Employee Attachment

Creating The Essential Bonds With Your New Employees Which Drive Retention & Performance

Anthony Sork Managing Director Sork HC 2011

Organisations Need A Deeper Understanding Of The Umbrella Term Engagement

Anthony Sork Managing Director Sork HC 2011

Stages Of Engagement

Anthony Sork Managing Director Sork HC 2011

What Is Attachment

The strength of bond achieved during the critical bonding period at the beginning of the relationship between an individual and the social entity they have joined.

Anthony Sork Managing Director Sork HC 2011

Attachment Theory Filial bonding Early childhood development Adult social interaction

Anthony Sork Managing Director Sork HC 2011

Key Perceptions Formed

Security Trust & Value Acceptance Belonging

Anthony Sork Managing Director Sork HC 2011

Response Behaviours

Risk of Attrition

Discretionary Effort & Performance

Anthony Sork Managing Director Sork HC 2011

What Drives Attrition In First 18 Months

Right person in the wrong job Poor Job Definition Wrong person in the right job Poor Recruitment Right person in the right job Poor Attachment

Anthony Sork Managing Director Sork HC 2011

The Business Case For Attachment

Position Review Advertising Agency Fees Interviews Profiling Testing Reference Checking Contracts Administration Resources Training Salary while learning Lost Productivity Lost Opportunity Suppressed Team Engagement & Performance

$100,000 AUD 12-18 months

Anthony Sork Managing Director Sork HC 2011

1. When does your business make a determination of the capability & fit of your new employee? 2. What are the direct and indirect costs you incur in achieving this? 3. Based on average profit contribution per employee per week or month how long does it take to pay this back? 4. This is your Return On Investment or Break-even date.

Self Audit
What is your attrition rate in the first 18 months of tenure? Before and after 90 days. Is your on-boarding & induction only addressing competency? What do your managers believe is their role in Attaching their new employees?

Anthony Sork Managing Director Sork HC 2011

Attachment Research Outcomes

Critical Attachment Period for New Employees is First 120 Days 80% of the Attachment Perceptions formed in this time are directly impacted by the Primary Carer Direct Manager 20 Core and common Attachment Drivers First valid point of measurement is 90th Day Attachment remains constant between 90-120 days if no significant behavioural change occurs by the manager High Attachment = Low risk of attrition + High discretionary effort & performance Moderate Attachment = Moderate risk of attrition + Moderate discretionary Effort & Performance Low Attachment = Variable risk of attrition + Low discretionary effort & performance
Anthony Sork Managing Director Sork HC 2011

Opportunity: Measure & Manage Attachment Rather than leave attachment to chance What if you could measure Attachment perceptions and work to strengthen them before the end of the Critical Attachment Period?

Anthony Sork Managing Director Sork HC 2011

Measuring Attachment Using The EAI

Note: Over 60% of managers inaccurately estimate the Attachment levels of their new employees

Anthony Sork Managing Director Sork HC 2011

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Anthony Sork Anthony@Sorkhc.com.au Anthony@EmployeeAttachment.com 0405 339 359 +61 2 9344 7589 www.SorkHC.com.au
Anthony Sork Managing Director Sork HC 2011