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Chapter No: 1
Introduction of Organization
Askari Commercial Bank Ltd (a) Well diversified credit expansion (b) Containing non-performing advances. This was achieved despite intense competition for private sector credit in the market. While some banks were able to achieve substantial growth in consumer financing, our credit expansion was primarily commercial based, as we remained prudent in identifying opportunities for sound consumer lending. However, Askari Bank does realize that the potential for growth in the area of Retail Banking is tremendous, and we will be pursuing a more aggressive stance in 2005.
Askari Commercial Bank Ltd To maximize use of technology to ensure cost-effective operations, efficient management information system, enhanced delivery capability and high service standards. To manage the Bank's portfolio of businesses to achieve strong and sustainable shareholder returns and to continuously build shareholder value. To deliver timely solutions that best meet the customers' financial needs To explore new avenues for growth and profitability
Company Secretary
Mr. Saleem Anwar
Audit Committee
Mr. Mohammad Afzal Munif, FCA Brig (R) Muhammad Shiraz Baig Brig (R) Asmat Ullah Khan Niazi Mr. Zafar Alam Khan Sumbal Chairman Member Member Member
Departments of Organization
Askari Bank having the aim of winning market is functioning with twenty departments at head office. Out of these twenty departments every branch of Askari Bank indifferent areas of country is operating with eight to ten departments. Twenty departments at head office are the following: 1. Administration 2. Audit Branch 3. Central Finance 4. Central Operation 5. Corporate Banking Group 6. Credit Administration 7. Customer Services & Quality 8. Marketing 9. Small & Medium Entp. Group 10. Special Operation Management 11. Division Treasury Operations 12. Division Financial Institution 13. Management Information System 14. Small & Medium Entp. Group 15. Treasury Operations 16. Human Resource Division
Chapter No: 2
2.2.1 Billing Once they get the data from customer services and the finance department about the bills of the customers then it is their responsibility to make sure that the bill gets delivered rightly to the customer. This is done in a series of three tasks
a. b. c. 2.2.2 IS
Though the IS department has been divided into four main functions 1. 2. 3. 4. MIS LAN/WAN Database Administration Network Maintenance However, these four can be categorized into two main functions: i. ii. System Operations Data Networks
i. System Operations This is there to see to it that if a remote location wants to access a certain piece of information, which is stored centrally, and then it should gain access to it. It does that by covering all of the technicalities regarding the LANs and the WANs and they also manage Askari Bank Information Systems. ii. Data Networks
Once system operations gives access to an external or internal inquiry to their data bank then it is the responsibility of the data networks department to insure connectivity and smooth and secure transfer of data.
2.2.3
System Enhancement
This subdivision is basically indulged in activities like new product development, system enhancement and up gradation, software maintenance. Though they usually
make use of the technology and Research and Development of Nortel but further system enhancement is very much important for Askari Bank.
2.6.2 Specification Requirement MIS manager sees what is required for making system i.e., staff, time, programmes and programmers, PCs and its peripherals. The previous system is analyzed to check what were the short comings due to which new software is required. 2.6.3 System Design At this stage no actual programming is done but you will design the required fields i.e., what are the fields for which entry of data is necessary e.g. name, address etc and
then their queries are designed, modules are formed, data entry forms are made. It is just paper work. 2.6.4 System Construction At this stage actual programming is done. A skeleton of system is made and the programmer programmes the software exactly up to the requirement of the MIS manager. 2.6.5 System Implementation After testing and debugging, the system is implemented, when MIS manager is fully satisfied.
Because MIS is seen as a playing a pivotal role in the future successes of IRM-oriented firms including Banks. The person in charge of the MIS area is often found at the middle managerial level. In this position the information system department participates in strategic planning and other key decisions that are made by the organizations top level managers.
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Chapter No: 3
3.7.1 Hardware The term hardware refers to machinery. This category includes the computer itself, which is often referred to as the central processing unit (CPU), and all of its support equipment. 3.7.2 Software The term software refers to computer programs and the manuals that support them. Computer programs are machine-readable instructions that direct the circuitry within the hardware parts of the CBIS to function in ways that produce useful information from data. 3.7.3 Data Data are facts that are used by programs to produce useful information. Data is generally stored in machine-readable form on disk or tape until the computer needs them. The technical operations of a CBIS consist of items: Input Processing Output Storage
Programs available on a CBIS are either systems software or applications software. Traditionally, programmers write computer programs, users or end users work with the results. A system analyst assesses the computer-related needs of the users and designs systems to meet those needs. To be processed by a CBIS, data must be systematically organized. Usually they arrange into fields, records, files and databases. Data can also be updated in these databases but only authorized persons can do that. 3.7.4 Procedures
Procedures are the policies that govern the operation of a computer system. Procedures often specify the actions that people should take in a step-by-step manner. 3.7.5 People Every CBIS needs people if it is to be useful. Often the most over looked element of the CBIS, people are probably the components that most influence the success or failure of information systems.
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Chapter No: 4
Chapter No: 5
branch of the Bank; they also initiate solutions to equipment malfunctions and similar functions.
iii. Data Entry Personnel These are the people within the banks I.T Department who enter data into the main computer system. iv. System Librarians They are responsible for managing data stored on such media such as disks. Including among these are the backup copies of important programs and data records kept pertaining to the daily transactions of the bank. Accounting data, debit and credit entries, customer info etc.
5.1.3 Programmers
The computers professional who are specifically charged with writing computer programmers are called programmers. Some of the types of programmers, maintenance programmers, and systems programmers. i. Application Programmers The programmers code the applications programs-the software that serves the direct needs of end-users. Generally it is the systems analyst who initially specifies what programs needed must do. Armed with a set of formal-often technical-specifications from the analyst, the applications programmer then write programs from them.
ii. System Programmers System programmers code the systems software that controls the operation of computer hardware and makes it possible to run applications programs.
Payrolls: it is made on MIS. In it information about employees, his salary allowances, deductions, provided fund, tax, net and gross salary is recorded and is given to employees in printed form. Communication: E-mail is used with URL i.e., www.askaribank.com.pk Through ASKARI BANK lines
They dont use a secret net connection b/c they dont have web-based server and they use dial-up connections.
Data has been physically stored on a variety of media, including magnetic disks, compact Discs and paper such as business forms, memos and reports. However it has been experienced that Computer based storage offers several advantages over paper based storage, such as abilities to; store data compactly and efficiently quickly edit and modify stored data make backup copies rapid access
Working Askari Bank uses a file processing system with different customer files for example: checking, savings and loans. Often, customers call the bank questions on several of their accounts. Suppose the customer called in with questions about his or her savings, checking, and loan account. Service representative now has to go through the following procedure: Enter the checking-account-balance program Get the required checking Information Leave program Enter saving-account-balance program Get the required saving Information and leave program Enter loan-account-balance program Get the required loan Information and leave program
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Chapter No: 6
Hardware
6.1.2 Client Computers All client computers which are using in Askari Bank are IBM Compatible with following configurations: Intel/Celeron 650 MHz (P-3) 128 MB RAM (Memory) 20 GB HDD (Hard Disk Drive) Window 2000 Professional
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Chapter No: 7
Software
Computer Program
A computer program or software program is a step-by-step list of instructions written for particular computer architecture in a particular computer programming language. The term "program" specifically refers to the blocks of instruction code that are loaded into memory for execution by an interpreter. Instruction can be defined as command given to computer. All programs on a computer system can break down into two main categories: 1. System software 2. Application software 7.1.1 System Software System software is a generic term referring to any computer software whose purpose is to help run the computer system. Most of it is responsible directly for controlling, integrating, and managing the individual hardware components of a computer system. System software is opposed to application software that helps solve user problems directly. System software is the operating software, which Askari Bank use to control and supports the operation of a computer system. SQL Server 2000 (For Database Server) and Window 2000 (For Normal Server/Clients) are using as system software in Askari Bank. System software performs tasks like transferring data from memory to disk, or rendering text onto a display. Specific kinds of system software include loading programs, operating systems, device drivers, programming tools, compilers, assemblers, linkers, and utilities. System software can be stored on non-volatile storage on integrated circuits that is usually termed firmware. 7.1.2 Application Software Application software is a subclass of computer software that employs the capabilities of a computer directly to a task that the user wishes to perform. Application software includes user-oriented programs. Application software includes the programs, software packages,
and tools needed for such specific, end-user-oriented tasks as billing, accounts receivable, word processing, payroll, database management. Two main categories of application software exist. i. General-purpose application software It includes programs and packages that are being used by workers in the organizations subunits such as word processing spreadsheets, database or file management, and presentation graphics. These are more likely to be purchased externally than developed internally by the organization. ii. Special-purpose application software It includes programs and packages that support the activities of workers in a particular subunit. Accounting debiting and crediting entries, softwares used in ATMs, and payroll are usually called Special-purpose softwares as these softwares have been developed for special purpose operations and have to be custom made according to the organizations requirements. This kind of software is being used by a limited number of users or subunits than are in general-purpose applications. The following application softwares are used by Askari Bank: Microsoft Access Microsoft Word Microsoft Excel SQL 2000
Usually, SQL server 2000 is used as backend database server by Askari Bank for their database through which data is record, retrieve, edit, or delete etc.
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Chapter No: 8
Networking
8.1 Networking
A network consist of two or more computers connected together on a desk or it can consist of many Local Area Networks (LANs) connected together to form a Wide Area Network (WAN) across a continent. In the Askari Bank all the workstations within the Bank are connected through Local Area Network (LAN). The bank has over 107 branches all over the country which have been linked through Microwave or Phone lines, Satellites and most of the connections have been provided by Comsat.
The components used by LANs in Askari Bank can be divided into cabling standards, hardware and protocols. Following are components which are using in Askari Bank:
Coaxial cables Bayo Nette Connector (BNC) Star Topology Bridges Ethernet Hubs or Multi-port repeaters
But in some departments of Askari Bank Fiber-Optics cable is using for high speed data transfer rate. Data remain accurate when it passes through it, because it has high bandwidth, no problem with EMI, durable cables, and cable run as long as several kilometer. The size of optical fiber is very small just like a human hair.
8.1.2 Topology
The physical topology of a network of Askari Bank is configuration of cables, computers, and other peripherals. Physical topology should not be confused with logical topology which is the method used to pass information between workstations. Basically, Askari Bank is using star topology in their most departments. So, thats why I will discuss the star topology which is given below:
i. Star Topology
Star network is one of the most common computer network topology which is used in Askari Bank. In its simplest form, star network consists of one central, or hub computer which acts as a router to transmit messages. A star network requires each node of a network to be connected to the central file server or host via a single cable. To enable this connection to take place, a piece of equipment called a 'hub' is used. Each cable leading from a node is plugged into the hub and a single cable is used to link the hub to the file server node. Thus each node has its own direct connection but congestion can occur between the hub and the file server. Advantages of a Star Topology
Easy to install and wire. Easy to implement and extend, even in large networks Easy to detect faults and to remove parts. No disruptions to the network then connecting or removing devices. The failure of a non-central node will not have major effects on the functionality of the network.
Requires more cable length than a linear topology. If the hub or concentrator fails, nodes attached are disabled. Maintenance costs may be higher in the long run. Failure of the c node can disable the entire network. More expensive than linear bus topologies because of the cost of the concentrators.
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