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Table of Contents
overview ............................................................................................................................................. 3 Products ............................................................................................................................................. 3 LANDesk Management Suite ...................................................................................................... 3 Lenovo ThinkVantage Technologies ........................................................................................... 3 central IT functions ............................................................................................................................ 4 Inventory Management ..................................................................................................................... 4 Software Distribution ........................................................................................................................ 4 Software License Monitoring ............................................................................................................ 4 oS Deployment and Profile Migration ............................................................................................... 5 Remote control ................................................................................................................................ 5 Handheld Management .................................................................................................................... 5 Heterogeneous IT Support ............................................................................................................... 5 Lenovo ThinkVantage Technologies ................................................................................................. 6 Integration with Advanced Hardware Diagnostics from Pc-Doctor ................................................ 7 Integration with Leasing from IBM global financing ...................................................................... 7 Integration with Safeguard Easy from utimaco ............................................................................. 7 Integration with Display Management from Entech Taiwan softoSM Software ............................... 8 Integration with computrace from Absolute Software.................................................................... 8 client Solutions ................................................................................................................................... 8 ThinkVantage Rescue and Recovery ........................................................................................... 8 ThinkVantage Antidote Delivery Manager ...................................................................................... 8 ThinkVantage Secure Data Disposal............................................................................................ 8 ThinkVantage client Security Solution ........................................................................................... 8 ThinkVantage Imageultra Builder ................................................................................................ 9 ThinkVantage Active Protection System ........................................................................................ 9 ThinkVantage Access connections ............................................................................................... 9 ThinkVantage Productivity center.................................................................................................. 9 ThinkVantage System update ....................................................................................................... 9 ThinkVantage System Migration Assistant ..................................................................................... 9 Integrated Product Details ................................................................................................................. 10 System Management from a Single console ............................................................................... 10 Benefits of the Integrated Solution ..................................................................................................... 11 Decrease costs .......................................................................................................................... 1 Protect Productivity ..................................................................................................................... 1 Extend the Power of LANDesk Management Suite for ThinkVantage Technologies............... 1 LANDesk Management Suite for ThinkVantage Technologies Installation Steps and Hardware and Software Requirements .............................................................................................. 13 Hardware requirements ............................................................................................................... 13 Software requirements ................................................................................................................ 13 core server .............................................................................................................................. 13 core server or additional console ............................................................................................. 13 core server installation ............................................................................................................. 14 System Requirements and Platform Support ..................................................................................... 14
This document contains confidential and proprietary information of LANDesk Software, Inc., and its affiliates (collectively LANDesk) and is provided in connection with the identified LANDesk product(s). No part of this document may be disclosed or copied without the prior written consent of LANDesk. No license, express or implied, by estoppel or otherwise, to any intellectual property rights is granted by this document. Except as provided in LANDesks terms and conditions for the license of such products, LANDesk assumes no liability whatsoever. LANDesk products are not intended for use in medical, life saving, or life sustaining applications. LANDesk does not warrant that this material is error-free, and LANDesk reserves the right to update, correct, or modify this material, including any specifications and product descriptions, at any time, without notice. Copyright 2007, LANDesk Software Ltd. All rights reserved. LANDesk, Targeted Multicast and Management Gateway are trademarks or registered trademarks of LANDesk Software, Ltd. and its affiliated companies in the United States and other countries. Other brands and names may be claimed as the property of others. Lenovo, Access Connections, Active Protection System, Embedded Security Subsystem, ImageUltra Builder, Rescue and Recovery, Secure Data Disposal, ThinkVantage Technologies, and System Migration Assistant are trademarks of Lenovo Group Limited in the USA and other countries and are used by LANDesk Software Ltd. under license. LSI-0575 0207 JBB/NH
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Overview
LANDesk and Lenovo have teamed up to create an integrated performance hardware and software management solution to manage your systems from a single console. By combining the industry-leading LANDesk Management Suite software with Lenovos award-winning ThinkVantage Technologies management software and ThinkPad and Thinkcentre hardware, customers can now have the most powerful hardware and software management tools available in the industry supporting Lenovo and heterogeneous environments.
Products
LANDesk Management Suite
LANDesk Management Suite for ThinkVantage Technologies is a comprehensive, integrated solution that enables IT professionals to automate and tune critical systems management tasks and proactively control, update and protect desktops, servers and mobile devicesall from a single console. With this management suite, you can gather detailed asset data, deploy applications and operating systems, maintain configuration standards, configure and manage ThinkVantage Technologies, monitor software usage, solve user problems, and develop and deploy system-wide security policies. Extended security, patch management and asset tracking features enable a truly comprehensive solution whether systems are inside the corporate firewall or not.
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Central IT Functions
Inventory Management, Including Reporting
n Built-in inventory and reporting capabilities help you quickly determine what hardware and software you need to update or replace as a part of Vista migration, saving you grief and lots of fire drills. n Executive Dashboard lets your executives and business managers access all the key data they need, when they need itwithout having to phone you first. This function also allows you to configure the dashboards with an overview of functions you need to keep a close eye on, allowing you to always be on top of critical issues. n Built-in reporting capabilities include immediate access to inventory and status information, as well as the ability to publish reports to a file share in HTML, PDf, Doc, RTf or XLS formats. n Includes unmanaged Device Discovery (uDD), a function that quickly and intelligently checks your network and provides a report of whats out there, without having to stress the network infrastructure. Also checks devices discovered with auto discovery, custom data collection, agentless inventory discovery and delta inventory scans/compressionall through an easy-to-use query uI. n Detailed hardware, software and ThinkVantage information gathered provides users with extensive hardware and software inventories and enables users to gather and track custom data fields, monitor software usage to reduce licensing costs and maintain compliance, plan upgrades and maintenance, and respond to audits more quickly. n Detailed asset tag and serial number information as well as embedded pointing device, fixed drive and cD-RoM data give a complete inventory view. n Intel vPro support can discover all Intel vPro-based hardware and software assets whether a systems oS is installed or not, giving you superior out-of-band management. n Built-in, easy-to-use report generator helps non-SQL users get up and running quickly.
Software Distribution
n A single, unified process allows you to create packages, choose targets, define options and schedule package deployment. n A task-based distribution model separates package building from the delivery method to improve overall process efficiency and enable component re-use. n LANDesk Targeted Multicast technology minimizes bandwidth used when distributing large packages to multiple usersreducing need for dedicated hardware or router reconfigurations. n LANDesk Peer Download technology leverages local bandwidth efficiency to access packages that have been delivered to a subnet. n ownership of delivery methods and distribution packages provides a choice of any combination of devices, device groups, database or LDAP queries or objects. n Policy-based distribution helps automate software availability and keep applications in a preferred state. n Prerequisite checking and package chaining make it easy to install multiple packages in a single operation as well as automatically install prerequisite packages. n Task scheduler integrates with directory service and asset inventory databases to make target selection easy; real-time status reporting provides information of deployment task completion status. n Package-agnostic distribution enables deployment of any package type, including MSI, RPM, setup.exe and other installers; multi-file MSI support enables rapid multicast distribution of large application packages.
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Remote Control
n user-based rights administration limits technician access while integration with directory services/NoS security ensures controlled access. n Software agents hide when not in use, improving performance and preventing application conflicts. n Secure, on-demand option enables strong security. n optimization for slow bandwidth conditions and good performance even over a dial-up connection increases efficiency. n full integration with detailed asset database for extended data gathering, troubleshooting, security management and device management support. n Remote wake, remote reboot and remote application execution allow users to perform both maintenance and repairs at any timefrom a helpdeskeven when the end computer is shut down. n Integrated chat, bidirectional file transfer and automatic session logging enable rapid problem resolution and reporting along with a full audit trail. n Browser-based capability means an IT staff can support anyone on the network from any computer on the network. n Intel vPro support allows users to heal Intel vPro-based systems remotely regardless of the oS or system state.
Handheld Management
n complete inventory management and asset discovery, monitoring and change control alerting for handheld and wireless devices. n Efficient software distribution with checkpoint restart for improved efficiency and integrated task scheduling to easily define, schedule and automate software deployments. n Bandwidth throttling for more efficient, less bandwidth-intensive handheld and wireless management. n Push-and-pull file transfer capabilities with LANDesk Handheld file Exchange technology.
Heterogeneous IT Support
n A single console simplifies the tasks of managing desktops, laptops and mobile devices running Windows, Mac oS, Linux, uNIX, Java and more. n Integration with multiple databases (MS SQL, oracle, MSDE); is directory-independent for LDAP, eDirectory, ADS and NDS. n Is also enabled for deployment of Mac, Linux and uNIX operating systems and applications.
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n Productivity center n collect Productivity center settings and configurations n customize Productivity center look and feel, and menu items from the LDMS 4 TVT console n central configuration and prioritization of tasks running in AWAY mode n Send targeted LANDesk Management Suite messages through Message center
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Client Solutions
The ThinkVantage tools described in the following sections are licensed products and are available separately from LANDesk Management Suite for ThinkVantage Technologies. They work standalone or in conjunction with the management solutions to provide centrally managed capabilities in a distributed environment and allow the clients to perform client-critical functions. The licenses to use these products are shipped with Lenovo systems and most of them are available for purchase for non-Lenovo systems.
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client Security works in conjunction with an embedded security chip to manage encryption keys and processes. The TPM (Trusted Platform Module) itself is isolated from the operating system using patented tamper-resistant technology. Wireless solutions on the ThinkPad such as cisco Light Extensible Authentication Protocol (LEAP) and SecurID RAS keys are built into the ThinkVantage client Security Solution, allowing mobile users to employ cost-efficient software tokens and carry one less piece of equipment on the road. Encryption and decryption of files and folders happens automatically in the most secure way possible in the industry. With the optional utimaco Safe guard Easy integration, users can benefit from full hard drive encryption and decryption as well.
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Help files include ThinkVantage Technologies, along with links to ThinkVantage Home Page and support site information.
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In addition, vulnerability scans provided in the Security and Patch Management tool include looking for those Lenovo systems that do not have Antidote or Rescue and Recovery tools installed, and reporting those systems as being vulnerable. In the inventory database, the ThinkVantage systems and tools show up as their own category and can be searched and queried just like any other field in the management database. All other LANDesk Management Suite functionality can be performed on the ThinkVantage systems, including remote control, software license monitoring, security and patch management, software distribution, and inventory when the suites agents are installed on the Lenovo systems. Through LANDesk Management Suites Software Distribution technology, TVT can easily be deployed and installed to those systems that do not have TVT installed. The TVT tools come pre-packaged and ready to be deployed to the Lenovo systems through software distribution deployment. The ThinkVantage Technologies are added into LANDesk Management Suite via an installation that is run automatically after the standard LANDesk Management Suite is installed. This installation re-brands the suites console, adds all the tools and functionality of the TVT, and fully integrates the two products from LANDesk and Lenovo.
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Decrease Costs
Increasing efficiency and reducing costs is easier when routine tasks can be automated and performed with minimal impact on both human and IT resources. More can be accomplished in less time and with less effort and infrastructureand therefore, less cost. LANDesk Management gateway allows users to manage and secure systems outside the firewall as though they were managing systems inside and with only an Internet connection. This avoids the cost of a dedicated leased line or VPN infrastructure.
Protect Productivity
LANDesk Management Suite for ThinkVantage Technologies easily identifies system vulnerabilities and quickly deploys applications or utilities to protect each computerand the productivity of its user. users can be migrated to new operating systems with automated oS deployment and profile migration tools, create policies to automatically install or remove software, and quickly perpetuate those policies throughout the environment to maintain configuration standards. Efficient, automated control over an IT environment helps companies more easily adapt to new technologies and applications and respond more quickly to problems and threats. Knowing what IT assets they have and controlling how they are configured removes uncertainty and eases the pain of systems management. And task-optimized wizards simplify IT processes and speed workflow. Informed decisions can be made on software purchases and upgrade and hardware replacement needs with powerful query tools that allow quick analysis and understanding of an IT environment. Extensive business reports and a report designer make it easy to show progress toward corporate objectives, demonstrate compliance with IT standards, and plan for future enhancements. Asset and directory service information is leveraged to simplify IT planning, reporting, configuration management and security maintenance tasks. Without question, the integrated LANDesk Management Suite for ThinkVantage Technologies solution combines to protect users productivity, increase efficiency, save time and reduce costs by providing anytime, anywhere control over the computers in any networked environment.
Extend the Power of LANDesk Management Suite for ThinkVantage Technologies by Adding the Following Solutions
n LANDesk Security Suite extends security management at the endpoint with quarantine capabilities, active threat analysis, spyware detection and removal, access control, configuration security tools and more. n LANDesk Antivirus delivers enterprise-ready virus protection and rootkit detection using the single console simplicity found only with LANDesk solutions. You extend world-class virus protection to your enterprise. n LANDesk Patch Manager subscription service automates vulnerability assessment, remediation and ongoing security patch management across your enterprise. n LANDesk Asset Manager lets you see and track non-computer resources through the same single console you use for systems, security and inventory management. n LANDesk Server Manager gives your enterprise a comprehensive server management solution that helps you better ensure uptime. n LANDesk System Manager adds real-time, component-level performance monitoring and health maintenance for your individual systems. n LANDesk Process Manager lets your enterprise quickly design, model, document, automate and optimize your business processes. use it to support change and configuration management and bridge the gap between IT and business services. n LANDesk Service Desk is a next-generation consolidated service desk (cSD) solution. It empowers your enterprise to easily and effectively deliver outstanding support services to both employees and customers.
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LANDesk Management Suite for ThinkVantage Technologies Installation Steps and Hardware and Software Requirements
Hardware requirements
In order to manage TVT using the LANDesk Management Suite for ThinkVantage Technologies console, the required TVT applications must be installed on those clients that have a valid software license.
Software requirements
The LANDesk Management Suite for ThinkVantage Technologies installation has a prerequisite checker that determines if the computer meets the hardware and software requirements. The prerequisite checker also checks for TVT applications, and is available for the core and additional console installations. ThinkVantage Technologies requires Microsoft Windows 000, Windows XP or later version.
Core server
LANDesk Management Suite for ThinkVantage Technologies requires an Integration Toolkit to set up the unique TVT integration. The installation cannot proceed if the toolkit is not present on the core server at time of installation.
LDMS 8.6 for TVTS v3.71, v3.8 Not supported Not supported RR3Admin1.0.exe for Rescue and Recovery v3.0 Not supported Not supported Not supported v.01, v3.0 full Version Not supported Not supported v3.0 v1.
LDMS 8.7 for TVTS v3.71, v3.8, v4.11, v4.1, (v4.0 is not supported, must upgrade) v.10b v1.40 tvtadmin0.exe for Rescue and Recovery v3.1 v.0.6.0 v7.0 v5.5 or higher v3.0 full Version, v3.1 uprgrade v1.03 v1.11 v3.0, v3.1 v1., v1.3 (automatically installs with LDMS 8.7 for TVTS on the core) v5.1 (automatically installs with LDMS 8.7 for TVTS on the core) v.0
LDMS 8.7 SP2 for TVTS 4.1 Same Same Same Same 7.00.0030 Same Same Same 1.11 3.10.0030 Same
5.1.043 .00.0084
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