DEPARTMENTAL DETAILS: 1.

PRODUCTION DEPARTMENT It is the production department that manufactures medical products as per the in ternational standards strictly in compliance with specification laid down in the standards operating procedures with minimum possible wastage of resources This department has various sections Processing Bag making Needle assembly section Pharmaceutical section Measures are taken to keep the factory floor inside the plant clean. They follow GMP inside the factory. Any person entering in to the production floor is requi red to wear sterilized dress compulsorily. The production of blood bag involves many chemical processes and each process is carried out in separate sections. Th e present capacity is 12000 needle holders. This section has a single shift only from 8 am to 4 pm. The main function of the production department is the manufa cturing of Blood Bag and to fill the anticoagulant solutions into it, which prev ents the clotting of blood inside the bag. 2 .EXPORT DEPARTMENT More than 65% of Terumo Penpol sales come from the export market. Terumo Penpol exports goods to more than 80 countries of the world. 99% of the exports constit ute blood bags and 1% constitutes equipments. Policy of this department is to achieve excellence in customer service by provid ing: Timely and accurate information. On time deliveries for all orders. Technical and promotional support. Functions Deals with sales promotion measures of export department. Quality control resolution. Training to sales personnel. Designing of labels. New product order tracking. Receiving orders and dispatching the goods to customers. Contract review. 3. ACCOUNTS AND FINANCE DEPARTMENT The policy of the finance and accounts department is to ensure provision of time ly finance to various departments, maintain accounting records as per companies Act and accounting standards. 4. STORES DEPARTMENT Sound stores management is a key to the running of every profitable and efficient organization. The policy of the store is to store and preserve materia ls in good condition by maintaining optimum level of inventory, issue the same t o the user and manage the finished goods till it is dispatched to the customer. Functions receipt and storage of materials issue of materials preservation receipt and sale of scrap packaging of finished goods 5. CREDIT CONTROL DEPARTMENT Process First receiving order-Scrutiny of the order (a) Checking of the quantity, (b) Ra te, and (c) Payment terms of any over dues. If there is overdue, overdue will no t approved & rejected & message will be given to area manager for necessary acti on (overdue settlement). The approved orders will be sent to the logistics depar tment. Intimation will be sent to the logistics department. Intimation will be s ent to BBF & MSG to dispatch the materials & invoice will be registered. 6. PURCHASE DEPARTMENT

Effective purchasing is the key to overall profitability of business. The purcha se department in TPL coordinates all purchasing activities. The policy of purcha se department is to provide material / services to the quality and the delivery as sought /acceptable to the requisitioned, procuring them at economical or conv enient terms and to maintain good professional business relationship with sub-co ntractors. The main activities of purchase Department include: Purchase order execution Receipt of materials Bill passing and service of payment 7. QUALITY ASSURANCE DEPARTMENT In manufacturing, quality control or quality assurance as a set of mea sures taken to ensure, that defective products or services are not produced and take that design meets performance requirements. It includes the regulation of t he quality of the raw materials, assemblies, product and components, services re lated to production, and management, production and inspection process. The policy of quality assurance department is to ensure quality by ado pting high standard of testing with respect to pharmaceutical standard, ISO stan dard in house specifications and to develop and implement system for imposing qu ality as per quality objectives of the company. The firm has well equipped quali ty assurance dept at the factory for assuring the quality of finished goods as w ell as raw materials. Quality objective of the company are To achieve gross production To achieve gross profit To eliminate manufacturing and design related customer complaints. 8. MAINTENANCE DEPARTMENT Earlier the maintenance department was not viewed as critical business contribut or; maintenance department was organized only by craft zones (plumbing, electric al, mechanical). But now it is realized that maintenance function is critical to the very existence of the organization. TPL has a well functioning maintenance department. The policy of maintenance department is to upkeep all production mac hines and utility equipments by conducting periodical maintenance and providing utility services Functions The department upkeeps all production, machines and utility equipments by conduc ting periodical maintenance and providing utility services. Quality assurance pr ocedures are laid down for the efficient functioning of maintenance department. Also some SQP are prescribed for preventive maintenance of production and utilit y equipments. 9. LOGISTIC DEPARTMENT It is based on the following criteria: Coverage- number of branches/ destinations Type of vehicle used Transit time Strong area of operation Freight time Communication facility Tracking facility Billing procedure Documentation 10. NEW PRODUCT DEVELOPMENT The future of every organization depends upon the successful launch of new innov ative products and services. Although new product development is a key competiti ve capability for manufacturers worldwide, many companies are unable to launch a new product on a timely basis- consistently generating ideas is not the issuethe issue is executing on them. Terumo Penpol has a well functioning NPD departm ent. It is the policy of NPD Division to enhance the customer satisfaction by de

signing, developing and manufacturing products meeting quality standards and mak ing them available to customer on schedule. Functions Designing and developing products meeting quality standards. Empowering personnels with the right knowledge, technique and tools. Put together a working environment conducive to creativity, efficiency and team work Developing business through products and services which are new i.e. not i n existence now. 11. MARKETING DEPARTMENT The policies of the department are: Timely and accurate information On time deliveries of all orders Technical and promotional technique 12. PERSONNEL AND ADMINISTRATION DEPARTMENT The policy of personnel and administrative department is to render effective adm inistrative functions with specific emphasis on individual relation discipline a nd welfare in a systematic and scientific way towards accomplishment of organiza tional goal. FUNCTIONS To meet manpower requirement To carry out the administrative functions of the factory Preparation of payroll document Salary distribution Responsible for company vehicle Handling of inwards and outwards letter To provide communication facility Maintenance of factory premises To ensure the security functioning of the company 13. HUMAN RESOURSE AND DEVOLOPMENT The policy of human resource and development department is to render e ffective administration to all personal and administrative function with specifi c emphasis on industrial relation, discipline and human resource development in a systematic manner in resonance with the quality policy and organizational goal . 14. MEDICAL SYSTEM GROUP The policy of MSG of TPL to enhance customer satisfaction b y designing, developing and manufacturing products meeting quality standards and making them available to customer on schedule. Medical System Group is a manufa cturing unit of Terumo Penpol. Marketing Department interacts with MSG to asses s the capability of meeting specifications and the delivery schedule prior to ac ceptance of an order along with regulatory requirements. The functional areas of MSG are Production, Quality Control, Purchase, Stores. MSG manufactures 3 types of devices: 1. Collection devices - donor couch, blood collection monitor, tube sealer 2. Processing devices - plasma separators, centrifuges etc.