Você está na página 1de 4

THURSDAY, FEBRUARY 7, 2008

Organizational Behaviour - 3

1. In order to understand the Rogers' theory one needs to understand which of the following?
Correct Answer
The self concept , The organism , The development of self
2. Cinderella, a mechanical engineer, had joined as a management trainee in XYZ Ltd. She's the
niece of the managing director of XYZ Ltd. Her manager was aware of this fact and hence he always
gave simple and easy tasks to her. Cinderella was enthusiastic, and equally efficient, to work on some
challenging tasks but she was always kept away from them. All this beyond creating stress, deprived
her from fulfillment of self-esteem needs. What kind of stress is being experienced by Cinderella?
Correct Answer
Hypo stress
3. A change in the organization requires a corresponding change in the employee's individual
personality.
Correct Answer
True
4. To change organizational culture successfully we need to :-
Correct Answer
Find the most effective sub-culture and use it as an example , Practice what we preach , Include
employees in the change process
5. The special meaning assigned to words is called ________.
Correct Answer
Semantics
6. Identify the steps involved in morale surveys :-
Correct Answer
Drafting of questionnaires , Interviewing people , Analyzing collected data
7. Behavioural scientists are focusing their attention on :-
Correct Answer
Organizational adaptability , Relationship of organizational structure to human behaviour , Decision
making
8. Select the morale indicators :-
Correct Answer
Rate of finished goods rejections , Rate of raw material wastage , Resignation by skilled employees
9. The leadership process is a function which relates only to the leader and other situational
variables.
Correct Answer
False
10. The group ________ are more important to the group members than any financial incentive.
Correct Answer
Norms
11. Congruent change in attitude means movement in:-
Correct Answer
The same direction
12. What are the elements of the process of bringing about change in people as suggested by
Lewin?
Correct Answer
Unfreezing , Refreezing , Moving
13. State the specific characteristics of high achiever :-
Correct Answer
Need for immediate feedback , Satisfied with his accomplishment , Moderate risk taker
14. Match The Following
Correct Answer

Frederick Taylor
Scientific management

Hugo Munsteberg
Industrial accidents

Waller Dill Scot


Industrial psychology

Fred Luthans
Human relations

15. Roger's defines the ________ as an organized, consistent, conceptual gestalt composed of
perceptions of the characteristics of the 'I' or 'me'.
Correct Answer
The self concept
16. On the managerial grid, a manager falling in the ________ category will have maximum
concern for both people and production.
Correct Answer
9.9
17. Which step concerned with the management of change involves the identification of the root
cause?
Correct Answer
Diagnose the problem
18. ________ communication is useful for flatter organizational structure.
Correct Answer
Lateral
19. The factor of ________ implies that an individual may attend to moving objects in their field
of vision that to static objects.
Correct Answer
Motion
20. The communication process can be improved by ________.
Correct Answer
Reducing status barriers
21. Organizational Behaviour studies the importance of :-
Correct Answer
Human elements in the organization
22. The storming stage relating to development of a team is characterised by which of the following
aspects?
Correct Answer
Emergence of conflicts , Seeking task related guidance from the leader , Deciding the responsibilities
of each team member
23. Features of Maslow's need hierarchy theory are:-
Correct Answer
Theory of human motives , Classifies basic human needs in a hierarchy , Theory of human motivation
24. Conceptual skill is the distinguishing feature of job performance at the operating level.
Correct Answer
False
25. In the process of perception, feedback is important for interpreting the perceptual event.
Correct Answer
True
26. The term LOC in the study of personality stands for:-
Correct Answer
Locus of control
27. The most superficial level of organizational culture consists of ________.
Correct Answer
Symbols
28. Social self is the way an individual appears to self.
Correct Answer
False
29. Bharat had joined Applications Network Pvt. Ltd. as a trainee software engineer. After two
years he was promoted as the manager-applications. As the manager, his job included providing
guidance to his team with respect to writing the software program so as to get the desired report. His
top class performance provided him with an opportunity to become the director of his company.
Bharat wants to know what type of skills will be more in demand for a director, along with the human
skills?
Correct Answer
Conceptual
29. In the "non-directive" interviewing method the interviewer is supposed to :-
Correct Answer
Take a role with confidence
30. Advise the management of Beta and Gamma Ltd. About the various groups that can be created
in an organisation.
Correct Answer
Effective group , Formal group , Informal group
31. Present Indian government protects the Indian industry from foreign competition.
Correct Answer
False
32. Mr. Kamat is an executive who directs, guides and influences the work of his subordinates. His
objective is to ensure that his subordinates work for attaining the specified goals. Also, he mediates
between the individual assistant and the organization in such a manner that both will obtain the
maximum satisfaction. Whose role is being played by Mr. Kamat?
Correct Answer
Leader
33. External adaptation and survival has to do with the establishment and maintenance of effective
working relationships among the members of the organization.
Correct Answer
False
34. During the moving phase of the change process, the ________ occurs when individuals are
forced to encounter a situation that calls for a new behaviour.
Correct Answer
Internalization
35. What can you gather from the Illumination experiments?
Correct Answer
They provided a momentum to the relay room phase of the studies.
36.
The parties involved in negotiation are strongly motivated to solve problems, exhibit flexibility and
trust. The aforementioned aspects of the negotiating party indicate which type of negotiation?
Correct Answer
Integrative
37. Judge the following statement according to given criteria. "Stress is a physiological
abnormality at the structural or bio-chemical level caused by overloading experiences."
Correct Answer
Both the statement and the reasoning are correct
38. The perceptual process shall always result in correct judgment or understanding of facts.
Correct Answer
False
39. The ability and willingness of group members to set goals and work towards their
accomplishment is known as ________.
Correct Answer
Group maturity
40. According to Likert, few variables characterize the leadership style. Select these variables :-
Correct Answer
Casual , Intervening , End-result
41. Organizational objectives can be achieved by :-
Correct Answer
Group work , Division of labour , Hierarchy of authority
42. Match The Following
Correct Answer
Alderfer's theory
Recognizes three groups of core needs

Vroom's theory of motivation


Expectancy model

Porter Lawler model


Relationship between performance and satisfaction

Abraham Maslow
Theory of need hierarchy

43. Valence refers to the degree of favourableness or unfavourableness towards object.


Correct Answer
True
44. In heavy muscular work, ________ fatigue is unquestionably a major factor contributing to
work decrement.
Correct Answer
Physiological
45. Perceptual similarity is a major cause of industrial conflicts.
Correct Answer
False
46. High competitiveness and profit orientation is a characteristic of which type of organizational
culture?
Correct Answer
Market
Your Answer
Market