EXCEL THROUGH SOFT SKILLS

Make your Personality Professional !

Defining Soft Skills as Success Skills

Soft S kills as :
A cluster of skills that influence how we interact with one another. Ability to relate and connect with people.

Soft S kills as :
Effective Communication Skills Right Attitude and Values Innovation and Creativity Analytical Thinking Flexibility Change Readiness

Interpersonal Skills Negotiation Skills Persuasive skills Time Management skills Problem solving ability Adaptability Leadership and Team building

Types of S ki lls
Hard Skills
Learned from books Learned from hands-on experience Abilities to do things in your chosen career

Soft Skills
Not learned from books Work ethics Habits and traits

Har d Ski lls

Reading Writing Math Computer abilities Logic Skills for particular job requirements

Sof t Sk il ls
Communication ability People skills Professionalism Positive attitude Group/team abilities Understanding of continuing learning Critical, logical, enthusiasm thinking Entitlement

W hy S oft Skills?
For a Smooth Professional Life For More Integrated Operation For More Effective Management To Integrate Strategic Goals For More Appealing Personality

Communication Make it a process

through this process we convey a thought or feeling to someone else. how it is received depends on a set of events, stimuli, that person is exposed to. Communication is a dynamic process how you say what you say plays an important role in communication.

TOTAL COMMUNICATION PROCESS Attributes through Writing 9% Reading 16% Speaking 30%

Listening 45%

Expressing Communication through Body Language

 You have probably already heard you shouldnt cross your arms as it might make you seem defensive or guarded. This goes for your legs too. Keep your arms and legs open.

ON E OF THE RIGH T WAYS WOU LD BE T O H AVE EY E CONT ACT,BUT DONT ST ARE

If there are several people you are talking to, give them all some eye contact to create a better connection and see if they are listening. Keeping too much eye-contact might creep people out. Giving no eye-contact might make you seem insecure. If you are not used to keeping eye-contact it might feel a little hard or scary in the beginning but keep working on it and youll get used to it.

EX PLORE HA VI NG AN EYE CON TACT, B UT D ON T ST ARE

MAKE IT A POINT TO SMILE AND LAUGH

ligh ten up , do nt take your self too ser io us ly. Relax a bit, smil e an d laug h whe n some one say s so met hing funny . Pe opl e wi ll be a lot mor e inc lined to lis ten to you if y ou s eem t o b e a po sit iv e per son. But do n t be the fir st to laug h at your ow n jokes , it mak es you seem ne rvous and nee dy. Smi le whe n you are in trod uced to someone but do nt keep a smil e pl ast ered on your face , you ll seem in sinc er e.

MAKE SURE YOU KEEP YOUR HEAD UP

Dont keep your eyes on the ground, it might make you seem insecure and a bit lost. Keep your head up straight and your eyes towards the horizon

EXPLORE USING YOUR HANDS MORE CONFIDENTLY Instea d of fidgetin g with you r han ds and scr atc hi ng yo ur face use them to commu nicate wha t yo u a re tryin g to s ay. Us e you r ha nds to describe somet hi ng or to ad d wei ght to a poin t you are tryi ng to make . But don t us e them to mu ch or it might become di str ac tin g. And don t let yo ur han ds flail ar ou nd,

KEEP A GOOD ATTITUDE

last but no t leas t, keep a posit ive , open an d re laxe d at tit ude. How you feel wil l come throug h in your body lang uag e an d can make a maj or diff ere nce.

Belie ve in : Soft Skill s add on wit h Ha r d Skill s to enca psula te Cor e Ski lls