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mobility, including operations management, account management, and mobility consulting. Strong advocate of a culture and financial objective based approach to mobility program management and change.
Areas of Expertise Decision-Making Acumen Collaborative Stakeholder Relationships Multi-Dimensional Communication Skills
Professional Experience
On Call Relocation Consulting Services LLC Glendale, AZ
2010 - Present
2004 2010
Program Leadership Drove execution of Statement of Work (SOW) and execution of Service Level Agreement (SLA) by internal service team and external vendors for a semiconductor chipmakers U.S. domestic relocations and its temporary assignment program for foreign national and U.S.-based employees Maintained positive working relationships with EMEA, APAC, and U.S. human resources teams, collaborating on supplier metrics and customer service standards Developed and managed team account cost-center budget
Noted Recognition: Consistently received clients best-in-class program scorecard rating, encompassing customer satisfaction, program cost management and continuous improvement initiatives.
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Roy Sooman
Professional Experience (contd)
Cornerstone Global Relocation Corona, CA
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2003 - 2004
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Roy Sooman
Education and Professional Credentials
BA in Communications Business Leadership Skills Certified Relocation Professional (CRP) Global Mobility Specialist (GMS) 2011 Meritorious Service Award
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Washington State University Rice University Graduate Business School Worldwide Employee Relocation Council Worldwide Employee Relocation Council Worldwide Employee Relocation Council
Published Articles
The Art of Exceptions - March 2010, Mobility The Re-Awakening of Loss on Sale - April 2008, Mobility Relocation Policy: Clues to Customer Relationships - July 2004, Atlas Amplifier Relocation Best Practices: Best for Whom? - July 2003, Atlas Amplifier Economic and Practical Advantages to Outsourcing Strategic Support - 3rd Quarter 2002, Relocation Compass International Relocation Policy The Real Reason for Failure - July 2001, Mobility Using Consultants to Create a Dynamic Relocation Policy - April 2001, National Relocation and Real Estate Buckle Up! Adjusting for a Changing Economy - April 2001, Mobility (front cover feature)
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