From World Development Indicators The Little Data Book on Information and Communication Technology Economic and social context Usage Structure Quality Efficiency and capacity Affordability Performance Trade Access Applications 2011 THE LITTLE DATA BOOK ON INFORMATION AND COMMUNICATION TECHNOLOGY Copyright ©2011 by the International Bank for Reconstruction and Development/THE WORLD BANK 1818 H Street, N.W., Washington, D.C. 20433 U.S.A. All rights reserved Manufactured in the United States of America First printing June 2011 ISBN: 978-0-8213-8860-0 eISBN: 978-0-8213-8883-9 DOI: 10.1596/978-0-8213-8860-0 SKU: 18860 The Little Data Book on Information and Communication Technology 2011 is a product of the Development Data Group of the Development Economics Vice Presidency and the Global Information and Communication Technologies Department of the World Bank. Design by Communications Development Incorporated, Washington, D.C. Contents Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Data notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Regional tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 World . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 East Asia and Pacific. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Europe and Central Asia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Latin America and the Caribbean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Middle East and North Africa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 South Asia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Sub-Saharan Africa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Income group tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Low income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Middle income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Lower middle income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Upper middle income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Low and middle income. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Euro area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 High income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Country tables (in alphabetical order) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 The Little Data Book on Information and Communication Technology 2011 iii Acknowledgments The Little Data Book on Information and Communication Technology 2011 is the result of close collaboration between the staff of the Development Data Group of the Development Economics Vice Presidency and the Transport, Water, and Information Communication Technologies Department of the World Bank. The Development Data Group team included Azita Amjadi, David Cieslikowski, Federico Escaler, Buyant Erdene Khaltarkhuu, Alison Kwong, Jomo Tariku, and William Prince. The Global Information and Communication Technologies team included Kaoru Kimura, Marta Priftis, Christine Zhenwei Qiang and Helen Yang. We would also like to acknowledge the cooperation of the International Telecommunication Union on the use of its data. The work was carried out under the management of Shaida Badiee and Philippe Dongier. The book was typeset by Alison Kwong. Staff from External Affairs oversaw publication and dissemination of the book. iv 2011 The Little Data Book on Information and Communication Technology Preface Since the late 1990s access to information and communication technologies has seen tremendous growth—driven primarily by the wireless technologies and liberalization of telecommunications markets. Mobile communications have evolved from simple voice and text services to diversified innovative applications and mobile broadband Internet. The number of mobile cellular subscriptions reached approximately 4.7 billion globally, including people in remote and rural areas. The number of Internet users has risen constantly and now tops 1.8 billion people, with the number of broadband connections more than 470 million in 2009. The impacts of information and communication technologies cross all sectors. Research shows that investment in information and communication technologies is associated with such economic benefits as higher productivity, lower costs, new economic opportunities, job creation, innovation, and increased trade and exports. Information and communication technologies also help provide better services in health and education and strengthen social cohesion. The Little Data Book on Information and Communication Technology 2011 charts the progress of this revolution for 213 countries around the world. It provides comparable statistics on the sector for 2000 and 2009 across a range of indicators, enabling readers to readily compare countries. This book includes indicators covering the economic and social context, the structure of the information and communication technology sector, sector efficiency and capacity, and sector performance related to access, usage, quality, affordability, trade, and applications. The Glossary contains definitions of the terms used in the tables. For more information about these data or other World Bank data publications, visit our data Web site at data.worldbank.org or the Web site of the Information and Communication Technologies Department at www.worldbank.org/ict. The Little Data Book on Information and Communication Technology 2011 v Data notes The data in this book are for 2000 and 2009 or the most recent year unless otherwise noted in the table or the Glossary. • Growth rates are proportional changes from the previous year unless otherwise noted. • Regional aggregates include data for low- and middle-income economies only. • Italics indicate data for years or periods other than those specified. Symbols used: .. indicates that data are not available or that aggregates cannot be calculated because of missing data. 0 or 0.0 indicates zero or small enough that the number would round to zero at the displayed number of decimal places. $ indicates current U.S. dollars. Data are shown for economies with populations greater than 30,000 or for smaller economies if they are members of the World Bank. The term country (used interchangeably with economy) does not imply political independence or official recognition by the World Bank but refers to any economy for which the authorities report separate social or economic statistics. vi 2011 The Little Data Book on Information and Communication Technology Regional tables The country composition of regions is based on the World Bank’s analytical regions and may differ from common geographic usage. East Asia and Pacific American Samoa, Cambodia, China, Fiji, Indonesia, Kiribati, Democratic Republic of Korea, Lao People’s Democratic Republic, Malaysia, Marshall Islands, Federated States of Micronesia, Mongolia, Myanmar, Palau, Papua New Guinea, Philippines, Samoa, Solomon Islands, Thailand, Timor-Leste, Tonga, Tuvalu, Vanuatu, Vietnam Europe and Central Asia Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Georgia, Kazakhstan, Kosovo, Kyrgyz Republic, Lithuania, Former Yugoslav Republic of Macedonia, Moldova, Montenegro, Romania, Russian Federation, Serbia, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan Latin America and the Caribbean Antigua and Barbuda, Argentina, Belize, Bolivia, Brazil, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, El Salvador, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Uruguay, República Bolivariana de Venezuela Middle East and North Africa Algeria, Djibouti, Arab Republic of Egypt, Islamic Republic of Iran, Iraq, Jordan, Lebanon, Libya, Morocco, Syrian Arab Republic, Tunisia, West Bank and Gaza, Republic of Yemen South Asia Afghanistan, Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan, Sri Lanka Sub-Saharan Africa Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Democratic Republic of the Congo, Republic of Congo, Côte d’Ivoire, Eritrea, Ethiopia, Gabon, The Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, Sudan, Swaziland, Tanzania, Togo, Uganda, Zambia, Zimbabwe The Little Data Book on Information and Communication Technology 2011 1 World 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 6,085 47 5,293 3.3 82 62 6,775 50 8,732 2.9 84 68 2.9 155 26.7 3.1 755 18.5 16.0 12.2 2.3 8.0 .. 18.0 69.0 9.1 15.3 .. .. 195 6.7 .. 298 27.1 .. 15.7 102 80 59.7 3,526 .. .. .. 10.1 8.7 29.7 18.0 17.7 5.5 13.0 13.9 9.1 .. 21.8 0.26 155.7 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2 2011 The Little Data Book on Information and Communication Technology East Asia & Pacific 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 1,807 37 902 6.0 91 65 1,944 45 3,163 9.4 94 67 3.0 151 30.7 2.5 546 .. 9.3 5.8 0.7 1.6 .. 20.4 61.6 9.0 5.6 .. .. 247 1.9 .. 363 24.1 .. 0.2 2 93 42.6 742 .. .. .. 4.0 3.7 20.8 29.8 26.7 4.7 28.9 24.4 6.8 .. 0.3 0.13 3.2 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 3 Europe & Central Asia 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 400 63 1,756 2.1 97 76 404 64 6,793 5.9 98 81 2.5 88 26.0 2.8 462 22.5 20.5 6.5 0.8 4.5 .. 25.5 118.7 29.1 9.8 .. .. .. 2.0 .. 214 36.4 .. 1.8 11 91 26.3 1,087 .. .. .. 3.9 7.6 17.2 1.7 7.9 2.5 1.5 6.6 6.1 .. 2.0 0.32 33.1 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 4 2011 The Little Data Book on Information and Communication Technology Latin America & Caribbean 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 512 75 3,831 3.0 90 78 572 79 7,007 3.8 91 83 3.0 244 26.3 3.8 586 .. 14.5 12.1 1.3 4.9 .. 18.2 89.5 7.7 11.5 85 .. 127 3.8 .. 115 31.5 .. 3.0 8 92 92.0 1,408 .. .. .. 10.6 8.8 29.6 12.5 16.3 6.5 11.6 15.2 5.5 .. 4.1 0.29 27.5 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 5 Middle East & North Africa 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 280 55 1,617 4.5 68 66 331 58 3,597 4.7 74 69 1.9 139 39.8 3.1 880 23.6 8.5 2.2 0.1 2.5 .. 15.8 67.4 2.0 5.7 .. .. .. 0.9 .. .. 21.5 .. .. 1 93 22.6 323 .. .. .. 3.0 6.3 22.7 .. .. .. .. .. .. .. 0.2 0.20 2.4 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 6 2011 The Little Data Book on Information and Communication Technology South Asia 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 1,362 27 442 5.4 58 49 1,568 30 1,107 7.3 61 58 1.5 60 25.9 2.0 565 .. 2.7 0.3 0.2 0.4 31 3.0 45.5 1.3 3.3 55 .. 198 0.5 .. 341 5.5 24 0.0 1 61 51.3 31 .. .. .. 3.0 1.2 14.6 1.4 6.4 29.5 3.0 7.4 49.9 .. 0.1 0.24 1.9 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 7 Sub-Saharan Africa 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 672 33 488 3.2 57 43 840 37 1,125 5.1 62 54 3.2 73 32.5 4.7 499 .. 1.4 1.7 0.2 0.9 .. 1.5 37.3 0.2 1.8 .. .. .. 0.5 .. .. 8.8 .. 0.2 1 56 31.8 31 .. .. .. 11.5 10.4 88.0 0.9 8.9 .. 1.0 7.8 4.5 .. .. 0.10 4.8 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 8 2011 The Little Data Book on Information and Communication Technology Income group tables For operational and analytical purposes the World Bank’s main criterion for classifying economies is gross national income (GNI) per capita. Every economy in The Little Data Book on Information and Communication Technology is classified as low income, middle income, or high income. Low- and middleincome economies are sometimes referred to as developing economies. The use of the term is convenient; it is not intended to imply that all economies in the group are experiencing similar development or that other economies have reached a preferred or final stage of development. Classification by income does not necessarily reflect development status. Low-income economies are those with a GNI per capita of $995 or less in 2009. Middle-income economies are those with a GNI per capita of more than $995 but less than $12,196. Lower-middle-income and upper-middle-income economies are separated at a GNI per capita of $3,945. High-income economies are those with a GNI per capita of $12,196 or more. Euro area includes the member states of the Economic and Monetary Union of the European Union that have adopted the euro as their currency: Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Netherlands, Portugal, Slovak Republic, Slovenia, and Spain. The Little Data Book on Information and Communication Technology 2011 9 Low income 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 695 25 264 4.1 58 46 846 29 509 5.4 62 56 1.7 48 26.7 2.9 301 .. 0.6 0.3 0.0 0.3 .. 1.2 26.6 0.1 0.9 .. .. .. 0.1 .. .. 2.7 .. 0.3 0 53 5.4 7 .. .. .. 8.8 8.0 89.9 0.2 .. 3.9 0.6 5.9 6.5 .. .. 0.09 0.6 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 10 2011 The Little Data Book on Information and Communication Technology Middle income 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 4,339 43 1,267 4.1 80 62 4,813 48 3,397 6.4 83 67 2.8 148 27.7 3.2 665 22.5 9.0 4.9 0.6 2.0 .. 14.7 66.7 6.9 5.5 .. .. 164 1.7 .. 284 20.9 .. 0.7 3 80 38.0 348 .. .. .. 5.7 7.6 22.0 16.9 18.2 7.1 16.3 16.6 13.3 .. 1.0 0.26 8.8 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 11 Lower middle income 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 3,416 36 741 5.6 77 58 3,811 41 2,321 8.5 80 64 2.6 111 31.1 3.0 605 22.4 6.7 3.3 0.4 1.1 .. 12.7 57.8 5.5 4.5 .. .. 192 1.1 .. 342 17.2 .. 0.2 1 77 40.1 151 .. .. .. 4.7 7.1 30.4 19.7 18.8 13.6 21.3 18.4 19.9 .. 0.2 0.24 2.7 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 12 2011 The Little Data Book on Information and Communication Technology Upper middle income 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 923 72 3,214 2.9 90 78 1,002 75 7,502 4.4 92 82 2.9 212 27.7 3.3 576 18.0 17.3 10.8 1.3 5.4 .. 22.1 100.6 19.4 11.2 93 .. .. 3.8 .. 157 34.6 .. 1.6 10 94 41.6 1,120 .. .. .. 10.0 8.8 18.8 14.7 17.7 4.0 12.2 15.1 5.4 .. 3.9 0.30 32.2 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 13 Low and middle income 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 5,034 41 1,128 4.1 78 59 5,659 45 2,968 6.4 80 65 2.7 97 27.3 3.2 624 .. 7.8 4.3 0.5 1.8 .. 12.6 60.7 6.2 5.1 .. .. .. 1.5 .. 280 18.1 .. 1.9 3 76 37.9 299 .. .. .. 6.6 7.9 31.5 16.7 18.0 7.0 16.2 16.4 13.1 .. 0.9 0.18 7.6 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 14 2011 The Little Data Book on Information and Communication Technology Euro area 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 312 72 21,980 2.8 .. 90 327 73 38,872 1.5 .. 94 2.6 408 23.0 2.6 765 14.5 53.0 60.3 12.4 26.0 95 47.9 123.2 26.9 56.0 98 .. 106 22.8 .. 146 67.3 99 3.5 827 99 80.7 32,455 .. .. .. 27.6 19.6 29.0 11.6 13.1 6.0 6.6 8.6 9.8 .. 38.4 0.48 544.6 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 15 High income 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 1,051 1,117 75 77 25,241 37,990 3.1 2.0 98 98 87 91 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 16 2011 2.9 354 25.9 3.0 765 15.5 55.4 49.9 12.8 36.4 .. 45.1 111.2 24.3 65.4 98 .. 206 30.5 .. 343 72.3 98 99 19.9 89.2 564 19,521 .. .. .. 22.8 14.8 28.8 18.3 17.7 5.2 12.2 13.3 8.1 .. 110.7 0.46 905.1 The Little Data Book on Information and Communication Technology Country tables China Data for China do not include data for Hong Kong SAR, China; Macao SAR, China; or Taiwan, China. Cyprus GNI and GDP data and data calculated using GNI and GDP refer to the area controlled by the government of the Republic of Cyprus. For more information, see World Development Indicators 2011 or data.worldbank.org. Georgia GNI and GDP data and data calculated using GNI and GDP exclude Abkhazia and South Ossetia. For more information, see World Development Indicators 2011 or data.worldbank.org Kosovo, Montenegro, and Serbia Montenegro declared independence from Serbia and Montenegro on June 3, 2006. Where available, data for each country are shown separately. However, some indicators for Serbia prior to 2006 include data for Montenegro. Moreover, data for most indicators for Serbia from 1999 onward exclude data for Kosovo, which in 1999 became a territory under international administration pursuant to UN Security Council Resolution 1244 (1999). Kosovo became a member of the World Bank on June 29, 2009, and its data are shown where available. Moldova GNI and GDP data and data calculated using GNI and GDP exclude Transnistria. For more information, see World Development Indicators 2011 or data.worldbank.org. Morocco GNI and GDP data and data calculated using GNI and GDP include Former Spanish Sahara. For more information, see World Development Indicators 2011 or data.worldbank.org. Netherlands Antilles Netherlands Antilles ceased to exist on October 10, 2010. Curacao and St. Maarten became countries within the Kingdom of Netherlands. Bonaire, St. Eustatius, and Saba became special municipalities of the Netherlands. Tanzania GNI and GDP data and data calculated using GNI and GDP refer to mainland Tanzania only. For more information, see World Development Indicators 2011 or data.worldbank.org. The Little Data Book on Information and Communication Technology 2011 17 Afghanistan South Asia Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 18 2011 2009 24 21 .. .. .. 14 30 24 310 10.5 .. 55 846 29 509 5.4 62 56 No Public Yes Public C .. .. P P P 3.8 .. .. 0.0 58 37.8 2.9 301 .. 0.1 0.0 0.0 .. .. 0.4 40.3 0.0 0.4 .. 1.2 26.6 0.1 0.9 .. .. .. 0.0 0.6 .. 3.4 .. .. 2.7 .. .. .. 75 50.0 550 53 5.4 7 .. .. .. .. .. .. 8.8 8.0 89.9 .. .. .. .. 0.4 .. 0.6 5.9 6.5 .. .. 0.23 0.7 0.09 0.6 The Little Data Book on Information and Communication Technology Albania Europe & Central Asia Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 3 42 1,170 5.2 99 68 3 47 4,000 5.4 96 68 Yes Public Yes Public M C C P P C 1.8 40 28.4 6.0 871 10.4 3.3 576 18.0 5.0 1.0 0.2 0.8 90 11.5 131.9 3.3 4.6 .. 22.1 100.6 19.4 11.2 93 .. .. 0.1 21.9 56 41.2 .. 157 34.6 84 0.0 4 99 85.7 1,902 94 41.6 1,120 .. .. .. 6.0 13.4 22.0 10.0 8.8 18.8 0.7 4.3 4.8 1.1 5.4 5.7 12.2 15.1 5.4 .. 0.3 0.31 8.5 0.30 32.2 The Little Data Book on Information and Communication Technology 2011 1,002 75 7,502 4.4 92 82 19 Algeria Middle East & North Africa Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 20 2011 2009 31 60 1,610 3.2 70 68 35 66 4,420 4.0 73 74 1,002 75 7,502 4.4 92 82 No Public Yes Public M M .. P P C 0.6 103 23.9 2.5 285 23.7 3.3 576 18.0 5.8 0.3 0.2 0.7 .. 7.4 93.8 0.6 1.1 .. 22.1 100.6 19.4 11.2 93 .. .. 0.5 2.8 222 13.5 .. 157 34.6 40 0.0 0 82 71.1 5 94 41.6 1,120 .. .. .. 4.2 6.3 15.4 10.0 8.8 18.8 0.0 5.9 .. 0.0 4.9 .. 12.2 15.1 5.4 .. .. 0.10 0.9 0.30 32.2 The Little Data Book on Information and Communication Technology American Samoa East Asia & Pacific Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 0.06 89 .. .. .. .. 0.07 93 .. .. .. .. .. .. Yes .. .. .. .. .. .. .. .. 82 .. .. .. .. 3.3 576 18.0 15.5 3.6 .. .. .. 22.1 100.6 19.4 11.2 93 .. .. .. .. 157 34.6 .. .. .. 94 41.6 1,120 .. .. .. 10.0 8.8 18.8 .. .. .. 12.2 15.1 5.4 .. 29.3 0.30 32.2 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 Performance Access Telephone lines (per 100 people) 17.8 Mobile cellular subscriptions (per 100 people) 3.5 Fixed broadband Internet subscribers (per 100 people) .. Personal computers (per 100 people) .. Households with a television (%) .. Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) .. Quality Population covered by mobile cellular network (%) .. Fixed broadband Internet subscribers (% of total subscribers) .. International Internet bandwidth (bits per second per person) .. Affordability Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) .. Trade ICT goods exports (% of total goods exports) .. ICT goods imports (% of total goods imports) .. ICT service exports (% of total service exports) .. Applications E-gov’t Web measure index (0–1, 1=highest presence) .. Secure Internet servers (per million people) .. The Little Data Book on Information and Communication Technology 2011 1,002 75 7,502 4.4 92 82 21 Andorra High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 22 2011 2009 .. 92 .. 4.6 .. 65 0.09 88 41,130 5.9 .. 66 1,117 77 37,990 2.0 98 91 .. Public No Public M M .. M M M .. .. .. 3.6 415 .. 3.0 765 15.5 .. .. .. .. .. 44.6 76.6 33.1 .. .. 45.1 111.2 24.3 65.4 98 .. .. .. .. .. 70.5 .. 343 72.3 91 19.1 .. 99 72.4 16,466 99 89.2 19,521 .. .. .. .. .. .. 22.8 14.8 28.8 4.5 8.8 .. 11.4 14.0 .. 12.2 13.3 8.1 .. .. 0.23 901.2 0.46 905.1 The Little Data Book on Information and Communication Technology Angola Sub-Saharan Africa Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 14 49 410 6.3 67 .. 18 58 3,750 13.1 70 .. Yes Public Yes Public M P P C C C 1.2 43 .. 2.0 586 25.3 3.0 605 22.4 0.5 0.2 0.0 0.1 .. 1.6 43.8 0.6 0.6 36 12.7 57.8 5.5 4.5 .. .. .. 0.1 .. 103 3.3 .. 342 17.2 .. 0.0 0 40 14.9 17 77 40.1 151 .. .. .. 16.6 11.0 157.4 4.7 7.1 30.4 .. .. 0.0 .. .. 5.4 21.3 18.4 19.9 .. .. 0.34 2.7 0.24 2.7 The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 23 Antigua and Barbuda Latin America & Caribbean Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 0.08 32 7,960 4.4 99 .. 0.09 30 12,130 5.2 99 .. .. Public No Public M C M M P P .. 128 .. .. .. .. Performance Access Telephone lines (per 100 people) 49.7 42.6 Mobile cellular subscriptions (per 100 people) 28.5 154.0 Fixed broadband Internet subscribers (per 100 people) .. 17.8 Personal computers (per 100 people) 10.2 20.7 Households with a television (%) 89 .. Usage International voice traffic total (minutes per person per month) .. .. Mobile telephone usage (minutes per user per month) .. .. Internet users (per 100 people) 6.5 74.2 Quality 85 100 Population covered by mobile cellular network (%) .. 95.5 Fixed broadband Internet subscribers (% of total subscribers) 356 13,699 International Internet bandwidth (bits per second per person) Affordability .. 14.7 Residential fixed line tariff ($ a month) .. 12.2 Mobile cellular prepaid tariff ($ a month) .. 47.8 Fixed broadband Internet access tariff ($ a month) Trade 40.6 9.7 ICT goods exports (% of total goods exports) 10.1 8.2 ICT goods imports (% of total goods imports) 4.4 3.4 ICT service exports (% of total service exports) Applications .. 0.12 E-gov’t Web measure index (0–1, 1=highest presence) 241.6 1,084.1 Secure Internet servers (per million people) 24 2011 1,002 75 7,502 4.4 92 82 3.3 576 18.0 22.1 100.6 19.4 11.2 93 .. 157 34.6 94 41.6 1,120 10.0 8.8 18.8 12.2 15.1 5.4 0.30 32.2 The Little Data Book on Information and Communication Technology Argentina Latin America & Caribbean Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 37 90 7,460 2.7 97 88 40 92 7,550 5.4 98 91 Yes Private Yes Private P P C C C C 3.3 700 20.1 3.1 1,929 .. 3.3 576 18.0 24.2 128.8 9.4 9.0 .. 22.1 100.6 19.4 11.2 93 .. 91 30.4 .. 157 34.6 94 85.2 2,320 94 41.6 1,120 3.9 13.7 31.2 10.0 8.8 18.8 0.4 11.2 12.2 12.2 15.1 5.4 0.41 25.9 0.30 32.2 Performance Access Telephone lines (per 100 people) 21.4 Mobile cellular subscriptions (per 100 people) 17.6 Fixed broadband Internet subscribers (per 100 people) 3.3 Personal computers (per 100 people) 6.9 Households with a television (%) .. Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) 89 Internet users (per 100 people) 7.0 Quality Population covered by mobile cellular network (%) 30 Fixed broadband Internet subscribers (% of total subscribers) 5.7 International Internet bandwidth (bits per second per person) 12 Affordability Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) .. Trade ICT goods exports (% of total goods exports) 0.7 ICT goods imports (% of total goods imports) 15.3 ICT service exports (% of total service exports) 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. Secure Internet servers (per million people) 6.4 The Little Data Book on Information and Communication Technology 2011 1,002 75 7,502 4.4 92 82 25 Armenia Europe & Central Asia Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 26 2011 2009 3 65 660 5.1 99 76 3 64 3,100 10.5 100 75 3,811 41 2,321 8.5 80 64 .. Mixed Yes Mixed M M C M P C 3.0 71 46.3 4.5 173 23.6 3.0 605 22.4 17.3 0.6 0.4 0.8 89 20.4 85.0 2.9 9.7 97 12.7 57.8 5.5 4.5 .. .. .. 1.3 .. 209 6.8 .. 342 17.2 38 0.0 3 88 1.1 22 77 40.1 151 .. .. .. 4.1 5.8 31.5 4.7 7.1 30.4 2.1 7.0 13.0 1.5 5.0 16.1 21.3 18.4 19.9 .. 0.3 0.17 17.5 0.24 2.7 The Little Data Book on Information and Communication Technology Aruba High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 0.09 47 .. 4.4 97 87 0.11 47 .. .. 98 84 .. .. No .. .. .. .. .. .. .. 4.8 130 .. .. 422 15.8 3.0 765 15.5 42.0 16.5 8.6 .. .. 36.0 120.2 17.4 9.7 97 45.1 111.2 24.3 65.4 98 .. .. 15.4 .. .. 22.5 .. 343 72.3 .. 0.0 970 99 100.0 11,778 99 89.2 19,521 .. .. .. .. .. .. 22.8 14.8 28.8 .. .. 1.1 0.6 5.6 1.1 12.2 13.3 8.1 .. 32.3 .. 344.6 0.46 905.1 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 The Little Data Book on Information and Communication Technology 2011 1,117 77 37,990 2.0 98 91 27 Australia High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 19 22 1,117 87 89 77 21,260 43,770 37,990 4.4 3.3 2.0 .. .. 98 115 114 91 Yes Mixed Yes Mixed C C C C C C 3.1 181 30.9 3.4 346 18.8 3.0 765 15.5 Performance Access 52.5 41.2 45.1 Telephone lines (per 100 people) 44.7 110.7 111.2 Mobile cellular subscriptions (per 100 people) 20.5 28.8 24.3 Fixed broadband Internet subscribers (per 100 people) 47.0 60.3 65.4 Personal computers (per 100 people) .. .. 98 Households with a television (%) Usage .. .. .. International voice traffic total (minutes per person per month) 98 111 343 Mobile telephone usage (minutes per user per month) 46.8 72.0 72.3 Internet users (per 100 people) Quality 96 99 99 Population covered by mobile cellular network (%) 2.9 85.7 89.2 Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) 128 5,457 19,521 Affordability .. 26.0 22.8 Residential fixed line tariff ($ a month) .. 34.9 14.8 Mobile cellular prepaid tariff ($ a month) .. 26.0 28.8 Fixed broadband Internet access tariff ($ a month) Trade 3.2 1.4 12.2 ICT goods exports (% of total goods exports) 16.3 11.4 13.3 ICT goods imports (% of total goods imports) 7.0 4.9 8.1 ICT service exports (% of total service exports) Applications .. 0.77 0.46 E-gov’t Web measure index (0–1, 1=highest presence) 176.3 1,760.9 905.1 Secure Internet servers (per million people) 28 2011 The Little Data Book on Information and Communication Technology Austria High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 8 8 1,117 66 67 77 25,840 46,450 37,990 3.0 2.0 2.0 .. .. 98 90 89 91 Yes Mixed Yes Mixed C P C C C C 2.4 545 18.8 1.7 843 14.4 3.0 765 15.5 Performance Access 49.9 38.9 45.1 Telephone lines (per 100 people) 76.4 140.8 111.2 Mobile cellular subscriptions (per 100 people) 13.1 25.6 24.3 Fixed broadband Internet subscribers (per 100 people) 36.2 60.7 65.4 Personal computers (per 100 people) 93 97 98 Households with a television (%) Usage .. .. .. International voice traffic, total (minutes per person per month) 123 194 343 Mobile telephone usage (minutes per user per month) 33.7 73.5 72.3 Internet users (per 100 people) Quality 98 99 99 Population covered by mobile cellular network (%) 87.7 89.2 Fixed broadband Internet subscribers (% of total subscribers) 18.1 International Internet bandwidth (bits per second per person) 1,034 20,323 19,521 Affordability .. 27.3 22.8 Residential fixed line tariff ($ a month) .. 6.8 14.8 Mobile cellular prepaid tariff ($ a month) .. 36.1 28.8 Fixed broadband Internet access tariff ($ a month) Trade 7.9 5.5 12.2 ICT goods exports (% of total goods exports) 10.9 7.0 13.3 ICT goods imports (% of total goods imports) 3.4 6.5 8.1 ICT service exports (% of total service exports) Applications .. 0.48 0.46 E-gov’t Web measure index (0–1, 1=highest presence) 83.2 856.9 905.1 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 29 Azerbaijan Europe & Central Asia Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 30 2011 2009 8 51 610 7.3 99 72 9 52 4,840 17.9 100 77 1,002 75 7,502 4.4 92 82 .. Public No Mixed M C .. P P C 1.6 123 27.9 2.4 484 17.6 3.3 576 18.0 10.0 5.2 0.0 0.7 .. 15.9 88.3 5.9 8.0 99 22.1 100.6 19.4 11.2 93 .. .. 0.1 6.4 97 42.0 .. 157 34.6 94 0.0 0 99 19.2 1,399 94 41.6 1,120 .. .. .. 2.5 4.4 48.8 10.0 8.8 18.8 0.3 10.6 .. 0.0 8.5 4.7 12.2 15.1 5.4 .. 0.1 0.32 5.2 0.30 32.2 The Little Data Book on Information and Communication Technology Bahamas, The High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 0.30 0.34 1,117 82 84 77 17,040 21,390 37,990 5.5 1.3 2.0 .. .. 98 67 74 91 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) Yes Public Yes Mixed M M M C M C .. 132 .. .. 396 .. 3.0 765 15.5 37.5 10.3 2.7 8.9 .. 37.7 105.0 11.3 12.3 .. 45.1 111.2 24.3 65.4 98 .. .. 4.3 .. .. 33.9 .. 343 72.3 95 34.0 146 100 99 81.9 89.2 1,814 19,521 .. .. .. .. .. .. 22.8 14.8 28.8 0.6 3.9 .. 0.6 3.0 0.0 12.2 13.3 8.1 .. 71.2 0.23 367.3 0.46 905.1 The Little Data Book on Information and Communication Technology 2011 31 Bahrain High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 0.65 0.79 1,117 88 89 77 10,740 25,420 37,990 4.3 6.6 2.0 87 91 98 83 85 91 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 32 2011 2009 No Mixed Yes Mixed M M M C P C 4.9 180 21.4 4.1 554 14.9 3.0 765 15.5 26.3 31.6 3.4 14.6 97 30.1 199.4 14.8 74.6 98 45.1 111.2 24.3 65.4 98 .. .. 6.2 .. .. 82.0 .. 343 72.3 100 0.0 293 100 99 96.1 89.2 2,521 19,521 .. .. .. 4.7 6.7 26.3 22.8 14.8 28.8 0.1 3.6 .. 0.1 2.3 .. 12.2 13.3 8.1 .. 16.5 0.73 152.4 0.46 905.1 The Little Data Book on Information and Communication Technology Bangladesh South Asia Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 141 24 350 5.2 47 .. 162 28 580 5.9 56 49 No Public Yes Public M C .. M C C 0.8 48 25.1 1.5 .. .. 2.9 301 .. 0.3 0.2 0.0 0.1 18 0.9 31.1 0.1 2.3 30 1.2 26.6 0.1 0.9 .. .. 313 0.1 .. 260 0.4 .. .. 2.7 40 0.0 0 90 0.0 4 53 5.4 7 .. .. .. 1.6 1.3 50.4 8.8 8.0 89.9 0.0 2.9 3.0 0.6 5.7 11.5 0.6 5.9 6.5 .. 0.0 0.36 0.3 0.09 0.6 The Little Data Book on Information and Communication Technology 2011 846 29 509 5.4 62 56 33 Barbados High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 34 2011 2009 0.25 36 9,670 3.7 .. .. 0.26 40 .. .. .. .. 1,117 77 37,990 2.0 98 91 No Private Yes Mixed M C .. P P P 6.6 172 15.8 5.8 365 12.8 3.0 765 15.5 49.2 11.3 .. 8.7 .. 53.0 131.7 23.8 15.8 .. 45.1 111.2 24.3 65.4 98 .. .. 4.0 .. .. 56.1 .. 343 72.3 95 .. .. 100 94.0 13,991 99 89.2 19,521 .. .. .. 19.7 10.8 34.5 22.8 14.8 28.8 9.1 8.7 4.4 6.1 7.4 2.7 12.2 13.3 8.1 .. 55.7 0.20 350.8 0.46 905.1 The Little Data Book on Information and Communication Technology Belarus Europe & Central Asia Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 10 70 1,380 6.7 100 87 10 74 5,560 8.4 100 90 .. Public No Public M C .. M C C 1.5 105 28.8 2.1 280 41.3 3.3 576 18.0 41.1 100.2 16.9 0.8 95 22.1 100.6 19.4 11.2 93 .. 320 45.9 .. 157 34.6 99 67.0 2,277 94 41.6 1,120 1.0 3.4 7.2 10.0 8.8 18.8 0.7 2.4 9.0 12.2 15.1 5.4 0.30 9.3 0.30 32.2 Performance Access Telephone lines (per 100 people) 27.5 Mobile cellular subscriptions (per 100 people) 0.5 Fixed broadband Internet subscribers (per 100 people) 0.0 Personal computers (per 100 people) .. Households with a television (%) 85 Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 1.9 Quality Population covered by mobile cellular network (%) 62 Fixed broadband Internet subscribers (% of total subscribers) 0.0 International Internet bandwidth (bits per second per person) 2 Affordability Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) .. Trade ICT goods exports (% of total goods exports) 1.9 ICT goods imports (% of total goods imports) 2.9 ICT service exports (% of total service exports) 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. Secure Internet servers (per million people) 0.4 The Little Data Book on Information and Communication Technology 2011 1,002 75 7,502 4.4 92 82 35 Belgium High income Highincome group 2009 Country data Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2000 2009 10 97 25,400 2.9 .. 108 11 97 45,270 1.7 .. 94 Yes Mixed Yes Mixed C P C C P C 1.9 374 33.7 2.8 732 13.3 3.0 765 15.5 39.4 115.1 29.7 37.7 99 45.1 111.2 24.3 65.4 98 .. 148 75.2 .. 343 72.3 100 97.8 24,945 99 89.2 19,521 33.6 20.8 29.0 22.8 14.8 28.8 2.8 4.3 9.8 12.2 13.3 8.1 0.63 490.4 0.46 905.1 Performance Access Telephone lines (per 100 people) 49.1 Mobile cellular subscriptions (per 100 people) 54.9 Fixed broadband Internet subscribers (per 100 people) 11.2 Personal computers (per 100 people) 22.4 Households with a television (%) .. Usage International voice traffic total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) 105 Internet users (per 100 people) 29.3 Quality 99 Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) 12.5 International Internet bandwidth (bits per second per person) 1,829 Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade 6.2 ICT goods exports (% of total goods exports) 7.6 ICT goods imports (% of total goods imports) 9.2 ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) 33.2 Secure Internet servers (per million people) 36 2011 1,117 77 37,990 2.0 98 91 The Little Data Book on Information and Communication Technology Belize Latin America & Caribbean Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 0.25 48 3,110 5.8 .. 69 0.33 52 3,740 4.2 .. 75 Yes Mixed Yes Mixed M .. M M C C 6.0 132 15.1 5.2 272 24.4 3.0 605 22.4 9.4 48.6 2.4 14.4 .. 12.7 57.8 5.5 4.5 .. .. .. 10.8 .. 342 17.2 .. 98.3 2,401 77 40.1 151 17.5 14.9 55.0 4.7 7.1 30.4 0.1 4.9 4.6 21.3 18.4 19.9 0.16 301.7 0.24 2.7 Performance Access Telephone lines (per 100 people) 14.3 Mobile cellular subscriptions (per 100 people) 6.7 Fixed broadband Internet subscribers (per 100 people) 1.7 Personal computers (per 100 people) 12.0 Households with a television (%) 70 Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 6.0 Quality .. Population covered by mobile cellular network (%) 0.0 Fixed broadband Internet subscribers (% of total subscribers) 12 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade 0.1 ICT goods exports (% of total goods exports) 4.5 ICT goods imports (% of total goods imports) 4.7 ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) 31.1 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 37 Benin Sub-Saharan Africa Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 38 2011 2009 7 38 360 5.3 35 44 9 42 750 4.0 42 58 846 29 509 5.4 62 56 No .. Yes Public M M .. M C .. 2.4 87 54.2 1.0 1,652 5.2 2.9 301 .. 0.8 0.8 0.0 0.2 16 1.4 56.3 0.2 0.7 25 1.2 26.6 0.1 0.9 .. .. .. 0.2 25.8 .. 2.2 .. .. 2.7 23 0.0 0 80 9.3 35 53 5.4 7 .. .. .. 10.0 14.8 117.7 8.8 8.0 89.9 0.0 3.3 3.1 0.1 3.5 0.7 0.6 5.9 6.5 .. 0.1 0.12 0.1 0.09 0.6 The Little Data Book on Information and Communication Technology Bermuda High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 0.06 100 .. 3.6 .. 87 0.06 100 .. 3.2 .. 73 .. .. No .. .. .. .. .. .. .. 2.5 151 33.0 3.8 178 11.3 3.0 765 15.5 90.2 20.9 .. 48.3 .. 89.6 132.0 59.4 22.5 96 45.1 111.2 24.3 65.4 98 .. .. 43.5 .. .. 83.9 .. 343 72.3 .. .. .. 98 62.4 8,699 99 89.2 19,521 .. .. .. .. .. .. 22.8 14.8 28.8 .. .. .. .. .. .. 12.2 13.3 8.1 .. .. 496.3 5,897.8 0.46 905.1 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 The Little Data Book on Information and Communication Technology 2011 1,117 77 37,990 2.0 98 91 39 Bhutan South Asia Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 40 2011 2009 0.56 25 730 6.2 .. 50 0.70 36 2,020 8.8 53 62 3,811 41 2,321 8.5 80 64 Yes Public Yes Public M .. .. M C C 2.3 41 26.2 2.2 449 81.1 3.0 605 22.4 2.5 0.0 0.1 0.9 .. 3.8 46.9 1.0 2.0 38 12.7 57.8 5.5 4.5 .. .. .. 0.4 .. .. 7.2 .. 342 17.2 .. 0.0 2 21 46.6 222 77 40.1 151 .. .. .. 3.0 2.0 10.0 4.7 7.1 30.4 .. 12.3 .. 2.6 6.0 .. 21.3 18.4 19.9 .. .. 0.19 4.2 0.24 2.7 The Little Data Book on Information and Communication Technology Bolivia Latin America & Caribbean Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 8 62 1,000 3.5 87 84 10 66 1,630 4.1 91 82 Yes Mixed Yes Private M P C M C C 4.7 451 43.4 6.8 376 3.8 3.0 605 22.4 8.2 72.5 3.6 2.4 69 12.7 57.8 5.5 4.5 .. .. .. 11.2 .. 342 17.2 46 80.4 225 77 40.1 151 23.5 7.3 35.2 4.7 7.1 30.4 0.0 4.6 12.6 21.3 18.4 19.9 0.30 7.9 0.24 2.7 Performance Access Telephone lines (per 100 people) 6.1 Mobile cellular subscriptions (per 100 people) 7.0 Fixed broadband Internet subscribers (per 100 people) 0.5 Personal computers (per 100 people) 1.7 Households with a television (%) 61 Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 1.4 Quality 43 Population covered by mobile cellular network (%) 0.0 Fixed broadband Internet subscribers (% of total subscribers) 2 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade 0.7 ICT goods exports (% of total goods exports) 7.6 ICT goods imports (% of total goods imports) 15.9 ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) 0.6 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 41 Bosnia and Herzegovina Europe & Central Asia Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 42 2011 2009 4 43 1,510 25.2 97 .. 4 48 4,700 5.0 98 74 1,002 75 7,502 4.4 92 82 Yes Public Yes Mixed M P C C C C 4.2 480 22.8 5.5 567 20.2 3.3 576 18.0 21.1 2.5 0.4 3.8 .. 26.5 86.5 10.6 6.4 97 22.1 100.6 19.4 11.2 93 .. .. 1.1 .. .. 37.7 .. 157 34.6 60 0.0 7 99 73.2 1,195 94 41.6 1,120 .. .. .. 8.8 9.4 18.5 10.0 8.8 18.8 .. .. .. 0.6 3.7 9.2 12.2 15.1 5.4 .. .. 0.28 16.0 0.30 32.2 The Little Data Book on Information and Communication Technology Botswana Sub-Saharan Africa Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 2 53 3,180 7.8 .. 72 2 60 6,260 4.4 84 72 Yes Public Yes Public M C C C C C 3.3 202 13.9 2.9 1,018 122.2 3.3 576 18.0 7.4 96.1 0.5 6.2 .. 22.1 100.6 19.4 11.2 93 .. .. 6.2 .. 157 34.6 99 89.0 220 94 41.6 1,120 18.0 8.1 62.2 10.0 8.8 18.8 0.4 5.5 3.3 12.2 15.1 5.4 0.20 8.6 0.30 32.2 Performance Access Telephone lines (per 100 people) 7.9 Mobile cellular subscriptions (per 100 people) 12.9 Fixed broadband Internet subscribers (per 100 people) 0.9 Personal computers (per 100 people) 3.5 Households with a television (%) 10 Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 2.9 Quality 90 Population covered by mobile cellular network (%) 0.0 Fixed broadband Internet subscribers (% of total subscribers) 3 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade 0.7 ICT goods exports (% of total goods exports) 6.0 ICT goods imports (% of total goods imports) 0.1 ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) .. Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,002 75 7,502 4.4 92 82 43 Brazil Latin America & Caribbean Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 44 2011 2009 174 81 3,870 1.7 86 90 194 86 8,070 3.6 90 85 1,002 75 7,502 4.4 92 82 Yes Private Yes Mixed P P C C C C 3.4 516 39.8 4.5 358 12.6 3.3 576 18.0 17.8 13.3 1.3 4.9 89 21.4 89.8 8.3 16.1 97 22.1 100.6 19.4 11.2 93 .. 249 2.9 .. 86 39.2 .. 157 34.6 .. 4.4 5 91 90.0 2,108 94 41.6 1,120 .. .. .. 13.4 34.6 28.0 10.0 8.8 18.8 4.6 16.4 0.7 1.8 11.4 2.0 12.2 15.1 5.4 .. 5.8 0.37 40.6 0.30 32.2 The Little Data Book on Information and Communication Technology Brunei Darussalam High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service 2009 0.33 71 14,670 1.0 93 75 0.40 75 27,050 2.1 95 78 No Public Yes Public P M .. P M P .. .. .. .. .. .. 3.0 765 15.5 20.2 106.7 25.1 8.9 .. 45.1 111.2 24.3 65.4 98 .. .. 79.8 .. 343 72.3 .. 20.0 1,581 99 89.2 19,521 .. .. .. 22.8 14.8 28.8 0.2 6.6 .. 12.2 13.3 8.1 0.28 63.9 0.46 905.1 Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access 24.1 Telephone lines (per 100 people) 28.5 Mobile cellular subscriptions (per 100 people) 6.7 Fixed broadband Internet subscribers (per 100 people) 6.9 Personal computers (per 100 people) .. Households with a television (%) Usage .. International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) 9.0 Internet users (per 100 people) Quality .. Population covered by mobile cellular network (%) 8.2 Fixed broadband Internet subscribers (% of total subscribers) 180 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade 0.2 ICT goods exports (% of total goods exports) 6.4 ICT goods imports (% of total goods imports) .. ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) 8.8 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,117 77 37,990 2.0 98 91 45 Bulgaria Europe & Central Asia Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 46 2011 2009 8 69 1,640 0.7 98 79 8 71 6,060 5.4 98 84 1,002 75 7,502 4.4 92 82 Yes Public Yes Private M C C P P C 3.0 140 14.0 5.1 565 22.5 3.3 576 18.0 35.8 9.2 0.1 4.5 .. 28.5 140.0 11.2 11.0 98 22.1 100.6 19.4 11.2 93 .. .. 5.3 8.7 103 44.8 .. 157 34.6 95 0.0 5 100 98.9 37,657 94 41.6 1,120 .. .. .. 13.8 17.6 14.8 10.0 8.8 18.8 1.0 5.2 2.3 3.6 6.4 5.6 12.2 15.1 5.4 .. 2.3 0.41 73.3 0.30 32.2 The Little Data Book on Information and Communication Technology Burkina Faso Sub-Saharan Africa Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 12 17 250 6.8 .. 22 16 20 510 5.4 29 33 Yes Public Yes Public M C C M P P 2.0 62 38.0 4.0 440 88.6 2.9 301 .. 0.5 0.2 0.0 0.1 6 1.1 20.9 0.1 0.6 18 1.2 26.6 0.1 0.9 .. .. .. 0.1 .. .. 1.1 .. .. 2.7 22 0.0 0 61 26.5 15 53 5.4 7 .. .. .. 11.5 14.4 91.3 8.8 8.0 89.9 0.9 4.2 7.2 0.0 2.0 11.6 0.6 5.9 6.5 .. .. 0.16 0.2 0.09 0.6 The Little Data Book on Information and Communication Technology 2011 846 29 509 5.4 62 56 47 Burundi Sub-Saharan Africa Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 48 2011 2009 6 8 120 -0.7 59 30 8 11 150 3.0 67 55 846 29 509 5.4 62 56 Yes Public Yes Public M C C C C C 1.9 65 .. 3.1 492 .. 2.9 301 .. 0.3 0.3 0.0 0.1 .. 0.4 10.1 0.1 0.9 .. 1.2 26.6 0.1 0.9 .. .. .. 0.1 .. .. 0.8 .. .. 2.7 .. .. 0 80 3.2 2 53 5.4 7 .. .. .. .. .. .. 8.8 8.0 89.9 .. .. 0.0 1.9 10.9 0.0 0.6 5.9 6.5 .. .. 0.04 0.2 0.09 0.6 The Little Data Book on Information and Communication Technology Cambodia East Asia & Pacific Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 13 17 280 7.3 67 50 15 22 650 9.0 78 57 .. Public Yes Mixed P P P P C C 0.6 241 .. 0.4 1,712 .. 2.9 301 .. 0.2 1.0 0.0 0.1 33 0.4 37.8 0.1 0.4 55 1.2 26.6 0.1 0.9 .. .. .. 0.0 .. 34 0.5 .. .. 2.7 80 0.0 0 87 92.2 19 53 5.4 7 .. .. .. 7.8 5.0 88.5 8.8 8.0 89.9 0.0 2.4 8.8 0.1 4.0 6.5 0.6 5.9 6.5 .. 0.2 0.14 1.6 0.09 0.6 The Little Data Book on Information and Communication Technology 2011 846 29 509 5.4 62 56 49 Cameroon Sub-Saharan Africa Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 50 2011 2009 16 50 620 4.8 68 45 20 58 1,190 3.3 71 57 3,811 41 2,321 8.5 80 64 Yes Public Yes Public M P C M C C 1.4 90 62.8 3.1 1,050 37.4 3.0 605 22.4 0.6 0.7 0.0 0.3 18 1.7 37.9 0.1 1.1 32 12.7 57.8 5.5 4.5 .. .. .. 0.3 .. .. 3.8 .. 342 17.2 37 0.0 0 58 3.6 23 77 40.1 151 .. .. .. 14.1 14.0 88.6 4.7 7.1 30.4 0.0 3.0 1.4 0.0 3.2 6.6 21.3 18.4 19.9 .. .. 0.15 0.6 0.24 2.7 The Little Data Book on Information and Communication Technology Canada High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 31 80 22,130 4.3 .. 95 34 81 41,980 2.1 .. 93 Yes Private Yes Private C P C C C C 2.8 331 24.0 2.5 424 29.8 3.0 765 15.5 67.7 28.4 14.1 41.9 99 54.1 68.4 32.2 94.3 99 45.1 111.2 24.3 65.4 98 .. 215 42.2 .. 401 77.7 .. 343 72.3 90 32.6 1,133 98 91.9 16,193 99 89.2 19,521 .. .. .. 18.3 17.7 24.8 22.8 14.8 28.8 8.2 15.0 9.5 4.4 9.6 11.2 12.2 13.3 8.1 .. 0.88 162.6 1,236.6 0.46 905.1 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,117 77 37,990 2.0 98 91 51 Cape Verde Sub-Saharan Africa Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 52 2011 2009 0.44 53 1,310 6.6 .. 73 0.51 60 3,010 6.4 85 69 3,811 41 2,321 8.5 80 64 Yes Mixed Yes Mixed M C C M P P 7.0 154 35.3 4.0 665 19.1 3.0 605 22.4 12.4 4.5 0.6 5.7 40 14.3 77.5 1.8 14.0 67 12.7 57.8 5.5 4.5 .. .. .. 1.8 16.2 45 29.7 .. 342 17.2 90 0.0 2 96 80.1 311 77 40.1 151 .. .. .. 5.0 15.6 34.9 4.7 7.1 30.4 2.4 7.1 9.8 1.2 4.2 5.7 21.3 18.4 19.9 .. .. 0.27 13.7 0.24 2.7 The Little Data Book on Information and Communication Technology Cayman Islands High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 0.04 100 .. .. .. 81 0.05 100 .. .. 99 78 .. .. No .. .. .. .. .. .. .. .. 170 .. .. .. .. Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 Performance Access Telephone lines (per 100 people) 87.1 69.1 Mobile cellular subscriptions (per 100 people) 26.6 84.0 Fixed broadband Internet subscribers (per 100 people) .. .. Personal computers (per 100 people) .. .. Households with a television (%) .. 73 Usage International voice traffic, total (minutes per person per month) .. .. Mobile telephone usage (minutes per user per month) .. .. Internet users (per 100 people) .. 43.7 Quality .. 100 Population covered by mobile cellular network (%) .. .. Fixed broadband Internet subscribers (% of total subscribers) .. .. International Internet bandwidth (bits per second per person) Affordability .. .. Residential fixed line tariff ($ a month) .. .. Mobile cellular prepaid tariff ($ a month) .. .. Fixed broadband Internet access tariff ($ a month) Trade .. .. ICT goods exports (% of total goods exports) .. .. ICT goods imports (% of total goods imports) .. .. ICT service exports (% of total service exports) Applications .. .. E-gov’t Web measure index (0–1, 1=highest presence) 266.0 1,920.4 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,117 77 37,990 2.0 98 91 3.0 765 15.5 45.1 111.2 24.3 65.4 98 .. 343 72.3 99 89.2 19,521 22.8 14.8 28.8 12.2 13.3 8.1 0.46 905.1 53 Central African Republic Sub-Saharan Africa Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 54 2011 2009 4 38 270 3.0 49 35 4 39 450 0.8 55 30 846 29 509 5.4 62 56 Yes Mixed Yes Mixed M C .. M C .. 1.1 35 1.0 1.1 293 .. 2.9 301 .. 0.3 0.1 0.0 0.2 .. 0.3 3.8 0.1 0.3 .. 1.2 26.6 0.1 0.9 .. .. .. 0.1 .. .. 0.5 .. .. 2.7 18 0.0 0 19 0.0 0 53 5.4 7 .. 10.1 .. 12.9 .. 1,329.5 8.8 8.0 89.9 0.1 2.1 .. 0.1 2.7 .. 0.6 5.9 6.5 .. .. 0.00 0.2 0.09 0.6 The Little Data Book on Information and Communication Technology Chad Sub-Saharan Africa Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 8 23 180 3.1 26 31 11 27 600 10.2 34 38 Yes Public Yes Public M P M M .. C 1.4 31 .. .. 127 .. 2.9 301 .. 0.1 0.1 0.0 0.1 .. 0.1 24.0 0.0 0.2 3 1.2 26.6 0.1 0.9 .. .. .. 0.0 .. .. 1.7 .. .. 2.7 8 0.0 0 24 0.0 1 53 5.4 7 .. .. .. .. .. .. 8.8 8.0 89.9 .. .. .. .. .. .. 0.6 5.9 6.5 .. .. 0.02 .. 0.09 0.6 The Little Data Book on Information and Communication Technology 2011 846 29 509 5.4 62 56 55 Channel Islands High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 56 2011 2009 0.15 31 43,020 .. .. .. 0.15 31 68,610 0.5 .. .. 1,117 77 37,990 2.0 98 91 .. .. No .. .. .. .. .. .. .. .. .. .. .. .. .. 3.0 765 15.5 .. .. .. .. .. .. .. .. .. .. 45.1 111.2 24.3 65.4 98 .. .. .. .. .. .. .. 343 72.3 .. .. .. .. .. .. 99 89.2 19,521 .. .. .. .. .. .. 22.8 14.8 28.8 .. .. .. .. .. .. 12.2 13.3 8.1 .. .. .. .. 0.46 905.1 The Little Data Book on Information and Communication Technology Chile Latin America & Caribbean Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 15 86 4,840 3.8 96 78 17 89 9,470 4.1 99 84 .. Private Yes Private C C .. C C C 3.4 315 44.0 .. 592 .. 3.3 576 18.0 21.4 22.1 3.8 9.2 87 21.1 96.9 9.8 14.1 100 22.1 100.6 19.4 11.2 93 .. 220 16.6 3.6 148 34.0 .. 157 34.6 100 1.3 12 100 99.7 4,076 94 41.6 1,120 .. .. .. 23.6 10.2 48.1 10.0 8.8 18.8 0.2 11.0 5.9 0.2 6.8 2.8 12.2 15.1 5.4 .. 9.0 0.61 52.8 0.30 32.2 The Little Data Book on Information and Communication Technology 2011 1,002 75 7,502 4.4 92 82 57 China East Asia & Pacific Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 58 2011 2009 1,263 36 930 8.5 91 65 1,331 44 3,650 10.9 94 67 3,811 41 2,321 8.5 80 64 .. Public No Mixed P P C P P C 3.2 222 69.8 2.5 1,310 32.0 3.0 605 22.4 11.5 6.8 0.7 1.6 .. 23.6 56.1 11.4 5.7 .. 12.7 57.8 5.5 4.5 .. .. 247 1.8 .. 425 28.8 .. 342 17.2 .. 0.3 2 97 44.2 651 77 40.1 151 .. .. .. 2.3 3.7 17.6 4.7 7.1 30.4 18.9 22.5 5.6 29.5 24.0 6.0 21.3 18.4 19.9 .. 0.1 0.37 1.9 0.24 2.7 The Little Data Book on Information and Communication Technology Colombia Latin America & Caribbean Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 40 72 2,350 0.8 .. 73 46 75 4,990 4.5 93 83 Yes Public Yes Mixed C P C C P C 2.7 242 54.6 3.7 .. .. 3.3 576 18.0 16.4 92.3 5.0 11.2 88 22.1 100.6 19.4 11.2 93 .. 148 45.5 .. 157 34.6 83 93.5 2,940 94 41.6 1,120 5.7 9.5 34.8 10.0 8.8 18.8 0.3 9.9 7.4 12.2 15.1 5.4 0.71 14.3 0.30 32.2 Performance Access Telephone lines (per 100 people) 18.1 Mobile cellular subscriptions (per 100 people) 5.7 Fixed broadband Internet subscribers (per 100 people) 0.6 Personal computers (per 100 people) 3.8 Households with a television (%) 83 Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) 115 Internet users (per 100 people) 2.2 Quality .. Population covered by mobile cellular network (%) 3.7 Fixed broadband Internet subscribers (% of total subscribers) 16 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade 0.2 ICT goods exports (% of total goods exports) 10.3 ICT goods imports (% of total goods imports) 9.1 ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) 1.8 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,002 75 7,502 4.4 92 82 59 Comoros Sub-Saharan Africa Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 60 2011 2009 0.54 28 400 1.7 68 52 0.66 28 810 1.9 74 61 846 29 509 5.4 62 56 .. Public Yes Mixed M .. M M M M 3.2 55 69.5 9.0 161 .. 2.9 301 .. 1.3 0.0 0.1 0.6 .. 3.9 15.2 0.2 0.9 .. 1.2 26.6 0.1 0.9 .. .. .. 0.3 .. .. 3.7 .. .. 2.7 .. 0.0 0 40 0.0 11 53 5.4 7 .. .. .. 11.1 13.9 428.4 8.8 8.0 89.9 .. .. .. .. .. .. 0.6 5.9 6.5 .. .. 0.03 1.5 0.09 0.6 The Little Data Book on Information and Communication Technology Congo, Dem. Rep. Sub-Saharan Africa Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service 51 30 80 -3.8 67 27 66 35 160 5.2 67 51 No Public Yes Mixed C C C C C C .. .. .. 7.4 3,628 82.5 2.9 301 .. 0.0 0.0 0.0 0.0 .. 0.1 15.4 0.1 0.0 14 1.2 26.6 0.1 0.9 .. .. .. 0.0 0.5 .. 0.6 .. .. 2.7 .. 0.0 0 50 2.2 1 53 5.4 7 .. .. .. .. .. .. 8.8 8.0 89.9 .. .. .. .. .. .. 0.6 5.9 6.5 .. .. 0.09 0.1 0.09 0.6 Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 The Little Data Book on Information and Communication Technology 2011 846 29 509 5.4 62 56 61 Congo, Rep. Sub-Saharan Africa Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 62 2011 2009 3 58 580 1.9 .. 48 4 62 2,080 4.0 .. 66 3,811 41 2,321 8.5 80 64 .. Public Yes Public C C .. C C .. .. .. .. 2.7 .. .. 3.0 605 22.4 0.7 2.3 0.0 0.4 .. 0.7 58.9 0.0 0.6 25 12.7 57.8 5.5 4.5 .. .. .. 0.0 .. 160 6.7 .. 342 17.2 17 0.0 0 53 0.0 0 77 40.1 151 .. .. .. .. .. .. 4.7 7.1 30.4 .. .. .. .. .. .. 21.3 18.4 19.9 .. .. 0.08 1.3 0.24 2.7 The Little Data Book on Information and Communication Technology Costa Rica Latin America & Caribbean Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 4 59 3,700 5.7 95 66 5 64 6,260 5.1 96 73 Yes Public Yes Public M M M P M P 1.7 231 44.4 1.8 497 56.1 3.3 576 18.0 22.9 5.4 0.9 15.3 83 32.6 42.6 6.0 23.1 96 22.1 100.6 19.4 11.2 93 .. .. 5.8 11.0 .. 34.5 .. 157 34.6 .. 0.0 10 69 100.0 4,333 94 41.6 1,120 .. .. .. 4.1 2.3 6.3 10.0 8.8 18.8 31.7 18.4 7.9 18.7 17.9 21.9 12.2 15.1 5.4 .. 13.9 0.30 108.2 0.30 32.2 The Little Data Book on Information and Communication Technology 2011 1,002 75 7,502 4.4 92 82 63 Côte d’Ivoire Sub-Saharan Africa Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 64 2011 2009 17 44 620 3.4 49 38 21 49 1,070 0.8 55 40 3,811 41 2,321 8.5 80 64 Yes Mixed Yes Mixed M P C P P C 3.5 189 23.7 5.5 3,274 40.0 3.0 605 22.4 1.5 2.7 0.1 0.5 29 1.3 63.3 0.1 1.7 38 12.7 57.8 5.5 4.5 .. .. .. 0.2 .. .. 4.6 .. 342 17.2 23 0.0 0 59 6.9 40 77 40.1 151 .. .. .. 21.7 11.5 44.3 4.7 7.1 30.4 0.1 3.3 8.2 0.4 4.5 0.0 21.3 18.4 19.9 .. .. 0.32 1.0 0.24 2.7 The Little Data Book on Information and Communication Technology Croatia High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 4 56 5,200 3.1 98 70 4 58 13,770 3.9 99 79 Yes Mixed Yes Mixed M C C C C C 3.4 178 14.7 4.6 892 15.5 3.0 765 15.5 38.9 23.3 4.2 11.3 90 41.9 136.2 33.8 18.0 97 45.1 111.2 24.3 65.4 98 .. .. 6.8 25.2 96 50.4 .. 343 72.3 98 0.0 41 100 45.7 15,892 99 89.2 19,521 .. .. .. 19.2 18.4 20.7 22.8 14.8 28.8 3.6 6.1 3.3 5.1 6.3 3.6 12.2 13.3 8.1 .. 13.7 0.42 168.4 0.46 905.1 The Little Data Book on Information and Communication Technology 2011 1,117 77 37,990 2.0 98 91 65 Cuba Latin America & Caribbean Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 66 2011 2009 11 76 2,630 4.0 100 76 11 76 5,550 6.7 100 104 1,002 75 7,502 4.4 92 82 .. Mixed No Mixed M P C M M P 2.4 30 16.0 2.9 58 7.5 3.3 576 18.0 4.4 0.1 .. 1.2 .. 10.4 4.0 0.3 5.6 88 22.1 100.6 19.4 11.2 93 .. .. 0.5 .. .. 14.3 .. 157 34.6 41 .. 2 77 5.8 27 94 41.6 1,120 .. 13.2 .. 22.7 .. 1,630.0 10.0 8.8 18.8 0.2 5.3 .. 1.9 2.9 .. 12.2 15.1 5.4 .. 0.2 0.24 0.1 0.30 32.2 The Little Data Book on Information and Communication Technology Cyprus High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 0.79 69 13,440 3.9 97 73 0.87 70 30,480 3.3 98 79 No Public Yes Public M M C C P C 3.2 274 36.6 3.4 473 18.9 3.0 765 15.5 55.9 27.8 6.6 19.1 .. 47.6 112.2 21.9 38.3 100 45.1 111.2 24.3 65.4 98 .. .. 15.3 99.9 .. 49.8 .. 343 72.3 99 3.8 51 100 92.2 1,605 99 89.2 19,521 .. .. .. 25.2 5.2 22.7 22.8 14.8 28.8 1.7 7.2 2.1 9.2 5.6 2.9 12.2 13.3 8.1 .. 0.37 37.6 1,051.5 0.46 905.1 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,117 77 37,990 2.0 98 91 67 Czech Republic High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 68 2011 2009 10 74 5,800 1.0 .. 74 10 74 17,310 4.1 .. 85 1,117 77 37,990 2.0 98 91 Yes Mixed Yes Private M P C C P C 4.5 349 47.1 3.8 812 10.5 3.0 765 15.5 37.7 42.3 4.1 12.2 .. 19.9 135.9 19.3 27.4 .. 45.1 111.2 24.3 65.4 98 .. 145 9.7 16.4 126 63.7 .. 343 72.3 99 0.6 602 100 100.0 7,075 99 89.2 19,521 .. .. .. 29.3 17.7 43.3 22.8 14.8 28.8 7.3 12.1 3.2 15.6 16.7 8.9 12.2 13.3 8.1 .. 26.7 0.45 317.9 0.46 905.1 The Little Data Book on Information and Communication Technology Denmark High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 5 85 31,850 2.8 .. 96 6 87 59,060 1.2 .. 102 Yes Private Yes Private C P C C P C 2.6 337 27.0 2.4 543 23.4 3.0 765 15.5 71.9 63.0 31.6 50.6 96 37.3 133.9 39.1 54.9 98 45.1 111.2 24.3 65.4 98 .. 122 39.2 29.8 185 85.9 .. 343 72.3 .. 4.0 1,409 .. 95.8 34,506 99 89.2 19,521 .. .. .. 24.5 6.5 29.1 22.8 14.8 28.8 8.5 13.3 .. 4.8 8.9 .. 12.2 13.3 8.1 .. 0.67 73.9 1,866.3 0.46 905.1 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,117 77 37,990 2.0 98 91 69 Djibouti Middle East & North Africa Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 70 2011 2009 0.73 83 760 -0.2 .. 18 0.86 88 1,280 4.0 .. 27 3,811 41 2,321 8.5 80 64 .. Public No Public M .. M M .. M 3.7 19 10.1 5.3 169 13.8 3.0 605 22.4 1.3 0.0 0.2 0.9 .. 1.9 14.9 1.1 4.3 46 12.7 57.8 5.5 4.5 .. .. .. 0.2 .. .. 3.0 .. 342 17.2 30 0.0 0 85 58.1 897 77 40.1 151 .. .. .. 8.1 6.6 55.9 4.7 7.1 30.4 .. .. 2.1 0.3 10.9 2.3 21.3 18.4 19.9 .. .. 0.05 5.7 0.24 2.7 The Little Data Book on Information and Communication Technology Dominica Latin America & Caribbean Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 0.07 71 3,200 2.2 .. 75 0.07 74 4,900 2.9 .. 77 .. Mixed Yes Mixed M M .. C C C 5.0 132 .. 10.4 .. .. 3.3 576 18.0 23.8 144.0 8.4 18.2 .. 22.1 100.6 19.4 11.2 93 .. .. 38.0 .. 157 34.6 .. 54.0 420 94 41.6 1,120 10.9 12.8 47.8 10.0 8.8 18.8 0.7 4.4 10.8 12.2 15.1 5.4 0.05 297.3 0.30 32.2 Performance Access 31.8 Telephone lines (per 100 people) 1.7 Mobile cellular subscriptions (per 100 people) 3.9 Fixed broadband Internet subscribers (per 100 people) 7.7 Personal computers (per 100 people) 65 Households with a television (%) Usage .. International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) 8.4 Internet users (per 100 people) Quality .. Population covered by mobile cellular network (%) 2.9 Fixed broadband Internet subscribers (% of total subscribers) 70 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade 0.6 ICT goods exports (% of total goods exports) 7.4 ICT goods imports (% of total goods imports) 21.0 ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) 84.4 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,002 75 7,502 4.4 92 82 71 Dominican Republic Latin America & Caribbean Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 72 2011 2009 9 62 2,550 7.0 87 69 10 70 4,550 5.5 88 71 1,002 75 7,502 4.4 92 82 Yes Private Yes Private C C C C C C .. 99 .. 0.4 .. 192.0 3.3 576 18.0 10.1 8.0 0.6 1.9 77 9.6 85.5 4.3 2.1 77 22.1 100.6 19.4 11.2 93 .. .. 3.7 .. 116 26.8 .. 157 34.6 .. 0.0 6 90 92.4 1,387 94 41.6 1,120 .. .. .. 12.3 8.5 26.3 10.0 8.8 18.8 0.4 6.6 3.2 3.6 5.4 4.1 12.2 15.1 5.4 .. 0.9 0.37 14.8 0.30 32.2 The Little Data Book on Information and Communication Technology Ecuador Latin America & Caribbean Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 12 60 1,340 0.7 91 .. 14 66 3,970 5.0 84 79 Yes Public Yes Public M P P C C C 2.8 244 9.8 4.1 513 .. 3.0 605 22.4 9.9 3.9 0.5 2.2 .. 14.7 100.1 4.1 13.0 83 12.7 57.8 5.5 4.5 .. .. 65 1.5 .. 89 15.1 .. 342 17.2 80 3.1 2 84 42.9 484 77 40.1 151 .. .. .. 1.3 9.4 39.9 4.7 7.1 30.4 0.0 6.4 7.2 0.2 7.5 4.9 21.3 18.4 19.9 .. 0.9 0.32 15.3 0.24 2.7 The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 73 Egypt, Arab Rep. Middle East & North Africa Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 74 2011 2009 70 43 1,390 5.2 .. 74 83 43 2,070 4.9 66 70 3,811 41 2,321 8.5 80 64 Yes Public Yes Mixed M C C M C C 2.8 125 18.8 3.7 855 48.1 3.0 605 22.4 7.8 1.9 0.1 1.1 .. 12.4 66.7 3.4 3.9 97 12.7 57.8 5.5 4.5 .. .. .. 0.6 3.6 159 20.0 .. 342 17.2 .. .. 0 95 38.4 1,172 77 40.1 151 .. .. .. 3.0 4.1 8.2 4.7 7.1 30.4 .. .. 3.4 1.8 4.4 4.7 21.3 18.4 19.9 .. 0.2 0.53 2.2 0.24 2.7 The Little Data Book on Information and Communication Technology El Salvador Latin America & Caribbean Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 6 58 2,110 3.3 .. 69 6 61 3,370 2.6 84 73 Yes Mixed Yes Mixed C C C C C C 4.3 323 155.8 4.8 2,275 18.8 3.0 605 22.4 17.8 122.8 2.4 5.8 83 12.7 57.8 5.5 4.5 .. 42.5 .. 14.4 .. 342 17.2 95 99.3 243 77 40.1 151 11.5 7.1 20.3 4.7 7.1 30.4 2.9 5.5 16.9 21.3 18.4 19.9 0.43 13.4 0.24 2.7 Performance Access Telephone lines (per 100 people) 10.5 Mobile cellular subscriptions (per 100 people) 12.5 Fixed broadband Internet subscribers (per 100 people) 0.9 Personal computers (per 100 people) 2.0 Households with a television (%) 74 Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 1.2 Quality Population covered by mobile cellular network (%) 85 Fixed broadband Internet subscribers (% of total subscribers) 0.0 International Internet bandwidth (bits per second per person) 7 Affordability Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) .. Trade ICT goods exports (% of total goods exports) 0.1 ICT goods imports (% of total goods imports) 3.4 ICT service exports (% of total service exports) 12.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. Secure Internet servers (per million people) 1.2 The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 75 Equatorial Guinea High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 76 2011 2009 0.53 39 1,250 36.0 87 55 0.68 40 12,420 16.8 93 .. 1,117 77 37,990 2.0 98 91 .. Mixed Yes Mixed M .. M C C C 1.2 65 .. .. .. .. 3.0 765 15.5 1.2 0.9 0.1 0.4 .. 1.5 65.8 0.2 1.5 .. 45.1 111.2 24.3 65.4 98 .. .. 0.1 .. .. 2.1 .. 343 72.3 .. 0.0 0 .. 15.0 28 99 89.2 19,521 .. .. .. .. .. .. 22.8 14.8 28.8 .. .. .. .. .. .. 12.2 13.3 8.1 .. .. 0.03 2.9 0.46 905.1 The Little Data Book on Information and Communication Technology Eritrea Sub-Saharan Africa Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 4 18 170 1.5 53 29 5 21 320 0.2 67 31 Yes Public Yes Public M C C M P P 2.8 67 127.5 3.0 117 70.0 2.9 301 .. 1.0 2.8 0.1 1.0 .. 1.2 26.6 0.1 0.9 .. 2.4 .. 4.9 .. .. 2.7 80 0.0 6 53 5.4 7 .. .. .. 8.8 8.0 89.9 0.2 5.2 .. 0.6 5.9 6.5 0.02 .. 0.09 0.6 Performance Access Telephone lines (per 100 people) 0.8 Mobile cellular subscriptions (per 100 people) 0.0 Fixed broadband Internet subscribers (per 100 people) 0.0 Personal computers (per 100 people) 0.2 Households with a television (%) 13 Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 0.1 Quality 0 Population covered by mobile cellular network (%) 0.0 Fixed broadband Internet subscribers (% of total subscribers) 0 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade .. ICT goods exports (% of total goods exports) .. ICT goods imports (% of total goods imports) 13.5 ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) .. Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 846 29 509 5.4 62 56 77 Estonia High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 78 2011 2009 1 69 4,220 5.8 100 88 1 69 14,060 5.9 100 90 1,117 77 37,990 2.0 98 91 Yes Mixed Yes Mixed M C C C C C 5.1 354 17.6 4.5 742 13.3 3.0 765 15.5 38.2 40.7 6.0 16.1 94 36.8 203.0 25.6 25.5 98 45.1 111.2 24.3 65.4 98 .. .. 28.6 .. .. 72.3 .. 343 72.3 99 18.0 137 100 98.7 12,680 99 89.2 19,521 .. .. .. 13.2 12.3 27.8 22.8 14.8 28.8 26.1 20.4 2.8 5.8 6.5 8.6 12.2 13.3 8.1 .. 58.6 0.50 434.3 0.46 905.1 The Little Data Book on Information and Communication Technology Ethiopia Sub-Saharan Africa Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 66 15 130 3.5 .. 29 83 17 330 8.5 30 53 Yes Public Yes Public M M M M M M 1.1 35 42.6 1.3 233 21.4 2.9 301 .. 0.4 0.0 0.0 0.1 .. 1.1 4.9 0.1 0.7 5 1.2 26.6 0.1 0.9 .. .. .. 0.0 0.4 .. 0.5 .. .. 2.7 .. 0.0 0 10 4.9 3 53 5.4 7 .. .. .. 0.9 2.4 486.5 8.8 8.0 89.9 0.0 5.0 3.6 0.7 9.5 5.3 0.6 5.9 6.5 .. 0.0 0.20 0.1 0.09 0.6 The Little Data Book on Information and Communication Technology 2011 846 29 509 5.4 62 56 79 Faeroe Islands High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 80 2011 2009 0.05 36 .. .. .. .. 0.05 42 .. .. .. .. 1,117 77 37,990 2.0 98 91 .. .. No .. .. .. .. .. .. .. 2.8 178 16.9 3.6 264 3.7 3.0 765 15.5 54.5 37.1 14.0 .. .. 43.0 117.2 33.0 .. .. 45.1 111.2 24.3 65.4 98 .. .. 32.8 .. .. 77.1 .. 343 72.3 98 0.7 .. 100 105.9 3,316 99 89.2 19,521 .. .. .. .. .. .. 22.8 14.8 28.8 .. 5.2 1.8 0.0 5.0 2.8 12.2 13.3 8.1 .. 21.5 .. 922.6 0.46 905.1 The Little Data Book on Information and Communication Technology Fiji East Asia & Pacific Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 0.80 48 2,260 2.2 .. 73 0.85 53 3,840 1.4 .. 69 .. Public No Mixed M M .. M M .. 5.2 104 17.5 4.8 .. 13.6 3.3 576 18.0 16.1 75.4 1.6 6.0 .. 22.1 100.6 19.4 11.2 93 .. .. 13.4 .. 157 34.6 65 83.3 150 94 41.6 1,120 7.7 10.8 20.3 10.0 8.8 18.8 0.9 5.2 2.0 12.2 15.1 5.4 0.18 30.4 0.30 32.2 Performance 10.8 Access 6.9 Telephone lines (per 100 people) 0.4 Mobile cellular subscriptions (per 100 people) 4.5 Fixed broadband Internet subscribers (per 100 people) .. Personal computers (per 100 people) Households with a television (%) .. Usage .. International voice traffic, total (minutes per person per month) 1.5 Mobile telephone usage (minutes per user per month) Internet users (per 100 people) 40 Quality 0.0 Population covered by mobile cellular network (%) 5 Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) .. Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) 0.1 Trade 6.2 ICT goods exports (% of total goods exports) 5.7 ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) .. Applications 5.0 E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,002 75 7,502 4.4 92 82 81 Finland High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 82 2011 2009 5 61 25,430 4.9 .. 104 5 64 45,940 2.5 .. 101 1,117 77 37,990 2.0 98 91 Yes Mixed Yes Private C C C C C C 3.3 272 20.3 2.3 708 10.2 3.0 765 15.5 55.0 72.0 11.9 39.6 95 26.8 144.2 26.8 50.0 93 45.1 111.2 24.3 65.4 98 .. 127 37.2 .. 220 83.9 .. 343 72.3 99 5.7 347 100 57.1 17,221 99 89.2 19,521 .. .. .. 18.5 13.4 39.0 22.8 14.8 28.8 25.4 18.6 5.4 12.6 11.3 25.4 12.2 13.3 8.1 .. 0.48 96.0 1,245.7 0.46 905.1 The Little Data Book on Information and Communication Technology France High income Highincome group 2009 Country data 2000 Economic and social context Population (millions)a Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–08 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 59 76 24,450 2.9 .. 92 63 78 42,620 1.5 .. 95 Yes Mixed Yes Mixed C P C C C C 2.1 408 26.5 2.0 695 14.0 3.0 765 15.5 56.7 95.1 32.5 65.2 97 45.1 111.2 24.3 65.4 98 25.0 218 71.3 .. 343 72.3 99 95.4 29,356 99 89.2 19,521 29.3 35.2 36.1 22.8 14.8 28.8 5.6 7.8 4.3 12.2 13.3 8.1 0.68 306.2 0.46 905.1 Performance Access Telephone lines (per 100 people) 57.7 Mobile cellular subscriptions (per 100 people) 49.3 Fixed broadband Internet subscribers (per 100 people) 9.2 Personal computers (per 100 people) 30.4 Households with a television (%) .. Usage International voice traffic (minutes per person per month) .. Mobile telephone usage (minutes per user per month) 140 Internet users (per 100 people) 14.4 Quality Population covered by mobile cellular network (%) 99 Fixed broadband Internet subscribers (% of total subscribers) 3.6 International Internet bandwidth (bits per second per person) 1,148 Affordability Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) .. Trade ICT goods exports (% of total goods exports) 12.1 ICT goods imports (% of total goods imports) 13.0 ICT service exports (% of total service exports) 2.6 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. Secure Internet servers (per million people) 27.7 1,117 77 37,990 2.0 98 91 a. Excludes the French overseas deparments of French Guiana, Guadeloupe, Martinique, and Réunion. The Little Data Book on Information and Communication Technology 2011 83 French Polynesia High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 84 2011 2009 0.24 52 16,080 3.5 .. .. 0.27 52 .. .. .. .. 1,117 77 37,990 2.0 98 91 .. .. No .. .. .. .. .. .. .. 3.6 105 .. .. .. .. 3.0 765 15.5 22.8 16.9 3.0 6.4 .. 20.2 77.4 11.3 11.0 .. 45.1 111.2 24.3 65.4 98 .. .. 6.4 .. .. 44.6 .. 343 72.3 70 0.0 32 97 98.5 2,877 99 89.2 19,521 .. .. .. .. .. .. 22.8 14.8 28.8 1.1 7.3 0.3 1.6 6.8 6.2 12.2 13.3 8.1 .. 16.7 .. 84.4 0.46 905.1 The Little Data Book on Information and Communication Technology Gabon Sub-Saharan Africa Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 1 80 3,080 0.3 .. 74 1 86 7,370 2.1 88 .. No Public Yes Public M P C C C C 2.1 150 41.8 2.0 244 12.4 3.3 576 18.0 3.2 9.7 0.4 1.0 50 1.8 93.1 0.8 3.4 .. 22.1 100.6 19.4 11.2 93 .. .. 1.2 .. .. 6.7 .. 157 34.6 13 0.0 0 79 18.3 141 94 41.6 1,120 .. .. .. .. .. .. 10.0 8.8 18.8 0.1 7.9 0.6 0.1 6.6 .. 12.2 15.1 5.4 .. 0.8 0.08 8.0 0.30 32.2 The Little Data Book on Information and Communication Technology 2011 1,002 75 7,502 4.4 92 82 85 Gambia, The Sub-Saharan Africa Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 86 2011 2009 1 49 330 4.6 37 51 2 57 440 5.2 46 55 846 29 509 5.4 62 56 No Public Yes Mixed M M C M C C 6.4 41 23.5 .. 466 .. 2.9 301 .. 2.6 0.4 0.3 1.2 .. 2.9 84.0 0.2 3.5 .. 1.2 26.6 0.1 0.9 .. .. .. 0.9 .. .. 7.6 .. .. 2.7 20 0.0 0 85 7.6 38 53 5.4 7 .. .. .. 2.4 6.3 307.3 8.8 8.0 89.9 0.5 3.3 .. 0.4 4.0 17.8 0.6 5.9 6.5 .. .. 0.08 2.9 0.09 0.6 The Little Data Book on Information and Communication Technology Georgia Europe & Central Asia Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 5 53 730 5.6 100 74 4 53 2,530 7.4 100 75 Yes .. Yes Private P C C C C C 3.5 69 65.4 6.9 355 30.9 3.0 605 22.4 14.6 66.6 21.0 5.5 89 12.7 57.8 5.5 4.5 .. 22.3 91 30.5 .. 342 17.2 98 10.6 752 77 40.1 151 3.5 7.6 42.2 4.7 7.1 30.4 0.4 7.8 2.6 21.3 18.4 19.9 0.25 12.6 0.24 2.7 Performance Access Telephone lines (per 100 people) 10.7 Mobile cellular subscriptions (per 100 people) 4.1 Fixed broadband Internet subscribers (per 100 people) 0.1 Personal computers (per 100 people) 2.4 Households with a television (%) 91 Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 0.5 Quality Population covered by mobile cellular network (%) 79 Fixed broadband Internet subscribers (% of total subscribers) 25.2 International Internet bandwidth (bits per second per person) 2 Affordability Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) .. Trade ICT goods exports (% of total goods exports) 0.2 ICT goods imports (% of total goods imports) 7.3 ICT service exports (% of total service exports) 4.3 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. Secure Internet servers (per million people) 2.1 The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 87 Germany High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 88 2011 2009 82 73 25,510 2.0 .. .. 82 74 42,450 1.0 .. .. 1,117 77 37,990 2.0 98 91 Yes Mixed Yes Mixed C P C C C C 2.7 409 17.4 2.5 787 10.6 3.0 765 15.5 61.1 58.6 15.8 33.6 95 59.5 128.2 24.3 65.6 95 45.1 111.2 24.3 65.4 98 .. 70 30.2 .. 104 79.5 .. 343 72.3 99 2.0 848 99 54.0 25,654 99 89.2 19,521 .. .. .. 32.7 9.5 43.4 22.8 14.8 28.8 10.5 13.0 6.3 6.8 9.3 8.4 12.2 13.3 8.1 .. 62.6 0.55 873.5 0.46 905.1 The Little Data Book on Information and Communication Technology Ghana Sub-Saharan Africa Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 20 44 330 4.4 58 47 24 51 1,190 5.8 67 59 Yes Mixed Yes Mixed P C C P C C 1.8 91 29.5 .. 1,780 .. 2.9 301 .. 1.1 0.7 0.1 0.3 .. 1.1 63.4 0.4 1.1 43 1.2 26.6 0.1 0.9 .. .. 50 0.2 5.1 103 5.4 .. .. 2.7 .. 0.0 0 73 29.5 97 53 5.4 7 .. .. .. 3.8 4.3 44.4 8.8 8.0 89.9 .. .. 0.0 0.1 7.3 0.0 0.6 5.9 6.5 .. 0.1 0.15 1.7 0.09 0.6 The Little Data Book on Information and Communication Technology 2011 846 29 509 5.4 62 56 89 Gibraltar High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 90 2011 2009 0.03 100 .. .. .. .. 0.03 100 .. .. .. .. 1,117 77 37,990 2.0 98 91 .. .. .. .. .. .. .. .. .. .. .. 272 .. .. .. .. 3.0 765 15.5 81.4 19.2 14.7 51.9 .. 77.3 92.1 33.9 .. .. 45.1 111.2 24.3 65.4 98 .. .. 19.1 .. 80 65.1 .. 343 72.3 100 0.0 .. 100 88.5 .. 99 89.2 19,521 .. .. .. .. .. .. 22.8 14.8 28.8 .. .. .. .. .. .. 12.2 13.3 8.1 .. .. .. 12,551.1 0.46 905.1 The Little Data Book on Information and Communication Technology Greece High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 11 60 12,560 3.5 96 81 11 61 29,040 3.6 97 100 Yes Mixed Yes Mixed M P C C P C 3.7 451 42.3 3.7 813 15.3 3.0 765 15.5 52.6 117.8 17.5 9.4 100 45.1 111.2 24.3 65.4 98 .. 153 44.1 .. 343 72.3 100 96.8 4,537 99 89.2 19,521 25.4 23.6 23.9 22.8 14.8 28.8 3.0 5.9 2.2 12.2 13.3 8.1 0.36 124.1 0.46 905.1 Performance Access Telephone lines (per 100 people) 51.8 Mobile cellular subscriptions (per 100 people) 54.3 Fixed broadband Internet subscribers (per 100 people) 2.5 Personal computers (per 100 people) 6.9 Households with a television (%) 98 Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) 89 Internet users (per 100 people) 9.2 Quality 99 Population covered by mobile cellular network (%) 0.0 Fixed broadband Internet subscribers (% of total subscribers) 51 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade 4.4 ICT goods exports (% of total goods exports) 8.3 ICT goods imports (% of total goods imports) 1.8 ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) 10.6 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,117 77 37,990 2.0 98 91 91 Greenland High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 92 2011 2009 0.06 82 20,290 3.8 .. .. 0.06 84 26,160 1.7 .. .. .. .. No .. .. .. .. .. .. .. 1,117 77 37,990 2.0 98 91 7.6 64 .. .. .. .. 3.0 765 15.5 46.6 26.9 10.6 .. .. 39.3 95.4 21.8 .. .. 45.1 111.2 24.3 65.4 98 .. .. 31.7 .. .. 64.2 .. 343 72.3 .. 0.0 107 90 100.0 2,676 99 89.2 19,521 .. .. .. .. .. .. 22.8 14.8 28.8 0.1 5.3 .. 0.3 7.6 .. 12.2 13.3 8.1 .. .. 35.5 1,111.2 0.46 905.1 The Little Data Book on Information and Communication Technology Grenada Latin America & Caribbean Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 0.10 31 3,870 7.4 .. 80 0.10 31 5,580 1.8 96 72 .. Mixed Yes Private M M .. C C C .. 134 .. 7.4 .. .. 3.3 576 18.0 31.0 4.2 2.7 11.9 73 27.5 61.6 10.5 15.7 .. 22.1 100.6 19.4 11.2 93 .. .. 4.1 .. .. 24.1 .. 157 34.6 65 0.0 40 .. 93.2 4,182 94 41.6 1,120 .. .. .. 11.6 8.0 29.3 10.0 8.8 18.8 18.4 6.8 19.4 3.9 5.0 8.7 12.2 15.1 5.4 .. 49.3 0.19 86.3 0.30 32.2 The Little Data Book on Information and Communication Technology 2011 1,002 75 7,502 4.4 92 82 93 Guam High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 94 2011 2009 0.16 93 .. .. .. .. 0.18 93 .. .. .. .. 1,117 77 37,990 2.0 98 91 .. .. No .. .. .. .. .. .. .. .. 280 .. .. .. .. 3.0 765 15.5 47.9 17.5 .. .. .. 36.9 59.1 .. .. .. 45.1 111.2 24.3 65.4 98 .. .. 16.1 .. .. 50.6 .. 343 72.3 .. .. .. .. .. .. 99 89.2 19,521 .. .. .. .. .. .. 22.8 14.8 28.8 .. .. .. .. .. .. 12.2 13.3 8.1 .. 38.1 .. 216.8 0.46 905.1 The Little Data Book on Information and Communication Technology Guatemala Latin America & Caribbean Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 11 45 1,730 4.1 69 58 14 49 2,650 3.7 74 70 Yes Private Yes Private C C C C C C 2.2 434 .. .. .. .. 3.0 605 22.4 6.0 7.6 .. 1.2 54 10.1 123.4 .. 2.1 69 12.7 57.8 5.5 4.5 .. 3.1 .. 0.7 17.2 .. 16.3 .. 342 17.2 54 .. 1 76 .. 186 77 40.1 151 .. .. .. 7.8 7.3 34.4 4.7 7.1 30.4 0.1 9.2 0.5 0.7 6.3 14.1 21.3 18.4 19.9 .. 1.0 0.31 9.9 0.24 2.7 The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 95 Guinea Sub-Saharan Africa Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 96 2011 2009 8 31 400 4.4 .. 30 10 35 370 3.0 39 51 846 29 509 5.4 62 56 Yes Mixed Yes Mixed M C C P C C 0.9 82 17.8 .. .. .. 2.9 301 .. 0.3 0.5 0.0 0.3 9 0.2 55.7 0.1 0.5 11 1.2 26.6 0.1 0.9 .. .. .. 0.1 .. .. 0.9 .. .. 2.7 .. 0.0 0 80 0.0 0 53 5.4 7 .. .. .. 3.0 3.1 502.5 8.8 8.0 89.9 0.1 1.6 1.7 0.0 5.8 21.6 0.6 5.9 6.5 .. .. 0.03 0.4 0.09 0.6 The Little Data Book on Information and Communication Technology Guinea-Bissau Sub-Saharan Africa Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 1 30 170 -2.7 41 40 2 30 510 1.0 52 .. Yes Mixed Yes Mixed M C C M P C .. 46 .. .. .. .. 2.9 301 .. 0.9 0.0 0.0 0.2 .. 0.3 34.8 0.0 0.2 .. 1.2 26.6 0.1 0.9 .. .. .. 0.2 .. .. 2.3 .. .. 2.7 .. 0.0 0 65 0.0 1 53 5.4 7 .. .. .. .. .. .. 8.8 8.0 89.9 .. .. 0.0 0.0 2.0 0.2 0.6 5.9 6.5 .. .. 0.02 0.6 0.09 0.6 The Little Data Book on Information and Communication Technology 2011 846 29 509 5.4 62 56 97 Guyana Latin America & Caribbean Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 98 2011 2009 0.76 29 870 2.5 .. 75 0.76 28 2,660 2.2 .. 81 3,811 41 2,321 8.5 80 64 .. Mixed Yes Mixed M C .. M P P 10.0 164 20.2 .. 439 .. 3.0 605 22.4 9.0 5.3 1.7 2.9 65 17.0 36.8 6.3 3.5 71 12.7 57.8 5.5 4.5 .. .. .. 6.6 .. .. 28.9 .. 342 17.2 .. 0.0 11 95 4.2 47 77 40.1 151 .. .. .. 2.6 7.4 49.4 4.7 7.1 30.4 0.0 3.7 22.6 0.1 3.5 18.5 21.3 18.4 19.9 .. .. 0.18 6.6 0.24 2.7 The Little Data Book on Information and Communication Technology Haiti Latin America & Caribbean Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–08 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 9 36 .. 2.5 .. .. 10 48 .. 0.7 49 .. Yes Mixed Yes Public M P C C C C .. 32 .. .. 92 .. 2.9 301 .. 1.1 36.4 1.0 5.1 25 1.2 26.6 0.1 0.9 .. .. .. 10.0 .. .. 2.7 .. 0.0 16 53 5.4 7 .. .. .. 8.8 8.0 89.9 .. .. 2.5 0.6 5.9 6.5 0.02 1.0 0.09 0.6 Performance Access Telephone lines (per 100 people) 0.8 Mobile cellular subscriptions (per 100 people) 0.6 Fixed broadband Internet subscribers (per 100 people) 0.1 Personal computers (per 100 people) 0.1 Households with a television (%) 23 Usage International voice traffic (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 0.2 Quality .. Population covered by mobile cellular network (%) 0.0 Fixed broadband Internet subscribers (% of total subscribers) 5 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade .. ICT goods exports (% of total goods exports) .. ICT goods imports (% of total goods imports) 17.4 ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people, December 2010) 0.1 The Little Data Book on Information and Communication Technology 2011 846 29 509 5.4 62 56 99 Honduras Latin America & Caribbean Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 100 2011 2009 6 44 930 2.8 80 63 7 48 1,800 4.9 84 72 3,811 41 2,321 8.5 80 64 Yes Public Yes Mixed C P C M C C 4.3 107 16.2 7.2 391 67.1 3.0 605 22.4 4.8 2.5 0.3 1.1 48 11.1 103.3 0.8 2.5 68 12.7 57.8 5.5 4.5 .. .. .. 1.2 18.6 .. 9.8 .. 342 17.2 83 0.0 2 90 0.0 241 77 40.1 151 .. .. .. .. .. .. 4.7 7.1 30.4 0.0 0.5 24.2 0.2 6.6 26.8 21.3 18.4 19.9 .. 0.6 0.30 8.3 0.24 2.7 The Little Data Book on Information and Communication Technology Hong Kong SAR, China High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 7 100 26,570 1.8 .. .. 7 100 31,570 4.7 .. 75 .. .. No .. .. .. .. .. .. .. 4.4 243 12.0 3.6 980 12.2 3.0 765 15.5 58.9 81.7 40.0 40.2 99 59.8 174.3 43.4 69.3 99 45.1 111.2 24.3 65.4 98 .. 353 27.8 119.6 459 61.4 .. 343 72.3 100 100 16.7 67.7 627 560,989 99 89.2 19,521 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 1,117 77 37,990 2.0 98 91 .. .. .. 7.1 0.8 12.8 22.8 14.8 28.8 27.3 30.1 1.0 44.6 43.6 1.7 12.2 13.3 8.1 .. 80.1 .. 455.2 0.46 905.1 The Little Data Book on Information and Communication Technology 2011 101 Hungary High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 102 2011 2009 10 65 4,700 4.3 .. 80 10 68 12,980 2.9 99 90 1,117 77 37,990 2.0 98 91 Yes Private Yes Private M P C C P C 6.7 330 16.9 3.8 1,127 9.8 3.0 765 15.5 37.2 30.1 2.2 8.5 95 30.6 117.7 19.0 25.6 99 45.1 111.2 24.3 65.4 98 .. 181 7.0 13.2 160 61.6 .. 343 72.3 95 1.5 100 99 98.8 5,987 99 89.2 19,521 .. .. .. 24.0 15.4 30.3 22.8 14.8 28.8 27.7 23.7 3.2 24.6 18.8 8.8 12.2 13.3 8.1 .. 12.5 0.50 166.1 0.46 905.1 The Little Data Book on Information and Communication Technology Iceland High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 0.28 92 30,830 5.0 .. 90 0.32 92 43,430 3.9 .. 96 Yes Public Yes Private C C C C C C 2.4 298 33.6 2.9 397 19.5 3.0 765 15.5 69.9 76.5 16.7 39.1 97 58.0 109.4 35.3 52.7 93 45.1 111.2 24.3 65.4 98 .. .. 44.5 .. 167 94.5 .. 343 72.3 99 5.0 157 99 95.0 62,684 99 89.2 19,521 .. .. .. 16.0 8.3 33.5 22.8 14.8 28.8 0.6 10.6 3.8 0.4 4.8 4.4 12.2 13.3 8.1 .. 0.40 301.8 2,521.6 0.46 905.1 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,117 77 37,990 2.0 98 91 103 India South Asia Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–08 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 1,016 28 450 5.9 61 52 1,155 30 1,220 7.9 63 63 Yes Public Yes Mixed M P C C P C 1.5 85 49.3 1.9 .. .. 3.0 605 22.4 3.2 45.4 1.3 3.3 55 12.7 57.8 5.5 4.5 .. .. 385 5.3 .. 342 17.2 61 50.8 32 77 40.1 151 3.1 1.4 5.2 4.7 7.1 30.4 3.8 8.8 53.1 21.3 18.4 19.9 0.37 2.2 0.24 2.7 Performance Access 3.2 Telephone lines (per 100 people) 0.4 Mobile cellular subscriptions (per 100 people) 0.3 Fixed broadband Internet subscribers (per 100 people) 0.5 Personal computers (per 100 people) 31 Households with a television (%) Usage .. International voice traffic (minutes per person per month) 191 Mobile telephone usage (minutes per user per month) 0.5 Internet users (per 100 people) Quality 21 Population covered by mobile cellular network (%) 0.0 Fixed broadband Internet subscribers (% of total subscribers) 1 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade 1.4 ICT goods exports (% of total goods exports) 6.0 ICT goods imports (% of total goods imports) 31.9 ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people, December 2010) 0.1 104 2011 3,811 41 2,321 8.5 80 64 The Little Data Book on Information and Communication Technology Indonesia East Asia & Pacific Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 205 42 580 -0.6 .. 64 230 53 2,050 5.3 92 74 No Mixed Yes Mixed P C C P C C 1.4 259 11.4 2.2 1,095 28.3 3.0 605 22.4 14.8 69.2 0.8 2.0 69 12.7 57.8 5.5 4.5 .. .. 201 8.7 .. 342 17.2 90 57.5 110 77 40.1 151 5.6 2.8 20.8 4.7 7.1 30.4 5.7 9.7 8.4 21.3 18.4 19.9 0.24 2.1 0.24 2.7 Performance Access Telephone lines (per 100 people) 3.2 Mobile cellular subscriptions (per 100 people) 1.8 Fixed broadband Internet subscribers (per 100 people) 0.2 Personal computers (per 100 people) 1.0 Households with a television (%) 62 Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 0.9 Quality Population covered by mobile cellular network (%) 89 Fixed broadband Internet subscribers (% of total subscribers) 1.0 International Internet bandwidth (bits per second per person) 1 Affordability Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) .. Trade ICT goods exports (% of total goods exports) 12.6 ICT goods imports (% of total goods imports) 3.0 ICT service exports (% of total service exports) .. Applications E-gov’t Web measure index (0–1, 1=highest presence) .. Secure Internet servers (per million people) 0.3 The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 105 Iran, Islamic Rep. Middle East & North Africa Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 106 2011 2009 64 64 1,670 3.7 77 72 73 69 4,530 5.4 85 77 1,002 75 7,502 4.4 92 82 .. Public Yes Mixed M M M M C C 1.1 221 6.0 1.4 913 74.5 3.3 576 18.0 14.8 1.5 0.4 6.3 .. 35.4 72.1 .. 10.6 .. 22.1 100.6 19.4 11.2 93 .. .. 1.0 .. .. 38.3 .. 157 34.6 32 0.1 1 95 .. 151 94 41.6 1,120 .. .. .. 0.2 3.6 30.5 10.0 8.8 18.8 0.0 5.5 0.0 0.1 1.9 .. 12.2 15.1 5.4 .. 0.0 0.27 0.7 0.30 32.2 The Little Data Book on Information and Communication Technology Iraq Middle East & North Africa Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 25 68 .. 17.9 74 54 31 67 2,210 -0.3 78 61 3,811 41 2,321 8.5 80 64 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service .. .. Yes Public M .. .. M P P Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) .. .. .. .. 1,098 .. 3.0 605 22.4 2.7 0.0 0.1 0.8 .. 3.5 62.6 0.0 .. 88 12.7 57.8 5.5 4.5 .. .. .. 0.0 .. 186 1.0 .. 342 17.2 .. 0.0 .. 72 1.8 3 77 40.1 151 .. .. .. .. .. .. 4.7 7.1 30.4 .. .. .. .. .. 0.6 21.3 18.4 19.9 .. .. 0.15 0.1 0.24 2.7 Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 107 Ireland High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 108 2011 2009 4 59 23,180 9.7 .. 92 4 62 44,280 3.9 .. 100 1,117 77 37,990 2.0 98 91 No Private Yes Private C P C C C C 2.7 246 14.3 2.5 406 7.1 3.0 765 15.5 48.1 64.7 14.5 35.7 .. 46.7 109.5 24.8 58.2 98 45.1 111.2 24.3 65.4 98 .. .. 17.8 .. 243 68.4 .. 343 72.3 98 0.0 241 99 88.4 15,261 99 89.2 19,521 .. .. .. 43.8 20.9 36.4 22.8 14.8 28.8 34.5 34.0 45.5 11.5 14.0 37.1 12.2 13.3 8.1 .. 0.50 90.5 1,004.6 0.46 905.1 The Little Data Book on Information and Communication Technology Isle of Man High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 0.08 52 21,980 10.4 .. .. 0.08 51 49,310 6.2 .. .. .. .. No .. .. .. .. .. .. .. .. .. .. .. .. .. 3.0 765 15.5 .. .. .. .. .. 45.1 111.2 24.3 65.4 98 .. .. .. .. 343 72.3 .. .. .. 99 89.2 19,521 .. .. .. 22.8 14.8 28.8 .. .. .. 12.2 13.3 8.1 .. 857.6 0.46 905.1 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) .. Mobile cellular subscriptions (per 100 people) .. Fixed broadband Internet subscribers (per 100 people) .. Personal computers (per 100 people) .. Households with a television (%) .. Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) .. Quality .. Population covered by mobile cellular network (%) .. Fixed broadband Internet subscribers (% of total subscribers) .. International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade .. ICT goods exports (% of total goods exports) .. ICT goods imports (% of total goods imports) .. ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) 77.4 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,117 77 37,990 2.0 98 91 109 Israel High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 110 2011 2009 6 91 17,840 4.6 .. 88 7 92 25,790 3.6 .. 91 1,117 77 37,990 2.0 98 91 .. Mixed No Mixed C C C C C .. 3.0 618 16.1 4.0 692 .. 3.0 765 15.5 47.3 70.0 12.8 25.3 93 43.7 121.2 23.5 24.2 90 45.1 111.2 24.3 65.4 98 .. 361 20.2 .. 342 49.7 .. 343 72.3 97 0.0 53 100 98.2 2,003 99 89.2 19,521 .. .. .. 17.0 13.8 6.7 22.8 14.8 28.8 25.2 16.4 28.7 19.2 11.0 36.1 12.2 13.3 8.1 .. 46.7 0.58 399.1 0.46 905.1 The Little Data Book on Information and Communication Technology Italy High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 57 67 20,890 1.8 98 81 60 68 35,110 0.5 99 92 Yes Mixed Yes Private C C C C C C 2.2 915 26.7 2.9 1,657 14.6 3.0 765 15.5 47.7 74.2 10.2 18.1 95 35.4 150.5 34.3 36.7 94 45.1 111.2 24.3 65.4 98 .. 116 23.2 .. 135 48.5 .. 343 72.3 100 2.0 168 100 55.0 12,989 99 89.2 19,521 .. .. .. 28.2 18.4 28.8 22.8 14.8 28.8 5.3 9.9 3.0 3.0 6.7 2.4 12.2 13.3 8.1 .. 18.3 0.29 154.2 0.46 905.1 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,117 77 37,990 2.0 98 91 111 Jamaica Latin America & Caribbean Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 112 2011 2009 3 52 3,310 -0.5 80 75 3 54 4,590 1.5 86 80 1,002 75 7,502 4.4 92 82 Yes Private Yes Private M C C C C C 5.3 268 32.5 1.4 678 31.2 3.3 576 18.0 19.1 14.2 .. 4.6 .. 11.2 110.1 4.2 6.8 .. 22.1 100.6 19.4 11.2 93 .. .. 3.1 18.7 .. 58.6 .. 157 34.6 80 .. 28 95 99.8 741 94 41.6 1,120 .. .. .. 9.6 5.6 22.2 10.0 8.8 18.8 0.3 5.7 12.3 0.8 3.9 7.1 12.2 15.1 5.4 .. 1.9 0.23 39.1 0.30 32.2 The Little Data Book on Information and Communication Technology Japan High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 127 65 34,620 0.6 .. 83 128 67 38,080 1.1 .. 87 .. Mixed No Private C C C C C C 2.6 830 26.8 3.1 12 13.1 3.0 765 15.5 48.8 52.6 14.3 31.5 99 34.8 90.1 26.5 40.7 99 45.1 111.2 24.3 65.4 98 .. 184 30.0 .. 137 77.7 .. 343 72.3 99 4.7 57 100 44.0 5,770 99 89.2 19,521 .. .. .. 22.8 44.3 37.4 22.8 14.8 28.8 25.8 17.6 3.5 14.7 12.0 1.2 12.2 13.3 8.1 .. 40.5 0.67 650.2 0.46 905.1 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,117 77 37,990 2.0 98 91 113 Jordan Middle East & North Africa Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 114 2011 2009 5 78 1,790 3.2 .. 75 6 78 3,980 6.9 92 77 3,811 41 2,321 8.5 80 64 Yes Mixed Yes Private M P C C P C 6.7 163 38.5 6.3 1,132 11.4 3.0 605 22.4 12.9 8.1 0.7 3.1 96 8.4 101.1 4.1 7.6 97 12.7 57.8 5.5 4.5 .. .. .. 2.7 21.5 .. 29.3 .. 342 17.2 99 0.6 18 99 83.2 1,811 77 40.1 151 .. .. .. 9.4 5.7 30.4 4.7 7.1 30.4 3.7 5.9 .. 3.1 5.4 0.0 21.3 18.4 19.9 .. 0.4 0.53 19.7 0.24 2.7 The Little Data Book on Information and Communication Technology Kazakhstan Europe & Central Asia Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 15 56 1,260 1.9 100 79 16 58 6,920 8.8 100 90 .. Mixed Yes Mixed C P .. C P .. 1.5 66 26.7 2.9 253 22.5 3.3 576 18.0 23.7 94.4 11.3 .. .. 22.1 100.6 19.4 11.2 93 4.3 92 33.4 .. 157 34.6 94 75.9 1,342 94 41.6 1,120 1.9 8.8 17.2 10.0 8.8 18.8 0.1 4.3 3.0 12.2 15.1 5.4 0.53 5.3 0.30 32.2 Performance Access 12.3 Telephone lines (per 100 people) 1.3 Mobile cellular subscriptions (per 100 people) .. Fixed broadband Internet subscribers (per 100 people) .. Personal computers (per 100 people) 92 Households with a television (%) Usage .. International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) 0.7 Internet users (per 100 people) Quality 94 Population covered by mobile cellular network (%) .. Fixed broadband Internet subscribers (% of total subscribers) 1 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade 0.6 ICT goods exports (% of total goods exports) 7.1 ICT goods imports (% of total goods imports) 3.4 ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) 0.5 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,002 75 7,502 4.4 92 82 115 Kenya Sub-Saharan Africa Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 116 2011 2009 31 20 420 2.2 74 53 40 22 760 4.4 87 59 846 29 509 5.4 62 56 Yes Public Yes Mixed M P C C C C 2.4 21 88.5 6.4 2,354 38.8 2.9 301 .. 0.9 0.4 0.1 0.5 .. 1.7 48.7 0.0 1.4 19 1.2 26.6 0.1 0.9 .. .. .. 0.3 0.5 59 10.0 .. .. 2.7 .. 0.0 0 83 99.0 477 53 5.4 7 .. .. .. 10.1 7.5 39.8 8.8 8.0 89.9 0.1 5.3 2.2 1.3 6.2 14.5 0.6 5.9 6.5 .. 0.0 0.24 2.6 0.09 0.6 The Little Data Book on Information and Communication Technology Kiribati East Asia & Pacific Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 0.08 43 1,380 6.2 .. 81 0.10 44 1,830 1.3 .. 76 .. Mixed Yes Public M .. .. M P C 6.3 28 .. .. .. .. 3.0 605 22.4 4.0 0.4 0.6 1.0 .. 4.1 1.0 .. 1.1 11 12.7 57.8 5.5 4.5 .. .. .. 1.8 .. .. 2.0 .. 342 17.2 .. 0.0 2 .. .. .. 77 40.1 151 .. .. .. .. .. .. 4.7 7.1 30.4 .. .. .. .. 9.0 .. 21.3 18.4 19.9 .. .. 0.03 10.0 0.24 2.7 The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 117 Korea, Dem. Rep. East Asia & Pacific Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 118 2011 2009 23 60 .. .. .. .. 24 63 .. .. 100 .. 846 29 509 5.4 62 56 .. Public No Public M .. .. M .. .. .. .. .. .. .. .. 2.9 301 .. 2.2 0.0 0.0 .. .. 4.9 0.3 0.0 .. .. 1.2 26.6 0.1 0.9 .. .. .. 0.0 .. 200 0.0 .. .. 2.7 0 .. 0 0 .. 0 53 5.4 7 .. .. .. .. .. .. 8.8 8.0 89.9 .. .. .. .. .. .. 0.6 5.9 6.5 .. .. 0.02 0.0 0.09 0.6 The Little Data Book on Information and Communication Technology Korea, Rep. High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 47 80 9,910 3.5 .. 92 49 82 19,830 4.2 .. 99 Yes Mixed Yes Private C C C C C C 3.9 758 37.4 4.7 657 14.3 3.0 765 15.5 55.0 57.0 10.9 39.6 .. 39.6 98.4 33.5 57.6 .. 45.1 111.2 24.3 65.4 98 .. 149 40.5 5.3 299 80.9 .. 343 72.3 99 75.5 48 94 100.0 6,065 99 89.2 19,521 .. .. .. 5.2 12.2 25.3 22.8 14.8 28.8 35.7 24.4 1.3 22.6 14.6 1.5 12.2 13.3 8.1 .. 1.00 7.3 1,140.4 0.46 905.1 The Little Data Book on Information and Communication Technology 2011 1,117 77 37,990 2.0 98 91 119 Kosovo Europe & Central Asia Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 120 2011 2009 2 .. .. .. .. .. 2 .. 3,240 4.8 .. .. 3,811 41 2,321 8.5 80 64 .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 3.0 605 22.4 .. .. .. .. .. .. .. .. .. .. 12.7 57.8 5.5 4.5 .. .. .. .. .. 56 .. .. 342 17.2 .. .. .. .. .. .. 77 40.1 151 .. .. .. .. .. .. 4.7 7.1 30.4 .. .. .. .. .. .. 21.3 18.4 19.9 .. .. .. .. 0.24 2.7 The Little Data Book on Information and Communication Technology Kuwait High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 2 98 16,790 1.8 .. 78 3 98 43,930 8.4 94 74 .. Public No Public C P P M M P 1.7 123 19.7 3.5 372 27.0 3.0 765 15.5 19.8 106.6 11.2 23.7 .. 45.1 111.2 24.3 65.4 98 .. .. 39.4 .. 343 72.3 100 8.8 871 99 89.2 19,521 8.6 7.8 19.2 22.8 14.8 28.8 0.4 7.2 60.9 12.2 13.3 8.1 0.46 132.7 0.46 905.1 Performance Access Telephone lines (per 100 people) 21.3 Mobile cellular subscriptions (per 100 people) 21.7 Fixed broadband Internet subscribers (per 100 people) .. Personal computers (per 100 people) 11.4 Households with a television (%) 100 Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 6.8 Quality Population covered by mobile cellular network (%) 100 Fixed broadband Internet subscribers (% of total subscribers) .. International Internet bandwidth (bits per second per person) 26 Affordability Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) .. Trade ICT goods exports (% of total goods exports) .. ICT goods imports (% of total goods imports) .. ICT service exports (% of total service exports) 0.0 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. Secure Internet servers (per million people) 1.8 The Little Data Book on Information and Communication Technology 2011 1,117 77 37,990 2.0 98 91 121 Kyrgyz Republic Europe & Central Asia Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 122 2011 2009 5 35 280 5.4 99 76 5 36 870 4.6 99 77 846 29 509 5.4 62 56 Yes Public Yes Mixed M P P C C C 2.0 53 8.0 4.8 311 3.2 2.9 301 .. 7.7 0.2 0.1 0.5 .. 9.4 84.3 0.9 1.9 99 1.2 26.6 0.1 0.9 .. .. .. 1.0 .. .. 41.2 .. .. 2.7 .. 0.8 2 24 11.1 112 53 5.4 7 .. .. .. 1.3 2.9 48.1 8.8 8.0 89.9 0.8 4.6 15.7 0.3 2.6 1.2 0.6 5.9 6.5 .. 0.4 0.32 1.1 0.09 0.6 The Little Data Book on Information and Communication Technology Lao PDR East Asia & Pacific Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 5 22 280 6.1 70 55 6 32 880 6.9 73 59 .. Public Yes Mixed M M .. P P P 1.5 47 31.3 1.8 748 63.0 2.9 301 .. 0.8 0.2 0.0 0.3 .. 2.1 51.2 0.1 1.7 .. 1.2 26.6 0.1 0.9 .. .. .. 0.1 .. .. 4.7 .. .. 2.7 .. 0.0 0 55 116.2 142 53 5.4 7 .. .. .. 3.8 3.5 194.3 8.8 8.0 89.9 .. .. 8.3 .. .. 8.5 0.6 5.9 6.5 .. .. 0.08 0.8 0.09 0.6 The Little Data Book on Information and Communication Technology 2011 846 29 509 5.4 62 56 123 Latvia High income High income group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 124 2011 2009 2 68 3,220 5.7 100 84 2 68 12,390 6.2 100 93 1,117 77 37,990 2.0 98 91 No Mixed Yes Mixed M C C C P C 4.4 263 20.9 4.0 697 .. 3.0 765 15.5 31.0 16.9 1.4 14.3 .. 28.6 99.5 6.4 32.7 99 45.1 111.2 24.3 65.4 98 .. .. 6.3 .. 176 66.7 .. 343 72.3 89 0.8 65 99 100.1 3,537 99 89.2 19,521 .. .. .. 11.2 7.3 24.9 22.8 14.8 28.8 1.7 7.7 3.5 6.1 6.2 5.9 12.2 13.3 8.1 .. 18.2 0.42 173.0 0.46 905.1 The Little Data Book on Information and Communication Technology Lebanon Middle East & North Africa Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 4 86 4,690 1.2 .. .. 4 87 8,060 4.6 90 80 .. Public Yes Public M .. C M M C 3.4 210 .. 7.9 .. .. 3.3 576 18.0 17.8 36.1 7.5 10.2 98 22.1 100.6 19.4 11.2 93 15.9 .. 23.7 .. 157 34.6 100 67.0 223 94 41.6 1,120 10.3 15.8 22.7 10.0 8.8 18.8 3.0 3.5 2.9 12.2 15.1 5.4 0.27 28.4 0.30 32.2 Performance Access Telephone lines (per 100 people) 15.3 Mobile cellular subscriptions (per 100 people) 19.7 Fixed broadband Internet subscribers (per 100 people) 2.2 Personal computers (per 100 people) 4.6 Households with a television (%) .. Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 8.0 Quality .. Population covered by mobile cellular network (%) 0.0 Fixed broadband Internet subscribers (% of total subscribers) 10 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade 1.6 ICT goods exports (% of total goods exports) 4.5 ICT goods imports (% of total goods imports) 1.4 ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) 5.0 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,002 75 7,502 4.4 92 82 125 Lesotho Sub-Saharan Africa Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 126 2011 2009 2 20 550 3.7 86 61 2 26 980 3.1 90 59 3,811 41 2,321 8.5 80 64 Yes Public Yes Mixed M M .. C C C 1.5 126 9.8 0.6 1,111 20.9 3.0 605 22.4 1.2 1.1 0.1 0.1 12 1.9 32.0 0.1 0.3 13 12.7 57.8 5.5 4.5 .. .. .. 0.2 .. 38 3.7 .. 342 17.2 21 0.0 0 55 1.8 5 77 40.1 151 .. .. .. 12.8 12.9 50.0 4.7 7.1 30.4 .. .. .. .. .. 8.0 21.3 18.4 19.9 .. .. 0.26 0.5 0.24 2.7 The Little Data Book on Information and Communication Technology Liberia Sub-Saharan Africa Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service 3 54 140 38.9 .. 65 4 61 160 0.0 59 .. .. Public Yes Public M .. .. .. P C .. .. .. 8.2 .. .. 2.9 301 .. 0.2 0.1 .. .. .. 0.1 21.3 0.4 .. 9 1.2 26.6 0.1 0.9 .. .. .. 0.0 .. 29 0.5 .. .. 2.7 .. .. 0 16 .. .. 53 5.4 7 .. .. .. .. .. .. 8.8 8.0 89.9 .. .. .. .. .. .. 0.6 5.9 6.5 .. .. 0.06 0.7 0.09 0.6 Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 The Little Data Book on Information and Communication Technology 2011 846 29 509 5.4 62 56 127 Libya Middle East & North Africa Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 128 2011 2009 5 76 4,610 .. .. 96 6 78 12,020 5.4 89 96 1,002 75 7,502 4.4 92 82 .. Public No Public M M .. M M .. .. 46 .. .. 1,717 .. 3.3 576 18.0 11.3 0.7 .. 2.4 .. 17.1 77.9 1.4 2.2 .. 22.1 100.6 19.4 11.2 93 .. .. 0.2 .. .. 5.5 .. 157 34.6 .. .. 0 71 11.7 50 94 41.6 1,120 .. .. .. .. .. .. 10.0 8.8 18.8 .. .. 2.3 .. .. 2.6 12.2 15.1 5.4 .. .. 0.14 1.4 0.30 32.2 The Little Data Book on Information and Communication Technology Liechtenstein High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 0.03 0.04 15 14 79,640 136,630 7.5 2.5 .. .. .. 86 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 1,117 77 37,990 2.0 98 91 Yes .. Yes Public M .. .. P P C 1.1 301 .. 1.4 369 .. 3.0 765 15.5 61.1 30.4 24.3 .. .. 54.6 97.5 47.3 .. .. 45.1 111.2 24.3 65.4 98 .. .. 36.5 .. .. 64.0 .. 343 72.3 90 10.3 .. 95 83.8 4,210 99 89.2 19,521 .. .. .. .. .. .. 22.8 14.8 28.8 .. .. .. .. .. .. 12.2 13.3 8.1 .. 0.52 541.4 5,747.4 0.46 905.1 The Little Data Book on Information and Communication Technology 2011 129 Lithuania Europe & Central Asia Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 130 2011 2009 3 67 3,200 4.6 100 87 3 67 11,410 6.3 100 92 1,002 75 7,502 4.4 92 82 No Mixed Yes Private M C C C C C 2.3 283 49.8 2.8 402 14.5 3.3 576 18.0 33.9 15.0 1.5 6.9 .. 22.4 148.6 19.0 24.2 98 22.1 100.6 19.4 11.2 93 .. .. 6.4 11.0 145 58.8 .. 157 34.6 100 0.0 14 100 99.7 14,300 94 41.6 1,120 .. .. .. 14.3 8.6 15.2 10.0 8.8 18.8 5.2 5.6 4.8 2.9 4.3 3.8 12.2 15.1 5.4 .. 12.4 0.48 176.0 0.30 32.2 The Little Data Book on Information and Communication Technology Luxembourg High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 0.44 84 43,660 6.3 .. 75 0.50 82 76,710 3.6 .. 75 Yes Public Yes Private C P C C C C 1.4 622 20.3 1.3 691 23.9 3.0 765 15.5 57.0 69.5 5.6 45.8 93 55.0 144.4 31.9 67.3 100 45.1 111.2 24.3 65.4 98 114.0 .. 22.9 140.7 .. 85.3 .. 343 72.3 98 100 0.0 91.7 690 7,1625,91 99 89.2 19,521 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 1,117 77 37,990 2.0 98 91 .. .. .. 29.7 12.6 42.0 22.8 14.8 28.8 14.1 12.1 4.2 4.8 5.7 7.2 12.2 13.3 8.1 .. 0.38 120.0 1,413.2 0.46 905.1 The Little Data Book on Information and Communication Technology 2011 131 Macao SAR, China High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 132 2011 2009 0.44 100 14,350 -1.1 91 .. 0.54 100 39,550 14.7 93 .. 1,117 77 37,990 2.0 98 91 .. .. No .. .. .. .. .. .. .. 3.2 317 14.1 2.2 821 15.8 3.0 765 15.5 40.1 32.0 6.3 15.9 .. 31.7 192.8 23.8 38.4 .. 45.1 111.2 24.3 65.4 98 .. .. 13.6 59.9 112 52.2 .. 343 72.3 100 13.5 240 100 98.4 14,229 99 89.2 19,521 .. .. .. 9.0 2.8 8.9 22.8 14.8 28.8 4.3 7.2 0.9 6.3 11.3 0.6 12.2 13.3 8.1 .. 17.8 .. 208.2 0.46 905.1 The Little Data Book on Information and Communication Technology Macedonia, FYR Europe & Central Asia Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 2 63 1,840 3.0 96 70 2 67 4,400 3.1 97 71 .. Public Yes Mixed M M C M C C 5.2 168 26.7 6.3 1,065 31.2 3.3 576 18.0 21.7 95.1 10.7 36.8 99 22.1 100.6 19.4 11.2 93 21.3 112 51.8 .. 157 34.6 100 98.6 17 94 41.6 1,120 13.4 13.4 14.2 10.0 8.8 18.8 0.5 5.5 14.3 12.2 15.1 5.4 0.32 24.5 0.30 32.2 Performance Access Telephone lines (per 100 people) 25.2 Mobile cellular subscriptions (per 100 people) 5.8 Fixed broadband Internet subscribers (per 100 people) 1.5 Personal computers (per 100 people) 3.6 Households with a television (%) .. Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 2.5 Quality 90 Population covered by mobile cellular network (%) .. Fixed broadband Internet subscribers (% of total subscribers) 25 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade 0.3 ICT goods exports (% of total goods exports) 4.4 ICT goods imports (% of total goods imports) 12.7 ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) .. Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,002 75 7,502 4.4 92 82 133 Madagascar Sub-Saharan Africa Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 134 2011 2009 15 27 250 3.9 71 45 20 30 430 3.6 64 66 846 29 509 5.4 62 56 Yes Mixed Yes Mixed C C C C C C 10.3 44 14.0 3.9 2,427 32.8 2.9 301 .. 0.4 0.4 0.1 0.2 .. 0.9 30.6 0.0 0.6 18 1.2 26.6 0.1 0.9 .. .. .. 0.2 0.6 .. 1.6 .. .. 2.7 21 0.0 0 23 50.4 12 53 5.4 7 .. .. .. 12.2 10.5 101.6 8.8 8.0 89.9 0.9 3.4 .. 1.6 3.9 0.5 0.6 5.9 6.5 .. .. 0.17 0.5 0.09 0.6 The Little Data Book on Information and Communication Technology Malawi Sub-Saharan Africa Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 12 15 150 3.8 64 68 15 19 290 4.8 74 59 Yes Public Yes Mixed M M C P P P 1.7 33 .. 3.6 .. .. 2.9 301 .. 0.4 0.4 0.0 0.1 3 1.1 15.7 0.7 0.2 9 1.2 26.6 0.1 0.9 .. .. .. 0.1 .. .. 4.7 .. .. 2.7 20 0.0 0 93 2.4 5 53 5.4 7 .. .. .. 3.3 10.8 492.6 8.8 8.0 89.9 0.2 4.6 .. 0.3 5.3 .. 0.6 5.9 6.5 .. .. 0.02 0.3 0.09 0.6 The Little Data Book on Information and Communication Technology 2011 846 29 509 5.4 62 56 135 Malaysia East Asia & Pacific Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 136 2011 2009 23 62 3,450 3.7 89 68 27 71 7,350 5.1 92 72 1,002 75 7,502 4.4 92 82 Yes Mixed Yes Mixed P P C C C C 4.1 394 27.7 4.6 571 22.5 3.3 576 18.0 19.9 22.0 7.1 9.5 .. 15.7 110.6 20.4 23.1 97 22.1 100.6 19.4 11.2 93 .. 204 21.4 .. 197 57.6 .. 157 34.6 95 0.0 23 92 29.9 5,097 94 41.6 1,120 .. .. .. 4.8 4.9 19.0 10.0 8.8 18.8 56.6 45.8 1.9 38.1 32.0 7.0 12.2 15.1 5.4 .. 6.1 0.63 42.2 0.30 32.2 The Little Data Book on Information and Communication Technology Maldives South Asia Lower middle income Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 Lower middleincome group 2009 0.27 28 2,150 8.5 96 78 0.31 39 3,970 6.4 98 69 No Mixed Yes Mixed M M M M P P 8.5 60 21.6 12.7 353 15.2 3.0 605 22.4 9.0 2.8 0.4 3.7 57 15.8 147.9 6.5 20.2 85 12.7 57.8 5.5 4.5 .. .. .. 2.2 .. .. 28.4 .. 342 17.2 40 0.0 11 100 89.0 3,028 77 40.1 151 .. .. .. 4.1 3.5 9.4 4.7 7.1 30.4 .. 6.1 .. 0.2 6.6 .. 21.3 18.4 19.9 .. .. 0.16 54.2 0.24 2.7 The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 137 Mali Sub-Saharan Africa Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 138 2011 2009 11 28 250 5.5 19 31 13 33 680 5.3 26 50 846 29 509 5.4 62 56 Yes Public Yes Mixed P P C P P C 2.5 37 28.1 4.3 2,059 30.2 2.9 301 .. 0.4 0.1 .. 0.1 14 0.6 28.8 0.1 0.8 22 1.2 26.6 0.1 0.9 .. .. .. 0.1 1.0 .. 1.9 .. .. 2.7 15 .. 0 22 52.1 51 53 5.4 7 .. .. .. 9.4 10.0 55.4 8.8 8.0 89.9 0.2 3.5 8.8 0.2 3.6 23.2 0.6 5.9 6.5 .. 0.1 0.18 0.8 0.09 0.6 The Little Data Book on Information and Communication Technology Malta High income Highincome group 2009 Country data Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2000 2009 0.39 92 10,110 4.9 .. 76 0.41 94 18,630 2.0 92 78 Yes Mixed Yes Private M M C C C C 2.8 161 23.0 4.7 350 15.1 3.0 765 15.5 52.4 29.3 8.8 20.5 98 60.9 101.7 26.9 .. 99 45.1 111.2 24.3 65.4 98 .. .. 13.1 .. 104 58.0 .. 343 72.3 99 4.8 87 100 89.5 7,549 99 89.2 19,521 .. .. .. 5.6 10.8 20.1 22.8 14.8 28.8 64.2 44.9 2.5 43.2 15.2 3.2 12.2 13.3 8.1 .. 0.47 58.5 1,364.6 0.46 905.1 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,117 77 37,990 2.0 98 91 139 Marshall Islands East Asia & Pacific Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 140 2011 2009 0.05 68 2,420 -3.7 .. 73 0.06 71 3,060 2.2 .. 62 3,811 41 2,321 8.5 80 64 .. Mixed No Mixed M .. .. M .. .. 5.7 44 .. 5.2 46 .. 3.0 605 22.4 7.8 0.9 0.8 3.9 .. 7.2 1.6 1.3 9.1 .. 12.7 57.8 5.5 4.5 .. .. .. 1.6 .. .. 3.6 .. 342 17.2 .. 0.0 10 .. 0.0 29 77 40.1 151 .. .. .. .. .. .. 4.7 7.1 30.4 .. .. .. .. .. .. 21.3 18.4 19.9 .. .. 0.03 96.2 0.24 2.7 The Little Data Book on Information and Communication Technology Mauritania Sub-Saharan Africa Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 3 40 460 2.3 51 42 3 41 990 4.7 57 50 Yes Public Yes Mixed M M C C C C 2.4 48 131.7 6.9 2,842 23.4 2.9 301 .. 0.7 0.6 0.0 1.0 20 2.3 66.3 0.3 4.5 22 1.2 26.6 0.1 0.9 .. .. .. 0.2 4.8 .. 2.3 .. .. 2.7 .. 0.0 0 62 60.6 76 53 5.4 7 .. .. .. 11.9 9.9 57.8 8.8 8.0 89.9 .. 3.7 .. .. 1.6 .. 0.6 5.9 6.5 .. 0.4 0.09 2.1 0.09 0.6 The Little Data Book on Information and Communication Technology 2011 846 29 509 5.4 62 56 141 Mauritius Sub-Saharan Africa Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 142 2011 2009 1 43 3,870 5.5 84 68 1 43 7,250 3.7 88 73 1,002 75 7,502 4.4 92 82 Yes .. Yes Mixed M P M C C C 3.2 251 37.6 3.6 492 332.6 3.3 576 18.0 23.7 15.2 2.9 10.1 93 29.7 85.2 17.6 17.6 96 22.1 100.6 19.4 11.2 93 .. .. 7.3 17.9 .. 22.7 .. 157 34.6 100 0.0 5 99 41.3 364 94 41.6 1,120 .. .. .. 5.6 4.5 16.6 10.0 8.8 18.8 0.8 6.1 1.8 0.6 4.2 3.7 12.2 15.1 5.4 .. 10.0 0.30 86.6 0.30 32.2 The Little Data Book on Information and Communication Technology Mayotte Sub-Saharan Africa Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 0.16 .. .. .. .. .. 0.20 .. .. .. .. .. .. .. No .. .. .. .. .. .. .. .. 372 0.0 .. .. .. 3.3 576 18.0 5.2 28.0 .. .. .. 22.1 100.6 19.4 11.2 93 .. .. .. .. 157 34.6 .. .. .. 94 41.6 1,120 .. .. .. 10.0 8.8 18.8 .. .. .. 12.2 15.1 5.4 .. .. 0.30 32.2 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 Performance Access Telephone lines (per 100 people) 6.2 Mobile cellular subscriptions (per 100 people) 12.7 Fixed broadband Internet subscribers (per 100 people) .. Personal computers (per 100 people) .. Households with a television (%) .. Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) .. Quality .. Population covered by mobile cellular network (%) .. Fixed broadband Internet subscribers (% of total subscribers) .. International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade .. ICT goods exports (% of total goods exports) .. ICT goods imports (% of total goods imports) .. ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) .. Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,002 75 7,502 4.4 92 82 143 Mexico Latin America & Caribbean Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 98 75 5,110 5.4 91 72 Structure Separate telecommunications regulator Yes Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) C International long distance service P Mobile telephone service C Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 144 2011 107 78 8,960 2.2 93 80 1,002 75 7,502 4.4 92 82 Yes Private C C C 2.1 375 41.5 2.7 838 13.4 3.3 576 18.0 12.6 14.4 1.2 5.8 92 18.1 77.8 9.6 14.4 93 22.1 100.6 19.4 11.2 93 .. 83 5.2 .. 177 26.5 .. 157 34.6 86 1.3 9 100 96.2 312 94 41.6 1,120 .. .. .. 17.3 8.6 16.2 10.0 8.8 18.8 23.0 20.3 8.8 22.9 20.9 1.3 12.2 15.1 5.4 .. 2.6 0.44 21.5 0.30 32.2 The Little Data Book on Information and Communication Technology Micronesia, Fed. Sts. East Asia & Pacific Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 0.11 22 2,270 -0.3 .. .. 0.11 23 2,500 -0.2 .. 84 .. Public No Public M C .. M M M 4.8 74 4.9 5.3 238 13.2 3.0 605 22.4 9.0 0.0 1.4 1.3 .. 7.9 34.3 1.2 5.5 .. 12.7 57.8 5.5 4.5 .. .. .. 3.7 .. .. 15.4 .. 342 17.2 0 0.0 10 .. 6.7 143 77 40.1 151 .. .. .. 8.0 4.9 40.0 4.7 7.1 30.4 .. .. .. .. .. .. 21.3 18.4 19.9 .. .. 0.13 36.0 0.24 2.7 The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 145 Moldova Europe & Central Asia Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 146 2011 2009 4 45 370 -2.6 97 71 4 41 1,560 5.6 98 68 3,811 41 2,321 8.5 80 64 Yes Public Yes Private M C C C C C 3.9 97 67.9 10.1 294 35.7 3.0 605 22.4 14.2 3.4 0.3 1.5 83 31.6 77.3 5.6 11.4 69 12.7 57.8 5.5 4.5 .. .. .. 1.3 38.1 113 35.9 .. 342 17.2 70 2.3 2 98 91.9 6,660 77 40.1 151 .. .. .. 2.9 8.2 13.4 4.7 7.1 30.4 1.6 5.5 10.5 7.5 5.1 20.2 21.3 18.4 19.9 .. 0.7 0.30 13.4 0.24 2.7 The Little Data Book on Information and Communication Technology Monaco High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service 2009 0.03 0.03 100 100 91,070 197,590 2.9 4.3 .. .. .. .. .. Mixed No Mixed M M C M M M .. .. .. .. .. .. Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) .. .. Mobile cellular subscriptions (per 100 people) .. .. Fixed broadband Internet subscribers (per 100 people) .. .. Personal computers (per 100 people) .. .. Households with a television (%) .. .. Usage International voice traffic, total (minutes per person per month) .. .. Mobile telephone usage (minutes per user per month) .. .. Internet users (per 100 people) .. .. Quality .. .. Population covered by mobile cellular network (%) .. .. Fixed broadband Internet subscribers (% of total subscribers) .. .. International Internet bandwidth (bits per second per person) Affordability .. .. Residential fixed line tariff ($ a month) .. .. Mobile cellular prepaid tariff ($ a month) .. .. Fixed broadband Internet access tariff ($ a month) Trade .. .. ICT goods exports (% of total goods exports) .. .. ICT goods imports (% of total goods imports) .. .. ICT service exports (% of total service exports) Applications .. 0.14 E-gov’t Web measure index (0–1, 1=highest presence) 248.8 2,735.2 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,117 77 37,990 2.0 98 91 3.0 765 15.5 45.1 111.2 24.3 65.4 98 .. 343 72.3 99 89.2 19,521 22.8 14.8 28.8 12.2 13.3 8.1 0.46 905.1 147 Mongolia East Asia & Pacific Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 148 2011 2009 2 57 410 3.0 98 66 3 57 1,630 7.4 97 81 3,811 41 2,321 8.5 80 64 No Mixed Yes Mixed M P C P C C 4.3 60 4.7 6.7 341 18.8 3.0 605 22.4 4.9 6.5 0.3 1.3 .. 7.1 84.2 1.8 26.2 88 12.7 57.8 5.5 4.5 .. .. .. 1.3 .. .. 13.1 .. 342 17.2 58 0.5 3 82 49.7 2,920 77 40.1 151 .. .. .. 0.7 3.6 8.5 4.7 7.1 30.4 0.1 6.8 6.8 0.1 5.1 3.0 21.3 18.4 19.9 .. 0.4 0.56 10.7 0.24 2.7 The Little Data Book on Information and Communication Technology Montenegro Europe & Central Asia Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 0.66 59 1,840 -1.6 .. .. 0.62 60 6,650 4.7 .. .. .. .. Yes Private .. .. .. C C C .. .. .. .. .. .. 3.3 576 18.0 .. .. .. .. .. 58.7 120.5 14.3 .. 97 22.1 100.6 19.4 11.2 93 .. .. .. .. 111 44.9 .. 157 34.6 .. .. .. 99 29.1 1,208 94 41.6 1,120 .. .. .. 9.9 6.3 29.0 10.0 8.8 18.8 .. .. .. .. .. .. 12.2 15.1 5.4 .. .. 0.31 25.6 0.30 32.2 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,002 75 7,502 4.4 92 82 149 Morocco Middle East & North Africa Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 150 2011 2009 29 53 1,310 3.4 .. 51 32 56 2,770 5.0 56 61 3,811 41 2,321 8.5 80 64 Yes Mixed Yes Private M C C C C C 3.2 260 50.7 5.1 821 20.3 3.0 605 22.4 4.9 8.1 0.1 1.2 72 11.0 79.1 1.5 5.7 77 12.7 57.8 5.5 4.5 .. .. .. 0.7 7.2 68 32.2 .. 342 17.2 95 0.0 4 98 99.2 1,600 77 40.1 151 .. .. .. 23.5 22.2 16.8 4.7 7.1 30.4 7.4 6.9 3.7 4.6 6.0 7.5 21.3 18.4 19.9 .. 0.2 0.24 2.9 0.24 2.7 The Little Data Book on Information and Communication Technology Mozambique Sub-Saharan Africa Low income Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 Lowincome group 2009 18 31 230 8.1 .. 37 23 38 440 7.9 55 52 Yes Public Yes Mixed M C C M C C 2.6 60 49.6 1.2 605 24.6 2.9 301 .. 0.5 0.3 0.0 0.3 5 0.4 26.1 0.1 1.4 9 1.2 26.6 0.1 0.9 .. .. .. 0.1 .. .. 2.7 .. .. 2.7 .. .. 0 44 92.5 56 53 5.4 7 .. .. .. 13.1 8.0 80.2 8.8 8.0 89.9 0.0 2.7 4.1 0.4 3.9 5.8 0.6 5.9 6.5 .. .. 0.17 0.9 0.09 0.6 The Little Data Book on Information and Communication Technology 2011 846 29 509 5.4 62 56 151 Myanmar East Asia & Pacific Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 152 2011 2009 47 28 .. 8.1 90 49 50 33 .. 13.0 92 56 846 29 509 5.4 62 56 .. Public No Public M M M M M M 0.2 37 25.3 0.5 90 2.6 2.9 301 .. 0.6 0.0 0.0 0.2 .. 1.6 0.9 0.0 0.9 26 1.2 26.6 0.1 0.9 .. .. .. 0.0 0.2 .. 0.2 .. .. 2.7 .. .. 0 10 47.7 20 53 5.4 7 .. .. .. 0.9 12.8 28.5 8.8 8.0 89.9 .. 3.6 .. .. .. .. 0.6 5.9 6.5 .. .. 0.08 0.1 0.09 0.6 The Little Data Book on Information and Communication Technology Namibia Sub-Saharan Africa Upper middle income Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 Upper middleincome group 2009 2 32 2,030 3.5 85 73 2 37 4,270 5.3 89 71 Yes Public Yes Public M M C M P C 3.1 115 29.6 4.1 435 7.5 3.3 576 18.0 6.0 4.5 0.5 4.1 29 6.5 56.1 4.3 23.9 37 22.1 100.6 19.4 11.2 93 .. .. 1.6 .. .. 5.9 .. 157 34.6 85 0.0 2 95 0.3 27 94 41.6 1,120 .. .. .. 13.0 12.8 47.2 10.0 8.8 18.8 1.0 8.3 3.5 0.6 4.9 2.4 12.2 15.1 5.4 .. 1.6 0.07 14.5 0.30 32.2 The Little Data Book on Information and Communication Technology 2011 1,002 75 7,502 4.4 92 82 153 Nepal South Asia Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 154 2011 2009 24 13 220 4.6 49 56 29 18 440 3.7 59 61 846 29 509 5.4 62 56 Yes Public Yes Private M M C C C C 1.3 60 26.7 1.0 565 26.7 2.9 301 .. 1.1 0.0 0.0 0.3 11 2.8 26.0 0.4 0.5 33 1.2 26.6 0.1 0.9 .. .. .. 0.2 .. 103 2.1 .. .. 2.7 .. 0.0 0 60 72.6 5 53 5.4 7 .. .. .. 3.0 1.2 21.5 8.8 8.0 89.9 0.1 3.2 .. 0.2 5.6 .. 0.6 5.9 6.5 .. .. 0.17 1.5 0.09 0.6 The Little Data Book on Information and Communication Technology Netherlands High income Highincome group 2009 Country data Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2000 2009 16 77 26,580 4.1 .. 98 17 82 48,460 1.7 .. 98 Yes Mixed Yes Private C C C C C C 3.7 353 21.6 0.7 .. .. Performance Access Telephone lines (per 100 people) 62.1 44.3 Mobile cellular subscriptions (per 100 people) 67.5 128.1 Fixed broadband Internet subscribers (per 100 people) 37.1 34.3 Personal computers (per 100 people) 39.6 91.2 Households with a television (%) .. 98 Usage International voice traffic, total (minutes per person per month) .. .. Mobile telephone usage (minutes per user per month) 113 131 Internet users (per 100 people) 44.0 90.0 Quality 100 98 Population covered by mobile cellular network (%) 4.4 98.0 Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) 4,275 78,156 Affordability .. 27.8 Residential fixed line tariff ($ a month) .. 29.7 Mobile cellular prepaid tariff ($ a month) .. 36.2 Fixed broadband Internet access tariff ($ a month) Trade 19.3 12.6 ICT goods exports (% of total goods exports) 21.2 13.5 ICT goods imports (% of total goods imports) 5.3 11.3 ICT service exports (% of total service exports) Applications .. 0.68 E-gov’t Web measure index (0–1, 1=highest presence) 49.7 2,275.7 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,117 77 37,990 2.0 98 91 3.0 765 15.5 45.1 111.2 24.3 65.4 98 .. 343 72.3 99 89.2 19,521 22.8 14.8 28.8 12.2 13.3 8.1 0.46 905.1 155 Netherlands Antilles High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 0.18 90 .. .. .. 90 0.20 93 .. .. 96 88 .. .. No .. .. .. .. .. .. .. .. .. .. .. .. .. Performance Access Telephone lines (per 100 people) 44.3 44.9 Mobile cellular subscriptions (per 100 people) 16.5 108.6 Fixed broadband Internet subscribers (per 100 people) .. .. Personal computers (per 100 people) .. .. Households with a television (%) .. .. Usage International voice traffic total (minutes per person per month) .. .. Mobile telephone usage (minutes per user per month) .. .. Internet users (per 100 people) 1.1 .. Quality .. .. Population covered by mobile cellular network (%) .. .. Fixed broadband Internet subscribers (% of total subscribers) .. .. International Internet bandwidth (bits per second per person) Affordability .. .. Residential fixed line tariff ($ a month) .. .. Mobile cellular prepaid tariff ($ a month) .. .. Fixed broadband Internet access tariff ($ a month) Trade .. 3.3 ICT goods exports (% of total goods exports) .. 8.7 ICT goods imports (% of total goods imports) 1.2 1.6 ICT service exports (% of total service exports) Applications .. .. E-gov’t Web measure index (0–1, 1=highest presence) 166.3 1,111.0 Secure Internet servers (per million people) 156 2011 1,117 77 37,990 2.0 98 91 3.0 765 15.5 45.1 111.2 24.3 65.4 98 .. 343 72.3 99 89.2 19,521 22.8 14.8 28.8 12.2 13.3 8.1 0.46 905.1 The Little Data Book on Information and Communication Technology New Caledonia High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 0.21 62 14,020 0.2 .. .. 0.25 65 .. .. 96 .. .. .. No .. .. .. .. .. .. .. 2.8 345 43.5 .. 637 .. 3.0 765 15.5 23.9 23.4 4.2 6.4 .. 26.3 83.1 10.8 17.1 .. 45.1 111.2 24.3 65.4 98 .. .. 14.1 .. .. 34.0 .. 343 72.3 85 0.0 9 90 95.7 4,053 99 89.2 19,521 .. .. .. .. .. .. 22.8 14.8 28.8 0.5 6.2 1.6 0.3 3.7 0.2 12.2 13.3 8.1 .. 32.2 .. 98.4 0.46 905.1 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,117 77 37,990 2.0 98 91 157 New Zealand High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 4 4 1,117 86 87 77 13,620 28,810 37,990 2.5 2.5 2.0 .. .. 98 97 108 91 Structure .. Separate telecommunications regulator Private Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) C International long distance service C Mobile telephone service C Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 158 2011 Yes Private C C C 3.4 630 16.2 2.9 605 22.2 3.0 765 15.5 47.5 40.0 13.0 35.8 98 43.3 108.9 32.8 52.6 99 45.1 111.2 24.3 65.4 98 .. 87 47.5 .. 83 83.4 .. 343 72.3 97 0.9 65 97 99 69.3 89.2 4,544 19,521 .. .. .. 33.1 27.9 28.5 22.8 14.8 28.8 2.2 12.6 6.2 1.8 9.4 4.8 12.2 13.3 8.1 .. 0.64 156.9 1,488.5 0.46 905.1 The Little Data Book on Information and Communication Technology Nicaragua Latin America & Caribbean Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 5 55 730 5.0 77 68 6 57 1,000 3.3 78 73 Yes Public Yes Private M C C C C C 2.6 114 5.9 3.7 334 24.0 3.0 605 22.4 4.4 55.8 0.4 4.0 67 12.7 57.8 5.5 4.5 .. .. .. 3.5 .. 342 17.2 70 80.6 144 77 40.1 151 4.7 14.0 34.4 4.7 7.1 30.4 0.4 4.4 7.2 21.3 18.4 19.9 0.25 7.7 0.24 2.7 Performance Access Telephone lines (per 100 people) 3.2 Mobile cellular subscriptions (per 100 people) 1.8 Fixed broadband Internet subscribers (per 100 people) 0.3 Personal computers (per 100 people) 2.4 Households with a television (%) 59 Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 1.0 Quality .. Population covered by mobile cellular network (%) 4.5 Fixed broadband Internet subscribers (% of total subscribers) 1 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade 0.1 ICT goods exports (% of total goods exports) 4.1 ICT goods imports (% of total goods imports) 11.3 ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) 1.2 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 159 Niger Sub-Saharan Africa Low income Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 160 2011 2009 Lowincome group 2009 11 16 170 3.4 9 16 15 17 340 4.3 29 29 846 29 509 5.4 62 56 .. Public Yes Mixed M C C M C M 0.9 16 .. 2.2 328 .. 2.9 301 .. 0.2 0.0 0.0 0.0 6 0.4 17.0 0.0 0.1 10 1.2 26.6 0.1 0.9 .. .. .. 0.0 .. .. 0.8 .. .. 2.7 13 0.0 0 45 5.9 11 53 5.4 7 .. .. .. 12.9 15.3 265.9 8.8 8.0 89.9 0.2 2.1 0.5 0.7 3.6 11.6 0.6 5.9 6.5 .. .. 0.04 0.2 0.09 0.6 The Little Data Book on Information and Communication Technology Nigeria Sub-Saharan Africa Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 125 43 270 2.7 .. 49 155 49 1,190 6.6 61 51 Yes Public Yes Public M C C C C C 0.8 50 37.2 3.4 256 7.8 3.0 605 22.4 0.4 0.0 0.0 0.6 .. 0.9 47.2 0.6 0.9 39 12.7 57.8 5.5 4.5 .. .. .. 0.1 2.2 .. 28.4 .. 342 17.2 38 0.0 0 83 9.1 5 77 40.1 151 .. .. .. 5.7 10.4 105.0 4.7 7.1 30.4 0.0 3.4 .. 0.0 7.2 1.6 21.3 18.4 19.9 .. 0.0 0.10 1.2 0.24 2.7 The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 161 Northern Mariana Islands High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 162 2011 2009 0.07 90 .. .. .. .. 0.09 91 .. .. .. .. 1,117 77 37,990 2.0 98 91 .. .. No .. .. .. .. .. .. .. .. .. .. .. .. .. 3.0 765 15.5 30.4 4.3 3.4 .. .. 28.9 26.2 .. .. .. 45.1 111.2 24.3 65.4 98 .. .. .. .. .. .. .. 343 72.3 .. .. .. .. .. .. 99 89.2 19,521 .. .. .. .. .. .. 22.8 14.8 28.8 .. .. .. .. .. .. 12.2 13.3 8.1 .. 28.1 .. 56.6 0.46 905.1 The Little Data Book on Information and Communication Technology Norway High income Highincome group 2009 Country data Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2000 2009 4 76 35,870 3.6 .. 98 5 78 84,640 2.1 .. 98 Yes Public Yes Mixed C P C C C C 1.4 251 89.3 1.2 445 .. 3.0 765 15.5 53.5 71.8 26.2 49.0 .. 39.4 110.5 35.9 62.9 95 45.1 111.2 24.3 65.4 98 .. 163 26.7 .. 232 91.8 .. 343 72.3 96 2.0 875 .. 92.7 26,904 99 89.2 19,521 .. .. .. 29.4 8.7 51.0 22.8 14.8 28.8 2.4 10.6 5.4 2.4 8.8 8.6 12.2 13.3 8.1 .. 0.74 81.8 1,653.3 0.46 905.1 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,117 77 37,990 2.0 98 91 163 Oman High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 164 2011 2009 2 72 6,720 3.2 .. 68 3 72 17,890 4.5 87 66 1,117 77 37,990 2.0 98 91 No Public Yes Mixed M M .. C C C 1.9 186 19.0 2.5 967 65.8 3.0 765 15.5 9.2 6.7 1.0 3.3 .. 10.5 139.5 2.7 16.9 88 45.1 111.2 24.3 65.4 98 .. .. 3.5 35.9 .. 43.5 .. 343 72.3 91 0.0 16 96 52.6 1,365 99 89.2 19,521 .. .. .. 12.8 6.2 31.3 22.8 14.8 28.8 0.6 3.7 .. 1.5 3.2 .. 12.2 13.3 8.1 .. 0.8 0.37 26.5 0.46 905.1 The Little Data Book on Information and Communication Technology Pakistan South Asia Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 138 33 490 3.0 43 .. 170 37 1,000 5.2 56 42 Yes Mixed Yes Mixed M P C C C C 1.8 50 19.5 2.7 50 1.7 3.0 605 22.4 2.4 60.7 2.2 .. 58 12.7 57.8 5.5 4.5 .. .. 181 12.0 .. 342 17.2 90 4.5 43 77 40.1 151 2.9 1.0 14.6 4.7 7.1 30.4 0.3 3.7 12.0 21.3 18.4 19.9 0.25 1.0 0.24 2.7 Performance Access Telephone lines (per 100 people) 2.2 Mobile cellular subscriptions (per 100 people) 0.2 Fixed broadband Internet subscribers (per 100 people) 0.1 Personal computers (per 100 people) 0.4 Households with a television (%) 40 Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 1.4 Quality 27 Population covered by mobile cellular network (%) 0.0 Fixed broadband Internet subscribers (% of total subscribers) 0 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade .. ICT goods exports (% of total goods exports) .. ICT goods imports (% of total goods imports) 15.4 ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) 0.0 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 165 Palau East Asia & Pacific Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 166 2011 2009 0.02 70 6,260 1.2 .. .. 0.02 82 6,220 1.2 .. 97 1,002 75 7,502 4.4 92 82 .. .. No .. .. .. .. .. .. .. 4.4 .. .. 5.6 204 11.3 3.3 576 18.0 34.7 12.3 5.2 .. .. 34.6 64.5 5.1 .. .. 22.1 100.6 19.4 11.2 93 .. .. 20.0 39.6 .. 27.3 .. 157 34.6 .. 0.0 150 95 16.1 1,128 94 41.6 1,120 .. .. .. .. .. .. 10.0 8.8 18.8 .. .. .. .. .. .. 12.2 15.1 5.4 .. 51.0 0.05 48.7 0.30 32.2 The Little Data Book on Information and Communication Technology Panama Latin America & Caribbean Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 3 66 3,740 5.0 92 76 3 74 6,570 6.9 94 80 Yes Mixed Yes Mixed M P C C P C 3.8 153 .. 3.2 380 .. 3.3 576 18.0 15.6 164.4 6.2 6.3 83 22.1 100.6 19.4 11.2 93 9.9 .. 27.8 .. 157 34.6 83 94.3 15,964 94 41.6 1,120 12.0 5.0 16.6 10.0 8.8 18.8 0.0 7.3 4.8 12.2 15.1 5.4 0.28 127.1 0.30 32.2 Performance Access Telephone lines (per 100 people) 14.5 Mobile cellular subscriptions (per 100 people) 13.9 Fixed broadband Internet subscribers (per 100 people) 1.5 Personal computers (per 100 people) 3.6 Households with a television (%) .. Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 6.6 Quality 74 Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) 16.0 International Internet bandwidth (bits per second per person) 112 Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade 0.1 ICT goods exports (% of total goods exports) 8.2 ICT goods imports (% of total goods imports) 1.7 ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) 9.6 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,002 75 7,502 4.4 92 82 167 Papua New Guinea East Asia & Pacific Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 168 2011 2009 5 13 620 -0.8 57 .. 7 13 1,180 3.4 60 .. 3,811 41 2,321 8.5 80 64 Yes Public Yes Public M M P M M P 2.3 41 82.6 .. .. .. 3.0 605 22.4 1.2 0.2 0.5 5.2 .. 0.9 13.4 .. 6.4 .. 12.7 57.8 5.5 4.5 .. .. .. 0.8 .. .. 1.9 .. 342 17.2 .. .. 1 .. .. 2 77 40.1 151 .. .. .. 4.0 17.8 141.8 4.7 7.1 30.4 0.0 3.6 .. 0.1 4.1 1.2 21.3 18.4 19.9 .. .. 0.07 3.2 0.24 2.7 The Little Data Book on Information and Communication Technology Paraguay Latin America & Caribbean Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 5 55 1,350 0.1 .. 72 6 61 2,250 3.4 95 72 Yes Public Yes Public M C C C C C 4.6 123 26.3 4.8 799 .. 3.0 605 22.4 6.1 88.5 2.5 7.8 85 12.7 57.8 5.5 4.5 .. .. 244 15.8 .. 342 17.2 .. 89.8 662 77 40.1 151 6.6 5.3 21.6 4.7 7.1 30.4 0.2 21.6 1.4 21.3 18.4 19.9 0.26 6.7 0.24 2.7 Performance Access 5.3 Telephone lines (per 100 people) 15.3 Mobile cellular subscriptions (per 100 people) 0.5 Fixed broadband Internet subscribers (per 100 people) 1.3 Personal computers (per 100 people) 76 Households with a television (%) Usage .. International voice traffic, total (minutes per person per month) 62 Mobile telephone usage (minutes per user per month) 0.7 Internet users (per 100 people) Quality .. Population covered by mobile cellular network (%) 0.5 Fixed broadband Internet subscribers (% of total subscribers) 2 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade 0.2 ICT goods exports (% of total goods exports) 10.8 ICT goods imports (% of total goods imports) 1.8 ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) 0.7 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 169 Peru Latin America & Caribbean Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 26 71 2,050 2.4 .. 87 Structure Separate telecommunications regulator Yes Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) C International long distance service C Mobile telephone service C Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 170 2011 29 72 4,200 6.0 90 87 1,002 75 7,502 4.4 92 82 Yes Private C C C 2.7 473 22.2 3.1 624 22.0 3.3 576 18.0 6.6 4.9 0.5 4.0 72 10.2 84.7 3.7 10.1 73 22.1 100.6 19.4 11.2 93 .. .. 3.1 9.5 97 27.7 .. 157 34.6 .. 0.8 4 95 47.1 2,646 94 41.6 1,120 .. .. .. 14.3 8.9 36.5 10.0 8.8 18.8 0.4 10.1 5.8 0.1 8.3 3.5 12.2 15.1 5.4 .. 1.3 0.41 14.0 0.30 32.2 The Little Data Book on Information and Communication Technology Philippines East Asia & Pacific Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 78 59 970 3.5 93 78 Structure Separate telecommunications regulator Yes Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) C International long distance service C Mobile telephone service C Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2.9 482 47.4 2009 92 66 1,790 4.9 95 78 Yes Private C C C 4.4 1,555 24.4 3.0 605 22.4 4.5 81.0 3.3 7.2 71 12.7 57.8 5.5 4.5 .. .. 39 6.5 .. 342 17.2 99 34.9 113 77 40.1 151 15.9 6.2 21.5 4.7 7.1 30.4 54.2 34.5 16.2 21.3 18.4 19.9 0.39 6.6 0.24 2.7 Performance Access Telephone lines (per 100 people) 3.9 Mobile cellular subscriptions (per 100 people) 8.3 Fixed broadband Internet subscribers (per 100 people) 0.5 Personal computers (per 100 people) 1.9 Households with a television (%) 53 Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 2.0 Quality 70 Population covered by mobile cellular network (%) 0.0 Fixed broadband Internet subscribers (% of total subscribers) 2 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade 69.4 ICT goods exports (% of total goods exports) 42.7 ICT goods imports (% of total goods imports) 7.6 ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) 0.9 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 3,811 41 2,321 8.5 80 64 2011 171 Poland High income High income group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 172 2011 2009 38 62 4,590 5.4 .. 86 38 61 12,260 4.4 100 88 1,117 77 37,990 2.0 98 91 Yes Mixed Yes Mixed M P C C P C 4.1 256 19.4 3.9 396 14.4 3.0 765 15.5 28.5 17.5 2.4 6.9 .. 25.0 116.8 14.6 16.9 98 45.1 111.2 24.3 65.4 98 .. 161 7.3 2.6 128 58.8 .. 343 72.3 95 0.0 20 99 92.6 2,748 99 89.2 19,521 .. .. .. 17.4 9.6 13.7 22.8 14.8 28.8 4.5 10.5 2.8 7.5 8.9 5.3 12.2 13.3 8.1 .. 8.5 0.39 210.8 0.46 905.1 The Little Data Book on Information and Communication Technology Portugal High income Highincome group 2009 Country data Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2000 2009 10 54 12,070 4.3 .. 91 11 60 21,910 0.8 95 91 Yes Mixed Yes Mixed C P C C C C 4.3 594 22.7 4.5 1,534 16.3 3.0 765 15.5 42.3 65.2 6.3 10.3 .. 38.1 142.8 17.9 18.2 99 45.1 111.2 24.3 65.4 98 .. 133 16.4 .. 125 48.6 .. 343 72.3 99 0.0 49 99 98.3 4,790 99 89.2 19,521 .. .. .. 27.5 9.2 29.0 22.8 14.8 28.8 7.8 9.0 2.6 4.6 6.6 4.5 12.2 13.3 8.1 .. 13.4 0.39 173.6 0.46 905.1 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,117 77 37,990 2.0 98 91 173 Puerto Rico High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 174 2011 2009 4 95 10,560 4.4 .. .. 4 99 .. .. 90 .. 1,117 77 37,990 2.0 98 91 .. .. No .. .. .. .. .. .. .. 3.2 455 .. .. .. .. 3.0 765 15.5 34.1 34.6 6.6 0.7 .. 21.9 68.5 13.0 0.8 .. 45.1 111.2 24.3 65.4 98 .. .. 10.5 .. 1,739 25.2 .. 343 72.3 .. 8.9 20 100 83.0 1,764 99 89.2 19,521 .. .. .. .. .. .. 22.8 14.8 28.8 .. .. .. .. .. .. 12.2 13.3 8.1 .. 16.4 .. 83.7 0.46 905.1 The Little Data Book on Information and Communication Technology Qatar High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 0.62 95 .. .. .. 77 1 96 .. 14.2 95 61 .. Mixed Yes Mixed M M M P P P 1.9 169 10.8 1.7 597 22.5 3.0 765 15.5 20.2 175.4 9.9 15.7 .. 45.1 111.2 24.3 65.4 98 .. .. 28.3 .. 343 72.3 100 93.4 2,044 99 89.2 19,521 9.1 8.6 54.9 22.8 14.8 28.8 0.0 8.2 .. 12.2 13.3 8.1 0.28 99.4 0.46 905.1 Performance Access Telephone lines (per 100 people) 26.0 Mobile cellular subscriptions (per 100 people) 19.6 Fixed broadband Internet subscribers (per 100 people) 1.7 Personal computers (per 100 people) 14.6 Households with a television (%) .. Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 4.9 Quality 95 Population covered by mobile cellular network (%) 0.0 Fixed broadband Internet subscribers (% of total subscribers) 69 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade 0.1 ICT goods exports (% of total goods exports) 5.1 ICT goods imports (% of total goods imports) .. ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) 4.6 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,117 77 37,990 2.0 98 91 175 Romania Europe & Central Asia Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 176 2011 2009 22 54 1,690 -2.1 97 68 21 54 8,330 5.6 98 82 1,002 75 7,502 4.4 92 82 No Mixed Yes Mixed M C C C C C 2.3 151 67.8 3.4 564 21.5 3.3 576 18.0 17.4 11.1 1.7 3.2 .. 24.7 118.1 13.1 19.2 97 22.1 100.6 19.4 11.2 93 .. .. 3.6 10.3 146 36.2 .. 157 34.6 97 4.3 4 98 100.0 18,271 94 41.6 1,120 .. .. .. 19.3 10.6 7.2 10.0 8.8 18.8 5.3 12.0 10.8 8.4 9.3 18.9 12.2 15.1 5.4 .. 2.4 0.42 39.8 0.30 32.2 The Little Data Book on Information and Communication Technology Russian Federation Europe & Central Asia Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 146 73 1,710 1.2 99 .. 142 73 9,340 6.0 100 83 .. Mixed No Mixed P C .. P C .. 2.0 83 11.5 2.6 439 .. 3.3 576 18.0 31.6 162.5 62.1 13.3 .. 22.1 100.6 19.4 11.2 93 .. 227 42.1 .. 157 34.6 95 14.6 573 94 41.6 1,120 5.4 5.8 13.3 10.0 8.8 18.8 0.6 8.4 6.3 12.2 15.1 5.4 0.33 20.3 0.30 32.2 Performance Access Telephone lines (per 100 people) 21.9 Mobile cellular subscriptions (per 100 people) 2.2 Fixed broadband Internet subscribers (per 100 people) 0.3 Personal computers (per 100 people) 6.4 Households with a television (%) .. Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) 137 Internet users (per 100 people) 2.0 Quality .. Population covered by mobile cellular network (%) 0.0 Fixed broadband Internet subscribers (% of total subscribers) 21 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade 0.8 ICT goods exports (% of total goods exports) 5.6 ICT goods imports (% of total goods imports) 4.6 ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) 2.0 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,002 75 7,502 4.4 92 82 177 Rwanda Sub-Saharan Africa Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 178 2011 2009 8 14 250 10.1 65 48 10 19 490 7.6 71 65 846 29 509 5.4 62 56 No Mixed Yes Mixed M M .. P P C 1.0 189 93.1 3.0 1,952 15.8 2.9 301 .. 0.2 0.5 0.0 0.1 2 0.3 24.3 1.5 0.3 3 1.2 26.6 0.1 0.9 .. .. .. 0.1 0.7 .. 4.5 .. .. 2.7 50 0.0 0 92 5.7 35 53 5.4 7 .. .. .. 8.1 6.6 88.0 8.8 8.0 89.9 0.0 9.3 0.0 1.4 12.3 0.1 0.6 5.9 6.5 .. 0.1 0.17 0.7 0.09 0.6 The Little Data Book on Information and Communication Technology Samoa East Asia & Pacific Lower middle income Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 0.18 22 1,420 3.3 .. 72 0.18 23 2,840 3.5 99 74 .. .. Yes Mixed .. .. .. M C C 4.2 55 13.3 4.7 95 .. 3.0 605 22.4 17.8 84.4 .. 2.3 62 12.7 57.8 5.5 4.5 .. .. .. 5.0 .. 342 17.2 .. .. 50 77 40.1 151 10.3 8.8 469.0 4.7 7.1 30.4 0.0 2.2 3.9 21.3 18.4 19.9 0.14 22.4 0.24 2.7 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 Lower middleincome group 2009 Performance Access Telephone lines (per 100 people) 4.8 Mobile cellular subscriptions (per 100 people) 1.4 Fixed broadband Internet subscribers (per 100 people) 0.2 Personal computers (per 100 people) 0.6 Households with a television (%) .. Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 0.6 Quality .. Population covered by mobile cellular network (%) 0.0 Fixed broadband Internet subscribers (% of total subscribers) 1 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade 0.3 ICT goods exports (% of total goods exports) 3.4 ICT goods imports (% of total goods imports) .. ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) 11.3 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 179 San Marino High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 180 2011 2009 .. 93 .. 5.5 .. .. 0.03 94 50,670 3.2 .. .. 1,117 77 37,990 2.0 98 91 .. Mixed No Mixed M C .. M C .. 0.4 497 62.9 0.4 438 45.6 3.0 765 15.5 .. .. .. .. .. 68.4 76.3 20.9 80.0 .. 45.1 111.2 24.3 65.4 98 .. .. .. .. .. 54.1 .. 343 72.3 .. 98 .. 75.4 .. 257,807 99 89.2 19,521 .. .. .. .. .. .. 22.8 14.8 28.8 .. .. .. .. .. .. 12.2 13.3 8.1 .. 0.18 .. 1,225.8 0.46 905.1 The Little Data Book on Information and Communication Technology São Tomé and Príncipe Sub-Saharan Africa Lower middle income Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 Lower middleincome group 2009 0.14 53 .. .. 85 .. 0.16 61 1,130 6.3 89 68 .. Mixed Yes Mixed M .. .. M M M 6.6 43 16.6 8.0 466 11.8 3.0 605 22.4 4.8 39.3 1.6 3.9 36 12.7 57.8 5.5 4.5 .. 4.6 48 16.4 .. 342 17.2 20 12.2 51 77 40.1 151 9.6 7.9 207.3 4.7 7.1 30.4 0.4 5.7 11.7 21.3 18.4 19.9 0.09 18.1 0.24 2.7 Performance Access Telephone lines (per 100 people) 3.3 Mobile cellular subscriptions (per 100 people) 0.0 Fixed broadband Internet subscribers (per 100 people) 0.3 Personal computers (per 100 people) 1.0 Households with a television (%) 31 Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 4.6 Quality .. Population covered by mobile cellular network (%) 0.0 Fixed broadband Internet subscribers (% of total subscribers) 14 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade 0.0 ICT goods exports (% of total goods exports) 1.0 ICT goods imports (% of total goods imports) 15.9 ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) .. Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 181 Saudi Arabia High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 182 2011 2009 21 80 8,150 2.3 79 .. 25 82 17,210 3.8 86 80 1,117 77 37,990 2.0 98 91 No Public Yes Mixed M M C C P C 2.4 189 33.9 2.7 1,618 84.1 3.0 765 15.5 14.4 6.7 1.0 6.3 .. 16.4 176.7 7.4 69.3 .. 45.1 111.2 24.3 65.4 98 .. .. 2.2 .. .. 38.6 .. 343 72.3 92 3.5 16 98 76.4 1,731 99 89.2 19,521 .. .. .. 9.2 7.4 26.7 22.8 14.8 28.8 0.1 5.1 .. 0.3 4.6 .. 12.2 13.3 8.1 .. 0.5 0.31 18.5 0.46 905.1 The Little Data Book on Information and Communication Technology Senegal Sub-Saharan Africa Lower middle income Lowermiddleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 10 41 510 4.4 39 34 13 43 1,040 4.3 50 44 No Mixed Yes Mixed M P C P P P 4.2 324 40.4 9.8 1,859 18.7 3.0 605 22.4 2.2 55.1 0.5 2.2 48 12.7 57.8 5.5 4.5 .. 8.4 .. 7.4 .. 342 17.2 85 98.3 372 77 40.1 151 24.0 8.3 39.9 4.7 7.1 30.4 0.4 4.5 15.6 21.3 18.4 19.9 0.18 1.1 0.24 2.7 Performance Access Telephone lines (per 100 people) 2.1 Mobile cellular subscriptions (per 100 people) 2.5 Fixed broadband Internet subscribers (per 100 people) 0.1 Personal computers (per 100 people) 1.6 Households with a television (%) 27 Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 0.4 Quality .. Population covered by mobile cellular network (%) 0.0 Fixed broadband Internet subscribers (% of total subscribers) 4 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade 0.2 ICT goods exports (% of total goods exports) 3.2 ICT goods imports (% of total goods imports) 13.5 ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) 0.1 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 183 Serbia Europe & Central Asia Upper middle income Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 184 2011 2009 Upper middleincome group 2009 8 51 1,400 1.5 .. .. 7 52 6,000 5.0 .. 78 1,002 75 7,502 4.4 92 82 .. .. Yes Mixed .. .. .. M C C 3.3 .. 28.0 4.9 883 19.1 3.3 576 18.0 .. .. .. .. .. 42.4 135.4 11.5 17.6 .. 22.1 100.6 19.4 11.2 93 .. .. .. 16.9 88 56.1 .. 157 34.6 .. .. .. 94 70.1 12,660 94 41.6 1,120 .. .. .. 3.9 5.2 13.7 10.0 8.8 18.8 0.5 4.5 .. 2.2 5.4 8.0 12.2 15.1 5.4 .. .. 0.22 19.9 0.30 32.2 The Little Data Book on Information and Communication Technology Seychelles Sub-Saharan Africa Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 0.08 51 7,420 6.6 92 .. Structure Separate telecommunications regulator .. Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) P International long distance service P Mobile telephone service P Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 0.09 55 8,480 1.7 92 88 1,002 75 7,502 4.4 92 82 No Private C P C 6.5 126 10.3 4.0 .. 20.3 3.3 576 18.0 25.4 32.0 1.6 13.6 92 25.1 104.9 6.8 21.2 92 22.1 100.6 19.4 11.2 93 .. .. 7.4 17.2 .. 38.6 .. 157 34.6 97 0.0 25 98 63.8 1,745 94 41.6 1,120 .. .. .. 11.2 11.3 57.1 10.0 8.8 18.8 0.7 2.2 .. 0.5 2.9 1.2 12.2 15.1 5.4 .. 0.06 12.3 1,123.6 0.30 32.2 The Little Data Book on Information and Communication Technology 2011 185 Sierra Leone Sub-Saharan Africa Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 186 2011 2009 4 36 150 -5.0 .. 46 6 38 340 9.5 41 77 846 29 509 5.4 62 56 .. Public Yes Mixed M C C M P P .. 31 .. .. .. .. 2.9 301 .. 0.4 0.3 0.0 .. .. 0.6 20.4 .. .. 10 1.2 26.6 0.1 0.9 .. .. .. 0.1 .. .. 0.3 .. .. 2.7 .. .. 0 70 .. .. 53 5.4 7 .. .. .. .. .. .. 8.8 8.0 89.9 .. .. 0.0 .. .. 2.2 0.6 5.9 6.5 .. 0.2 0.00 0.2 0.09 0.6 The Little Data Book on Information and Communication Technology Singapore High income Highincome group 2009 Country data Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2000 2009 4 100 23,350 5.7 93 .. 5 100 37,220 6.5 95 .. Yes Mixed Yes Mixed C C C C C C 3.4 584 14.9 2.6 .. 12.6 3.0 765 15.5 37.1 133.4 22.8 74.3 .. 45.1 111.2 24.3 65.4 98 .. 377 73.3 .. 343 72.3 100 90.9 22,783 99 89.2 19,521 7.7 3.9 16.7 22.8 14.8 28.8 35.4 28.2 2.9 12.2 13.3 8.1 0.69 523.1 0.46 905.1 Performance Access Telephone lines (per 100 people) 48.3 Mobile cellular subscriptions (per 100 people) 68.2 Fixed broadband Internet subscribers (per 100 people) 21.2 Personal computers (per 100 people) 48.2 Households with a television (%) 99 Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) 411 Internet users (per 100 people) 32.3 Quality 100 Population covered by mobile cellular network (%) 8.1 Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) 558 Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade 56.1 ICT goods exports (% of total goods exports) 44.4 ICT goods imports (% of total goods imports) 2.4 ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) 126.9 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,117 77 37,990 2.0 98 91 187 Slovak Republic High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 188 2011 2009 5 56 5,370 3.7 .. 72 5 57 16,130 5.8 .. 81 1,117 77 37,990 2.0 98 91 Yes Mixed Yes Mixed M C C C P C 3.9 191 681.4 3.3 665 545.6 3.0 765 15.5 31.5 23.1 1.3 13.7 .. 18.9 101.5 15.4 58.1 99 45.1 111.2 24.3 65.4 98 .. 148 9.4 19.0 112 75.0 .. 343 72.3 98 0.0 41 100 93.4 7,567 99 89.2 19,521 .. .. .. 22.7 24.9 28.6 22.8 14.8 28.8 3.9 7.8 4.6 17.5 14.7 8.0 12.2 13.3 8.1 .. 14.7 0.35 127.6 0.46 905.1 The Little Data Book on Information and Communication Technology Slovenia High income Highincome group 2009 Country data Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2000 2009 2 51 11,090 4.4 .. 85 2 48 23,520 3.8 100 93 No Mixed Yes Mixed M P C C C C 1.8 541 97.6 3.3 644 23.0 3.0 765 15.5 39.5 61.1 7.0 27.6 .. 50.6 102.8 23.4 42.5 99 45.1 111.2 24.3 65.4 98 .. .. 15.1 18.3 143 63.6 .. 343 72.3 98 2.0 95 100 97.2 6,720 99 89.2 19,521 .. .. .. 19.6 15.8 21.7 22.8 14.8 28.8 4.6 6.9 4.2 3.8 5.6 7.2 12.2 13.3 8.1 .. 51.2 0.40 301.2 0.46 905.1 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,117 77 37,990 2.0 98 91 189 Solomon Islands East Asia & Pacific Low income Low income group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 190 2011 2009 0.42 16 1,000 -1.9 77 40 0.52 18 910 4.5 .. 50 846 29 509 5.4 62 56 .. Mixed Yes Mixed M .. .. M .. .. 2.8 59 167.6 3.4 .. .. 2.9 301 .. 1.9 0.3 0.3 3.9 .. 1.6 5.7 0.4 4.6 .. 1.2 26.6 0.1 0.9 .. .. .. 0.5 .. .. 1.9 .. .. 2.7 35 0.0 1 .. 23.7 17 53 5.4 7 .. .. .. .. .. .. 8.8 8.0 89.9 .. .. 3.5 .. .. 3.5 0.6 5.9 6.5 .. .. 0.04 3.7 0.09 0.6 The Little Data Book on Information and Communication Technology Somalia Sub-Saharan Africa Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 7 33 .. .. .. .. Structure .. Separate telecommunications regulator Private Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) C International long distance service .. Mobile telephone service .. Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 9 37 .. .. .. .. 846 29 509 5.4 62 56 No Private C .. .. .. .. .. .. .. .. 2.9 301 .. 0.3 1.1 0.0 0.1 .. 1.1 7.0 0.1 0.9 .. 1.2 26.6 0.1 0.9 .. .. .. 0.2 .. .. 1.2 .. .. 2.7 .. 0.0 0 .. 0.0 0 53 5.4 7 .. .. .. .. .. .. 8.8 8.0 89.9 .. .. .. .. .. .. 0.6 5.9 6.5 .. .. 0.00 0.1 0.09 0.6 The Little Data Book on Information and Communication Technology 2011 191 South Africa Sub-Saharan Africa Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 192 2011 2009 44 57 3,050 2.5 .. 80 49 61 5,760 4.1 89 76 1,002 75 7,502 4.4 92 82 Yes Mixed Yes Mixed M C .. C P C 5.1 264 25.5 7.3 1,145 9.8 3.3 576 18.0 11.3 19.0 1.6 6.6 54 8.8 94.2 7.6 8.4 69 22.1 100.6 19.4 11.2 93 .. .. 5.5 .. 85 9.0 .. 157 34.6 92 0.3 8 100 1.7 70 94 41.6 1,120 .. .. .. 21.6 12.6 26.9 10.0 8.8 18.8 2.0 13.6 2.9 2.0 9.8 3.9 12.2 15.1 5.4 .. 11.6 0.31 62.6 0.30 32.2 The Little Data Book on Information and Communication Technology Spain High income Highincome group 2009 Country data Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2000 2009 40 76 15,420 4.2 .. 92 46 77 32,120 2.8 98 97 Structure Separate telecommunications regulator Yes Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) C International long distance service C Mobile telephone service C Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 1,117 77 37,990 2.0 98 91 Yes Private C C C 3.2 638 36.7 4.1 855 11.7 3.0 765 15.5 42.5 60.3 8.0 17.4 100 43.6 111.0 21.5 39.3 100 45.1 111.2 24.3 65.4 98 .. 101 13.6 .. 156 61.2 .. 343 72.3 99 2.4 297 99 98.1 11,008 99 89.2 19,521 .. .. .. 28.5 31.6 28.8 22.8 14.8 28.8 5.4 9.3 5.2 3.0 8.4 6.6 12.2 13.3 8.1 .. 23.0 0.77 232.7 0.46 905.1 The Little Data Book on Information and Communication Technology 2011 193 Sri Lanka South Asia Lower middle income Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 194 2011 2009 Lower middleincome group 2009 19 16 880 5.1 91 71 20 15 1,990 5.5 91 69 3,811 41 2,321 8.5 80 64 Yes Mixed Yes Mixed M P C M P P 1.9 101 35.8 2.5 919 12.2 3.0 605 22.4 4.1 2.3 0.2 0.7 41 16.9 69.4 1.2 3.7 76 12.7 57.8 5.5 4.5 .. .. .. 0.6 .. 153 8.7 .. 342 17.2 58 0.5 1 95 67.9 190 77 40.1 151 .. .. .. 4.7 0.9 4.4 4.7 7.1 30.4 2.7 4.2 7.8 1.0 3.6 17.2 21.3 18.4 19.9 .. 0.3 0.26 4.5 0.24 2.7 The Little Data Book on Information and Communication Technology St. Kitts and Nevis Latin America & Caribbean Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 0.04 33 6,470 4.3 .. 84 0.05 32 10,150 3.2 .. 62 .. .. No .. .. .. .. .. .. .. 9.1 167 .. .. .. .. Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 Performance Access Telephone lines (per 100 people) 49.5 41.3 Mobile cellular subscriptions (per 100 people) 2.7 167.4 Fixed broadband Internet subscribers (per 100 people) 9.8 .. Personal computers (per 100 people) 15.8 23.4 Households with a television (%) .. .. Usage International voice traffic, total (minutes per person per month) .. .. Mobile telephone usage (minutes per user per month) .. .. Internet users (per 100 people) 6.1 34.3 Quality .. .. Population covered by mobile cellular network (%) .. Fixed broadband Internet subscribers (% of total subscribers) 10.9 42 .. International Internet bandwidth (bits per second per person) Affordability .. 9.8 Residential fixed line tariff ($ a month) .. 10.8 Mobile cellular prepaid tariff ($ a month) .. 36.7 Fixed broadband Internet access tariff ($ a month) Trade 1.1 29.9 ICT goods exports (% of total goods exports) 9.8 4.8 ICT goods imports (% of total goods imports) 5.4 5.5 ICT service exports (% of total service exports) Applications .. 0.10 E-gov’t Web measure index (0–1, 1=highest presence) 347.0 1,320.0 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,002 75 7,502 4.4 92 82 3.3 576 18.0 22.1 100.6 19.4 11.2 93 .. 157 34.6 94 41.6 1,120 10.0 8.8 18.8 12.2 15.1 5.4 0.30 32.2 195 St. Lucia Latin America & Caribbean Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 0.16 28 4,130 3.0 .. 73 Structure Separate telecommunications regulator No Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) M International long distance service M Mobile telephone service M Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 196 2011 0.17 28 5,190 2.7 .. 75 1,002 75 7,502 4.4 92 82 Yes Private .. C .. .. .. .. .. .. .. 3.3 576 18.0 31.3 1.6 .. 14.1 79 23.8 102.3 9.1 16.0 .. 22.1 100.6 19.4 11.2 93 .. .. 5.1 .. .. 83.0 .. 157 34.6 .. .. 95 80 100.1 .. 94 41.6 1,120 .. .. .. 11.6 10.5 29.3 10.0 8.8 18.8 9.7 7.1 4.2 5.7 4.2 1.6 12.2 15.1 5.4 .. 12.7 0.11 126.4 0.30 32.2 The Little Data Book on Information and Communication Technology St. Vincent & Grenadines Latin America & Caribbean Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 0.11 44 2,920 5.7 .. 76 Structure Separate telecommunications regulator No Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) M International long distance service M Mobile telephone service M Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 8.5 165 15.2 Performance Access Telephone lines (per 100 people) 23.1 Mobile cellular subscriptions (per 100 people) 2.2 Fixed broadband Internet subscribers (per 100 people) 2.5 Personal computers (per 100 people) 11.1 Households with a television (%) .. Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 3.2 Quality 55 Population covered by mobile cellular network (%) 0.0 Fixed broadband Internet subscribers (% of total subscribers) 37 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade 0.6 ICT goods exports (% of total goods exports) 5.7 ICT goods imports (% of total goods imports) 9.2 ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) 27.8 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2009 0.11 47 5,130 4.5 .. 80 1,002 75 7,502 4.4 92 82 Yes Private C C C 0.4 19,109 .. 3.3 576 18.0 21.1 110.9 10.8 15.2 .. 22.1 100.6 19.4 11.2 93 .. .. 69.6 .. 157 34.6 100 97.4 275 94 41.6 1,120 10.9 8.3 33.6 10.0 8.8 18.8 11.0 4.0 6.1 12.2 15.1 5.4 0.13 109.8 0.30 32.2 2011 197 Sudan Sub-Saharan Africa Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 198 2011 2009 35 36 320 6.2 61 29 42 44 1,220 7.3 70 38 3,811 41 2,321 8.5 80 64 Yes Mixed Yes Mixed M M C P P C 1.1 146 71.2 3.2 2,168 418.3 3.0 605 22.4 1.1 0.1 .. 0.3 .. 0.9 36.3 0.1 10.7 16 12.7 57.8 5.5 4.5 .. .. .. 0.0 1.1 .. 9.9 .. 342 17.2 20 .. 0 66 4.7 322 77 40.1 151 .. .. .. 3.9 3.4 23.3 4.7 7.1 30.4 0.0 5.7 9.5 0.0 4.7 1.2 21.3 18.4 19.9 .. .. 0.16 0.0 0.24 2.7 The Little Data Book on Information and Communication Technology Suriname Latin America & Caribbean Upper middle income Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 Upper middleincome group 2009 0.47 72 1,930 1.7 .. 72 0.52 75 4,760 5.4 95 69 No Public Yes Public P P C M C C 5.5 111 38.8 5.2 318 32.4 3.3 576 18.0 16.1 147.0 2.4 4.0 .. 22.1 100.6 19.4 11.2 93 .. .. 31.4 .. 157 34.6 .. 67.9 385 94 41.6 1,120 2.3 9.2 79.9 10.0 8.8 18.8 .. 4.9 0.0 12.2 15.1 5.4 0.02 21.0 0.30 32.2 Performance Access Telephone lines (per 100 people) 16.1 Mobile cellular subscriptions (per 100 people) 8.8 Fixed broadband Internet subscribers (per 100 people) 0.8 Personal computers (per 100 people) 4.2 Households with a television (%) .. Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 2.5 Quality .. Population covered by mobile cellular network (%) 0.0 Fixed broadband Internet subscribers (% of total subscribers) 6 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade .. ICT goods exports (% of total goods exports) 7.0 ICT goods imports (% of total goods imports) 0.0 ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) .. Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,002 75 7,502 4.4 92 82 199 Swaziland Sub-Saharan Africa Lower middle income Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 200 2011 2009 Lower middleincome group 2009 1 23 1,550 4.3 80 58 1 25 2,470 2.6 87 64 3,811 41 2,321 8.5 80 64 .. Public No Public M M C M M .. 2.6 137 9.9 4.5 1,118 22.4 3.0 605 22.4 3.0 3.1 0.5 1.1 .. 3.7 55.4 1.9 3.7 35 12.7 57.8 5.5 4.5 .. .. .. 0.9 3.4 .. 7.6 .. 342 17.2 70 0.0 1 91 6.8 35 77 40.1 151 .. .. .. 4.9 12.8 858.0 4.7 7.1 30.4 0.4 2.8 1.3 0.1 3.6 11.3 21.3 18.4 19.9 .. 0.00 0.24 The Little Data Book on Information and Communication Technology Sweden High income Highincome group 2009 Country data Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2000 2009 9 84 29,500 3.6 .. 112 9 85 48,840 2.4 .. 92 Yes Mixed Yes Mixed C P C C C C 3.1 422 31.9 2.7 894 12.7 Performance Access Telephone lines (per 100 people) 64.8 55.3 Mobile cellular subscriptions (per 100 people) 71.8 122.8 Fixed broadband Internet subscribers (per 100 people) 25.3 46.3 Personal computers (per 100 people) 50.7 88.1 Households with a television (%) .. 94 Usage International voice traffic, total (minutes per person per month) .. .. Mobile telephone usage (minutes per user per month) 112 206 Internet users (per 100 people) 45.6 90.3 Quality 99 98 Population covered by mobile cellular network (%) 88.8 Fixed broadband Internet subscribers (% of total subscribers) 11.1 International Internet bandwidth (bits per second per person) 2,098 49,828 Affordability .. 26.2 Residential fixed line tariff ($ a month) .. 14.8 Mobile cellular prepaid tariff ($ a month) .. 35.5 Fixed broadband Internet access tariff ($ a month) Trade 19.1 10.0 ICT goods exports (% of total goods exports) 16.3 11.5 ICT goods imports (% of total goods imports) 9.1 14.8 ICT service exports (% of total service exports) Applications .. 0.53 E-gov’t Web measure index (0–1, 1=highest presence) 116.1 1,266.2 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 1,117 77 37,990 2.0 98 91 3.0 765 15.5 45.1 111.2 24.3 65.4 98 .. 343 72.3 99 89.2 19,521 22.8 14.8 28.8 12.2 13.3 8.1 0.46 905.1 201 Switzerland High income Highincome group 2009 Country data Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2000 2009 7 73 40,280 2.1 .. 84 8 74 65,430 1.9 .. 85 Yes Mixed Yes Mixed C C C C C C 3.3 409 27.2 3.3 601 14.2 Performance Access Telephone lines (per 100 people) 72.9 60.1 Mobile cellular subscriptions (per 100 people) 64.6 119.7 Fixed broadband Internet subscribers (per 100 people) 23.2 35.9 Personal computers (per 100 people) 65.4 96.2 Households with a television (%) 94 92 Usage International voice traffic total (minutes per person per month) .. .. Mobile telephone usage (minutes per user per month) .. 130 Internet users (per 100 people) 47.9 70.9 Quality 98 100 Population covered by mobile cellular network (%) 3.4 94.6 Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) 2,941 29,413 Affordability .. 31.5 Residential fixed line tariff ($ a month) .. 33.7 Mobile cellular prepaid tariff ($ a month) .. 32.7 Fixed broadband Internet access tariff ($ a month) Trade 5.8 3.3 ICT goods exports (% of total goods exports) 11.0 6.6 ICT goods imports (% of total goods imports) .. .. ICT service exports (% of total service exports) Applications .. 0.44 E-gov’t Web measure index (0–1, 1=highest presence) 149.2 1,876.0 Secure Internet servers (per million people) 202 2011 1,117 77 37,990 2.0 98 91 3.0 765 15.5 45.1 111.2 24.3 65.4 98 .. 343 72.3 99 89.2 19,521 22.8 14.8 28.8 12.2 13.3 8.1 0.46 905.1 The Little Data Book on Information and Communication Technology Syrian Arab Republic Middle East & North Africa Lower middle income Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 Lower middleincome group 2009 17 52 960 2.2 83 57 21 55 2,410 4.4 84 66 .. Public No Public M P .. M P P 1.9 80 58.2 3.0 409 9.1 3.0 605 22.4 18.4 46.0 3.7 9.0 .. 12.7 57.8 5.5 4.5 .. .. 198 18.7 .. 342 17.2 96 4.4 261 77 40.1 151 1.3 7.6 31.5 4.7 7.1 30.4 0.2 1.4 4.4 21.3 18.4 19.9 0.04 0.1 0.24 2.7 Performance Access Telephone lines (per 100 people) 10.1 Mobile cellular subscriptions (per 100 people) 0.2 Fixed broadband Internet subscribers (per 100 people) 0.1 Personal computers (per 100 people) 1.5 Households with a television (%) .. Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 0.2 Quality 50 Population covered by mobile cellular network (%) 0.0 Fixed broadband Internet subscribers (% of total subscribers) 1 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade 0.0 ICT goods exports (% of total goods exports) 1.3 ICT goods imports (% of total goods imports) .. ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) 0.1 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 203 Tajikistan Europe & Central Asia Low income Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 204 2011 2009 Lowincome group 2009 6 27 170 1.1 99 68 7 26 700 8.2 100 72 846 29 509 5.4 62 56 .. Mixed No Mixed M .. .. M .. .. 0.7 45 1.0 2.9 114 71.4 2.9 301 .. 3.5 0.0 0.0 .. .. 4.2 70.5 0.0 1.3 .. 1.2 26.6 0.1 0.9 .. .. .. 0.0 .. 168 10.1 .. .. 2.7 0 0.0 0 .. 2.2 37 53 5.4 7 .. .. .. 0.9 2.9 363.6 8.8 8.0 89.9 .. .. 9.5 .. .. 19.6 0.6 5.9 6.5 .. .. 0.09 0.4 0.09 0.6 The Little Data Book on Information and Communication Technology Tanzania Sub-Saharan Africa Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 34 22 300 4.2 69 33 44 26 500 7.1 73 54 Yes Mixed Yes Mixed P C C M C C 1.7 78 12.6 .. .. .. 2.9 301 .. 0.5 0.3 0.0 0.3 3 0.4 39.9 0.1 0.9 9 1.2 26.6 0.1 0.9 .. .. .. 0.1 0.1 .. 1.5 .. .. 2.7 25 0.0 0 65 0.0 2 53 5.4 7 .. .. .. 12.2 10.2 63.6 8.8 8.0 89.9 0.4 6.0 4.3 0.6 6.9 2.7 0.6 5.9 6.5 .. .. 0.17 0.4 0.09 0.6 The Little Data Book on Information and Communication Technology 2011 846 29 509 5.4 62 56 205 Thailand East Asia & Pacific Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 206 2011 2009 62 31 1,960 -0.7 93 .. 68 34 3,760 4.6 94 .. 3,811 41 2,321 8.5 80 64 No Public Yes Public M C C C C C 2.6 353 27.0 4.0 1,957 9.8 3.0 605 22.4 9.0 4.9 1.0 2.7 .. 10.4 122.6 .. 6.7 92 12.7 57.8 5.5 4.5 .. .. .. 3.7 .. 459 25.8 .. 342 17.2 .. 0.0 4 38 .. 818 77 40.1 151 .. .. .. 8.3 2.4 18.8 4.7 7.1 30.4 29.5 25.3 .. 19.8 18.1 .. 21.3 18.4 19.9 .. 1.8 0.33 13.4 0.24 2.7 The Little Data Book on Information and Communication Technology Timor-Leste East Asia & Pacific Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2009 0.82 24 330 .. 38 72 1 28 2,460 2.4 51 59 .. .. No .. .. .. .. .. .. .. .. .. .. 7.9 .. 6.2 3.0 605 22.4 .. .. .. .. .. .. .. 0.1 .. .. 12.7 57.8 5.5 4.5 .. .. .. .. .. 79 .. .. 342 17.2 .. .. .. .. .. .. 77 40.1 151 .. .. .. .. .. .. 4.7 7.1 30.4 .. .. .. .. .. .. 21.3 18.4 19.9 .. .. 0.13 0.9 0.24 2.7 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 207 Togo Sub-Saharan Africa Low income Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 208 2011 2009 Lowincome group 2009 5 37 280 4.2 53 55 7 43 440 2.5 57 57 846 29 509 5.4 62 56 Yes Public Yes Public P P C M C C 2.9 86 45.3 7.4 1,059 41.1 2.9 301 .. 0.8 1.0 0.1 1.9 .. 2.7 33.0 0.9 3.1 .. 1.2 26.6 0.1 0.9 .. .. .. 1.9 2.3 .. 5.4 .. .. 2.7 80 0.0 0 85 4.5 23 53 5.4 7 .. .. .. 12.8 12.4 186.1 8.8 8.0 89.9 0.0 3.3 7.7 0.1 4.2 18.6 0.6 5.9 6.5 .. .. 0.07 1.8 0.09 0.6 The Little Data Book on Information and Communication Technology Tonga East Asia & Pacific Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 0.10 23 2,020 2.0 .. 78 0.10 25 3,260 1.0 99 82 .. Public No Private P .. P C C C 2.2 35 .. .. .. .. 3.0 605 22.4 29.8 51.0 4.3 5.9 .. 12.7 57.8 5.5 4.5 .. .. .. 8.1 .. 342 17.2 90 16.2 116 77 40.1 151 6.5 5.9 127.8 4.7 7.1 30.4 .. .. 2.8 21.3 18.4 19.9 0.07 19.2 0.24 2.7 Performance Access Telephone lines (per 100 people) 9.8 Mobile cellular subscriptions (per 100 people) 0.2 Fixed broadband Internet subscribers (per 100 people) 1.2 Personal computers (per 100 people) 1.3 Households with a television (%) .. Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 2.4 Quality 70 Population covered by mobile cellular network (%) 0.0 Fixed broadband Internet subscribers (% of total subscribers) 5 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade .. ICT goods exports (% of total goods exports) .. ICT goods imports (% of total goods imports) .. ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) 30.3 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 209 Trinidad and Tobago High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 210 2011 2009 1 11 5,190 5.0 .. 66 1 14 16,700 7.4 99 66 1,117 77 37,990 2.0 98 91 No Mixed Yes Mixed M C C C P P 3.0 157 39.2 2.6 .. .. 3.0 765 15.5 24.5 12.5 2.0 6.2 .. 23.5 147.2 8.6 13.2 .. 45.1 111.2 24.3 65.4 98 .. .. 7.7 36.9 .. 36.2 .. 343 72.3 .. 0.0 46 100 74.9 7,916 99 89.2 19,521 .. .. .. 19.5 6.5 12.6 22.8 14.8 28.8 0.1 4.1 .. 0.2 4.0 .. 12.2 13.3 8.1 .. 9.2 0.34 72.2 0.46 905.1 The Little Data Book on Information and Communication Technology Tunisia Middle East & North Africa Lower middle income Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 Lower middleincome group 2009 10 63 2,090 5.5 .. 75 10 67 3,720 4.9 78 78 No Public Yes Mixed M M C M C P 2.1 153 39.8 4.3 1,004 17.4 3.0 605 22.4 12.3 93.5 4.0 9.7 .. 12.7 57.8 5.5 4.5 .. .. 171 33.5 .. 342 17.2 100 90.1 2,699 77 40.1 151 2.8 7.2 11.7 4.7 7.1 30.4 6.0 7.5 4.9 21.3 18.4 19.9 0.48 14.1 0.24 2.7 Performance Access Telephone lines (per 100 people) 10.0 Mobile cellular subscriptions (per 100 people) 1.2 Fixed broadband Internet subscribers (per 100 people) 0.4 Personal computers (per 100 people) 2.2 Households with a television (%) 89 Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 2.7 Quality 60 Population covered by mobile cellular network (%) 0.0 Fixed broadband Internet subscribers (% of total subscribers) 5 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade 3.4 ICT goods exports (% of total goods exports) 5.5 ICT goods imports (% of total goods imports) 1.2 ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) 0.4 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 211 Turkey Europe & Central Asia Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 212 2011 2009 66 65 3,990 3.5 .. 69 75 69 8,720 4.9 91 74 1,002 75 7,502 4.4 92 82 Yes Public Yes Mixed M C C C P C 3.0 477 7.7 2.3 2,145 18.6 3.3 576 18.0 27.7 24.3 2.3 3.8 .. 22.1 83.9 8.5 6.1 98 22.1 100.6 19.4 11.2 93 .. 81 3.8 5.0 169 35.3 .. 157 34.6 50 0.0 9 100 99.9 4,323 94 41.6 1,120 .. .. .. 13.8 23.9 18.2 10.0 8.8 18.8 4.0 11.1 0.0 2.3 5.9 1.9 12.2 15.1 5.4 .. 3.2 0.35 95.1 0.30 32.2 The Little Data Book on Information and Communication Technology Turkmenistan Europe & Central Asia Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 5 46 650 3.9 .. .. 5 49 3,420 13.9 100 .. .. Public No Public M C .. M C .. 0.9 50 9.0 0.7 72 .. 3.0 605 22.4 8.1 0.2 0.0 1.5 93 9.4 29.4 .. 7.2 .. 12.7 57.8 5.5 4.5 .. .. .. 0.1 .. 239 1.6 .. 342 17.2 12 .. 0 14 .. 48 77 40.1 151 .. .. .. .. .. .. 4.7 7.1 30.4 0.0 6.3 .. .. .. .. 21.3 18.4 19.9 .. .. 0.03 0.2 0.24 2.7 The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 213 Turks and Caicos Islands High income High income group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 214 2011 2009 0.02 85 .. .. .. .. 0.03 93 .. .. .. 72 1,117 77 37,990 2.0 98 91 .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 3.0 765 15.5 .. .. .. .. .. .. .. .. .. .. 45.1 111.2 24.3 65.4 98 .. .. .. .. .. .. .. 343 72.3 .. .. .. .. .. .. 99 89.2 19,521 .. .. .. .. .. .. 22.8 14.8 28.8 3.9 4.9 .. 4.1 4.6 .. 12.2 13.3 8.1 .. .. .. 394.1 0.46 905.1 The Little Data Book on Information and Communication Technology Tuvalu East Asia & Pacific Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) .. 46 .. .. .. .. 0.01 50 .. .. .. .. .. .. No Public .. .. .. M M M .. 13 .. .. 54 .. 3.0 605 22.4 .. .. .. .. .. 8.5 12.5 5.0 8.0 50 12.7 57.8 5.5 4.5 .. .. .. .. .. .. 23.9 .. 342 17.2 .. 0.0 .. 18 38.9 135 77 40.1 151 .. .. .. .. .. .. 4.7 7.1 30.4 .. 6.6 .. .. .. .. 21.3 18.4 19.9 .. .. 0.01 .. 0.24 2.7 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 215 Uganda Sub-Saharan Africa Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 216 2011 2009 24 12 270 7.4 68 67 33 13 460 7.8 .. 66 846 29 509 5.4 62 56 Yes Mixed Yes Mixed C C C C C C 1.5 79 26.2 3.2 255 23.4 2.9 301 .. 0.3 0.5 0.0 0.2 6 0.7 28.7 0.1 1.7 7 1.2 26.6 0.1 0.9 .. .. .. 0.2 .. .. 9.8 .. .. 2.7 16 0.0 0 100 20.0 36 53 5.4 7 .. .. .. 9.9 7.9 194.4 8.8 8.0 89.9 1.1 6.1 5.6 4.9 9.3 6.1 0.6 5.9 6.5 .. .. 0.10 0.9 0.09 0.6 The Little Data Book on Information and Communication Technology Ukraine Europe & Central Asia Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 49 67 700 -1.9 99 85 46 68 2,800 5.6 100 91 .. Public Yes Mixed C C .. C C C 3.7 88 23.1 5.7 210 31.4 3.0 605 22.4 28.3 120.3 5.8 4.5 97 12.7 57.8 5.5 4.5 .. .. 269 33.3 .. 342 17.2 100 72.0 206 77 40.1 151 2.8 4.3 7.2 4.7 7.1 30.4 1.3 2.6 5.6 21.3 18.4 19.9 0.35 13.3 0.24 2.7 Performance Access Telephone lines (per 100 people) 21.2 Mobile cellular subscriptions (per 100 people) 1.7 Fixed broadband Internet subscribers (per 100 people) 0.5 Personal computers (per 100 people) 1.8 Households with a television (%) .. Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) 49 Internet users (per 100 people) 0.7 Quality 75 Population covered by mobile cellular network (%) 0.0 Fixed broadband Internet subscribers (% of total subscribers) 1 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade 1.3 ICT goods exports (% of total goods exports) 3.6 ICT goods imports (% of total goods imports) 2.5 ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) 0.9 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 217 United Arab Emirates High income Highincome group 2009 Country data 2000 2009 3 78 19,330 5.1 .. 63 5 78 26,370 7.0 90 65 .. Mixed Yes Mixed M M M P P P 2.7 294 28.9 3.1 924 9.8 3.0 765 15.5 31.5 44.1 6.5 12.4 .. 33.9 232.1 30.6 33.1 94 45.1 111.2 24.3 65.4 98 .. .. 23.6 .. .. 82.2 .. 343 72.3 100 0.7 5 100 49.0 13,233 99 89.2 19,521 .. .. .. 4.1 4.1 40.6 22.8 14.8 28.8 .. .. .. 2.0 5.3 .. 12.2 13.3 8.1 .. 9.1 0.25 243.2 0.46 905.1 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 218 2011 1,117 77 37,990 2.0 98 91 The Little Data Book on Information and Communication Technology United Kingdom High income Highincome group 2009 Country data Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2000 2009 59 89 25,910 3.4 .. 90 62 90 41,370 2.0 .. 88 Structure Separate telecommunications regulator Yes Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) C International long distance service C Mobile telephone service C Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Yes Private C C C 3.7 380 30.4 4.3 .. .. Performance Access Telephone lines (per 100 people) 59.8 54.4 Mobile cellular subscriptions (per 100 people) 73.8 130.0 Fixed broadband Internet subscribers (per 100 people) 14.3 31.6 Personal computers (per 100 people) 34.3 80.2 Households with a television (%) 99 99 Usage International voice traffic, total (minutes per person per month) .. .. Mobile telephone usage (minutes per user per month) 150 191 Internet users (per 100 people) 26.8 83.2 Quality 99 100 Population covered by mobile cellular network (%) 0.6 89.1 Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) 1,469 39,664 Affordability .. 24.1 Residential fixed line tariff ($ a month) .. 16.5 Mobile cellular prepaid tariff ($ a month) .. 23.8 Fixed broadband Internet access tariff ($ a month) Trade 19.8 8.6 ICT goods exports (% of total goods exports) 20.0 10.5 ICT goods imports (% of total goods imports) 5.9 7.9 ICT service exports (% of total service exports) Applications .. 0.77 E-gov’t Web measure index (0–1, 1=highest presence) 109.4 1,395.7 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 1,117 77 37,990 2.0 98 91 2011 3.0 765 15.5 45.1 111.2 24.3 65.4 98 .. 343 72.3 99 89.2 19,521 22.8 14.8 28.8 12.2 13.3 8.1 0.46 905.1 219 United States High income Highincome group 2009 Country data Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 2000 2009 282 79 34,890 4.4 .. 90 307 82 46,360 2.0 .. 92 Structure Separate telecommunications regulator Yes Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) C International long distance service C Mobile telephone service C Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 3.0 239 25.3 Yes Private C C C 2.8 416 15.6 Performance Access Telephone lines (per 100 people) 68.2 50.5 Mobile cellular subscriptions (per 100 people) 38.8 97.2 Fixed broadband Internet subscribers (per 100 people) 20.0 26.7 Personal computers (per 100 people) 57.1 80.5 Households with a television (%) 98 98 Usage International voice traffic total (minutes per person per month) .. 18.0 Mobile telephone usage (minutes per user per month) 387 829 Internet users (per 100 people) 43.9 78.1 Quality 99 100 Population covered by mobile cellular network (%) 104.1 Fixed broadband Internet subscribers (% of total subscribers) 22.4 International Internet bandwidth (bits per second per person) 394 11,279 Affordability .. 12.8 Residential fixed line tariff ($ a month) .. 15.3 Mobile cellular prepaid tariff ($ a month) .. 20.0 Fixed broadband Internet access tariff ($ a month) Trade 23.4 13.0 ICT goods exports (% of total goods exports) 18.9 15.1 ICT goods imports (% of total goods imports) 3.4 4.6 ICT service exports (% of total service exports) Applications .. 0.94 E-gov’t Web measure index (0–1, 1=highest presence) 274.0 1,443.3 Secure Internet servers (per million people) 220 2011 1,117 77 37,990 2.0 98 91 3.0 765 15.5 45.1 111.2 24.3 65.4 98 .. 343 72.3 99 89.2 19,521 22.8 14.8 28.8 12.2 13.3 8.1 0.46 905.1 The Little Data Book on Information and Communication Technology Uruguay Latin America & Caribbean Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 3 91 7,100 3.1 .. 82 3 92 9,010 3.4 98 92 No Public Yes Public M C P C C P 3.4 243 13.5 3.2 692 16.4 3.3 576 18.0 28.1 12.4 .. 10.6 93 28.5 113.7 8.6 13.6 91 22.1 100.6 19.4 11.2 93 .. .. 10.6 10.4 118 55.5 .. 157 34.6 100 .. 18 100 85.0 903 94 41.6 1,120 .. .. .. 12.5 12.7 18.1 10.0 8.8 18.8 0.2 7.4 2.9 0.1 7.0 9.5 12.2 15.1 5.4 .. 11.2 0.48 45.0 0.30 32.2 The Little Data Book on Information and Communication Technology 2011 1,002 75 7,502 4.4 92 82 221 Uzbekistan Europe & Central Asia Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 222 2011 2009 25 37 630 4.1 97 72 28 37 1,100 6.9 99 73 3,811 41 2,321 8.5 80 64 .. Public No Public P C .. P C .. 1.6 66 25.3 2.5 739 27.9 3.0 605 22.4 6.7 0.2 0.0 .. .. 6.7 59.1 9.9 3.1 .. 12.7 57.8 5.5 4.5 .. .. .. 0.5 .. 378 16.9 .. 342 17.2 75 0.0 0 93 3.2 46 77 40.1 151 .. .. .. 1.1 1.1 199.5 4.7 7.1 30.4 .. .. .. .. .. .. 21.3 18.4 19.9 .. .. 0.38 0.2 0.24 2.7 The Little Data Book on Information and Communication Technology Vanuatu East Asia & Pacific Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) 2009 0.19 22 1,440 3.5 .. 61 0.24 25 2,620 4.0 82 62 .. Mixed Yes Private M .. .. P C P 4.2 39 .. 3.4 131 20.0 3.0 605 22.4 3.0 52.7 1.1 1.4 .. 12.7 57.8 5.5 4.5 .. .. .. 7.1 .. 342 17.2 50 19.3 221 77 40.1 151 23.7 12.9 168.2 4.7 7.1 30.4 0.2 3.2 .. 21.3 18.4 19.9 0.01 207.5 0.24 2.7 Performance Access Telephone lines (per 100 people) 3.5 Mobile cellular subscriptions (per 100 people) 0.2 Fixed broadband Internet subscribers (per 100 people) 0.7 Personal computers (per 100 people) 1.3 Households with a television (%) .. Usage International voice traffic, total (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 2.1 Quality 20 Population covered by mobile cellular network (%) 0.0 Fixed broadband Internet subscribers (% of total subscribers) 3 International Internet bandwidth (bits per second per person) Affordability .. Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) Trade .. ICT goods exports (% of total goods exports) .. ICT goods imports (% of total goods imports) .. ICT service exports (% of total service exports) Applications .. E-gov’t Web measure index (0–1, 1=highest presence) 10.3 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 223 Venezuela, RB Latin America & Caribbean Upper middle income Upper middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 224 2011 2009 24 90 4,100 0.6 93 67 28 94 10,090 4.9 95 89 1,002 75 7,502 4.4 92 82 Yes Mixed Yes Private M C C C C C 3.3 386 26.3 3.5 1,500 11.9 3.3 576 18.0 10.4 22.4 1.1 4.5 .. 24.2 99.1 7.2 9.3 95 22.1 100.6 19.4 11.2 93 .. .. 3.4 6.6 119 31.2 .. 157 34.6 .. 1.6 6 90 91.5 628 94 41.6 1,120 .. .. .. 9.0 28.6 31.3 10.0 8.8 18.8 0.1 9.4 9.6 0.1 9.3 7.4 12.2 15.1 5.4 .. 3.7 0.30 7.4 0.30 32.2 The Little Data Book on Information and Communication Technology Vietnam East Asia & Pacific Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 78 24 390 6.7 90 64 87 28 1,000 7.6 93 .. .. Public No Mixed M M P C C C 3.5 43 50.1 4.7 79 .. 3.0 605 22.4 3.3 1.0 0.1 0.8 70 35.2 101.5 6.2 9.6 .. 12.7 57.8 5.5 4.5 .. .. .. 0.3 .. .. 27.5 .. 342 17.2 .. 0.0 0 70 24.7 581 77 40.1 151 .. .. .. 2.1 3.2 15.4 4.7 7.1 30.4 5.9 7.5 .. 3.8 7.1 .. 21.3 18.4 19.9 .. 0.1 0.30 3.1 0.24 2.7 The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 225 Virgin Islands (U.S.) High income Highincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 226 2011 2009 0.11 93 .. .. .. .. 0.11 95 .. .. .. .. 1,117 77 37,990 2.0 98 91 .. .. No .. .. .. .. .. .. .. .. .. .. .. .. .. 3.0 765 15.5 62.9 32.2 .. 2.4 .. 68.3 73.3 .. 2.7 .. 45.1 111.2 24.3 65.4 98 .. .. 13.8 .. .. 27.3 .. 343 72.3 .. .. 414 .. .. 411 99 89.2 19,521 .. .. .. .. .. .. 22.8 14.8 28.8 .. .. .. .. .. .. 12.2 13.3 8.1 .. 36.8 .. 373.5 0.46 905.1 The Little Data Book on Information and Communication Technology West Bank and Gaza Middle East & North Africa Lower middle income Lower middleincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) 3 72 1,560 7.4 .. 77 4 72 1,250 -0.9 95 78 .. .. No .. .. .. .. .. .. .. 0.4 263 46.2 0.8 880 18.4 3.0 605 22.4 9.1 5.9 0.2 3.4 .. 8.6 30.3 2.7 5.5 95 12.7 57.8 5.5 4.5 .. .. .. 1.2 .. .. 8.8 .. 342 17.2 95 0.0 6 95 54.5 313 77 40.1 151 .. .. .. .. .. .. 4.7 7.1 30.4 .. .. 0.4 .. .. 5.4 21.3 18.4 19.9 .. .. .. 3.6 0.24 2.7 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 The Little Data Book on Information and Communication Technology 2011 3,811 41 2,321 8.5 80 64 227 Yemen, Rep. Middle East & North Africa Lower middle income Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 228 2011 2009 Lower middleincome group 2009 18 26 400 5.6 .. 49 24 31 1,060 3.9 62 54 3,811 41 2,321 8.5 80 64 .. .. No Public M C M M C C 1.0 72 51.1 1.2 .. .. 3.0 605 22.4 1.9 0.2 0.0 0.2 .. 5.1 16.3 1.3 2.8 44 12.7 57.8 5.5 4.5 .. .. .. 0.1 .. .. 1.8 .. 342 17.2 .. 0.0 0 68 0.0 28 77 40.1 151 .. .. .. 0.7 4.8 219.9 4.7 7.1 30.4 .. .. 28.1 0.1 2.5 8.5 21.3 18.4 19.9 .. .. 0.05 0.3 0.24 2.7 The Little Data Book on Information and Communication Technology Zambia Sub-Saharan Africa Low income Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic, total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 2009 Lowincome group 2009 10 35 300 2.2 68 46 13 36 960 5.4 71 69 Yes Public Yes Public M C C M C C 2.0 59 12.3 2.6 175 29.3 2.9 301 .. 0.8 0.9 0.1 0.7 19 0.7 34.1 0.1 1.1 24 1.2 26.6 0.1 0.9 .. .. .. 0.2 .. .. 6.3 .. .. 2.7 51 0.3 0 50 31.4 8 53 5.4 7 .. .. .. 24.6 12.7 51.4 8.8 8.0 89.9 0.0 6.7 0.1 0.1 3.7 8.0 0.6 5.9 6.5 .. .. 0.10 1.2 0.09 0.6 The Little Data Book on Information and Communication Technology 2011 846 29 509 5.4 62 56 229 Zimbabwe Sub-Saharan Africa Low income Lowincome group 2009 Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–09 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile cellular and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) 230 2011 2009 12 34 480 1.5 .. 58 13 38 360 -7.5 92 56 846 29 509 5.4 62 56 No Public Yes Public M C C P P C 2.4 112 90.9 5.2 711 4.1 2.9 301 .. 2.0 2.1 0.2 1.6 .. 3.1 23.9 0.8 7.6 31 1.2 26.6 0.1 0.9 .. .. .. 0.4 1.6 98 11.4 .. .. 2.7 .. 2.2 1 75 18.1 17 53 5.4 7 .. .. .. .. .. .. 8.8 8.0 89.9 0.2 4.0 .. 0.6 4.8 .. 0.6 5.9 6.5 .. 0.1 0.13 1.0 0.09 0.6 The Little Data Book on Information and Communication Technology Glossary Adult literacy rate is the percentage of people ages 15 and older who can, with understanding, read and write a short, simple statement about their everyday life. (United Nations Educational, Scientific, and Cultural Organization Institute for Statistics) E-government Web measure index measures the level of sophistication of a government’s online presence based on four stages of e-government evolution: emerging presence, enhanced presence, transactional presence, and connected presence. A value of 0 indicates the lowest presence, a value of 1 the highest. Data listed for 2009 are for 2010. (United Nations Department of Economic and Social Affairs and United Nations Public Administration Network) Fixed broadband Internet access tariff is the lowest sampled cost per 100 kilobits per second per month and is calculated from low- and high-speed monthly service charges. Monthly charges do not include installation fees or modem rentals. (International Telecommunication Union) Fixed broadband Internet subscribers are the number of broadband subscribers with a digital subscriber line, cable modem, or other high-speed technology. (International Telecommunication Union) GDP growth is the annual percentage growth rate of gross domestic product (GDP) at market prices based on constant local currency. Aggregates are based on constant 2000 U.S. dollars. GDP is the sum of gross value added by all resident producers in the economy plus any product taxes and minus any subsidies not included in the value of the products. It is calculated without making deductions for depreciation of fabricated assets or for depletion and degradation of natural resources. (World Bank and Organisation for Economic Co-operation and Development) GNI per capita, World Bank Atlas method, is gross national income (GNI) converted to U.S. dollars using the World Bank Atlas method divided by the midyear population. GNI is the sum of value added by all resident producers plus any product taxes (less subsidies) not included in the valuation of output plus net receipts of primary income (compensation of employees and property income) from abroad. GNI, calculated in national currency, is usually converted to U.S. dollars at official exchange rates for comparisons across economies. The World Bank Atlas method is used to smooth fluctuations in prices and exchange rates. It averages the exchange rate for a given year and the two preceding years, adjusted for differences in rates of inflation between the country and the Euro area, Japan, the United Kingdom, and the United States. (World Bank) Gross primary, secondary, and tertiary enrollment is the combined number of students enrolled in primary, secondary, and tertiary levels of education, regardless of age, as a percentage of the population of official school age for the three levels. (United Nations Educational, Scientific and Cultural Organization Institute for Statistics) Households with a television are the percentage of households with a television (a standalone device capable of receiving broadcast television signals using such access means as over-the-air reception, cable, or satellite). (International Telecommunication Union) The Little Data Book on Information and Communication Technology 2011 231 Glossary ICT goods exports and imports are goods that are intended to fulfill the function of information processing and communication by electronic means, including transmission and display, or that use electronic processing to detect, measure, or record physical phenomena or to control a physical process. They include telecommunications equipment, computer and related equipment, electronic components, audio and video equipment, and other goods. Re-exports (exports of foreign goods in the same state as previously imported) are included. (United Nations Statistics Division) ICT service exports comprise communications services (telecommunications, business network services, teleconferencing, support services, and postal services) and computer and information services (database, data processing, software design and development, maintenance and repair, and news agency services). (International Monetary Fund) International Internet bandwidth is the capacity that backbone operators provide to carry Internet traffic. (International Telecommunication Union and TeleGeography) International voice traffic, total is the sum of international incoming and outgoing telephone traffic (in minutes). (International Telecommunication Union) Internet users are people who pay for Internet access (dialup, leased line, and fixed broadband) and people with access to the worldwide computer network who do not directly pay (for example, people who are a member of a household with access and people who access the Internet from work or school). (International Telecommunication Union) Level of competition, international long distance service, is the level of competition for international long distance telephone calls (M = monopoly, P = partial competition, C = full competition). (International Telecommunication Union and World Bank) Level of competition, Internet service, is the level of competition for retail Internet access service (M = monopoly, P = partial competition, C = full competition). (International Telecommunication Union and World Bank) Level of competition, mobile telephone service, is the level of competition for digital cellular mobile services (M = monopoly, P = partial competition, C = full competition). (International Telecommunication Union and World Bank) Mobile cellular and fixed-line subscribers per employee are telephone subscribers (fixed-line plus mobile) divided by the total number of telecommunications employees. (International Telecommunication Union) Mobile cellular subscriptions are the number of subscriptions—including postpaid and prepaid subscriptions—to a public mobile telephone service using cellular technology that provides access to the public switched telephone network. (International Telecommunication Union) Mobile cellular prepaid tariff is based on the Organisation for Economic Cooperation and Development’s low-user definition, which includes the cost of monthly mobile use for 25 outgoing calls per month spread over the same network, other mobile networks, and mobile to fixed-line calls and during peak, off-peak, and weekend times as well as 30 text messages per month. (International Telecommunication Union) 232 2011 The Little Data Book on Information and Communication Technology Mobile telephone usage is the minutes of use per mobile (both prepaid and contract) user per month. (Wireless Intelligence) Personal computers are self-contained computers designed to be used by a single individual. (International Telecommunication Union) Population is based on the de facto definition of population, which counts all residents regardless of legal status or citizenship, except for refugees not permanently settled in the country of asylum, who are generally considered part of the population of their country of origin. Data are midyear estimates. (World Bank) Population covered by mobile cellular network is the percentage of people who live within areas served by a mobile cellular signal regardless of whether they use it. (International Telecommunication Union) Residential fixed-line tariff is the monthly subscription charge plus the cost of 30 three-minute local calls (15 peak and 15 off-peak). (International Telecommunication Union) Secure Internet servers are the number of servers using encryption technology for Internet transactions. Data listed for 2009 are for December 2010. (Netcraft) Separate telecommunications regulator indicates whether the country has a separate telecommunications regulator. (International Telecommunication Union) Status of main fixed-line telephone operator indicates whether the incumbent fixed-line operator is a public or private entity. Public refers to a fully state-owned operator, private refers to a fully private operator, and mixed refers to a partially private operator. (International Telecommunication Union and World Bank) Telecommunications revenue is revenue from the provision of telecommunications services such as fixed line, mobile, and data. (International Telecommunication Union) Telecommunications investment is total telecommunications investment (capital expenditure) as a percentage of telecommunications revenue. (International Telecommunication Union) Telephone lines are lines that connect a subscriber’s terminal equipment to the public switched telephone network and that have a port on a telephone exchange. Integrated services digital network channels and fixed wireless subscribers are included. (International Telecommunication Union) Urban population is the midyear population of areas defined as urban in each country and reported to the United Nations. (United Nations) The Little Data Book on Information and Communication Technology 2011 233 1818 H Street N.W. Washington, D.C. 20433 USA Telephone: 202 473 1000 Fax: 202 477 6391 ISBN 978-0-8213-8860-0 SKU 18860 Web site: data.worldbank.org Email: data@worldbank.org AFGHANISTAN ALBANIA ALGERIA ANGOLA ARGENTINA ARMENIA AZERBAIJAN BANGLADESH BELARUS BELIZE BENIN BHUTAN BOLIVIA BOSNIA AND HERZEGOVINA BOTSWANA BRAZIL BULGARIA BURKINA FASO BURUNDI CAMBODIA CAMEROON CAPE VERDE CENTRAL AFRICAN REPUBLIC CHAD CHILE CHINA COLOMBIA COMOROS DEMOCRATIC REPUBLIC OF CONGO REPUBLIC OF CONGO COSTA RICA CÔTE D’IVOIRE CROATIA DJIBOUTI DOMINICA DOMINICAN REPUBLIC ECUADOR ARAB REPUBLIC OF EGYPT EL SALVADOR ERITREA ETHIOPIA FIJI GABON THE GAMBIA GEORGIA GHANA GRENADA GUATEMALA GUINEA GUINEA-BISSAU GUYANA HAITI HONDURAS INDIA INDONESIA ISLAMIC REPUBLIC OF IRAN JAMAICA JORDAN KAZAKHSTAN KENYA KYRGYZ REPUBLIC LAO PEOPLE’S DEMOCRATIC REPUBLIC LATVIA LEBANON LESOTHO LIBERIA FORMER YUGOSLAV REPUBLIC OF MACEDONIA MADAGASCAR MALAWI MALAYSIA MALDIVES MALI MAURITANIA MAURITIUS MEXICO MOLDOVA MONGOLIA MONTENEGRO MOROCCO MOZAMBIQUE MYANMAR NEPAL NICARAGUA NIGER NIGERIA PAKISTAN PANAMA PAPUA NEW GUINEA PARAGUAY PERU PHILIPPINES POLAND ROMANIA RUSSIAN FEDERATION RWANDA SAMOA SÃO TOMÉ AND PRÍNCIPE SENEGAL SERBIA SEYCHELLES SIERRA LEONE SOLOMON ISLANDS SOMALIA SOUTH AFRICA SRI LANKA ST. KITTS AND NEVIS ST. LUCIA ST. VINCENT AND THE GRENADINES SUDAN SWAZILAND TAJIKISTAN TANZANIA THAILAND TOGO TONGA TUNISIA TURKEY TURKMENISTAN UGANDA UKRAINE URUGUAY UZBEKISTAN VANUATU REPÚBLICA BOLIVARIANA DE VENEZUELA VIETNAM REPUBLIC OF YEMEN ZAMBIA ZIMBABWE
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