Business & Management

Diploma of Management
Course Code: BSB51107 CRICOS Course Code: 068337B

Course Duration - 1 Year IELTS Band Score - 5.5 Course Fee Check the back for Special Offer

Course Objective
work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective managerial approaches. The Diploma of Management provides the skills and knowledge to encourage and support the development of a learning environment in which work and learning come together and the skills to lead and manage continuous improvement systems and processes within an organisation. The course also covers: Performance Management, Management of customer service strategies, Financial Management, Project Management. This is a nationally

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Diploma of Management
Course Code: BSB51107 CRICOS Course Code: 068337B
Qualification
Students successfully completing the course will receive the Nationally Accredited; BSB51107Diploma of Management.

Teaching Methods
This program is delivered in a classroom based environment and also the simulated work place environment if applicable. The delivery may include face to face teaching, lectures, discussions, workshop activities, field trips, research; Computer based tasks, home based learning activities group works, supervised practical sessions.

Admission Requirements and Prerequisite

Applicants must be at least 18 years or over. Academic Requirements To gain entry to this course, participants should have successfully completed year 12 or secondary studies in applicants home country equivalent to an Australian Year 12 or Cert IV qualification. Mature age students will also be considered without minimum education requirement but with relevant work experience within chosen area of study and a demonstrated capacity to meet course requirements. Candidates are advised to submit relevant work experience evidenced by work reference letter on company letterhead; work samples; and curriculum vitae. English Language Requirements An English Language proficiency level of one of the following: - IELTS band score of 5.5 or equivalent internationally recognised exam result in line with DIAC regulations; - Satisfactory completion of the ESL Course / English language course or satisfactory completion of 5-10 weeks ELICOS from a National ELT Accreditation Scheme (NEAS) Accredited English Institution with an IELTS score of 5.0

Assessment
Assessments may comprise of written assignments and project works. Assessments may also include observations, portfolio of evidence, third part reports and work place projects.

Career Opportunities
On successful completion of the Diploma of Management, BSB51107; the graduates will obtain basic managerial skills and knowledge to work at a more senior level in customer service roles in a variety of industries.

Course Structure
The Diploma of Management (one year course) includes the Certificate IV in Business Core Units BSBCUS501A BSBFIM501A BSBMGT502B BSBOHS509A BSBWOR501A Elective Units BSBMGT516A BSBADM502B BSBWOR502A Unit Name Manage quality customer service Manage budgets and financial plans Manage people performance Ensure a safe workplace Manage personal work priorities and professional development Facilitate continuous improvement Manage meetings Ensure team effectiveness

Units from Certificate IV in Business Core Units BSBOHS407A Elective Units BSBCUS403A BSBADM405B BSBCMM401A BSBLED401A BSBMKG414A BSBREL401A BSBRES401A BSBWOR404A BSBCUS501A Unit Name Monitor a safe workplace Implement customer service standards Organise meetings Make a presentation Develop teams and individuals Undertake marketing activities Establish networks Analyse and present research information Develop work priorities Manage quality customer service

Course Duration
This course is offered over ONE Year or 52 Weeks including holidays on a full time basis.

Contact Hours
20 hours per week for 36 weeks.

Course Fee
AUD$ 7,900 Fees and Charges are subject to change without prior notice.

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www.aitt.vic.edu.au
Australian Institute of Technical Training Pty Ltd
Level 3, 475 - 485 Flinders Lane Melbourne Victoria 3000 Australia Telephone +61 3 9620 1100 Facsimile +61 3 9620 1122 Email admissions@aitt.vic.edu.au
CRICOS Provider Code 02868J Registered Training Organisation No. 21978
AITT Brochure Oct 2010