Escolar Documentos
Profissional Documentos
Cultura Documentos
A business report is an orderly and objective communication of factual information that serves some business purpose.
Raymond Lesikar and John Pettit
Definition
Orderly- carefully prepared Objective- unbiased Communication- mostly writing Factual information-emphasis on events, records, data. Purpose-example; solve a problem and to present information.
A report is a document in which a given problem is examined for the purpose of conveying information, reporting findings, putting forward ideas and sometimes making recommendations
The British Association of Commercial and Industrial Education
Types of Report
1. Formality ( relationship of writer and reader) and legality; Formal Informal 2. Function; Informational interpretative
3. Time interval; Periodic Special 4. Physical factors/form; Memorandum Letter Short Long 5. Nature of subject; Problem determining report Fact finding report Performance report Technical report
Format
Title Terms of reference 1. By whom has the report been requested/directed 2. The precise area to be covered 3. Intended outcome of the report 4. Establishing the limits of the report
Table of contents
List headings as they appear in the body of the report, along with page numbers.
Format
1. 2. 3. 4. 5. Procedure (methods of investigation) Experiment Observation Survey Consultation Research Findings Recommendations (listed in conclusion) signature
Minimize adjectives and adverbs Write predictably Use graphics A picture is worth 1,000 words Apply seven Cs
Are clearer; they tell the user who or what does the action
Passive; A mail message is sent to the main service. Active; The handler sends a mail message to the main service
Active sentences
Passive Vs Active
Actor is unknown
1. The file is opened by Ralph
Actor is unknown
Uses to be
1. 2. The file is printed Lunch is eaten
To make any kind of connection to the internet, you must determine how your computer is connected to the internet
To set up XYZ component, a sample application is provided in the Samples directory of your program
Present tense
1. 2.
Helps users read the material quickly Tells users when to do something
You will be able to select all display options Click the button. A submenu will appear
Correct: 1. You can select all display options 2. Click the button. A submenu appears
Acceptable use of future tense; Write down these steps. You will use these later.
Use lists
Use bulleted lists for similar but unordered ideas Use numbered lists for a sequence of events or steps
Graphics
Tables Fonts Flowcharts and process charts Pie chart Line chart Statistical Maps Illustrations
Acknowledgment
Paraphrase
Logan Wilson (201) criticized academicians for being scientific in their approach to every area
Acknowledgment
Verbatim Partial quotation
According to Logan Wilson(201), academics display a scientific attitude toward every universe except that which comprises their own profession
Extended quotation
Acknowledgement
Use MLA ( Modern Language Association) style sheet Methods; 1. Footnote method
Cindy Burford, Aline Culberson, and Peter Dykus, Writing for Results, 4th ed.,New York: Charles Storm Publishing Company, 1994, 17-18.
Library research
Encyclopedias Government publications International sources Searching Databases Internet
Sampling methods
1. 2. 3.
Probability
Random Systematic Stratified
1. 2. 3. 4.
Non probability
convenient Judgment Quota Snowball
Random
Random sampling is the purest form of probability sampling. Each member of the population has an equal and known chance of being selected
Systematic
Systematic sampling is often used instead of random sampling. It is also called an Nth name selection technique. After the required sample size has been calculated, every Nth record is selected from a list of population members.
Systematic sampling is frequently used to select a specified number of records from a computer file.
Stratified
Stratified sampling is commonly used probability method that is superior to random sampling because it reduces sampling error. A stratum is a subset of the population that share at least one common characteristic. Examples of stratums might be males and females, or managers and nonmanagers. Random sampling is then used to select a sufficient number of subjects from each stratum. "Sufficient" refers to a sample size large enough for us to be reasonably confident that the stratum represents the population. Stratified sampling is often used when one or more of the stratums in the population have a low incidence relative to the other stratums.
Convenience
This non probability method is often used during preliminary research efforts to get a gross estimate of the results, without incurring the cost or time required to select a random sample. In convenience sampling, the selection of units from the population is based on easy availability and/or accessibility.
Judgment
usually an extension of convenience sampling a researcher may decide to draw the entire sample from one "representative" city, even though the population includes all cities. When using this method, the researcher must be confident that the chosen sample is truly representative of the entire population.
Quota
the non probability equivalent of stratified sampling Like stratified sampling, the researcher first identifies the stratums and their proportions as they are represented in the population. Then convenience or judgment sampling is used to select the required number of subjects from each stratum. This differs from stratified sampling, where the stratums are filled by random sampling.
Snowball
used when the desired sample characteristic is rare Snowball sampling relies on referrals from initial subjects to generate additional subjects. Chances of bias as it may be less representative
Questionnaires
Why Questionnaires?
To maximize the proportion of subjects answering our questionnaire - that is, the response rate. To obtain accurate relevant information for our survey.
Types of questionnaires
1.Open 2.Closed
Open format
Advantages of open format Allows exploration of the range of possible themes arising from an issue Can be used even if a comprehensive range of alternative choices cannot be compiled
Open format
Numeric open end
How much did you spend on groceries this week?_______
Closed format
Closed-that is, forced choice-format Easy and quick to fill in Minimize discrimination against the less literate (in self administered questionnaire) or the less articulate (in interview questionnaire) Easy to code, record, and analyse results quantitatively Easy to report results
Testing
Checklists
Circle the clinical specialties you are particularly interested in
General medicine General surgery Pediatrics Ophthalmology Orthopedics Accident and emergency General practice
Differential scale
How would you rate the puppet show?
Extremely interesting 1 2 3 4 5 6 7 8 9 10 extremely dull
Ranking
Please rank your interests in the following specialties
General medicine General practice Orthopedics Ophthalmology Pediatrics General surgery
Ensure those you ask have the necessary knowledge Level of details Sensitive issues Minimize bias Must be non-threatening
There should be only one correct or appropriate choice for the respondent to make. An obvious example is: Where did you grow up? __ A. Country B. farm C. city
Does not use unfamiliar words or abbreviations. Remember who are your audience. Do not use uncommon words or compound sentences. Write short sentences. Abbreviations are okay if you are absolutely certain that every single respondent will understand their meanings
Length of questionnaire
There are no universal agreements about the optimal length of questionnaires. However, short simple questionnaires usually attract higher response rates than long complex ones.
Cover letter
1. Describe why the study is being done (briefly) and identify the sponsors. 2. Mention the incentive. (A good incentive is a copy of the results). 3. Mention inclusion of a stamped, self-addressed return envelope. 4. Encourage prompt response without using deadlines. 5. Describe your "confidentiality/anonymity" policy. 6. Give the name and phone number of someone they can call with questions.