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Modem String Configuration for Remote Access

This document is intended to provide the necessary steps for adding a modem for remote access. Required Equipment: Modem Modem power supply RJ-11 phone patch cable 9-pin male-to-25-pin female serial cable Analog phone line AC power source Generic Hardware Configuration

Remote Dial-up Connection

Laptop Computer AC Power Supply RJ-11 Telephone Patch Cable 9-pin Male-to25-pin Female Serial Cable

US Robotics 33.6 External Faxmodem model 839 or Hayes Accura 336 Fax Modem

Warning When attempting to connect a modem to a BlackDiamond MSM console port, make sure to plug the external modem into the console port not the modem port. The MSM modem port does not function with external modems attached.
Connection to the console port is used for direct local management. The console port Settings are configured as follows: Baud Rate: 9600 Data Bits: 8 Stop Bit: 1 Parity: None Flow Control: XON/XOFF For best results, an AT initialization string should be customized for the modem. This can be obtained from the modem documentation or the modem manufacturer. The modem must be attached to the Extreme box to do the following: Raise DCD (Data Carrier Detect) when a call comes in (typically &C1) Ignore DTR/DTR Override (typically &D0) Use XON/XOFF software flow control (typically &K2 or &K4. &F2 on some USRs) Answer on the first ring (typically S0=1)

Depending on what type of modem you have, it may be necessary to lock down the DTE speed to 9600. Some modems require a special AT command or dipswitch setting to lock the DTE speed. Check the manual for your modem. US Robotics 33.6 external fax/modem model 839 Modem-specic conguration parameters: Connect modem to PC/laptop, launch terminal session. Enter the following command string (xes serial port speed and writes new cong to default memory location): AT&B1&W Turn off and disconnect the modem. Change the dip switches to the following: 1 Down* DTR override 2 Up Verbal result codes 3 Up Suppress result codes 4 Down No echo, ofine commands 5 Up Auto answer on rst ring 6 Up Carrier detect normal 7 Down Load NVRAM defaults 8 Up Dumb mode *Down correlates to the underside of the modem chassis. Up correlates to the top of the chassis. Reconnect equipment according to the diagram above. Hayes Accura 336 fax/modem Modem-specic conguration parameters: Connect modem to PC/laptop, launch terminal session. Enter the rst command string: AT&F&C1&D0S37=9S0=1&W

Parameter Explanation &F Clear previous conguration by setting modem to factory default &C1 Normal CD Operations &D0 DTR Over-ride S37=9 S0=1 Set auto answer to rst ring &W Write conguration to memory
Enter the second command string: ATQ1&W

Parameter Explanation Q1 Suppress Result Codes &W Write additional parameter to memory
Turn off and disconnect the modem. Reconnect equipment according to the diagram above.

Veried Modem Init Strings

Dynalink Model 1456ER2 The string is: AT&F&C1S37=9S0=2Q1&D0&W

&F Restore to factory default &C1 Carrier detect set to normal S37=9 Other than PC connection S0=2 Auto answer after 2 rings &D0 DTR ignored. Allows operation with DTE that does not provide DTR. &W Write cong to memory

Hayes Accura 56K Model 4703US The string is: AT&C1&D0&K4S0=1&W

&C1 Carrier detect set to normal &D0 DTR ignored. Allows operation with DTE that does not provide DTR. &K4 Use XON/XOFF ow control S0=1 Auto answer after 1 ring &W Write cong to memory

US Robotics Courier V.Everything 33.6/28.8 The string is: AT&F2&C1&D0S0=1&W

&F2 Load Software Flow Control template settings &C1 Carrier detect set to normal &D0 DTR ignored. Allows operation with DTE that does not provide DTR. S0=1 Auto answer after 1 ring &W Write cong to memory

Dip Switch Settings Dip Position 1 ON 2 OFF 3 OFF 4 OFF 5 OFF 6 OFF 7 OFF 8 ON 9 ON 10 OFF

Purpose DTR Always On Verbal Result Codes Suppress Result Codes Echo Ofine Commands Auto Answer ON RING NORMAL CARRIER DETECT DISPLAY ALL RESULT CODES ENABLE AT COMMAND SET NO DISCONNECT WITH +++ LOAD NVRAM DEFAULTS

Contact your Extreme Technical Support representative and record the dial-in number for the analog line.

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Contacting the ExtremeWorks Technical Assistance Center (TAC)

For additional assistance, please contact your local ExtremeWorks TAC. Americas TAC (Corporate TAC) Web site: www.extremenetworks.com/support/techsupport.asp E-mail: support@extremenetworks.com Toll free: 1-800-998-2408 Direct phone: 408-579-2826 3585 Monroe Street Santa Clara, CA 95051 EMEA (Europe, Middle East & Asia) TAC E-mail: support@extremenetworks.com Direct phone: +31-30-8005000 Kernkade 2 Lageweide Ind. Park 3542 CH Utrecht The Netherlands Japan TAC E-mail: support-j@extremenetworks.co.jp Direct phone: +81-3-5842-4020 17F Sumitomo Korakuen Building 1-4-1 Koishikawa Bunkyo-ku, Tokyo 112-002, Japan

www.extremenetworks.com
3585 Monroe Street Santa Clara, CA 95051-1450 Phone 408.579.2800 Fax 408.579.3000 Email info@extremenetworks.com Web www.extremenetworks.com
2001 Extreme Networks, Inc. All rights reserved. Extreme Networks, BlackDiamond, Ethernet Everywhere, Extreme Ethernet Everywhere, ExtremeWare, Summit, ServiceWatch and the color purple are registered trademarks of Extreme Networks, Inc. in certain jurisdictions. Alpine, Alpine 3804, Alpine 3808, BlackDiamond 6808, BlackDiamond 6816, Extreme Standby Router Protocol, ESRP, Summit1i, Summit5i, Summit7i, Summit24, Summit48, Summit48i, SummitGbX, SummitRPS, Epicenter, Extreme Velocity, the BlackDiamond logo, the Alpine logo, the Summit logo, the ExtremeWorks logo and the Extreme Networks logo are trademarks of Extreme Networks, Inc., which may be registered or pending registration in certain jurisdictions. Extreme Turbodrive, the Extreme Turbodrive logo, ExtremeWorks, ExtremeWorks Professional Services and Go Purple are service marks of Extreme Networks, Inc., which may be registered or pending registration in certain jurisdictions. All other registered trademarks, trademarks and service marks are property of their respective owners. Specifications are subject to change without notice. L-UG-MSC-111 Rev. November 2001