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An overview of number portability, including design issues, cost recovery and solutions, for ANSI- and ITU-based fixed and mobile operators.
This document is for informational purposes only, and Tekelec reserves the right to change any aspect of the products, features or functionality described in this document without notice. Please contact Tekelec for additional information and updates. Solutions and examples are provided for illustration only. Actual implementation of these solutions may vary based on individual needs and circumstances. 2008, 2009 Tekelec. All rights reserved. The EAGLE and Tekelec logos are registered trademarks of Tekelec. All other trademarks are the property of their respective owners. TKLC-WP-002.2-NA-02-2009
www.tekelec.com
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Table of Contents
Introduction .............................................................................................................................................1 Industry Drivers for Number Portability................................................................................................1 Implementing Number Portability .........................................................................................................2
Portability Types................................................................................................................................................... 3 Key Network Elements in a Number Portability Domain ................................................................................. 3 Routing Methods.................................................................................................................................................. 4 Costs and Recovery .............................................................................................................................................. 5 Critical Implementation Steps ............................................................................................................................. 6
About Tekelec........................................................................................................................................11 Appendix 1 Acronyms Used in this Document.................................................................................13 Appendix 2 Number Portability Charging Fees................................................................................14 Appendix 3 Tekelec Number Portability Deployments by Country and Technology....................15
Introduction
Number portability (NP) allows customers to keep their telephone numbers when they change physical locations, service providers or types of service. Number portability provides a great customer benefit. For residential customers, the phone number is a direct link to family and friends, as well as to critical services such as those provided by doctors and schools. Business customers advertise their telephone numbers on letterheads, advertising and promotional materials; the number becomes their primary source of contact. By retaining their phone numbers after relocation, service provider or service type change, residential and business customers experience no disruption of services or the inconvenience and cost of having to notify others of their new number. Government regulators usually mandate the rules and criteria for implementing NP (this may include network interconnection, conveyance charges between operators, etc.), but operators independently can decide the best method to implement NP in their networks. The purposes of this paper are to: Provide an overview of number portability, to include: o Industry drivers for number portability o Implementing number portability o Portability types o Key network elements in a number portability domain o Routing methods o Costs and recovery Discuss architectural considerations and implications related to number portability Address potential solutions for implementing number portability in American National Standards Institute (ANSI) and International Telecommunications Union (ITU) networks For more technical details relating to various Tekelec number portability solutions addressed herein, please visit Tekelecs web site at www.tekelec.com, or contact your Tekelec sales representative.
Operator Guidelines for Number Portability Challenges and Solutions for ITU- & ANSI-based Networks
Portability Types
There are three types of number portability: Service provider portability - The most commonly deployed number portability type, service provider portability enables end users to retain their telephone numbers when changing service providers. Location portability - Location portability is the ability of end users to retain their telephone numbers when moving from one location to another (e.g., between areas serviced by different central offices). In this instance, a telephone number could be associated with a device, independent of location. It would allow customers to keep their numbers when they move to locations outside of the original rate center. Until very recently, no requirements have been designated or mandated for location portability in the USA. (Note: In August 2005, the Federal Communication Commission (FCC) mandated a 90-day waiver for location number portability to help victims displaced by Hurricane Katrina in Mississippi, Alabama and Louisiana.) Service portability - This is the ability of end users to retain the same telephone number as they change from one service to another. The new service can be offered by a new operator or can be within the same operator network. For example, a subscriber shifts subscription to a VoIP service provider, or from a code division multiple access (CDMA) or time division multiple access (TDMA) network to a global system for mobile communications (GSM) network or vice versa.
Operator Guidelines for Number Portability Challenges and Solutions for ITU- & ANSI-based Networks
Routing Methods
For fixed-line networks, four different routing methods are defined: (1) all call query, (2) onward routing, (3) dropback and (4) query on release. For mobile networks, there are two different routing methods: direct and indirect, which are described below and depicted in Figure 3 and Figure 4 respectively. Direct routing (all call query) - the originating network has the responsibility to: o Determine whether the called party is a ported number; and o Route the call to its subscription network Indirect routing (onward routing) - the donor network has the responsibility to: o Determine whether the called party is a ported number; and o Route the call to its subscription network
Call Flow: 1. Originating Network receives an incoming call 2. Originating Network queries NP Server for routing instructions 3. NP Server returns routing instructions to Originating Network 4. Originating Network routes the call to Subscription Network (directly or via Transit Network) 5. Switch performs normal call setup
Call Flow: 1. Originating Network receives an incoming call 2. Originating Network passes the call to Donor Network 3. Donor Network queries NP Server for routing instructions 4. Donor receives routing instructions from NP Server 5. Donor routes the call to an MSC in the Subscription Network 6. Switch performs normal call setup
Operator Guidelines for Number Portability Challenges and Solutions for ITU- & ANSI-based Networks
In the USA, the FCC determined that existing local telephone companies were allowed to recover these costs over a period of five years through two kinds of charges: (1) charges paid by other telephone companies that use a telephone companys NP, and (2) a small fixed monthly charge assessed on telephone customers or end users. Appendix 2 lists the different NP fee charges regulated (permitted) by various countries around the world.
Architecture Considerations
Historically, all numbering plans have assumed a fixed relationship between a customers number, an operator and/or physical switch location. In the NP environment, the operator and physical switch locations are decoupled from the customers number, becoming a virtual number. Implementing NP requires carriers to retool their network architecture and rethink the role of the intelligent network. Operators face many challenges in finding the right NP solution for their network and need to carefully consider the requirements for each. Implementing NP causes an enormous increase in traffic loads and changes in traffic mixes to signal transfer points (STPs) and/or service control points (SCPs). Critical points of consideration include: Using a centralized NP database (prevalent in North America and most other countries) versus a distributed NP database Determining what type of routing methods should be used Considering the network scalability for capacity and performance Determining if all the originating offices are IN-equipped Administering the customer care system as an integral part of the NP implementation. The customer care system needs to be modified due to the new type of service change requests. Network planning to handle the increase in signaling traffic related to number portability. Impact of NP on short message service (SMS), multimedia message service (MMS) and pre-paid services. Determining whether to perform NP through an integrated STP/NP node (such as the Tekelec EAGLE 5 platform) as shown in 5.
Figure 5: Integrated STP/NP solution Table 1 shows the many advantages of going with an integrated STP/NP solution versus the SCP approach. Table 1: Benefits of an integrated STP/NP approach compared to the SCP NP approach
SCP NP Approach
Multi-platform deployment requiring additional point codes (PCs) Low transaction rates, typically nonreal time disk access ~ 4,000 transactions per second (TPS) per system Growth may require new nodes
Performance
Scalability
Data Management
Related data is maintained in multiple network entities Lower reliability due to external network connections
Reliability
Higher reliability - avoids potential network failures due to external network connections Superior throughput
Throughput
Throughput of an SCP is limited by 32-link combined linkset constraint. Higher cost related to deployment of SCP nodes and the associated transmission facilities
Cost
Operator Guidelines for Number Portability Challenges and Solutions for ITU- & ANSI-based Networks
Triggered-based NP Solution
The Tekelec triggered-based NP solution can be deployed in fixed or mobile networks if the fixed network end offices or mobile switching centers (MSCs) are equipped with IN capabilities. The solution is a trigger-based application. An IN equipped EO/MSC can detect if a call requires special routing instructions. When the triggering conditions are detected, the EO/MSC suspends call processing and sends a query to a real-time NP database system, such as the EAGLE 5 platform, requesting routing instructions. A trigger can be detected based on a block of dialed numbers or on an individually dialed number. In the ITU signaling environment, the EO/MSC commonly uses the INAP message to query routing instructions from the real-time database system that hosts the NP database. Four different routing methods are defined to support a trigger-based NP solution. The Tekelec triggered-based NP solution supports all four routing methods.
Operator Guidelines for Number Portability Challenges and Solutions for ITU- & ANSI-based Networks
MO-SMS-GSM: Triggerless solution applicable to GSM operators to support SMS NP based on MO_FWD_SMS message. MO-SMS-IS41: Triggerless solution applicable to IS41 operators to support SMS NP based on SMDPP message. MT-SMS-GSM: Triggerless solution applicable to GSM operators to support SMS NP based on SRI_SM message. MT-SMS-IS41: Triggerless solution applicable to TDMA/CDMA operators to support SMS NP based on SMSREQ message. MT-MMS-GSM: Triggered solution applicable to wireless operators to support MMS NP based on SRI_SM as NP query message. MT-MMS-IS41: Triggered solution applicable to wireless operators to support MMS NP based on SMSREQ as NP query message. GSM MMS using INAP: Triggered solution applicable to wireless operators to support MMS NP based on IDP as NP query message. ANSI MMS using INAP: Triggered solution applicable to wireless operators to support MMS NP based on NPREQ as NP query message. IDPR: Triggerless solution applicable to GSM operators to support Prepaid NP based on IDP message. AINPQ: Triggered solution applicable to TDMA/CDMA operators to support Prepaid NP based on NPREQ as NP query message. Table 2 lists Tekelecs broad portfolio of ITU- and ANSI-based NP solutions covering voice, SMS, MMS and prepaid calls. NP Solutions SRF-based MNP Triggerless MNP for ANSI41 Network TINP Triggered-based NP Solution AINPQ MO-SMS GSM MO-SMS-IS41 MT-SMS GSM MT-SMS IS41 MT-MMS-GSM MT-MMS-IS41 GSM MMS using INAP ANSI MMS using IS41 IDPR AINPQ Data Type Voice Voice Voice Voice Type Triggerless Triggerless Triggerless Triggered Operator Type GSM TDMA/CDMA Wireline Wireline GSM Voice SMS SMS SMS SMS MMS MMS MMS MMS Pre-paid Pre-paid Triggered Triggerless Triggerless Triggerless Triggerless Triggerless Triggerless Triggered Triggered Triggerless Triggered TDMA/CDMA GSM TDMA/CDMA GSM TDMA/CDMA GSM TDMA/CDMA GSM TDMA/CDMA GSM TDMA/CDMA Protcol GSM MAP IS41 ISUP INAP INAP/CAMEL IS41 GSM MAP IS41 GSM MAP IS41 GSM MAP IS41 INAP/CAMEL IS41 INAP/CAMEL IS41 Message Name(s) SRI LOCREQ IAM IDP IDP NPREQ MO_SMS SMDPP SRI_SM SMSREQ SRI_SM SMSREQ IDP NPREQ IDP NPREQ
Table 2. Tekelecs number portability solutions for mobile and fixed-line networks
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Figure 6. Full NPDB replicated in each SM card and in each EPAP Server
About
Tekelec
Tekelec is a high-performance network applications company that is accelerating the transition to IP multimedia subsystem (IMS) networks for service providers around the globe. Tekelec is the worldwide leader in the SS7 STP market with a 38% share (Sources: VDC, May 2006), more than double that of the nearest competitor. Tekelec has led the industry in number portability innovation, deploying the first integrated number portability solution in 1997 with Bell Atlantic. Since then, Tekelec has deployed number portability solutions with more than 76 operators around the world. Tekelec has a broad portfolio of NP solutions (Table 2) covering GSM, CDMA and fixed networks, as well as intra-carrier number retention. Tekelecs EAGLE 5 platform brings additional value to operators by enabling them to leverage new or existing EAGLE deployments for integrated signaling-NP solutions, as well as other core network applications such as HLR and voicemail route optimization, performance and service management. See Appendix 3 for additional information on Tekelecs number portability deployments. Tekelec is the recognized leader in integrated, high-performance, carrier-grade NP solutions, offering: Flexibility Supports either stand-alone or integrated approaches. In a stand-alone configuration, the EAGLE 5 platform is deployed as a stand-alone NP server. In an integrated configuration, the EAGLE 5 platform supports both standards-compliant STP functions and NP functions. Scalability Supports any size network and provides fully scalable transaction rates. Capacity to scale from 850 to 75,000 transactions per second with connectivity for two to two thousand links, one million GTT entries, and up to 96 million NP subscriber records. The North American LNP solution is scheduled to support 384 million records by 2008. Cost effectiveness Integrated STP/NP configuration of the EAGLE 5 eliminates CAPEX and OPEX associated with external SCPs by saving on external links (to SCPs) and having fewer network elements to maintain.
Operator Guidelines for Number Portability Challenges and Solutions for ITU- & ANSI-based Networks
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High performance Supports up to 75,000 message signaling units (MSUs) per second. Carrier-grade reliability Eliminates unnecessary external network connections and signaling hops. Signaling traffic routing is simplified, thereby reducing network failures and improving network reliability. For additional information on number portability and to learn more on how you can implement it in your network, please contact your local Tekelec representative or visit www.tekelec.com.
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Fee
Recipient network charges 415 Only pre-paid but not post-paid customers are charged for porting mobile subscribers Operators committed to charge 9.60 per ported number to customers. The donor operator charges the same amount to the new operator.
Basis
Cost oriented
Denmark
NO
Cost oriented
Germany
Cost oriented
Finland
NO
The donor network charges about 510 to the recipient operator. No fees for customers. Up to the recipient operator whether or not to charge the porting customers for porting. No fees for customers.
Cost oriented
Max. HK$10
Cost oriented
Ireland
YESCharges shall not be a disincentive for users to port their number. YESOnly recipient network is allowed to charge fees. YESOnly recipient network is allowed to charge fees. Charge shall not exceed administrative costs. YESOnly recipient network is allowed to charge fees.
Charges shall not be a disincentive for user to port their number. Max. 10.02
Cost oriented
Italy
The donor operator charges 10.02 to the recipient operator. No fees for customers. The recipient operator is allowed to charge the customer 9. Charges consist of administrative fees.
Netherlands
Max. 9
Norway
NO
Charge between networks should cover costs of donor network. Cost oriented (administrative and porting costs) Marginal costs Cost oriented
Portugal Sweden
YES YESOnly donor network is allowed to charge fees. YES YES YES YESOptionally, a fee to the customers at the time their number is ported (recipient network can pay this fee for the benefit of the new customers). Also, a monthly charge for a specific period of time (less than five years). Monthly charges are levied regardless of whether the enduser has a ported number or not. YESA monthly charge for a specific period of time (five years). Monthly charges are levied regardless of whether the end-user has a ported number or not.
NO NO (to customer), YES (donor to recipient) NO Charges shall not be a disincentive for users to port their number. adequate fees Carriers may decide to recover their costs of providing long-term telephone number portability in any lawful manner consistent with their obligations under the Telecommunications Act of 1996.
Only donor operators charge 424 fees to the recipient operator. No fees. Typically no fees. Some operators charge 25. Monthly charge from a few cents to a little over a dollar. Carriers have been allowed to do this in advance of the LNP deadline (five years since the first collected charge) because they have been incurring costs for LNP upgrades in preparation for the deadline. Also, carriers are allowed to charge a fee to customers at the time their number is ported. Monthly charge from a few cents to a little over a dollar for a period of five (5) years.
US (Fixed)
Carriers may decide to recover their costs of providing long-term telephone number portability in any lawful manner consistent with their obligations under the Telecommunications Act of 1996.
Cost oriented
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NP solutions or orders with more than 76 operators in 26 countries Deployed 1st NP solution in 1997 NP solutions for GSM, CDMA, fixed networks, cable as well as intra-carrier number retention NP solutions for voice, SMS, MMS and pre-paid calls
EMEA North America
More than 30 LNP deployments
AsiaPacific
Egypt France Germany Morocco Netherlands Poland Reunion Romania Spain Switzerland
CALA
Brazil Dominican Republic Guadeloupe Guiana Martinique Mexico St Barthelemy
Operator Guidelines for Number Portability Challenges and Solutions for ITU- & ANSI-based Networks
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