Richard Bryant

Jacksonville, FL 32223 904-412-9848 / 904-262-9336 * rbryant1@bellsouth.net

I.T. MANAGER / BUSINESS ANALYST

Successful Manager / Analyst with over 15 years of experience in IBM Midrange Systems Administration/Management with a unique combination of expertise in PC hardware/software, IBM AS/400 hardware/software, ERP software, EDI, Networking and Telecommunications. Proven Supervisor and Technical Specialist with excellent problem solving skills, adaptable in environments dealing with frequent change, delays, or unexpected events. A dynamic leader and team builder: consistently motivating others toward success. Able to develop and implement cost saving measures; cost consciousness; work within approved budget through expertise in: Systems Installation / Migration / Upgrade Strategic / Tactical Planning RPG-ILE Development and Maintenance User Training Six Sigma Greenbelt Certification AS/400 Hardware / Software Electronic Data Interchange (EDI) SDLC and Change Management Streamlining Processes Budget Management

Richard understands that the programs need to solve a business problem or help streamline an operation. Too often IT professionals over complicate issues and insist the operation bend to their programs. Ken Lebersfeld - CEO Capitol Lighting

TECHNICAL SKILLS
AS/400 HARDWARE / SOFTWARE AS/400 V6R1 V3R7 VAI S2K ERP RPG ILE, CL, SQL Query/400 RPG FREE Surveyor/400 Turnover TLAshford Barcode PC SOFTWARE Windows 98, 2000, XP, 7 Microsoft Visio 2010 MAPICS XA Aldon CMS IFS Hawkeye BPCS ERP Mimix Extol EDI IPDS

Microsoft Project 2003 Track-It Help Desk

Microsoft Office 2010 Ultimate

EDUCATION & PROFESSIONAL TRAINING

AS/400 Common Conference, 1999, 2010 MAPICS Conference, 2002 Extol EDI Certification, 2000 ATS Training, CL Programming, 1998 Broward Community College, Advance RPG,1996 Miami Lakes Tech. Ed. Center, Lotus 123, 1989 Miami Lakes Tech. Ed. Center, Dbase III, 1989 MAPICS Implementing the Planning Apps., 1986 Lotusphere Conference, 2002 New Horizons, MCSE Track 2001 MCP Certification, 2001 The 400 Group, Interactive CD ILE course, 1999 ExecuTrain, Advanced Microsoft Word 97, 1998 ExecuTrain, Advanced Microsoft Access 97, 1998 Magic Solutions, Help Desk software, 1997 MAPICS Implementing the Financial Apps., 1986

Richard Bryant

PROFESSIONAL EXPERIENCE AND RELEVANT ACCOMPLISHMENTS

Pilot Pen Corp. Of America, Jacksonville, FL IT Manager 02/2009 thru 08/2011 Provided smooth transfer during relocation of corporate headquarters from CT of all IT functions for Finance, Sales, Customer Service and Purchasing departments. Manage the changing of program output and transition programming issues. Install Iseries software upgrades on two machines. Administer installation and operation of Aldon CMS and Mimix software.
Hired 5 ILERPG experienced programmers and rebuilt IT department which was transferred from CT to FL. Drastically reduced time for system message resolution by developing AS/400 daily operations documentation and training new operator. Reduced Helpdesk calls by providing user education. Answered companywide user application questions and provided data fixes when needed. Upgraded two AS/400's from V5R4 to V6R1. Apply IBM PTF fixes to AS/400. Provided assistance to Finance for VAI System 2000 ERP AP and GL modules eliminating wait time of 4 to 8 hours for software vendor to answer questions and resolve issues. Enabled faster searches for documented issues and solutions by creating a structured documentation system. Successfully passed Japanese version of Sarbanes Oxley by implementing documented processes and procedures. Assisted 2-member helpdesk team Level II/III technical support to resolve advanced, escalated AS/400 operations issues for 200 end users. Provided RPG ILE programming and debugging to find and fix inherited programming bugs freeing up programmers for longer term projects. Provide users with requested data via SQL or IBM Query in Excel format enabling users to quickly provide managers with business critical information. Created MS PowerPoint presentations of the current Inventory processes and presented to management staff; highlighting the areas of needed improvement. Eliminated the need for second shift operator by automating AS/400 nightly processes. Install AS/400 monitor message system and implemented PagerDuty for after-hours on call rotation for the programmers.

NanjingUSA, Inc., Davie, FL IT Manager 01/2007 02/2009 Responsible for three Microsoft 2003 servers, IBM I5 520, EDI processing, Exchange 2007 E-mail server activities. Install Firewall and enhanced Telecommunications.
Implemented VAI System 2000 ERP software in less than 9 months, fully integrated and automated with Extol EDI eliminating the need for daily data manipulation. Upgrade IBM AS/400 Model 600 to I5/520. Reduced EDI ASN/Invoicing processing time by 90% by converting Extol EDI from PC based system to I5 520 (AS/400).

Richard Bryant
Achieved over $24,000 a year savings by restructuring and negotiating Telecommunications contracts. Reconfigured Microsoft 2003 servers and properly installed OS in an Active Directory Integrated environment. Purchased and installed MS Exchange 2007 E-mail server. Joined 15 PCs to domain and setup My Documents folder redirection to server. Reduced EDI processing time by eliminating redundant RPGLE programs and consolidating EDI files. Developed EDI 940 and 945 EDI documentation for remote warehouse trading partner based on standards, eliminating confusion when data issues occurred

Pylon Manufacturing, Deerfield Beach FL IT Manager 04/2003 01/2007 Manage IT staff of three, support BPCS ERP on Iseries, EDI, MS Exchange E-mail server activities, Firewall and Telecommunications in a 75 user environment. Upgrade AS/400 600 to Iseries model 800.
Replaced PC based, dual entry EDI system, with fully automated order/invoice processing by designing custom programs and implementing Extol EDI software. Saved over $100,000 a year in compliance charges by designing and implementing pallet picking process drastically reducing shipping errors to Wal-Mart and Target. Completed failed installation of new Dell servers, Watchguard Firewall, Windows 2000 servers and tape backup library system. Reduced planning time and inventory stock outs by developing Excel spreadsheets utilizing ODBC connections to back end BPCS data providing manufacturing a flexible scheduling system. Implemented centralized network printing and scanning. Implemented Wireless 802.11 network providing flexibility of device placement and hand held bar code devices.

Quipp Systems Inc., Miami FL MIS Coordinator 04/2001 04/2003 Manage all activities relating to AS/400, Windows 2000 Integrated Servers, Mapics ERP, Domino E-mail, Data collection and Telecommunications.
Designed and implemented Sales Commissions program based on cash receipts effectively eliminating manual Excel spreadsheet tracking. Provided training to users of Mapics Payroll and reduced processing time by 16 hours per month. Provided 70 user Help Desk support for all PC and AS/400 hardware/software. Restructured Telecommunications achieving $15,000 a year in savings. Implemented Wireless 802.11 network and RF barcode receiving process expediting components to work areas in a JIT environment.

Pylon Manufacturing, Deerfield Beach FL IT Manager 02/1999 04/2001 Manage Systems Administrator / PC technician, support BPCS ERP and MS Exchange E-mail server activities. Educate users in AS/400, BPCS ERP and PC usage.

Richard Bryant
Replaced independent Pitney Bowes shipping system with integrated PC based system connected to AS/400 saving $50,000.00 annually. Deployed 50-user MS Exchange E-mail system utilizing cost efficient DSL connection and offsite web hosting. Installed and managed Panasonic DBS phone system.

Greenwich/GE Engine Services, Miami FL Programmer/Analyst 05/1996 01/1999 Help Desk Supervisor directing support for over 1000 users and two remote locations with a staff of three. Tested and implemented all new custom programming and documented RPG code problems.
Provided structured training classes to users. Promoted to Programmer/Analyst in 1998. Recommend and deployed PC based Help Desk software markedly reducing help desk resolution time. Task leader for Y2K compliance responsible for remediation documentation and testing. Systems Security officer monitoring systems access and compliance directives. Involved in Turnover change management system installation and provided final testing and promotion of programming objects. Saved Miami location $350,000 annually by utilizing Six Sigma processes to implement a CPU usage tracking system allowing chargebacks to other divisions. Achieved Six Sigma Greenbelt certification.

Successful Systems Innovators, Inc., Ft. Lauderdale FL Systems Engineer 08/1991 05/1996 Work with new AS/400 system installations and file conversions from other systems. Provide installation and user training of System 2000 ERP software. I worked on many System/36 to AS/400 migration projects. Key Marine Inc., Hialeah, FL Data Processing Manager 10/1984 07/1991 Installed IBM System/36 and implemented Mapics V2 software. Migrated organization from paper based system to computerized system by implementing Financial, Order processing applications, Shop Floor data collection and MRP planning.