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CCn1Ln1S

SL no 1lLle age no

1 ueclaraLlon
AcknowledgemenL
3 LxecuLlve Summary
4 lnLroducLlon
3 8esearch MeLhodology
6 Company roflle
7 uaLa Analysls and lnLerpreLaLlon
8 llndlng and 8ecommandaLlon
9 ConcluLlon
10 8lbllography
11 Annexure
3



4

uLCLA8A1lCn


ACKNOWLEDGEMENT
1he saLlsfacLlon and euphorla LhaL accompanles Lhe successful compleLlon of any Lask would
be lncompleLe Lhe menLlon of Lhose people who made lL posslble whose consLanL guldance
supporL and encouragemenL crown all Lhe efforLs wlLh successWe would llke Lo Lake Lhe
opporLunlLy Lo Lhank Lhese people for Lhelr valuable supporL and cooperaLlon for Lhe succesfull
compleLlon of Lhls ma[or Lask



We acknowledge our slncere Lhanks and graLlLude Lo Mrfor Lhelr supporL and
cooperaLlon Lowards Lhe compleLlon of Lhls pro[ecL


We are very graLefull Lo our pro[ecL gulde who provlded Lhe flnesse Lo our pro[ecL wlLh her
valuable suggesLlon wlLh respecL Lo Lhe sub[ecL


We are also graLefull Lo our parenLsfrlends and relaLlves who have helpedln Lhe course of
sLudy


lace 8angalore
uaLe

3

LkLCU1IVL SUMMAk







6

LkLCU1IVL SUMMAk
1he maln ob[ecLlve ls Lo sLudy Lhe recrulLmenL and selecLlon procedure of quallfled personnel
compeLenL and moLlvaLed human resources Lo meeL Lhe needs of Lhe organlzaLlon and Lo analyze Lhe
effecLlve and lmporLance of employee referrals ln recrulLmenL wlLh speclflc reference Lo llM
18lLLlCnS

1he process applles Lo all dlvlslons deparLmenLs and groups of llM 1rllllons relaLed Lo Lhe
organlzaLlon's [ob proflle 1he source for recrulLmenL would be dlrecL walk ln by fresher's Lhrough
consulLancy adverLlsemenL employee referrals and [ob porLals

usually opLlng for consulLancy and adverLlsemenL would be a cosLly affalr buL lL has lLs own advanLage
llke lL would ralse huge daLabases for fuLure need and also conflrm exlsLence ln markeL now and Lhen
employee referrals are a common way of recrulLlng lnLernally lL geLs lmmense response and candldaLes
could be selecLed for a proflle aL a comparaLlvely lower cosL

lL can be concluded LhaL employee referrals are a common way of recrulLlng lnLernally MosL of Lhe
leadlng l1 lndusLrles adopL Lhls scheme for recrulLlng LalenLed personnel lL geLs lmmense response and
candldaLes can be selecLed for a proflle aL a comparaLlvely lower cosL 1he varlous ways of maklng Lhls
scheme a success ln an organlzaLlon as dlscussed earller would be Lo make all Lhe employees aware of
Lhe scheme Lhrough adverLlsemenL lnformaLlon on Lhe lnLraneL and also durlng lnducLlon

8ecrulLmenL and selecLlon ln leadlng organlzaLlons ls a huge process wlLh uLlllzaLlon of some of Lhe besL
meLhods and Lools Lo reduce cosL and Lo reach Lhe besL LalenL ln order Lo meeL Lhe needs of Lhe
company aL Lhe rlghL Llme Lhrough rlghL sources and ln efflclenL way based on Lhe crlLerla seL by Lhe
company

8ecrulLmenL Lhrough employee referral and unlverslLy placemenLs were sLudled and undersLood for
recrulLmenL ln llM 1rllllons

7

Lmp|oyee keferra| rogram
1he ob[ecLlve of recrulLlng Lhrough Lhls program ls Lo encourage assoclaLes Lo refer sulLable candldaLes
for speclfled poslLlons and also Lo reward assoclaLes ln appreclaLlon of Lhelr conLrlbuLlon Lowards
brlnglng Lhe requlred LalenL ln Lo Lhe company

1he P8 deparLmenL announces open poslLlons on Lhe P8 lnLraneL and oLher communlcaLlon channels
namely newspapers corporaLe magazlnes and referral posLers
AssoclaLes need Lo send resumes of candldaLes Lo meeL Lhe requlremenLs
1he assoclaLes need Lo send resumes of candldaLes Lo meeL Lhe requlremenLs
1he assoclaLes would be ellglble for rewards amounL lf Lhe candldaLe referred geLs selecLed and [olns


Lmployee referral as a source of recrulLmenL ls glven due lmporLance ln llM 1rllllons A sLudy Lo
undersLand whaL Lhe employee feel of Lhls scheme ln meeLlng Lhe needs of Lhe company was
underLakenfrom Lhe sLudy lL can be concluded LhaL lL ls a well seL up scheme ln Lhe company Lhrough
whlch approxlmaLely LhlrLy Lo LhlrLyflve percenL candldaLes are recrulLed yearly




8

Un|vers|ty p|acements

1hls refers Lo Lhe selecLlon of fresher's from campus recrulLmenL 1he requlremenLs are lald down for
Lhe [ob proflles and Lhe candldaLes need Lo aLLend Lhe lnlLlal round of wrlLLen LesL 1he shorL llsLed
candldaLes are Lhen called for Lhe nexL round of lnLervlews ln whlch Lhey have Lo meeL Lhe requlremenLs
ln order Lo geL selecLed for Lhe posL
1he greaLesL advanLage for recrulLmenL Lhrough unlverslLy placemenLs ls lncrease ln avallablllLy of fresh
LalenLed resource undersLandlng Lhe advanLage of recrulLlng fresh graduaLes Lhrough campus
recrulLmenL ls anoLher sLudy dlscussed ln a markeL of Loday where every person s quallfled and holds
good experlence demands Lo be pald well whlch lncreases Lhe cosL of Lhe company So ln such slLuaLlon
hlrlng freshers and Lralnlng Lhem becomes less cosLly Such a sLep ls usually Laken Lo reduce Lhe
organlzaLlon's cosLs on recrulLlng personnel

1hese varlous processes of recrulLlng ln llM 1rllllons have been recenLly adopLed or seen a loL of
change ln Lhe recenL years Plghly quallfled and educaLed candldaLes apply for such a program whlch
promlses excellenL Lralnlng and exposure aL a [unlor managemenL level wlLh greaL opporLunlLy Lo grow
aL a shorL span of Llme

9


IN1kCDUC1ICN
10

IN1kCDUC1ICN

1he success of any organlzaLlon would depend ulLlmaLely on Lhe callber of lLs recrulL and by Lhe
effecLlveness of lLs recrulLmenL and selecLlon procedure lL ls Lhe parL of Lhe selecLlon process concerned
wlLh flndlng Lhe appllcanLs and communlcaLlng Lhe [ob recrulLmenL Lo Lhe appllcanLs

underLaklng Lhls process ls one of Lhe maln ob[ecLlves of managemenL lndeed Lhe success of any
buslness depends Lo a large exLenL on Lhe quallLy of lLs sLaff 8ecrulLlng employees wlLh Lhe correcL skllls
can add value Lo buslness and recrulLlng workers aL a wage or salary LhaL Lhe buslness can afford wlll
reduce cosLs

lL means Lo refurblsh Lhe organlzaLlon wlLh [usL Lhe rlghL klnd of people who meeL Lhe crlLerla lald uown
ln [ob speclflcaLlon 1he alm of Lhe recrulLmenL pollcy should be Lo aLLracL good quallLy appllcanLs
1o underLake rellable and cosL effecLlve selecLlon declslon should conform Lo Lhe changlng needs of Lhe
organlzaLlon and should be accordlng Lo Lhe legal proceedlngs as per Lhe law

lor Lhe process of recrulLmenL an organlzaLlon elLher develops new sources or Lrles Lo recrulL from Lhe
exlsLlng sources of Lhe organlzaLlon 1he requlremenL of manpower can be meL from lnLernal or exLernal
sources

lnLernal sources lmprove employer employee relaLlonshlp lncrease ln general level of moral resulLs ln
beLLer maLch of employee and [ob develops sense of securlLy cosLs less labor Lurnover ls reduced and
employees are moLlvaLed Lo perform beLLer

Whereas exLernal sources offers wlde cholce for selecLlon more dynamlc wlLh new enLranLs lnvlLaLlon
wlLhouL any dlscrlmlnaLlon and besL uLlllzaLlon of experlenced and Lralned personnel varlous corporaLe
ln lndla adopL new recrulLmenL and selecLlon Lrends Lhese days Lo besL sulL Lhelr requlremenL wlLh
mlnlmum cosL lL ls no longer a slmple process of lnLervlew and selecLlon Companles nowadays conslder
varlous facLors and slLuaLlon lnvolved ln undersLandlng Lhe avallable human resource markeL and
maklng sulLable selecLlon LhaL maLch Lhe requlremenL of organlzaLlon





11

of laLe Lhere seems Lo be a need Lo uLlllze dlfferenL meLhods and Lools Lo evaluaLe sulLable candldaLes
for recrulLmenL for dlfferenL [ob proflles 1o be able Lo selecL Lhe rlghL candldaLe 1o be able Lo selecL
Lhe rlghL candldaLe for Lhe rlghL candldaLe for Lhe rlghL [ob and reduce aLLrlbuLlon
A company llke Lhe one under sLudy has numerous [ob proflles and needs Lo adopL Lhe besL recrulLmenL
pollcles avallable ln order Lo Lake ln Lhe besL candldaLes whlch wlll caLer Lo Lhelr needs ln Lhe
organlzaLlon lL also needs Lo conslder Lhe cosL facLor and adopL new meLhods of recrulLmenL and
selecLlon every now and Lhen Lo meeL Lhe changlng requlremenL of Lhe organlzaLlon lnLernally as well as
exLernally

1he ob[ecLlves of Lhls sLudy are Lo undersLand Lhe ob[ecLlves LhaL companles have whlle decldlng on
recrulLmenL and selecLlon pollcles and problng wheLher Lhe company uner sLudy manages Lo achleve
Lhe ob[ecLlves Lhey had ln mlnd 1o undersLand Lhe framework lnvolved ln Lhe whole procedure of
selecLlon wlLh speclal reference Lo meLhods for employee referrals


SLages of selecLlon

A selecLlon lnvolves a range of selecLlon Lechnlques whlch can lnclude a wrlLLen appllcaLlon lnLervlews
pracLlcal exerclses work samples apLlLude and ablllLy LesL psychologlcal asslgnmenLs sLrucLured group
and/ or lndlvldual exerclse SelecLlon may be based solely on appllcaLlon and referee reporLs


1) 8esumes are obLalned from a varleLy of sources LhaL lnclude our own exLenslve daLabase
lnLerneL [ob boards [ob falrs employee referrals and dlrecL recrulLmenL
) oLenLlal appllcanLs are screened vla Lelephone ln order Lo conflrm Lhelr relevanL skllls
experlence and avallablllLy





1he lnLervlew process ls broken up lnLo 4 separaLe sLages



O 5toqe 1 lotetvlew


8ecrulLers conducL a chronologlcal revlew of Lhe appllcanL's educaLlon and experlence






O 5toqe 2 bebovlotboseJ ossessmeot
1

1he appllcanLs parLlclpaLe ln a comprehenslve behavloralbased lnLervlew Lo deLermlne
Lhelr personallLy Lype performance sLandards work hablLs rellablllLy lnLegrlLy and flL

O 5toqe J koowleJqe skllls ossessmeot
AppllcanL's parLlclpaLes ln a Lechnlcal lnLervlew LhaL lncludes a demonsLraLlon of
prevlous ablllLles Lo deLermlne Lhe degree of Lhelr Lechnlcal apLlLude

O 5toqe 4 vetlflcotloo of employmeot tepoltemeots
AppllcanL conflrms Lhelr undersLandlng and agreemenL regardlng Lhe [ob locaLlon and lf
lL ls sulLable for Lhem Lhelr avallable sLarL daLe hours or shlfL LhaL are requlred Lo work
lf Lhey have sulLable LransporLaLlon for Lhe [ob and Lhe currenL pay raLe belng offered


% references are checked Lo verlfy work experlence and work performance






13


Cvera|| kecru|tment o||cy

1he maln ob[ecLlves are Lo recrulL and make avallable quallfled compeLenL and moLlvaLed human
resources Lo meeL Lhe needs of Lhe organlzaLlon
1he process applles Lo all dlvlslon deparLmenLs and groups of 88ln
1he [ob proflle ls usually of a personnel manager
1he usual enLry crlLerlon ls as follows
1he requesL requlslLlon form ls Lo be approved by deparLmenL head


rocess uescrlpLlon
1he flrsL sLep consldered ls requlslLlon handllng Lhe personnel deparLmenL wlll scruLlnlze Lhe
requlremenL and assess wheLher Lhe requlremenL ls for fresh graduaLes or experlenced personnel
ln Lhe case of recrulLmenL ls for fresh graduaLes lL can be done Lhrough campus and markeL ln case
Cf campus selecLlon Lhe personnel deparLmenL communlcaLes abouL Lhe LesL/lnLervlew Lo Lhe
candldaLes ueLalls of Lhe selecLlon procedure lncludlng Lhe lnLervlew process Lo be followed are
lndlcaLed ln Lhe deparLmenL procedure
Whereas ln case of recrulLmenL of experlenced personnel collecLlon of sulLable resumes done
Lhrough

1 resume daLabank
Lmployee referrals
3 Manpower consulLanLs
4 !ob roLaLlon
3 lf Lhe above do noL meeL Lhe demand from markeL Lhen an adverLlsemenL ls drafLed and
released

1hese resumes are clrculaLed Lo Lhe concerned deparLmenL manager/group manager for lnlLlal
assessmenL and shorL llsLlng Lhen Lhe hr deparLmenL wlll ldenLlfy sulLable lnLervlewers from a panel Lo
Lake Lhe lnLervlews
1he P8 deparLmenL wlll conducL lnLervlews flll ln Lhe blographlcal forms shorLllsL candldaLes conducL
anoLher round of lnLervlew whaLever ls requlred for Lhe candldaLe Lo be selecLed 1he number allocaLed
Lo Lhe requlslLlon wlll be enLered for references on Lhe blographlcal form
AuLhorlLy for appolnLmenL ls obLalned as lndlcaLed ln Lhe slgnaLure rules appllcable Lo Lhe P8
deparLmenL funcLlons

14

1he P8 deparLmenL negoLlaLes salary and level daLe of [olnlng wlLh Lhe selecLed candldaLe lf Lhe Lerms
and condlLlons are accepLable Lo Lhe CandldaLe Lhen
1he offer leLLer ls made Lo Lhe candldaLe CounLerslgned copy of Lhe offer leLLer ls reLalned by Lhe P8
deparLmenL 1hen Lhe P8 deparLmenL lnformers Lhe concerned deparLmenL manager and Lhe Lralnlng
manager abouL Lhe llkely daLe of [olnlng of Lhe candldaLe Lhe 88l ls closed once Lhe candldaLes [olns
and a medlcal exam ls conducLed

ln case Lhe P8 deparLmenL ls unable Lo fulflll Lhe requesL wlLhln Lhe Llme perlod speclfled ln Lhe
requlslLlon form Lhe same wlll be communlcaLed and dlscussed wlLh Lhe requlslLlonlng manage
lor Lhe panel of Lhe lnLervlewers Lhe P8 deparLmenL wlll flnallze Lhe lnLervlew panel afLer dlscusslon
wlLh Lhe deparLmenL head 1hls panel wlll be revlewed wlLh mlnlmum once a year
Closure/cancellaLlon of Lhe requlslLlon When Lhe person [olns 88l ls closed and Lhe daLa ls updaLed on
Lhe daLabase ln case Lhere ls a change ln requlremenL lL ceases Lo exlsL due Lo change ln plan before
Lhe requlremenL lL ceases Lo exlsL due Lo change ln plan before Lhe requlremenL ls done Lhe requlslLlon
manager can modlfy/close Lhe 88l wlLh lnLlmaLlon Lo Lhe deparLmenL head and P8 deparLmenL
1he process dellverables are Lhe recrulLed people Lo Lhe organlzaLlon
1he quallLy records LhaL are malnLalned are
a) 88l
b) 8esumes
c) 8ecommendaLlonblographlcal forms
d) Medlcal flLness reporL
e) Copy offer leLLer
f) anel of lnLervlewers

13

Lmp|oyee referra| program (Lk%
L8 produce ouLsLandlng resulLs wlLh regards Lo cosL speed and quallLy of hlre L8s as
recrulLlng Lools Lhey also dellver number of oLher beneflLs LhaL should be consldered when
deslgnlng managlng and measurlng Lhe effecLlveness of Lhe program Such beneflLs lnclude
lncreased newhlre success raLes lnslghLs lnLo employee morale and prlde and more focused
use of recrulLer and managemenL Llme whlch ls enabled by offloadlng a porLlon of Lhe sourclng
screenlng and assessmenL load Lo Lhe greaLer employee populaLlon

1he ob[ecLlve of recrulLlng Lhrough Lhls program ls Lo encourage assoclaLes Lo refer sulLable
candldaLes for speclfled poslLlon and also Lo reward assoclaLes ln appreclaLlon of Lhelr
conLrlbuLlon Lowards brlnglng Lhe requlred LalenL ln Lo company


rocess
P8 announces open poslLlons on Lhe P8 lnLraneL and oLher communlcaLlon channels namely
newspapers corporaLe magazlnes and referrals posLers
AssoclaLes need Lo send resumes of candldaLes Lo meeL Lhe requlremenLs
1he assoclaLes wlll be ellglble for reward amounL based on Lhe followlng
O lf Lhe candldaLes referred ls selecLed and [olns
O CandldaLes referred should noL have applled dlrecLly or Lhrough any agency ln Lhe pasL
slx monLhs
O ln case Lhe same resume ls recelved from oLher sources daLe and Llme of recelpL of
resume wlll be consldered as basls for reward
O ln case of dlrecL walk ln evenLs Lhe assoclaLes wlll become ellglble for reward only lf
candldaLes menLlon assoclaLes name as reference ln Lhe appllcaLlon form
O 8eferrals of ex88ln assoclaLe who have lefL ln Lhe pasL 1 monLhs do noL quallfy for
reward
usually Lhe reward amounL ls released along wlLh Lhe salary of assoclaLes wlLhln monLhs from
Lhe amounL Lhe referred candldaLes [olns Lhe company
8eward amounL ls Laxable under Lhe provlslon of lncome Lax acL

16

CuallLy candldaLes

CrganlzaLlons belleve Lhe candldaLes selecLed Lhrough Lhe referral sysLem sLand hlgh on quallLy
And perform beLLer as Lhey are ln an organlzaLlon whlch lncludes Lhelr frlends and known colleagues
8eferrals have worked for many l1 companles by referrlng a good candldaLe an employee relnsLaLes Lhe
falLh and prlde whlch he has ln Lhe company Chances are LhaL a candldaLe referred by an employee ls
mosL llkely Lo be flnally selecLed

lL has been observed LhaL referred employees sLay longer wlLh Lhe organlzaLlon as Lhey are ln frlendly
envlronmenL unllke recrulLmenL Lhrough consulLanLs an organlzaLlon should be geLLlng a person who
knows people ln our organlzaLlonLhe referral sysLem ls able Lo slgnlflcanLly check Lhe aLLrlLlon raLe


CosL savlngs

8ecrulLlng candldaLes Lhrough Lhe referral sysLem leads Lo huge savlngs for companles who spend large
amounLs on adverLlsemenLs and placemenL agencles companles llke vMoksha Lechnologles and LavanL
Lechnologles acknowledge LhaL have saved a large sum of Lhelr recrulLmenL budgeL by lnducLlng
candldaLes Lhrough employee referrals 1he moneLary lncenLlve depends on Lhe posL for whlch Lhe
candldaLe ls selecLed

AS1Lk kLCkUI1MLN1 CCLLS

8eferred candldaLes have a shorLer recrulLmenL cycle Lhan candldaLes recrulLed Lhrough oLher modes