From World Development Indicators

The Little Data Book on
Information and
Communication
Technology

Economic and social context

Usage

Structure

Quality

Efficiency and capacity

Affordability

Performance

Trade

Access

Applications

2011

THE LITTLE DATA BOOK
ON INFORMATION AND
COMMUNICATION
TECHNOLOGY

Copyright ©2011 by the International Bank for
Reconstruction and Development/THE WORLD BANK
1818 H Street, N.W., Washington, D.C. 20433
U.S.A.
All rights reserved
Manufactured in the United States of America
First printing June 2011
ISBN: 978-0-8213-8860-0
eISBN: 978-0-8213-8883-9
DOI: 10.1596/978-0-8213-8860-0
SKU: 18860
The Little Data Book on Information and Communication Technology 2011
is a product of the Development Data Group of the Development
Economics Vice Presidency and the Global Information and
Communication Technologies Department of the World Bank.
Design by Communications Development Incorporated, Washington, D.C.

Contents
Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Data notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Regional tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
World . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
East Asia and Pacific. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Europe and Central Asia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Latin America and the Caribbean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Middle East and North Africa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
South Asia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Sub-Saharan Africa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Income group tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Low income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Middle income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Lower middle income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Upper middle income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Low and middle income. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Euro area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
High income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Country tables (in alphabetical order) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

The Little Data Book on Information and Communication Technology

2011

iii

Acknowledgments
The Little Data Book on Information and Communication Technology 2011 is
the result of close collaboration between the staff of the Development Data
Group of the Development Economics Vice Presidency and the Transport,
Water, and Information Communication Technologies Department of the
World Bank. The Development Data Group team included Azita Amjadi,
David Cieslikowski, Federico Escaler, Buyant Erdene Khaltarkhuu, Alison
Kwong, Jomo Tariku, and William Prince. The Global Information and
Communication Technologies team included Kaoru Kimura, Marta Priftis,
Christine Zhenwei Qiang and Helen Yang. We would also like to acknowledge
the cooperation of the International Telecommunication Union on the use
of its data. The work was carried out under the management of Shaida
Badiee and Philippe Dongier. The book was typeset by Alison Kwong. Staff
from External Affairs oversaw publication and dissemination of the book.

iv

2011

The Little Data Book on Information and Communication Technology

Preface
Since the late 1990s access to information and communication technologies
has seen tremendous growth—driven primarily by the wireless technologies
and liberalization of telecommunications markets. Mobile communications
have evolved from simple voice and text services to diversified innovative
applications and mobile broadband Internet. The number of mobile cellular
subscriptions reached approximately 4.7 billion globally, including people in
remote and rural areas. The number of Internet users has risen constantly
and now tops 1.8 billion people, with the number of broadband connections
more than 470 million in 2009.
The impacts of information and communication technologies cross all
sectors. Research shows that investment in information and communication
technologies is associated with such economic benefits as higher productivity,
lower costs, new economic opportunities, job creation, innovation, and
increased trade and exports. Information and communication technologies
also help provide better services in health and education and strengthen
social cohesion.
The Little Data Book on Information and Communication Technology 2011
charts the progress of this revolution for 213 countries around the world. It
provides comparable statistics on the sector for 2000 and 2009 across a
range of indicators, enabling readers to readily compare countries.
This book includes indicators covering the economic and social context, the
structure of the information and communication technology sector, sector
efficiency and capacity, and sector performance related to access, usage,
quality, affordability, trade, and applications. The Glossary contains definitions
of the terms used in the tables.
For more information about these data or other World Bank data publications,
visit our data Web site at data.worldbank.org or the Web site of the Information
and Communication Technologies Department at www.worldbank.org/ict.

The Little Data Book on Information and Communication Technology

2011

v

Data notes
The data in this book are for 2000 and 2009 or the most recent year unless
otherwise noted in the table or the Glossary.

Growth rates are proportional changes from the previous year unless
otherwise noted.

Regional aggregates include data for low- and middle-income
economies only.

Italics indicate data for years or periods other than those
specified.

Symbols used:
..

indicates that data are not available or that aggregates cannot
be calculated because of missing data.

0 or 0.0

indicates zero or small enough that the number would round
to zero at the displayed number of decimal places.

$

indicates current U.S. dollars.

Data are shown for economies with populations greater than 30,000 or for
smaller economies if they are members of the World Bank. The term country
(used interchangeably with economy) does not imply political independence
or official recognition by the World Bank but refers to any economy for which
the authorities report separate social or economic statistics.

vi

2011

The Little Data Book on Information and Communication Technology

Regional tables
The country composition of regions is based on the World Bank’s analytical
regions and may differ from common geographic usage.
East Asia and Pacific
American Samoa, Cambodia, China, Fiji, Indonesia, Kiribati, Democratic
Republic of Korea, Lao People’s Democratic Republic, Malaysia, Marshall
Islands, Federated States of Micronesia, Mongolia, Myanmar, Palau,
Papua New Guinea, Philippines, Samoa, Solomon Islands, Thailand,
Timor-Leste, Tonga, Tuvalu, Vanuatu, Vietnam
Europe and Central Asia
Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria,
Georgia, Kazakhstan, Kosovo, Kyrgyz Republic, Lithuania, Former
Yugoslav Republic of Macedonia, Moldova, Montenegro, Romania,
Russian Federation, Serbia, Tajikistan, Turkey, Turkmenistan, Ukraine,
Uzbekistan
Latin America and the Caribbean
Antigua and Barbuda, Argentina, Belize, Bolivia, Brazil, Chile, Colombia,
Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, El Salvador,
Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico,
Nicaragua, Panama, Paraguay, Peru, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Uruguay, República Bolivariana
de Venezuela
Middle East and North Africa
Algeria, Djibouti, Arab Republic of Egypt, Islamic Republic of Iran, Iraq,
Jordan, Lebanon, Libya, Morocco, Syrian Arab Republic, Tunisia, West
Bank and Gaza, Republic of Yemen
South Asia
Afghanistan, Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan,
Sri Lanka
Sub-Saharan Africa
Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape
Verde, Central African Republic, Chad, Comoros, Democratic Republic
of the Congo, Republic of Congo, Côte d’Ivoire, Eritrea, Ethiopia, Gabon,
The Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia,
Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Mozambique,
Namibia, Niger, Nigeria, Rwanda, São Tomé and Príncipe, Senegal,
Seychelles, Sierra Leone, Somalia, South Africa, Sudan, Swaziland,
Tanzania, Togo, Uganda, Zambia, Zimbabwe

The Little Data Book on Information and Communication Technology

2011

1

World
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

6,085
47
5,293
3.3
82
62

6,775
50
8,732
2.9
84
68

2.9
155
26.7

3.1
755
18.5

16.0
12.2
2.3
8.0
..

18.0
69.0
9.1
15.3
..

..
195
6.7

..
298
27.1

..
15.7
102

80
59.7
3,526

..
..
..

10.1
8.7
29.7

18.0
17.7
5.5

13.0
13.9
9.1

..
21.8

0.26
155.7

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2

2011

The Little Data Book on Information and Communication Technology

East Asia & Pacific
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

1,807
37
902
6.0
91
65

1,944
45
3,163
9.4
94
67

3.0
151
30.7

2.5
546
..

9.3
5.8
0.7
1.6
..

20.4
61.6
9.0
5.6
..

..
247
1.9

..
363
24.1

..
0.2
2

93
42.6
742

..
..
..

4.0
3.7
20.8

29.8
26.7
4.7

28.9
24.4
6.8

..
0.3

0.13
3.2

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

3

Europe & Central Asia
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

400
63
1,756
2.1
97
76

404
64
6,793
5.9
98
81

2.5
88
26.0

2.8
462
22.5

20.5
6.5
0.8
4.5
..

25.5
118.7
29.1
9.8
..

..
..
2.0

..
214
36.4

..
1.8
11

91
26.3
1,087

..
..
..

3.9
7.6
17.2

1.7
7.9
2.5

1.5
6.6
6.1

..
2.0

0.32
33.1

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

4

2011

The Little Data Book on Information and Communication Technology

Latin America & Caribbean
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

512
75
3,831
3.0
90
78

572
79
7,007
3.8
91
83

3.0
244
26.3

3.8
586
..

14.5
12.1
1.3
4.9
..

18.2
89.5
7.7
11.5
85

..
127
3.8

..
115
31.5

..
3.0
8

92
92.0
1,408

..
..
..

10.6
8.8
29.6

12.5
16.3
6.5

11.6
15.2
5.5

..
4.1

0.29
27.5

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

5

Middle East & North Africa
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

280
55
1,617
4.5
68
66

331
58
3,597
4.7
74
69

1.9
139
39.8

3.1
880
23.6

8.5
2.2
0.1
2.5
..

15.8
67.4
2.0
5.7
..

..
..
0.9

..
..
21.5

..
..
1

93
22.6
323

..
..
..

3.0
6.3
22.7

..
..
..

..
..
..

..
0.2

0.20
2.4

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

6

2011

The Little Data Book on Information and Communication Technology

South Asia
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

1,362
27
442
5.4
58
49

1,568
30
1,107
7.3
61
58

1.5
60
25.9

2.0
565
..

2.7
0.3
0.2
0.4
31

3.0
45.5
1.3
3.3
55

..
198
0.5

..
341
5.5

24
0.0
1

61
51.3
31

..
..
..

3.0
1.2
14.6

1.4
6.4
29.5

3.0
7.4
49.9

..
0.1

0.24
1.9

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

7

Sub-Saharan Africa
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

672
33
488
3.2
57
43

840
37
1,125
5.1
62
54

3.2
73
32.5

4.7
499
..

1.4
1.7
0.2
0.9
..

1.5
37.3
0.2
1.8
..

..
..
0.5

..
..
8.8

..
0.2
1

56
31.8
31

..
..
..

11.5
10.4
88.0

0.9
8.9
..

1.0
7.8
4.5

..
..

0.10
4.8

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

8

2011

The Little Data Book on Information and Communication Technology

Income group tables
For operational and analytical purposes the World Bank’s main criterion
for classifying economies is gross national income (GNI) per capita. Every
economy in The Little Data Book on Information and Communication Technology
is classified as low income, middle income, or high income. Low- and middleincome economies are sometimes referred to as developing economies. The
use of the term is convenient; it is not intended to imply that all economies
in the group are experiencing similar development or that other economies
have reached a preferred or final stage of development. Classification by
income does not necessarily reflect development status.
Low-income economies are those with a GNI per capita of $995 or less
in 2009.
Middle-income economies are those with a GNI per capita of more than
$995 but less than $12,196. Lower-middle-income and upper-middle-income
economies are separated at a GNI per capita of $3,945.
High-income economies are those with a GNI per capita of $12,196 or more.
Euro area includes the member states of the Economic and Monetary Union
of the European Union that have adopted the euro as their currency: Austria,
Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy,
Luxembourg, Malta, Netherlands, Portugal, Slovak Republic, Slovenia, and
Spain.

The Little Data Book on Information and Communication Technology

2011

9

Low income
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

695
25
264
4.1
58
46

846
29
509
5.4
62
56

1.7
48
26.7

2.9
301
..

0.6
0.3
0.0
0.3
..

1.2
26.6
0.1
0.9
..

..
..
0.1

..
..
2.7

..
0.3
0

53
5.4
7

..
..
..

8.8
8.0
89.9

0.2
..
3.9

0.6
5.9
6.5

..
..

0.09
0.6

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

10

2011

The Little Data Book on Information and Communication Technology

Middle income
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

4,339
43
1,267
4.1
80
62

4,813
48
3,397
6.4
83
67

2.8
148
27.7

3.2
665
22.5

9.0
4.9
0.6
2.0
..

14.7
66.7
6.9
5.5
..

..
164
1.7

..
284
20.9

..
0.7
3

80
38.0
348

..
..
..

5.7
7.6
22.0

16.9
18.2
7.1

16.3
16.6
13.3

..
1.0

0.26
8.8

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

11

Lower middle income
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

3,416
36
741
5.6
77
58

3,811
41
2,321
8.5
80
64

2.6
111
31.1

3.0
605
22.4

6.7
3.3
0.4
1.1
..

12.7
57.8
5.5
4.5
..

..
192
1.1

..
342
17.2

..
0.2
1

77
40.1
151

..
..
..

4.7
7.1
30.4

19.7
18.8
13.6

21.3
18.4
19.9

..
0.2

0.24
2.7

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

12

2011

The Little Data Book on Information and Communication Technology

Upper middle income
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

923
72
3,214
2.9
90
78

1,002
75
7,502
4.4
92
82

2.9
212
27.7

3.3
576
18.0

17.3
10.8
1.3
5.4
..

22.1
100.6
19.4
11.2
93

..
..
3.8

..
157
34.6

..
1.6
10

94
41.6
1,120

..
..
..

10.0
8.8
18.8

14.7
17.7
4.0

12.2
15.1
5.4

..
3.9

0.30
32.2

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

13

Low and middle income
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

5,034
41
1,128
4.1
78
59

5,659
45
2,968
6.4
80
65

2.7
97
27.3

3.2
624
..

7.8
4.3
0.5
1.8
..

12.6
60.7
6.2
5.1
..

..
..
1.5

..
280
18.1

..
1.9
3

76
37.9
299

..
..
..

6.6
7.9
31.5

16.7
18.0
7.0

16.2
16.4
13.1

..
0.9

0.18
7.6

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

14

2011

The Little Data Book on Information and Communication Technology

Euro area
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

312
72
21,980
2.8
..
90

327
73
38,872
1.5
..
94

2.6
408
23.0

2.6
765
14.5

53.0
60.3
12.4
26.0
95

47.9
123.2
26.9
56.0
98

..
106
22.8

..
146
67.3

99
3.5
827

99
80.7
32,455

..
..
..

27.6
19.6
29.0

11.6
13.1
6.0

6.6
8.6
9.8

..
38.4

0.48
544.6

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

15

High income
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

1,051 1,117
75
77
25,241 37,990
3.1
2.0
98
98
87
91

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

16

2011

2.9
354
25.9

3.0
765
15.5

55.4
49.9
12.8
36.4
..

45.1
111.2
24.3
65.4
98

..
206
30.5

..
343
72.3

98
99
19.9
89.2
564 19,521
..
..
..

22.8
14.8
28.8

18.3
17.7
5.2

12.2
13.3
8.1

..
110.7

0.46
905.1

The Little Data Book on Information and Communication Technology

Country tables
China
Data for China do not include data for Hong Kong SAR, China; Macao SAR,
China; or Taiwan, China.
Cyprus
GNI and GDP data and data calculated using GNI and GDP refer to the area
controlled by the government of the Republic of Cyprus. For more information,
see World Development Indicators 2011 or data.worldbank.org.
Georgia
GNI and GDP data and data calculated using GNI and GDP exclude Abkhazia
and South Ossetia. For more information, see World Development Indicators
2011 or data.worldbank.org
Kosovo, Montenegro, and Serbia
Montenegro declared independence from Serbia and Montenegro on June 3,
2006. Where available, data for each country are shown separately. However,
some indicators for Serbia prior to 2006 include data for Montenegro.
Moreover, data for most indicators for Serbia from 1999 onward exclude
data for Kosovo, which in 1999 became a territory under international
administration pursuant to UN Security Council Resolution 1244 (1999).
Kosovo became a member of the World Bank on June 29, 2009, and its
data are shown where available.
Moldova
GNI and GDP data and data calculated using GNI and GDP exclude Transnistria.
For more information, see World Development Indicators 2011 or data.worldbank.org.
Morocco
GNI and GDP data and data calculated using GNI and GDP include Former
Spanish Sahara. For more information, see World Development Indicators
2011 or data.worldbank.org.
Netherlands Antilles
Netherlands Antilles ceased to exist on October 10, 2010. Curacao and St.
Maarten became countries within the Kingdom of Netherlands. Bonaire, St.
Eustatius, and Saba became special municipalities of the Netherlands.
Tanzania
GNI and GDP data and data calculated using GNI and GDP refer to mainland
Tanzania only. For more information, see World Development Indicators 2011
or data.worldbank.org.

The Little Data Book on Information and Communication Technology

2011

17

Afghanistan
South Asia

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

18

2011

2009

24
21
..
..
..
14

30
24
310
10.5
..
55

846
29
509
5.4
62
56

No
Public

Yes
Public

C
..
..

P
P
P

3.8
..
..

0.0
58
37.8

2.9
301
..

0.1
0.0
0.0
..
..

0.4
40.3
0.0
0.4
..

1.2
26.6
0.1
0.9
..

..
..
0.0

0.6
..
3.4

..
..
2.7

..
..
..

75
50.0
550

53
5.4
7

..
..
..

..
..
..

8.8
8.0
89.9

..
..
..

..
0.4
..

0.6
5.9
6.5

..
..

0.23
0.7

0.09
0.6

The Little Data Book on Information and Communication Technology

Albania
Europe & Central Asia

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

3
42
1,170
5.2
99
68

3
47
4,000
5.4
96
68

Yes
Public

Yes
Public

M
C
C

P
P
C

1.8
40
28.4

6.0
871
10.4

3.3
576
18.0

5.0
1.0
0.2
0.8
90

11.5
131.9
3.3
4.6
..

22.1
100.6
19.4
11.2
93

..
..
0.1

21.9
56
41.2

..
157
34.6

84
0.0
4

99
85.7
1,902

94
41.6
1,120

..
..
..

6.0
13.4
22.0

10.0
8.8
18.8

0.7
4.3
4.8

1.1
5.4
5.7

12.2
15.1
5.4

..
0.3

0.31
8.5

0.30
32.2

The Little Data Book on Information and Communication Technology

2011

1,002
75
7,502
4.4
92
82

19

Algeria
Middle East & North Africa

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

20

2011

2009

31
60
1,610
3.2
70
68

35
66
4,420
4.0
73
74

1,002
75
7,502
4.4
92
82

No
Public

Yes
Public

M
M
..

P
P
C

0.6
103
23.9

2.5
285
23.7

3.3
576
18.0

5.8
0.3
0.2
0.7
..

7.4
93.8
0.6
1.1
..

22.1
100.6
19.4
11.2
93

..
..
0.5

2.8
222
13.5

..
157
34.6

40
0.0
0

82
71.1
5

94
41.6
1,120

..
..
..

4.2
6.3
15.4

10.0
8.8
18.8

0.0
5.9
..

0.0
4.9
..

12.2
15.1
5.4

..
..

0.10
0.9

0.30
32.2

The Little Data Book on Information and Communication Technology

American Samoa
East Asia & Pacific

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

0.06
89
..
..
..
..

0.07
93
..
..
..
..

..
..

Yes
..

..
..
..

..
..
..

..
82
..

..
..
..

3.3
576
18.0

15.5
3.6
..
..
..

22.1
100.6
19.4
11.2
93

..
..
..

..
157
34.6

..
..
..

94
41.6
1,120

..
..
..

10.0
8.8
18.8

..
..
..

12.2
15.1
5.4

..
29.3

0.30
32.2

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

Performance
Access
Telephone lines (per 100 people)
17.8
Mobile cellular subscriptions (per 100 people)
3.5
Fixed broadband Internet subscribers (per 100 people)
..
Personal computers (per 100 people)
..
Households with a television (%)
..
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
..
Quality
Population covered by mobile cellular network (%)
..
Fixed broadband Internet subscribers (% of total subscribers)
..
International Internet bandwidth (bits per second per person)
..
Affordability
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
..
Trade
ICT goods exports (% of total goods exports)
..
ICT goods imports (% of total goods imports)
..
ICT service exports (% of total service exports)
..
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
..
Secure Internet servers (per million people)
..

The Little Data Book on Information and Communication Technology

2011

1,002
75
7,502
4.4
92
82

21

Andorra
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

22

2011

2009

..
92
..
4.6
..
65

0.09
88
41,130
5.9
..
66

1,117
77
37,990
2.0
98
91

..
Public

No
Public

M
M
..

M
M
M

..
..
..

3.6
415
..

3.0
765
15.5

..
..
..
..
..

44.6
76.6
33.1
..
..

45.1
111.2
24.3
65.4
98

..
..
..

..
..
70.5

..
343
72.3

91
19.1
..

99
72.4
16,466

99
89.2
19,521

..
..
..

..
..
..

22.8
14.8
28.8

4.5
8.8
..

11.4
14.0
..

12.2
13.3
8.1

..
..

0.23
901.2

0.46
905.1

The Little Data Book on Information and Communication Technology

Angola
Sub-Saharan Africa

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

14
49
410
6.3
67
..

18
58
3,750
13.1
70
..

Yes
Public

Yes
Public

M
P
P

C
C
C

1.2
43
..

2.0
586
25.3

3.0
605
22.4

0.5
0.2
0.0
0.1
..

1.6
43.8
0.6
0.6
36

12.7
57.8
5.5
4.5
..

..
..
0.1

..
103
3.3

..
342
17.2

..
0.0
0

40
14.9
17

77
40.1
151

..
..
..

16.6
11.0
157.4

4.7
7.1
30.4

..
..
0.0

..
..
5.4

21.3
18.4
19.9

..
..

0.34
2.7

0.24
2.7

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

23

Antigua and Barbuda
Latin America & Caribbean

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

0.08
32
7,960
4.4
99
..

0.09
30
12,130
5.2
99
..

..
Public

No
Public

M
C
M

M
P
P

..
128
..

..
..
..

Performance
Access
Telephone lines (per 100 people)
49.7
42.6
Mobile cellular subscriptions (per 100 people)
28.5
154.0
Fixed broadband Internet subscribers (per 100 people)
..
17.8
Personal computers (per 100 people)
10.2
20.7
Households with a television (%)
89
..
Usage
International voice traffic total (minutes per person per month)
..
..
Mobile telephone usage (minutes per user per month)
..
..
Internet users (per 100 people)
6.5
74.2
Quality
85
100
Population covered by mobile cellular network (%)
..
95.5
Fixed broadband Internet subscribers (% of total subscribers)
356 13,699
International Internet bandwidth (bits per second per person)
Affordability
..
14.7
Residential fixed line tariff ($ a month)
..
12.2
Mobile cellular prepaid tariff ($ a month)
..
47.8
Fixed broadband Internet access tariff ($ a month)
Trade
40.6
9.7
ICT goods exports (% of total goods exports)
10.1
8.2
ICT goods imports (% of total goods imports)
4.4
3.4
ICT service exports (% of total service exports)
Applications
..
0.12
E-gov’t Web measure index (0–1, 1=highest presence)
241.6 1,084.1
Secure Internet servers (per million people)

24

2011

1,002
75
7,502
4.4
92
82

3.3
576
18.0

22.1
100.6
19.4
11.2
93
..
157
34.6
94
41.6
1,120
10.0
8.8
18.8
12.2
15.1
5.4
0.30
32.2

The Little Data Book on Information and Communication Technology

Argentina
Latin America & Caribbean

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

37
90
7,460
2.7
97
88

40
92
7,550
5.4
98
91

Yes
Private

Yes
Private

P
P
C

C
C
C

3.3
700
20.1

3.1
1,929
..

3.3
576
18.0

24.2
128.8
9.4
9.0
..

22.1
100.6
19.4
11.2
93

..
91
30.4

..
157
34.6

94
85.2
2,320

94
41.6
1,120

3.9
13.7
31.2

10.0
8.8
18.8

0.4
11.2
12.2

12.2
15.1
5.4

0.41
25.9

0.30
32.2

Performance
Access
Telephone lines (per 100 people)
21.4
Mobile cellular subscriptions (per 100 people)
17.6
Fixed broadband Internet subscribers (per 100 people)
3.3
Personal computers (per 100 people)
6.9
Households with a television (%)
..
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
89
Internet users (per 100 people)
7.0
Quality
Population covered by mobile cellular network (%)
30
Fixed broadband Internet subscribers (% of total subscribers)
5.7
International Internet bandwidth (bits per second per person)
12
Affordability
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
..
Trade
ICT goods exports (% of total goods exports)
0.7
ICT goods imports (% of total goods imports)
15.3
ICT service exports (% of total service exports)
6.5
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
..
Secure Internet servers (per million people)
6.4

The Little Data Book on Information and Communication Technology

2011

1,002
75
7,502
4.4
92
82

25

Armenia
Europe & Central Asia

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

26

2011

2009

3
65
660
5.1
99
76

3
64
3,100
10.5
100
75

3,811
41
2,321
8.5
80
64

..
Mixed

Yes
Mixed

M
M
C

M
P
C

3.0
71
46.3

4.5
173
23.6

3.0
605
22.4

17.3
0.6
0.4
0.8
89

20.4
85.0
2.9
9.7
97

12.7
57.8
5.5
4.5
..

..
..
1.3

..
209
6.8

..
342
17.2

38
0.0
3

88
1.1
22

77
40.1
151

..
..
..

4.1
5.8
31.5

4.7
7.1
30.4

2.1
7.0
13.0

1.5
5.0
16.1

21.3
18.4
19.9

..
0.3

0.17
17.5

0.24
2.7

The Little Data Book on Information and Communication Technology

Aruba
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

0.09
47
..
4.4
97
87

0.11
47
..
..
98
84

..
..

No
..

..
..
..

..
..
..

4.8
130
..

..
422
15.8

3.0
765
15.5

42.0
16.5
8.6
..
..

36.0
120.2
17.4
9.7
97

45.1
111.2
24.3
65.4
98

..
..
15.4

..
..
22.5

..
343
72.3

..
0.0
970

99
100.0
11,778

99
89.2
19,521

..
..
..

..
..
..

22.8
14.8
28.8

..
..
1.1

0.6
5.6
1.1

12.2
13.3
8.1

..
32.3

..
344.6

0.46
905.1

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

The Little Data Book on Information and Communication Technology

2011

1,117
77
37,990
2.0
98
91

27

Australia
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

19
22 1,117
87
89
77
21,260 43,770 37,990
4.4
3.3
2.0
..
..
98
115
114
91

Yes
Mixed

Yes
Mixed

C
C
C

C
C
C

3.1
181
30.9

3.4
346
18.8

3.0
765
15.5

Performance
Access
52.5
41.2
45.1
Telephone lines (per 100 people)
44.7 110.7 111.2
Mobile cellular subscriptions (per 100 people)
20.5
28.8
24.3
Fixed broadband Internet subscribers (per 100 people)
47.0
60.3
65.4
Personal computers (per 100 people)
..
..
98
Households with a television (%)
Usage
..
..
..
International voice traffic total (minutes per person per month)
98
111
343
Mobile telephone usage (minutes per user per month)
46.8
72.0
72.3
Internet users (per 100 people)
Quality
96
99
99
Population covered by mobile cellular network (%)
2.9
85.7
89.2
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person) 128 5,457 19,521
Affordability
..
26.0
22.8
Residential fixed line tariff ($ a month)
..
34.9
14.8
Mobile cellular prepaid tariff ($ a month)
..
26.0
28.8
Fixed broadband Internet access tariff ($ a month)
Trade
3.2
1.4
12.2
ICT goods exports (% of total goods exports)
16.3
11.4
13.3
ICT goods imports (% of total goods imports)
7.0
4.9
8.1
ICT service exports (% of total service exports)
Applications
..
0.77
0.46
E-gov’t Web measure index (0–1, 1=highest presence)
176.3 1,760.9 905.1
Secure Internet servers (per million people)

28

2011

The Little Data Book on Information and Communication Technology

Austria
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

8
8 1,117
66
67
77
25,840 46,450 37,990
3.0
2.0
2.0
..
..
98
90
89
91

Yes
Mixed

Yes
Mixed

C
P
C

C
C
C

2.4
545
18.8

1.7
843
14.4

3.0
765
15.5

Performance
Access
49.9
38.9
45.1
Telephone lines (per 100 people)
76.4 140.8 111.2
Mobile cellular subscriptions (per 100 people)
13.1
25.6
24.3
Fixed broadband Internet subscribers (per 100 people)
36.2
60.7
65.4
Personal computers (per 100 people)
93
97
98
Households with a television (%)
Usage
..
..
..
International voice traffic, total (minutes per person per month)
123
194
343
Mobile telephone usage (minutes per user per month)
33.7
73.5
72.3
Internet users (per 100 people)
Quality
98
99
99
Population covered by mobile cellular network (%)
87.7
89.2
Fixed broadband Internet subscribers (% of total subscribers) 18.1
International Internet bandwidth (bits per second per person) 1,034 20,323 19,521
Affordability
..
27.3
22.8
Residential fixed line tariff ($ a month)
..
6.8
14.8
Mobile cellular prepaid tariff ($ a month)
..
36.1
28.8
Fixed broadband Internet access tariff ($ a month)
Trade
7.9
5.5
12.2
ICT goods exports (% of total goods exports)
10.9
7.0
13.3
ICT goods imports (% of total goods imports)
3.4
6.5
8.1
ICT service exports (% of total service exports)
Applications
..
0.48
0.46
E-gov’t Web measure index (0–1, 1=highest presence)
83.2 856.9 905.1
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

29

Azerbaijan
Europe & Central Asia

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

30

2011

2009

8
51
610
7.3
99
72

9
52
4,840
17.9
100
77

1,002
75
7,502
4.4
92
82

..
Public

No
Mixed

M
C
..

P
P
C

1.6
123
27.9

2.4
484
17.6

3.3
576
18.0

10.0
5.2
0.0
0.7
..

15.9
88.3
5.9
8.0
99

22.1
100.6
19.4
11.2
93

..
..
0.1

6.4
97
42.0

..
157
34.6

94
0.0
0

99
19.2
1,399

94
41.6
1,120

..
..
..

2.5
4.4
48.8

10.0
8.8
18.8

0.3
10.6
..

0.0
8.5
4.7

12.2
15.1
5.4

..
0.1

0.32
5.2

0.30
32.2

The Little Data Book on Information and Communication Technology

Bahamas, The
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

0.30
0.34 1,117
82
84
77
17,040 21,390 37,990
5.5
1.3
2.0
..
..
98
67
74
91

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

Yes
Public

Yes
Mixed

M
M
M

C
M
C

..
132
..

..
396
..

3.0
765
15.5

37.5
10.3
2.7
8.9
..

37.7
105.0
11.3
12.3
..

45.1
111.2
24.3
65.4
98

..
..
4.3

..
..
33.9

..
343
72.3

95
34.0
146

100
99
81.9
89.2
1,814 19,521

..
..
..

..
..
..

22.8
14.8
28.8

0.6
3.9
..

0.6
3.0
0.0

12.2
13.3
8.1

..
71.2

0.23
367.3

0.46
905.1

The Little Data Book on Information and Communication Technology

2011

31

Bahrain
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

0.65
0.79 1,117
88
89
77
10,740 25,420 37,990
4.3
6.6
2.0
87
91
98
83
85
91

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

32

2011

2009

No
Mixed

Yes
Mixed

M
M
M

C
P
C

4.9
180
21.4

4.1
554
14.9

3.0
765
15.5

26.3
31.6
3.4
14.6
97

30.1
199.4
14.8
74.6
98

45.1
111.2
24.3
65.4
98

..
..
6.2

..
..
82.0

..
343
72.3

100
0.0
293

100
99
96.1
89.2
2,521 19,521

..
..
..

4.7
6.7
26.3

22.8
14.8
28.8

0.1
3.6
..

0.1
2.3
..

12.2
13.3
8.1

..
16.5

0.73
152.4

0.46
905.1

The Little Data Book on Information and Communication Technology

Bangladesh
South Asia

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

141
24
350
5.2
47
..

162
28
580
5.9
56
49

No
Public

Yes
Public

M
C
..

M
C
C

0.8
48
25.1

1.5
..
..

2.9
301
..

0.3
0.2
0.0
0.1
18

0.9
31.1
0.1
2.3
30

1.2
26.6
0.1
0.9
..

..
313
0.1

..
260
0.4

..
..
2.7

40
0.0
0

90
0.0
4

53
5.4
7

..
..
..

1.6
1.3
50.4

8.8
8.0
89.9

0.0
2.9
3.0

0.6
5.7
11.5

0.6
5.9
6.5

..
0.0

0.36
0.3

0.09
0.6

The Little Data Book on Information and Communication Technology

2011

846
29
509
5.4
62
56

33

Barbados
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

34

2011

2009

0.25
36
9,670
3.7
..
..

0.26
40
..
..
..
..

1,117
77
37,990
2.0
98
91

No
Private

Yes
Mixed

M
C
..

P
P
P

6.6
172
15.8

5.8
365
12.8

3.0
765
15.5

49.2
11.3
..
8.7
..

53.0
131.7
23.8
15.8
..

45.1
111.2
24.3
65.4
98

..
..
4.0

..
..
56.1

..
343
72.3

95
..
..

100
94.0
13,991

99
89.2
19,521

..
..
..

19.7
10.8
34.5

22.8
14.8
28.8

9.1
8.7
4.4

6.1
7.4
2.7

12.2
13.3
8.1

..
55.7

0.20
350.8

0.46
905.1

The Little Data Book on Information and Communication Technology

Belarus
Europe & Central Asia

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

10
70
1,380
6.7
100
87

10
74
5,560
8.4
100
90

..
Public

No
Public

M
C
..

M
C
C

1.5
105
28.8

2.1
280
41.3

3.3
576
18.0

41.1
100.2
16.9
0.8
95

22.1
100.6
19.4
11.2
93

..
320
45.9

..
157
34.6

99
67.0
2,277

94
41.6
1,120

1.0
3.4
7.2

10.0
8.8
18.8

0.7
2.4
9.0

12.2
15.1
5.4

0.30
9.3

0.30
32.2

Performance
Access
Telephone lines (per 100 people)
27.5
Mobile cellular subscriptions (per 100 people)
0.5
Fixed broadband Internet subscribers (per 100 people)
0.0
Personal computers (per 100 people)
..
Households with a television (%)
85
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
1.9
Quality
Population covered by mobile cellular network (%)
62
Fixed broadband Internet subscribers (% of total subscribers)
0.0
International Internet bandwidth (bits per second per person)
2
Affordability
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
..
Trade
ICT goods exports (% of total goods exports)
1.9
ICT goods imports (% of total goods imports)
2.9
ICT service exports (% of total service exports)
5.4
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
..
Secure Internet servers (per million people)
0.4

The Little Data Book on Information and Communication Technology

2011

1,002
75
7,502
4.4
92
82

35

Belgium
High income
Highincome
group
2009

Country data

Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2000

2009

10
97
25,400
2.9
..
108

11
97
45,270
1.7
..
94

Yes
Mixed

Yes
Mixed

C
P
C

C
P
C

1.9
374
33.7

2.8
732
13.3

3.0
765
15.5

39.4
115.1
29.7
37.7
99

45.1
111.2
24.3
65.4
98

..
148
75.2

..
343
72.3

100
97.8
24,945

99
89.2
19,521

33.6
20.8
29.0

22.8
14.8
28.8

2.8
4.3
9.8

12.2
13.3
8.1

0.63
490.4

0.46
905.1

Performance
Access
Telephone lines (per 100 people)
49.1
Mobile cellular subscriptions (per 100 people)
54.9
Fixed broadband Internet subscribers (per 100 people)
11.2
Personal computers (per 100 people)
22.4
Households with a television (%)
..
Usage
International voice traffic total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
105
Internet users (per 100 people)
29.3
Quality
99
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers) 12.5
International Internet bandwidth (bits per second per person) 1,829
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
6.2
ICT goods exports (% of total goods exports)
7.6
ICT goods imports (% of total goods imports)
9.2
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
33.2
Secure Internet servers (per million people)

36

2011

1,117
77
37,990
2.0
98
91

The Little Data Book on Information and Communication Technology

Belize
Latin America & Caribbean

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

0.25
48
3,110
5.8
..
69

0.33
52
3,740
4.2
..
75

Yes
Mixed

Yes
Mixed

M
..
M

M
C
C

6.0
132
15.1

5.2
272
24.4

3.0
605
22.4

9.4
48.6
2.4
14.4
..

12.7
57.8
5.5
4.5
..

..
..
10.8

..
342
17.2

..
98.3
2,401

77
40.1
151

17.5
14.9
55.0

4.7
7.1
30.4

0.1
4.9
4.6

21.3
18.4
19.9

0.16
301.7

0.24
2.7

Performance
Access
Telephone lines (per 100 people)
14.3
Mobile cellular subscriptions (per 100 people)
6.7
Fixed broadband Internet subscribers (per 100 people)
1.7
Personal computers (per 100 people)
12.0
Households with a television (%)
70
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
6.0
Quality
..
Population covered by mobile cellular network (%)
0.0
Fixed broadband Internet subscribers (% of total subscribers)
12
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
0.1
ICT goods exports (% of total goods exports)
4.5
ICT goods imports (% of total goods imports)
4.7
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
31.1
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

37

Benin
Sub-Saharan Africa

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

38

2011

2009

7
38
360
5.3
35
44

9
42
750
4.0
42
58

846
29
509
5.4
62
56

No
..

Yes
Public

M
M
..

M
C
..

2.4
87
54.2

1.0
1,652
5.2

2.9
301
..

0.8
0.8
0.0
0.2
16

1.4
56.3
0.2
0.7
25

1.2
26.6
0.1
0.9
..

..
..
0.2

25.8
..
2.2

..
..
2.7

23
0.0
0

80
9.3
35

53
5.4
7

..
..
..

10.0
14.8
117.7

8.8
8.0
89.9

0.0
3.3
3.1

0.1
3.5
0.7

0.6
5.9
6.5

..
0.1

0.12
0.1

0.09
0.6

The Little Data Book on Information and Communication Technology

Bermuda
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

0.06
100
..
3.6
..
87

0.06
100
..
3.2
..
73

..
..

No
..

..
..
..

..
..
..

2.5
151
33.0

3.8
178
11.3

3.0
765
15.5

90.2
20.9
..
48.3
..

89.6
132.0
59.4
22.5
96

45.1
111.2
24.3
65.4
98

..
..
43.5

..
..
83.9

..
343
72.3

..
..
..

98
62.4
8,699

99
89.2
19,521

..
..
..

..
..
..

22.8
14.8
28.8

..
..
..

..
..
..

12.2
13.3
8.1

..
..
496.3 5,897.8

0.46
905.1

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

The Little Data Book on Information and Communication Technology

2011

1,117
77
37,990
2.0
98
91

39

Bhutan
South Asia

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

40

2011

2009

0.56
25
730
6.2
..
50

0.70
36
2,020
8.8
53
62

3,811
41
2,321
8.5
80
64

Yes
Public

Yes
Public

M
..
..

M
C
C

2.3
41
26.2

2.2
449
81.1

3.0
605
22.4

2.5
0.0
0.1
0.9
..

3.8
46.9
1.0
2.0
38

12.7
57.8
5.5
4.5
..

..
..
0.4

..
..
7.2

..
342
17.2

..
0.0
2

21
46.6
222

77
40.1
151

..
..
..

3.0
2.0
10.0

4.7
7.1
30.4

..
12.3
..

2.6
6.0
..

21.3
18.4
19.9

..
..

0.19
4.2

0.24
2.7

The Little Data Book on Information and Communication Technology

Bolivia
Latin America & Caribbean

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

8
62
1,000
3.5
87
84

10
66
1,630
4.1
91
82

Yes
Mixed

Yes
Private

M
P
C

M
C
C

4.7
451
43.4

6.8
376
3.8

3.0
605
22.4

8.2
72.5
3.6
2.4
69

12.7
57.8
5.5
4.5
..

..
..
11.2

..
342
17.2

46
80.4
225

77
40.1
151

23.5
7.3
35.2

4.7
7.1
30.4

0.0
4.6
12.6

21.3
18.4
19.9

0.30
7.9

0.24
2.7

Performance
Access
Telephone lines (per 100 people)
6.1
Mobile cellular subscriptions (per 100 people)
7.0
Fixed broadband Internet subscribers (per 100 people)
0.5
Personal computers (per 100 people)
1.7
Households with a television (%)
61
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
1.4
Quality
43
Population covered by mobile cellular network (%)
0.0
Fixed broadband Internet subscribers (% of total subscribers)
2
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
0.7
ICT goods exports (% of total goods exports)
7.6
ICT goods imports (% of total goods imports)
15.9
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
0.6
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

41

Bosnia and Herzegovina
Europe & Central Asia

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

42

2011

2009

4
43
1,510
25.2
97
..

4
48
4,700
5.0
98
74

1,002
75
7,502
4.4
92
82

Yes
Public

Yes
Mixed

M
P
C

C
C
C

4.2
480
22.8

5.5
567
20.2

3.3
576
18.0

21.1
2.5
0.4
3.8
..

26.5
86.5
10.6
6.4
97

22.1
100.6
19.4
11.2
93

..
..
1.1

..
..
37.7

..
157
34.6

60
0.0
7

99
73.2
1,195

94
41.6
1,120

..
..
..

8.8
9.4
18.5

10.0
8.8
18.8

..
..
..

0.6
3.7
9.2

12.2
15.1
5.4

..
..

0.28
16.0

0.30
32.2

The Little Data Book on Information and Communication Technology

Botswana
Sub-Saharan Africa

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

2
53
3,180
7.8
..
72

2
60
6,260
4.4
84
72

Yes
Public

Yes
Public

M
C
C

C
C
C

3.3
202
13.9

2.9
1,018
122.2

3.3
576
18.0

7.4
96.1
0.5
6.2
..

22.1
100.6
19.4
11.2
93

..
..
6.2

..
157
34.6

99
89.0
220

94
41.6
1,120

18.0
8.1
62.2

10.0
8.8
18.8

0.4
5.5
3.3

12.2
15.1
5.4

0.20
8.6

0.30
32.2

Performance
Access
Telephone lines (per 100 people)
7.9
Mobile cellular subscriptions (per 100 people)
12.9
Fixed broadband Internet subscribers (per 100 people)
0.9
Personal computers (per 100 people)
3.5
Households with a television (%)
10
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
2.9
Quality
90
Population covered by mobile cellular network (%)
0.0
Fixed broadband Internet subscribers (% of total subscribers)
3
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
0.7
ICT goods exports (% of total goods exports)
6.0
ICT goods imports (% of total goods imports)
0.1
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
..
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,002
75
7,502
4.4
92
82

43

Brazil
Latin America & Caribbean

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

44

2011

2009

174
81
3,870
1.7
86
90

194
86
8,070
3.6
90
85

1,002
75
7,502
4.4
92
82

Yes
Private

Yes
Mixed

P
P
C

C
C
C

3.4
516
39.8

4.5
358
12.6

3.3
576
18.0

17.8
13.3
1.3
4.9
89

21.4
89.8
8.3
16.1
97

22.1
100.6
19.4
11.2
93

..
249
2.9

..
86
39.2

..
157
34.6

..
4.4
5

91
90.0
2,108

94
41.6
1,120

..
..
..

13.4
34.6
28.0

10.0
8.8
18.8

4.6
16.4
0.7

1.8
11.4
2.0

12.2
15.1
5.4

..
5.8

0.37
40.6

0.30
32.2

The Little Data Book on Information and Communication Technology

Brunei Darussalam
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service

2009

0.33
71
14,670
1.0
93
75

0.40
75
27,050
2.1
95
78

No
Public

Yes
Public

P
M
..

P
M
P

..
..
..

..
..
..

3.0
765
15.5

20.2
106.7
25.1
8.9
..

45.1
111.2
24.3
65.4
98

..
..
79.8

..
343
72.3

..
20.0
1,581

99
89.2
19,521

..
..
..

22.8
14.8
28.8

0.2
6.6
..

12.2
13.3
8.1

0.28
63.9

0.46
905.1

Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

Performance
Access
24.1
Telephone lines (per 100 people)
28.5
Mobile cellular subscriptions (per 100 people)
6.7
Fixed broadband Internet subscribers (per 100 people)
6.9
Personal computers (per 100 people)
..
Households with a television (%)
Usage
..
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
9.0
Internet users (per 100 people)
Quality
..
Population covered by mobile cellular network (%)
8.2
Fixed broadband Internet subscribers (% of total subscribers)
180
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
0.2
ICT goods exports (% of total goods exports)
6.4
ICT goods imports (% of total goods imports)
..
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
8.8
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,117
77
37,990
2.0
98
91

45

Bulgaria
Europe & Central Asia

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

46

2011

2009

8
69
1,640
0.7
98
79

8
71
6,060
5.4
98
84

1,002
75
7,502
4.4
92
82

Yes
Public

Yes
Private

M
C
C

P
P
C

3.0
140
14.0

5.1
565
22.5

3.3
576
18.0

35.8
9.2
0.1
4.5
..

28.5
140.0
11.2
11.0
98

22.1
100.6
19.4
11.2
93

..
..
5.3

8.7
103
44.8

..
157
34.6

95
0.0
5

100
98.9
37,657

94
41.6
1,120

..
..
..

13.8
17.6
14.8

10.0
8.8
18.8

1.0
5.2
2.3

3.6
6.4
5.6

12.2
15.1
5.4

..
2.3

0.41
73.3

0.30
32.2

The Little Data Book on Information and Communication Technology

Burkina Faso
Sub-Saharan Africa

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

12
17
250
6.8
..
22

16
20
510
5.4
29
33

Yes
Public

Yes
Public

M
C
C

M
P
P

2.0
62
38.0

4.0
440
88.6

2.9
301
..

0.5
0.2
0.0
0.1
6

1.1
20.9
0.1
0.6
18

1.2
26.6
0.1
0.9
..

..
..
0.1

..
..
1.1

..
..
2.7

22
0.0
0

61
26.5
15

53
5.4
7

..
..
..

11.5
14.4
91.3

8.8
8.0
89.9

0.9
4.2
7.2

0.0
2.0
11.6

0.6
5.9
6.5

..
..

0.16
0.2

0.09
0.6

The Little Data Book on Information and Communication Technology

2011

846
29
509
5.4
62
56

47

Burundi
Sub-Saharan Africa

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

48

2011

2009

6
8
120
-0.7
59
30

8
11
150
3.0
67
55

846
29
509
5.4
62
56

Yes
Public

Yes
Public

M
C
C

C
C
C

1.9
65
..

3.1
492
..

2.9
301
..

0.3
0.3
0.0
0.1
..

0.4
10.1
0.1
0.9
..

1.2
26.6
0.1
0.9
..

..
..
0.1

..
..
0.8

..
..
2.7

..
..
0

80
3.2
2

53
5.4
7

..
..
..

..
..
..

8.8
8.0
89.9

..
..
0.0

1.9
10.9
0.0

0.6
5.9
6.5

..
..

0.04
0.2

0.09
0.6

The Little Data Book on Information and Communication Technology

Cambodia
East Asia & Pacific

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

13
17
280
7.3
67
50

15
22
650
9.0
78
57

..
Public

Yes
Mixed

P
P
P

P
C
C

0.6
241
..

0.4
1,712
..

2.9
301
..

0.2
1.0
0.0
0.1
33

0.4
37.8
0.1
0.4
55

1.2
26.6
0.1
0.9
..

..
..
0.0

..
34
0.5

..
..
2.7

80
0.0
0

87
92.2
19

53
5.4
7

..
..
..

7.8
5.0
88.5

8.8
8.0
89.9

0.0
2.4
8.8

0.1
4.0
6.5

0.6
5.9
6.5

..
0.2

0.14
1.6

0.09
0.6

The Little Data Book on Information and Communication Technology

2011

846
29
509
5.4
62
56

49

Cameroon
Sub-Saharan Africa

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

50

2011

2009

16
50
620
4.8
68
45

20
58
1,190
3.3
71
57

3,811
41
2,321
8.5
80
64

Yes
Public

Yes
Public

M
P
C

M
C
C

1.4
90
62.8

3.1
1,050
37.4

3.0
605
22.4

0.6
0.7
0.0
0.3
18

1.7
37.9
0.1
1.1
32

12.7
57.8
5.5
4.5
..

..
..
0.3

..
..
3.8

..
342
17.2

37
0.0
0

58
3.6
23

77
40.1
151

..
..
..

14.1
14.0
88.6

4.7
7.1
30.4

0.0
3.0
1.4

0.0
3.2
6.6

21.3
18.4
19.9

..
..

0.15
0.6

0.24
2.7

The Little Data Book on Information and Communication Technology

Canada
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

31
80
22,130
4.3
..
95

34
81
41,980
2.1
..
93

Yes
Private

Yes
Private

C
P
C

C
C
C

2.8
331
24.0

2.5
424
29.8

3.0
765
15.5

67.7
28.4
14.1
41.9
99

54.1
68.4
32.2
94.3
99

45.1
111.2
24.3
65.4
98

..
215
42.2

..
401
77.7

..
343
72.3

90
32.6
1,133

98
91.9
16,193

99
89.2
19,521

..
..
..

18.3
17.7
24.8

22.8
14.8
28.8

8.2
15.0
9.5

4.4
9.6
11.2

12.2
13.3
8.1

..
0.88
162.6 1,236.6

0.46
905.1

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,117
77
37,990
2.0
98
91

51

Cape Verde
Sub-Saharan Africa

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

52

2011

2009

0.44
53
1,310
6.6
..
73

0.51
60
3,010
6.4
85
69

3,811
41
2,321
8.5
80
64

Yes
Mixed

Yes
Mixed

M
C
C

M
P
P

7.0
154
35.3

4.0
665
19.1

3.0
605
22.4

12.4
4.5
0.6
5.7
40

14.3
77.5
1.8
14.0
67

12.7
57.8
5.5
4.5
..

..
..
1.8

16.2
45
29.7

..
342
17.2

90
0.0
2

96
80.1
311

77
40.1
151

..
..
..

5.0
15.6
34.9

4.7
7.1
30.4

2.4
7.1
9.8

1.2
4.2
5.7

21.3
18.4
19.9

..
..

0.27
13.7

0.24
2.7

The Little Data Book on Information and Communication Technology

Cayman Islands
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

0.04
100
..
..
..
81

0.05
100
..
..
99
78

..
..

No
..

..
..
..

..
..
..

..
170
..

..
..
..

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

Performance
Access
Telephone lines (per 100 people)
87.1
69.1
Mobile cellular subscriptions (per 100 people)
26.6
84.0
Fixed broadband Internet subscribers (per 100 people)
..
..
Personal computers (per 100 people)
..
..
Households with a television (%)
..
73
Usage
International voice traffic, total (minutes per person per month)
..
..
Mobile telephone usage (minutes per user per month)
..
..
Internet users (per 100 people)
..
43.7
Quality
..
100
Population covered by mobile cellular network (%)
..
..
Fixed broadband Internet subscribers (% of total subscribers)
..
..
International Internet bandwidth (bits per second per person)
Affordability
..
..
Residential fixed line tariff ($ a month)
..
..
Mobile cellular prepaid tariff ($ a month)
..
..
Fixed broadband Internet access tariff ($ a month)
Trade
..
..
ICT goods exports (% of total goods exports)
..
..
ICT goods imports (% of total goods imports)
..
..
ICT service exports (% of total service exports)
Applications
..
..
E-gov’t Web measure index (0–1, 1=highest presence)
266.0 1,920.4
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,117
77
37,990
2.0
98
91

3.0
765
15.5

45.1
111.2
24.3
65.4
98
..
343
72.3
99
89.2
19,521
22.8
14.8
28.8
12.2
13.3
8.1
0.46
905.1

53

Central African Republic
Sub-Saharan Africa

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

54

2011

2009

4
38
270
3.0
49
35

4
39
450
0.8
55
30

846
29
509
5.4
62
56

Yes
Mixed

Yes
Mixed

M
C
..

M
C
..

1.1
35
1.0

1.1
293
..

2.9
301
..

0.3
0.1
0.0
0.2
..

0.3
3.8
0.1
0.3
..

1.2
26.6
0.1
0.9
..

..
..
0.1

..
..
0.5

..
..
2.7

18
0.0
0

19
0.0
0

53
5.4
7

..
10.1
..
12.9
.. 1,329.5

8.8
8.0
89.9

0.1
2.1
..

0.1
2.7
..

0.6
5.9
6.5

..
..

0.00
0.2

0.09
0.6

The Little Data Book on Information and Communication Technology

Chad
Sub-Saharan Africa

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

8
23
180
3.1
26
31

11
27
600
10.2
34
38

Yes
Public

Yes
Public

M
P
M

M
..
C

1.4
31
..

..
127
..

2.9
301
..

0.1
0.1
0.0
0.1
..

0.1
24.0
0.0
0.2
3

1.2
26.6
0.1
0.9
..

..
..
0.0

..
..
1.7

..
..
2.7

8
0.0
0

24
0.0
1

53
5.4
7

..
..
..

..
..
..

8.8
8.0
89.9

..
..
..

..
..
..

0.6
5.9
6.5

..
..

0.02
..

0.09
0.6

The Little Data Book on Information and Communication Technology

2011

846
29
509
5.4
62
56

55

Channel Islands
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

56

2011

2009

0.15
31
43,020
..
..
..

0.15
31
68,610
0.5
..
..

1,117
77
37,990
2.0
98
91

..
..

No
..

..
..
..

..
..
..

..
..
..

..
..
..

3.0
765
15.5

..
..
..
..
..

..
..
..
..
..

45.1
111.2
24.3
65.4
98

..
..
..

..
..
..

..
343
72.3

..
..
..

..
..
..

99
89.2
19,521

..
..
..

..
..
..

22.8
14.8
28.8

..
..
..

..
..
..

12.2
13.3
8.1

..
..

..
..

0.46
905.1

The Little Data Book on Information and Communication Technology

Chile
Latin America & Caribbean

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

15
86
4,840
3.8
96
78

17
89
9,470
4.1
99
84

..
Private

Yes
Private

C
C
..

C
C
C

3.4
315
44.0

..
592
..

3.3
576
18.0

21.4
22.1
3.8
9.2
87

21.1
96.9
9.8
14.1
100

22.1
100.6
19.4
11.2
93

..
220
16.6

3.6
148
34.0

..
157
34.6

100
1.3
12

100
99.7
4,076

94
41.6
1,120

..
..
..

23.6
10.2
48.1

10.0
8.8
18.8

0.2
11.0
5.9

0.2
6.8
2.8

12.2
15.1
5.4

..
9.0

0.61
52.8

0.30
32.2

The Little Data Book on Information and Communication Technology

2011

1,002
75
7,502
4.4
92
82

57

China
East Asia & Pacific

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

58

2011

2009

1,263
36
930
8.5
91
65

1,331
44
3,650
10.9
94
67

3,811
41
2,321
8.5
80
64

..
Public

No
Mixed

P
P
C

P
P
C

3.2
222
69.8

2.5
1,310
32.0

3.0
605
22.4

11.5
6.8
0.7
1.6
..

23.6
56.1
11.4
5.7
..

12.7
57.8
5.5
4.5
..

..
247
1.8

..
425
28.8

..
342
17.2

..
0.3
2

97
44.2
651

77
40.1
151

..
..
..

2.3
3.7
17.6

4.7
7.1
30.4

18.9
22.5
5.6

29.5
24.0
6.0

21.3
18.4
19.9

..
0.1

0.37
1.9

0.24
2.7

The Little Data Book on Information and Communication Technology

Colombia
Latin America & Caribbean

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

40
72
2,350
0.8
..
73

46
75
4,990
4.5
93
83

Yes
Public

Yes
Mixed

C
P
C

C
P
C

2.7
242
54.6

3.7
..
..

3.3
576
18.0

16.4
92.3
5.0
11.2
88

22.1
100.6
19.4
11.2
93

..
148
45.5

..
157
34.6

83
93.5
2,940

94
41.6
1,120

5.7
9.5
34.8

10.0
8.8
18.8

0.3
9.9
7.4

12.2
15.1
5.4

0.71
14.3

0.30
32.2

Performance
Access
Telephone lines (per 100 people)
18.1
Mobile cellular subscriptions (per 100 people)
5.7
Fixed broadband Internet subscribers (per 100 people)
0.6
Personal computers (per 100 people)
3.8
Households with a television (%)
83
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
115
Internet users (per 100 people)
2.2
Quality
..
Population covered by mobile cellular network (%)
3.7
Fixed broadband Internet subscribers (% of total subscribers)
16
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
0.2
ICT goods exports (% of total goods exports)
10.3
ICT goods imports (% of total goods imports)
9.1
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
1.8
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,002
75
7,502
4.4
92
82

59

Comoros
Sub-Saharan Africa

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

60

2011

2009

0.54
28
400
1.7
68
52

0.66
28
810
1.9
74
61

846
29
509
5.4
62
56

..
Public

Yes
Mixed

M
..
M

M
M
M

3.2
55
69.5

9.0
161
..

2.9
301
..

1.3
0.0
0.1
0.6
..

3.9
15.2
0.2
0.9
..

1.2
26.6
0.1
0.9
..

..
..
0.3

..
..
3.7

..
..
2.7

..
0.0
0

40
0.0
11

53
5.4
7

..
..
..

11.1
13.9
428.4

8.8
8.0
89.9

..
..
..

..
..
..

0.6
5.9
6.5

..
..

0.03
1.5

0.09
0.6

The Little Data Book on Information and Communication Technology

Congo, Dem. Rep.
Sub-Saharan Africa

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service

51
30
80
-3.8
67
27

66
35
160
5.2
67
51

No
Public

Yes
Mixed

C
C
C

C
C
C

..
..
..

7.4
3,628
82.5

2.9
301
..

0.0
0.0
0.0
0.0
..

0.1
15.4
0.1
0.0
14

1.2
26.6
0.1
0.9
..

..
..
0.0

0.5
..
0.6

..
..
2.7

..
0.0
0

50
2.2
1

53
5.4
7

..
..
..

..
..
..

8.8
8.0
89.9

..
..
..

..
..
..

0.6
5.9
6.5

..
..

0.09
0.1

0.09
0.6

Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

The Little Data Book on Information and Communication Technology

2011

846
29
509
5.4
62
56

61

Congo, Rep.
Sub-Saharan Africa

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

62

2011

2009

3
58
580
1.9
..
48

4
62
2,080
4.0
..
66

3,811
41
2,321
8.5
80
64

..
Public

Yes
Public

C
C
..

C
C
..

..
..
..

2.7
..
..

3.0
605
22.4

0.7
2.3
0.0
0.4
..

0.7
58.9
0.0
0.6
25

12.7
57.8
5.5
4.5
..

..
..
0.0

..
160
6.7

..
342
17.2

17
0.0
0

53
0.0
0

77
40.1
151

..
..
..

..
..
..

4.7
7.1
30.4

..
..
..

..
..
..

21.3
18.4
19.9

..
..

0.08
1.3

0.24
2.7

The Little Data Book on Information and Communication Technology

Costa Rica
Latin America & Caribbean

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

4
59
3,700
5.7
95
66

5
64
6,260
5.1
96
73

Yes
Public

Yes
Public

M
M
M

P
M
P

1.7
231
44.4

1.8
497
56.1

3.3
576
18.0

22.9
5.4
0.9
15.3
83

32.6
42.6
6.0
23.1
96

22.1
100.6
19.4
11.2
93

..
..
5.8

11.0
..
34.5

..
157
34.6

..
0.0
10

69
100.0
4,333

94
41.6
1,120

..
..
..

4.1
2.3
6.3

10.0
8.8
18.8

31.7
18.4
7.9

18.7
17.9
21.9

12.2
15.1
5.4

..
13.9

0.30
108.2

0.30
32.2

The Little Data Book on Information and Communication Technology

2011

1,002
75
7,502
4.4
92
82

63

Côte d’Ivoire
Sub-Saharan Africa

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

64

2011

2009

17
44
620
3.4
49
38

21
49
1,070
0.8
55
40

3,811
41
2,321
8.5
80
64

Yes
Mixed

Yes
Mixed

M
P
C

P
P
C

3.5
189
23.7

5.5
3,274
40.0

3.0
605
22.4

1.5
2.7
0.1
0.5
29

1.3
63.3
0.1
1.7
38

12.7
57.8
5.5
4.5
..

..
..
0.2

..
..
4.6

..
342
17.2

23
0.0
0

59
6.9
40

77
40.1
151

..
..
..

21.7
11.5
44.3

4.7
7.1
30.4

0.1
3.3
8.2

0.4
4.5
0.0

21.3
18.4
19.9

..
..

0.32
1.0

0.24
2.7

The Little Data Book on Information and Communication Technology

Croatia
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

4
56
5,200
3.1
98
70

4
58
13,770
3.9
99
79

Yes
Mixed

Yes
Mixed

M
C
C

C
C
C

3.4
178
14.7

4.6
892
15.5

3.0
765
15.5

38.9
23.3
4.2
11.3
90

41.9
136.2
33.8
18.0
97

45.1
111.2
24.3
65.4
98

..
..
6.8

25.2
96
50.4

..
343
72.3

98
0.0
41

100
45.7
15,892

99
89.2
19,521

..
..
..

19.2
18.4
20.7

22.8
14.8
28.8

3.6
6.1
3.3

5.1
6.3
3.6

12.2
13.3
8.1

..
13.7

0.42
168.4

0.46
905.1

The Little Data Book on Information and Communication Technology

2011

1,117
77
37,990
2.0
98
91

65

Cuba
Latin America & Caribbean

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

66

2011

2009

11
76
2,630
4.0
100
76

11
76
5,550
6.7
100
104

1,002
75
7,502
4.4
92
82

..
Mixed

No
Mixed

M
P
C

M
M
P

2.4
30
16.0

2.9
58
7.5

3.3
576
18.0

4.4
0.1
..
1.2
..

10.4
4.0
0.3
5.6
88

22.1
100.6
19.4
11.2
93

..
..
0.5

..
..
14.3

..
157
34.6

41
..
2

77
5.8
27

94
41.6
1,120

..
13.2
..
22.7
.. 1,630.0

10.0
8.8
18.8

0.2
5.3
..

1.9
2.9
..

12.2
15.1
5.4

..
0.2

0.24
0.1

0.30
32.2

The Little Data Book on Information and Communication Technology

Cyprus
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

0.79
69
13,440
3.9
97
73

0.87
70
30,480
3.3
98
79

No
Public

Yes
Public

M
M
C

C
P
C

3.2
274
36.6

3.4
473
18.9

3.0
765
15.5

55.9
27.8
6.6
19.1
..

47.6
112.2
21.9
38.3
100

45.1
111.2
24.3
65.4
98

..
..
15.3

99.9
..
49.8

..
343
72.3

99
3.8
51

100
92.2
1,605

99
89.2
19,521

..
..
..

25.2
5.2
22.7

22.8
14.8
28.8

1.7
7.2
2.1

9.2
5.6
2.9

12.2
13.3
8.1

..
0.37
37.6 1,051.5

0.46
905.1

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,117
77
37,990
2.0
98
91

67

Czech Republic
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

68

2011

2009

10
74
5,800
1.0
..
74

10
74
17,310
4.1
..
85

1,117
77
37,990
2.0
98
91

Yes
Mixed

Yes
Private

M
P
C

C
P
C

4.5
349
47.1

3.8
812
10.5

3.0
765
15.5

37.7
42.3
4.1
12.2
..

19.9
135.9
19.3
27.4
..

45.1
111.2
24.3
65.4
98

..
145
9.7

16.4
126
63.7

..
343
72.3

99
0.6
602

100
100.0
7,075

99
89.2
19,521

..
..
..

29.3
17.7
43.3

22.8
14.8
28.8

7.3
12.1
3.2

15.6
16.7
8.9

12.2
13.3
8.1

..
26.7

0.45
317.9

0.46
905.1

The Little Data Book on Information and Communication Technology

Denmark
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

5
85
31,850
2.8
..
96

6
87
59,060
1.2
..
102

Yes
Private

Yes
Private

C
P
C

C
P
C

2.6
337
27.0

2.4
543
23.4

3.0
765
15.5

71.9
63.0
31.6
50.6
96

37.3
133.9
39.1
54.9
98

45.1
111.2
24.3
65.4
98

..
122
39.2

29.8
185
85.9

..
343
72.3

..
4.0
1,409

..
95.8
34,506

99
89.2
19,521

..
..
..

24.5
6.5
29.1

22.8
14.8
28.8

8.5
13.3
..

4.8
8.9
..

12.2
13.3
8.1

..
0.67
73.9 1,866.3

0.46
905.1

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,117
77
37,990
2.0
98
91

69

Djibouti
Middle East & North Africa

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

70

2011

2009

0.73
83
760
-0.2
..
18

0.86
88
1,280
4.0
..
27

3,811
41
2,321
8.5
80
64

..
Public

No
Public

M
..
M

M
..
M

3.7
19
10.1

5.3
169
13.8

3.0
605
22.4

1.3
0.0
0.2
0.9
..

1.9
14.9
1.1
4.3
46

12.7
57.8
5.5
4.5
..

..
..
0.2

..
..
3.0

..
342
17.2

30
0.0
0

85
58.1
897

77
40.1
151

..
..
..

8.1
6.6
55.9

4.7
7.1
30.4

..
..
2.1

0.3
10.9
2.3

21.3
18.4
19.9

..
..

0.05
5.7

0.24
2.7

The Little Data Book on Information and Communication Technology

Dominica
Latin America & Caribbean

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

0.07
71
3,200
2.2
..
75

0.07
74
4,900
2.9
..
77

..
Mixed

Yes
Mixed

M
M
..

C
C
C

5.0
132
..

10.4
..
..

3.3
576
18.0

23.8
144.0
8.4
18.2
..

22.1
100.6
19.4
11.2
93

..
..
38.0

..
157
34.6

..
54.0
420

94
41.6
1,120

10.9
12.8
47.8

10.0
8.8
18.8

0.7
4.4
10.8

12.2
15.1
5.4

0.05
297.3

0.30
32.2

Performance
Access
31.8
Telephone lines (per 100 people)
1.7
Mobile cellular subscriptions (per 100 people)
3.9
Fixed broadband Internet subscribers (per 100 people)
7.7
Personal computers (per 100 people)
65
Households with a television (%)
Usage
..
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
8.4
Internet users (per 100 people)
Quality
..
Population covered by mobile cellular network (%)
2.9
Fixed broadband Internet subscribers (% of total subscribers)
70
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
0.6
ICT goods exports (% of total goods exports)
7.4
ICT goods imports (% of total goods imports)
21.0
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
84.4
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,002
75
7,502
4.4
92
82

71

Dominican Republic
Latin America & Caribbean

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

72

2011

2009

9
62
2,550
7.0
87
69

10
70
4,550
5.5
88
71

1,002
75
7,502
4.4
92
82

Yes
Private

Yes
Private

C
C
C

C
C
C

..
99
..

0.4
..
192.0

3.3
576
18.0

10.1
8.0
0.6
1.9
77

9.6
85.5
4.3
2.1
77

22.1
100.6
19.4
11.2
93

..
..
3.7

..
116
26.8

..
157
34.6

..
0.0
6

90
92.4
1,387

94
41.6
1,120

..
..
..

12.3
8.5
26.3

10.0
8.8
18.8

0.4
6.6
3.2

3.6
5.4
4.1

12.2
15.1
5.4

..
0.9

0.37
14.8

0.30
32.2

The Little Data Book on Information and Communication Technology

Ecuador
Latin America & Caribbean

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

12
60
1,340
0.7
91
..

14
66
3,970
5.0
84
79

Yes
Public

Yes
Public

M
P
P

C
C
C

2.8
244
9.8

4.1
513
..

3.0
605
22.4

9.9
3.9
0.5
2.2
..

14.7
100.1
4.1
13.0
83

12.7
57.8
5.5
4.5
..

..
65
1.5

..
89
15.1

..
342
17.2

80
3.1
2

84
42.9
484

77
40.1
151

..
..
..

1.3
9.4
39.9

4.7
7.1
30.4

0.0
6.4
7.2

0.2
7.5
4.9

21.3
18.4
19.9

..
0.9

0.32
15.3

0.24
2.7

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

73

Egypt, Arab Rep.
Middle East & North Africa

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

74

2011

2009

70
43
1,390
5.2
..
74

83
43
2,070
4.9
66
70

3,811
41
2,321
8.5
80
64

Yes
Public

Yes
Mixed

M
C
C

M
C
C

2.8
125
18.8

3.7
855
48.1

3.0
605
22.4

7.8
1.9
0.1
1.1
..

12.4
66.7
3.4
3.9
97

12.7
57.8
5.5
4.5
..

..
..
0.6

3.6
159
20.0

..
342
17.2

..
..
0

95
38.4
1,172

77
40.1
151

..
..
..

3.0
4.1
8.2

4.7
7.1
30.4

..
..
3.4

1.8
4.4
4.7

21.3
18.4
19.9

..
0.2

0.53
2.2

0.24
2.7

The Little Data Book on Information and Communication Technology

El Salvador
Latin America & Caribbean

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

6
58
2,110
3.3
..
69

6
61
3,370
2.6
84
73

Yes
Mixed

Yes
Mixed

C
C
C

C
C
C

4.3
323
155.8

4.8
2,275
18.8

3.0
605
22.4

17.8
122.8
2.4
5.8
83

12.7
57.8
5.5
4.5
..

42.5
..
14.4

..
342
17.2

95
99.3
243

77
40.1
151

11.5
7.1
20.3

4.7
7.1
30.4

2.9
5.5
16.9

21.3
18.4
19.9

0.43
13.4

0.24
2.7

Performance
Access
Telephone lines (per 100 people)
10.5
Mobile cellular subscriptions (per 100 people)
12.5
Fixed broadband Internet subscribers (per 100 people)
0.9
Personal computers (per 100 people)
2.0
Households with a television (%)
74
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
1.2
Quality
Population covered by mobile cellular network (%)
85
Fixed broadband Internet subscribers (% of total subscribers)
0.0
International Internet bandwidth (bits per second per person)
7
Affordability
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
..
Trade
ICT goods exports (% of total goods exports)
0.1
ICT goods imports (% of total goods imports)
3.4
ICT service exports (% of total service exports)
12.9
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
..
Secure Internet servers (per million people)
1.2

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

75

Equatorial Guinea
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

76

2011

2009

0.53
39
1,250
36.0
87
55

0.68
40
12,420
16.8
93
..

1,117
77
37,990
2.0
98
91

..
Mixed

Yes
Mixed

M
..
M

C
C
C

1.2
65
..

..
..
..

3.0
765
15.5

1.2
0.9
0.1
0.4
..

1.5
65.8
0.2
1.5
..

45.1
111.2
24.3
65.4
98

..
..
0.1

..
..
2.1

..
343
72.3

..
0.0
0

..
15.0
28

99
89.2
19,521

..
..
..

..
..
..

22.8
14.8
28.8

..
..
..

..
..
..

12.2
13.3
8.1

..
..

0.03
2.9

0.46
905.1

The Little Data Book on Information and Communication Technology

Eritrea
Sub-Saharan Africa

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

4
18
170
1.5
53
29

5
21
320
0.2
67
31

Yes
Public

Yes
Public

M
C
C

M
P
P

2.8
67
127.5

3.0
117
70.0

2.9
301
..

1.0
2.8
0.1
1.0
..

1.2
26.6
0.1
0.9
..

2.4
..
4.9

..
..
2.7

80
0.0
6

53
5.4
7

..
..
..

8.8
8.0
89.9

0.2
5.2
..

0.6
5.9
6.5

0.02
..

0.09
0.6

Performance
Access
Telephone lines (per 100 people)
0.8
Mobile cellular subscriptions (per 100 people)
0.0
Fixed broadband Internet subscribers (per 100 people)
0.0
Personal computers (per 100 people)
0.2
Households with a television (%)
13
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
0.1
Quality
0
Population covered by mobile cellular network (%)
0.0
Fixed broadband Internet subscribers (% of total subscribers)
0
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
..
ICT goods exports (% of total goods exports)
..
ICT goods imports (% of total goods imports)
13.5
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
..
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

846
29
509
5.4
62
56

77

Estonia
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

78

2011

2009

1
69
4,220
5.8
100
88

1
69
14,060
5.9
100
90

1,117
77
37,990
2.0
98
91

Yes
Mixed

Yes
Mixed

M
C
C

C
C
C

5.1
354
17.6

4.5
742
13.3

3.0
765
15.5

38.2
40.7
6.0
16.1
94

36.8
203.0
25.6
25.5
98

45.1
111.2
24.3
65.4
98

..
..
28.6

..
..
72.3

..
343
72.3

99
18.0
137

100
98.7
12,680

99
89.2
19,521

..
..
..

13.2
12.3
27.8

22.8
14.8
28.8

26.1
20.4
2.8

5.8
6.5
8.6

12.2
13.3
8.1

..
58.6

0.50
434.3

0.46
905.1

The Little Data Book on Information and Communication Technology

Ethiopia
Sub-Saharan Africa

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

66
15
130
3.5
..
29

83
17
330
8.5
30
53

Yes
Public

Yes
Public

M
M
M

M
M
M

1.1
35
42.6

1.3
233
21.4

2.9
301
..

0.4
0.0
0.0
0.1
..

1.1
4.9
0.1
0.7
5

1.2
26.6
0.1
0.9
..

..
..
0.0

0.4
..
0.5

..
..
2.7

..
0.0
0

10
4.9
3

53
5.4
7

..
..
..

0.9
2.4
486.5

8.8
8.0
89.9

0.0
5.0
3.6

0.7
9.5
5.3

0.6
5.9
6.5

..
0.0

0.20
0.1

0.09
0.6

The Little Data Book on Information and Communication Technology

2011

846
29
509
5.4
62
56

79

Faeroe Islands
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

80

2011

2009

0.05
36
..
..
..
..

0.05
42
..
..
..
..

1,117
77
37,990
2.0
98
91

..
..

No
..

..
..
..

..
..
..

2.8
178
16.9

3.6
264
3.7

3.0
765
15.5

54.5
37.1
14.0
..
..

43.0
117.2
33.0
..
..

45.1
111.2
24.3
65.4
98

..
..
32.8

..
..
77.1

..
343
72.3

98
0.7
..

100
105.9
3,316

99
89.2
19,521

..
..
..

..
..
..

22.8
14.8
28.8

..
5.2
1.8

0.0
5.0
2.8

12.2
13.3
8.1

..
21.5

..
922.6

0.46
905.1

The Little Data Book on Information and Communication Technology

Fiji
East Asia & Pacific

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

0.80
48
2,260
2.2
..
73

0.85
53
3,840
1.4
..
69

..
Public

No
Mixed

M
M
..

M
M
..

5.2
104
17.5

4.8
..
13.6

3.3
576
18.0

16.1
75.4
1.6
6.0
..

22.1
100.6
19.4
11.2
93

..
..
13.4

..
157
34.6

65
83.3
150

94
41.6
1,120

7.7
10.8
20.3

10.0
8.8
18.8

0.9
5.2
2.0

12.2
15.1
5.4

0.18
30.4

0.30
32.2

Performance
10.8
Access
6.9
Telephone lines (per 100 people)
0.4
Mobile cellular subscriptions (per 100 people)
4.5
Fixed broadband Internet subscribers (per 100 people)
..
Personal computers (per 100 people)
Households with a television (%)
..
Usage
..
International voice traffic, total (minutes per person per month)
1.5
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
40
Quality
0.0
Population covered by mobile cellular network (%)
5
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
..
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
0.1
Trade
6.2
ICT goods exports (% of total goods exports)
5.7
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
..
Applications
5.0
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,002
75
7,502
4.4
92
82

81

Finland
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

82

2011

2009

5
61
25,430
4.9
..
104

5
64
45,940
2.5
..
101

1,117
77
37,990
2.0
98
91

Yes
Mixed

Yes
Private

C
C
C

C
C
C

3.3
272
20.3

2.3
708
10.2

3.0
765
15.5

55.0
72.0
11.9
39.6
95

26.8
144.2
26.8
50.0
93

45.1
111.2
24.3
65.4
98

..
127
37.2

..
220
83.9

..
343
72.3

99
5.7
347

100
57.1
17,221

99
89.2
19,521

..
..
..

18.5
13.4
39.0

22.8
14.8
28.8

25.4
18.6
5.4

12.6
11.3
25.4

12.2
13.3
8.1

..
0.48
96.0 1,245.7

0.46
905.1

The Little Data Book on Information and Communication Technology

France
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)a
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–08 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

59
76
24,450
2.9
..
92

63
78
42,620
1.5
..
95

Yes
Mixed

Yes
Mixed

C
P
C

C
C
C

2.1
408
26.5

2.0
695
14.0

3.0
765
15.5

56.7
95.1
32.5
65.2
97

45.1
111.2
24.3
65.4
98

25.0
218
71.3

..
343
72.3

99
95.4
29,356

99
89.2
19,521

29.3
35.2
36.1

22.8
14.8
28.8

5.6
7.8
4.3

12.2
13.3
8.1

0.68
306.2

0.46
905.1

Performance
Access
Telephone lines (per 100 people)
57.7
Mobile cellular subscriptions (per 100 people)
49.3
Fixed broadband Internet subscribers (per 100 people)
9.2
Personal computers (per 100 people)
30.4
Households with a television (%)
..
Usage
International voice traffic (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
140
Internet users (per 100 people)
14.4
Quality
Population covered by mobile cellular network (%)
99
Fixed broadband Internet subscribers (% of total subscribers)
3.6
International Internet bandwidth (bits per second per person) 1,148
Affordability
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
..
Trade
ICT goods exports (% of total goods exports)
12.1
ICT goods imports (% of total goods imports)
13.0
ICT service exports (% of total service exports)
2.6
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
..
Secure Internet servers (per million people)
27.7

1,117
77
37,990
2.0
98
91

a. Excludes the French overseas deparments of French Guiana, Guadeloupe, Martinique, and Réunion.
The Little Data Book on Information and Communication Technology

2011

83

French Polynesia
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

84

2011

2009

0.24
52
16,080
3.5
..
..

0.27
52
..
..
..
..

1,117
77
37,990
2.0
98
91

..
..

No
..

..
..
..

..
..
..

3.6
105
..

..
..
..

3.0
765
15.5

22.8
16.9
3.0
6.4
..

20.2
77.4
11.3
11.0
..

45.1
111.2
24.3
65.4
98

..
..
6.4

..
..
44.6

..
343
72.3

70
0.0
32

97
98.5
2,877

99
89.2
19,521

..
..
..

..
..
..

22.8
14.8
28.8

1.1
7.3
0.3

1.6
6.8
6.2

12.2
13.3
8.1

..
16.7

..
84.4

0.46
905.1

The Little Data Book on Information and Communication Technology

Gabon
Sub-Saharan Africa

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

1
80
3,080
0.3
..
74

1
86
7,370
2.1
88
..

No
Public

Yes
Public

M
P
C

C
C
C

2.1
150
41.8

2.0
244
12.4

3.3
576
18.0

3.2
9.7
0.4
1.0
50

1.8
93.1
0.8
3.4
..

22.1
100.6
19.4
11.2
93

..
..
1.2

..
..
6.7

..
157
34.6

13
0.0
0

79
18.3
141

94
41.6
1,120

..
..
..

..
..
..

10.0
8.8
18.8

0.1
7.9
0.6

0.1
6.6
..

12.2
15.1
5.4

..
0.8

0.08
8.0

0.30
32.2

The Little Data Book on Information and Communication Technology

2011

1,002
75
7,502
4.4
92
82

85

Gambia, The
Sub-Saharan Africa

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

86

2011

2009

1
49
330
4.6
37
51

2
57
440
5.2
46
55

846
29
509
5.4
62
56

No
Public

Yes
Mixed

M
M
C

M
C
C

6.4
41
23.5

..
466
..

2.9
301
..

2.6
0.4
0.3
1.2
..

2.9
84.0
0.2
3.5
..

1.2
26.6
0.1
0.9
..

..
..
0.9

..
..
7.6

..
..
2.7

20
0.0
0

85
7.6
38

53
5.4
7

..
..
..

2.4
6.3
307.3

8.8
8.0
89.9

0.5
3.3
..

0.4
4.0
17.8

0.6
5.9
6.5

..
..

0.08
2.9

0.09
0.6

The Little Data Book on Information and Communication Technology

Georgia
Europe & Central Asia

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

5
53
730
5.6
100
74

4
53
2,530
7.4
100
75

Yes
..

Yes
Private

P
C
C

C
C
C

3.5
69
65.4

6.9
355
30.9

3.0
605
22.4

14.6
66.6
21.0
5.5
89

12.7
57.8
5.5
4.5
..

22.3
91
30.5

..
342
17.2

98
10.6
752

77
40.1
151

3.5
7.6
42.2

4.7
7.1
30.4

0.4
7.8
2.6

21.3
18.4
19.9

0.25
12.6

0.24
2.7

Performance
Access
Telephone lines (per 100 people)
10.7
Mobile cellular subscriptions (per 100 people)
4.1
Fixed broadband Internet subscribers (per 100 people)
0.1
Personal computers (per 100 people)
2.4
Households with a television (%)
91
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
0.5
Quality
Population covered by mobile cellular network (%)
79
Fixed broadband Internet subscribers (% of total subscribers) 25.2
International Internet bandwidth (bits per second per person)
2
Affordability
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
..
Trade
ICT goods exports (% of total goods exports)
0.2
ICT goods imports (% of total goods imports)
7.3
ICT service exports (% of total service exports)
4.3
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
..
Secure Internet servers (per million people)
2.1

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

87

Germany
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

88

2011

2009

82
73
25,510
2.0
..
..

82
74
42,450
1.0
..
..

1,117
77
37,990
2.0
98
91

Yes
Mixed

Yes
Mixed

C
P
C

C
C
C

2.7
409
17.4

2.5
787
10.6

3.0
765
15.5

61.1
58.6
15.8
33.6
95

59.5
128.2
24.3
65.6
95

45.1
111.2
24.3
65.4
98

..
70
30.2

..
104
79.5

..
343
72.3

99
2.0
848

99
54.0
25,654

99
89.2
19,521

..
..
..

32.7
9.5
43.4

22.8
14.8
28.8

10.5
13.0
6.3

6.8
9.3
8.4

12.2
13.3
8.1

..
62.6

0.55
873.5

0.46
905.1

The Little Data Book on Information and Communication Technology

Ghana
Sub-Saharan Africa

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

20
44
330
4.4
58
47

24
51
1,190
5.8
67
59

Yes
Mixed

Yes
Mixed

P
C
C

P
C
C

1.8
91
29.5

..
1,780
..

2.9
301
..

1.1
0.7
0.1
0.3
..

1.1
63.4
0.4
1.1
43

1.2
26.6
0.1
0.9
..

..
50
0.2

5.1
103
5.4

..
..
2.7

..
0.0
0

73
29.5
97

53
5.4
7

..
..
..

3.8
4.3
44.4

8.8
8.0
89.9

..
..
0.0

0.1
7.3
0.0

0.6
5.9
6.5

..
0.1

0.15
1.7

0.09
0.6

The Little Data Book on Information and Communication Technology

2011

846
29
509
5.4
62
56

89

Gibraltar
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

90

2011

2009

0.03
100
..
..
..
..

0.03
100
..
..
..
..

1,117
77
37,990
2.0
98
91

..
..

..
..

..
..
..

..
..
..

..
272
..

..
..
..

3.0
765
15.5

81.4
19.2
14.7
51.9
..

77.3
92.1
33.9
..
..

45.1
111.2
24.3
65.4
98

..
..
19.1

..
80
65.1

..
343
72.3

100
0.0
..

100
88.5
..

99
89.2
19,521

..
..
..

..
..
..

22.8
14.8
28.8

..
..
..

..
..
..

12.2
13.3
8.1

..
..
.. 12,551.1

0.46
905.1

The Little Data Book on Information and Communication Technology

Greece
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

11
60
12,560
3.5
96
81

11
61
29,040
3.6
97
100

Yes
Mixed

Yes
Mixed

M
P
C

C
P
C

3.7
451
42.3

3.7
813
15.3

3.0
765
15.5

52.6
117.8
17.5
9.4
100

45.1
111.2
24.3
65.4
98

..
153
44.1

..
343
72.3

100
96.8
4,537

99
89.2
19,521

25.4
23.6
23.9

22.8
14.8
28.8

3.0
5.9
2.2

12.2
13.3
8.1

0.36
124.1

0.46
905.1

Performance
Access
Telephone lines (per 100 people)
51.8
Mobile cellular subscriptions (per 100 people)
54.3
Fixed broadband Internet subscribers (per 100 people)
2.5
Personal computers (per 100 people)
6.9
Households with a television (%)
98
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
89
Internet users (per 100 people)
9.2
Quality
99
Population covered by mobile cellular network (%)
0.0
Fixed broadband Internet subscribers (% of total subscribers)
51
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
4.4
ICT goods exports (% of total goods exports)
8.3
ICT goods imports (% of total goods imports)
1.8
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
10.6
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,117
77
37,990
2.0
98
91

91

Greenland
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

92

2011

2009

0.06
82
20,290
3.8
..
..

0.06
84
26,160
1.7
..
..

..
..

No
..

..
..
..

..
..
..

1,117
77
37,990
2.0
98
91

7.6
64
..

..
..
..

3.0
765
15.5

46.6
26.9
10.6
..
..

39.3
95.4
21.8
..
..

45.1
111.2
24.3
65.4
98

..
..
31.7

..
..
64.2

..
343
72.3

..
0.0
107

90
100.0
2,676

99
89.2
19,521

..
..
..

..
..
..

22.8
14.8
28.8

0.1
5.3
..

0.3
7.6
..

12.2
13.3
8.1

..
..
35.5 1,111.2

0.46
905.1

The Little Data Book on Information and Communication Technology

Grenada
Latin America & Caribbean

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

0.10
31
3,870
7.4
..
80

0.10
31
5,580
1.8
96
72

..
Mixed

Yes
Private

M
M
..

C
C
C

..
134
..

7.4
..
..

3.3
576
18.0

31.0
4.2
2.7
11.9
73

27.5
61.6
10.5
15.7
..

22.1
100.6
19.4
11.2
93

..
..
4.1

..
..
24.1

..
157
34.6

65
0.0
40

..
93.2
4,182

94
41.6
1,120

..
..
..

11.6
8.0
29.3

10.0
8.8
18.8

18.4
6.8
19.4

3.9
5.0
8.7

12.2
15.1
5.4

..
49.3

0.19
86.3

0.30
32.2

The Little Data Book on Information and Communication Technology

2011

1,002
75
7,502
4.4
92
82

93

Guam
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

94

2011

2009

0.16
93
..
..
..
..

0.18
93
..
..
..
..

1,117
77
37,990
2.0
98
91

..
..

No
..

..
..
..

..
..
..

..
280
..

..
..
..

3.0
765
15.5

47.9
17.5
..
..
..

36.9
59.1
..
..
..

45.1
111.2
24.3
65.4
98

..
..
16.1

..
..
50.6

..
343
72.3

..
..
..

..
..
..

99
89.2
19,521

..
..
..

..
..
..

22.8
14.8
28.8

..
..
..

..
..
..

12.2
13.3
8.1

..
38.1

..
216.8

0.46
905.1

The Little Data Book on Information and Communication Technology

Guatemala
Latin America & Caribbean

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

11
45
1,730
4.1
69
58

14
49
2,650
3.7
74
70

Yes
Private

Yes
Private

C
C
C

C
C
C

2.2
434
..

..
..
..

3.0
605
22.4

6.0
7.6
..
1.2
54

10.1
123.4
..
2.1
69

12.7
57.8
5.5
4.5
..

3.1
..
0.7

17.2
..
16.3

..
342
17.2

54
..
1

76
..
186

77
40.1
151

..
..
..

7.8
7.3
34.4

4.7
7.1
30.4

0.1
9.2
0.5

0.7
6.3
14.1

21.3
18.4
19.9

..
1.0

0.31
9.9

0.24
2.7

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

95

Guinea
Sub-Saharan Africa

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

96

2011

2009

8
31
400
4.4
..
30

10
35
370
3.0
39
51

846
29
509
5.4
62
56

Yes
Mixed

Yes
Mixed

M
C
C

P
C
C

0.9
82
17.8

..
..
..

2.9
301
..

0.3
0.5
0.0
0.3
9

0.2
55.7
0.1
0.5
11

1.2
26.6
0.1
0.9
..

..
..
0.1

..
..
0.9

..
..
2.7

..
0.0
0

80
0.0
0

53
5.4
7

..
..
..

3.0
3.1
502.5

8.8
8.0
89.9

0.1
1.6
1.7

0.0
5.8
21.6

0.6
5.9
6.5

..
..

0.03
0.4

0.09
0.6

The Little Data Book on Information and Communication Technology

Guinea-Bissau
Sub-Saharan Africa

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

1
30
170
-2.7
41
40

2
30
510
1.0
52
..

Yes
Mixed

Yes
Mixed

M
C
C

M
P
C

..
46
..

..
..
..

2.9
301
..

0.9
0.0
0.0
0.2
..

0.3
34.8
0.0
0.2
..

1.2
26.6
0.1
0.9
..

..
..
0.2

..
..
2.3

..
..
2.7

..
0.0
0

65
0.0
1

53
5.4
7

..
..
..

..
..
..

8.8
8.0
89.9

..
..
0.0

0.0
2.0
0.2

0.6
5.9
6.5

..
..

0.02
0.6

0.09
0.6

The Little Data Book on Information and Communication Technology

2011

846
29
509
5.4
62
56

97

Guyana
Latin America & Caribbean

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

98

2011

2009

0.76
29
870
2.5
..
75

0.76
28
2,660
2.2
..
81

3,811
41
2,321
8.5
80
64

..
Mixed

Yes
Mixed

M
C
..

M
P
P

10.0
164
20.2

..
439
..

3.0
605
22.4

9.0
5.3
1.7
2.9
65

17.0
36.8
6.3
3.5
71

12.7
57.8
5.5
4.5
..

..
..
6.6

..
..
28.9

..
342
17.2

..
0.0
11

95
4.2
47

77
40.1
151

..
..
..

2.6
7.4
49.4

4.7
7.1
30.4

0.0
3.7
22.6

0.1
3.5
18.5

21.3
18.4
19.9

..
..

0.18
6.6

0.24
2.7

The Little Data Book on Information and Communication Technology

Haiti
Latin America & Caribbean

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–08 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

9
36
..
2.5
..
..

10
48
..
0.7
49
..

Yes
Mixed

Yes
Public

M
P
C

C
C
C

..
32
..

..
92
..

2.9
301
..

1.1
36.4
1.0
5.1
25

1.2
26.6
0.1
0.9
..

..
..
10.0

..
..
2.7

..
0.0
16

53
5.4
7

..
..
..

8.8
8.0
89.9

..
..
2.5

0.6
5.9
6.5

0.02
1.0

0.09
0.6

Performance
Access
Telephone lines (per 100 people)
0.8
Mobile cellular subscriptions (per 100 people)
0.6
Fixed broadband Internet subscribers (per 100 people)
0.1
Personal computers (per 100 people)
0.1
Households with a television (%)
23
Usage
International voice traffic (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
0.2
Quality
..
Population covered by mobile cellular network (%)
0.0
Fixed broadband Internet subscribers (% of total subscribers)
5
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
..
ICT goods exports (% of total goods exports)
..
ICT goods imports (% of total goods imports)
17.4
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people, December 2010) 0.1

The Little Data Book on Information and Communication Technology

2011

846
29
509
5.4
62
56

99

Honduras
Latin America & Caribbean

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

100

2011

2009

6
44
930
2.8
80
63

7
48
1,800
4.9
84
72

3,811
41
2,321
8.5
80
64

Yes
Public

Yes
Mixed

C
P
C

M
C
C

4.3
107
16.2

7.2
391
67.1

3.0
605
22.4

4.8
2.5
0.3
1.1
48

11.1
103.3
0.8
2.5
68

12.7
57.8
5.5
4.5
..

..
..
1.2

18.6
..
9.8

..
342
17.2

83
0.0
2

90
0.0
241

77
40.1
151

..
..
..

..
..
..

4.7
7.1
30.4

0.0
0.5
24.2

0.2
6.6
26.8

21.3
18.4
19.9

..
0.6

0.30
8.3

0.24
2.7

The Little Data Book on Information and Communication Technology

Hong Kong SAR, China
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

7
100
26,570
1.8
..
..

7
100
31,570
4.7
..
75

..
..

No
..

..
..
..

..
..
..

4.4
243
12.0

3.6
980
12.2

3.0
765
15.5

58.9
81.7
40.0
40.2
99

59.8
174.3
43.4
69.3
99

45.1
111.2
24.3
65.4
98

..
353
27.8

119.6
459
61.4

..
343
72.3

100
100
16.7
67.7
627 560,989

99
89.2
19,521

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

1,117
77
37,990
2.0
98
91

..
..
..

7.1
0.8
12.8

22.8
14.8
28.8

27.3
30.1
1.0

44.6
43.6
1.7

12.2
13.3
8.1

..
80.1

..
455.2

0.46
905.1

The Little Data Book on Information and Communication Technology

2011

101

Hungary
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

102

2011

2009

10
65
4,700
4.3
..
80

10
68
12,980
2.9
99
90

1,117
77
37,990
2.0
98
91

Yes
Private

Yes
Private

M
P
C

C
P
C

6.7
330
16.9

3.8
1,127
9.8

3.0
765
15.5

37.2
30.1
2.2
8.5
95

30.6
117.7
19.0
25.6
99

45.1
111.2
24.3
65.4
98

..
181
7.0

13.2
160
61.6

..
343
72.3

95
1.5
100

99
98.8
5,987

99
89.2
19,521

..
..
..

24.0
15.4
30.3

22.8
14.8
28.8

27.7
23.7
3.2

24.6
18.8
8.8

12.2
13.3
8.1

..
12.5

0.50
166.1

0.46
905.1

The Little Data Book on Information and Communication Technology

Iceland
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

0.28
92
30,830
5.0
..
90

0.32
92
43,430
3.9
..
96

Yes
Public

Yes
Private

C
C
C

C
C
C

2.4
298
33.6

2.9
397
19.5

3.0
765
15.5

69.9
76.5
16.7
39.1
97

58.0
109.4
35.3
52.7
93

45.1
111.2
24.3
65.4
98

..
..
44.5

..
167
94.5

..
343
72.3

99
5.0
157

99
95.0
62,684

99
89.2
19,521

..
..
..

16.0
8.3
33.5

22.8
14.8
28.8

0.6
10.6
3.8

0.4
4.8
4.4

12.2
13.3
8.1

..
0.40
301.8 2,521.6

0.46
905.1

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,117
77
37,990
2.0
98
91

103

India
South Asia

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–08 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

1,016
28
450
5.9
61
52

1,155
30
1,220
7.9
63
63

Yes
Public

Yes
Mixed

M
P
C

C
P
C

1.5
85
49.3

1.9
..
..

3.0
605
22.4

3.2
45.4
1.3
3.3
55

12.7
57.8
5.5
4.5
..

..
385
5.3

..
342
17.2

61
50.8
32

77
40.1
151

3.1
1.4
5.2

4.7
7.1
30.4

3.8
8.8
53.1

21.3
18.4
19.9

0.37
2.2

0.24
2.7

Performance
Access
3.2
Telephone lines (per 100 people)
0.4
Mobile cellular subscriptions (per 100 people)
0.3
Fixed broadband Internet subscribers (per 100 people)
0.5
Personal computers (per 100 people)
31
Households with a television (%)
Usage
..
International voice traffic (minutes per person per month)
191
Mobile telephone usage (minutes per user per month)
0.5
Internet users (per 100 people)
Quality
21
Population covered by mobile cellular network (%)
0.0
Fixed broadband Internet subscribers (% of total subscribers)
1
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
1.4
ICT goods exports (% of total goods exports)
6.0
ICT goods imports (% of total goods imports)
31.9
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people, December 2010) 0.1

104

2011

3,811
41
2,321
8.5
80
64

The Little Data Book on Information and Communication Technology

Indonesia
East Asia & Pacific

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

205
42
580
-0.6
..
64

230
53
2,050
5.3
92
74

No
Mixed

Yes
Mixed

P
C
C

P
C
C

1.4
259
11.4

2.2
1,095
28.3

3.0
605
22.4

14.8
69.2
0.8
2.0
69

12.7
57.8
5.5
4.5
..

..
201
8.7

..
342
17.2

90
57.5
110

77
40.1
151

5.6
2.8
20.8

4.7
7.1
30.4

5.7
9.7
8.4

21.3
18.4
19.9

0.24
2.1

0.24
2.7

Performance
Access
Telephone lines (per 100 people)
3.2
Mobile cellular subscriptions (per 100 people)
1.8
Fixed broadband Internet subscribers (per 100 people)
0.2
Personal computers (per 100 people)
1.0
Households with a television (%)
62
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
0.9
Quality
Population covered by mobile cellular network (%)
89
Fixed broadband Internet subscribers (% of total subscribers)
1.0
International Internet bandwidth (bits per second per person)
1
Affordability
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
..
Trade
ICT goods exports (% of total goods exports)
12.6
ICT goods imports (% of total goods imports)
3.0
ICT service exports (% of total service exports)
..
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
..
Secure Internet servers (per million people)
0.3

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

105

Iran, Islamic Rep.
Middle East & North Africa

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

106

2011

2009

64
64
1,670
3.7
77
72

73
69
4,530
5.4
85
77

1,002
75
7,502
4.4
92
82

..
Public

Yes
Mixed

M
M
M

M
C
C

1.1
221
6.0

1.4
913
74.5

3.3
576
18.0

14.8
1.5
0.4
6.3
..

35.4
72.1
..
10.6
..

22.1
100.6
19.4
11.2
93

..
..
1.0

..
..
38.3

..
157
34.6

32
0.1
1

95
..
151

94
41.6
1,120

..
..
..

0.2
3.6
30.5

10.0
8.8
18.8

0.0
5.5
0.0

0.1
1.9
..

12.2
15.1
5.4

..
0.0

0.27
0.7

0.30
32.2

The Little Data Book on Information and Communication Technology

Iraq
Middle East & North Africa

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

25
68
..
17.9
74
54

31
67
2,210
-0.3
78
61

3,811
41
2,321
8.5
80
64

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service

..
..

Yes
Public

M
..
..

M
P
P

Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

..
..
..

..
1,098
..

3.0
605
22.4

2.7
0.0
0.1
0.8
..

3.5
62.6
0.0
..
88

12.7
57.8
5.5
4.5
..

..
..
0.0

..
186
1.0

..
342
17.2

..
0.0
..

72
1.8
3

77
40.1
151

..
..
..

..
..
..

4.7
7.1
30.4

..
..
..

..
..
0.6

21.3
18.4
19.9

..
..

0.15
0.1

0.24
2.7

Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

107

Ireland
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

108

2011

2009

4
59
23,180
9.7
..
92

4
62
44,280
3.9
..
100

1,117
77
37,990
2.0
98
91

No
Private

Yes
Private

C
P
C

C
C
C

2.7
246
14.3

2.5
406
7.1

3.0
765
15.5

48.1
64.7
14.5
35.7
..

46.7
109.5
24.8
58.2
98

45.1
111.2
24.3
65.4
98

..
..
17.8

..
243
68.4

..
343
72.3

98
0.0
241

99
88.4
15,261

99
89.2
19,521

..
..
..

43.8
20.9
36.4

22.8
14.8
28.8

34.5
34.0
45.5

11.5
14.0
37.1

12.2
13.3
8.1

..
0.50
90.5 1,004.6

0.46
905.1

The Little Data Book on Information and Communication Technology

Isle of Man
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

0.08
52
21,980
10.4
..
..

0.08
51
49,310
6.2
..
..

..
..

No
..

..
..
..

..
..
..

..
..
..

..
..
..

3.0
765
15.5

..
..
..
..
..

45.1
111.2
24.3
65.4
98

..
..
..

..
343
72.3

..
..
..

99
89.2
19,521

..
..
..

22.8
14.8
28.8

..
..
..

12.2
13.3
8.1

..
857.6

0.46
905.1

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

Performance
Access
Telephone lines (per 100 people)
..
Mobile cellular subscriptions (per 100 people)
..
Fixed broadband Internet subscribers (per 100 people)
..
Personal computers (per 100 people)
..
Households with a television (%)
..
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
..
Quality
..
Population covered by mobile cellular network (%)
..
Fixed broadband Internet subscribers (% of total subscribers)
..
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
..
ICT goods exports (% of total goods exports)
..
ICT goods imports (% of total goods imports)
..
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
77.4
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,117
77
37,990
2.0
98
91

109

Israel
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

110

2011

2009

6
91
17,840
4.6
..
88

7
92
25,790
3.6
..
91

1,117
77
37,990
2.0
98
91

..
Mixed

No
Mixed

C
C
C

C
C
..

3.0
618
16.1

4.0
692
..

3.0
765
15.5

47.3
70.0
12.8
25.3
93

43.7
121.2
23.5
24.2
90

45.1
111.2
24.3
65.4
98

..
361
20.2

..
342
49.7

..
343
72.3

97
0.0
53

100
98.2
2,003

99
89.2
19,521

..
..
..

17.0
13.8
6.7

22.8
14.8
28.8

25.2
16.4
28.7

19.2
11.0
36.1

12.2
13.3
8.1

..
46.7

0.58
399.1

0.46
905.1

The Little Data Book on Information and Communication Technology

Italy
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

57
67
20,890
1.8
98
81

60
68
35,110
0.5
99
92

Yes
Mixed

Yes
Private

C
C
C

C
C
C

2.2
915
26.7

2.9
1,657
14.6

3.0
765
15.5

47.7
74.2
10.2
18.1
95

35.4
150.5
34.3
36.7
94

45.1
111.2
24.3
65.4
98

..
116
23.2

..
135
48.5

..
343
72.3

100
2.0
168

100
55.0
12,989

99
89.2
19,521

..
..
..

28.2
18.4
28.8

22.8
14.8
28.8

5.3
9.9
3.0

3.0
6.7
2.4

12.2
13.3
8.1

..
18.3

0.29
154.2

0.46
905.1

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,117
77
37,990
2.0
98
91

111

Jamaica
Latin America & Caribbean

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

112

2011

2009

3
52
3,310
-0.5
80
75

3
54
4,590
1.5
86
80

1,002
75
7,502
4.4
92
82

Yes
Private

Yes
Private

M
C
C

C
C
C

5.3
268
32.5

1.4
678
31.2

3.3
576
18.0

19.1
14.2
..
4.6
..

11.2
110.1
4.2
6.8
..

22.1
100.6
19.4
11.2
93

..
..
3.1

18.7
..
58.6

..
157
34.6

80
..
28

95
99.8
741

94
41.6
1,120

..
..
..

9.6
5.6
22.2

10.0
8.8
18.8

0.3
5.7
12.3

0.8
3.9
7.1

12.2
15.1
5.4

..
1.9

0.23
39.1

0.30
32.2

The Little Data Book on Information and Communication Technology

Japan
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

127
65
34,620
0.6
..
83

128
67
38,080
1.1
..
87

..
Mixed

No
Private

C
C
C

C
C
C

2.6
830
26.8

3.1
12
13.1

3.0
765
15.5

48.8
52.6
14.3
31.5
99

34.8
90.1
26.5
40.7
99

45.1
111.2
24.3
65.4
98

..
184
30.0

..
137
77.7

..
343
72.3

99
4.7
57

100
44.0
5,770

99
89.2
19,521

..
..
..

22.8
44.3
37.4

22.8
14.8
28.8

25.8
17.6
3.5

14.7
12.0
1.2

12.2
13.3
8.1

..
40.5

0.67
650.2

0.46
905.1

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,117
77
37,990
2.0
98
91

113

Jordan
Middle East & North Africa

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

114

2011

2009

5
78
1,790
3.2
..
75

6
78
3,980
6.9
92
77

3,811
41
2,321
8.5
80
64

Yes
Mixed

Yes
Private

M
P
C

C
P
C

6.7
163
38.5

6.3
1,132
11.4

3.0
605
22.4

12.9
8.1
0.7
3.1
96

8.4
101.1
4.1
7.6
97

12.7
57.8
5.5
4.5
..

..
..
2.7

21.5
..
29.3

..
342
17.2

99
0.6
18

99
83.2
1,811

77
40.1
151

..
..
..

9.4
5.7
30.4

4.7
7.1
30.4

3.7
5.9
..

3.1
5.4
0.0

21.3
18.4
19.9

..
0.4

0.53
19.7

0.24
2.7

The Little Data Book on Information and Communication Technology

Kazakhstan
Europe & Central Asia

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

15
56
1,260
1.9
100
79

16
58
6,920
8.8
100
90

..
Mixed

Yes
Mixed

C
P
..

C
P
..

1.5
66
26.7

2.9
253
22.5

3.3
576
18.0

23.7
94.4
11.3
..
..

22.1
100.6
19.4
11.2
93

4.3
92
33.4

..
157
34.6

94
75.9
1,342

94
41.6
1,120

1.9
8.8
17.2

10.0
8.8
18.8

0.1
4.3
3.0

12.2
15.1
5.4

0.53
5.3

0.30
32.2

Performance
Access
12.3
Telephone lines (per 100 people)
1.3
Mobile cellular subscriptions (per 100 people)
..
Fixed broadband Internet subscribers (per 100 people)
..
Personal computers (per 100 people)
92
Households with a television (%)
Usage
..
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
0.7
Internet users (per 100 people)
Quality
94
Population covered by mobile cellular network (%)
..
Fixed broadband Internet subscribers (% of total subscribers)
1
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
0.6
ICT goods exports (% of total goods exports)
7.1
ICT goods imports (% of total goods imports)
3.4
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
0.5
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,002
75
7,502
4.4
92
82

115

Kenya
Sub-Saharan Africa

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

116

2011

2009

31
20
420
2.2
74
53

40
22
760
4.4
87
59

846
29
509
5.4
62
56

Yes
Public

Yes
Mixed

M
P
C

C
C
C

2.4
21
88.5

6.4
2,354
38.8

2.9
301
..

0.9
0.4
0.1
0.5
..

1.7
48.7
0.0
1.4
19

1.2
26.6
0.1
0.9
..

..
..
0.3

0.5
59
10.0

..
..
2.7

..
0.0
0

83
99.0
477

53
5.4
7

..
..
..

10.1
7.5
39.8

8.8
8.0
89.9

0.1
5.3
2.2

1.3
6.2
14.5

0.6
5.9
6.5

..
0.0

0.24
2.6

0.09
0.6

The Little Data Book on Information and Communication Technology

Kiribati
East Asia & Pacific

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

0.08
43
1,380
6.2
..
81

0.10
44
1,830
1.3
..
76

..
Mixed

Yes
Public

M
..
..

M
P
C

6.3
28
..

..
..
..

3.0
605
22.4

4.0
0.4
0.6
1.0
..

4.1
1.0
..
1.1
11

12.7
57.8
5.5
4.5
..

..
..
1.8

..
..
2.0

..
342
17.2

..
0.0
2

..
..
..

77
40.1
151

..
..
..

..
..
..

4.7
7.1
30.4

..
..
..

..
9.0
..

21.3
18.4
19.9

..
..

0.03
10.0

0.24
2.7

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

117

Korea, Dem. Rep.
East Asia & Pacific

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

118

2011

2009

23
60
..
..
..
..

24
63
..
..
100
..

846
29
509
5.4
62
56

..
Public

No
Public

M
..
..

M
..
..

..
..
..

..
..
..

2.9
301
..

2.2
0.0
0.0
..
..

4.9
0.3
0.0
..
..

1.2
26.6
0.1
0.9
..

..
..
0.0

..
200
0.0

..
..
2.7

0
..
0

0
..
0

53
5.4
7

..
..
..

..
..
..

8.8
8.0
89.9

..
..
..

..
..
..

0.6
5.9
6.5

..
..

0.02
0.0

0.09
0.6

The Little Data Book on Information and Communication Technology

Korea, Rep.
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

47
80
9,910
3.5
..
92

49
82
19,830
4.2
..
99

Yes
Mixed

Yes
Private

C
C
C

C
C
C

3.9
758
37.4

4.7
657
14.3

3.0
765
15.5

55.0
57.0
10.9
39.6
..

39.6
98.4
33.5
57.6
..

45.1
111.2
24.3
65.4
98

..
149
40.5

5.3
299
80.9

..
343
72.3

99
75.5
48

94
100.0
6,065

99
89.2
19,521

..
..
..

5.2
12.2
25.3

22.8
14.8
28.8

35.7
24.4
1.3

22.6
14.6
1.5

12.2
13.3
8.1

..
1.00
7.3 1,140.4

0.46
905.1

The Little Data Book on Information and Communication Technology

2011

1,117
77
37,990
2.0
98
91

119

Kosovo
Europe & Central Asia

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

120

2011

2009
2
..
..
..
..
..

2
..
3,240
4.8
..
..

3,811
41
2,321
8.5
80
64

..
..

..
..

..
..
..

..
..
..

..
..
..

..
..
..

3.0
605
22.4

..
..
..
..
..

..
..
..
..
..

12.7
57.8
5.5
4.5
..

..
..
..

..
56
..

..
342
17.2

..
..
..

..
..
..

77
40.1
151

..
..
..

..
..
..

4.7
7.1
30.4

..
..
..

..
..
..

21.3
18.4
19.9

..
..

..
..

0.24
2.7

The Little Data Book on Information and Communication Technology

Kuwait
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

2
98
16,790
1.8
..
78

3
98
43,930
8.4
94
74

..
Public

No
Public

C
P
P

M
M
P

1.7
123
19.7

3.5
372
27.0

3.0
765
15.5

19.8
106.6
11.2
23.7
..

45.1
111.2
24.3
65.4
98

..
..
39.4

..
343
72.3

100
8.8
871

99
89.2
19,521

8.6
7.8
19.2

22.8
14.8
28.8

0.4
7.2
60.9

12.2
13.3
8.1

0.46
132.7

0.46
905.1

Performance
Access
Telephone lines (per 100 people)
21.3
Mobile cellular subscriptions (per 100 people)
21.7
Fixed broadband Internet subscribers (per 100 people)
..
Personal computers (per 100 people)
11.4
Households with a television (%)
100
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
6.8
Quality
Population covered by mobile cellular network (%)
100
Fixed broadband Internet subscribers (% of total subscribers)
..
International Internet bandwidth (bits per second per person)
26
Affordability
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
..
Trade
ICT goods exports (% of total goods exports)
..
ICT goods imports (% of total goods imports)
..
ICT service exports (% of total service exports)
0.0
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
..
Secure Internet servers (per million people)
1.8

The Little Data Book on Information and Communication Technology

2011

1,117
77
37,990
2.0
98
91

121

Kyrgyz Republic
Europe & Central Asia

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

122

2011

2009

5
35
280
5.4
99
76

5
36
870
4.6
99
77

846
29
509
5.4
62
56

Yes
Public

Yes
Mixed

M
P
P

C
C
C

2.0
53
8.0

4.8
311
3.2

2.9
301
..

7.7
0.2
0.1
0.5
..

9.4
84.3
0.9
1.9
99

1.2
26.6
0.1
0.9
..

..
..
1.0

..
..
41.2

..
..
2.7

..
0.8
2

24
11.1
112

53
5.4
7

..
..
..

1.3
2.9
48.1

8.8
8.0
89.9

0.8
4.6
15.7

0.3
2.6
1.2

0.6
5.9
6.5

..
0.4

0.32
1.1

0.09
0.6

The Little Data Book on Information and Communication Technology

Lao PDR
East Asia & Pacific

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

5
22
280
6.1
70
55

6
32
880
6.9
73
59

..
Public

Yes
Mixed

M
M
..

P
P
P

1.5
47
31.3

1.8
748
63.0

2.9
301
..

0.8
0.2
0.0
0.3
..

2.1
51.2
0.1
1.7
..

1.2
26.6
0.1
0.9
..

..
..
0.1

..
..
4.7

..
..
2.7

..
0.0
0

55
116.2
142

53
5.4
7

..
..
..

3.8
3.5
194.3

8.8
8.0
89.9

..
..
8.3

..
..
8.5

0.6
5.9
6.5

..
..

0.08
0.8

0.09
0.6

The Little Data Book on Information and Communication Technology

2011

846
29
509
5.4
62
56

123

Latvia
High income
High
income
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

124

2011

2009

2
68
3,220
5.7
100
84

2
68
12,390
6.2
100
93

1,117
77
37,990
2.0
98
91

No
Mixed

Yes
Mixed

M
C
C

C
P
C

4.4
263
20.9

4.0
697
..

3.0
765
15.5

31.0
16.9
1.4
14.3
..

28.6
99.5
6.4
32.7
99

45.1
111.2
24.3
65.4
98

..
..
6.3

..
176
66.7

..
343
72.3

89
0.8
65

99
100.1
3,537

99
89.2
19,521

..
..
..

11.2
7.3
24.9

22.8
14.8
28.8

1.7
7.7
3.5

6.1
6.2
5.9

12.2
13.3
8.1

..
18.2

0.42
173.0

0.46
905.1

The Little Data Book on Information and Communication Technology

Lebanon
Middle East & North Africa

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

4
86
4,690
1.2
..
..

4
87
8,060
4.6
90
80

..
Public

Yes
Public

M
..
C

M
M
C

3.4
210
..

7.9
..
..

3.3
576
18.0

17.8
36.1
7.5
10.2
98

22.1
100.6
19.4
11.2
93

15.9
..
23.7

..
157
34.6

100
67.0
223

94
41.6
1,120

10.3
15.8
22.7

10.0
8.8
18.8

3.0
3.5
2.9

12.2
15.1
5.4

0.27
28.4

0.30
32.2

Performance
Access
Telephone lines (per 100 people)
15.3
Mobile cellular subscriptions (per 100 people)
19.7
Fixed broadband Internet subscribers (per 100 people)
2.2
Personal computers (per 100 people)
4.6
Households with a television (%)
..
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
8.0
Quality
..
Population covered by mobile cellular network (%)
0.0
Fixed broadband Internet subscribers (% of total subscribers)
10
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
1.6
ICT goods exports (% of total goods exports)
4.5
ICT goods imports (% of total goods imports)
1.4
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
5.0
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,002
75
7,502
4.4
92
82

125

Lesotho
Sub-Saharan Africa

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

126

2011

2009

2
20
550
3.7
86
61

2
26
980
3.1
90
59

3,811
41
2,321
8.5
80
64

Yes
Public

Yes
Mixed

M
M
..

C
C
C

1.5
126
9.8

0.6
1,111
20.9

3.0
605
22.4

1.2
1.1
0.1
0.1
12

1.9
32.0
0.1
0.3
13

12.7
57.8
5.5
4.5
..

..
..
0.2

..
38
3.7

..
342
17.2

21
0.0
0

55
1.8
5

77
40.1
151

..
..
..

12.8
12.9
50.0

4.7
7.1
30.4

..
..
..

..
..
8.0

21.3
18.4
19.9

..
..

0.26
0.5

0.24
2.7

The Little Data Book on Information and Communication Technology

Liberia
Sub-Saharan Africa

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service

3
54
140
38.9
..
65

4
61
160
0.0
59
..

..
Public

Yes
Public

M
..
..

..
P
C

..
..
..

8.2
..
..

2.9
301
..

0.2
0.1
..
..
..

0.1
21.3
0.4
..
9

1.2
26.6
0.1
0.9
..

..
..
0.0

..
29
0.5

..
..
2.7

..
..
0

16
..
..

53
5.4
7

..
..
..

..
..
..

8.8
8.0
89.9

..
..
..

..
..
..

0.6
5.9
6.5

..
..

0.06
0.7

0.09
0.6

Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

The Little Data Book on Information and Communication Technology

2011

846
29
509
5.4
62
56

127

Libya
Middle East & North Africa

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

128

2011

2009

5
76
4,610
..
..
96

6
78
12,020
5.4
89
96

1,002
75
7,502
4.4
92
82

..
Public

No
Public

M
M
..

M
M
..

..
46
..

..
1,717
..

3.3
576
18.0

11.3
0.7
..
2.4
..

17.1
77.9
1.4
2.2
..

22.1
100.6
19.4
11.2
93

..
..
0.2

..
..
5.5

..
157
34.6

..
..
0

71
11.7
50

94
41.6
1,120

..
..
..

..
..
..

10.0
8.8
18.8

..
..
2.3

..
..
2.6

12.2
15.1
5.4

..
..

0.14
1.4

0.30
32.2

The Little Data Book on Information and Communication Technology

Liechtenstein
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

0.03
0.04
15
14
79,640 136,630
7.5
2.5
..
..
..
86

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

1,117
77
37,990
2.0
98
91

Yes
..

Yes
Public

M
..
..

P
P
C

1.1
301
..

1.4
369
..

3.0
765
15.5

61.1
30.4
24.3
..
..

54.6
97.5
47.3
..
..

45.1
111.2
24.3
65.4
98

..
..
36.5

..
..
64.0

..
343
72.3

90
10.3
..

95
83.8
4,210

99
89.2
19,521

..
..
..

..
..
..

22.8
14.8
28.8

..
..
..

..
..
..

12.2
13.3
8.1

..
0.52
541.4 5,747.4

0.46
905.1

The Little Data Book on Information and Communication Technology

2011

129

Lithuania
Europe & Central Asia

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

130

2011

2009

3
67
3,200
4.6
100
87

3
67
11,410
6.3
100
92

1,002
75
7,502
4.4
92
82

No
Mixed

Yes
Private

M
C
C

C
C
C

2.3
283
49.8

2.8
402
14.5

3.3
576
18.0

33.9
15.0
1.5
6.9
..

22.4
148.6
19.0
24.2
98

22.1
100.6
19.4
11.2
93

..
..
6.4

11.0
145
58.8

..
157
34.6

100
0.0
14

100
99.7
14,300

94
41.6
1,120

..
..
..

14.3
8.6
15.2

10.0
8.8
18.8

5.2
5.6
4.8

2.9
4.3
3.8

12.2
15.1
5.4

..
12.4

0.48
176.0

0.30
32.2

The Little Data Book on Information and Communication Technology

Luxembourg
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

0.44
84
43,660
6.3
..
75

0.50
82
76,710
3.6
..
75

Yes
Public

Yes
Private

C
P
C

C
C
C

1.4
622
20.3

1.3
691
23.9

3.0
765
15.5

57.0
69.5
5.6
45.8
93

55.0
144.4
31.9
67.3
100

45.1
111.2
24.3
65.4
98

114.0
..
22.9

140.7
..
85.3

..
343
72.3

98
100
0.0
91.7
690 7,1625,91

99
89.2
19,521

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

1,117
77
37,990
2.0
98
91

..
..
..

29.7
12.6
42.0

22.8
14.8
28.8

14.1
12.1
4.2

4.8
5.7
7.2

12.2
13.3
8.1

..
0.38
120.0 1,413.2

0.46
905.1

The Little Data Book on Information and Communication Technology

2011

131

Macao SAR, China
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

132

2011

2009

0.44
100
14,350
-1.1
91
..

0.54
100
39,550
14.7
93
..

1,117
77
37,990
2.0
98
91

..
..

No
..

..
..
..

..
..
..

3.2
317
14.1

2.2
821
15.8

3.0
765
15.5

40.1
32.0
6.3
15.9
..

31.7
192.8
23.8
38.4
..

45.1
111.2
24.3
65.4
98

..
..
13.6

59.9
112
52.2

..
343
72.3

100
13.5
240

100
98.4
14,229

99
89.2
19,521

..
..
..

9.0
2.8
8.9

22.8
14.8
28.8

4.3
7.2
0.9

6.3
11.3
0.6

12.2
13.3
8.1

..
17.8

..
208.2

0.46
905.1

The Little Data Book on Information and Communication Technology

Macedonia, FYR
Europe & Central Asia

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

2
63
1,840
3.0
96
70

2
67
4,400
3.1
97
71

..
Public

Yes
Mixed

M
M
C

M
C
C

5.2
168
26.7

6.3
1,065
31.2

3.3
576
18.0

21.7
95.1
10.7
36.8
99

22.1
100.6
19.4
11.2
93

21.3
112
51.8

..
157
34.6

100
98.6
17

94
41.6
1,120

13.4
13.4
14.2

10.0
8.8
18.8

0.5
5.5
14.3

12.2
15.1
5.4

0.32
24.5

0.30
32.2

Performance
Access
Telephone lines (per 100 people)
25.2
Mobile cellular subscriptions (per 100 people)
5.8
Fixed broadband Internet subscribers (per 100 people)
1.5
Personal computers (per 100 people)
3.6
Households with a television (%)
..
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
2.5
Quality
90
Population covered by mobile cellular network (%)
..
Fixed broadband Internet subscribers (% of total subscribers)
25
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
0.3
ICT goods exports (% of total goods exports)
4.4
ICT goods imports (% of total goods imports)
12.7
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
..
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,002
75
7,502
4.4
92
82

133

Madagascar
Sub-Saharan Africa

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

134

2011

2009

15
27
250
3.9
71
45

20
30
430
3.6
64
66

846
29
509
5.4
62
56

Yes
Mixed

Yes
Mixed

C
C
C

C
C
C

10.3
44
14.0

3.9
2,427
32.8

2.9
301
..

0.4
0.4
0.1
0.2
..

0.9
30.6
0.0
0.6
18

1.2
26.6
0.1
0.9
..

..
..
0.2

0.6
..
1.6

..
..
2.7

21
0.0
0

23
50.4
12

53
5.4
7

..
..
..

12.2
10.5
101.6

8.8
8.0
89.9

0.9
3.4
..

1.6
3.9
0.5

0.6
5.9
6.5

..
..

0.17
0.5

0.09
0.6

The Little Data Book on Information and Communication Technology

Malawi
Sub-Saharan Africa

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

12
15
150
3.8
64
68

15
19
290
4.8
74
59

Yes
Public

Yes
Mixed

M
M
C

P
P
P

1.7
33
..

3.6
..
..

2.9
301
..

0.4
0.4
0.0
0.1
3

1.1
15.7
0.7
0.2
9

1.2
26.6
0.1
0.9
..

..
..
0.1

..
..
4.7

..
..
2.7

20
0.0
0

93
2.4
5

53
5.4
7

..
..
..

3.3
10.8
492.6

8.8
8.0
89.9

0.2
4.6
..

0.3
5.3
..

0.6
5.9
6.5

..
..

0.02
0.3

0.09
0.6

The Little Data Book on Information and Communication Technology

2011

846
29
509
5.4
62
56

135

Malaysia
East Asia & Pacific

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

136

2011

2009

23
62
3,450
3.7
89
68

27
71
7,350
5.1
92
72

1,002
75
7,502
4.4
92
82

Yes
Mixed

Yes
Mixed

P
P
C

C
C
C

4.1
394
27.7

4.6
571
22.5

3.3
576
18.0

19.9
22.0
7.1
9.5
..

15.7
110.6
20.4
23.1
97

22.1
100.6
19.4
11.2
93

..
204
21.4

..
197
57.6

..
157
34.6

95
0.0
23

92
29.9
5,097

94
41.6
1,120

..
..
..

4.8
4.9
19.0

10.0
8.8
18.8

56.6
45.8
1.9

38.1
32.0
7.0

12.2
15.1
5.4

..
6.1

0.63
42.2

0.30
32.2

The Little Data Book on Information and Communication Technology

Maldives
South Asia

Lower middle income

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

Lower
middleincome
group
2009

0.27
28
2,150
8.5
96
78

0.31
39
3,970
6.4
98
69

No
Mixed

Yes
Mixed

M
M
M

M
P
P

8.5
60
21.6

12.7
353
15.2

3.0
605
22.4

9.0
2.8
0.4
3.7
57

15.8
147.9
6.5
20.2
85

12.7
57.8
5.5
4.5
..

..
..
2.2

..
..
28.4

..
342
17.2

40
0.0
11

100
89.0
3,028

77
40.1
151

..
..
..

4.1
3.5
9.4

4.7
7.1
30.4

..
6.1
..

0.2
6.6
..

21.3
18.4
19.9

..
..

0.16
54.2

0.24
2.7

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

137

Mali
Sub-Saharan Africa

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

138

2011

2009

11
28
250
5.5
19
31

13
33
680
5.3
26
50

846
29
509
5.4
62
56

Yes
Public

Yes
Mixed

P
P
C

P
P
C

2.5
37
28.1

4.3
2,059
30.2

2.9
301
..

0.4
0.1
..
0.1
14

0.6
28.8
0.1
0.8
22

1.2
26.6
0.1
0.9
..

..
..
0.1

1.0
..
1.9

..
..
2.7

15
..
0

22
52.1
51

53
5.4
7

..
..
..

9.4
10.0
55.4

8.8
8.0
89.9

0.2
3.5
8.8

0.2
3.6
23.2

0.6
5.9
6.5

..
0.1

0.18
0.8

0.09
0.6

The Little Data Book on Information and Communication Technology

Malta
High income
Highincome
group
2009

Country data

Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2000

2009

0.39
92
10,110
4.9
..
76

0.41
94
18,630
2.0
92
78

Yes
Mixed

Yes
Private

M
M
C

C
C
C

2.8
161
23.0

4.7
350
15.1

3.0
765
15.5

52.4
29.3
8.8
20.5
98

60.9
101.7
26.9
..
99

45.1
111.2
24.3
65.4
98

..
..
13.1

..
104
58.0

..
343
72.3

99
4.8
87

100
89.5
7,549

99
89.2
19,521

..
..
..

5.6
10.8
20.1

22.8
14.8
28.8

64.2
44.9
2.5

43.2
15.2
3.2

12.2
13.3
8.1

..
0.47
58.5 1,364.6

0.46
905.1

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,117
77
37,990
2.0
98
91

139

Marshall Islands
East Asia & Pacific

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

140

2011

2009

0.05
68
2,420
-3.7
..
73

0.06
71
3,060
2.2
..
62

3,811
41
2,321
8.5
80
64

..
Mixed

No
Mixed

M
..
..

M
..
..

5.7
44
..

5.2
46
..

3.0
605
22.4

7.8
0.9
0.8
3.9
..

7.2
1.6
1.3
9.1
..

12.7
57.8
5.5
4.5
..

..
..
1.6

..
..
3.6

..
342
17.2

..
0.0
10

..
0.0
29

77
40.1
151

..
..
..

..
..
..

4.7
7.1
30.4

..
..
..

..
..
..

21.3
18.4
19.9

..
..

0.03
96.2

0.24
2.7

The Little Data Book on Information and Communication Technology

Mauritania
Sub-Saharan Africa

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

3
40
460
2.3
51
42

3
41
990
4.7
57
50

Yes
Public

Yes
Mixed

M
M
C

C
C
C

2.4
48
131.7

6.9
2,842
23.4

2.9
301
..

0.7
0.6
0.0
1.0
20

2.3
66.3
0.3
4.5
22

1.2
26.6
0.1
0.9
..

..
..
0.2

4.8
..
2.3

..
..
2.7

..
0.0
0

62
60.6
76

53
5.4
7

..
..
..

11.9
9.9
57.8

8.8
8.0
89.9

..
3.7
..

..
1.6
..

0.6
5.9
6.5

..
0.4

0.09
2.1

0.09
0.6

The Little Data Book on Information and Communication Technology

2011

846
29
509
5.4
62
56

141

Mauritius
Sub-Saharan Africa

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

142

2011

2009

1
43
3,870
5.5
84
68

1
43
7,250
3.7
88
73

1,002
75
7,502
4.4
92
82

Yes
..

Yes
Mixed

M
P
M

C
C
C

3.2
251
37.6

3.6
492
332.6

3.3
576
18.0

23.7
15.2
2.9
10.1
93

29.7
85.2
17.6
17.6
96

22.1
100.6
19.4
11.2
93

..
..
7.3

17.9
..
22.7

..
157
34.6

100
0.0
5

99
41.3
364

94
41.6
1,120

..
..
..

5.6
4.5
16.6

10.0
8.8
18.8

0.8
6.1
1.8

0.6
4.2
3.7

12.2
15.1
5.4

..
10.0

0.30
86.6

0.30
32.2

The Little Data Book on Information and Communication Technology

Mayotte
Sub-Saharan Africa

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

0.16
..
..
..
..
..

0.20
..
..
..
..
..

..
..

No
..

..
..
..

..
..
..

..
372
0.0

..
..
..

3.3
576
18.0

5.2
28.0
..
..
..

22.1
100.6
19.4
11.2
93

..
..
..

..
157
34.6

..
..
..

94
41.6
1,120

..
..
..

10.0
8.8
18.8

..
..
..

12.2
15.1
5.4

..
..

0.30
32.2

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

Performance
Access
Telephone lines (per 100 people)
6.2
Mobile cellular subscriptions (per 100 people)
12.7
Fixed broadband Internet subscribers (per 100 people)
..
Personal computers (per 100 people)
..
Households with a television (%)
..
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
..
Quality
..
Population covered by mobile cellular network (%)
..
Fixed broadband Internet subscribers (% of total subscribers)
..
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
..
ICT goods exports (% of total goods exports)
..
ICT goods imports (% of total goods imports)
..
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
..
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,002
75
7,502
4.4
92
82

143

Mexico
Latin America & Caribbean

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

98
75
5,110
5.4
91
72

Structure
Separate telecommunications regulator
Yes
Status of main fixed-line telephone operator
Private
Level of competition (competition, partial comp., monopoly)
C
International long distance service
P
Mobile telephone service
C
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

144

2011

107
78
8,960
2.2
93
80

1,002
75
7,502
4.4
92
82

Yes
Private
C
C
C

2.1
375
41.5

2.7
838
13.4

3.3
576
18.0

12.6
14.4
1.2
5.8
92

18.1
77.8
9.6
14.4
93

22.1
100.6
19.4
11.2
93

..
83
5.2

..
177
26.5

..
157
34.6

86
1.3
9

100
96.2
312

94
41.6
1,120

..
..
..

17.3
8.6
16.2

10.0
8.8
18.8

23.0
20.3
8.8

22.9
20.9
1.3

12.2
15.1
5.4

..
2.6

0.44
21.5

0.30
32.2

The Little Data Book on Information and Communication Technology

Micronesia, Fed. Sts.
East Asia & Pacific

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

0.11
22
2,270
-0.3
..
..

0.11
23
2,500
-0.2
..
84

..
Public

No
Public

M
C
..

M
M
M

4.8
74
4.9

5.3
238
13.2

3.0
605
22.4

9.0
0.0
1.4
1.3
..

7.9
34.3
1.2
5.5
..

12.7
57.8
5.5
4.5
..

..
..
3.7

..
..
15.4

..
342
17.2

0
0.0
10

..
6.7
143

77
40.1
151

..
..
..

8.0
4.9
40.0

4.7
7.1
30.4

..
..
..

..
..
..

21.3
18.4
19.9

..
..

0.13
36.0

0.24
2.7

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

145

Moldova
Europe & Central Asia

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

146

2011

2009

4
45
370
-2.6
97
71

4
41
1,560
5.6
98
68

3,811
41
2,321
8.5
80
64

Yes
Public

Yes
Private

M
C
C

C
C
C

3.9
97
67.9

10.1
294
35.7

3.0
605
22.4

14.2
3.4
0.3
1.5
83

31.6
77.3
5.6
11.4
69

12.7
57.8
5.5
4.5
..

..
..
1.3

38.1
113
35.9

..
342
17.2

70
2.3
2

98
91.9
6,660

77
40.1
151

..
..
..

2.9
8.2
13.4

4.7
7.1
30.4

1.6
5.5
10.5

7.5
5.1
20.2

21.3
18.4
19.9

..
0.7

0.30
13.4

0.24
2.7

The Little Data Book on Information and Communication Technology

Monaco
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service

2009

0.03
0.03
100
100
91,070 197,590
2.9
4.3
..
..
..
..

..
Mixed

No
Mixed

M
M
C

M
M
M

..
..
..

..
..
..

Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

Performance
Access
Telephone lines (per 100 people)
..
..
Mobile cellular subscriptions (per 100 people)
..
..
Fixed broadband Internet subscribers (per 100 people)
..
..
Personal computers (per 100 people)
..
..
Households with a television (%)
..
..
Usage
International voice traffic, total (minutes per person per month)
..
..
Mobile telephone usage (minutes per user per month)
..
..
Internet users (per 100 people)
..
..
Quality
..
..
Population covered by mobile cellular network (%)
..
..
Fixed broadband Internet subscribers (% of total subscribers)
..
..
International Internet bandwidth (bits per second per person)
Affordability
..
..
Residential fixed line tariff ($ a month)
..
..
Mobile cellular prepaid tariff ($ a month)
..
..
Fixed broadband Internet access tariff ($ a month)
Trade
..
..
ICT goods exports (% of total goods exports)
..
..
ICT goods imports (% of total goods imports)
..
..
ICT service exports (% of total service exports)
Applications
..
0.14
E-gov’t Web measure index (0–1, 1=highest presence)
248.8 2,735.2
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,117
77
37,990
2.0
98
91

3.0
765
15.5

45.1
111.2
24.3
65.4
98
..
343
72.3
99
89.2
19,521
22.8
14.8
28.8
12.2
13.3
8.1
0.46
905.1

147

Mongolia
East Asia & Pacific

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

148

2011

2009

2
57
410
3.0
98
66

3
57
1,630
7.4
97
81

3,811
41
2,321
8.5
80
64

No
Mixed

Yes
Mixed

M
P
C

P
C
C

4.3
60
4.7

6.7
341
18.8

3.0
605
22.4

4.9
6.5
0.3
1.3
..

7.1
84.2
1.8
26.2
88

12.7
57.8
5.5
4.5
..

..
..
1.3

..
..
13.1

..
342
17.2

58
0.5
3

82
49.7
2,920

77
40.1
151

..
..
..

0.7
3.6
8.5

4.7
7.1
30.4

0.1
6.8
6.8

0.1
5.1
3.0

21.3
18.4
19.9

..
0.4

0.56
10.7

0.24
2.7

The Little Data Book on Information and Communication Technology

Montenegro
Europe & Central Asia

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

0.66
59
1,840
-1.6
..
..

0.62
60
6,650
4.7
..
..

..
..

Yes
Private

..
..
..

C
C
C

..
..
..

..
..
..

3.3
576
18.0

..
..
..
..
..

58.7
120.5
14.3
..
97

22.1
100.6
19.4
11.2
93

..
..
..

..
111
44.9

..
157
34.6

..
..
..

99
29.1
1,208

94
41.6
1,120

..
..
..

9.9
6.3
29.0

10.0
8.8
18.8

..
..
..

..
..
..

12.2
15.1
5.4

..
..

0.31
25.6

0.30
32.2

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,002
75
7,502
4.4
92
82

149

Morocco
Middle East & North Africa

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

150

2011

2009

29
53
1,310
3.4
..
51

32
56
2,770
5.0
56
61

3,811
41
2,321
8.5
80
64

Yes
Mixed

Yes
Private

M
C
C

C
C
C

3.2
260
50.7

5.1
821
20.3

3.0
605
22.4

4.9
8.1
0.1
1.2
72

11.0
79.1
1.5
5.7
77

12.7
57.8
5.5
4.5
..

..
..
0.7

7.2
68
32.2

..
342
17.2

95
0.0
4

98
99.2
1,600

77
40.1
151

..
..
..

23.5
22.2
16.8

4.7
7.1
30.4

7.4
6.9
3.7

4.6
6.0
7.5

21.3
18.4
19.9

..
0.2

0.24
2.9

0.24
2.7

The Little Data Book on Information and Communication Technology

Mozambique
Sub-Saharan Africa

Low income

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

Lowincome
group
2009

18
31
230
8.1
..
37

23
38
440
7.9
55
52

Yes
Public

Yes
Mixed

M
C
C

M
C
C

2.6
60
49.6

1.2
605
24.6

2.9
301
..

0.5
0.3
0.0
0.3
5

0.4
26.1
0.1
1.4
9

1.2
26.6
0.1
0.9
..

..
..
0.1

..
..
2.7

..
..
2.7

..
..
0

44
92.5
56

53
5.4
7

..
..
..

13.1
8.0
80.2

8.8
8.0
89.9

0.0
2.7
4.1

0.4
3.9
5.8

0.6
5.9
6.5

..
..

0.17
0.9

0.09
0.6

The Little Data Book on Information and Communication Technology

2011

846
29
509
5.4
62
56

151

Myanmar
East Asia & Pacific

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

152

2011

2009

47
28
..
8.1
90
49

50
33
..
13.0
92
56

846
29
509
5.4
62
56

..
Public

No
Public

M
M
M

M
M
M

0.2
37
25.3

0.5
90
2.6

2.9
301
..

0.6
0.0
0.0
0.2
..

1.6
0.9
0.0
0.9
26

1.2
26.6
0.1
0.9
..

..
..
0.0

0.2
..
0.2

..
..
2.7

..
..
0

10
47.7
20

53
5.4
7

..
..
..

0.9
12.8
28.5

8.8
8.0
89.9

..
3.6
..

..
..
..

0.6
5.9
6.5

..
..

0.08
0.1

0.09
0.6

The Little Data Book on Information and Communication Technology

Namibia
Sub-Saharan Africa

Upper middle income

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

Upper
middleincome
group
2009

2
32
2,030
3.5
85
73

2
37
4,270
5.3
89
71

Yes
Public

Yes
Public

M
M
C

M
P
C

3.1
115
29.6

4.1
435
7.5

3.3
576
18.0

6.0
4.5
0.5
4.1
29

6.5
56.1
4.3
23.9
37

22.1
100.6
19.4
11.2
93

..
..
1.6

..
..
5.9

..
157
34.6

85
0.0
2

95
0.3
27

94
41.6
1,120

..
..
..

13.0
12.8
47.2

10.0
8.8
18.8

1.0
8.3
3.5

0.6
4.9
2.4

12.2
15.1
5.4

..
1.6

0.07
14.5

0.30
32.2

The Little Data Book on Information and Communication Technology

2011

1,002
75
7,502
4.4
92
82

153

Nepal
South Asia

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

154

2011

2009

24
13
220
4.6
49
56

29
18
440
3.7
59
61

846
29
509
5.4
62
56

Yes
Public

Yes
Private

M
M
C

C
C
C

1.3
60
26.7

1.0
565
26.7

2.9
301
..

1.1
0.0
0.0
0.3
11

2.8
26.0
0.4
0.5
33

1.2
26.6
0.1
0.9
..

..
..
0.2

..
103
2.1

..
..
2.7

..
0.0
0

60
72.6
5

53
5.4
7

..
..
..

3.0
1.2
21.5

8.8
8.0
89.9

0.1
3.2
..

0.2
5.6
..

0.6
5.9
6.5

..
..

0.17
1.5

0.09
0.6

The Little Data Book on Information and Communication Technology

Netherlands
High income
Highincome
group
2009

Country data

Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2000

2009

16
77
26,580
4.1
..
98

17
82
48,460
1.7
..
98

Yes
Mixed

Yes
Private

C
C
C

C
C
C

3.7
353
21.6

0.7
..
..

Performance
Access
Telephone lines (per 100 people)
62.1
44.3
Mobile cellular subscriptions (per 100 people)
67.5
128.1
Fixed broadband Internet subscribers (per 100 people)
37.1
34.3
Personal computers (per 100 people)
39.6
91.2
Households with a television (%)
..
98
Usage
International voice traffic, total (minutes per person per month)
..
..
Mobile telephone usage (minutes per user per month)
113
131
Internet users (per 100 people)
44.0
90.0
Quality
100
98
Population covered by mobile cellular network (%)
4.4
98.0
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person) 4,275 78,156
Affordability
..
27.8
Residential fixed line tariff ($ a month)
..
29.7
Mobile cellular prepaid tariff ($ a month)
..
36.2
Fixed broadband Internet access tariff ($ a month)
Trade
19.3
12.6
ICT goods exports (% of total goods exports)
21.2
13.5
ICT goods imports (% of total goods imports)
5.3
11.3
ICT service exports (% of total service exports)
Applications
..
0.68
E-gov’t Web measure index (0–1, 1=highest presence)
49.7 2,275.7
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,117
77
37,990
2.0
98
91

3.0
765
15.5

45.1
111.2
24.3
65.4
98
..
343
72.3
99
89.2
19,521
22.8
14.8
28.8
12.2
13.3
8.1
0.46
905.1

155

Netherlands Antilles
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

0.18
90
..
..
..
90

0.20
93
..
..
96
88

..
..

No
..

..
..
..

..
..
..

..
..
..

..
..
..

Performance
Access
Telephone lines (per 100 people)
44.3
44.9
Mobile cellular subscriptions (per 100 people)
16.5
108.6
Fixed broadband Internet subscribers (per 100 people)
..
..
Personal computers (per 100 people)
..
..
Households with a television (%)
..
..
Usage
International voice traffic total (minutes per person per month)
..
..
Mobile telephone usage (minutes per user per month)
..
..
Internet users (per 100 people)
1.1
..
Quality
..
..
Population covered by mobile cellular network (%)
..
..
Fixed broadband Internet subscribers (% of total subscribers)
..
..
International Internet bandwidth (bits per second per person)
Affordability
..
..
Residential fixed line tariff ($ a month)
..
..
Mobile cellular prepaid tariff ($ a month)
..
..
Fixed broadband Internet access tariff ($ a month)
Trade
..
3.3
ICT goods exports (% of total goods exports)
..
8.7
ICT goods imports (% of total goods imports)
1.2
1.6
ICT service exports (% of total service exports)
Applications
..
..
E-gov’t Web measure index (0–1, 1=highest presence)
166.3 1,111.0
Secure Internet servers (per million people)

156

2011

1,117
77
37,990
2.0
98
91

3.0
765
15.5

45.1
111.2
24.3
65.4
98
..
343
72.3
99
89.2
19,521
22.8
14.8
28.8
12.2
13.3
8.1
0.46
905.1

The Little Data Book on Information and Communication Technology

New Caledonia
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

0.21
62
14,020
0.2
..
..

0.25
65
..
..
96
..

..
..

No
..

..
..
..

..
..
..

2.8
345
43.5

..
637
..

3.0
765
15.5

23.9
23.4
4.2
6.4
..

26.3
83.1
10.8
17.1
..

45.1
111.2
24.3
65.4
98

..
..
14.1

..
..
34.0

..
343
72.3

85
0.0
9

90
95.7
4,053

99
89.2
19,521

..
..
..

..
..
..

22.8
14.8
28.8

0.5
6.2
1.6

0.3
3.7
0.2

12.2
13.3
8.1

..
32.2

..
98.4

0.46
905.1

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,117
77
37,990
2.0
98
91

157

New Zealand
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

4
4 1,117
86
87
77
13,620 28,810 37,990
2.5
2.5
2.0
..
..
98
97
108
91

Structure
..
Separate telecommunications regulator
Private
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
C
International long distance service
C
Mobile telephone service
C
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

158

2011

Yes
Private
C
C
C

3.4
630
16.2

2.9
605
22.2

3.0
765
15.5

47.5
40.0
13.0
35.8
98

43.3
108.9
32.8
52.6
99

45.1
111.2
24.3
65.4
98

..
87
47.5

..
83
83.4

..
343
72.3

97
0.9
65

97
99
69.3
89.2
4,544 19,521

..
..
..

33.1
27.9
28.5

22.8
14.8
28.8

2.2
12.6
6.2

1.8
9.4
4.8

12.2
13.3
8.1

..
0.64
156.9 1,488.5

0.46
905.1

The Little Data Book on Information and Communication Technology

Nicaragua
Latin America & Caribbean

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

5
55
730
5.0
77
68

6
57
1,000
3.3
78
73

Yes
Public

Yes
Private

M
C
C

C
C
C

2.6
114
5.9

3.7
334
24.0

3.0
605
22.4

4.4
55.8
0.4
4.0
67

12.7
57.8
5.5
4.5
..

..
..
3.5

..
342
17.2

70
80.6
144

77
40.1
151

4.7
14.0
34.4

4.7
7.1
30.4

0.4
4.4
7.2

21.3
18.4
19.9

0.25
7.7

0.24
2.7

Performance
Access
Telephone lines (per 100 people)
3.2
Mobile cellular subscriptions (per 100 people)
1.8
Fixed broadband Internet subscribers (per 100 people)
0.3
Personal computers (per 100 people)
2.4
Households with a television (%)
59
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
1.0
Quality
..
Population covered by mobile cellular network (%)
4.5
Fixed broadband Internet subscribers (% of total subscribers)
1
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
0.1
ICT goods exports (% of total goods exports)
4.1
ICT goods imports (% of total goods imports)
11.3
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
1.2
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

159

Niger
Sub-Saharan Africa

Low income

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

160

2011

2009

Lowincome
group
2009

11
16
170
3.4
9
16

15
17
340
4.3
29
29

846
29
509
5.4
62
56

..
Public

Yes
Mixed

M
C
C

M
C
M

0.9
16
..

2.2
328
..

2.9
301
..

0.2
0.0
0.0
0.0
6

0.4
17.0
0.0
0.1
10

1.2
26.6
0.1
0.9
..

..
..
0.0

..
..
0.8

..
..
2.7

13
0.0
0

45
5.9
11

53
5.4
7

..
..
..

12.9
15.3
265.9

8.8
8.0
89.9

0.2
2.1
0.5

0.7
3.6
11.6

0.6
5.9
6.5

..
..

0.04
0.2

0.09
0.6

The Little Data Book on Information and Communication Technology

Nigeria
Sub-Saharan Africa

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

125
43
270
2.7
..
49

155
49
1,190
6.6
61
51

Yes
Public

Yes
Public

M
C
C

C
C
C

0.8
50
37.2

3.4
256
7.8

3.0
605
22.4

0.4
0.0
0.0
0.6
..

0.9
47.2
0.6
0.9
39

12.7
57.8
5.5
4.5
..

..
..
0.1

2.2
..
28.4

..
342
17.2

38
0.0
0

83
9.1
5

77
40.1
151

..
..
..

5.7
10.4
105.0

4.7
7.1
30.4

0.0
3.4
..

0.0
7.2
1.6

21.3
18.4
19.9

..
0.0

0.10
1.2

0.24
2.7

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

161

Northern Mariana Islands
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

162

2011

2009

0.07
90
..
..
..
..

0.09
91
..
..
..
..

1,117
77
37,990
2.0
98
91

..
..

No
..

..
..
..

..
..
..

..
..
..

..
..
..

3.0
765
15.5

30.4
4.3
3.4
..
..

28.9
26.2
..
..
..

45.1
111.2
24.3
65.4
98

..
..
..

..
..
..

..
343
72.3

..
..
..

..
..
..

99
89.2
19,521

..
..
..

..
..
..

22.8
14.8
28.8

..
..
..

..
..
..

12.2
13.3
8.1

..
28.1

..
56.6

0.46
905.1

The Little Data Book on Information and Communication Technology

Norway
High income
Highincome
group
2009

Country data

Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2000

2009

4
76
35,870
3.6
..
98

5
78
84,640
2.1
..
98

Yes
Public

Yes
Mixed

C
P
C

C
C
C

1.4
251
89.3

1.2
445
..

3.0
765
15.5

53.5
71.8
26.2
49.0
..

39.4
110.5
35.9
62.9
95

45.1
111.2
24.3
65.4
98

..
163
26.7

..
232
91.8

..
343
72.3

96
2.0
875

..
92.7
26,904

99
89.2
19,521

..
..
..

29.4
8.7
51.0

22.8
14.8
28.8

2.4
10.6
5.4

2.4
8.8
8.6

12.2
13.3
8.1

..
0.74
81.8 1,653.3

0.46
905.1

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,117
77
37,990
2.0
98
91

163

Oman
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

164

2011

2009

2
72
6,720
3.2
..
68

3
72
17,890
4.5
87
66

1,117
77
37,990
2.0
98
91

No
Public

Yes
Mixed

M
M
..

C
C
C

1.9
186
19.0

2.5
967
65.8

3.0
765
15.5

9.2
6.7
1.0
3.3
..

10.5
139.5
2.7
16.9
88

45.1
111.2
24.3
65.4
98

..
..
3.5

35.9
..
43.5

..
343
72.3

91
0.0
16

96
52.6
1,365

99
89.2
19,521

..
..
..

12.8
6.2
31.3

22.8
14.8
28.8

0.6
3.7
..

1.5
3.2
..

12.2
13.3
8.1

..
0.8

0.37
26.5

0.46
905.1

The Little Data Book on Information and Communication Technology

Pakistan
South Asia

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

138
33
490
3.0
43
..

170
37
1,000
5.2
56
42

Yes
Mixed

Yes
Mixed

M
P
C

C
C
C

1.8
50
19.5

2.7
50
1.7

3.0
605
22.4

2.4
60.7
2.2
..
58

12.7
57.8
5.5
4.5
..

..
181
12.0

..
342
17.2

90
4.5
43

77
40.1
151

2.9
1.0
14.6

4.7
7.1
30.4

0.3
3.7
12.0

21.3
18.4
19.9

0.25
1.0

0.24
2.7

Performance
Access
Telephone lines (per 100 people)
2.2
Mobile cellular subscriptions (per 100 people)
0.2
Fixed broadband Internet subscribers (per 100 people)
0.1
Personal computers (per 100 people)
0.4
Households with a television (%)
40
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
1.4
Quality
27
Population covered by mobile cellular network (%)
0.0
Fixed broadband Internet subscribers (% of total subscribers)
0
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
..
ICT goods exports (% of total goods exports)
..
ICT goods imports (% of total goods imports)
15.4
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
0.0
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

165

Palau
East Asia & Pacific

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

166

2011

2009

0.02
70
6,260
1.2
..
..

0.02
82
6,220
1.2
..
97

1,002
75
7,502
4.4
92
82

..
..

No
..

..
..
..

..
..
..

4.4
..
..

5.6
204
11.3

3.3
576
18.0

34.7
12.3
5.2
..
..

34.6
64.5
5.1
..
..

22.1
100.6
19.4
11.2
93

..
..
20.0

39.6
..
27.3

..
157
34.6

..
0.0
150

95
16.1
1,128

94
41.6
1,120

..
..
..

..
..
..

10.0
8.8
18.8

..
..
..

..
..
..

12.2
15.1
5.4

..
51.0

0.05
48.7

0.30
32.2

The Little Data Book on Information and Communication Technology

Panama
Latin America & Caribbean

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

3
66
3,740
5.0
92
76

3
74
6,570
6.9
94
80

Yes
Mixed

Yes
Mixed

M
P
C

C
P
C

3.8
153
..

3.2
380
..

3.3
576
18.0

15.6
164.4
6.2
6.3
83

22.1
100.6
19.4
11.2
93

9.9
..
27.8

..
157
34.6

83
94.3
15,964

94
41.6
1,120

12.0
5.0
16.6

10.0
8.8
18.8

0.0
7.3
4.8

12.2
15.1
5.4

0.28
127.1

0.30
32.2

Performance
Access
Telephone lines (per 100 people)
14.5
Mobile cellular subscriptions (per 100 people)
13.9
Fixed broadband Internet subscribers (per 100 people)
1.5
Personal computers (per 100 people)
3.6
Households with a television (%)
..
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
6.6
Quality
74
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers) 16.0
International Internet bandwidth (bits per second per person) 112
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
0.1
ICT goods exports (% of total goods exports)
8.2
ICT goods imports (% of total goods imports)
1.7
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
9.6
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,002
75
7,502
4.4
92
82

167

Papua New Guinea
East Asia & Pacific

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

168

2011

2009

5
13
620
-0.8
57
..

7
13
1,180
3.4
60
..

3,811
41
2,321
8.5
80
64

Yes
Public

Yes
Public

M
M
P

M
M
P

2.3
41
82.6

..
..
..

3.0
605
22.4

1.2
0.2
0.5
5.2
..

0.9
13.4
..
6.4
..

12.7
57.8
5.5
4.5
..

..
..
0.8

..
..
1.9

..
342
17.2

..
..
1

..
..
2

77
40.1
151

..
..
..

4.0
17.8
141.8

4.7
7.1
30.4

0.0
3.6
..

0.1
4.1
1.2

21.3
18.4
19.9

..
..

0.07
3.2

0.24
2.7

The Little Data Book on Information and Communication Technology

Paraguay
Latin America & Caribbean

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

5
55
1,350
0.1
..
72

6
61
2,250
3.4
95
72

Yes
Public

Yes
Public

M
C
C

C
C
C

4.6
123
26.3

4.8
799
..

3.0
605
22.4

6.1
88.5
2.5
7.8
85

12.7
57.8
5.5
4.5
..

..
244
15.8

..
342
17.2

..
89.8
662

77
40.1
151

6.6
5.3
21.6

4.7
7.1
30.4

0.2
21.6
1.4

21.3
18.4
19.9

0.26
6.7

0.24
2.7

Performance
Access
5.3
Telephone lines (per 100 people)
15.3
Mobile cellular subscriptions (per 100 people)
0.5
Fixed broadband Internet subscribers (per 100 people)
1.3
Personal computers (per 100 people)
76
Households with a television (%)
Usage
..
International voice traffic, total (minutes per person per month)
62
Mobile telephone usage (minutes per user per month)
0.7
Internet users (per 100 people)
Quality
..
Population covered by mobile cellular network (%)
0.5
Fixed broadband Internet subscribers (% of total subscribers)
2
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
0.2
ICT goods exports (% of total goods exports)
10.8
ICT goods imports (% of total goods imports)
1.8
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
0.7
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

169

Peru
Latin America & Caribbean

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

26
71
2,050
2.4
..
87

Structure
Separate telecommunications regulator
Yes
Status of main fixed-line telephone operator
Private
Level of competition (competition, partial comp., monopoly)
C
International long distance service
C
Mobile telephone service
C
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

170

2011

29
72
4,200
6.0
90
87

1,002
75
7,502
4.4
92
82

Yes
Private
C
C
C

2.7
473
22.2

3.1
624
22.0

3.3
576
18.0

6.6
4.9
0.5
4.0
72

10.2
84.7
3.7
10.1
73

22.1
100.6
19.4
11.2
93

..
..
3.1

9.5
97
27.7

..
157
34.6

..
0.8
4

95
47.1
2,646

94
41.6
1,120

..
..
..

14.3
8.9
36.5

10.0
8.8
18.8

0.4
10.1
5.8

0.1
8.3
3.5

12.2
15.1
5.4

..
1.3

0.41
14.0

0.30
32.2

The Little Data Book on Information and Communication Technology

Philippines
East Asia & Pacific

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

78
59
970
3.5
93
78

Structure
Separate telecommunications regulator
Yes
Status of main fixed-line telephone operator
Private
Level of competition (competition, partial comp., monopoly)
C
International long distance service
C
Mobile telephone service
C
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2.9
482
47.4

2009
92
66
1,790
4.9
95
78

Yes
Private
C
C
C

4.4
1,555
24.4

3.0
605
22.4

4.5
81.0
3.3
7.2
71

12.7
57.8
5.5
4.5
..

..
39
6.5

..
342
17.2

99
34.9
113

77
40.1
151

15.9
6.2
21.5

4.7
7.1
30.4

54.2
34.5
16.2

21.3
18.4
19.9

0.39
6.6

0.24
2.7

Performance
Access
Telephone lines (per 100 people)
3.9
Mobile cellular subscriptions (per 100 people)
8.3
Fixed broadband Internet subscribers (per 100 people)
0.5
Personal computers (per 100 people)
1.9
Households with a television (%)
53
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
2.0
Quality
70
Population covered by mobile cellular network (%)
0.0
Fixed broadband Internet subscribers (% of total subscribers)
2
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
69.4
ICT goods exports (% of total goods exports)
42.7
ICT goods imports (% of total goods imports)
7.6
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
0.9
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

3,811
41
2,321
8.5
80
64

2011

171

Poland
High income
High
income
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

172

2011

2009

38
62
4,590
5.4
..
86

38
61
12,260
4.4
100
88

1,117
77
37,990
2.0
98
91

Yes
Mixed

Yes
Mixed

M
P
C

C
P
C

4.1
256
19.4

3.9
396
14.4

3.0
765
15.5

28.5
17.5
2.4
6.9
..

25.0
116.8
14.6
16.9
98

45.1
111.2
24.3
65.4
98

..
161
7.3

2.6
128
58.8

..
343
72.3

95
0.0
20

99
92.6
2,748

99
89.2
19,521

..
..
..

17.4
9.6
13.7

22.8
14.8
28.8

4.5
10.5
2.8

7.5
8.9
5.3

12.2
13.3
8.1

..
8.5

0.39
210.8

0.46
905.1

The Little Data Book on Information and Communication Technology

Portugal
High income
Highincome
group
2009

Country data

Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2000

2009

10
54
12,070
4.3
..
91

11
60
21,910
0.8
95
91

Yes
Mixed

Yes
Mixed

C
P
C

C
C
C

4.3
594
22.7

4.5
1,534
16.3

3.0
765
15.5

42.3
65.2
6.3
10.3
..

38.1
142.8
17.9
18.2
99

45.1
111.2
24.3
65.4
98

..
133
16.4

..
125
48.6

..
343
72.3

99
0.0
49

99
98.3
4,790

99
89.2
19,521

..
..
..

27.5
9.2
29.0

22.8
14.8
28.8

7.8
9.0
2.6

4.6
6.6
4.5

12.2
13.3
8.1

..
13.4

0.39
173.6

0.46
905.1

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,117
77
37,990
2.0
98
91

173

Puerto Rico
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

174

2011

2009

4
95
10,560
4.4
..
..

4
99
..
..
90
..

1,117
77
37,990
2.0
98
91

..
..

No
..

..
..
..

..
..
..

3.2
455
..

..
..
..

3.0
765
15.5

34.1
34.6
6.6
0.7
..

21.9
68.5
13.0
0.8
..

45.1
111.2
24.3
65.4
98

..
..
10.5

..
1,739
25.2

..
343
72.3

..
8.9
20

100
83.0
1,764

99
89.2
19,521

..
..
..

..
..
..

22.8
14.8
28.8

..
..
..

..
..
..

12.2
13.3
8.1

..
16.4

..
83.7

0.46
905.1

The Little Data Book on Information and Communication Technology

Qatar
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

0.62
95
..
..
..
77

1
96
..
14.2
95
61

..
Mixed

Yes
Mixed

M
M
M

P
P
P

1.9
169
10.8

1.7
597
22.5

3.0
765
15.5

20.2
175.4
9.9
15.7
..

45.1
111.2
24.3
65.4
98

..
..
28.3

..
343
72.3

100
93.4
2,044

99
89.2
19,521

9.1
8.6
54.9

22.8
14.8
28.8

0.0
8.2
..

12.2
13.3
8.1

0.28
99.4

0.46
905.1

Performance
Access
Telephone lines (per 100 people)
26.0
Mobile cellular subscriptions (per 100 people)
19.6
Fixed broadband Internet subscribers (per 100 people)
1.7
Personal computers (per 100 people)
14.6
Households with a television (%)
..
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
4.9
Quality
95
Population covered by mobile cellular network (%)
0.0
Fixed broadband Internet subscribers (% of total subscribers)
69
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
0.1
ICT goods exports (% of total goods exports)
5.1
ICT goods imports (% of total goods imports)
..
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
4.6
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,117
77
37,990
2.0
98
91

175

Romania
Europe & Central Asia

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

176

2011

2009

22
54
1,690
-2.1
97
68

21
54
8,330
5.6
98
82

1,002
75
7,502
4.4
92
82

No
Mixed

Yes
Mixed

M
C
C

C
C
C

2.3
151
67.8

3.4
564
21.5

3.3
576
18.0

17.4
11.1
1.7
3.2
..

24.7
118.1
13.1
19.2
97

22.1
100.6
19.4
11.2
93

..
..
3.6

10.3
146
36.2

..
157
34.6

97
4.3
4

98
100.0
18,271

94
41.6
1,120

..
..
..

19.3
10.6
7.2

10.0
8.8
18.8

5.3
12.0
10.8

8.4
9.3
18.9

12.2
15.1
5.4

..
2.4

0.42
39.8

0.30
32.2

The Little Data Book on Information and Communication Technology

Russian Federation
Europe & Central Asia

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

146
73
1,710
1.2
99
..

142
73
9,340
6.0
100
83

..
Mixed

No
Mixed

P
C
..

P
C
..

2.0
83
11.5

2.6
439
..

3.3
576
18.0

31.6
162.5
62.1
13.3
..

22.1
100.6
19.4
11.2
93

..
227
42.1

..
157
34.6

95
14.6
573

94
41.6
1,120

5.4
5.8
13.3

10.0
8.8
18.8

0.6
8.4
6.3

12.2
15.1
5.4

0.33
20.3

0.30
32.2

Performance
Access
Telephone lines (per 100 people)
21.9
Mobile cellular subscriptions (per 100 people)
2.2
Fixed broadband Internet subscribers (per 100 people)
0.3
Personal computers (per 100 people)
6.4
Households with a television (%)
..
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
137
Internet users (per 100 people)
2.0
Quality
..
Population covered by mobile cellular network (%)
0.0
Fixed broadband Internet subscribers (% of total subscribers)
21
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
0.8
ICT goods exports (% of total goods exports)
5.6
ICT goods imports (% of total goods imports)
4.6
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
2.0
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,002
75
7,502
4.4
92
82

177

Rwanda
Sub-Saharan Africa

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

178

2011

2009

8
14
250
10.1
65
48

10
19
490
7.6
71
65

846
29
509
5.4
62
56

No
Mixed

Yes
Mixed

M
M
..

P
P
C

1.0
189
93.1

3.0
1,952
15.8

2.9
301
..

0.2
0.5
0.0
0.1
2

0.3
24.3
1.5
0.3
3

1.2
26.6
0.1
0.9
..

..
..
0.1

0.7
..
4.5

..
..
2.7

50
0.0
0

92
5.7
35

53
5.4
7

..
..
..

8.1
6.6
88.0

8.8
8.0
89.9

0.0
9.3
0.0

1.4
12.3
0.1

0.6
5.9
6.5

..
0.1

0.17
0.7

0.09
0.6

The Little Data Book on Information and Communication Technology

Samoa
East Asia & Pacific

Lower middle income

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

0.18
22
1,420
3.3
..
72

0.18
23
2,840
3.5
99
74

..
..

Yes
Mixed

..
..
..

M
C
C

4.2
55
13.3

4.7
95
..

3.0
605
22.4

17.8
84.4
..
2.3
62

12.7
57.8
5.5
4.5
..

..
..
5.0

..
342
17.2

..
..
50

77
40.1
151

10.3
8.8
469.0

4.7
7.1
30.4

0.0
2.2
3.9

21.3
18.4
19.9

0.14
22.4

0.24
2.7

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

Lower
middleincome
group
2009

Performance
Access
Telephone lines (per 100 people)
4.8
Mobile cellular subscriptions (per 100 people)
1.4
Fixed broadband Internet subscribers (per 100 people)
0.2
Personal computers (per 100 people)
0.6
Households with a television (%)
..
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
0.6
Quality
..
Population covered by mobile cellular network (%)
0.0
Fixed broadband Internet subscribers (% of total subscribers)
1
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
0.3
ICT goods exports (% of total goods exports)
3.4
ICT goods imports (% of total goods imports)
..
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
11.3
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

179

San Marino
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

180

2011

2009

..
93
..
5.5
..
..

0.03
94
50,670
3.2
..
..

1,117
77
37,990
2.0
98
91

..
Mixed

No
Mixed

M
C
..

M
C
..

0.4
497
62.9

0.4
438
45.6

3.0
765
15.5

..
..
..
..
..

68.4
76.3
20.9
80.0
..

45.1
111.2
24.3
65.4
98

..
..
..

..
..
54.1

..
343
72.3

..
98
..
75.4
.. 257,807

99
89.2
19,521

..
..
..

..
..
..

22.8
14.8
28.8

..
..
..

..
..
..

12.2
13.3
8.1

..
0.18
.. 1,225.8

0.46
905.1

The Little Data Book on Information and Communication Technology

São Tomé and Príncipe
Sub-Saharan Africa

Lower middle income

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

Lower
middleincome
group
2009

0.14
53
..
..
85
..

0.16
61
1,130
6.3
89
68

..
Mixed

Yes
Mixed

M
..
..

M
M
M

6.6
43
16.6

8.0
466
11.8

3.0
605
22.4

4.8
39.3
1.6
3.9
36

12.7
57.8
5.5
4.5
..

4.6
48
16.4

..
342
17.2

20
12.2
51

77
40.1
151

9.6
7.9
207.3

4.7
7.1
30.4

0.4
5.7
11.7

21.3
18.4
19.9

0.09
18.1

0.24
2.7

Performance
Access
Telephone lines (per 100 people)
3.3
Mobile cellular subscriptions (per 100 people)
0.0
Fixed broadband Internet subscribers (per 100 people)
0.3
Personal computers (per 100 people)
1.0
Households with a television (%)
31
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
4.6
Quality
..
Population covered by mobile cellular network (%)
0.0
Fixed broadband Internet subscribers (% of total subscribers)
14
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
0.0
ICT goods exports (% of total goods exports)
1.0
ICT goods imports (% of total goods imports)
15.9
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
..
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

181

Saudi Arabia
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

182

2011

2009

21
80
8,150
2.3
79
..

25
82
17,210
3.8
86
80

1,117
77
37,990
2.0
98
91

No
Public

Yes
Mixed

M
M
C

C
P
C

2.4
189
33.9

2.7
1,618
84.1

3.0
765
15.5

14.4
6.7
1.0
6.3
..

16.4
176.7
7.4
69.3
..

45.1
111.2
24.3
65.4
98

..
..
2.2

..
..
38.6

..
343
72.3

92
3.5
16

98
76.4
1,731

99
89.2
19,521

..
..
..

9.2
7.4
26.7

22.8
14.8
28.8

0.1
5.1
..

0.3
4.6
..

12.2
13.3
8.1

..
0.5

0.31
18.5

0.46
905.1

The Little Data Book on Information and Communication Technology

Senegal
Sub-Saharan Africa

Lower middle income
Lowermiddleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

10
41
510
4.4
39
34

13
43
1,040
4.3
50
44

No
Mixed

Yes
Mixed

M
P
C

P
P
P

4.2
324
40.4

9.8
1,859
18.7

3.0
605
22.4

2.2
55.1
0.5
2.2
48

12.7
57.8
5.5
4.5
..

8.4
..
7.4

..
342
17.2

85
98.3
372

77
40.1
151

24.0
8.3
39.9

4.7
7.1
30.4

0.4
4.5
15.6

21.3
18.4
19.9

0.18
1.1

0.24
2.7

Performance
Access
Telephone lines (per 100 people)
2.1
Mobile cellular subscriptions (per 100 people)
2.5
Fixed broadband Internet subscribers (per 100 people)
0.1
Personal computers (per 100 people)
1.6
Households with a television (%)
27
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
0.4
Quality
..
Population covered by mobile cellular network (%)
0.0
Fixed broadband Internet subscribers (% of total subscribers)
4
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
0.2
ICT goods exports (% of total goods exports)
3.2
ICT goods imports (% of total goods imports)
13.5
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
0.1
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

183

Serbia
Europe & Central Asia

Upper middle income

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

184

2011

2009

Upper
middleincome
group
2009

8
51
1,400
1.5
..
..

7
52
6,000
5.0
..
78

1,002
75
7,502
4.4
92
82

..
..

Yes
Mixed

..
..
..

M
C
C

3.3
..
28.0

4.9
883
19.1

3.3
576
18.0

..
..
..
..
..

42.4
135.4
11.5
17.6
..

22.1
100.6
19.4
11.2
93

..
..
..

16.9
88
56.1

..
157
34.6

..
..
..

94
70.1
12,660

94
41.6
1,120

..
..
..

3.9
5.2
13.7

10.0
8.8
18.8

0.5
4.5
..

2.2
5.4
8.0

12.2
15.1
5.4

..
..

0.22
19.9

0.30
32.2

The Little Data Book on Information and Communication Technology

Seychelles
Sub-Saharan Africa

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

0.08
51
7,420
6.6
92
..

Structure
Separate telecommunications regulator
..
Status of main fixed-line telephone operator
Private
Level of competition (competition, partial comp., monopoly)
P
International long distance service
P
Mobile telephone service
P
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

0.09
55
8,480
1.7
92
88

1,002
75
7,502
4.4
92
82

No
Private
C
P
C

6.5
126
10.3

4.0
..
20.3

3.3
576
18.0

25.4
32.0
1.6
13.6
92

25.1
104.9
6.8
21.2
92

22.1
100.6
19.4
11.2
93

..
..
7.4

17.2
..
38.6

..
157
34.6

97
0.0
25

98
63.8
1,745

94
41.6
1,120

..
..
..

11.2
11.3
57.1

10.0
8.8
18.8

0.7
2.2
..

0.5
2.9
1.2

12.2
15.1
5.4

..
0.06
12.3 1,123.6

0.30
32.2

The Little Data Book on Information and Communication Technology

2011

185

Sierra Leone
Sub-Saharan Africa

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

186

2011

2009

4
36
150
-5.0
..
46

6
38
340
9.5
41
77

846
29
509
5.4
62
56

..
Public

Yes
Mixed

M
C
C

M
P
P

..
31
..

..
..
..

2.9
301
..

0.4
0.3
0.0
..
..

0.6
20.4
..
..
10

1.2
26.6
0.1
0.9
..

..
..
0.1

..
..
0.3

..
..
2.7

..
..
0

70
..
..

53
5.4
7

..
..
..

..
..
..

8.8
8.0
89.9

..
..
0.0

..
..
2.2

0.6
5.9
6.5

..
0.2

0.00
0.2

0.09
0.6

The Little Data Book on Information and Communication Technology

Singapore
High income
Highincome
group
2009

Country data

Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2000

2009

4
100
23,350
5.7
93
..

5
100
37,220
6.5
95
..

Yes
Mixed

Yes
Mixed

C
C
C

C
C
C

3.4
584
14.9

2.6
..
12.6

3.0
765
15.5

37.1
133.4
22.8
74.3
..

45.1
111.2
24.3
65.4
98

..
377
73.3

..
343
72.3

100
90.9
22,783

99
89.2
19,521

7.7
3.9
16.7

22.8
14.8
28.8

35.4
28.2
2.9

12.2
13.3
8.1

0.69
523.1

0.46
905.1

Performance
Access
Telephone lines (per 100 people)
48.3
Mobile cellular subscriptions (per 100 people)
68.2
Fixed broadband Internet subscribers (per 100 people)
21.2
Personal computers (per 100 people)
48.2
Households with a television (%)
99
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
411
Internet users (per 100 people)
32.3
Quality
100
Population covered by mobile cellular network (%)
8.1
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person) 558
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
56.1
ICT goods exports (% of total goods exports)
44.4
ICT goods imports (% of total goods imports)
2.4
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
126.9
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,117
77
37,990
2.0
98
91

187

Slovak Republic
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

188

2011

2009

5
56
5,370
3.7
..
72

5
57
16,130
5.8
..
81

1,117
77
37,990
2.0
98
91

Yes
Mixed

Yes
Mixed

M
C
C

C
P
C

3.9
191
681.4

3.3
665
545.6

3.0
765
15.5

31.5
23.1
1.3
13.7
..

18.9
101.5
15.4
58.1
99

45.1
111.2
24.3
65.4
98

..
148
9.4

19.0
112
75.0

..
343
72.3

98
0.0
41

100
93.4
7,567

99
89.2
19,521

..
..
..

22.7
24.9
28.6

22.8
14.8
28.8

3.9
7.8
4.6

17.5
14.7
8.0

12.2
13.3
8.1

..
14.7

0.35
127.6

0.46
905.1

The Little Data Book on Information and Communication Technology

Slovenia
High income
Highincome
group
2009

Country data

Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2000

2009

2
51
11,090
4.4
..
85

2
48
23,520
3.8
100
93

No
Mixed

Yes
Mixed

M
P
C

C
C
C

1.8
541
97.6

3.3
644
23.0

3.0
765
15.5

39.5
61.1
7.0
27.6
..

50.6
102.8
23.4
42.5
99

45.1
111.2
24.3
65.4
98

..
..
15.1

18.3
143
63.6

..
343
72.3

98
2.0
95

100
97.2
6,720

99
89.2
19,521

..
..
..

19.6
15.8
21.7

22.8
14.8
28.8

4.6
6.9
4.2

3.8
5.6
7.2

12.2
13.3
8.1

..
51.2

0.40
301.2

0.46
905.1

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,117
77
37,990
2.0
98
91

189

Solomon Islands
East Asia & Pacific

Low income
Low
income
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

190

2011

2009

0.42
16
1,000
-1.9
77
40

0.52
18
910
4.5
..
50

846
29
509
5.4
62
56

..
Mixed

Yes
Mixed

M
..
..

M
..
..

2.8
59
167.6

3.4
..
..

2.9
301
..

1.9
0.3
0.3
3.9
..

1.6
5.7
0.4
4.6
..

1.2
26.6
0.1
0.9
..

..
..
0.5

..
..
1.9

..
..
2.7

35
0.0
1

..
23.7
17

53
5.4
7

..
..
..

..
..
..

8.8
8.0
89.9

..
..
3.5

..
..
3.5

0.6
5.9
6.5

..
..

0.04
3.7

0.09
0.6

The Little Data Book on Information and Communication Technology

Somalia
Sub-Saharan Africa

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

7
33
..
..
..
..

Structure
..
Separate telecommunications regulator
Private
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
C
International long distance service
..
Mobile telephone service
..
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

9
37
..
..
..
..

846
29
509
5.4
62
56

No
Private
C
..
..

..
..
..

..
..
..

2.9
301
..

0.3
1.1
0.0
0.1
..

1.1
7.0
0.1
0.9
..

1.2
26.6
0.1
0.9
..

..
..
0.2

..
..
1.2

..
..
2.7

..
0.0
0

..
0.0
0

53
5.4
7

..
..
..

..
..
..

8.8
8.0
89.9

..
..
..

..
..
..

0.6
5.9
6.5

..
..

0.00
0.1

0.09
0.6

The Little Data Book on Information and Communication Technology

2011

191

South Africa
Sub-Saharan Africa

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

192

2011

2009

44
57
3,050
2.5
..
80

49
61
5,760
4.1
89
76

1,002
75
7,502
4.4
92
82

Yes
Mixed

Yes
Mixed

M
C
..

C
P
C

5.1
264
25.5

7.3
1,145
9.8

3.3
576
18.0

11.3
19.0
1.6
6.6
54

8.8
94.2
7.6
8.4
69

22.1
100.6
19.4
11.2
93

..
..
5.5

..
85
9.0

..
157
34.6

92
0.3
8

100
1.7
70

94
41.6
1,120

..
..
..

21.6
12.6
26.9

10.0
8.8
18.8

2.0
13.6
2.9

2.0
9.8
3.9

12.2
15.1
5.4

..
11.6

0.31
62.6

0.30
32.2

The Little Data Book on Information and Communication Technology

Spain
High income
Highincome
group
2009

Country data

Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2000

2009

40
76
15,420
4.2
..
92

46
77
32,120
2.8
98
97

Structure
Separate telecommunications regulator
Yes
Status of main fixed-line telephone operator
Private
Level of competition (competition, partial comp., monopoly)
C
International long distance service
C
Mobile telephone service
C
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

1,117
77
37,990
2.0
98
91

Yes
Private
C
C
C

3.2
638
36.7

4.1
855
11.7

3.0
765
15.5

42.5
60.3
8.0
17.4
100

43.6
111.0
21.5
39.3
100

45.1
111.2
24.3
65.4
98

..
101
13.6

..
156
61.2

..
343
72.3

99
2.4
297

99
98.1
11,008

99
89.2
19,521

..
..
..

28.5
31.6
28.8

22.8
14.8
28.8

5.4
9.3
5.2

3.0
8.4
6.6

12.2
13.3
8.1

..
23.0

0.77
232.7

0.46
905.1

The Little Data Book on Information and Communication Technology

2011

193

Sri Lanka
South Asia

Lower middle income

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

194

2011

2009

Lower
middleincome
group
2009

19
16
880
5.1
91
71

20
15
1,990
5.5
91
69

3,811
41
2,321
8.5
80
64

Yes
Mixed

Yes
Mixed

M
P
C

M
P
P

1.9
101
35.8

2.5
919
12.2

3.0
605
22.4

4.1
2.3
0.2
0.7
41

16.9
69.4
1.2
3.7
76

12.7
57.8
5.5
4.5
..

..
..
0.6

..
153
8.7

..
342
17.2

58
0.5
1

95
67.9
190

77
40.1
151

..
..
..

4.7
0.9
4.4

4.7
7.1
30.4

2.7
4.2
7.8

1.0
3.6
17.2

21.3
18.4
19.9

..
0.3

0.26
4.5

0.24
2.7

The Little Data Book on Information and Communication Technology

St. Kitts and Nevis
Latin America & Caribbean

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

0.04
33
6,470
4.3
..
84

0.05
32
10,150
3.2
..
62

..
..

No
..

..
..
..

..
..
..

9.1
167
..

..
..
..

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

Performance
Access
Telephone lines (per 100 people)
49.5
41.3
Mobile cellular subscriptions (per 100 people)
2.7
167.4
Fixed broadband Internet subscribers (per 100 people)
9.8
..
Personal computers (per 100 people)
15.8
23.4
Households with a television (%)
..
..
Usage
International voice traffic, total (minutes per person per month)
..
..
Mobile telephone usage (minutes per user per month)
..
..
Internet users (per 100 people)
6.1
34.3
Quality
..
..
Population covered by mobile cellular network (%)
..
Fixed broadband Internet subscribers (% of total subscribers) 10.9
42
..
International Internet bandwidth (bits per second per person)
Affordability
..
9.8
Residential fixed line tariff ($ a month)
..
10.8
Mobile cellular prepaid tariff ($ a month)
..
36.7
Fixed broadband Internet access tariff ($ a month)
Trade
1.1
29.9
ICT goods exports (% of total goods exports)
9.8
4.8
ICT goods imports (% of total goods imports)
5.4
5.5
ICT service exports (% of total service exports)
Applications
..
0.10
E-gov’t Web measure index (0–1, 1=highest presence)
347.0 1,320.0
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,002
75
7,502
4.4
92
82

3.3
576
18.0

22.1
100.6
19.4
11.2
93
..
157
34.6
94
41.6
1,120
10.0
8.8
18.8
12.2
15.1
5.4
0.30
32.2

195

St. Lucia
Latin America & Caribbean

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

0.16
28
4,130
3.0
..
73

Structure
Separate telecommunications regulator
No
Status of main fixed-line telephone operator
Private
Level of competition (competition, partial comp., monopoly)
M
International long distance service
M
Mobile telephone service
M
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

196

2011

0.17
28
5,190
2.7
..
75

1,002
75
7,502
4.4
92
82

Yes
Private
..
C
..

..
..
..

..
..
..

3.3
576
18.0

31.3
1.6
..
14.1
79

23.8
102.3
9.1
16.0
..

22.1
100.6
19.4
11.2
93

..
..
5.1

..
..
83.0

..
157
34.6

..
..
95

80
100.1
..

94
41.6
1,120

..
..
..

11.6
10.5
29.3

10.0
8.8
18.8

9.7
7.1
4.2

5.7
4.2
1.6

12.2
15.1
5.4

..
12.7

0.11
126.4

0.30
32.2

The Little Data Book on Information and Communication Technology

St. Vincent & Grenadines
Latin America & Caribbean

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

0.11
44
2,920
5.7
..
76

Structure
Separate telecommunications regulator
No
Status of main fixed-line telephone operator
Private
Level of competition (competition, partial comp., monopoly)
M
International long distance service
M
Mobile telephone service
M
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

8.5
165
15.2

Performance
Access
Telephone lines (per 100 people)
23.1
Mobile cellular subscriptions (per 100 people)
2.2
Fixed broadband Internet subscribers (per 100 people)
2.5
Personal computers (per 100 people)
11.1
Households with a television (%)
..
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
3.2
Quality
55
Population covered by mobile cellular network (%)
0.0
Fixed broadband Internet subscribers (% of total subscribers)
37
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
0.6
ICT goods exports (% of total goods exports)
5.7
ICT goods imports (% of total goods imports)
9.2
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
27.8
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2009
0.11
47
5,130
4.5
..
80

1,002
75
7,502
4.4
92
82

Yes
Private
C
C
C

0.4
19,109
..

3.3
576
18.0

21.1
110.9
10.8
15.2
..

22.1
100.6
19.4
11.2
93

..
..
69.6

..
157
34.6

100
97.4
275

94
41.6
1,120

10.9
8.3
33.6

10.0
8.8
18.8

11.0
4.0
6.1

12.2
15.1
5.4

0.13
109.8

0.30
32.2

2011

197

Sudan
Sub-Saharan Africa

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

198

2011

2009

35
36
320
6.2
61
29

42
44
1,220
7.3
70
38

3,811
41
2,321
8.5
80
64

Yes
Mixed

Yes
Mixed

M
M
C

P
P
C

1.1
146
71.2

3.2
2,168
418.3

3.0
605
22.4

1.1
0.1
..
0.3
..

0.9
36.3
0.1
10.7
16

12.7
57.8
5.5
4.5
..

..
..
0.0

1.1
..
9.9

..
342
17.2

20
..
0

66
4.7
322

77
40.1
151

..
..
..

3.9
3.4
23.3

4.7
7.1
30.4

0.0
5.7
9.5

0.0
4.7
1.2

21.3
18.4
19.9

..
..

0.16
0.0

0.24
2.7

The Little Data Book on Information and Communication Technology

Suriname
Latin America & Caribbean

Upper middle income

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

Upper
middleincome
group
2009

0.47
72
1,930
1.7
..
72

0.52
75
4,760
5.4
95
69

No
Public

Yes
Public

P
P
C

M
C
C

5.5
111
38.8

5.2
318
32.4

3.3
576
18.0

16.1
147.0
2.4
4.0
..

22.1
100.6
19.4
11.2
93

..
..
31.4

..
157
34.6

..
67.9
385

94
41.6
1,120

2.3
9.2
79.9

10.0
8.8
18.8

..
4.9
0.0

12.2
15.1
5.4

0.02
21.0

0.30
32.2

Performance
Access
Telephone lines (per 100 people)
16.1
Mobile cellular subscriptions (per 100 people)
8.8
Fixed broadband Internet subscribers (per 100 people)
0.8
Personal computers (per 100 people)
4.2
Households with a television (%)
..
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
2.5
Quality
..
Population covered by mobile cellular network (%)
0.0
Fixed broadband Internet subscribers (% of total subscribers)
6
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
..
ICT goods exports (% of total goods exports)
7.0
ICT goods imports (% of total goods imports)
0.0
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
..
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,002
75
7,502
4.4
92
82

199

Swaziland
Sub-Saharan Africa

Lower middle income

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

200

2011

2009

Lower
middleincome
group
2009

1
23
1,550
4.3
80
58

1
25
2,470
2.6
87
64

3,811
41
2,321
8.5
80
64

..
Public

No
Public

M
M
C

M
M
..

2.6
137
9.9

4.5
1,118
22.4

3.0
605
22.4

3.0
3.1
0.5
1.1
..

3.7
55.4
1.9
3.7
35

12.7
57.8
5.5
4.5
..

..
..
0.9

3.4
..
7.6

..
342
17.2

70
0.0
1

91
6.8
35

77
40.1
151

..
..
..

4.9
12.8
858.0

4.7
7.1
30.4

0.4
2.8
1.3

0.1
3.6
11.3

21.3
18.4
19.9

..

0.00

0.24

The Little Data Book on Information and Communication Technology

Sweden
High income
Highincome
group
2009

Country data

Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2000

2009

9
84
29,500
3.6
..
112

9
85
48,840
2.4
..
92

Yes
Mixed

Yes
Mixed

C
P
C

C
C
C

3.1
422
31.9

2.7
894
12.7

Performance
Access
Telephone lines (per 100 people)
64.8
55.3
Mobile cellular subscriptions (per 100 people)
71.8
122.8
Fixed broadband Internet subscribers (per 100 people)
25.3
46.3
Personal computers (per 100 people)
50.7
88.1
Households with a television (%)
..
94
Usage
International voice traffic, total (minutes per person per month)
..
..
Mobile telephone usage (minutes per user per month)
112
206
Internet users (per 100 people)
45.6
90.3
Quality
99
98
Population covered by mobile cellular network (%)
88.8
Fixed broadband Internet subscribers (% of total subscribers) 11.1
International Internet bandwidth (bits per second per person) 2,098 49,828
Affordability
..
26.2
Residential fixed line tariff ($ a month)
..
14.8
Mobile cellular prepaid tariff ($ a month)
..
35.5
Fixed broadband Internet access tariff ($ a month)
Trade
19.1
10.0
ICT goods exports (% of total goods exports)
16.3
11.5
ICT goods imports (% of total goods imports)
9.1
14.8
ICT service exports (% of total service exports)
Applications
..
0.53
E-gov’t Web measure index (0–1, 1=highest presence)
116.1 1,266.2
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

1,117
77
37,990
2.0
98
91

3.0
765
15.5

45.1
111.2
24.3
65.4
98
..
343
72.3
99
89.2
19,521
22.8
14.8
28.8
12.2
13.3
8.1
0.46
905.1

201

Switzerland
High income
Highincome
group
2009

Country data

Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2000

2009

7
73
40,280
2.1
..
84

8
74
65,430
1.9
..
85

Yes
Mixed

Yes
Mixed

C
C
C

C
C
C

3.3
409
27.2

3.3
601
14.2

Performance
Access
Telephone lines (per 100 people)
72.9
60.1
Mobile cellular subscriptions (per 100 people)
64.6
119.7
Fixed broadband Internet subscribers (per 100 people)
23.2
35.9
Personal computers (per 100 people)
65.4
96.2
Households with a television (%)
94
92
Usage
International voice traffic total (minutes per person per month)
..
..
Mobile telephone usage (minutes per user per month)
..
130
Internet users (per 100 people)
47.9
70.9
Quality
98
100
Population covered by mobile cellular network (%)
3.4
94.6
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person) 2,941 29,413
Affordability
..
31.5
Residential fixed line tariff ($ a month)
..
33.7
Mobile cellular prepaid tariff ($ a month)
..
32.7
Fixed broadband Internet access tariff ($ a month)
Trade
5.8
3.3
ICT goods exports (% of total goods exports)
11.0
6.6
ICT goods imports (% of total goods imports)
..
..
ICT service exports (% of total service exports)
Applications
..
0.44
E-gov’t Web measure index (0–1, 1=highest presence)
149.2 1,876.0
Secure Internet servers (per million people)

202

2011

1,117
77
37,990
2.0
98
91

3.0
765
15.5

45.1
111.2
24.3
65.4
98
..
343
72.3
99
89.2
19,521
22.8
14.8
28.8
12.2
13.3
8.1
0.46
905.1

The Little Data Book on Information and Communication Technology

Syrian Arab Republic
Middle East & North Africa

Lower middle income

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

Lower
middleincome
group
2009

17
52
960
2.2
83
57

21
55
2,410
4.4
84
66

..
Public

No
Public

M
P
..

M
P
P

1.9
80
58.2

3.0
409
9.1

3.0
605
22.4

18.4
46.0
3.7
9.0
..

12.7
57.8
5.5
4.5
..

..
198
18.7

..
342
17.2

96
4.4
261

77
40.1
151

1.3
7.6
31.5

4.7
7.1
30.4

0.2
1.4
4.4

21.3
18.4
19.9

0.04
0.1

0.24
2.7

Performance
Access
Telephone lines (per 100 people)
10.1
Mobile cellular subscriptions (per 100 people)
0.2
Fixed broadband Internet subscribers (per 100 people)
0.1
Personal computers (per 100 people)
1.5
Households with a television (%)
..
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
0.2
Quality
50
Population covered by mobile cellular network (%)
0.0
Fixed broadband Internet subscribers (% of total subscribers)
1
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
0.0
ICT goods exports (% of total goods exports)
1.3
ICT goods imports (% of total goods imports)
..
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
0.1
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

203

Tajikistan
Europe & Central Asia

Low income

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

204

2011

2009

Lowincome
group
2009

6
27
170
1.1
99
68

7
26
700
8.2
100
72

846
29
509
5.4
62
56

..
Mixed

No
Mixed

M
..
..

M
..
..

0.7
45
1.0

2.9
114
71.4

2.9
301
..

3.5
0.0
0.0
..
..

4.2
70.5
0.0
1.3
..

1.2
26.6
0.1
0.9
..

..
..
0.0

..
168
10.1

..
..
2.7

0
0.0
0

..
2.2
37

53
5.4
7

..
..
..

0.9
2.9
363.6

8.8
8.0
89.9

..
..
9.5

..
..
19.6

0.6
5.9
6.5

..
..

0.09
0.4

0.09
0.6

The Little Data Book on Information and Communication Technology

Tanzania
Sub-Saharan Africa

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

34
22
300
4.2
69
33

44
26
500
7.1
73
54

Yes
Mixed

Yes
Mixed

P
C
C

M
C
C

1.7
78
12.6

..
..
..

2.9
301
..

0.5
0.3
0.0
0.3
3

0.4
39.9
0.1
0.9
9

1.2
26.6
0.1
0.9
..

..
..
0.1

0.1
..
1.5

..
..
2.7

25
0.0
0

65
0.0
2

53
5.4
7

..
..
..

12.2
10.2
63.6

8.8
8.0
89.9

0.4
6.0
4.3

0.6
6.9
2.7

0.6
5.9
6.5

..
..

0.17
0.4

0.09
0.6

The Little Data Book on Information and Communication Technology

2011

846
29
509
5.4
62
56

205

Thailand
East Asia & Pacific

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

206

2011

2009

62
31
1,960
-0.7
93
..

68
34
3,760
4.6
94
..

3,811
41
2,321
8.5
80
64

No
Public

Yes
Public

M
C
C

C
C
C

2.6
353
27.0

4.0
1,957
9.8

3.0
605
22.4

9.0
4.9
1.0
2.7
..

10.4
122.6
..
6.7
92

12.7
57.8
5.5
4.5
..

..
..
3.7

..
459
25.8

..
342
17.2

..
0.0
4

38
..
818

77
40.1
151

..
..
..

8.3
2.4
18.8

4.7
7.1
30.4

29.5
25.3
..

19.8
18.1
..

21.3
18.4
19.9

..
1.8

0.33
13.4

0.24
2.7

The Little Data Book on Information and Communication Technology

Timor-Leste
East Asia & Pacific

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2009

0.82
24
330
..
38
72

1
28
2,460
2.4
51
59

..
..

No
..

..
..
..

..
..
..

..
..
..

7.9
..
6.2

3.0
605
22.4

..
..
..
..
..

..
..
0.1
..
..

12.7
57.8
5.5
4.5
..

..
..
..

..
79
..

..
342
17.2

..
..
..

..
..
..

77
40.1
151

..
..
..

..
..
..

4.7
7.1
30.4

..
..
..

..
..
..

21.3
18.4
19.9

..
..

0.13
0.9

0.24
2.7

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

207

Togo
Sub-Saharan Africa

Low income

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

208

2011

2009

Lowincome
group
2009

5
37
280
4.2
53
55

7
43
440
2.5
57
57

846
29
509
5.4
62
56

Yes
Public

Yes
Public

P
P
C

M
C
C

2.9
86
45.3

7.4
1,059
41.1

2.9
301
..

0.8
1.0
0.1
1.9
..

2.7
33.0
0.9
3.1
..

1.2
26.6
0.1
0.9
..

..
..
1.9

2.3
..
5.4

..
..
2.7

80
0.0
0

85
4.5
23

53
5.4
7

..
..
..

12.8
12.4
186.1

8.8
8.0
89.9

0.0
3.3
7.7

0.1
4.2
18.6

0.6
5.9
6.5

..
..

0.07
1.8

0.09
0.6

The Little Data Book on Information and Communication Technology

Tonga
East Asia & Pacific

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

0.10
23
2,020
2.0
..
78

0.10
25
3,260
1.0
99
82

..
Public

No
Private

P
..
P

C
C
C

2.2
35
..

..
..
..

3.0
605
22.4

29.8
51.0
4.3
5.9
..

12.7
57.8
5.5
4.5
..

..
..
8.1

..
342
17.2

90
16.2
116

77
40.1
151

6.5
5.9
127.8

4.7
7.1
30.4

..
..
2.8

21.3
18.4
19.9

0.07
19.2

0.24
2.7

Performance
Access
Telephone lines (per 100 people)
9.8
Mobile cellular subscriptions (per 100 people)
0.2
Fixed broadband Internet subscribers (per 100 people)
1.2
Personal computers (per 100 people)
1.3
Households with a television (%)
..
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
2.4
Quality
70
Population covered by mobile cellular network (%)
0.0
Fixed broadband Internet subscribers (% of total subscribers)
5
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
..
ICT goods exports (% of total goods exports)
..
ICT goods imports (% of total goods imports)
..
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
30.3
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

209

Trinidad and Tobago
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

210

2011

2009

1
11
5,190
5.0
..
66

1
14
16,700
7.4
99
66

1,117
77
37,990
2.0
98
91

No
Mixed

Yes
Mixed

M
C
C

C
P
P

3.0
157
39.2

2.6
..
..

3.0
765
15.5

24.5
12.5
2.0
6.2
..

23.5
147.2
8.6
13.2
..

45.1
111.2
24.3
65.4
98

..
..
7.7

36.9
..
36.2

..
343
72.3

..
0.0
46

100
74.9
7,916

99
89.2
19,521

..
..
..

19.5
6.5
12.6

22.8
14.8
28.8

0.1
4.1
..

0.2
4.0
..

12.2
13.3
8.1

..
9.2

0.34
72.2

0.46
905.1

The Little Data Book on Information and Communication Technology

Tunisia
Middle East & North Africa

Lower middle income

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

Lower
middleincome
group
2009

10
63
2,090
5.5
..
75

10
67
3,720
4.9
78
78

No
Public

Yes
Mixed

M
M
C

M
C
P

2.1
153
39.8

4.3
1,004
17.4

3.0
605
22.4

12.3
93.5
4.0
9.7
..

12.7
57.8
5.5
4.5
..

..
171
33.5

..
342
17.2

100
90.1
2,699

77
40.1
151

2.8
7.2
11.7

4.7
7.1
30.4

6.0
7.5
4.9

21.3
18.4
19.9

0.48
14.1

0.24
2.7

Performance
Access
Telephone lines (per 100 people)
10.0
Mobile cellular subscriptions (per 100 people)
1.2
Fixed broadband Internet subscribers (per 100 people)
0.4
Personal computers (per 100 people)
2.2
Households with a television (%)
89
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
2.7
Quality
60
Population covered by mobile cellular network (%)
0.0
Fixed broadband Internet subscribers (% of total subscribers)
5
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
3.4
ICT goods exports (% of total goods exports)
5.5
ICT goods imports (% of total goods imports)
1.2
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
0.4
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

211

Turkey
Europe & Central Asia

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

212

2011

2009

66
65
3,990
3.5
..
69

75
69
8,720
4.9
91
74

1,002
75
7,502
4.4
92
82

Yes
Public

Yes
Mixed

M
C
C

C
P
C

3.0
477
7.7

2.3
2,145
18.6

3.3
576
18.0

27.7
24.3
2.3
3.8
..

22.1
83.9
8.5
6.1
98

22.1
100.6
19.4
11.2
93

..
81
3.8

5.0
169
35.3

..
157
34.6

50
0.0
9

100
99.9
4,323

94
41.6
1,120

..
..
..

13.8
23.9
18.2

10.0
8.8
18.8

4.0
11.1
0.0

2.3
5.9
1.9

12.2
15.1
5.4

..
3.2

0.35
95.1

0.30
32.2

The Little Data Book on Information and Communication Technology

Turkmenistan
Europe & Central Asia

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

5
46
650
3.9
..
..

5
49
3,420
13.9
100
..

..
Public

No
Public

M
C
..

M
C
..

0.9
50
9.0

0.7
72
..

3.0
605
22.4

8.1
0.2
0.0
1.5
93

9.4
29.4
..
7.2
..

12.7
57.8
5.5
4.5
..

..
..
0.1

..
239
1.6

..
342
17.2

12
..
0

14
..
48

77
40.1
151

..
..
..

..
..
..

4.7
7.1
30.4

0.0
6.3
..

..
..
..

21.3
18.4
19.9

..
..

0.03
0.2

0.24
2.7

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

213

Turks and Caicos Islands
High income
High
income
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

214

2011

2009

0.02
85
..
..
..
..

0.03
93
..
..
..
72

1,117
77
37,990
2.0
98
91

..
..

..
..

..
..
..

..
..
..

..
..
..

..
..
..

3.0
765
15.5

..
..
..
..
..

..
..
..
..
..

45.1
111.2
24.3
65.4
98

..
..
..

..
..
..

..
343
72.3

..
..
..

..
..
..

99
89.2
19,521

..
..
..

..
..
..

22.8
14.8
28.8

3.9
4.9
..

4.1
4.6
..

12.2
13.3
8.1

..
..

..
394.1

0.46
905.1

The Little Data Book on Information and Communication Technology

Tuvalu
East Asia & Pacific

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

..
46
..
..
..
..

0.01
50
..
..
..
..

..
..

No
Public

..
..
..

M
M
M

..
13
..

..
54
..

3.0
605
22.4

..
..
..
..
..

8.5
12.5
5.0
8.0
50

12.7
57.8
5.5
4.5
..

..
..
..

..
..
23.9

..
342
17.2

..
0.0
..

18
38.9
135

77
40.1
151

..
..
..

..
..
..

4.7
7.1
30.4

..
6.6
..

..
..
..

21.3
18.4
19.9

..
..

0.01
..

0.24
2.7

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

215

Uganda
Sub-Saharan Africa

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

216

2011

2009

24
12
270
7.4
68
67

33
13
460
7.8
..
66

846
29
509
5.4
62
56

Yes
Mixed

Yes
Mixed

C
C
C

C
C
C

1.5
79
26.2

3.2
255
23.4

2.9
301
..

0.3
0.5
0.0
0.2
6

0.7
28.7
0.1
1.7
7

1.2
26.6
0.1
0.9
..

..
..
0.2

..
..
9.8

..
..
2.7

16
0.0
0

100
20.0
36

53
5.4
7

..
..
..

9.9
7.9
194.4

8.8
8.0
89.9

1.1
6.1
5.6

4.9
9.3
6.1

0.6
5.9
6.5

..
..

0.10
0.9

0.09
0.6

The Little Data Book on Information and Communication Technology

Ukraine
Europe & Central Asia

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

49
67
700
-1.9
99
85

46
68
2,800
5.6
100
91

..
Public

Yes
Mixed

C
C
..

C
C
C

3.7
88
23.1

5.7
210
31.4

3.0
605
22.4

28.3
120.3
5.8
4.5
97

12.7
57.8
5.5
4.5
..

..
269
33.3

..
342
17.2

100
72.0
206

77
40.1
151

2.8
4.3
7.2

4.7
7.1
30.4

1.3
2.6
5.6

21.3
18.4
19.9

0.35
13.3

0.24
2.7

Performance
Access
Telephone lines (per 100 people)
21.2
Mobile cellular subscriptions (per 100 people)
1.7
Fixed broadband Internet subscribers (per 100 people)
0.5
Personal computers (per 100 people)
1.8
Households with a television (%)
..
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
49
Internet users (per 100 people)
0.7
Quality
75
Population covered by mobile cellular network (%)
0.0
Fixed broadband Internet subscribers (% of total subscribers)
1
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
1.3
ICT goods exports (% of total goods exports)
3.6
ICT goods imports (% of total goods imports)
2.5
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
0.9
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

217

United Arab Emirates
High income
Highincome
group
2009

Country data
2000

2009

3
78
19,330
5.1
..
63

5
78
26,370
7.0
90
65

..
Mixed

Yes
Mixed

M
M
M

P
P
P

2.7
294
28.9

3.1
924
9.8

3.0
765
15.5

31.5
44.1
6.5
12.4
..

33.9
232.1
30.6
33.1
94

45.1
111.2
24.3
65.4
98

..
..
23.6

..
..
82.2

..
343
72.3

100
0.7
5

100
49.0
13,233

99
89.2
19,521

..
..
..

4.1
4.1
40.6

22.8
14.8
28.8

..
..
..

2.0
5.3
..

12.2
13.3
8.1

..
9.1

0.25
243.2

0.46
905.1

Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

218

2011

1,117
77
37,990
2.0
98
91

The Little Data Book on Information and Communication Technology

United Kingdom
High income
Highincome
group
2009

Country data

Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2000

2009

59
89
25,910
3.4
..
90

62
90
41,370
2.0
..
88

Structure
Separate telecommunications regulator
Yes
Status of main fixed-line telephone operator
Private
Level of competition (competition, partial comp., monopoly)
C
International long distance service
C
Mobile telephone service
C
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

Yes
Private
C
C
C

3.7
380
30.4

4.3
..
..

Performance
Access
Telephone lines (per 100 people)
59.8
54.4
Mobile cellular subscriptions (per 100 people)
73.8
130.0
Fixed broadband Internet subscribers (per 100 people)
14.3
31.6
Personal computers (per 100 people)
34.3
80.2
Households with a television (%)
99
99
Usage
International voice traffic, total (minutes per person per month)
..
..
Mobile telephone usage (minutes per user per month)
150
191
Internet users (per 100 people)
26.8
83.2
Quality
99
100
Population covered by mobile cellular network (%)
0.6
89.1
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person) 1,469 39,664
Affordability
..
24.1
Residential fixed line tariff ($ a month)
..
16.5
Mobile cellular prepaid tariff ($ a month)
..
23.8
Fixed broadband Internet access tariff ($ a month)
Trade
19.8
8.6
ICT goods exports (% of total goods exports)
20.0
10.5
ICT goods imports (% of total goods imports)
5.9
7.9
ICT service exports (% of total service exports)
Applications
..
0.77
E-gov’t Web measure index (0–1, 1=highest presence)
109.4 1,395.7
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

1,117
77
37,990
2.0
98
91

2011

3.0
765
15.5

45.1
111.2
24.3
65.4
98
..
343
72.3
99
89.2
19,521
22.8
14.8
28.8
12.2
13.3
8.1
0.46
905.1

219

United States
High income
Highincome
group
2009

Country data

Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

2000

2009

282
79
34,890
4.4
..
90

307
82
46,360
2.0
..
92

Structure
Separate telecommunications regulator
Yes
Status of main fixed-line telephone operator
Private
Level of competition (competition, partial comp., monopoly)
C
International long distance service
C
Mobile telephone service
C
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

3.0
239
25.3

Yes
Private
C
C
C

2.8
416
15.6

Performance
Access
Telephone lines (per 100 people)
68.2
50.5
Mobile cellular subscriptions (per 100 people)
38.8
97.2
Fixed broadband Internet subscribers (per 100 people)
20.0
26.7
Personal computers (per 100 people)
57.1
80.5
Households with a television (%)
98
98
Usage
International voice traffic total (minutes per person per month)
..
18.0
Mobile telephone usage (minutes per user per month)
387
829
Internet users (per 100 people)
43.9
78.1
Quality
99
100
Population covered by mobile cellular network (%)
104.1
Fixed broadband Internet subscribers (% of total subscribers) 22.4
International Internet bandwidth (bits per second per person) 394 11,279
Affordability
..
12.8
Residential fixed line tariff ($ a month)
..
15.3
Mobile cellular prepaid tariff ($ a month)
..
20.0
Fixed broadband Internet access tariff ($ a month)
Trade
23.4
13.0
ICT goods exports (% of total goods exports)
18.9
15.1
ICT goods imports (% of total goods imports)
3.4
4.6
ICT service exports (% of total service exports)
Applications
..
0.94
E-gov’t Web measure index (0–1, 1=highest presence)
274.0 1,443.3
Secure Internet servers (per million people)

220

2011

1,117
77
37,990
2.0
98
91

3.0
765
15.5

45.1
111.2
24.3
65.4
98
..
343
72.3
99
89.2
19,521
22.8
14.8
28.8
12.2
13.3
8.1
0.46
905.1

The Little Data Book on Information and Communication Technology

Uruguay
Latin America & Caribbean

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

3
91
7,100
3.1
..
82

3
92
9,010
3.4
98
92

No
Public

Yes
Public

M
C
P

C
C
P

3.4
243
13.5

3.2
692
16.4

3.3
576
18.0

28.1
12.4
..
10.6
93

28.5
113.7
8.6
13.6
91

22.1
100.6
19.4
11.2
93

..
..
10.6

10.4
118
55.5

..
157
34.6

100
..
18

100
85.0
903

94
41.6
1,120

..
..
..

12.5
12.7
18.1

10.0
8.8
18.8

0.2
7.4
2.9

0.1
7.0
9.5

12.2
15.1
5.4

..
11.2

0.48
45.0

0.30
32.2

The Little Data Book on Information and Communication Technology

2011

1,002
75
7,502
4.4
92
82

221

Uzbekistan
Europe & Central Asia

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

222

2011

2009

25
37
630
4.1
97
72

28
37
1,100
6.9
99
73

3,811
41
2,321
8.5
80
64

..
Public

No
Public

P
C
..

P
C
..

1.6
66
25.3

2.5
739
27.9

3.0
605
22.4

6.7
0.2
0.0
..
..

6.7
59.1
9.9
3.1
..

12.7
57.8
5.5
4.5
..

..
..
0.5

..
378
16.9

..
342
17.2

75
0.0
0

93
3.2
46

77
40.1
151

..
..
..

1.1
1.1
199.5

4.7
7.1
30.4

..
..
..

..
..
..

21.3
18.4
19.9

..
..

0.38
0.2

0.24
2.7

The Little Data Book on Information and Communication Technology

Vanuatu
East Asia & Pacific

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)

2009

0.19
22
1,440
3.5
..
61

0.24
25
2,620
4.0
82
62

..
Mixed

Yes
Private

M
..
..

P
C
P

4.2
39
..

3.4
131
20.0

3.0
605
22.4

3.0
52.7
1.1
1.4
..

12.7
57.8
5.5
4.5
..

..
..
7.1

..
342
17.2

50
19.3
221

77
40.1
151

23.7
12.9
168.2

4.7
7.1
30.4

0.2
3.2
..

21.3
18.4
19.9

0.01
207.5

0.24
2.7

Performance
Access
Telephone lines (per 100 people)
3.5
Mobile cellular subscriptions (per 100 people)
0.2
Fixed broadband Internet subscribers (per 100 people)
0.7
Personal computers (per 100 people)
1.3
Households with a television (%)
..
Usage
International voice traffic, total (minutes per person per month)
..
Mobile telephone usage (minutes per user per month)
..
Internet users (per 100 people)
2.1
Quality
20
Population covered by mobile cellular network (%)
0.0
Fixed broadband Internet subscribers (% of total subscribers)
3
International Internet bandwidth (bits per second per person)
Affordability
..
Residential fixed line tariff ($ a month)
..
Mobile cellular prepaid tariff ($ a month)
..
Fixed broadband Internet access tariff ($ a month)
Trade
..
ICT goods exports (% of total goods exports)
..
ICT goods imports (% of total goods imports)
..
ICT service exports (% of total service exports)
Applications
..
E-gov’t Web measure index (0–1, 1=highest presence)
10.3
Secure Internet servers (per million people)

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

223

Venezuela, RB
Latin America & Caribbean

Upper middle income
Upper
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

224

2011

2009

24
90
4,100
0.6
93
67

28
94
10,090
4.9
95
89

1,002
75
7,502
4.4
92
82

Yes
Mixed

Yes
Private

M
C
C

C
C
C

3.3
386
26.3

3.5
1,500
11.9

3.3
576
18.0

10.4
22.4
1.1
4.5
..

24.2
99.1
7.2
9.3
95

22.1
100.6
19.4
11.2
93

..
..
3.4

6.6
119
31.2

..
157
34.6

..
1.6
6

90
91.5
628

94
41.6
1,120

..
..
..

9.0
28.6
31.3

10.0
8.8
18.8

0.1
9.4
9.6

0.1
9.3
7.4

12.2
15.1
5.4

..
3.7

0.30
7.4

0.30
32.2

The Little Data Book on Information and Communication Technology

Vietnam
East Asia & Pacific

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

78
24
390
6.7
90
64

87
28
1,000
7.6
93
..

..
Public

No
Mixed

M
M
P

C
C
C

3.5
43
50.1

4.7
79
..

3.0
605
22.4

3.3
1.0
0.1
0.8
70

35.2
101.5
6.2
9.6
..

12.7
57.8
5.5
4.5
..

..
..
0.3

..
..
27.5

..
342
17.2

..
0.0
0

70
24.7
581

77
40.1
151

..
..
..

2.1
3.2
15.4

4.7
7.1
30.4

5.9
7.5
..

3.8
7.1
..

21.3
18.4
19.9

..
0.1

0.30
3.1

0.24
2.7

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

225

Virgin Islands (U.S.)
High income
Highincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

226

2011

2009

0.11
93
..
..
..
..

0.11
95
..
..
..
..

1,117
77
37,990
2.0
98
91

..
..

No
..

..
..
..

..
..
..

..
..
..

..
..
..

3.0
765
15.5

62.9
32.2
..
2.4
..

68.3
73.3
..
2.7
..

45.1
111.2
24.3
65.4
98

..
..
13.8

..
..
27.3

..
343
72.3

..
..
414

..
..
411

99
89.2
19,521

..
..
..

..
..
..

22.8
14.8
28.8

..
..
..

..
..
..

12.2
13.3
8.1

..
36.8

..
373.5

0.46
905.1

The Little Data Book on Information and Communication Technology

West Bank and Gaza
Middle East & North Africa

Lower middle income
Lower
middleincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)

3
72
1,560
7.4
..
77

4
72
1,250
-0.9
95
78

..
..

No
..

..
..
..

..
..
..

0.4
263
46.2

0.8
880
18.4

3.0
605
22.4

9.1
5.9
0.2
3.4
..

8.6
30.3
2.7
5.5
95

12.7
57.8
5.5
4.5
..

..
..
1.2

..
..
8.8

..
342
17.2

95
0.0
6

95
54.5
313

77
40.1
151

..
..
..

..
..
..

4.7
7.1
30.4

..
..
0.4

..
..
5.4

21.3
18.4
19.9

..
..

..
3.6

0.24
2.7

Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

The Little Data Book on Information and Communication Technology

2011

3,811
41
2,321
8.5
80
64

227

Yemen, Rep.
Middle East & North Africa

Lower middle income

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

228

2011

2009

Lower
middleincome
group
2009

18
26
400
5.6
..
49

24
31
1,060
3.9
62
54

3,811
41
2,321
8.5
80
64

..
..

No
Public

M
C
M

M
C
C

1.0
72
51.1

1.2
..
..

3.0
605
22.4

1.9
0.2
0.0
0.2
..

5.1
16.3
1.3
2.8
44

12.7
57.8
5.5
4.5
..

..
..
0.1

..
..
1.8

..
342
17.2

..
0.0
0

68
0.0
28

77
40.1
151

..
..
..

0.7
4.8
219.9

4.7
7.1
30.4

..
..
28.1

0.1
2.5
8.5

21.3
18.4
19.9

..
..

0.05
0.3

0.24
2.7

The Little Data Book on Information and Communication Technology

Zambia
Sub-Saharan Africa

Low income

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

2009

Lowincome
group
2009

10
35
300
2.2
68
46

13
36
960
5.4
71
69

Yes
Public

Yes
Public

M
C
C

M
C
C

2.0
59
12.3

2.6
175
29.3

2.9
301
..

0.8
0.9
0.1
0.7
19

0.7
34.1
0.1
1.1
24

1.2
26.6
0.1
0.9
..

..
..
0.2

..
..
6.3

..
..
2.7

51
0.3
0

50
31.4
8

53
5.4
7

..
..
..

24.6
12.7
51.4

8.8
8.0
89.9

0.0
6.7
0.1

0.1
3.7
8.0

0.6
5.9
6.5

..
..

0.10
1.2

0.09
0.6

The Little Data Book on Information and Communication Technology

2011

846
29
509
5.4
62
56

229

Zimbabwe
Sub-Saharan Africa

Low income
Lowincome
group
2009

Country data
2000
Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlas method ($)
GDP growth, 1995–2000 and 2000–09 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
Usage
International voice traffic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
Affordability
Residential fixed line tariff ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
Applications
E-gov’t Web measure index (0–1, 1=highest presence)
Secure Internet servers (per million people)

230

2011

2009

12
34
480
1.5
..
58

13
38
360
-7.5
92
56

846
29
509
5.4
62
56

No
Public

Yes
Public

M
C
C

P
P
C

2.4
112
90.9

5.2
711
4.1

2.9
301
..

2.0
2.1
0.2
1.6
..

3.1
23.9
0.8
7.6
31

1.2
26.6
0.1
0.9
..

..
..
0.4

1.6
98
11.4

..
..
2.7

..
2.2
1

75
18.1
17

53
5.4
7

..
..
..

..
..
..

8.8
8.0
89.9

0.2
4.0
..

0.6
4.8
..

0.6
5.9
6.5

..
0.1

0.13
1.0

0.09
0.6

The Little Data Book on Information and Communication Technology

Glossary
Adult literacy rate is the percentage of people ages 15 and older who can,
with understanding, read and write a short, simple statement about their
everyday life. (United Nations Educational, Scientific, and Cultural Organization Institute for Statistics)
E-government Web measure index measures the level of sophistication of a
government’s online presence based on four stages of e-government evolution: emerging presence, enhanced presence, transactional presence, and
connected presence. A value of 0 indicates the lowest presence, a value of
1 the highest. Data listed for 2009 are for 2010. (United Nations Department of Economic and Social Affairs and United Nations Public Administration Network)
Fixed broadband Internet access tariff is the lowest sampled cost per 100
kilobits per second per month and is calculated from low- and high-speed
monthly service charges. Monthly charges do not include installation fees
or modem rentals. (International Telecommunication Union)
Fixed broadband Internet subscribers are the number of broadband subscribers with a digital subscriber line, cable modem, or other high-speed
technology. (International Telecommunication Union)
GDP growth is the annual percentage growth rate of gross domestic product (GDP) at market prices based on constant local currency. Aggregates
are based on constant 2000 U.S. dollars. GDP is the sum of gross value
added by all resident producers in the economy plus any product taxes and
minus any subsidies not included in the value of the products. It is calculated without making deductions for depreciation of fabricated assets or for
depletion and degradation of natural resources. (World Bank and Organisation for Economic Co-operation and Development)
GNI per capita, World Bank Atlas method, is gross national income (GNI)
converted to U.S. dollars using the World Bank Atlas method divided by the
midyear population. GNI is the sum of value added by all resident producers plus any product taxes (less subsidies) not included in the valuation of
output plus net receipts of primary income (compensation of employees and
property income) from abroad. GNI, calculated in national currency, is usually
converted to U.S. dollars at official exchange rates for comparisons across
economies. The World Bank Atlas method is used to smooth fluctuations in
prices and exchange rates. It averages the exchange rate for a given year
and the two preceding years, adjusted for differences in rates of inflation
between the country and the Euro area, Japan, the United Kingdom, and the
United States. (World Bank)
Gross primary, secondary, and tertiary enrollment is the combined number
of students enrolled in primary, secondary, and tertiary levels of education,
regardless of age, as a percentage of the population of official school age
for the three levels. (United Nations Educational, Scientific and Cultural
Organization Institute for Statistics)
Households with a television are the percentage of households with a television (a standalone device capable of receiving broadcast television signals using such access means as over-the-air reception, cable, or satellite).
(International Telecommunication Union)

The Little Data Book on Information and Communication Technology

2011

231

Glossary
ICT goods exports and imports are goods that are intended to fulfill the
function of information processing and communication by electronic means,
including transmission and display, or that use electronic processing to
detect, measure, or record physical phenomena or to control a physical process. They include telecommunications equipment, computer and related
equipment, electronic components, audio and video equipment, and other
goods. Re-exports (exports of foreign goods in the same state as previously
imported) are included. (United Nations Statistics Division)
ICT service exports comprise communications services (telecommunications, business network services, teleconferencing, support services, and
postal services) and computer and information services (database, data
processing, software design and development, maintenance and repair,
and news agency services). (International Monetary Fund)
International Internet bandwidth is the capacity that backbone operators
provide to carry Internet traffic. (International Telecommunication Union
and TeleGeography)
International voice traffic, total is the sum of international incoming and outgoing telephone traffic (in minutes). (International Telecommunication Union)
Internet users are people who pay for Internet access (dialup, leased line,
and fixed broadband) and people with access to the worldwide computer
network who do not directly pay (for example, people who are a member of
a household with access and people who access the Internet from work or
school). (International Telecommunication Union)
Level of competition, international long distance service, is the level of
competition for international long distance telephone calls (M = monopoly,
P = partial competition, C = full competition). (International Telecommunication Union and World Bank)
Level of competition, Internet service, is the level of competition for retail
Internet access service (M = monopoly, P = partial competition, C = full competition). (International Telecommunication Union and World Bank)
Level of competition, mobile telephone service, is the level of competition
for digital cellular mobile services (M = monopoly, P = partial competition, C
= full competition). (International Telecommunication Union and World Bank)
Mobile cellular and fixed-line subscribers per employee are telephone subscribers (fixed-line plus mobile) divided by the total number of telecommunications employees. (International Telecommunication Union)
Mobile cellular subscriptions are the number of subscriptions—including
postpaid and prepaid subscriptions—to a public mobile telephone service
using cellular technology that provides access to the public switched telephone network. (International Telecommunication Union)
Mobile cellular prepaid tariff is based on the Organisation for Economic Cooperation and Development’s low-user definition, which includes the cost of
monthly mobile use for 25 outgoing calls per month spread over the same
network, other mobile networks, and mobile to fixed-line calls and during
peak, off-peak, and weekend times as well as 30 text messages per month.
(International Telecommunication Union)

232

2011

The Little Data Book on Information and Communication Technology

Mobile telephone usage is the minutes of use per mobile (both prepaid and
contract) user per month. (Wireless Intelligence)
Personal computers are self-contained computers designed to be used by
a single individual. (International Telecommunication Union)
Population is based on the de facto definition of population, which counts
all residents regardless of legal status or citizenship, except for refugees
not permanently settled in the country of asylum, who are generally considered part of the population of their country of origin. Data are midyear
estimates. (World Bank)
Population covered by mobile cellular network is the percentage of people
who live within areas served by a mobile cellular signal regardless of whether
they use it. (International Telecommunication Union)
Residential fixed-line tariff is the monthly subscription charge plus the cost
of 30 three-minute local calls (15 peak and 15 off-peak). (International Telecommunication Union)
Secure Internet servers are the number of servers using encryption technology for Internet transactions. Data listed for 2009 are for December
2010. (Netcraft)
Separate telecommunications regulator indicates whether the country has
a separate telecommunications regulator. (International Telecommunication Union)
Status of main fixed-line telephone operator indicates whether the incumbent fixed-line operator is a public or private entity. Public refers to a fully
state-owned operator, private refers to a fully private operator, and mixed
refers to a partially private operator. (International Telecommunication Union
and World Bank)
Telecommunications revenue is revenue from the provision of telecommunications services such as fixed line, mobile, and data. (International
Telecommunication Union)
Telecommunications investment is total telecommunications investment
(capital expenditure) as a percentage of telecommunications revenue. (International Telecommunication Union)
Telephone lines are lines that connect a subscriber’s terminal equipment to
the public switched telephone network and that have a port on a telephone
exchange. Integrated services digital network channels and fixed wireless
subscribers are included. (International Telecommunication Union)
Urban population is the midyear population of areas defined as urban in each
country and reported to the United Nations. (United Nations)

The Little Data Book on Information and Communication Technology

2011

233

1818 H Street N.W.
Washington, D.C. 20433 USA
Telephone: 202 473 1000
Fax: 202 477 6391
ISBN 978-0-8213-8860-0
SKU 18860

Web site: data.worldbank.org
Email: data@worldbank.org

AFGHANISTAN ALBANIA ALGERIA ANGOLA ARGENTINA ARMENIA
AZERBAIJAN BANGLADESH BELARUS BELIZE BENIN BHUTAN BOLIVIA
BOSNIA AND HERZEGOVINA BOTSWANA BRAZIL BULGARIA BURKINA
FASO BURUNDI CAMBODIA CAMEROON CAPE VERDE CENTRAL
AFRICAN REPUBLIC CHAD CHILE CHINA COLOMBIA COMOROS
DEMOCRATIC REPUBLIC OF CONGO REPUBLIC OF CONGO COSTA RICA
CÔTE D’IVOIRE CROATIA DJIBOUTI DOMINICA DOMINICAN REPUBLIC
ECUADOR ARAB REPUBLIC OF EGYPT EL SALVADOR ERITREA ETHIOPIA
FIJI GABON THE GAMBIA GEORGIA GHANA GRENADA GUATEMALA
GUINEA GUINEA-BISSAU GUYANA HAITI HONDURAS INDIA INDONESIA
ISLAMIC REPUBLIC OF IRAN JAMAICA JORDAN KAZAKHSTAN
KENYA KYRGYZ REPUBLIC LAO PEOPLE’S DEMOCRATIC REPUBLIC
LATVIA LEBANON LESOTHO LIBERIA FORMER YUGOSLAV REPUBLIC
OF MACEDONIA MADAGASCAR MALAWI MALAYSIA MALDIVES MALI
MAURITANIA MAURITIUS MEXICO MOLDOVA MONGOLIA MONTENEGRO
MOROCCO MOZAMBIQUE MYANMAR NEPAL NICARAGUA NIGER
NIGERIA PAKISTAN PANAMA PAPUA NEW GUINEA PARAGUAY PERU
PHILIPPINES POLAND ROMANIA RUSSIAN FEDERATION RWANDA
SAMOA SÃO TOMÉ AND PRÍNCIPE SENEGAL SERBIA SEYCHELLES
SIERRA LEONE SOLOMON ISLANDS SOMALIA SOUTH AFRICA SRI
LANKA ST. KITTS AND NEVIS ST. LUCIA ST. VINCENT AND THE
GRENADINES SUDAN SWAZILAND TAJIKISTAN TANZANIA THAILAND
TOGO TONGA TUNISIA TURKEY TURKMENISTAN UGANDA UKRAINE
URUGUAY UZBEKISTAN VANUATU REPÚBLICA BOLIVARIANA DE
VENEZUELA VIETNAM REPUBLIC OF YEMEN ZAMBIA ZIMBABWE

Sign up to vote on this title
UsefulNot useful

Master Your Semester with Scribd & The New York Times

Special offer: Get 4 months of Scribd and The New York Times for just $1.87 per week!

Master Your Semester with a Special Offer from Scribd & The New York Times