Management Control systems 1 1.1.

1 Inventory Control

An inventory control system is a set of hardware and software based tools that automate the process of tracking inventory. In ABC Company it uses a barcode system for inventory control. For the barcode, it has been fed the category of product, Company name, location of the company, name of the subcontractor, location of the subcontractor, date of manufacture, date of shipment etc: 1.1.2 How it works

Automated inventory control systems work by scanning a barcode either on the item. A barcode scanner is used to read the barcode, and the information encoded by the barcode is read by the machine. This information is then tracked by a central computer system. Following Advantages could be gained by the company adopting this system Inventory monitoring and asset visibility Reduced Bullwhip effect Lead-time Reduction Improves sort/pick rate Reduced inventory shrinkage Reduce labour Cost

In here it is a considerable point to develop the IT platform of the company to absorb the latest technologies to the current system.

Management Control systems 1.1.3 2 Control the marketing process

ABC company should e implement its marketing programs according to a plan. Situation Analysis

Marketing Strategy

Marketing Mix Decisions

Implementation & Control For implement the marketing process of ABC Company , It establishes a marketing technology office to take technological decisions from single place. Following activities are carried out by the marketing technology office: 1. Develop a deep understanding of the entire technology ecosystem from advertising and branding to analytics and automation; 2. Coordinate the IT relationship; 3. Manage vendors and service providers; 4. Embed technology in to the marketing process. ABC Company & Web Base Marketing Company created a website .ABC Company can do web marketing. Companys label of choice depended on its point of reference. By using e-procurement technology ABC Company facilitate the acquisition of goods by a commercial or a government organization over the Internet. On the other hand ABC Company could find out the buyers from the Internet. By using the web site the company could do advertising and build up the brand image of the company. Identification of

Management Control systems 3 marketable and none marketable products of the company, launching brand image development programmes through effective channels of communication are the main activities of the division.

Benefits Associated with web base marketing saving of purchasing and selling transaction costs. less paperwork, which translates into fewer mistakes and a more efficient marketing process. favorable impact on the purchasing and selling cycle time.

Management Control systems 4 1.1.4 TQM Total Quality Management (TQM) is an approach that seeks to improve quality and performance, which will meet or exceed customer expectations. A number of key principles can be identified in defining TQM process in ABC Company: Training Customer Focus Continuous Improvement Company Culture Employee Involvement

ABC Company set specifications for below functions of the total process to maintain the qulity. Product Requirements - The setting specifications for materials, processes, finished products/services. eg: for getting quality materials do Vendor Evaluation & Inspection of incoming material against agreed upon specifications Quality Planning - Creation of plans for quality, reliability, operational, production and inspections. Quality Assurance - The creation and maintenance of the quality system. eg: Quality Audits Check that the quality system is functioning correctly. Training - The development, preparation and maintenance of processes.

Management Control systems 5

1.2 Improving Product Quality and Productivity

Improving the quality of exported fiber will be the foundation for maintaining and expanding markets for value-added coir products and developing new applications and techniques. ABC Company could apply following quality improvement technological and technical methods to Improve Product Quality and Productivity 1. Select Quality Parameters To characterize coir fiber quality, company apply quality parametersfiber length distribution, color, and moisture, impurity, and salt content etc: These parameters are most effectively controlled at the mill level, so closer coordination in the upstream portion of the supply chain will be essential to improving quality and consistency. Secondary parameters may include fiber length and fineness distribution, tensile strength, resilience, color, and brightness. These parameters characterize fibers for more demanding applications. 2. Select Methods for Spot and Laboratory Measurement Acceptance and use of quality parameters will require that interested parties agree on methods and test protocols for reliable, reproducible measurement. eg: ABC company use laboratory methods for measuring the salt content & moisture level in fibers and products . For example, manual methods used at the Industrial Technology Institute (ITI) to measure fiber length and fineness are labor-intensive and not suitable for characterizing commercial samples. 3. Implement a Quality-based Pricing System Quality-based pricing will drive quality management at the mill level. The system should be designed by the time spot test methods are selected.

Management Control systems 6 4. Build and Operate a Test and Demonstration Mill Equipment configurations and mill operating practices affect fiber quality. eg :-Rettingsoaking of husks in water before fiber separationand the three defibering processes affect fineness, strength, and color. And the sequence of cleaning and drying steps determines the residual dust content in shipped fiber. Studying, in a controlled environment, how fiber separation and other mill processes, as well as operational practices, affect quality will result in sound suggestions for mill improvement.

5. Promote Quality Training and Workforce Development Workers and managers in ABC Company given instructions about the importance of quality management of the products. This means changing attitudes as well as actions. Staff must be trained and motivated, while plant owners and managers improve their own skills. The coir industry needs a workforce development program at all levelsresearch, operations, and management. eg: for mill foremen given technical consultancies to mill management on equipment handling, 6. Adding Value in the Business Process ABC compny could receive Competitive advantage by adding substantial value in the early stages of the business process over the other companies. Research & development Procurement Production