I really enjoyed the cross-cultural theory and mix of references.

Our trainer managed to get people of all levels in the team involved, whether our admin staff or associate directors.

Why cultural sensitivity training? While working in a culturally diverse environment is often seen as an enriching experience, team members need to cope with the cultural differences and challenges that exist within multicultural team. Failing to show cultural sensitivity and using stereotypes and assumptions of similarities can quickly become obstacles leading to frustration and misunderstandings if they are not addressed appropriately. Our different cultural values have a strong impact on how we work and how we communicate. This is why global organisations increasingly seek to equip their work force with an extended cultural sensitivity to avoid the failure of their international teams. An appropriate cultural sensitivity ensures that individuals from different culture acknowledge and respect their cultural differences and adopt strategies and tools to enable a better cooperation. Created in close collaboration with your organisation, all our cultural diversity training programmes are tailored to answer your needs and can be adapted to your specific demands. These cultural diversity training programmes will develop your employees adaptability and efficiency when working extensively across cultures.

Benefits
Communicaids cultural sensitivity training course will provide you with: In-depth cultural sensitivity and understanding of the impact of cultural differences The necessary foundation and tools to become culturally sensitive A better understanding of the cultural challenges facing multicultural workplaces and how to address them The opportunity to enhance cultural sensitivity and competence Practical tools to reduce cross-cultural misunderstanding and encourage positive cultural working relationships

Who should attend?

A Communicaid cultural sensitivity training course will be of benefit to you if: Your organisation is growing its business in another country You and your staff are increasingly dealing with foreign counterparts or partners Your staff is becoming or already is culturally diverse You are working across cultures

Course content
All our cultural sensitivity training courses are designed to meet the specific needs of our clients depending on their specific requirements and existing skills set. A cultural sensitivity training course typically includes: What is cultural sensitivity and how to develop it? Cultural values and attitudes (time, space, group dynamics, authority, tasks, relationships) Communication styles Cultural sensitivity skills for managers Developing the right level of cultural sensitivity to work together across cultures Developing cultural competence Language issues Useful tips to work effectively across cultures

Approach
Cultural sensitivity training courses are available seven days a week, 365 days a year, either at one of our

training centres in London, Paris, Brussels, Frankfurt and New York or at your offices in any location worldwide. We usually recommend a one or two day course but can also offer a more flexible format to suit your schedule. Suitably tailored cultural sensitivity training materials will be used throughout your cultural sensitivity training course and your trainer will provide a balance of structured input and discussion of case studies and scenarios relevant to your own particular context. The most appropriate training format, content and approach for your cultural sensitivity training course will be discussed during your diagnostic consultancy (please click here to read more about our approach).

Cultural sensitivity training course trainer

Your cultural sensitivity training course trainer will be assigned to you following the results of your diagnostic consultancy according to your objectives and areas of focus. Detailed below is a sample profile of one of our culture sensitivity training team.

AD Cultural Sensitivity Trainer

AD is a political scientist and senior fellow at George Washington Universitys Homeland Security Policy