Frederick Ryan, M.P.H.

96 Lakeshore Court Richmond, CA 94804 (510) 846-2264 Fjohnryan@hotmail.com

PROFESSIONAL EXPERIENCE San Francisco General Hospital & Medical Center

Program Coordinator, Quality Management Department Major job responsibilities include: Policy and Procedures: Manage the adoption, review and revision of all medical center policies. Ensure that policies are compliant with relevant JCAHO and Title II regulations. Computer Based Training: Oversee and manage the medical centers internet based learning management system including the tracking of trainings and certifications. Management Forum: Co-chaired and managed the medical centers management forum group including the provision of twice monthly training/seminars. American Heart Association (AHA) Training Center Coordinator: Serve as the medical center's AHA training center coordinator. Directly responsible for the provision of monthly BLS recertification courses, management of all field site and provide support/backup for ACLS and PALS courses. Regulatory Affairs: Manage and oversee the medical center's JCAHO/CMS command post during site inspections by relevant regulatory agencies. Appraisal/Competency Assessment: Currently managing the identification and acquisition of a comprehensive intranet based talent management tool. Also serve as cochair of the hospital's Competency Assessment/Performance Appraisal task force. New Employee/Volunteer Orientation: Manage hospital-wide orientation for all newly hired employees and volunteers. Web Development: Developed and maintain comprehensive Internet sites including the policy and procedures, medical forms, regulatory affairs, medical social services, and competency assessment/performance review sites. Acting Director, Department of Education & Training (11/06-3/09) While the permanent Director of Education and Training was on oversees military duty managed the Department of Education and Training for this 302-bed full service acute care medical center; Responsible for 6.0 FTE's: (R.N., 3 Health Educators, Health Program Analyst and Clerical Position); reported to the Director of Nursing; Program areas directly supervised include: Computer Based Education: maintenance of a comprehensive, internet based education and training system including the maintenance of a 5,000 name data base (HealthStream). Life support education and training: Provision of onsite Basic Life Support, Advanced Cardiac Life Support and Pediatric Advanced Life Support classes. The provision of Patient Education through the support and training of front line staff. Organizational wide orientation of staff, volunteers and students including the 01/05-Present

provision of monthly orientation sessions. Chairs and oversees the hospitals Management Forum structure to ensure the effective and timely communication within the management group. Student placement including ensuring that students met all regulatory requirements prior to the start of their placement. Coordinated and tracked all human resources activities including hiring, discipline and Workers Compensation claims. Managed the departments S.F.G.H. Foundation Account. Other Chair duties include: - Chair the hospitals competency assessment review committee to ensure that the yearly competencies are in compliance with relevant regulatory standards. - Chairs the staffing effectiveness task force and prepares the annual report. - Chairs the HR Joint Commission readiness chapter Key Accomplishments: Successfully partnered with our labor relations department to address and resolve severe personnel issues that were negatively impacting departmental performance. Working within the rules established by respective bargaining agreements we were able to reduce staffing more than 50% with no impact upon service delivery. In partnership with the Director of Human Resources, took a leadership role within the Human Resources Joint Commission preparation chapter; Took an active role in ensuring the hospitals successful completion of 2 Joint Commission surveys as well as numerous CMS/CADPH validation surveys. International Medical Corps, Ethiopia 09/03-11/04 Program Coordinator Reported directly to the Country Director; Supervised the daily operations of an emergency health and nutritional response project employing 140 individuals within Western Ethiopian; Project components included: 30 Supplemental Feeding Sites for malnourished infants, 7 Therapeutic Feeding Centers for severely malnourished infants, enhanced immunization coverage, and enhancement of health information systems; In the second phase of the project, nutritional activities were transitioned to include 39 outpatient therapeutic feeding centers; Specific duties included: Managed all project activities: personnel recruitment, procurement and accounting. Responsible for the reporting of program activities to both the projects main office and respective donors. Met with local, regional and national officials, representatives, and representatives of non-governmental organizations to promote integrated planning and service delivery. Managed personnel and provided training and instruction to aide staff in performing their assigned duties. Oversaw the development and integration of Nutritional Early Warning systems in eight program districts.

Key Accomplishments: Working within a therapeutic model developed at Oxford university successfully transitioned treatment for severely malnourished infants from inpatient, acute care treatment to an outpatient home-based model. Setup a regional administrative office within eastern Ethiopia. The program office handled administrative functions for two field sites, including personnel, payroll, recruitment and management of float staff. Program Developer (Concurrent with Program Coordinator position) While fulfilling the above-mentioned roles, took on the responsibility of identifying and developing new programs. Specifically, undertook the responsibility of identifying new funding opportunities, ensured the identification and collection of baseline data in support of proposals undertaken, ensured that any funding proposals submitted adhered to all objectives and strategic issues specified, and ensured that proposals were of a high quality and submitted in a timely manner. Key Accomplishments: Successfully developed, wrote and submitted a funding proposal to the United States Agency for International Development Office of foreign Disaster Assistance ensuring the continuation of program service through the second year. Proposal submitted for $1.4 Million ultimately funded at $900,000. Successfully developed and submitted a proposal to the United Nationals International Childrens fund for the first Malaria control projects within the Nation of Ethiopia. The project was ultimately funded for $150,000. San Francisco General Hospital & Medical Center Health Educator, Patient & Family Education 01/02-07/03 Reported to the Director of Education and Training; Managed the entire medical centers patient education program to ensure compliance with relevant JCAHO and California Title 22 regulations; Duties included: Planned, coordinated and evaluated health education programs, workshops and training activities. Developed, evaluated and revised health education materials, including electronic materials. Developed, implemented and analyzed surveys on educational issues. Key Accomplishments: Successfully wrote applications for the funding of a comprehensive, Intranet based health education program (still in use and adopted throughout the institution) and related office equipment; Education program was initially funded at $50K per year, and now funded at $80K per year. Developed and maintained the units Intranet site. Completed several manuals, including the medical centers employee orientation manual and training catalog.

Northern Kentucky Health District, Edgewood, KY 07/00-01/02 Chronic Disease Prevention Coordinator Responsible for the implementation of chronic disease prevention activities within a fourcounty health district serving 350,000 individuals; Reported to the Health Promotions Program Manager; Duties included: Formulated, implemented and evaluated district wide wellness interventions, including senior fitness and a non-dieting weight management approach. Grant writing for the construction of recreation trails along the Ohio River corridor and school based health clinics. Key Accomplishments: Successfully wrote a grant for $150,000 from the State of Kentucky for the construction of the first leg of a bike path along the Northern Kentucky section of the Ohio River. Was ultimately given the honorary title of Kentucky Colonel by the city of Melbourne Kentucky in recognition of this accomplishment. Working with the advisory board of a senior community center conducted a comprehensive needs assessment and obtained funding the provisioning of a fitness room with the center ($20,000). International Medical Corps, Klina Kosovo 08/99-02/00 Program Coordinator This position was immediately following a war and repatriation of the population from forced exile in Macedonia. Reported directly to the Country Director; Managed and supported the establishment of 7 primary care clinics within the Klina Municipality of Kosovo. Duties included: Coordination and inaction of primary health care programs including M.C.H., E.P.I. community health education and the formation of community health advisory groups. Support and assistance with the operation of eight communitybased health clinics. Collaboration with non-governmental organizations to achieve shared objectives. Coordination with the World Health Organization and the United Nations Mission in Kosovo. Inaction of new interventions including a network of Lay Community Health Workers and school based health education initiatives. Key Accomplishments: Setup and managed a field site, including administrative offices, within the Municipality of Klina; This enabled program services to continue without interruption during the winter months. Enacted a community-wide educational intervention to increase the level of childhood immunization; At based-line, the rate was below 30%, increasing to above 50% within 30-days.

U.S. Peace Corps, Karonga, Malawi 01/93-04/95 HIV/AIDS Education Coordinator Worked with a rural Public Health department serving 200,000 residents developed and implemented a comprehensive HIV/AIDS educational intervention; Duties included: Trained and supervised local staff to perform pre and post HIV test counseling. Trained and supervised up to 50 volunteers. Key Accomplishments: Achieved program objectives in an area with a high illiteracy rate, multiple languages and no access to mass media. Expanded the number of community-centered interventions by altering program strategies. Expanded the number of trainers by a factor of 10. Achieved proficiency in the local Bantu language. Piloted a hospice care program. Central New Hampshire Community Mental Health Services 12/86-01/93 Psychiatric Case Manager Provided comprehensive case management services to individuals living with a major mental illnesses. Specifically, specialized in assisting the mentally ill homeless to acquire and maintain long-term housing.

EDUCATION
Masters Degree in Public Health Health Behavior/Education December 1997 University of Alabama at Birmingham

Bachelors Degree in Human Services Administration August 1991 Springfield College, Manchester, New Hampshire

PROFESSIONAL REFERENCES
Available Upon Request