Escolar Documentos
Profissional Documentos
Cultura Documentos
Business Solutions
The various solutions are grouped into horizontal (functional) and vertical (industry)
solutions. The functional solutions are:
• Customer service
• Finance and accounting
• HR outsourcing
• Knowledge services
• Order management
• Procurement
Major Customers
Could not get the list of clients, but it has signed a multi-million dollar outsourcing
contract with Royal Philips Electronics of Netherlands. As part of the agreement, Philips
will enter into a multi-year contract with Infosys BPO to provide Finance&Accounting
(F&A) services and the processing of purchasing orders. Infosys will also acquire three
shared service centers located in India, Poland and Thailand from Philips. Infosys BPO
has seen significant growth of over 70% in revenues and an increase in client base of over
one-third in FY2007.
Financials
Infosys BPO is a subsidiary of Infosys Technologies and all the financial data given
below refers to the parent company.
(On BSE)
Year over year, Infosys Technologies Ltd. has been able to grow revenues from $2.2B to
$3.1B. Most impressively, the company has been able to reduce the percentage of sales
devoted to income tax expense from 3.25% to 2.72%. This was a driver that led to a
bottom line growth from $555.0M to $850.0M.
For financials please refer to
http://investing.businessweek.com/research/stocks/financials/financials.asp?symbol=INF
Y.O
Competitors
As per the 2006-07 exporter rankings released by NASSCOM
Rank Company
1 Genpact
2 WNS Global Services
3 Transworks Information Services
4 IBM-Daksh
5 TCS BPO
6 Wipro BPO
7 Firstsource solutions
8 HCL BPO
9 Infosys BPO
10 EXL Service Holdings
The ITES-BPO sector grew by 33.5 percent in the last fiscal contributing 8.4 billion
dollars to the total software and services exports of 31.4 billion dollars. Infy BPO closed
FY 2006-07 with revenues of $148 million.
Company Strategy
• Ranked No.1 in securities processing BPO business
• Wants to be in the top 5 of Finance and accounting BPO service players with the
Philips contract
• Infosys BPO has strong clients in the media sector like TV 18 group and National
Geographic Channel International