Fall2011-OM301-Homework#1 Name___________________________________Student#:________________________Section#:_______________

TRUE/FALSE.WriteTifthestatementistrueandFifthestatementisfalse. 1) Productivityisthetotalvalueofallinputstothetransformationprocessdividedbythetotalvalue oftheoutputsproduced. 2) ApplesdevelopmentoftheiPadisanexampleofacompanyobtainingacompetitiveadvantage throughproductdifferentiation/innovation. 3) ManufacturingorganizationshavetenstrategicOMdecisions,whileserviceorganizationshave onlyeight. 4) TheWorldTradeOrganizationhashelpedtosignificantlyreducetariffsaroundtheworld. 5) Onereasonforglobaloperationsistogainimprovementsinthesupplychain. 6) Operationsstrategiesareimplementedinthesamewayinalltypesoforganizations. 7) SWOTanalysisidentifiesthoseactivitiesthatmakeadifferencebetweenhavingandnothavinga competitiveadvantage. 8) KeySuccessFactorsarethoseactivitiesthatarekeytoachievingcompetitiveadvantage. 9) ThemultidomesticOMstrategymaximizeslocalresponsivenesswhileachievingasignificantcost advantage. 10) Projectmanagershavetheirowncodeofethics,establishedbytheProjectManagementInstitute. 11) PERT,butnotCPM,hastheabilitytoconsidertheprecedencerelationshipsinaproject. 12) Theshortestofallpathsthroughthenetworkisthecriticalpath. 13) Thecriticalpathcanbedeterminedbyuseofeithertheforwardpassorthebackwardpass. 14) Shorteningtheprojectsdurationbydeletingunnecessaryactivitiesiscalledprojectcrashing. MULTIPLECHOICE.Choosetheonealternativethatbestcompletesthestatementoranswersthequestion. 15) TheTenCriticalDecisionsofOperationsManagementinclude A) Pricing B) finance/accounting C) advertising D) processandcapacitydesign E) alloftheabove 15) 1)

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16) Whoamongthefollowingisassociatedwithcontributionstoqualitycontrolinoperations management? A) CharlesBabbage B) HenryFord C) FrankGilbreth D) HenriFayol E) W.EdwardsDeming 17) Whichofthefollowingisnotatypicalserviceattribute? A) simultaneousproductionandconsumption B) easytostore C) difficulttoresell D) intangibleproduct E) customerinteractionishigh 18) GibsonValvesproducescastbronzevalvesonanassemblyline,currentlyproducing1600valves each8-hourshift.Iftheproductivityisincreasedby10%,itwouldthenbe A) 220valves/hr B) 180valves/hr C) 1760valves/hr D) 200valves/hr E) 880valves/hr 19) TheDulacBoxplantproduces500cypresspackingboxesintwo10 -hourshifts.Duetohigher demand,theyhavedecidedtooperatethree8-hourshiftsinstead.Theyarenowabletoproduce 600boxesperday.Whathashappenedtoproduction? A) Ithasdecreasedby8.3%. B) Ithasincreasedby50sets/shift. C) Ithasdecreasedby9.1%. D) Ithasincreasedby37.5sets/hr. E) Ithasincreasedby20%. 20) Whichofthefollowingdidtheauthorsnotsuggestasareasonforglobalizingoperations? A) improvethesupplychain B) attractnewmarkets C) reducecosts D) stockholderapprovalratings E) Noneoftheaboveweresuggested. 21) Accordingtotheauthors,whichofthefollowingstrategicconceptsallowfirmstoachievetheir missions? A) differentiation,distinctivecompetency,qualityleadership,andcapacity B) differentiation,qualityleadership,andquickresponse C) distinctivecompetency,costleadership,andexperience D) differentiation,costleadership,andquickresponse E) productivity,efficiency,andqualityleadership

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22) Whichoftheinternationaloperationsstrategiesinvolveslowcostreductionsandlowlocal responsiveness? A) globalstrategy B) transnationalstrategy C) multidomesticstrategy D) internationalstrategy E) noneoftheabove 23) AnactivityonaPERTnetworkhasthesetimeestimates:optimistic= 2,mostlikely=5,and pessimistic=10.Itsexpectedtimeis A) 5.33 B) 5.67 C) 17 D) 5 E) noneofthese 24) Whichofthesestatementsregardingtime-costtradeoffsinCPMnetworksistrue? A) Crashingshortenstheprojectdurationbyassigningmoreresourcestooneormoreofthe criticaltasks. B) Crashingisnotpossibleunlesstherearemultiplecriticalpaths. C) Activitiesnotonthecriticalpathcanneverbeonthecriticalpath,evenaftercrashing. D) Crashingaprojectoftenreducesthelengthoflong-duration,butnoncritical,activities. E) Noneoftheaboveistrue. 25) Whichofthefollowingstatementsregardingtime-costtradeoffsinCPMnetworksisfalse? A) ProjectCrashingshortensprojectdurationbyassigningmoreresourcestocriticaltasks. B) Crashingmustconsidertheimpactofcrashinganactivityonallpathsinthenetwork. C) Activitiesnotonthecriticalpathcanbecomecriticalaftercrashingtakesplace. D) Crashingsometimeshasthereverseresultoflengtheningtheprojectduration. E) Alloftheabovearefalse. 26) Ifanactivitywhosenormaldurationis13dayscanbeshortenedto10daysforanaddedcostof $1,500,thecrashcostperperiodis A) $15,000 B) $1,500 C) $500 D) $13,000 E) $750 27) AnactivityonaPERTnetworkhasthesetimeestimates:optimistic= 1,mostlikely=2,and pessimistic=5.Itsexpectedtimeis A) 2 B) 2.33 C) 8 D) 2.67 E) noneofthese 28) ActivityDonaCPMnetworkhaspredecessorsBandC,andhassuccessorF.Dhasduration6.Bs earliestfinishis18,whileCsis20.Fslatestartis26.Whichofthefollowingistrue? A) CiscompletedbeforeB. B) Dhasnoslackbutisnotcritical. C) Bisacriticalactivity. D) Discritical,andhaszeroslack. E) Alloftheabovearetrue.

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29) Thecriticalpathforthenetworkactivitiesshownbelowis__________withduration__________. Immediate Predecessors --A -A B,C,D

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Activity A B C D E

Duration 4 2 7 4 5

A) A-B-C-D-E;22 B) A-B-D;10 C) C-E;12 D) A-B-E;11 E) A-D-E;13 30) Thecriticalpathforthenetworkactivitiesshownbelowis__________withduration__________. Immediate Predecessors ----A A B,C,D 30)

Activity A B C D E

Duration 10 8 2 4 5

A) B-E;13 B) A-B-C-D-E;29 C) A-C;12 D) A-D-E;19 E) noneoftheabove ESSAY.Writeyouranswerinthespaceprovidedoronaseparatesheetofpaper. 31) (3points)Anetworkconsistsoftheactivitiesinthefollowinglist.Timesaregiveninweeks. Activity A B C D E a. b. c. Preceding --A A,B C Time 8 3 7 3 4

Drawthenetworkdiagram. CalculatetheES,EF,LS,LF,andSlackforeachactivity. Whatisprojectcompletiontime?

32) (3Points)Anetworkconsistsofthefollowinglist.Timesaregiveninweeks. Activity A B C D E F G H a. b. c. Preceding --A,B B C D,E F Optimistic 5 3 6 3 4 6 2 3 Probable 11 3 10 5 6 8 4 3 Pessimistic 14 9 14 7 11 13 6 9

Drawthenetworkdiagram. Calculatetheexpecteddurationofeachactivity. Calculatetheexpecteddurationofthecriticalpath.

33) (4points)Giventheprojectwithinthetablebelowcalculate a. Thecriticalpath b. Theminimumprojectduration c. Theamountofslackforeachactivity Duration (hours) 4 3 10 7 1 1 5 Immediate Predecessors None None None B,C D E A,F

Activity A B C D E F G