Technical Bulletin

SUBJECT: NIP BAND WIDTH AND TRAILING EDGE SKEW ADJUSTMENT PREPARED BY: M. Ishihara CHECKED BY: CLASSIFICATION: Action Required Troubleshooting Retrofit Information

No. RTB-001
DATE: Oct. 31, 96 PAGE: 1 of 2

FROM: 1st Field Information Dept. QAC

Revision of service manual Information only Other

MODEL: Skylark (A183/A184)

1. Nip Band Width Adjustment The nip band width of this model is decided by the height of each screw on both fusing unit pressure arms. Adjust the height of the screw on each pressure arm as follows:

Item Right Pressure Arm Left Pressure Arm

Parts No. A1844085 A1844086

Specification 8 0.2 7.5 0.2

p Note that the adjustment specification differs between the two pressure arms.

Technical Bulletin
SUBJECT: NIP BAND WIDTH AND TRAILING EDGE SKEW ADJUSTMENT

No. RTB-001
DATE: Oct. 31 96 PAGE: 2 of 2

2. Trailing Edge Skew Adjustment Procedure Perform the following procedure in the field to decrease the amount of trailing edge skew: 1) Measure the height of the screw on both fusing unit pressure arms. (The factory standard specification is described on the previous page.) 2) Change the screw height, making sure of the following: NOTE:

The skew will be reduced 0.1 mm by turning the screw once. The height of the screw will change 0.7 mm by turning once. Do not turn the screw more than 3 turns.

6 If the skew on the copy paper is to the right, turn the left pressure arm screw clockwise. 6 If the skew on the copy paper is to the left, turn the right pressure arm screw clockwise.

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Model: Skylark Subject: SC Code #96 Classification:

Technical Bulletin
Date: 31-Mar-97 No: 2 Prepared by: M.Ishihara Checked by: T. Inoue
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PAGE: 1/1

From: QAC 1st Field Information Dept.

Troubleshooting Mechanical Paper path Other (

Action required Service manual revision Retrofit information

The following should be added to the SERVICE CALL CONDITIONS in the Service Manual.

CODE #96 - MAIN SWITCH ERROR

Definition
The machine does not turn off within 8.5 seconds after Auto Shut Off is performed.

Possible Causes
Defective main switch. Connectors of the main switch are not correctly connected. Defective dc harness of the main switch connection (some lines must be cut.) Remedy for the initially produced machines Turn the main switch off and on.

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Model: Skylark Classification:

Technical Bulletin
Date: 15-Apr-97 No: 3 Prepared by: M.Ishihara Checked by: T. Inoue
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PAGE: 1/1

Subject: Additional Procedures for Operation Panel change From: QAC 1st Field Information Dept.
Troubleshooting Mechanical Paper path Other (

Action required Service manual revision Retrofit information

SYMPTOM :Wrong indication on the Operation Panel

CAUSE : Bad connection of the 11P and 6P connectors

SOLUTION:
To confirm whether the two connectors are connected properly or not, the following steps are required when there is an operation panel change from the horizontal position to the vertical position or vice versa. 1) After connecting the 4 connectors (1.11P:from the main harness to the relay harness, 2.11P: from the relay harness to the operation panel, 3. 6P: from the main harness to the relay harness, 4. 6P: from the relay harness to the operation panel), confirm that the connectors are securely connected. 2) Confirm that all indicators can be lit using SP mode No. 11. (This turns on all indicators on the operation panel for 30 seconds. It will turn off automatically after 30 seconds. To turn off the indicators immediately, press the lighter key.) The red and green parts of the copy start indicator turn on together. So the color must be mixed. 3) Turn the main switch off and on. 4) Check all key functions by pressing all keys.

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Model: Skylark Classification:

Technical Bulletin
Date: 15-Apr-97 No: 4 Prepared by: M. Ishihara Checked by: T. Inoue
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PAGE: 1/3

Subject: ADS Adjustment Procedure From: QAC 1st Field Information Dept.
Troubleshooting Mechanical Paper path Other (

Action required Service manual revision Retrofit information

Please correct your Service Manual as follows:

Page 6-41
*: Changed or Newly Added parts 7.6 ADS Adjustment
When: 1. After light intensity is changed 2. Image density in ADS mode is too light or too dark Purpose: Adjustment Standard: Method: How it works: To maintain correct ADS mode operation. ADS Voltage = 2.5 +-0.2V SP56 and VR100 on the main board The bias voltage thresholds which correspond to image density will all change.

1. Place 5 sheets of A4 paper on the exposure glass. 2. Access SP56. The ADS sensor output is displayed. *3. Adjust to 2.5+-0.2 V by turning VR100 on the main board. *NOTE: 1) SP56 should not be used for observing the output value. The standard setting inside the EEPROM is overwritten when this SP mode is accessed. 2) The machines from the factory may not always be within 2.5+-0.2 V. This is not a problem. When adjusting in the field, adjust it to the value described above. - Reasons for correction 1. Note 1 has been added to make sure that SP56 (ADS Adjustment) is used to memorize the adjustment standard value, not for checking the output value. 2. VR101 should always be adjusted after opening SP56, to adjust the voltage to the standard value. 3. To perform SP56, the Start key does not have to be pressed.

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Model: Skylark

Technical Bulletin
Date: 15-Apr-97 No: 4

PAGE: 2/3

Page 7-3
1.2 DIRTY BACKGROUND Possible Causesshould be corrected as follows. Item No. 5 has been eliminated since this copier does not use a fiber optics cable for the ADS sensor. -Possible Causes1. Dirty optics 2. Toner scattering High toner density The inlet seal of the development unit is stripped off. User/SP mode setting error 3. The exposure lamp is not bright enough. This may be caused by deterioration of the exposure lamp or low lamp voltage. 4. In ADS mode, light reflected from the original is too intense. 5. The development bias is grounded.

Page 7-4
1.2 DIRTY BACKGROUND The last paragraph of Action should be corrected as follows. If dirty background occurs only in ADS mode, do the following: Clean the optics and perform the necessary SP modes in order (see Section 4 - Service Remarks for details) If the signal at CN112-3 stays HIGH, check the harness and sensor, and replace any defective parts. If the signal at CN112-2 stays LOW, replace the main board.

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Model: Skylark - Reasons for correction -

Technical Bulletin
Date: 15-Apr-97 No: 4

PAGE: 3/3

1. SP56 (ADS Adjustment) should not be performed by itself. It should be performed as a part of the procedure starting from cleaning the optics. 2. By performing SP56, the image density with ADS compared from the center notch (manual ID) may become lighter, but will not become darker. So, if dirty background occurs only in ADS mode, the standard image density may be out of specification. 3. Since SP56 is used to memorize the adjustment standard value, not for output value checking, the words If the ADS voltage is not within +-0.2 volts of the standard voltage (2.5V) has been eliminated.

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Model: Skylark Subject: Paper Jam Classification:

Technical Bulletin
Date: 30-Apr-97 No: 5 Checked by: T. Inoue
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PAGE: 1/4

Prepared by :M.Ishihara
Troubleshooting Mechanical Paper path Other ( Action required Service manual revision Retrofit information

From: QAC 1st Field Information Dept.

SYMPTOM:Paper jam

CAUSE:
(1) Paper is not fed smoothly at the paper turn section on the paper tray. (2) The paper tray is not set in the machine correctly. (3) The middle driven roller ( A184 2585 ) does not turn smoothly.

SOLUTION:
(1) A mylar has been prepared in the event that this problem occurs. See the mylar installation procedure and Fig.1 attached. Though the part number of the Mylar is not fixed yet, it will be announced by MB (Modification Bulletin) when the production line starts to use the Mylar. (2) The paper tray can be set as shown in Fig.2. The rail is not set on the Rear Rib as shown in Fig.2. So both the left and right upper rails must be on the rear and front as shown in Fig.3. Sometimes the upper or lower rail of the paper tray can be set as shown in Fig.4. Remove the paper tray from the machine and re-set it as shown in Fig.3. (3) There is a possibility that the middle driven roller ( A184 2585 ) has burr on it and this makes the roller stick. So file off the burr and check to see if the roller turns smoothly.

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Model: Skylark

Technical Bulletin
Date: 30-Apr-97 No: 5

PAGE: 2/4

Mylar installation procedure

C
D

C C C B Paper Tray

Fig.1

1. Remove the anti-stick cover from the Mylar [A] 2. Remove 4 small mylars [B] from the Paper Tray. 3. Attach the Mylar [A] to the ribs at the paper turn position in the paper tray.

Caution:
1) The Mylar [A] must be placed under the three mylars [C] 2) The length of the D portion must be 0 to 1 mm. 3) The length of the E portion must be 0 to 0.5 mm.

Drawing B C

Part No. Description A184 2569 Paper Guide Mylar A184 2566 Paper Feed Guide

P/C Page 13 13

Index No. 13 9

Qty 4 3

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Model: Skylark

Technical Bulletin
Date: 30-Apr-97 No: 5

PAGE: 3/4

Paper Tray

Rear Rib Front Rib

Rail

Rail Fig. 2

Fig. 3

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Model: Skylark

Technical Bulletin
Date: 30-Apr-97 No: 5

PAGE: 4/4

Fig. 4

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Model: Skylark Classification:

Technical Bulletin
Date: 15-May-97 No: 6 Prepared by: M.Ishihara
Part information Electrical Transmit/receive )

PAGE: 1/1

Subject: Remaining top of toner bottle From: QAC 1st Field Information Dept.
Troubleshooting Mechanical Paper path Other (

Action required Service manual revision Retrofit information

When replacing an empty toner bottle with a new one, the top [ A ] of the toner bottle may remain in the IU (Imaging Unit) due to procedural error such as removing the empty bottle from the IU without lifting up the lever [ B ]. The following procedure is required when the top of the toner bottle remains in the IU. 1) Lift up the lever [ B ] of the IU. 2) Pick the top [ A ] of the toner bottle out from the IU.

B IU

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Model: Skylark From: QAC 1st Information Dept. Classification:

Technical Bulletin
Date: 31-May-97 No: 7 Prepared by: M.Ishihara
Part information Electrical Transmit/receive

PAGE: 1/1

Subject: Noise from the Drive Unit

Troubleshooting Mechanical Paper path Other ()

Action required Service manual revision Retrofit information

SYMPTOM : Noise from the Drive Unit ( A1841050 )

CAUSE : Too much play in the gear [ A ] SOLUTION : Install a spacer [ C ] on the shaft between the gear [ A ] and the side
plate [ D ] ( position [ B ] as shown below ). If necessary, apply grease on the other side of the [ B ] position.

[A] [C]

[B] [D]

Drive Unit



Model: Skylark Subject: PM Item Revision Classification:
Mechanical Paper path Other (

Technical Bulletin
Date: 15-Nov-97 No: 8 Prepared by: M.Ishihara
Part information Electrical Transmit/receive )

PAGE: 1/2

From: QAC Field Information Dept.

Troubleshooting Action required Service manual revision Retrofit information

The ozone filter and the charge corona unit are assembled or included inside the carton box of the imaging unit, and will be replaced by the customer at each 30k cycle. Please correct your Service Manual as follows: Page 5-2 PM Table
EM Others ADS Exit and Registration Sensors Bearings Ozone Filter R A I I R R I I R Adjust when the lamp voltage is changed. 30 k 60 k 90 k 120 k Notes

Page 5-3 Regular PM Procedure OLD NEW



Model: Skylark

Technical Bulletin
Date: 15-Nov-97 No: 8

PAGE: 2/2

Page 5-4 Regular PM Procedure

1. Replace the ozone filter. 2. Inspect the exit and registration sensors. 3. Inspect the bearings.

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Classification:
Mechanical Paper path Other (

Technical Bulletin
Date: 15-May-98 No: 9 Prepared by: J. Kasamoto
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PAGE: 1/1

Model: Skylark (Ricoh Hong Kong only) Subject: Power Supply Board for China From: QAC Field Information Dept.
Troubleshooting

Action required Service manual revision Retrofit information

When replacing the 230V Power Supply Board (P/N: A1845651) in China, the varistor which is installed in socket V1 should also be changed to a 680V varistor.

Old Varistor [A] P/N: 14040352 (470V)

New Varistor [B] P/N: 14040377 (680V)

[A]

[B]



Model: Skylark Classification:
Mechanical Paper path Other (

Technical Bulletin
Date: 30-Sep-98 No: 10 Prepared by: K. Miura
Part information Electrical Transmit/receive )

PAGE: 1/2

Subject: Image Density Adjustment Factor (SP34) From: QAC Field Information Dept.
Troubleshooting

Action required Service manual revision Retrofit information

The Image Density Adjustment Factor (SP34) criteria have been changed to achieve better output results. Previously, both the development bias and the exposure lamp settings were increased or decreased. The new system now only changes the exposure lamp setting to adjust image density. Taking this into account, please correct the related pages in your service manual that contain the table for this SP mode. Page 2-9 Page 2-19 Page 4-15 OLD
SP Setting 0 1 2 3 4 5 6 Setting Nomal Light Dark Lighter Darker Lightest Darkest Dev. Bias 0 -40 V +40 V -40 V +40 V -40 V +40 V Exposure Lamp 0 0 0 +3 steps -3 steps +7 steps -7 steps

NEW
SP Setting 0 1 2 3 4 5 6 Setting Nomal Light Dark Lighter Darker Lightest Darkest Exposure Lamp 0 +3 steps -3 steps +6 steps -6 steps +10 steps -10 steps



Model: Skylark Page 6-35 Page 6-37 OLD

Technical Bulletin
Date: 30-Sep-98 No: 10

PAGE: 2/2

- SP34 (Image Density Adjustment) Setting Bias Voltage Change [V] Exposure Lamp Change Image Density 0 0 0 Normal 1 -40 0 Lighter 2 +40 0 Darker 3 -40 +3 steps Lighter 4 +40 -3 steps Darker 5 -40 +7 steps Lightest 6 +40 -7 steps Darkest

NEW - SP34 (Image Density Adjustment) Setting Exposure Lamp Change Image Density 0 0 Normal 1 +3 steps Lighter 2 -3 steps Darker 3 +6 steps Lighter 4 -6 steps Darker 5 6

+10 steps -10 steps Lightest Darkest