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MATWorX User Guide

NWA-008861-001 ISSUE 3.0

LIABILITY DISCLAIMER NEC Corporation reserves the right to change the specifications, functions, or features, at any time, without notice. NEC Corporation has prepared this document for the exclusive use of its employees and customers. The information contained herein is the property of NEC Corporation and shall not be reproduced without prior written approval from NEC Corporation. NEAX and Dterm are registered trademarks of NEC Corporation. MATWorX is a trademark of NEC Corporation. Copyright 2006 NEC Infrontia Corporation

All other brand or product names are or may be trademarks or registered trademarks of, and are used to identify products or services of, their respective owners. Microsoft, Windows and Excel are registered trademarks of Microsoft Corporation. Adobe and Acrobat are trademarks of Adobe Systems Incorporated.

NEAX 2000 IPS MATWorX User Guide


Table of Contents
Page Chapter 1 About This Guide ................................... 1
Purpose of This Guide ................................. 1 How This Guide is Organized ...................... 1 Reference Manual ....................................... 3 Terms In This Manual .................................. 3

Chapter 2

MATWorX Overview ............................... 5


Whats MATWorX?....................................... 5 MATWorX Tools ........................................... 6 Add-Ins ................................................. 6 MACH Script Editor .............................. 6 PBX Configuration Wizard .................... 6 Introduction to Working in Windows Operating System ........................................ 7 Navigating through MATWorX Taskbar........ 7 PBX Menu ............................................ 9 System Menu...................................... 10 Maintenance Menu ............................. 10 Station Menu ...................................... 11 Trunk Menu ........................................ 11 Upgrade Menu .................................... 11 Tool Menu........................................... 12

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Table of Contents
(Continued)
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Option Menu ....................................... 13 Help Menu .......................................... 14 Working with MATWorX Dialogs and Buttons....................................................... 16 Printing a Report ........................................ 20 Cooperation with Centralized MAT ............ 22

Chapter 3

How to Configure Communication Link ........................... 23


Hardware Connections .............................. 24 Direct Connection ............................... 25 Modem Connection ............................ 27 LAN Connection ................................. 30 Using PBX Configuration Wizard ............... 33 Using PBX Setup Dialog ............................ 38 Connecting to PBX .................................... 41 Establishing Connection ..................... 41 Disconnecting from PBX..................... 43 Using PBX Password Dialog ..................... 44 Troubleshooting a Failed Connection ........ 45 Direct Cable Link ................................ 46 Modem/TA Connection ....................... 47

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(Continued)
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LAN Connection ................................. 50 Office Data Backup into Flash-ROM.......... 52

Chapter 4

PBX Access Module (PAM) ................. 55


Whats the PAM? ....................................... 55 PAM Communication Overview ................. 56 PAM Online Help........................................ 58 Accessing PAM Online Help............... 58 Extended Command Online Help ....... 59

Chapter 5

Add-Ins.................................................. 61
Whats an Add-In? ..................................... 61 Four Categories of Add-Ins........................ 62 Features ............................................. 62 Enhanced Features ............................ 62 Commands ......................................... 63 Wizards............................................... 63 Function Outline of Add-Ins ....................... 64 System Menu...................................... 64 <Setting System Accommodation Data> ............... 64 <Set Clock> .................................. 66 <Numbering Plan> ........................ 67

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<Service Restriction>.................... 68 <Speed Calling-System> .............. 69 <Speed Calling-Station> ............... 70 <Day/Night Mode Change Schedule>................................... 71 <LAN Interface>............................ 72 <IP-PAD>...................................... 74 <Wireless> .................................... 75 <Wireless LAN> ............................ 76 Maintenance Menu ............................. 77 <Graphical Configuration Report> ....................................... 77 <System Reset> ........................... 79 <Save/Load/Verify> ...................... 80 <Fault Display> ............................. 81 <Fault Storage> ............................ 82 <Traffic Measurement>................. 83 <LEN Listup> ................................ 84 Station Menu ...................................... 86 <Station Assignment>................... 86 <IPLC>.......................................... 88 <Copy/Move/Swap Station> ......... 89
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<Dterm Key Copy>......................... 91 <Dterm Soft Key Assignment> ....... 93 <Call Pickup Group>..................... 94 <UCD> .......................................... 96 <Station Hunting Group> .............. 98 <Download of PS Operation Data> ....................... 100 Trunk Menu ...................................... 101 <Trunk Assignment>................... 101 <IP Trunk Assignment> .............. 102 <Trunk Data> .............................. 103 <Trunk Route> ............................ 104 <Copy Trunk Data>..................... 105 <LCR>......................................... 106 <Digit Conversion> ..................... 108 Upgrade Menu .................................. 109 <MP Program Download (FTP)> ...................................... 109 <MP Program Download>........... 110 <AP Program Download> ........... 111 <CS Program Download> ........... 112 <Set KeyFD> .............................. 113
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<ZT Program Download>............ 115 Tool Menu......................................... 116 <MOC> ....................................... 116 <Office Data Listup> ................... 117 Installing an Add-In .................................. 118 Starting an Add-In .................................... 119 Removing an Add-In ................................ 120 Add-In Online Help .................................. 122

Chapter 6

MACH Script Editor............................ 123


Whats the MACH Script Editor?.............. 123 Starting the MACH Script Editor............... 124 MACH Script Editor Online Help .............. 124

Chapter 7

Scheduler............................................ 125
Whats the Scheduler?............................. 125 Starting the Scheduler ............................. 127 Scheduler Online Help ............................. 127

Chapter 8

MATWorX Online Help ....................... 129


Online Help Features ............................... 129 Accessing the Online Help System.......... 129 Main Help Contents .......................... 130

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Dialog-level Help .............................. 130 Whats This? Help ............................ 130 Tool Tips ........................................... 130 Printing Help Topics ................................. 131

Chapter 9

Office Data Programming Tool ......... 133


Whats Office Data Programming Tool? ... 133 Starting Office Data Programming Tool.... 138 Office Data Programming Tool Online Help .............................................. 139 Editing an Excel file by using Office Data Programming Tool.................................... 140 Case 1: Reflecting the result in the stored Excel file after adding/changing the office data of PBX ......................... 140 Case 2: Registering only the adding/changing office data to PBX ................................. 141

Appendix A Extended Command Set.................... 147 Appendix B Directory and File Structure.............. 149

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Chapter 1 About This Guide

Chapter 1

About This Guide

Purpose of This Guide


This user guide contains useful information that will help you successfully use the MATWorX/Office Data Programming Tool program. Included are highlights about many key features of the program including the MATWorX Taskbar, PBX Access Module (PAM), Add-Ins, PBX Configuration Wizard, MACH Script Editor, and Online Help System. This guide is designed to be a supplement to the MATWorX online Help system. The Help system provides context-sensitive information and procedures that will help you perform tasks using MATWorX. Refer to Chapter 8 MATWorX Online Help for how to access the online Help. Page 129

How This Guide is Organized


The MATWorX User Guide is divided into the following chapters: MATWorX Overview describes the MATWorX program, its features, buttons, Taskbar selection, Add-Ins, and application tools. How to Configure Communication Link describes how to configure a PBX using the Wizard feature or the PBX Setup dialog. PBX Access Module (PAM) describes the process of how MATWorX applications communicate with the PBX via the PAM. The PAM is a gateway for 32 bit Microsoft Windows applications to connect to the PBX. Add-Ins describes the concept of Add-Ins, including what they are and how they work, as well as how to add and remove them. Add-Ins are the basic tools of MATWorX.

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Chapter 1 About This Guide

MACH Script Editor describes the concept and operation of the MOC Accelerated Command Heap (MACH) window. This window is a separate and powerful tool that is integrated into the MATWorX software. It is similar to working with the Maintenance Operation Console (MOC), but provides much more functionality by enabling you to create a list of PBX commands (a script) which you can save and run at any time. Scheduler describes the concept and operation of Scheduler window. The Scheduler is an application to start a specific Add-In of MATWorX at specified time, date or day of the week automatically. This can be used for trouble analysis and maintenance operation of PBX. MATWorX Online Help describes the online Help system in detail as well as how to access it and print Help topics. Office Data Programming Tool describes the concept and operation of Office Data Programming Tool. The Office Data Programming Tool is a tool to be able to make, change and register office data when PBX is initially installed or office data is edited. Appendix A lists the Extended Command Set that you can use in conjunction with the MACH Script Editor window. The Extended Command Set characters are modifiers you type in front of a PBX command on the MACH Script Editor window. Using Extended Commands you can greatly reduce the number of commands needed to perform certain tasks. Appendix B describes the directory structure, files, and file locations of the MATWorX suite of applications installed on your computer.

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Reference Manual
For how to install/start/exit MATWorX, refer to MATWorX Installation Guide. For PBX hardware, refer to NEAX 2000 IPS System Manual. For Operation of Key FD, refer to Key FD Operation Guide.

Terms In This Manual


In this manual, the following PBX system is designated as PBX usually. NEAX 2000 IPS INTERNET PROTOCOL SERVER NEAX IPS INTERNET PROTOCOL SERVERDMR NEAX IPS INTERNET PROTOCOL SERVERDM

In this manual, the following IP terminals are designated DtermIP usually, unless we need to mention the as type of them in particular. DtermIP (IP Adapter Type) [For North America Only] DtermIP (IP Bundled Type) DtermIP INASET Dterm SP20 Dterm SP30

NOTE: In regard to China market, we have not released NEAX 2000 IPS INTERNET PROTOCOL SERVER but NEAX2000 is released.

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Chapter 2 MATWorX Overview

Chapter 2

MATWorX Overview

In this chapter you learn about the following: Whats MATWorX? MATWorX Tools Introduction to Working in Windows Operating System Navigating through MATWorX Taskbar Working with MATWorX Dialogs and Buttons Printing a Report Cooperation with Centralized MAT

Whats MATWorX?
MATWorX is a 32 bit Windows (English version)based software application that enables you to program and maintain an unlimited number of PBXs via your computer. MATWorX utilizes a client/server architecture that allows multiple dialogs (Add-Ins) to communicate with a PBX. You can connect to and program up to four PBXs at the same time. MATWorX provides a graphical user interface (GUI) to a PBX. This design lets you navigate quickly and intuitively throughout the program, thus saving you valuable time with your PBX maintenance tasks. MATWorX communicates with a PBX via the PBX Access Module (PAM). The PAM is an application of MATWorX which acts as a gateway for connection and communication between the MATWorX tools and a specific PBX. This chain of communication is necessary for the successful operation of all the MATWorX tools and related PBX applications. Refer to Chapter 4 PBX Access Module (PAM). Page 55

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MATWorX Tools
There are three kinds of tools included in the MATWorX program: Add-Ins, MACH Script Editor, and PBX Configuration Wizard. These tools are accessible from the Taskbar. Add-Ins Add-Ins are the basic tools of MATWorX. Each one provides you with specialized capabilities to program PBX features and functions. MATWorX comes with more than a dozen Add-Ins that can be accessed from the Taskbar. Refer to Chapter 5 Add-Ins. Page 61 MACH Script Editor The MACH Script Editor is a powerful time-saving tool that enables you to create a list of PBX commands that perform tasks in the PBX. This list is referred to as a script, which can be saved and run at any time. You can also use the MACH Script Editor to perform many other operations. Refer to Chapter 6 MACH Script Editor. Page 123 PBX Configuration Wizard The PBX Configuration Wizard is a custom tool in MATWorX that enables you to establish the proper communication settings between your computer and the PBX. The Wizard asks you simple questions and then uses the information to automatically configure the connection for the PC and the PBX. Refer to Chapter 3 Using PBX Configuration Wizard on accessing and using the PBX Configuration Wizard. Page 33

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Introduction to Working in Windows Operating System


If you are new to working in Windows or would like a refresher on Windows terminology, functions, and navigational procedures, take a minute to access the Microsoft Windows Tutorial Tour by following the steps below. 1. 2. 3. 4. Launch Microsoft Windows on your computer. Select Help from the Start menu. Select Tour: Ten Minutes to Using Windows under the Contents tab. Follow the instructions on your screen.

Navigating through MATWorX Taskbar


The MATWorX Taskbar ( Page 8) is the main window of the program. It contains buttons and pulldown menus listing selections available in the program. Each button or menu selection provides access to the tools and applications available in the program. To activate a selection, click on it. The Taskbar offers dynamic functionality to the program by allowing you to change it based on the Add-Ins you want to use. For example, by default each Add-In appears as a menu item and a button on the Taskbar. If you remove an Add-In from the Taskbar (via the Add-In Manager), it will no longer display as a menu item or button. If you choose to add it back, it will re-appear on the Taskbar. The Taskbar enables you to navigate through the program and perform various functions. It is also the launching point for MATWorX tools and applications. The default Taskbar items and corresponding buttons, where applicable, are described on the following pages.

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NOTE: The following menu items do not have a corresponding button. These items are accessible only from the pull-down menus. Password PBX Setup Scheduler User Preference Add-In Manager Help Contents Welcome to MATWorX Tips About MATWorX32
MATWorX Taskbar

While MATWorX is connecting to PBX, activation status (A or N) of software key code is displayed as PBX software information in addition to its software version. For Remote PIM over IP system, Main site, Remote site (normal mode), Remote site (survival mode) are displayed as site information.
[MATWorX Ver.7 or later required]

Display of activation status of software key code

Activation Status A: All software key codes in the PBX are activated. N: Some software key codes in the PBX are not activated.

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NOTE 1: For Remote PIM over IP system, you can check the activation status at main site, but you can not check the activation status when connecting the MATWorX to remote site. NOTE 2: When confirming the meaning of A or N, display Help by clicking A or N with right mouse button, then click Help with left mouse button. Display of site information of Remote PIM over IP system

Site Information Main site Remote site (normal mode) Remote site (survival mode)

Display of Site Information M-SITE R-SITE: xx (xx is Remote site number) R-SURVIVAL: xx (xx is Remote site number)

PBX Menu Connect - Select this menu item to access the Connection to PBX dialog where you can select a PBX from a list of available PBXs and connect to it. You can also click the Connect to PBX button to select a PBX from a list of available PBXs and connect to it. Disconnect - Select this menu item to access the Disconnect from PBX dialog where you can disconnect from the current PBX.

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You can also click the Disconnect from PBX button to disconnect from the current PBX. Password - Select this menu item to access the PBX Password dialog where you can enter the password when the password service is set to the PBX. Refer to Chapter 3 Using PBX Password Dialog for further information. Page 44 PBX Setup - Select this menu item to access the PBX Setup dialog where you can edit the communication settings that have been set for a PBX or make the new communication settings without running the Configuration Wizard. You can connect your PC to the PBX on this dialog using the communication settings. Refer to Chapter 3 Using PBX Setup Dialog for further information. Page 38 System Menu The System Menu is a dynamic menu that contains system-related Add-Ins. For information about a particular System Add-In, access the online Help or Chapter 5 System Menu for that Add-In. Page 64 You can also click the Palette for System button to display a floating palette of buttons that can launch system-related Add-Ins. Maintenance Menu The Maintenance Menu is a dynamic menu that contains maintenance-related Add-Ins. For information about a particular Maintenance Add-In, access the online Help or Chapter 5 Maintenance Menu for that Add-In. Page 77 You can also click the Palette for Maintenance button to display a floating palette of buttons that can launch maintenance-related Add-Ins.

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Station Menu The Station Menu is a dynamic menu that contains station-related Add-Ins. For information about a particular Station Add-In, access the online Help or Chapter 5 Station Menu for that Add-In. Page 86 You can also click the Palette for Station button to display a floating palette of buttons that can launch station-related Add-Ins. Trunk Menu The Trunk Menu is a dynamic menu that contains trunk-related Add-Ins. For information about a particular Trunk Add-In, access the online Help or Chapter 5 Trunk Menu for that Add-In. Page 101 You can also click the Palette for Trunk button to display a floating palette of buttons that can launch trunk-related Add-Ins. Upgrade Menu The Upgrade Menu is a dynamic menu that contains system upgrade-related Add-Ins. For information about a particular Upgrade Add-Ins, access the online Help or Chapter 5 Upgrade Menu for that Add-In. Page 109 You can also click the Palette for Upgrade button to display a floating palette of buttons that can launch Upgrade Add-Ins.

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Tool Menu The Tool Menu is a dynamic menu that contains function-related Add-Ins. For information about a particular Function Add-In, access the online Help or Chapter 5 Tool Menu for that Add-In. Page 116 You can also click the Palette for Tool button to display a floating palette of buttons that can launch feature-related Add-Ins. MOC - Select this menu item to access the MOC window where you can enter the MOC Commands. MACH Script Editor - Select this menu item to access the MACH Script Editor dialog where you can create and save a list (script) of PBX commands to perform tasks in the PBX. You can also use the MACH Script Editor to perform many other operations. Refer to Chapter 6 MACH Script Editor. Page 123 You can also click the Mach Script Editor button to access the MACH Script Editor dialog. Scheduler - Select this menu item to display Scheduler dialog where you can set the schedule in which you execute a specific Add-In of MATWorX or an application. Refer to Chapter 7 Scheduler. Page 125 Configuration Wizard - Select this menu item to access the Configuration Wizard dialog where you can establish the proper communication settings between your PC and the PBX. The Wizard asks you simple questions and then uses the information to automatically configure the connection for the PC and the PBX. Refer to Chapter 3 Using PBX Configuration Wizard on accessing and using the PBX Configuration Wizard. Page 33

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You can also click the Configuration Wizard button to access the Configuration Wizard dialog. PBX Access Module - Select this menu item to display PBX Access Module dialog where you can save a transaction log that contains information between the PAM and the PBX. You can also click the Start up PAM button to access the PBX Access Module dialog. Refer to Chapter 4 PBX Access Module (PAM). Page 55 You can click the Office Data Backup button to backup the office data to Flash-ROM on the MP card. Refer to Chapter 3 Office Data Backup into Flash-ROM. Page 52 Option Menu The Option Menu is a dynamic menu that contains MATWorX-related settings. User Preference - Select this menu item to display User Preference dialog where you can set the following. General: This setting is whether a folder name is specified or not, when manual is referred to. Communications: LAN Connection setting is whether the connection status of LAN is supervised or not. And Timeout setting is time-out timer of PBX data reception. Display: Message setting is whether a message is displayed after connection with PBX or not. And Start Position setting is whether the starting position of the Add-In/ application is memorized.

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Background: This setting chooses the background of MATWorX from 5 patterns. Menu: This setting is whether to use the menu lineup before Ver.10.

Add-in Manager - Select this menu item to access the Add-Ins Manager dialog where you can add and remove Add-Ins to/from the MATWorX Taskbar. Refer to Chapter 5 Installing an Add-In Page 118 and Removing an Add-In. Page 120 Available Add-ins - Select this menu item to display a sub-menu that lists all currently active Add-Ins. Also, you can choose to Show All or Close All active Add-Ins. Help Menu Help Contents - Select this menu item to access the main contents page of the MATWorX online Help system. The Help system provides you with easy access to information about procedures, tools, AddIns, commands, values, and shortcuts. Welcome to MATWorX - Select this menu item to display Welcome to MATWorX dialog. Click the Next of the work item that you do, and a more detailed menu item is displayed. Then Click the Add-in/ application that you want to use. Tips - Select this menu item to display an information tip about the usage of MATWorX and related tools and applications. Manual - Select this menu item to launch Adobe Acrobat Reader and automatically open User Guide, or Manual Menu. NOTE 1: Manual Menu dose not apply to the MATWorX program for North America and EU. NOTE 2: To open Manual Menu, it is necessary to arrange optional documents.

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About MATWorX - Select this menu item to access the About box to view MATWorX version. Click this Manual Menu button to launch Adobe Acrobat Reader and automatically open Manual Menu. NOTE 1: Manual Menu dose not apply to the MATWorX program for North America and EU. NOTE 2: To open Manual Menu, it is necessary to arrange optional documents. NOTE 3: To open the manual for Help Menu and the document launched by clicking the Manual Menu button, it is necessary to use Adobe Acrobat Reader (Adobe Reader). After installing MATWorX, first select this menu item or click the Manual Menu button, then Adobe Acrobat Reader (Adobe Reader) is automatically installed, so follow the instructions on the screen.

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Working with MATWorX Dialogs and Buttons


The dialogs within MATWorX enable you to perform various functions in order to program a PBX. Many dialogs contain buttons, fields, boxes, and other options that are described within this guide. You are able to move each MATWorX dialog by placing your cursor on the title bar and holding down your left mouse button, dragging the dialog to its new position, and releasing the mouse button. In addition, you are able to resize many of the MATWorX dialogs and Help windows by placing your cursor on the outside border of the dialog, and once you see double arrows, holding down your left mouse button and dragging the border to its new size. Refer to Chapter 2 Introduction to Working in Windows Operating System for further information about basic Windows concepts. Page 7 The following buttons appear on various dialogs within MATWorX. Listed below are the descriptions of typical buttons. Clicking the Exit Dialog button closes the dialog. Clicking the Whats This? button enables you to click on a field or button in a dialog to display Whats This Help for the item. Clicking the OK button saves changes and closes the dialog. On the Disconnect from PBX dialog, clicking this button disconnects MATWorX from the PBX without backup of the office data into the Flash-ROM.

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Clicking the Lookup Data button replaces the listed data with the most current data contained in the PBX. Clicking the Cancel Data button stops the lookup process. Data replaced during the lookup process will remain changed. Clicking the Update Data button saves the changes on the dialog to the PBX. Clicking the Hide Dialog button hides the Add-In dialog from view, but leaves it loaded in your PCs memory, so it can appear quickly if you launch it again. All data are retained until you close the dialog. Clicking the Print Data button launches the Print Preview dialog where you can preview a report before printing. You can then click the Print Data button to print the displayed data to your default printer. Clicking the Export button on the Print Preview dialog enables you to save the displayed report to a file. If your email system supports MAPI, you can email the report directly from MATWorX by selecting MAPI from Destination box of the Export dialog. Clicking the Delete Data button clears the displayed data on the dialog. It does not clear the data from the PBX.

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Clicking the Add button enables you to add an Add-In to the MATWorX Taskbar. Clicking the Remove button enables you to remove an Add-In from the MATWorX Taskbar. Clicking the Clear Grid button completely clears the displayed grid, but does not delete the information from the database. Clicking the Delete Grid button clears the grid and deletes the information from the database.

Clicking the Reset PBX button displays the Reset PBX dialog. A PBX reset is required before an update can take effect. Note that, if you reset the PBX, all existing call connections will end. Also, if you are connected to the PBX through a direct connection, your connection will be lost, but will be automatically reconnected. Clicking the Disconnect after backing up office data button disconnects MATWorX from the PBX after backup of the office data into the Flash-ROM. Clicking the Close button disregards any changes not yet sent to the PBX, and closes the dialog.

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Clicking the PBX Configuration Wizard button launches the wizard.

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Printing a Report
The MACH Script Editor, and several Add-Ins enable you to print reports and listup data by clicking the Print Data button. The Print Preview dialog is automatically displayed so you can preview the report before printing.
Print Preview Dialog

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You can use the Print Preview dialog to: Print the displayed report by clicking the Print Data button. Zoom in and out on the report by changing the Magnification Factor box. Save the displayed report to a file by clicking the Export button. If your email system supports MAPI, you can email the report directly from MATWorX by selecting MAPI from Destination box of the Export dialog.
Export Dialog

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Cooperation with Centralized MAT


MATWorX cooperates with Centralized MAT, can maintain two or more PBX which consisted of a CCIS network or an IP network. For details, refer to Centralized MAT Users Manual. NOTE: In order to cooperate with Centralized MAT, it is necessary to install MATWorX in your PC which has installed Centralized MAT. When using the MATWorX Version 11 or later, Centralized MAT Version 3.0.0 or later ones is required.

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Chapter 3 How to Configure Communication Link

Chapter 3

How to Configure Communication Link

In this chapter you learn about the following: Hardware Connections Using PBX Configuration Wizard Using PBX Setup Dialog Connecting to PBX Using PBX Password Dialog Troubleshooting a Failed Connection Office Data Backup into Flash-ROM

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Hardware Connections
There are three ways in connecting a PC to the PBX. (1) Direct Connection Connect PC serial port to the PBX serial port using a MAT cable. Data throughput can reach 19200 bps. (2) Modem Connection Connect PC modem to the PBX built-in modem via the public network. This connection can be used for remote access. The default setting of data throughput is 9600 bps, however, you can reach 19200 bps by setting of Command 40 Y=08>1:5. (3) LAN Connection Connect your PC to the PBX via the Ethernet LAN.

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Direct Connection You can connect your PC directly to the PBX by connecting a MAT cable to the PBX RS0 connector.
Direct Connection
PBX

RS0 connector of MP card To RS-232C PORT PC MP MAT CA-T (2 m) MAT CA-P (4 m) MAT CA-R (2 m)

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The requirements on this direct connection are shown below.


Requirements on Direct Connection

Name PC*

qt. 1

Remarks Refer to MATWorX Installation Guide in detail MAT cable with 9 pin D-SUB Connector (2 m) MAT cable with 25 pin D-SUB Connector (4 m) MAT cable with 25 pin D-SUB Connector (2 m) Printer which can print a sheet of letter-sized paper on Windows Printer driver software attached to the printer Cable attached to the printer or optional cable

MAT CA-T MAT CA-P MAT CA-R Printer*

Printer Driver* Printer Cable*

1 1

* : Prepared by customers

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Modem Connection If you have a modem installed in your PC, you can dial up the PBX with the modem. This connection is especially used for remote access.
Modem Connection
PBX COT Public Network Modem

PC MP Built-in modem RS-232C Straight Cable

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1. 2. 3. 4.

Connect the modem to your PC. To use a built-in modem, set the SW2-4 of the MP card to ON. Mount the COT card in the system. Set up the MATWorX and establish the communication setting (Modem Connect) between your PC and the PBX using Configuration Wizard. Set the following office data: Command 40 Y=10>1:- (station number) Command 13 Y=07>- (station number): 0

5.

NOTE: When using the built-in modem in the PBX, RS1 port of the MP card cannot be used. The requirements on the PBX side are shown below.
Requirements on PBX Side

Name COT card

qt. 1

Remarks Used for interface between the PBX and public network

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The requirements on your PC side are shown below.


Requirements on PC Side

Name PC* NOTE 1 Printer*

qt. 1

Remarks Refer to MATWorX Installation Guide in detail Printer which can print a sheet of letter-sized paper on Windows Printer driver software attached to the printer Cable attached to the printer or optional cable Modem which supports AT commands 2-wire full duplex 28.8 Kbps or higher modem recommended

Printer Driver* Printer Cable* Modem*

1 1 1

NOTE 2 RS-232C Straight Cable* 1

Used to connect the PC with the modem

* : Prepared by customers NOTE 1: During connection, do not use energysaving features on your PC, such as RESUME, SUSPEND and STANDBY. NOTE 2: Since MATWorX Ver.6 or later, you can use the built-in modem.

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LAN Connection You can connect your PC to the PBX via the Ethernet LAN.
LAN Connection
PBX LAN

HUB/Router

MP

ETHER

LAN Connector LAN Cable (10BASE-T/ 100BASE-TX)

PC

NOTE 1: The MP program downloading is not available on LAN connection. NOTE 2: When the system was initialized by B (All Clear), the following IP address and subnet mask are set as a fixed value. Therefore you can connect your PC to the PBX via the LAN, even if you make your PC Direct Connection (RS-232C connection) and do not set an IP address using office data. IP Address : 192.168.1.36 Subnet Mask : 255.255.255.0
[Series 3300 software (R8 software) or later required]

1.

Mount the ETHER card on the MP card. For details, refer to NEAX 2000 IPS System Manual. Mount the MP card in the MP slot of PIM0. Connect the LAN connector of the ETHER card and the HUB/Router using a LAN cable. Establish the communication setting (LAN

2. 3. 4.

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Connection) between your PC and the PBX using Configuration Wizard.

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The requirements on this LAN connection are shown below.


Requirements on PBX Side

Name ETHER card LAN Cable*

qt. 1 1

Remarks Used for LAN interface 10BASE-T/100BASE-TX

* : Prepared by customers
Requirements on PC Side

Name PC*

qt. 1

Remarks Refer to MATWorX Installation Guide in detail Printer which can print a sheet of letter-sized paper on Windows Printer driver software attached to the printer Cable attached to the printer or optional cable Used for LAN interface 10BASE-T/100BASE-TX

Printer*

Printer Driver* Printer Cable* NIC* LAN Cable*

1 1 1 1

* : Prepared by customers NOTE: During connection, do not use energy saving features on your PC, such as RESUME, SUSPEND and STANBY.

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Using PBX Configuration Wizard


The PBX Configuration Wizard enables you to establish the proper communication settings between your computer and the PBX. The Wizard asks you simple questions and then uses the information to automatically configure the connection for the PC and PBX. If you have already established a connection between your computer and a PBX, you can still run the Wizard if you want to establish a connection to a different PBX. The following procedure explains how to launch the PBX Configuration Wizard. NOTE: The PBX Configuration Wizard automatically starts when you click Connect button if there are no configurations established for a PBX. 1. 2. Launch Microsoft Windows on your PC. Click the MATWorX shortcut icon on the desktop. Or select Programs/MATWorX Ver.x/ MATWorX from the Start menu. The MATWorX Taskbar is displayed.
MATWorX Taskbar

3.

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4.

The Welcome to MATWorX dialog is displayed. Click Next in Connecting to a PBX.


Welcome to MATWorX dialog

5.

Click Configuration Wizard in Making a connection to a PBX anew (creating a new connection). When the Welcome to MATWorX dialog is not displayed, select Configuration Wizard from the Applications menu, or click the Configuration Wizard button. The Configuration Wizard dialog is displayed. Click Next button.
Configuration Wizard dialog

6.

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7.

Choose the connection configuration between your PC and the PBX, then click Next button. Choose Establish a connection with the PBX directly usually.

8.

Select the type of connection between your PC and the PBX, then click Next button.

- When you select the LAN Connection, go to 8-10. - When you select the Direct Connect/Modem Connect, go to 11-12.

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9.

Type the IP address and the port number of the PBX that is connected to your PC, then click Next button.

NOTE: Set the port number of the PBX to 60000. 10. Click Test Connection button.

11. Follow the instructions on the screen. Help is available for each dialog in the Wizard by clicking Help button.

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12. Click Locate button.

13. Follow the instructions on the screen. Help is available for each dialog in the Wizard by clicking Help button.

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Using PBX Setup Dialog


The PBX Setup dialog enables you to operate the following. Editing the communication settings that has been set for a PBX (includes the communication settings set by the Configuration Wizard) Making the new communication settings without running the Configuration Wizard Connecting between your PC and the PBX by the new communication settings Default_LAN Connection type: LAN, IP Address: 192.168.1.36, Port Number: 60000 Default_Direct_9600 Connection type: Direct, COM Port: COM1, Baud: 9600

The following communication setting is initialized:

NOTE: Once you have established the communication settings between your PC and the PBX, you cannot connect to the PBX from this dialog. 1. Select PBX/PBX Setup from MATWorX Taskbar, then the PBX Setup dialog appears.

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2.

Select the PBX alias from PBX Alias Name box. When you want to make a new communication setting, click New icon on the left frame and enter the PBX alias name into the PBX Alias Name box. Edit various communication settings according to the connection type. The setting items differ from the connection types as shown below. Setting items COM Port Baud COM Port Tone/Pulse Phone Number Modem Setting -Dis-connection String -Modify Initialization String -External modem requires Password Entry -Operator Assisted Call COM Port Phone Number TA Setting -Dis-connection String -Modify Initialization String -External modem requires Password Entry -Operator Assisted Call IP Address Port Number

3.

Connection type Direct Connection: Modem Connection:

Terminal Adapter Connection:

LAN Connection:

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4.

After editing the settings, click Save icon on the left frame. The settings will be overwritten, or new PBX alias will be added to the PBX Alias Name pull-down menu with the new settings. To connect the MATWorX to the PBX with the settings you edited/made, click Connect icon on the left frame.

5.

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Connecting to PBX
Establishing Connection Once you have established communication settings between your PC and a PBX, you can connect to a PBX using MATWorX. 1. 2. 3. Launch MATWorX. Click the Connect button on the MATWorX Taskbar. The Connect to PBX dialog is displayed.
Connect to PBX dialog

4.

Click the down arrow to view all available PBXs, select one which you want to connect to.

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5.

Click the OK button [ ]. PBX Alias Name and Information on MP Software Version are displayed on MATWorX Taskbar. The Backup office data into the FlashROM button [ ] is displayed when the connection has been established.

6.

NOTE: While MATWorX is connecting to PBX, activation status (A or N) of software key code is displayed as PBX software information in addition to its software version. For Remote PIM over IP system, Main site, Remote site (normal mode), Remote site (survival mode) are displayed as site information. For details, refer to MATWorX Overview ( Page 5).
[MATWorX Ver.7 or later required]

You have successfully connected MATWorX to the PBX. If you have any trouble on establishing the connection, refer to Chapter 3 Troubleshooting a Failed Connection. Page 45

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Disconnecting from PBX This procedure explains how to disconnect MATWorX from a PBX when you finish working with the PBX. 1. 2. Click the Disconnect button on the MATWorX Taskbar. The Disconnect from PBX dialog is displayed.
Disconnect from PBX dialog

3.

Click the Yes button [ ] to disconnect MATWorX from the PBX after backup of the office data into the Flash-ROM. Click the No button [ ] to disconnect MATWorX from the PBX without backup of the office data. Click the Cancel button [ ] to cancel disconnecting MATWorX from the PBX.

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Using PBX Password Dialog


The PBX Password dialog enables you to enter the password for accessing a PBX when the password service is provided to the PBX. When you connect the MATWorX to the PBX without entering the password, from the PBX/Connect menu or Connect button, you cannot assign, change and delete the PBX data. You can read only them. In that case, you can enter the password by the following procedure. 1. Select the PBX/Password menu on the MATWorX Taskbar.
PBX Password dialog

2. 3. 4.

Enter the password for the PBX. Click the OK button [ ].

If the password is accessible one, OK appears. (If not, NG appears.)

NOTE: As you want to display the PBX Password Dialog, a message You need not enter the password is displayed, when the password service is not applied to your MATWorX. Now you are allowed to assign, change and delete the PBX data.

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Troubleshooting a Failed Connection


The following lists provide possible reasons for a failed connection between your PC and a PBX, as well as actions required to correct the problem. Have you created a hardware communications link between your PC and the PBX? Yes - Go to the next bullet item. No - MATWorX will not operate properly until the hardware link is made. Linking your PC to the PBX is an important part of the PBX installation. Refer to Chapter 3 Hardware Connections. Page 24 Im not sure what the question means Your PC and the PBX need to be linked by communications hardware. When the PC is located next to the PBX, it is best to link them directly using a MAT cable. When the PC is located away from the PBX, they must be linked over a telephone line, using modems in the PC and PBX. Refer to Chapter 3 Hardware Connections. Page 24 Have you entered configuration information for your PBX? Yes - Go to the next bullet item. No - Running the PBX Setup Wizard. Connection to the PBX can be performed easily by using the Configuration Wizard. Correct information is needed for the connection. Answer the questions given by the Configuration Wizard.

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Have you run the PBX Setup Wizard again, since the connection failed? Yes - Go to the next bullet item. No - Running the PBX Setup Wizard. Connection to the PBX can be performed easily by using the Configuration Wizard. Correct information is needed for the connection. Answer the questions given by the Configuration Wizard. Im not sure what the question means Running the PBX Setup Wizard again. Many failed connections that were originally setup using the PBX Setup Wizard can be repaired by running the Wizard again. (The Wizard detects changes that have occurred since the good connection was made.) What is unsuccessful connection type? Direct Cable Link Direct Connect Failure Reasons: COM port of the PC is currently being used by a different application. Defect in the cable. Cable connection is loose. Wrong cable type being used. The PBX is not activated.

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Modem/TA Connection No Dial Tone Heard Reasons: Listen to the sound of the MODEM/TA while dialing and check that no dial tone is heard. - The power of the PC MODEM/TA is off. (External MODEM/TA) - The telephone line of the PC MODEM/ TA is not active or is not connected correctly. - The COM port in the PBX connection setting is wrong. - The PBX connection is set to direct connection. It should be set to MODEM/ TA connection. - The cable of the external MODEM/TA is not connected to the PC correctly. - There is a defect in the cable of the external MODEM/TA. - There is a defect in the telephone line. No Ringing Tone Heard Reason: Listen to the sound of the MODEM/TA after dialing and check that no ringing tone is heard. - The telephone number is wrong (or too short). There Is an Announcement or Recorded Message After the Ringing Tone Reasons: Listen to the sound of the MODEM/TA when dialing and check that the ringing tone is answerd. - Too many digits are entered as the telephone number. - The number of digits is wrong. - The access code is wrong. - The toll number is wrong.
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Ringing Tone is Heard, but not Answered Reasons: Listen to the sound of the MODEM/TA while dialing and check that the ringing tone is continuously heard. - The telephone number is wrong. - PBX port? Is not set for the PBX built-in MODEM. - The power of the PBX is off. - A valid station number is not assigned to the built-in MODEM. Busy Tone Heard Reasons: Listen to the sound of the MODEM/TA while dialing and check that the busy tone is heard. - The telephone number is wrong. - A different user is accessing to the PBX MODEM/TA. After Ringing, the Call is Answered, But No Connection Message Heard. Reasons: Listen to the sound of the MODEM/TA while dialing and check that the PBX answers. Then wait for the connection message. - The maximum speed rate of the PC MODEM/TA is lower than that of the PBX MODEM/TA. - The initial character string is inappropriate. Connection Message Heard, But No Carrier Detection Message Reason: Listen to the sound of the MODEM/TA while dialing and check that an answer is received. Then wait for the connection heard before the carrier detection message.

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Built-in modem communication error Reason: The communication error occurs when using the built-in modem of the MP card/board. Correction: Set the error correction procedure of the modem of your PC side to LAPM and the data compression to No by AT command. The MP built-in modem operation setting is as follows: Error correction procedure: Automatic selection 1st : LAPM 2nd : MNP4 3rd : Normal Data compression: No LAPM : Link Access Procedure for Modem MNP : Microcom Networking Procedure NOTE 1: When you set the error correction procedure and the data compression of the modem using AT command, refer to the manual attached to the modem because AT commands differ from the modems. NOTE 2: When you use the modem without the data compression function, the data compression setting is not required. And when you use the modem which has only the automatic selection in the error correction procedure, set the automatic selection.

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LAN Connection Reasons: Test that you can recognize IP Address by using the PING command. PING (Ping.exe) is the external command of Windows. - IP Address or Port Number of TCP/IP protocol is currently being used by a different application. - Confirm that you can use the IP Address and Port Number for the connection. - IP Address or Port Number is wrong. Input proper IP Address and Port Number. - Can't access the LAN card (NIC). Connect LAN card (NIC) properly. - The LAN cable is not connected. Connect LAN cable properly. - IP Address or Port Number can't access by network security. Consult network administrator. - Network connection is loose. Consult network administrator.

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When Connection is Interrupted When connection is interrupted between MATWorX and the PBX, the Connection interrupted. dialog warns you to execute the office data backup. You must execute the backup of the updated office data into the Flash-ROM when connection is reestablished.
Connection interrupted. dialog

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Office Data Backup into Flash-ROM


[MATWorX Ver.4.5 or later required]

When you set or update the office data of the PBX, you must execute the office data backup into the FlashROM on the MP card. Do not turn off or reset the system before backup of the office data into the Flash-ROM. The following procedure explains how to execute the office data backup into the Flash-ROM. 1. Click the Backup office data into the FlashROM button [ ] on the MATWorX Taskbar. The Backup dialog is displayed.
Backup dialog

2.

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3.

Click the Yes button to start backup of the office data.

4.

The following dialog is displayed. Now you have successfully completed the office data backup into the Flash-ROM.

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Chapter 4 PBX Access Module (PAM)

Chapter 4

PBX Access Module (PAM)

In this chapter you learn about the following: Whats the PAM? PAM Communication Overview PAM Online Help

Whats the PAM?


The PAM shown below is an application that acts as a gateway between MATWorX tools and a PBX. It provides connection and communication links for programming the PBX. When you start MATWorX, the PAM automatically starts. Then, when MATWorX tools need access to the PBX, they send data to the PBX and receive data from the PBX via the PAM. On the PAM dialog, real time log that contains information between the PAM and the PBX is displayed.
PBX Access Module dialog

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PAM Communication Overview


The PAM provides an Application Programming Interface (API) that: Provides high-level Object Linking and Embedding (OLE) commands that can be used by Windows-based applications, such as MATWorX tools, to retrieve and program PBX data. Ensures all OLE client applications yield enough time to complete command transactions with the PBX.

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The following figure represents the communication flow among MATWorX tools, the PAM, and the PBX.
PAM Communication Flow
MATWorX Tools

PAM

PBX

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PAM Online Help


The PAM application contains its own contextsensitive online Help system. This guide provides a simple overview to the features and capabilities of the PAM. For more detailed information, including procedures and detailed descriptions, access the PAM online Help system. Accessing PAM Online Help There are several ways to access and use the PAM online Help system. To access the main Help contents, click the PAM button [ ] on the tool bar of the MATWorX Taskbar to display the PBX Access Module dialog, then select Help from PAM of the list bar located on the left side. Another way to access the main Help contents is to press F1 when displaying the PBX Access Module dialog.

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Extended Command Online Help This Help is referred to detailed explanation of Extended Command which the PAM provides. An Extended Command is classified according to the feature in the command numerical order of the office data. A condition of the agreement of the input/output information of the Extended Command and the office data command to use and so on are described. As for the way of using an Extended Command, refer to Appendix A Extended Command Set. Page 147
[MATWorX Ver.5 or later required]

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Chapter 5

Add-Ins

In this chapter you learn about the following: Whats an Add-In? Four categories of Add-Ins Function Outline of Add-Ins Installing an Add-In Starting an Add-In? Removing an Add-In Add-In Online Help

Whats an Add-In?
Add-Ins are the basic tools of MATWorX. Each one acts like a separate application by providing you with specialized capabilities to program PBX features and functions. Using Add-Ins, you can program a PBX with information like station and trunk assignments, numbering plan data, and caller ID to name a few. MATWorX comes with several Add-Ins that can be accessed from the Taskbar. You can run multiple AddIns at the same time. Add-Ins can be added (installed) and removed from the MATWorX Taskbar. When an Add-In is removed, it is not deleted from the program, rather it is only removed from the Taskbar. It can be easily added back with just a few clicks of the mouse. This way you can customize the Taskbar with only the Add-Ins that you use on a regular basis.

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Four Categories of Add-Ins


Features Feature Add-Ins shown below simplify PBX return values by translating them from an encrypted code into a meaningful message. System Reset and Fault Storage are two examples of this type of Add-In.
Feature Add-Ins

Enhanced Features Enhanced Feature Add-Ins shown below use one or more related commands to setup a specific task or feature within the PBX. For example, the Station Assignment Add-In uses multiple commands such as command 10, 12, 13, 14, 73, 74, 77, 90, 93, 94, etc. to setup this enhanced feature in the PBX.
Enhanced Feature Add-Ins

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Commands Command Add-Ins shown below enable you to setup data within the PBX for one particular command. For example, Trunk Data and Trunk Route Data AddIns represent commands 30 and 35, respectively.
Command Add-Ins

Wizards Wizard Add-Ins shown below provide a simple way to perform difficult tasks by walking you through a series of questions in an automated process. The answers are then used by the program to perform the task. For example, the PBX Configuration Wizard automatically configures the communication connection between the PC and the PBX.
Wizard Add-Ins

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Function Outline of Add-Ins


System Menu <Setting System Accommodation Data>
[MATWorX Ver.6.3 or later required]

Commands to be used: many commands

This is a function to create related office data such as a system configuration (site and PIM, etc.), a station number, a trunk number, a device number and so on for PIM of PBX and a card required for the service you want to implement in accommodating PIM of PBX and a card in the system. You can save in CSV format and output the created data. Choose any one in the following data to set System Accommodation Data: NEAX 2000 IVS2 NEAX 2000 IPS (Series 3200 R6.1 or earlier) NEAX IPSDM NEAX 2000 IPS (Series 3200 R6.2 or later) To newly create data during the initial installation of PBX

There are three methods to create office data:

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To edit data additionally after reading the office data registered in the connected PBX To read an office data file saved in CSV format and edit it additionally

Also, you can save office data either by saving only the additionally edited data or by saving the whole office data. NOTE 1: Choose the NEAX 2000 IPS (Series 3200 R6.2 or later), when you use a NEAX 2000 IPS (Series 3200 R6.2 or later) or a NEAX IPSDM for Remote PIM over IP System. NOTE 2: You cannot change the office data created for the system configuration of NEAX 2000 IPS (Series 3200 R6.2 or later) into the office data format of other system configurations. In this case, you create the new office data.

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<Set Clock> Commands to be used: Command 02

This is a function to set the system clock data on the PBX. Using this Add-In, it is possible to adjust date and time on the PBX to ones on the PC.

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<Numbering Plan> Commands to be used: Command 20, 29

This is a function to assign a numbering plan of each tenant group and add/delete the access code of a service feature to one. Using this Add-In, it is possible to view access code data on the same numbering plan using 2 kinds of view; Tree View and List View. To add or delete an access code, use the screen of Tree View (List View is used only to view access code data).

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<Service Restriction> Commands to be used: Command 15

This is a function to assign a Service Restriction Class for each service feature. It is possible to list all the Service Restriction Classes assigned in the PBX.

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<Speed Calling-System> Commands to be used: Command 08, 71, 72, 74

This is a function to allocate 300/4000-memory slot for Speed Calling-System. It is also possible to allocate or delete memory parcels for 300-memory slot and list 300/4000-memory slot for Speed Calling-System. You can print out the following information. Memory slot number Access Code Calling Partys number Station Name Character

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<Speed Calling-Station>
[MATWorX Ver.10 or later required]

Commands to be used: Command 08, 10/14, 73, 74, 94

This is a function to assign, the memory area for Speed Calling-Station and OneTouch Button at a time to a station number assigned in the PBX. And it is possible to assign the Calling Partys Number etc. to the Speed Calling-Station. You can assign the allocation of the memory area and the set up information of the Speed Calling-Station by created CSV file.

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<Day/Night Mode Change Schedule>


[MATWorX Ver.4 or later required]

Commands to be used: Command 4A

This is a function to assign a Day/Night Mode Change Schedule using system clock. It is possible to assign a Day/Night Mode Change Schedule for each tenant according to a date/a day of the week/the time.

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<LAN Interface>
[MATWorX Ver.4.5 or later required] [Series 3000 software (R4.2 software) or later required]

Commands to be used: Command 0B

This is a function to read/update/clear the office data for the LAN interface of the system. The following office data setting is available. LAN Data of System VLAN Data TCP/UDP Port number

You can set up site information and the LAN interface group other than LAN data by the List Bar.

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When using Remote PIM over IP, the following office data setting is available.
[MATWorX Ver.7 or later required]

System Tab

: LAN Data, VLAN Data and SNMP Data on the main site

Remote Site Tab : LAN Data, VLAN Data, SNMP Data and Data for survival mode on the remote site

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<IP-PAD>
[MATWorX Ver.8.0 or later Required]

Commands to be used: Command 05, 06, 0A, 12, 30, 35, 42, 67, 8A, A7, A8

This is a function to set IP-PAD data to be used to send/receive voice in remote PIM over IP system. It also provides a function to adjust the call quality. It is possible to read from PBX/write set data/clear (initialize) the following office data: Office data related to IP-PAD containing Office data for every LAN interface number Office data that set telephone call quality between IP-related devices including IP-PAD

Also, it is possible to display the read/set data in a report format and print it.

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<Wireless>
[MATWorX Ver.10 or later required]

Commands to be used: Command AE, E5

This is a function to assign SYS-ID or LVP (Location Verification Process) to the PBX and execute authorization of Wireless system, and to control the number of operating ZTs in authorized Wireless system. SYS-ID has to be obtained from NEC Network Center Control the number of operating ZTs in authorized Wireless system. NOTE: This Add-in applies to the MATWorX program for North America/Latin America.

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<Wireless LAN>
[MATWorX Ver.11 or later required]

Commands to be used: Command 05, 14, 1C, 1D, 5A, AD, A7, BC

This is a function to set SIP servers for WLAN (Wireless LAN) and assign WLAN terminals. The data about SIP servers for WLAN is read, and the data can be displayed and be set. In addition, the following data of WLAN terminals is read, and you can display and set: Accommodated location information (LEN) WLAN station number Virtual station number Domain number Change notice result

NOTE: Accommodated location information, WLAN station number, and Virtual station number also use PS station. When setting these data as WLAN terminals, it is necessary to check the corresponding column for WLAN.

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Moreover, you can display the Virtual Station dialog because you should previously assign a virtual station before the registration of WLAN terminals (click the Virtual Station button on terminal window). Maintenance Menu <Graphical Configuration Report> Commands to be used: many commands

Using this Add-In, the system information can be obtained easily. The following information is displayed in general and in detail: System Info - mounting status of PIMs, using port number, revision of MP card etc. PIM Info - mounting status, number, kind of card in the specified PIM. Card Info - kind of card, LEN number, station number, trunk number etc.

The system information is stored in the database provided for each PBX, so you can check the information later, without connecting to the PBX.
[MATWorX Ver.4 or later required]

The system information and PIM information of Virtual PIM, Remote PIM, and Virtual IPT can be displayed.
[MATWorX Ver.5 or later required]

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For Remote PIM over IP system, the mounting state of PIM and Cards on the main site and the remote site can be displayed.
[MATWorX Ver.7 or later required]

You can print out the system information and the PIM information. You can print out the circuit card information.
[MATWorX Ver.4 or later required]

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<System Reset> Commands to be used: Command E0 Y=2, Y=5

This is a function to reset the system or the AP card. This function is used when it is necessary to reset the system, such as mounting an additional circuit card. It is also used to reset the AP card, such as mounting an AP card for the first time.
[MATWorX Ver.5 or later required]

NOTE:

Do not use this function while connecting the PC with the PBX using modem, otherwise the connection is cut off.

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<Save/Load/Verify> Commands to be used: None

This Add-In has the following 4 functions: SAVE LOAD : Saves the office data in the PBX to an FD or HDD. : Loads the saved office data from an FD or HDD to the PBX. The loaded office data is saved into the Flash-ROM on the MP card automatically.
[MATWorX Ver.4.5 or later required]

VERIFY

: Verifies whether the saved office data in an FD or HDD and data in the PBX are the same or not.

CONVERT : Convert the office data registered in Series 3200 software (R6.2/R7 software) or earlier into the form of Series 3300 software (R9 software) or later.
[MATWorX Ver.7 or later required]

VERIFY checks only whether there is any difference between the saved office data and data in the PBX. The differences are not extracted.

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<Fault Display> Commands to be used: Command EA Y=0

This is a function to indicate the stored fault information from the PBX. Using this Add-In, the lighted external alarm lamp can be turned OFF. (Only the lighted lamp under the software control) The fault information is stored with the database for each PBX, so the history of fault occurrence can be checked later. (This check can be done without connecting to the PBX.) The fault information is indicated from the new information to the old one. You can invert the order by clicking the title of Date. And if you click the title of Fault, Alarm, CPU, Description, the order will be sorted by the title items. NOTE 1: For Remote PIM over IP system, the proper fault information cannot be read out from the remote site in normal mode. NOTE 2: In case of deleting the fault database using the Grid Delete button, the database with the PBX Alias name on the screen is deleted.
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<Fault Storage> Commands to be used: Command EA Y=2

This is a function to determine whether fault information is stored in the PBX for each kind of faults or not. It is necessary to select whether the external alarm is assigned to MJ or MN lamp, or not assigned when storing fault information in the PBX.

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<Traffic Measurement>
[MATWorX Ver.4 or later required]

Commands to be used: Command B0, B1, B3

This is a function to assign the Traffic Measurement and Peg Count in the PBX. You can see the stored Traffic Measurement information and Peg Count information in the PBX. The following Traffic Measurement is available. Route Traffic Trunk Traffic CS Traffic CS All Busy Rate Route Peg Count CS Peg Count UCD Group Peg Count/UCD Station Peg Count System Peg Count

The following Peg Count is available.

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<LEN Listup> Commands to be used: Command 10/14, 11

This is a function to indicate the assignment information table of LEN (assigned by Command 10/ 14) and Virtual LEN (assigned by Command 11). The contents displayed on the assignment information table can be specified by site number, PIM number and LEN number.
[MATWorX Ver.7 or later required]

The information is stored in the database, so it can be checked later (Once information is read from the PBX, it can be checked without connecting to the PBX. You can delete the unnecessary database, using the Grid Delete button.)

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The database can be looked up or displayed per Site number or PIM number of Physical/Virtual PIM, Virtual AP and Virtual Line by specifying each of them in the Lookup/Display Condition. Also the displaying range of the database can be specified as follows if you use the dialog shown by clicking the Display button. Physical/Virtual PIM, Virtual AP and Virtual Line of View All/Assigned/Unassigned Physical/Virtual PIM and Virtual AP of specified PIM/port number Virtual Line of specified Virtual LEN

[MATWorX Ver.5 or later required]

The database can be deleted by using the delete button when you need not to keep it any more. The PIMs are listed in numerical order. When you want to invert the order, click the title of PIM. And if you click the title of LEN, Data, Equip Class, Description, the order will be sorted by the title items. NOTE: When you continuously use the data created in MATWorX Ver.6 or earlier, - is displayed in Site Column because the site data have not been registered.

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Station Menu <Station Assignment> Commands to be used: Command 10/14, 12, 13, 73, 74, 77, 90, 93, 94

This is a function to assign station information. Using this Add-In, you can assign a single line station, a Dterm station, a DtermIP station, and a virtual line station. In addition, Station Class-1, Station Class-2, the function key of Dterm, Name Display, Speed Dialing, Station Assignments, and OneTouch button can be assigned. You can assign DtermIP station information to the Virtual PIM.
[MATWorX Ver.5 or later required]

NOTE 1: Stations included in the Call Pickup group/ UCD group/Station Hunting group cannot be deleted. NOTE 2: You can use button number 98 only when your terminal is a DtermSeries i station. In case of Series 3100 software (R5 software)

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or earlier, the data for button number 98 is not allowed to enter.


[MATWorX Ver.6 or later required]

NOTE 3: In the case of Series 3200 software (R6.1 software) or earlier, you can choose a virtual PIM when setting the station (to which the data is copied). (A checkbox to choose virtual PIM is displayed.) NOTE 4: How to specify LEN numbers to set the station to which data is copied and the station to which data is moved differs between Series 3200 software (R6.2 software) or later and Series 3200 software (R6.1 software) or earlier. Software Version Series 3200 R6.2 or later Series 3200 R6.1 or earlier Station Type Single FP number + Port number PIM number + Port number Dterm FP number + Port number PIM number + Port number Virtual PIM number + Port number PIM number + Port number

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<IPLC>
[MATWorX Ver.4 or later required]

Commands to be used: Command 0A

This is a function to setup the IPELC card. Using this Add-In, it is possible to assign the mounting location and the office data of each LAN interface number which assigned to the IPELC card. NOTE: This Add-In cannot be used in Series 3200 software (R6.2 software) or later.

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<Copy/Move/Swap Station> Commands to be used: Command 10/14, 12, 13, 16, 17, 18, 40, 73, 74, 77, 90, 93, 94

This Add-In has the following 3 functions: Copy Station: Move Station: Swap Station: Copies the office data of the existing station to other station. Moves the office data of the existing LEN to other LEN. Swaps the office data of an existing station for another station.

If you add stations to be copied, moved, or swapped in a list, you can operate multiple stations simultaneously. Two stations to be copied or swapped need to have the same kind of terminal (Dterm stations or single line stations). If you specify the station in the other office, you can copy, move, or swap the office data between stations in the different offices.
[MATWorX Ver.4 or later required]

You can copy, move or swap the office data of DtermIP stations.
[MATWorX Ver.5 or later required]

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NOTE 1: Virtual line stations cannot be copied, moved and swapped. NOTE 2: The stations included in the Call Pickup group/UCD group/Station Hunting group cannot be moved and swapped. NOTE 3: You can use button number 98 only when your terminal is a DtermSeries i station. In case of Series 3100 software (R5 software) or earlier, the data for button number 98 is not allowed to enter.
[MATWorX Ver.6 or later required]

NOTE 4: In the case of Series 3200 software (R6.1 software) or earlier, you can choose a virtual PIM when setting the station (to which the data is copied). (A checkbox to choose virtual PIM is displayed.) NOTE 5: How to specify LEN numbers to set the station to which data is copied and the station to which data is moved differs between Series 3200 software (R6.2 software) or later and Series 3200 software (R6.1 software) or earlier. Software Version Series 3200 R6.2 or later Series 3200 R6.1 or earlier Station Type Single FP number + Port number PIM number + Port number Dterm FP number + Port number PIM number + Port number Virtual PIM number + Port number PIM number + Port number

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[MATWorX Ver.3 or later required]

Commands to be used: Command 90, 93

This is a function to copy the key data and the Prime Line number of a Dterm to other Dterms. You can print out the station number, Prime Line number, and the key data of the copied stations. You can copy the key data and the Prime Line number of a DtermIP.
[MATWorX Ver.5 or later required]

NOTE 1: When you assign the following station numbers for the copied station, you cannot copy the button data. Station number not yet registered Station number for other than Dterm The same station number as the original copy station. Station number already assigned for other copied station.
[MATWorX Ver.6 or later required]

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NOTE 2: You can use button number 98 only when your terminal is a DtermSeries i station. In case of Series 3100 software (R5 software) or earlier, the data for button number 98 is not allowed to enter.
[MATWorX Ver.6 or later required]

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Chapter 5 Add-Ins <Dterm Soft Key Assignment> Commands to be used: Command 12, 90, 9A

This is a function to assign a Dterm softkey pattern to the specified station and create a Dterm softkey pattern. The selected Dterm softkey pattern can be set to each call status. A feature can be set according to the call status, with the softkey configuration display indicated.

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<Call Pickup Group> Commands to be used: Command 10/14, 11, 16

This is a function to assign, change and delete a Call Pickup group using the stations assigned in the PBX. It is also possible to assign a Call Forwarding-No Answer, chain number to a Call Pickup group. You can assign DtermIP stations in the Call Pickup group.
[MATWorX Ver.5 or later required]

When using the setting method before Ver.11, you can switch the screen by the following operations.

1. Click Switch of Setting Method button. Switch of Setting Method dialog is displayed. 2. Check Create group after reading all the stations (Function of Ver.11 or earlier). 3. Click OK button. Confirmation message is displayed.

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4. Click Yes button. The screen display is switched.

If you want to return screen to former display, check Create group without reading all the stations in the above-mentioned procedure 2. NOTE: When switching the screen display while data is being edited, you must register what is being edited in advance. If you dont register it, what is being edited will be deleted.

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<UCD> Commands to be used: Command 10/14, 11, 17, 42

This is a function to create, change and delete a UCD group using the stations assigned in the PBX. It is also possible to determine if a UCD feature is applied to each kind of a call which arrives on the pilot station of a UCD group. You can assign DtermIP stations in the UCD group.
[MATWorX Ver.5 or later required]

When using the setting method before Ver.11, you can switch the screen by the following operations.

1. Click Switch of Setting Method button. Switch of Setting Method dialog is displayed. 2. Check Create group after reading all the stations (Function of Ver.11 or earlier). 3. Click OK button. Confirmation message is displayed.

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4. Click Yes button. The screen display is switched.

If you want to return screen to former display, check Create group without reading all the stations in the above-mentioned procedure 2. NOTE: When switching the screen display while data is being edited, you must register what is being edited in advance. If you dont register it, what is being edited will be deleted.

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<Station Hunting Group> Commands to be used: Command 08, 10/14, 11, 18

This is a function to create, change and delete a Station Hunting group using the stations assigned in the PBX. It is also possible to assign a secretary station to a Station Hunting group. You can assign DtermIP stations in the Station Hunting group.
[MATWorX Ver.5 or later required]

When using the setting method before Ver.11, you can switch the screen by the following operations.

1. Click Switch of Setting Method button. Switch of Setting Method dialog is displayed. 2. Check Create group after reading all the stations (Function of Ver.11 or earlier). 3. Click OK button. Confirmation message is displayed.

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4. Click Yes button. The screen display is switched.

If you want to return screen to former display, check Create group without reading all the stations in the above-mentioned procedure 2. NOTE: When switching the screen display while data is being edited, you must register what is being edited in advance. If you dont register it, what is being edited will be deleted.

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<Download of PS Operation Data>

NOTE 1

Commands to be used: Command 1C, 1D, AE, etc.

This is a function to download the PS operation data in a PS data file to the PBX. A PS operation does file stores PS operation data which is created by downloading the data to PS using a PS Data Set Adapter. This file has a station, . PSD or . PD2. NOTE 1: This Add-In does not apply to the MATWorX program for North America and EU. NOTE 2: This Add-In may not be available depending on the type of MATWorX program.

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Trunk Menu <Trunk Assignment> Commands to be used: Command 05, 07, 10/ 14, AA

This is a function to assign a trunk. Using this Add-In, it is possible to assign an analog trunk and a digital trunk. In addition, it is also possible to assign feature data on a digital trunk. NOTE: In the case of Series 3200 software (R6.2 software) or later, specify FP number and Port number for a LEN number of an analog trunk.

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<IP Trunk Assignment>


[MATWorX Ver.4 or later required]

Commands to be used: Command 05, 06, 08, 0A, 10/14, 30, 35, 36, 42, 5B, A7, A8, AA, BA, BB
6

This is a function to assign an IP trunk which is used for CCIS Networking via IP/Voice over IP (H.323). Using this Add-In, it is possible to assign data for the IPT/VCT card, Point Code, Profile, etc. You can assign a Virtual IPT for CCIS Networking via IP (Peer-to-Peer connection).
[MATWorX Ver.5 or later required]

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<Trunk Data> Commands to be used: Command 30

This is a function to assign trunk data to each trunk. Using this Add-In, it is possible to view the same trunk data using 2 kinds of view; Tree View and List View. To assign trunk data, use the screen of Tree View (List View is used only to view trunk data).

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<Trunk Route> Commands to be used: Command 35

This is a function to assign trunk route data. Using this Add-In, it is possible to view the same trunk route data using 2 kinds of view; Tree View and List View. To assign trunk route data, use the screen of Tree View (List View is used only to view trunk route data).

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<Copy Trunk Data> Commands to be used: Command 30, F5 Y=2

This is a function to copy specified trunk data to several trunks. Using this Add-In, it is possible to copy trunk data after listing trunk data of the copy source.

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<LCR> Commands to be used: Command 41, 81, 85, 8A

This is a function to develop an area code for LCR (Least Cost Routing) and add or delete digits to the developed area code, and assign the maximum number of digits to send a number on a line. It is also possible to assign the TOLL RESTRICTION PATTERN by the TRUNK RESTRICTION CLASS shown below after extending a line number automatically and assigning a TOLL RESTRICTION PATTERN. TRUNK RESTRICTION CLASSES: Unrestricted Non-Restricted-1 Non-Restricted-2 Semi-Restricted-1 Semi-Restricted-2 Restricted-1 Restricted-2 Fully Restricted (RCA) (RCB) (RCC) (RCD) (RCE) (RCF) (RCG) (RCH)

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Also, you can print out the following LCR information. LCR group development information Area code development information Tenant pattern development information Time pattern development information Date pattern development information Route pattern information Toll Restriction pattern information Deletion of digit addition pattern information

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<Digit Conversion>
[MATWorX Ver.10 or later required]

Commands to be used: Command 76

It is a function to set the Development Table to changing the number sent from Destination into Station Number currently used by the PBX, or changing it into Attendant Console, TAS, Trunk Line (Direct) Appearance, etc.. It is also possible to save at the script file of a command code the information read from the PBX.

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Upgrade Menu <MP Program Download (FTP)>


[MATWorX Ver.10 or later required]

Commands to be used: Command 0C, F5, F8

This is a function to download an MP program from the optional FTP server, to specify the execution of downloading, or to change the downloaded MP program (Program Changeover/Changeback/Program Version Matching). NOTE: This Add-In cannot be used in Series 3400 software (R9 software) or earlier.

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<MP Program Download>

NOTE 1

Commands to be used: None

This is a function to download the MP program into the MP card in the PBX. Downloading means to write down the contents of the MP program (load module file) from a disk file into a flash ROM on the MP card. NOTE 1: This Add-In does not apply to the MATWorX program for EU. NOTE 2: MP program can be downloaded only in the case of direct connection. NOTE 3: This Add-In may not be available depending on the type of MATWorX program.

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<AP Program Download> Commands to be used: Command F8, 05 Y=0

This is a function to download the AP program into the AP card in the PBX. Downloading means to write down the contents of the AP program (load module file) from a disk file into a flash ROM on the AP card.

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<CS Program Download>

NOTE 1

[MATWorX Ver.3 or later required]

Commands to be used: Command AD21, AD22, AE00, AEB0

This is a function to download the CS program in the Control CS, in which the latest program version is registered, into other CSs through the MAT. Using this Add-In, it is possible to upgrade the program version of the existing CSs. The result of downloading can be displayed on the screen. Also you can print out the information. NOTE 1: This Add-In does not apply to the MATWorX program for North America and EU. NOTE 2: This function is effective only for the BS31.

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<Set KeyFD>

NOTE 1

Commands to be used: Command F1, F5, F8

Using this Add-In, it is possible to register the Key FD data which is used to unbundle the software functions of PBX into the system and also to read and delete the registered data. In addition to the above-mentioned Key FD data registration function, you can perform creation of the PBX generation file and registration of Activation Code, for activating software key code.
[MATWorX Ver.7 or later required]

For detail operation of Set Key FD Add-In and activation of software key code, refer to the Key FD Operation Guide. NOTE 1: This Add-In does not apply to the MATWorX program for North America and EU.

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NOTE 2: When registering the Key FD data which correspond to activation of software key code, this Add-In is available for Windows Me/2000/XP/Windows Server 2003. When registering the Key FD data which does not correspond to activation of software key code, this Add-In is available only for Windows Me. NOTE 3: Once the Key FD data is registered, the FD can not be used for other systems. NOTE 4: When registering the Key FD data which does not correspond to activation of software key code, there is a possibility that your PC can not read out the data through the USB port normally if a FD drive with USB port is used. Therefore, a built-in FD should be used for this Add-In.

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<ZT Program Download>

NOTE

[MATWorX Ver.7 or later required]

Commands to be used: Command AD21, AD22, AE00, AEB0

This is a function to download the ZT program in the Master ZT, in which the latest program version is registered, into other ZTs through the MAT. Using this Add-In, it is possible to upgrade the program version of the existing ZTs. The result of downloading can be displayed on the screen. Also you can print out the information. NOTE: This Add-In applies to the MATWorX program for North America.

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Tool Menu <MOC> Commands to be used: All commands

This is a function to send/receive the data to/from the PBX on the MOC window. It is also possible to trace and display the trace data which is sent from the PBX at random and store the data into a file. Also, it is possible to change the sizes of MOC window screen and characters (font). NOTE: MOC add-in cannot display the character of Russian. Commands to be used: CM72 Y=4, CM74 Y=4, CM77 Y=5, CM9A Y=18 - MOC add-in is possible to input a character code and to set up office data. However, when a setting result is read from PBX, the character equivalent to the inputted character code is not displayed.

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- Even if it changes the character input mode of a MOC add-in window, the Russian character inputted in the MOC window is not correctly set to PBX (Since the character code of Windows differs from the character code of PBX). - When checking the contents registered to PBX, you must use the MACH Script Editor. <Office Data Listup>
[MATWorX Ver.6.3 or later required]

Commands to be used: All commands

This is a function to read the office data registered in PBX and save it in CSV format. You can choose office data to be read for each PBX service. Also, you can read it after making detailed settings such as specifying the type and the number range of office data for the chosen service.

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Installing an Add-In
The following procedure explains how to install an existing Add-In to the MATWorX program so you can access it from the Taskbar. By default, all Add-Ins are installed and accessible from the Taskbar. Unless you remove an Add-In, you will not need to perform this procedure. 1. 2. 3. Access the MATWorX Taskbar. From the Option menu, select Add-in Manager. The Add-in Manager dialog is displayed.
Add-in Manager dialog

4.

Click the Register add-in button[

].

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5.

The Add-in component dialog is displayed.


Add-in component dialog

6. 7.

Select the Add-In you want to install and click the Open button. The Add-in Manager dialog is displayed again with the Add-In included in the list of current Add-In modules. Notice that the Add-In also appears under the appropriate menu item and the floating palette on the Taskbar.

You have now successfully installed an Add-In.

Starting an Add-In
Add-Ins are accessed and run from the MATWorX Taskbar. Simply select one from a pull-down menu or click on a palette (button) to open the floating palette, then select the appropriate Add-In.

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Removing an Add-In
The following procedure explains how to remove an existing Add-In from the MATWorX Taskbar. By default, all Add-Ins are installed and accessible from the Taskbar. When an Add-In is removed, it is not deleted from the program, rather it is only removed from the Taskbar. It can be easily added back with just a few clicks of the mouse. This way you can customize the Taskbar with only the Add-Ins that you use on a regular basis. 1. 2. 3. Access the MATWorX Taskbar. From the Option menu, select Add-in Manager. The Add-in Manager dialog is displayed.
Add-in Manager dialog

4. 5.

Select the Add-In module you want to remove. Click the Remove add-in button[ ].

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6.

The Delete dialog is displayed.


Delete dialog

7. 8.

Click Yes button. The Notice dialog is displayed informing you that the Add-In has been successfully removed.
Add-In Removed dialog

9.

Click OK button.

10. The Add-in Manager dialog is displayed again with the Add-In removed from the list of current Add-In modules. Notice that the Add-In no longer appears under the appropriate menu item and the floating palette on the Taskbar. You have now successfully removed an Add-In.

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Chapter 5 Add-Ins

Add-In Online Help


This guide provides a simple overview of the features and capabilities of Add-Ins. For more detailed information, including procedures and descriptions, access the online Help for each individual Add-In. Add-In online Help is displayed when you press F1 key, while each individual Add-In is running. Help for Add-In dialogs is included in the MATWorX online Help system. Refer to Chapter 8 MATWorX Online Help for features and ways to access and print Help topics. Page 129

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Chapter 6 MACH Script Editor

Chapter 6

MACH Script Editor

In this chapter you learn about the following: Whats the MACH Script Editor? Starting the MACH Script Editor MACH Script Editor Online Help

Whats the MACH Script Editor?


The MOC Accelerated Command Heap (MACH) Script Editor dialog is a powerful time-saving tool that is integrated into MATWorX. Using the MACH Script Editor, the following features are available: MOC Commands Extended Command Set For information about Extended Command Set, refer to Appendix A Extended Command Set. Page 147 Scripts that combines several MOC/Extended Commands Sending/receiving multiple commands to/from the PBX via the PAM by executing scripts Reading, saving and printing scripts
MACH Script Editor dialog

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Chapter 6 MACH Script Editor

Starting the MACH Script Editor


The following procedure explains how to access and run the MACH Script Editor from MATWorX. 1. 2. Access the MATWorX Taskbar. From the Tool menu, select MACH Script Editor, or click the MACH Script Editor button on the Taskbar.

You have now successfully launched the MACH Script Editor dialog.

MACH Script Editor Online Help


This guide provides a simple overview to the features and capabilities of the MACH Script Editor. For more detailed information, including procedures and descriptions, access the online Help for the MACH Script Editor. Help for the MACH Script Editor is included in the MATWorX online Help system. Refer to Chapter 8 MATWorX Online Help for features and ways to access and print Help topics. Page 129

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Chapter 7 Scheduler

Chapter 7

Scheduler

In this chapter you learn about the following: Whats the Scheduler? Starting the Scheduler Scheduler Online Help

Whats the Scheduler?


The scheduler is an application to start a specific AddIn of MATWorX at a specified time, date or day of the week automatically. This can be used for trouble analysis and maintenance operation of PBX. Using the scheduler, the following features are available: Enables to set a schedule to start the following Add-Ins and applications at a specified time: Save/Load/Verify LEN Listup Fault Display AP Program Download MACH Script Editor Enables to verify the executed condition later by recording the executed result in a log. NOTE: In the following cases, the schedule is not executed even when the specified time comes: When MATWorX is not started - When you start MATWorX and the Scheduler screen is displayed, the set schedule is executed. When Scheduler screen is not displayed - When you make the Scheduler screen displayed, the set schedule is executed.

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Chapter 7 Scheduler

When another Add-In is being used in the same PBX alias as the one where the schedule is set - When processing of the Add-In being executed is completed, the set schedule is executed. When a PBX alias different from the one where the schedule is set is being used - When the set time comes, the result of failure is displayed in the log. When unable to be connected PBX (for example, when LAN/MAT cable is disconnected or IP address/ communication speed is changed) - When the set time comes, the result of failure is displayed in the log. For example, by setting the time when the AP program is downloaded in advance, you can download a new AP program at midnight (that is, after business hours) even when there are no maintenance personnel. You also can verify the executed condition later by seeing the log where the execution result is recorded. Also, you can make it useful for trouble analysis by reading specific memory information periodically, when a trouble occurred in PBX. In addition, you can periodically check the system by setting the time to a period such as midnight when there is less traffic, saving all the office data periodically and checking the differential (verifying).

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Chapter 7 Scheduler

Scheduler dialog

Starting the Scheduler


The following procedure explains how to execute the Scheduler from MATWorX. 1. 2. Access the MATWorX Taskbar. Select Scheduler from the Tool menu.

You have now successfully launched the Scheduler dialog.

Scheduler Online Help


For more detailed information, including the procedures and descriptions, access the online help for the Scheduler. Help for the Scheduler is included in the MATWorX online Help system. Refer to Chapter 8 MATWorX Online Help for features and ways to access and print Help topics. Page 129

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Chapter 8 MATWorX Online Help

Chapter 8

MATWorX Online Help

In this chapter you learn about the following: Online Help Features Accessing the Online Help System Printing Help Topics

Online Help Features


Within the online Help system, you will find a wealth of useful information pertaining to the MATWorX program and its tools (Add-Ins, MACH Script Editor, and PBX Configuration Wizard). In addition, you will find separate Help systems for each of the MATWorX Applications (PAM). Some features include: Help for each dialog, including a description and purpose of the dialog and its buttons Context-sensitive Whats This? Help for every control (field and button) within a dialog Tool Tips when your cursor is positioned over active buttons

Accessing the Online Help System


There are several ways to access and use the online Help system within MATWorX. You can display and work in your current MATWorX dialog while a Help window is open. You can also resize and move the MATWorX dialog or the Help window to make it easier to display and follow the Help procedures while you work in MATWorX. MATWorX provides four types of Help. These include Main Help Contents, Dialog-level Help, Whats This? Help, and Tool Tips.

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Chapter 8 MATWorX Online Help

Main Help Contents To access the main Help contents, select Help Contents F1 from the Help menu on the MATWorX Taskbar. Dialog-level Help To display Help for the current MATWorX dialog, press F1. Whats This? Help Whats This? Help is a means to display pop-up information about a particular field or button within a dialog. To display Whats This? Help for a field or button, do one of the following: Click the Whats This? button on the title bar of the dialog, then click on a field or button to display a pop-up description of the field or button. Position your cursor over a field or button and click your right mouse button to display the Whats This? floating menu. Then click on the floating menu to display the popup description of the field or button. Tool Tips Tool Tips, sometimes referred to as Balloon Help, provides a brief (one or two word) description of an active button on a dialog or menu. To display Tool Tips for a button, place your cursor over the button for one or two seconds, then a small pop-up window displays with the buttons description.

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Chapter 8 MATWorX Online Help

Printing Help Topics


1. 2. 3. 4. Access the Help topic you want to print. Click the Print button or select Print Topic from the File menu. The Print dialog is displayed. Click Print button.

Tip: You can use your right mouse button to click inside the Help window, then click Print Topic button. This also works for printing the contents of a pop-up window.

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Chapter 9 Office Data Programming Tool

Chapter 9

Office Data Programming Tool

In this chapter you learn about the following: What's Office Data Programming Tool? Starting Office Data Programming Tool Office Data Programming Tool Online Help Editing an Excel file by using Office Data Programming Tool

Whats Office Data Programming Tool?


The Office Data Programming Tool is a tool to make customer specifications in Excel file format, the office data programming, and the office data in CSV format, and set the office data to PBX and output the result. Using the Office Data Programming Tool, the following features are available: Enables to make the following data Customer specifications (in Excel file format) Office data programming sheet (in Excel file format) Enables to convert office data programming sheet (in Excel file format) to CSV file format automatically and register it to PBX. Enables to output the result of the office data registered in PBX. NOTE: The following requirements should be met to use Office Data Programming Tool: Available version - Series 3800 software or later required. Requirements on PC - Microsoft Excel 2000 ~ 2003 should be installed. And make macro functions available. - Unavailable in OS of Windows Me.

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Requirements for initial installation of PBX - Setting of office data is executed when PBX is Off-line (SENSE (SW3) switch on the MP card = 2). Tip:If setting the transmission speed with MATWorX to 19200 bps in advance, you can reduce the time required to register office data to PBX. - Before setting office data, perform clear all system data by Command 00>1. Tip:The initial value of office data is not registered to PBX (This is to reduce the time required to make office data and register it to PBX.). Requirements for changing office data under operation - Office data can be changed even by PBX under operation. - Setting of office data is available when PBX is On-line (SENSE (SW3) switch on the MP card = 0). However, when office data that needs initialization is registered to PBX, you should initialize it. Others - Resident System Program and system initialized by B are unavailable. - Registration of Key FD is unavailable.

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Chapter 9 Office Data Programming Tool

Office Data Programming Tool does not check the useful range and input requirements. - After setting to PBX, confirm Registration Result File (setting failure)by using Step 5 : Confirmation of Execution Result dialog and make corrections according to the failure type. Be sure to overwrite save an Excel sheet made and edited by Office Data Programming Tool. - When you change the file name and save it by using Rename the file and save, it can not be recognized by Office Data Programming Tool.

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Chapter 9 Office Data Programming Tool

Procedure of Operation of Office Data Programming Tool

Preparation

Making a folder to save office date sheet

Step 1 : Customer Specifications

Step 2 : Office Data 1

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Chapter 9 Office Data Programming Tool

Step 3 : Office Data 2

Step 4 : Setting Office Data

Selecting the renge of office data setting Selecting an office data setteing method Connecting to PBX Making office data Registration of office data

Step 5 : Confirmation of Execution Result

Confirming office data registered to PBX

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Chapter 9 Office Data Programming Tool

Starting Office Data Programming Tool


The following procedure explains how to execute the Office Data Programming Tool. 1. 2. Launch Microsoft Windows on your PC. Select Programs/MATWorX Ver.X/OfficeData from the Start menu.
Starting OfficeData

3.

The Office Data Programming Tool is displayed.

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Chapter 9 Office Data Programming Tool

Office Data Programming Tool Online Help


For more detailed information, including the procedures and descriptions, access the online help for the Office Data Programming Tool. When displaying Help concerning Office Data Programming Tool, click Help button on each screen. When More Detailed Explanation is clicked, Help of the concerned item is displayed.
Office Data Programming Tool

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Chapter 9 Office Data Programming Tool

Editing an Excel file by using Office Data Programming Tool


An Excel file made by Office Data Programming Tool can be stored or used as an office data programming sheet by any electronic file in Excel file format. When adding/changing office data after the initial installation is over and the system operation is started in the case of adding extensions and so on, you need to edit Excel files to match the office data in PBX with the stored Excel file. Editing Excel files by using Office Data Programming Tool is performed in the following two cases: Case 1: Reflecting the result in the stored Excel file after adding/changing the office data of PBX You add/change the office data of PBX by using CAT or MATWorX. Then, reflect the result of addition/change in the stored Excel file to match the office data of PBX with the office data of the Excel file. Case 2: Registering only the adding/changing office data to PBX After editing the stored Excel file by using this tool and making the office data, register only the adding/changing office data to PBX by using MATWorX. The procedures to operate Office Data Programming Tool in each case are describes as follows. Case 1: Reflecting the result in the stored Excel file after adding/changing the office data of PBX Register the office data to PBX (operation on the site). 1. 2. Add/change the office data of PBX by using CAT or MATWorX. If you have any printed office data programming sheets (paper), record the added/changed office data in the office data programming sheet.
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Correcting an Excel file (operation at the office) 3. Correct the office data programming sheet (in Excel file format) in accordance with what is recorded on the office data programming sheet (paper). Tip: You can edit the office data programming sheet directly on the Excel file without using Office Data Programming Tool. Case 2: Registering only the adding/changing office data to PBX Tip: This case does not require clear all system data by Command 00>1. Making the office data Off-line (operation at the office) 1. Check Edit on Decision of a System Name dialog and select the folder name that was input at the initial installation.
Decision of a System Name - Edit

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Chapter 9 Office Data Programming Tool

2. 3.

Click Next button. Change the office data programming sheet on Step 3 : Office Data 2 dialog. In this case, skip Step 2 : Office Data 1. Check Set All on Step 4 : Setting Office Data (4-1 Setting Range of Office Data) dialog and click Next button. If you know which office data is changed, you can check office data individually on Select the Set Office Data.
Step 4 : Setting Office data (4-1 Setting Range of Office Data)

4.

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Chapter 9 Office Data Programming Tool

5.

Check Set Only the Edited Office Data on Step 4 : Setting Office Data (4-2 Method of Office Data Setting) dialog and click Next button. The edited office data shows only the office data that is checked Edit in Procedure 1 and changed in Procedure 3. No changes are included in the above when an Excel file is directly edited without using Office Data Programming Tool.
Step 4 : Setting Office Data (4-2 Method of Office Data Setting)

NOTE:

Do not connect to PBX on Step 4 : Setting Office Data (4-3 Connection with PBX) dialog.

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Chapter 9 Office Data Programming Tool

Now, the office data for Edited Office Data: what is changed is made. Here, D:\OfficeData\OfficeData-Data01.csv (example) is made. You register the office data made here to PBX by using MACH Script Editor of MATWorX.
Step 5 : Confirmation of Execution Result

Registering office data to PBX (operation at the site) 6. Register a CSV file automatically made in Procedure 5 to PBX by using MACH Script Editor of MATWorX.
MACH Script Editor Dialog

In this case, select "OfficeData -Data01.csv".

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Chapter 9 Office Data Programming Tool

7.

When the office data that needs initialization is registered, perform the system initialization.

Now, addition or change of the office data is completed.

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Appendix A Extended Command Set

Appendix A

Extended Command Set

The Extended Command Set is a set of custom commands that can be used in the MACH Script Editor. These extended commands provide enhanced functionality to many of the existing PBX Commands. The purpose of the extended commands is to enable you to quickly and easily perform complicated tasks within a script by reducing the number of commands you need to use. The PBX Command Set is comprised of the commands used with a MAT Terminal, as specified in the Command Manual. (The commands look like: Command 12 Y=03.) The Extended Command Set characters are modifiers you type in front of the PBX command in the MACH Script Editor window. The following list represents the Extended Command Set. ^12 Copies the Class-1 Feature assignments from the station in the First Data field to the station in the Second Data field. Copies the Class-2 Feature assignments from the station in the First Data field to the station in the Second Data field. Copies the Programmable Key assignments from the station in the First Data field to the station in the Second Data field.

^13

^90

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Appendix A Extended Command Set

?1X

(where X represents any command from the PBX Command Set) Uses the First Data specified in the previous command as the First Data in this command. (Leave this Second Data field blank.) (where X represents any command from the PBX Command Set) Uses the Second Data, that was specified or returned as a result of the previous command, as the First Data in this command. (Leave this Second Data field blank.) (where X represents any command from the PBX Command Set) Performs a PBX System Reset after executing the specified command. This operation will drop all calls, and should not be used with modem connectionsonly with direct connections/LAN connections. Performs a PBX System Reset. This operation will drop all calls, and should not be used with modem connectionsonly with direct connections/LAN connections. (where X represents any command from the PBX Command Set) Performs a lookup and listing of all Second Data. (For example, L10 retrieves all LEN assignments.) This Extended Command cannot be used with any other Extended Commands in a script; it must be the only command line in a script. (where X represents any command from the PBX Command Set) Performs a filtered lookup and listing of all existing Second Data. (For example, LF10 retrieves all existing LEN assignment data, but leaves out data for the unassigned LENs.) This Extended Command cannot be used with any other Extended Commands in a script; it must be the only command line in a script.

?2X

*X

LX

LFX

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Appendix B Directory and File Structure

Appendix B

Directory and File Structure

Appendix B provides information about the directory structure, files, and file locations of the MATWorX of applications installed on your computer. NOTE: If you changed the destination directory

or program folder name during the installation process, the information below may be different on your machine.
MATWorX and related applications use many different files. The information here can be beneficial for troubleshooting if one or more files should accidentally become lost, corrupted, or renamed. The following screen displays the directories and subdirectories that contain the MATWorX application files.
Directory and File Structure

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Appendix B Directory and File Structure

The following list represents the directories included in the MATWorX applications. Caution:

Do not rename any of the MATWorX files or directories once they have been installed on your computer.

ConfigWiz XXXXX - main directory where the subdirectories of the Configuration Wizard are located DATABASE - subdirectory of Config Wiz where database files are located DESIWorX XXXXX - main directory where the subdirectories of the DESIWorX are located BACKGRND - subdirectory of DESIWorX where DESIWorXs scenes images are located DATABASE - subdirectory of DESIWorX where database files are located HELP - subdirectory of DESIWorX where Help files are located IMAGE - subdirectory of DESIWorX where image files are located

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Appendix B Directory and File Structure

MATWorX32 XXXXX - main directory where the subdirectories of the Add-In files and the MATWorX Taskbar program files are located (the name of this directory may be different if you changed it during the installation) ADDINS - where Add-In files are located DATABASE - subdirectory of Addins where database files are located HELP - subdirectory of Addins where Help files are located IMAGE - subdirectory of Addins where image files are located REPORT - subdirectory of Addins where report templates are located TR_LOG - The file of updated log information displayed on Tracing information window of MOC add-in is stored. BACKGRND - where MATWorXs scenes images are located WorX32 - where MATWorX Taskbar program files and subdirectories are located DATABASE - subdirectory of WorX32 where database files are located HELP - subdirectory of WorX32 where Help files are located READER - subdirectory of WorX32 where Adobe Acrobat Reader files are located REPORT- subdirectory of WorX32 where report templates are located

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Appendix B Directory and File Structure

OfficeData XXXXX - main directory where the subdirectories of the Office Data Programming Tool are located BACKGRND - subdirectory of OfficeData where Office Data Programming Tools scenes images are located DATABASE - subdirectory of OfficeData where database files are located HELP - subdirectory of OfficeData where Help files are located PAM XXXXX - main directory where the subdirectories of the PAM are located BACKGRND - subdirectory of PAM where PAMs scenes images are located DATABASE - subdirectory of PAM where database files are located HELP - subdirectory of PAM where Help files are located

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