LABOUR & BUSINESS CONSULTANCY :CORPORATE PROFILE

TURNING THE WORLD OF LABOUR AND BUSINESS FOR THE BEST

5TH FLOOR, TRAVEL CENTRE (SOUTHWING) CORNER 3RD STREET AND SPEKE AVENUE HARARE, ZIMBABWE

Contact Telephone Numbers +263 4 792947 Fax: +263 4 771246 Website: www.mmlabour.com

ABOUT us M&M Labour and Business Consultancy is Zimbabwe s leading multi-disciplinary consultancy firm in Labour, Business, Corporate Governance and Social Development issues. The firm opened its doors to the public in October of 2008 and has since grown to be a force to reckon with in the market. The firm was pioneered by the founding partners Messrs Caleb Mucheche and Rodgers Matsikidze. The individuals have an unparalleled depth of both functional and industry expertise gained from both energetic small firms and experienced industry leaders. Unlike traditional consulting firms that focus on analyzing problems, M&M works exclusively with a variety of clients to develop concrete and practical solutions. M&M is dedicated to provide excellent services to its big clientele base. The general scarcity of labour and corporate governance skills in the market has led to M&M emerging as the most sought after consultants and trainers in this field. We partner with our clients to deliver customized solutions that resolve their most significant issues and create lasting competitive advantage. Utilizing extensive industry experience and functional expertise, M&M looks beyond standard solutions to develop new insights, mobilize organizations and drive tangible results. You will benefit from using our most innovative methods of research and training. Our dedication and long-standing commitment to quality ensure you that a long-term project will be completed on time and to your full satisfaction. Our scale, scope, and knowledge allow us to address problems that no one else can. At heart, we are a network of people who are passionate about taking on immense challenges that matter to our clients, and often, to the world.

Vision
To be the leading consultancy service provider and in the global village in all key aspects of Labour, Business, Social development and Corporate Governance Page | 2

LABOUR & BUSINESS CONSULTANCY :CORPORATE PROFILE

TURNING THE WORLD OF LABOUR AND BUSINESS FOR THE BEST

MISSION
We are an effective, efficient and result oriented organisation that seeks to continually ensure quality, affordable, competitive products and services are given to clients at all times.

FEES STRUCTURE
We always strive to offer packages that are workable to our clients in our quest to deliver. Our services are rendered on a cost effective, retainer service or ad-hoc fee basis.

CLIENT POLICY
We prioritize our clients and we endeavor to give them the best services. We believe that our clients justify our existence hence they occupy a central role in our organization. To this extent, we treasure Integrity, Innovation, Client focus, Dynamism, Personalisation of service, Excellency, Team work, Efficiency, effectiveness Transparency and honesty in everything that we do. To show our commitment to ensure quality services and products all the time, we have a grievance procedure in our firm for clients who would not be satisfied by the services that we would have offered them.

OUR CLIENTS
We have the following categories of clients: v Corporate v Individuals v Trade Unions v Associations v Trusts v Sole Traders v Companies Page | 3

LABOUR & BUSINESS CONSULTANCY :CORPORATE PROFILE

TURNING THE WORLD OF LABOUR AND BUSINESS FOR THE BEST

OUR PRODUCT PORTFOLIO

Labour still remains one of the developing areas in the legal history of our nation. Our team is cognizant of this and our firm prides it with having a guru in this regard. Our Mr. Matsikidze has edited one of the leading books on labour law in Zimbabwe, Employment law in Zimbabwe by Honourable Munyaradzi Gwisai. M&M Labour and Business Consultancy offer services in the following categories among others:

CONSULTING
M&M Labour and Business Consultancy has extensive experience in rendering labour law, Business, labour relations and corporate governance solutions throughout Zimbabwe. Consulting services are rendered on a cost effective, retainer service or ad-hoc fee basis

TRAINING
We facilitate practical and comprehensive workshops on all aspects of labour and corporate governance including: v Industrial Dispute Resolution Systems v Retrenchments v Arbitrations v Conciliations/Mediation v Collective Bargaining v Industrial Relations v Drafting and reviewing Codes of Conduct v Grading v Labour restructuring v General Labour Issues Page | 4

LABOUR & BUSINESS CONSULTANCY :CORPORATE PROFILE

TURNING THE WORLD OF LABOUR AND BUSINESS FOR THE BEST

v Recruitment and selection v Safety surveys and benchmarking v HR portfolio management v Training and development v Executive management workshop v Labour relations v Performance management solutions (balanced scorecard) v Job evaluation and job grading In-house workshops may be facilitated with content being customized to align with identified client training needs, also ensuring alignment with industry appropriate content, case studies, practical exercises and role-plays.

ORGANISATIONAL DEVELOPMENT
We seek to improve organizational performance by offering the following:

STRATEGIC PLANNING
v Synergizing organizational culture and management styles with business goals and operations v Train and assist in long term planning and development of relevant visions, mission and action plans.

Management of change
v We guide our clients through organizational changes arising from acquisitions, mergers to any other organizational restructuring process.

Page | 5

LABOUR & BUSINESS CONSULTANCY :CORPORATE PROFILE

TURNING THE WORLD OF LABOUR AND BUSINESS FOR THE BEST

v We train our clients and equip them with skills to manage change initiatives within their organizations.

Human resource audits

v We train and provide consultants on Human Resources Audits, the effectiveness and efficiency of Human Resources infrastructure from best practice perspective. v We recommend the appropriate structure to support and grow the human capital within client organization.

Recruitment Services
M&M Labour Consultancy s Strategic intent is to create value for our clients and bring competitive advantage of their activities through the provision of suitably qualified and experienced personnel. All our recruitment assignments progress through five steps process that assures success and best fit: v The Client needs Assessment v Job Specification v Research and Candidate identification v Candidates Interviews and Evaluation v Candidates Selection

Recruitment policy
Our strategic intent is to create value for our clients and bring competitive advantage of their activities through the provision of suitably qualified and experienced personnel. We use a five-step process that ensures success and best fit which is as follows: a) The client s needs Assessment Page | 6

LABOUR & BUSINESS CONSULTANCY :CORPORATE PROFILE

TURNING THE WORLD OF LABOUR AND BUSINESS FOR THE BEST

b) Job specifications c) Research and Candidate Identification d) Candidate Interview and Evaluation e) Candidate selection Our services are further categorized as follows:

Executive recruitment
This service is specifically provided to cater for Senior Management

Directorship recruitment
Middle management and various specialist positions

Candidate profiling
At the request of the client we provide comprehensive candidate profile reports

Reference checking
We provide reference check on short listed candidates on behalf of the client

Capacity development
As a leading consultancy firm which believes in continuous improvement, one of our key focus areas is capacity development. We believe that there are opportunities for improvement in the way organizations conduct their business. The dynamic business operating environment makes if mandatory for organizations to continuously adapt and therefore remain relevant. With rapid skill changes, some skills become archaic whilst others become pertinent. It is with this realization that M&M equips organizational clients with the relevant skills to achieve organizational effectiveness and efficiency Page | 7

LABOUR & BUSINESS CONSULTANCY :CORPORATE PROFILE

TURNING THE WORLD OF LABOUR AND BUSINESS FOR THE BEST

We take our time to understand the client needs and develop training interventions which address specific needs/challenges faced by client organizations . Some of the capacity development interventions include:

v Industrial relations and labour laws v Team Building v Essential Management skills v Corporate Governance v Leadership v Job evaluation v Customer care v Performance Management

Surveys (Quantitative, Qualitative, Baseline and Pilot)

We complement our product portfolio; we also undertake surveys covering the following broad areas: v Legal v Social v Employee Opinion surveys v Governance v Demographic v Job Grading v Remuneration Survey - we provide customized surveys for client organizations. This service is designed to enable our clients to design robust remuneration systems which are internally consistent and externally competitive.

Page | 8

LABOUR & BUSINESS CONSULTANCY :CORPORATE PROFILE

TURNING THE WORLD OF LABOUR AND BUSINESS FOR THE BEST

Summary of our services

v v v v v v v v v Customized recruitment and selection HR due diligence reviews Codes of conduct and Procedure Manuals Human Resources Policy Development Drafting and Review of Works Council Constitutions Conditions of service Corporate Planning Business Law Corporate Governance

Page | 9

LABOUR & BUSINESS CONSULTANCY :CORPORATE PROFILE

TURNING THE WORLD OF LABOUR AND BUSINESS FOR THE BEST

Our team
Caleb Mucheche (Managing Director)

Caleb Mucheche LLB (Hons) UZ: A duly registered Legal Practitioner, Conveyancer, Notary Public and Arbitrator, Chairman of the Board of Directors of Champion Insurance Company (Pvt) Ltd. Mr. Mucheche teaches at the Faculty of Law, in the Private Law Department, where he is the Banking Law, Company Law, Family Law and Contract Law Lecturer. He has astute and keen interest in Commercial and Labour Law. He is a Director of several registered companies including Visionline Investments (Pvt) Ltd, Spielstone Investments (Pvt) Ltd, Waystar Investments (Pvt) Ltd, Dominion Investments (Pvt) Ltd, Online Hardware (Private) Ltd among others. He has a wealth of experience he acquired from other firms like Sinyoro and Partners, Donsa Nkomo Legal Practice, Madanhi and Mugadza Legal Practitioners and Warara and Associates. He is a born again Christian and a Deacon at his church in Chisipite District. His areas of interest are corporate law, labour law, trade and investment law, intellectual property and deceased estates. He is married to Rufaro, a Pharmacist with a degree from the University of Zimbabwe. Mr. Mucheche is currently studying for a Masters Degree in Law and a Masters in Business Leadership with a UK University.

Page | 10

LABOUR & BUSINESS CONSULTANCY :CORPORATE PROFILE

TURNING THE WORLD OF LABOUR AND BUSINESS FOR THE BEST

RODGERS MATSIKIDZE (EXECUTIVE DIRECTOR& SENIOR CONSULTANT)

Rodgers Matsikidze LLB (Hons) UZ: A duly registered Legal Practitioner, Conveyancer, Notary Public and Arbitrator. Mr. Matsikidze was invited to teach Law the same year he graduated at the University of Zimbabwe s Faculty of Law. He teaches undergraduate Labour and Postgraduate Labour Law, Arbitration and Conciliation. He is the Chairman of the Harare Employment Council, Chairman of the Harare Municipal Undertaking, and a Board member of the Community Working Group on Health (CWGH). In the Faculty of Engineering at the University, he is often called to teach Mining Law and Legal Framework for Mineral Development. He is the Acting Director, Legal Aid Clinic and Students Attachment Division and also the Legal Proctor of the University of Zimbabwe. He is also the Centre Director for the Zimbabwe Labour Centre. He is a Director of several companies including Matsiland (Pvt) Ltd, Visionline Investments (Pvt) Ltd and Legacy Executors (Pvt) Ltd trading as M&M Executors. Currently he is co-authoring the Guide to Labour and Employment Law in Zimbabwe with renowned Labour relations author, Munyaradzi Gwisai. At his church, he heads City Assembly in Harare. Mr. Matsikidze is currently pursuing an MPhil with the University of Zimbabwe. He is married to Edith, a Medical Doctor and graduate of the University of Zimbabwe.

Page | 11

LABOUR & BUSINESS CONSULTANCY :CORPORATE PROFILE

TURNING THE WORLD OF LABOUR AND BUSINESS FOR THE BEST

Mutero Reason (Training and Research Consultant)

Reason Mutero Bsc (Hons) Human Resource Management (MSU), MIPMZ, Diploma Labour Relations (IPMZ): He has concrete experience in Recruitment and Selection Organizational Development, Performance Management, Job Evaluation, human resource management, strategy formulation and implementation, business process mapping and reengineering. He has wide practical experience in designing, development, presentation and evaluation of training and development programs to meet business needs. Reason worked as an HR Officer with National Tyre Services Ltd for three years where he gained practical HR experience and was involved in the setting up of the balance scorecard performance management systems, job evaluation exercise and gained practical

Industrial relations within the motor industry. He later moved to join Midvest
Holdings as a Group Human Resources Manager in Transport, Beverage and Plastic manufacturing industries. Developed and facilitated many open management development programs and also designed and developed structured internship and leadership programs for various employee levels. His area of expertise include strategic planning, team building, Industrial Relations, Change Management, Performance management, Essential management and Supervisory Skills, leadership and Management Development, Customer Care, Coaching and Mentoring Programs, implementation of the Balanced Scorecard and Compass Aligned Performance Management System (C@PS), redesigning organizational structures, Workload Analysis and design, Compensation analysis and Design ,HR Due Page | 12

LABOUR & BUSINESS CONSULTANCY :CORPORATE PROFILE

TURNING THE WORLD OF LABOUR AND BUSINESS FOR THE BEST

diligence and HR Audits .Mr Mutero is a born again Christian who fellows with UFI Ministries and is married to Mary a Finance Graduate from the Midlands State University . ASHLEY MUKWESHA (HUMAN RESOURCES ATTACHEE)

Ashley Mukwesha is pursuing a Bsc (Hons) Human Resource Management (MSU) third year. A Christian, born in Harare, he attended Visitation Makumbi High School in Harare. He is on work related learning with M&M Business and Labour Consultancy for the period February 2011 to January 2012. He works as a Training and Research Consultant assistant and he has gained vast knowledge in Recruitment and Selection, Job evaluation as well as training and development. He worked as a Sales Associate at InnScor Africa and rose to the position of a Stores Manager for four Strategic Business Units at Emerald Hill InnScor Complex. He then became a Shift Manager in the same organization and then decided to go to Midlands State University where he is pursuing his studies. He has a passion for Human Resource Management and Labour Law and has managed to write articles on labour issues such as, The Law on strike action depriving employees of their fundamental right , Africa is crying to mention but a few.

Page | 13

LABOUR & BUSINESS CONSULTANCY :CORPORATE PROFILE

TURNING THE WORLD OF LABOUR AND BUSINESS FOR THE BEST

PATIENCE MAHAMBA (FRONT OFFICE CONSULTANT)

Patience Mahamba-Personal Assistant; She attended Masvingo Polytechnic where she obtained a Diploma in Secretarial Studies. She also holds a Certificate in Human Resources Management from the same institution and a Diploma in Executive Secretarial from the London Chamber of Commerce Industry Board. She worked for Mtumbwa, Mugabe and Associates where she acquired a wealthy foundation in executive secretarial work and clerical work. She joined M&M Labour& Business Consultancy in 2009.

Jekemu dube (dEspatch officer)

Jekemu Dube-Estates Officer; Born in Masvingo in the District of Mwenezi, he attended Maranda High School in Masvingo. He worked as a Supervisor at The Guest Lodge in Harare. He then joined Crishat Fire Engineers and he obtained a certificate in fire fighting. Page | 14

LABOUR & BUSINESS CONSULTANCY :CORPORATE PROFILE

TURNING THE WORLD OF LABOUR AND BUSINESS FOR THE BEST

After leaving Crishat, Mr. Dube joined the University of Zimbabwe as a manager at the Senior Common Room Club. He then joined RJ Executor Services as an Estates Officer and later joined Mbidzo, Muchadehama and Makoni under the same capacity before joining M&M Labour Consultancy. He brings into the firm a wealth of experience.

Corporate social responsibility

We assist widows and orphans throughout Zimbabwe under the banner of Zimbabwe Widows and Orphans Trust. In addition, our Consultancy firm sponsors the educational needs of orphaned children throughout Zimbabwe under the auspices of Ebenezer Educational Trust. We also sponsor the preaching and propagation of the Word of God by various Ministries.

OUR LOCATION
We are located at the address specified herein below
M&M LABOUR & BUSINESS CONSULTANCY 5TH FLOOR, TRAVEL CENTRE (SOUTHWING) CORNER 3RD STREET AND SPEKE AVENUE HARARE ,ZIMBABWE Contact Telephone Numbers +263 4 792947 Fax : +263 4 771246

Website: www.mmlabour.com

Page | 15

LABOUR & BUSINESS CONSULTANCY :CORPORATE PROFILE

TURNING THE WORLD OF LABOUR AND BUSINESS FOR THE BEST