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hen JDA Software finalized its acquisition of i2 Technologies in January 2010, the agreement signaled open season for mergers and acquisition activity in the logistics solutions space. IBM and RedPrairie pursued new quarries soon after. Consolidation has run equally rampant among mid-tier players such as CDC Software and TradeBeam. In terms of robust functionality and deployment, the pace of change in the logistics and supply chain technology market has spawned a wealth of IT companies with diverse solution suites. Now the industry is ripe for optimization. Inbound Logistics annual Top 100 Logistics IT Providers market research offers a broadsweep perspective of where technology buyers are pulling solutions developers, and how industry at large is responding. The feedback
we received from more than 200 logistics technology companies demonstrates that demand sensitivity remains a two-way street. Growing Demand for On-Demand The maturation of Software-as-a-Service (SaaS) technology has unleashed boundless potential for both buyers and sellers. As flexibility increases and the cost to deploy drops, shippers are more willing to consider new solutions and modules that dont carry the risk of sinking significant capital. They are less resistant to using multiple best-of-breed solutions for specific functional improvements rather than sweeping all-in-one options that do more things less well. The return on investment and the time to install have both hastened. While some companies still hesitate to follow the on-demand route for mission-critical technologies largely for business intelligence
SOLUTIONS OFFERED
LogisticsITCatchesFire
% of IT Vendors
70 60
2011
50 40 30 20 10
2010
iz at io n
S A Fr udi ei tin gh g t /C Pa la ym im en s/ t
Compared to last years data, the biggest change in logistics technology offerings is in the transportation management/TMS space, with a 10-percent jump in the number of vendors providing this solution type. Price pressures to streamline transportation processes and reduce costs, combined with on-demand flexibility, make the TMS space increasingly competitive. Optimization technology is another hot IT commodity (67 percent), given persistent pressures to streamline logistics operations and squeeze out costs. Shippers are also finding more auditing claims/freight payment solutions to help reconcile cash flows and gather molecular-level spend detail to identify areas for improvement.
Tr an s
W ar eh ou
G M lob an a ag l T em rad en e t
/S CE
/T
io n
SC M
pt im
po r
ta t
si ng
/W
privacy and security reasons deployment flexibility has become a primary consideration. Sixty percent of respondents to this years Top 100 survey offer a choice between a Web/ hosted platform or a local install, while 32 percent only provide on-demand technologies, and eight percent exclusively local solutions. Focus on Transportation Manufacturing and retail remain primary areas for logistics technology investment and execution, with 82 percent and 76 percent of respondents, respectively, selling to these customers. But the transportation sector is the top target this year, with 90 percent of vendors focused on those companies a five-percent jump over 2010 data. More third-party logistics providers and carriers are turning to logistics technology vendors for solutions, rather than investing in their own a measure aimed at reducing capital expense, increasing flexibility, and augmenting utility. The sweet spot for IT investment still flows to the middle, with 67 percent of companies indicating the lions share of capital allocation falls in the $50,000-to-$250,000 range, 65 percent in the less-than-$50,000 category, and 39 percent spending more than $250,000. Maturing SaaS software deployments continue to reduce the total cost of IT investment. Across the board, these efforts are paying significant dividends to vendors. In spite of a sluggish economy, logistics IT sales far surpassed last years figures, with 89 percent of technology vendors acknowledging increases of five percent or more (compared with 78 percent in 2010). Nearly 40 percent cite sales growth in excess of 20 percent. The number of IT companies reporting profitability beyond five percent increased to 84 percent, from 74 percent last year. In general, losses were negligible. n
COST BASIS
2006
al
m Sy st e
Tr an
The changing cost basis for logistics information technology over the past five years reveals a clear progression. The number of vendors offering transactional, pay-for-play options (72 percent) has increased 27 percent since 2006, driven largely by the emergence of on-demand delivered solutions. By contrast, the popularity of per-user price structures and full-system installs remains fairly consistent.
Source: Top 100 Logistics IT Providers Survey, 2006 and 2011
NewTop100Trends
Inbound Logistics 2011 Top 100 Logistics IT Providers list (page 58) reflects market flux, diverse solutions, functional specialization, and, most importantly, the demands of the shipper community. For every logistics and supply chain challenge, there is a corollary solution. From tactical, on-demand load and route planning solutions to homegrown TMS and WMS systems to end-to-end visibility technologies that tie everything together, IT vendors are helping shippers better respond to demand. Choosing the Top 100 Logistics IT Providers requires a great measure of due diligence, understanding shippers unique logistics and supply chain challenges, and pairing them with capable solution providers. IL looks for companies where logistics and supply chain solutions are core, and where customer successes are documented and publicized. If you have any questions about our Top 100 list, please e-mail: editor@inboundlogistics.com
April 2011 Inbound Logistics 3
Se at /U se r
sa c
ti
on
ReTAIL/e-buSINeSS/ WHOLeSALe
NOCHARgeTOTHe CuSTOmeR
LeSSTHAN$50K
TRANSACTIONAL
mANuFACTuRINg
TRANSPORTATION
$50KTO$250K
Web/HOSTeD
SeAT/uSeR
info@aankhen.com www.aankhen.com info@accellos.com www.accellos.com sales@agistix.com www.agistix.com info@alsysinc.com www.alsystems.com sales@aljex.com www.aljex.com info@andorrasoft.com www.and-soft.com sales@appianlogistics.com www.appianlogistics.com marketing@apprise.com www.apprise.com sales@apriso.com www.apriso.com sales@arigo.com www.arigo.com sales@ascsoftware.com www.ascsoftware.com ekeller@besttransport.com www.besttransport.com info@cadretech.com www.cadretech.com info@cargosmart.com www.cargosmart.com cass@cassinfo.com www.cassinfo.com growth@gocatapult.com www.gocatapult.com info@cdcsoftware.com www.cdcsoftware.com info@cheetah.com www.cheetah.com info@cleartrack.com www.cleartrack.com info@combinenet.com www.combinenet.com
SYSTem
LOCAL
$250K+
aL Systems
800-548-3745
SeRvICeS/ gOveRNmeNT
aSC Software
937-429-1428
BestTransport
614-888-2378
Cadre Technologies
866-25-CADRE
CargoSmart
408-325-7600
877-377-4400
Combinenet
412-471-8200
LARgeCOmPANIeS
SmALL/meDIum COmPANIeS
100
THE TOP 100 LOGISTICS IT PROVIDERS 2011
PRICE RanGE
InDuSTRIES
nICHE
* COST BASIS TRANSACTIONAL: scalable, depending on the number of transactions SySTem: pricing for a complete install SeAT/USeR: scalable, depending upon system user
SOLuTIOnS OffERED
ROuTINg/SCHeDuLINg gLObALTRADemgmT PRODuCTLIFeCYCLe mANAgemeNT WAReHOuSINg/WmS CuSTOmeR ReLATIONSHIPmgmT ReveRSeLOgISTICS YARDmANAgemeNT AuDITINg/CLAImS/ FReIgHTPAYmeNT SuPPLIeR/veNDOR mANAgemeNT WIReLeSS/mObILe TeCHNOLOgY TRANSPORTATION/ TmS INveNTORYmgmT
SPECIaLIZaTIOn
Physical and financial supply chain visibility
Warehouse management, 3PLs, carriers In-transit shipment visibility for all carriers and modes Warehouse control system, pick-to-light, voice picking, put-to-light, sortation control Freight brokerage, LTL, asset-based carriers, intermodal Web-based transportation management system Fleet routing optimization, GPS tracking, bid tools, territory planning, resource planning ERP for global consumer goods manufacturers, importers, and distributors Manufacturing execution software, WMS Vendor management, supplier risk management, trading partner collaboration Food/beverage, pharmaceutical, manufacturing, 3PL Flatbed, consumer products
SuSTAINAbILITY
e-buSINeSS FuNCTIONALITY
LOADPLANNINg
PROCuRemeNT
DRP/mRP**
SuPPLYCHAIN mANAgemeNT
DemAND mANAgemeNT
OPTImIzATION
mODeLINg/ FOReCASTINg
SeCuRITY
RFID
eRP
3PLs Supply chain visibility and collaboration, shipment execution, trade compliance Freight bill rating, audit, payment, and business intelligence services Global pricing system, international rate engines, ocean contract management Discrete & process manufacturing, consumer products, e-commerce LTL, delivery
Spend management
**DRP/MRP:DistributionResourcePlanning/MaterialResourcePlanning
ReTAIL/e-buSINeSS/ WHOLeSALe
NOCHARgeTOTHe CuSTOmeR
LeSSTHAN$50K
TRANSACTIONAL
mANuFACTuRINg
TRANSPORTATION
$50KTO$250K
Web/HOSTeD
SeAT/uSeR
Compliance networks
877-267-3671
richard.wilhjelm@compliancenetworks.com www.compliancenetworks.com sales@ctlogistics.com www.ctlogistics.com solutions@ctsi-global.com www.ctsi-global.com harold.friedman@data2logistics.com www.data2logistics.com sales@datexcorp.com www.datexcorp.com sales@demandsolutions.com www.demandsolutions.com info@deposco.com www.deposco.com sales@descartes.com www.descartes.com info@elemica.com www.elemica.com info@epicor.com www.epicor.com sales@fortigo.com www.fortigo.com info@foxfiresoftware.com www.foxfiresoftware.com sales@freightgate.com www.freightgate.com information@gtnexus.com www.gtnexus.com sales@highjump.com www.highjump.com None www.ibm.com sales@iesltd.com www.iesltd.com sales@infor.com www.infor.com info@inmotionglobal.com www.inmotionglobal.com kmyers@insightoutsmart.com www.insightoutsmart.com
SYSTem
LOCAL
$250K+
SeRvICeS/ gOveRNmeNT
CT Logistics CTSI-Global
216-267-2000 901-766-1500
Data2Logistics Datex
609-577-3756 727-571-4159
Demand Solutions
800-886-3737
Deposco
877-770-1110
Elemica
610-786-1200
800-999-6995 512-372-8884
HighJump Software
866-444-4586
800-426-4968 201-639-5000
2011 Inbound Logistics
LARgeCOmPANIeS
SmALL/meDIum COmPANIeS
100
THE TOP 100 LOGISTICS IT PROVIDERS 2011
PRICE RanGE
InDuSTRIES
nICHE
* COST BASIS TRANSACTIONAL: scalable, depending on the number of transactions SySTem: pricing for a complete install SeAT/USeR: scalable, depending upon system user
SOLuTIOnS OffERED
ROuTINg/SCHeDuLINg gLObALTRADemgmT PRODuCTLIFeCYCLe mANAgemeNT WAReHOuSINg/WmS CuSTOmeR ReLATIONSHIPmgmT ReveRSeLOgISTICS YARDmANAgemeNT AuDITINg/CLAImS/ FReIgHTPAYmeNT SuPPLIeR/veNDOR mANAgemeNT WIReLeSS/mObILe TeCHNOLOgY TRANSPORTATION/ TmS INveNTORYmgmT
SPECIaLIZaTIOn
Purchase order lifecycle vendor compliance and supplier management TMS, freight payment, logistics management solutions, SCM, trucking 3PLs, logistics service providers, manufacturing, technology Freight bill pre-audit, processing information, business intelligence, and visibility services 3PL warehouse management software, WMS, TMS Supply chain & inventory planning, forecast management, vendor-managed inventory Supply chain execution, WMS, inventory Compliance management, mobile resource management, supply chain execution Supply chain integration, sourcing management, customer management ERP solutions for manufacturing, distribution, retail, and service industries TMS and integration Apparel, consumer electronics, manufacturing, food distribution Scalable, customized, multi-modal supply chain solutions Global trade and logistics visibility, TMS, order management, supplier collaboration Food and beverage, 3PLs, retail Supply chain planning, scheduling, execution; optimization-based decision support Flexible, modular software products scalable to any size operation Manufacturing/distribution solutions with built-in best practices & specific capabilities Fully hosted, Web-based TMS and full suite of logistics/transportation services Supply chain network design & optimization, supply chain vulnerability, risk management
SuSTAINAbILITY
e-buSINeSS FuNCTIONALITY
LOADPLANNINg
PROCuRemeNT
DRP/mRP**
SuPPLYCHAIN mANAgemeNT
DemAND mANAgemeNT
OPTImIzATION
mODeLINg/ FOReCASTINg
SeCuRITY
RFID
eRP
**DRP/MRP:DistributionResourcePlanning/MaterialResourcePlanning
ReTAIL/e-buSINeSS/ WHOLeSALe
NOCHARgeTOTHe CuSTOmeR
LeSSTHAN$50K
TRANSACTIONAL
mANuFACTuRINg
TRANSPORTATION
$50KTO$250K
Web/HOSTeD
SeAT/uSeR
Integration Point
704-576-3678
sales@integrationpoint.com www.integrationpoint.com info@thinkinterlink.com www.thinkinterlink.com sales@iqms.com www.iqms.com info@jda.com www.jda.com info@kewill.com www.kewill.com sales@knightedcs.com www.knightedcs.com sales@leanlogistics.com www.leanlogistics.com sales@log-net.com www.log-net.com thall@logfire.com www.logfire.com info@logility.com www.logility.com info@lmslogistics.com www.lmslogistics.com bcamozzo@cox.net www.logistixsolutions.com sales@made4net.com www.made4net.com info@magaya.com www.magaya.com sales@magiclogic.com www.magiclogic.com solutions@managementdynamics.com www.managementdynamics.com info_americas@manh.com www.manh.com sales@mcleodsoftware.com www.mcleodsoftware.com sales@mercurygate.com www.mercurygate.com pcuellar@mincron.com www.mincron.com
SYSTem
LOCAL
$250K+
Interlink Technologies
419-655-5465
IQmS
866-FOR-ERP2
Kewill
877-872-2379
Knighted
973-746-9802
Logility
800-762-5207
201-645-4345
magaya Corporation
786-845-9150 206-274-6248 201-623-9471 678-597-7091
205-823-5100
mercuryGate International
919-469-8057 281-999-7010
SeRvICeS/ gOveRNmeNT
LARgeCOmPANIeS
SmALL/meDIum COmPANIeS
100
THE TOP 100 LOGISTICS IT PROVIDERS 2011
PRICE RanGE
InDuSTRIES
nICHE
* COST BASIS TRANSACTIONAL: scalable, depending on the number of transactions SySTem: pricing for a complete install SeAT/USeR: scalable, depending upon system user
SOLuTIOnS OffERED
ROuTINg/SCHeDuLINg gLObALTRADemgmT PRODuCTLIFeCYCLe mANAgemeNT WAReHOuSINg/WmS CuSTOmeR ReLATIONSHIPmgmT ReveRSeLOgISTICS YARDmANAgemeNT AuDITINg/CLAImS/ FReIgHTPAYmeNT SuPPLIeR/veNDOR mANAgemeNT WIReLeSS/mObILe TeCHNOLOgY TRANSPORTATION/ TmS INveNTORYmgmT
SPECIaLIZaTIOn
Global trade compliance, regulatory content, connectivity WMS Shop floor integration, single database with expanded ERP features Network design & optimization, transportation bid collaboration Parcel shipping, reverse logistics, global trade management Food, retail, e-commerce, manufacturing, wholesale distribution Transportation technology and supply chain services Cloud-based end-to-end global logistics technology Retail, 3PLs Supply chain visibility, demand, inventory and replenishment planning Industrial manufacturing, chemicals Distribution network design, routing and scheduling, truckload scheduling WMS WMS, cargo system, TMS, cargo tracking, system-to-system integration Load planning, palletization, cartonization Trade compliance, global trade content, supply chain visibility, trade portals Supply chain optimization Freight management, brokerage management, trucking dispatch Multi-enterprise, multi-modal end-to-end TMS Wholesale distribution
SuSTAINAbILITY
e-buSINeSS FuNCTIONALITY
LOADPLANNINg
PROCuRemeNT
DRP/mRP**
SuPPLYCHAIN mANAgemeNT
DemAND mANAgemeNT
OPTImIzATION
mODeLINg/ FOReCASTINg
SeCuRITY
RFID
eRP
**DRP/MRP:DistributionResourcePlanning/MaterialResourcePlanning
ReTAIL/e-buSINeSS/ WHOLeSALe
NOCHARgeTOTHe CuSTOmeR
LeSSTHAN$50K
TRANSACTIONAL
mANuFACTuRINg
TRANSPORTATION
$50KTO$250K
Web/HOSTeD
SeAT/uSeR
sales@nextviewsoftware.com www.nextviewsoftware.com sales@nte.com www.nte.com sales@nvisionglobal.com www.nvisionglobal.com inquiries@onenetwork.com www.onenetwork.com oraclesales_us@oracle.com www.oracle.com info@peoplenetonline.com www.peoplenetonline.com info@pincsolutions.com www.pincsolutions.com milesales@accellos.com www.mile.com sales@questaweb.com www.questaweb.com inquiries@railinc.com www.railinc.com sales@ratelinx.com www.ratelinx.com info@redprairie.com www.redprairie.com info@retalix.com www.retalix.com sales@rmiondemand.com www.rmiondemand.com roadnet@roadnet.com www.roadnet.com sales@robocom.com www.robocom.com sales@royal4.com www.royal4.com None www.sap.com charith.perera@shipxpress.com www.shipxpress.com info@smartcorp.com www.smartcorp.com
SYSTem
LOCAL
$250K+
SeRvICeS/ gOveRNmeNT
nTE
888-607-9371
nVision Global
770-474-4122
Oracle
800-392-2999
Peoplenet
888-346-3486
PInC Solutions
510-845-4900
QuestaWeb
908-233-2300
Railinc Corporation
877-724-5462
RateLinx
262-565-6150
Roadnet Technologies
410-847-1900
562-420-9594 800-872-1727
Formerly
ShipXpress
904-241-5850
Smart Software
800-762-7899
2011 Inbound Logistics
LARgeCOmPANIeS
SmALL/meDIum COmPANIeS
100
THE TOP 100 LOGISTICS IT PROVIDERS 2011
PRICE RanGE
InDuSTRIES
nICHE
* COST BASIS TRANSACTIONAL: scalable, depending on the number of transactions SySTem: pricing for a complete install SeAT/USeR: scalable, depending upon system user
SOLuTIOnS OffERED
ROuTINg/SCHeDuLINg gLObALTRADemgmT PRODuCTLIFeCYCLe mANAgemeNT WAReHOuSINg/WmS CuSTOmeR ReLATIONSHIPmgmT ReveRSeLOgISTICS YARDmANAgemeNT AuDITINg/CLAImS/ FReIgHTPAYmeNT SuPPLIeR/veNDOR mANAgemeNT WIReLeSS/mObILe TeCHNOLOgY TRANSPORTATION/ TmS INveNTORYmgmT
SPECIaLIZaTIOn
Labor and warehouse management systems TMS, WMS, optimization, freight bill audit/ payment, document imaging Global freight audit, payment, and logistics information management services Global optimization, transportation execution, and appointment scheduling Transportation, warehousing, global trade & fleet management, mobile SC applications Internet-based and integrated onboard computing & mobile communication systems RFID, yard management system, supply chain visibility and collaboration Dispatching, accounting, compliance, planning, mobile communications software Global trade management for importers, exporters, FTZs, and brokers IT for railroads and rail equipment owners Vendor compliance, LTL, TL, small parcel, integration capabilities Inventory, transportation, and workforce management, on-demand WMS/TMS Supply chain and retail technology, WMS, TMS, and demand-based replenishment Software, services, and solutions for the rail industry Fleet management solutions WMS, labor management, TMS, voice picking, order management 3PL/4PL, medical, food and beverage, tire and wheel, relocation Suite provider Collaborative supply chain solutions for commodities companies Demand forecasting, inventory optimization
SuSTAINAbILITY
e-buSINeSS FuNCTIONALITY
LOADPLANNINg
PROCuRemeNT
DRP/mRP**
SuPPLYCHAIN mANAgemeNT
DemAND mANAgemeNT
OPTImIzATION
mODeLINg/ FOReCASTINg
SeCuRITY
RFID
eRP
**DRP/MRP:DistributionResourcePlanning/MaterialResourcePlanning
ReTAIL/e-buSINeSS/ WHOLeSALe
NOCHARgeTOTHe CuSTOmeR
LeSSTHAN$50K
TRANSACTIONAL
mANuFACTuRINg
TRANSPORTATION
$50KTO$250K
Web/HOSTeD
SeAT/uSeR
SmC3
800-845-8090
sales@smc3.com www.smc3.com info@spscommerce.com www.spscommerce.com saleshot@us.ibm.com www.sterlingcommerce.com sales@supplychain.com www.supplychain.com sales@supply-vision.com www.supply-vision.com info.requests@syncada.com www.syncada.com info@tclogic.com www.tclogic.com info@tecsys.com www.tecsys.com sales@telogis.com www.telogis.com joe.laro@terratechnology.com www.terratechnology.com sales@tmwsystems.com www.tmwsystems.com us-info@toolsgroup.com www.toolsgroup.com sales@transite.com www.transite.com sales@transportgistics.com www.transportgistics.com sales_info@trnswrks.com www.trnswrks.com info@trendsetinc.com www.trendset.com tmssales@ultrashiptms.com www.ultrashiptms.com fsigman@ustclive.com www.ustclive.com info@xata.com www.xata.com info@zepol.com www.zepol.com
SYSTem
LOCAL
$250K+
SPS Commerce
866-245-8100
847-388-0065
TCLogic
317-464-5152
TECSyS Telogis
514-866-0001 866-TELOGIS
Transite Technology
919-862-1900
TransportGistics TransWorks
631-567-4100 260-487-4450
864-527-4310
ultra Logistics
866-580-3380
Formerly
Xata Corporation
800-745-9282
2011 Inbound Logistics
Zepol Corporation
612-435-2191
SeRvICeS/ gOveRNmeNT
LARgeCOmPANIeS
SmALL/meDIum COmPANIeS
100
THE TOP 100 LOGISTICS IT PROVIDERS 2011
PRICE RanGE
InDuSTRIES
nICHE
* COST BASIS TRANSACTIONAL: scalable, depending on the number of transactions SySTem: pricing for a complete install SeAT/USeR: scalable, depending upon system user
SOLuTIOnS OffERED
ROuTINg/SCHeDuLINg gLObALTRADemgmT PRODuCTLIFeCYCLe mANAgemeNT WAReHOuSINg/WmS CuSTOmeR ReLATIONSHIPmgmT ReveRSeLOgISTICS YARDmANAgemeNT AuDITINg/CLAImS/ FReIgHTPAYmeNT SuPPLIeR/veNDOR mANAgemeNT WIReLeSS/mObILe TeCHNOLOgY TRANSPORTATION/ TmS INveNTORYmgmT
SPECIaLIZaTIOn
Less-than-truckload, rating, transit Retail compliance, customer integration/EDI, supply chain intelligence B2B integration solutions and supply chain execution applications Chemicals, food, glass, industrial fabrics, integrated circuits Freight forwarding, logistics providers, 3PLs Freight bill processing, electronic payment, trade finance, global, cloud-based network Inventory optimization, inventory planning, business intelligence Supply chain execution Telematics, fleet management, driver compliance, fleet safety, transport logistics Demand sensing, inventory, transportation forecasting Domestic surface transportation management & execution Supply chain planning, inventory optimization Transportation management solutions, software & services to carriers and 3PLs Logistics strategy and execution, transportation management Supply chain execution Freight audit and payment, TMS, logistics consulting, data mining Software-as-a-Service TMS, supply chain management, network optimization TMS and managing LTL transportation Intuitive, automated fleet management software solutions for the trucking industry Tools to analyze U.S. imports and exports
SuSTAINAbILITY
e-buSINeSS FuNCTIONALITY
LOADPLANNINg
PROCuRemeNT
DRP/mRP**
SuPPLYCHAIN mANAgemeNT
DemAND mANAgemeNT
OPTImIzATION
mODeLINg/ FOReCASTINg
SeCuRITY
RFID
eRP
**DRP/MRP:DistributionResourcePlanning/MaterialResourcePlanning