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  • Atp Ucce

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    adrianella_feria
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    The document lists various Cisco training courses related to contact centers, including Unified Contact Center Enterprise (UCCE), IP Contact Center (IPCC), and Unified Intelligence Center. It includes instructor-led courses, online courses, and exams on topics such as UCCE implementation, administration, design, scripting, changes in UCCE 8.5, and deployment of UCCE. Some courses are free to download from the Cisco Partner Enablement Center.

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    ATP UCCE

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    © Attribution Non-Commercial (BY-NC)

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    PDF, TXT ou leia online no Scribd

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    The document lists various Cisco training courses related to contact centers, including Unified Contact Center Enterprise (UCCE), IP Contact Center (IPCC), and Unified Intelligence Center. It includes instructor-led courses, online courses, and exams on topics such as UCCE implementation, administration, design, scripting, changes in UCCE 8.5, and deployment of UCCE. Some courses are free to download from the Cisco Partner Enablement Center.

    Direitos autorais:

    Attribution Non-Commercial (BY-NC)
    Baixe no formato PDF, TXT ou leia online no Scribd
    Sinalizar o conteúdo como inadequado
    301 visualizações1 página

    Atp Ucce

    Enviado por

    adrianella_feria
    The document lists various Cisco training courses related to contact centers, including Unified Contact Center Enterprise (UCCE), IP Contact Center (IPCC), and Unified Intelligence Center. It includes instructor-led courses, online courses, and exams on topics such as UCCE implementation, administration, design, scripting, changes in UCCE 8.5, and deployment of UCCE. Some courses are free to download from the Cisco Partner Enablement Center.

    Direitos autorais:

    Attribution Non-Commercial (BY-NC)
    Baixe no formato PDF, TXT ou leia online no Scribd
    Sinalizar o conteúdo como inadequado
    de 1

    Authorized Technology Provider (ATP) Program UCCE (Unified Contact Center for Enterprise) ATP - UCCE - Account Manager

    (AM) Contact Center 101 On Line ICM and IPCC AM Sales Introduction ATP - UCCE - Deployment Engineer (DE)/Tactical Support Engineer Advanced Services' Cisco IPCC Enterprise PPDIOO Workshop (PDIOO) 1.0 Implementing Cisco Unified E-Mail and Web Interaction Manager Enterprise Instructor Led (UEIME) 1.1 Course Deploying Cisco Unified Intelligence Center (DUIC) 1.0 Cisco Unified E-Mail and Web Interaction Manager Enterprise (EIM/WIM) - TOI Day 1 Cisco Unified E-Mail and Web Interaction Manager Enterprise (EIM/WIM) - TOI On Line Day 2 Cisco Unified E-Mail and Web Interaction Manager Enterprise (EIM/WIM) - TOI Day 3 UCCE 8.5 - CCMP 8.5 Changes UCCE 8.5 - CCMP 8.5 Person Password Changes On Line UCCE 8.5 - CCMP 8.5 Default Skillgroup Allocation UCCE 8.5 - CAD 8.5 New Features Selfpaced Course UCCE 8.5 - Agent Greeting TOI UCCE 8.5 - Whisper Announcement TOI Cisco Unified Contact Center Enterprise Support (UCCE-S) 8.0 On Line Cisco Unified Contact Center Enterprise Implementation (UCCE-I) 8.0 Unified Contact Center Enterprise Implementation (UCCE-I) (642-242) Exam Exam Unified Contact Center Enterprise Support (UCCE-S) (642-243) Exam Advanced Services Cisco IPCC Enterprise Advanced Scripting (IPCAS) 2.0 Instructor Led Deploying Cisco Unified Contact Center Enterprise (DUCCE) 1.0 Course ATP - UCCE - Project Manager (PM) Administering Cisco Unified Contact Center Enterprise (AUCCE) 1.0 Instructor Led Advanced Services' Cisco IPCC Enterprise PPDIOO Workshop (PDIOO) 1.0 Course ATP - UCCE - Systems Engineer (SE) Instructor Led Advanced Services' Cisco IPCC Enterprise PPDIOO Workshop (PDIOO) 1.0 Course UCCE 8.5 - CCMP 8.5 Changes UCCE 8.5 - CCMP 8.5 Person Password Changes On Line UCCE 8.5 - CCMP 8.5 Default Skillgroup Allocation UCCE 8.5 - CAD 8.5 New Features Selfpaced Course UCCE 8.5 - Agent Greeting TOI UCCE 8.5 - Whisper Announcement TOI Cisco Unified Contact Center Enterprise Design (UCCE-D) 8.0 On Line Unified Contact Center Enterprise Design Exam (642-241 UCCED) Exam ICM and IPCC R5 SE Technical Introduction On Line ICM and IPCC SE Technical Introduction Selfpaced Course Deploying Cisco Unified Contact Center Enterprise (DUCCE) 1.0 Instructor Led Administering Cisco Unified Contact Center Enterprise (AUCCE) 1.0 Course Free on CISCO PEC

    Required for Partners invited into program after Oct. 7, 2008

    Free for Download on CISCO PEC

    Free on CISCO PEC

    Free for Download on CISCO PEC

    Free on CISCO PEC Free for Download on CISCO PEC

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