State of Connecticut

Situation Report
Department of Emergency Services
Dannel P. Malloy, Governor & Public Protection

Winter Storm October 29, 2011

Report Period: October 31, 2011 0630 hrs – October 31, 2011 1200 Hrs
Situation Report #11

State Emergency Operations Center Activation Level: Full Activation

On Saturday October 29, 2011 at 2:00 PM Governor Dannel Malloy activated the State Emergency Operations Center.
The State EOC is fully staffed with additional partners.

Summary
Statewide, road conditions have improved however debris continues to be a problem. Major power outages exist.
Local entities are opening shelters and warming centers as needed and are engaged in providing other public
services. Debris Management, Commodities, Mass Care & Sheltering, Fuel and Communications Restoration Task
Forces have been established. Two storm related traffic collision fatalities have occurred, one in Hebron, one in
Hartford.

The following building closures were reported and have been posted to the DEMHS Web Site Notification Page:
EXECUTIVE BRANCH BUILDINGS:
• 200 FolleyBrook Dr. Wethersfield (DOL)
• 90 Court Street, Middletown (Workers Comp Commission District 8)
• 309 Wawarme Ave. Hartford (Bureau of Rehabilitative Services Office)
• 500 Russell Road, Newington (Consumer Protection)
• 699 East Middle Turnpike, Manchester (DSS field service office)
• 117 Main Street Extension, Middletown (DSS field service office)
• 62 Commercial Boulevard, Torrington (DSS field service office)
• 60 State Street, Wethersfield (DAS Garage and Fleet operations)

Weather Report 10/31/11

Bright sunshine is forecasted with average daytime and nighttime temperatures from Monday through Thursday in
the upper 40’s to low 50’s during the days and in the upper 20’s to low 30’s at night. As much as 20 inches of snow
was deposited in the northwest section of the state.

Emergency Support Function (ESF) Reports

ESF 1 - Transportation
Department of Transportation

Bradley:
Air Traffic Control radios have been hooked up to generators.
Flight schedules have been restored to normal.

Roadways:
DoT crews are working closely with CL&P and making some real headway on the road closures

Bus:

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CTTransit Waterbury bus service resumed service this morning. Customers, particularly in the Hartford and
Waterbury operating areas, should continue to anticipate delays and detours on many routes resulting from the
winter storm and storm-related tree and wire damage. Consult www.cttransit.com for more details .

Connecticut Train Services

Regular weekday train service is being operated on the New Haven main line (between New Haven and Grand
Central Terminal), New Canaan Branch and Shore Line East.
Substitute bus service has replaced train service on the Danbury and Waterbury Branches.
Amtrak has indicated that intercity service between Boston and New York will operate a normal weekday service.
Due to numerous operating issues and utility outages on the New Haven-Hartford-Springfield line, Amtrak is still
reviewing service options.

___________________________________________________________________________________________
ESF 2 – Communications

Public Safety Communications

Municipal situation reports continue to be monitored for public safety communication system issues. No
direct request for assistance received as of time of this report.
DESPP/CTS reporting 31 sites on backup generator power, one site continues on a deployable generator due
to primary generator failure and 4 troops remain on troop generators. DESPP HQ remains on generator.
Multiple CSP Troop telephones remain out of service due to a reported phone carrier outage. This issue is
moving between troops. Significant time is being spent to resolve the Troop W E-911 issue.
5 Municipal 911 systems reported re-routed due to reported phone carrier outages. 2 sites have generators
in route.

Public Communications
One request remains for assistance with restoral of internet service.
We are experiencing an increase in requests for generators to power SLC’s.
Additionally, due to reports of widespread tree damage, increase in “backhaul” connectivity troubles being
realized.
Communications continue with commercial wireless carriers, wireline providers, and VoIP providers, with
additional Task Force meetings scheduled.
Anticipate fueling of generators to be a concern among the EFS2 community.
Providers are conducting continuous reconnaissance on their systems and are reporting back.
Debris will be a challenge in the restoration of power. It had been reported that the damage from the storm
is 5 times that of Irene

We anticipate the arrival of the DHS OEC representative later today or tomorrow to assist with restoral of
communications.

ESF 3 – Public Works and Engineering

State and local entities continue to address road and debris conditions.

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 ESF 4 - Firefighting
Department of Emergency Services and Public Protection
Commission of Fire Prevention and Control

No significant events reported by local, county or regional fire service representatives.

Followed up on an inquiry from a fuel vendor as to whether the Governor issued an exemption to DMV regulations
regarding hours of driver service/time. In addition, followed-up on a request for cots from the Bourough of
Naugatuck. Verified their request is being acted upon.

It was reported a number of fire departments in Region 4 are implementing 12 hour shift schedules. Also, it was
reported that food and fuel shortages are dependent upon utility restoration progress.

Fire Investigations and Statewide Emergency Communications

Residential structure fires have occurred in Monroe, Stamford.

ESF5 – Emergency Management

The following Task Forces are being established: Debris, Commodities, Fuel, Communication Restoration, Sheltering
and others as appropriate. A FEMA IMAT request was made to assist with response and recovery operations. The
request was granted and FEMA staff has arrived at the EOC.

EOCs OPEN (60) CERT Team Activations (24) Local State of Emergency Declarations
(15)
Bethany Bethel Ashford
Bloomfield Bolton Berlin
Bolton Bristol Bolton
Bridgeport – monitoring Coventry Durham
Bristol East Haddam Enfield
Burlington East Hartford Haddam
Canton – partial Ellington Hartford
Chester Enfield Meriden
Cornwall Fairfield Morris
Coventry –partial Granby Plymouth
Danbury Haddam Seymour
Darien – partial Hamden Somers
Durham New Milford Sprague
East Granby Orange Trumbull
East Haddam Plainville Watertown
East Hartford Prospect Weston
Easton – monitoring Redding
Ellington Ridgefield
Enfield Southington
Fairfield – monitoring Vernon
Glastonbury West Haven
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Goshen Wilton
Greenwich Windsor Locks
Guilford-partial Wolcott
Haddam
Hartford
Hebron - partial
Kent
Lebanon
Mansfield
Meriden
Middlebury
Middletown
Monroe
New Canaan
Newtown - partial
Norwalk – partial
Orange
Plainville – partial
Scotland
Seymour
Sharon -partial
Simsbury - monitoring
Somers
Southbury - partial
South Windsor
Stamford
Sterling
Stratford - monitoring
Tolland
Thomaston
Trumbull
Vernon
Waterbury
Weston
Westport
Wethersfield
Wilton
Windsor
Windsor Locks

FEMA
The FEMA Federal Coordinating Officer is on site with other members of FEMA Incident Management Team.

DEMHS
Region 1 – Provided updates to Region 1 municipalities. Monitoring local situation reports. No active requests for
assistance.
Region 2 – Meriden- Parking Ban in effect. Monitoring local situation reports.
Region 3 – Monitoring local situation reports.
Region 4 – Requests for State Assistance have been submitted to State EOC.
Region 5 – Monitoring local situation reports.
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 ESF6 – Mass Care, Housing and Human Services

Numerous municipalities have declared emergencies and opened shelters. Known populations were low during the
night but are expected to rise today. While some shelters are closing it is forecasted that more will open and that
there will be a significant need for daytime warming centers. The state has activated the food commodities team to
plan for releasing USDA food to schools to use as community centers. They are forecasting a power outage up to a
week.

A Mass Care and Sheltering Task Force have been established with Len Guercia as the lead.

Shelters (67) Warming Centers (9) MRC Activations (3)

Bantam Newington Darien Fairfield
Beacon Falls Newtown Eastford (til 2100) Middletown
Berlin New Britain Easton Weston
Bethany New Canaan Greenwich
Bethel New Fairfield Lebanon
Bloomfield Northfield Norwalk
Bolton Oxford Warren
Bristol Plainville Westport (til 1630)
Burlington Plymouth Wilton
Canton Portland
Cheshire Ridgefield (2)
Clinton Rocky Hill
Cornwall Salisbury
Cromwell Scotland
Danbury Seymour
East Hartford Sharon
East Hartland Simsbury
East Windsor Somers
Enfield Southbury
Farmington South Windsor
Glastonbury Southington
Granby Suffield
Haddam Torrington
Harwinton Trumbull
Hartford Wallingford
Hebron Waterbury
Kent Watertown
Manchester Weston
Mansfield Wethersfield
Marlborough Willington
Meriden (3) Windsor
Middlebury Wilton
Middletown Woodbridge
Monroe
__________________________________________________________________________________________

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 ESF8 – Public Health and Medical Services
Department of Public Health

An Internal ICS meeting at DPH at 09:00 for updates and assignments. Planning is developing an SEOC staffing
schedule for the week with an estimated completion prior to 15:00.

Facility Licensing Section is contacting all facilities for status update.

A request was received from WZBG radio to be added to the media outlet distribution list for press releases and
information. Information was forwarded to both DESPP and to DPH Communication Liaison.

Inquiry received regarding request (#3992) from Naugatuck for 200+ cots. Report that they have not received follow-
up on this request. Request was in process and American Red Cross is handling.
Charlotte Hungerford Hospital contacted DPH as the radiation oncology center on 200 Kennedy drive in Torrington
CT is without power. Information received is that patients cannot be without treatment for more than three days.
They are on day three at this time. Tomorrow morning is day four, patient care will be compromised. They wanted to
know if DPH can provide any assistance in regaining power to this facility. The request was forwarded to SEOC
liaison. Main campus back on line power and will be opening Operating Rooms at noon once chillers are fully back on
line. Outpatient elective surgeries have been cancelled, all scheduled inpatient surgeries will resume at noon.
Winsted facility is still on generator and fuel and oxygen an issue for this facility but they are handling it internally.

WIC UPDATE
158 of 164 WIC authorized large chain grocery stores are open for general sales although the extent of their capacity
to sell refrigerated goods not known (WIC products: milk, eggs, cheese, frozen vegetables).
Approximately 60 of 110 WIC authorized pharmacies are open for infant formula sales. Most closures are West and
Northwest of Hartford (FYI: Infant formula is also available for sale at all WIC authorized grocery
stores) Approximately 70% of 386 small and medium WIC authorized stores statewide are open for general sales but
most without refrigeration capacity. Shoreline and East of I-84 areas are better than other areas.

WIC Local Agencies:

Our largest agencies are open with 100% services available
Waterbury: 5,703 clients (both sites open),
New Haven 9,222 clients (3 of 4 sites open: St. Rafaels Hospital, Yale New Haven Hospital, Hill Health Center),
Hartford: 7,042 clients (1 of 2 sites open: Park Street open, Burgdorf Clinic unknown),
Bridgeport: 6,609 clients (both sites open).

Also open:
Norwalk 2,200;
New London/Norwich/Groton 4,345;
Day Kimball Hospital 1,100

Closed:
East Hartford: 4,833
Family Strides: 1,399 (Torrington)

Unknown/pending:
Meriden/Middletown: 3,934
Stamford: 3,100
Danbury: 2,206
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Windham: 1,114

Middlesex Hospital has reported that they are back on external power. They opened up additional patient care units
that have stretched their staffing. They report that at present they are OK and do not require outside staffing
support.

DPH is working with Regional Hospitals and ESF-8 for DPH to resolve sheltering issues for medically frail persons.

John Dempsey Hospital emergency department has oxygen dependent patients brought in by ambulance. St Francis
Hospital has 34 home oxygen dependent patients presently in the same situation. Charlotte Hungerford Hospital has
some oxygen dependent patients but is working with home health care providers. Bristol Hospital has 24 home
oxygen dependent/medically frail patients.

There are currently 81 nursing homes and 29 residential care homes on generator. Two nursing homes have
identified a reserve of fuel for two days, however are having difficulty arranging a delivery. They will be referred to
the local emergency management director for further assistance. DPH has been unable to make contact with 6
facilities, however will schedule an on-site visit.

One free-standing residential substance abuse facility (Connections, Middletown, capacity of 14 clients, census 12)
has evacuated to one of their sister facilities due to loss of power and heat. The evacuation has been without
incident.

Red Cross
There are current 47 open shelters 12 shelters Red Cross managed. This number is fluid and is changing rapidly. The
client numbers change from day time to evening because people go to work or home and then return at night.
We now are assigned a DR number and have requested help from other areas so we can continue to manage our 12
shelters and try to staff additional shelters in the future for long term.

Red Cross personnel to man the shelter are experiencing difficult traveling to the shelters. Consequently, the Red
Cross is encouraging cities to rely on regional sheltering centers.
______________ ______________________________________________________________________________
ESF11 – Agriculture and Natural Resources

Department of Energy and Environmental Protection

City of Torrington has requested that their waste water treatment plant be put on a priority list for power
restoration, due to the fact that they cannot process solid waste on generator power.

Department of Agriculture
DoAg is reaching out to stakeholders. Aquaculture reports no significant issues. CT Farm Bureau offices without
power/phone, no issues reported advised to refer request for assistance to the dept.

Guida's Dairy has been down since Saturday, 90,000 gallons in inventory. No estimated time of restoration. Milk
being diverted to Agri-Mark West Springfield. Evaporator is offline due to an electrical problem. Unknown when they
will be back online. DoAg sending staff to assess product. Deliveries to Agri-Mark are backed up due to lack of space.
Some loads of milk being dumped due to lack of storage.

Milk haulers report few issues getting to farms, many farms on generators. Problem is finding a place to unload milk
as described above.

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Sgt. Harvey of Waterbury PD/Animal Control is looking for a generator for the dog pound in order to run the furnace
for the dogs. Facility is currently under quarantine for parvovirus so relocation is not possible. Referred Sgt. Harvey to
contact local EM to have Region 5 Coordinator contact SART Team for assistance. If Sgt. gets no assistance asked her
to call EOC ag desk.

_______________________________________________________________________________________

ESF12 - Energy
United Illuminating
CUSTOMERS OUT: 8,924
CUSTOMERS RESTORED: 46,849

LINE CREWS: 41
UI: 6 (5 crews to start at 12:00 pm; 12 crews to start at 3:00 pm) – 23 total by 15:00 hours
Contractor: 35 (10 Green Mountain Power Mutual Assistance crews started @ 10:00 am)

TREE CREWS: 15
PATROLLERS: 17
UI: 2
Contractor: 15
WIRES DOWN: 32
SERVICE CREWS: 27
Call Center Fully Staffed.
Town of Trumbull requested 2 Tree and 2 Make Safe crews and they have been dispatched.
Town of Fairfield and City of New Haven have requested 1 Tree and 1 Make Safe crew and they have been
dispatched.

CL&P
Customer Outage Information:
Customers without power: 748,209
% of total customers: 60%
Number of trouble spots: 15457

Peak outages were about 831,000

· Crews are in all towns, working closely with area DPW to clear roads so we could excess our equipment; making
areas safe remains a priority
· Damage assessment continues, once completed we’ll be able to provide restoration projections
· Restoration could take up to a week, or more in some areas
· 351 line crews and 181 trees crews are working
· We are securing additional crews
· Today, restoration projections will be available for towns served by the Greenwich and New London area work
centers
· 146,000 restored so far
· We have liaisons in 70 towns; more liaisons are available if needed. We’re reaching out to Regional Council of
Governments today
· With today being Halloween, CL&P is strongly advising residents to accompany their children while trick or
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 treating to help them avoid any potentially dangerous situations. Be on the watch for downed lines that may
be unseen and obscured by fallen limbs or snow and obscured by fallen limbs or snow.

Department of Consumer Protection -DCP

DCP is in the process of attempting to gather information on the status (open or closed) of retail gas stations.

__________________________________________________________________________________________
ESF13 – Public Safety and Security

Department of Emergency Services and Public Protection

State Police Statewide Activity:

Calls for Service: 112
Accidents: 0
Accidents with Injuries: 0
Fatalities: 0
DUI- 0
Motorist Assists: 9
Non-Reportable: 79

Major highways are now experiencing dry travel lanes and are able to facilitate normal traffic flow.

Major Highway Corridors:

No major problems

Secondary State Roadways:

Numerous statewide closures due to down trees and power lines especially in the northwest sections of the state.

Weather Related Activity:

Many trees and power lines remain down resulting in continued road closures throughout the state.

Significant Active Incidents:

HQ, Forensic Lab, Troop B, Troop C, Troop I, Troop L, and Troop W operating on generator power and there is no
restoration update from CL& P to report.
Phone Issues: Troop C 911 calls being routed to Troop K. Troop I 911 and Admin. lines being routed to Troop A. Troop
W lines being routed to HQ.

Running Event Totals:

10/29/11 at 1200 hours through 10/31/11 at 1200 hours
Calls for Service: 3773
Accidents: 501
Accidents with Injuries: 48
Fatalities: 02
DUI: 04
Motorist Assists: 552
Non-Reportable: 3003

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Department of Corrections -DOC

North and South District Offices are currently closed because there is no heat or power.

Per AT&T it appears the phone issue at Carl Robinson and Osborn is due to power issue. Generators have been
deployed to these sites by AT&T.

A priority list for power outages has been sent to CL&P.

Several facilities still on generator power and no staffing issues.

Connecticut Military
Supporting Town of Tolland and Rocky Hill with generators.
Standing up for commodity distribution.
Supporting debris removal in Woodbury.

______________________________________________________________________________________________

Misc. Support Functions

Info Line (2-1-1)

Today, Oct 31 2-1-1 has received 431 calls related to the storm.
From Friday, Oct 28 to Oct 31, 2-1-1 has received 1,094 calls related to the storm.
Calls continue to be mostly for shelter and power outages.
2-1-1 call center still on generator power.

To file information on shelter openings with 2-1-1 call 860-571-6053 and leave a message or email:
theresa.baylock@ctunitedway.org

Department of Labor -DOL

The following DOL offices are without power and closed:

DOL's Central Office in Wethersfield;

The One-Stop Centers in Torrington, Enfield and New Britain; and The
Adjudications Office in Middletown.

Claimants will be called to reschedule their hearing.

However, our generator in Wethersfield has maintained power to our

processors so unemployment claims are being processed and paid.

The Unemployment Call Centers in Hartford and Hamden are up and running
with reduced staff, so wait times will be longer than usual.

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The Call Centers have approximately 43 staff in each. Today we are down
12 in one, 14 in the other.

Special Request: we have a less than dependable supply of diesel to our

500 gallon tank in the Central Office which requires daily refill to
keep the unemployment claims processing. We may need assistance in
securing delivery.

The DOL website will be updated with changing conditions.

End of report. Next update to be issued at 1600 hrs

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