information being found false or incorrect or ineligibility detected before or after interview or at any stage. Ved Prakash Mandad