Brittiny Crowder Phoenix, AZ 85044 Bcrowde1@asu.

edu
...caring and dedicated individual that goes beyond expectations to help someone... Russ former Manager ATT

Professional Profile
Current student for the medical profession with emphasis in Cellular mitosis and development. Focused on providing quality health care to Oncology patients during preliminary diagnosis for course of treatment. Enrolled at Arizona State University obtaining a Bachelors Degree in Biological Sciences (Genetics, Cell and Developmental Biology).

Experienced Customer Service Representative (5+). Dedicated full-time student pursuing medical school.

Education, Honors, and Certifications

...her intuitive approach to problem solving gives her an advantage for team building and cohesiveness on

Milwaukee High School of the Arts Milwaukee, WI. B.A. in Biological Sciences (Genetics, Cells and Developmental Biology) Arizona State University, (Current)

Computer Skills

projects...

Geoff T. ASU-

Software (MS Office Suite): Microsoft Word, Excel, PowerPoint, etc. Working knowledge of the Internet/ Hosting (Web media content) System installations and debugging; terminal/printer operations

Employment
Professional Development in Education
2008-2009 Operations Management Agent/Tier Two Tech Support AT&T (Pinnacle Staffing) Mesa AZ Managed accounts and internal executive orders for marketing and presentations in dealing with various systems to make sure installation is successful for Internet, phone and television services. Communicate closely with engineering for escalated, technical issues. Provide advance level of Technical support to technicians in the field and customers. 2007-2008 Billing Representative/Web Hosting Specialist IPower Co Phoenix AZ Worked with high volume e-mail orders relating to web hosting including up sell of domain names and creating custom websites. Worked with people from diverse backgrounds including social, economic and education levels to complete complicated process in establishing their websites.

...The research documentation was presented in a professional manner. This project is ready to be published in a medical research journal.

Former Professor Ed.D.

She motivates the disconnected and makes them want to be a part of a solution instead of complaining about a problem. lgie M. ASUA

2006-2007 Customer Service Representative Verizon Wireless Chandler AZ Answered calls and assisted with technical support for trouble shooting wireless phones and Internet services. Performed account maintenance and handled billing issues. Fraud prevention tracking detailed call and billing information for cellular phones.

Professional Affiliations
Volunteer at Phoenix Childrens Hospital Active Minds