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3.0 DISCUSSION 3.1.1 Review of findings 3.1.1.

1 Findings from interview The traffic at the main entrance is the busiest during peak hours such as the time which the staffs are starting to get to work which is at 8.00 am and also the time they get off work at 5.00 pm. Other than that, the time for the students goes to their classes also make the traffic at the main entrance busy. But, the time is not specific because the classes are not same everyday. When visitors like vendors or contractors entering the campus through the main entrance, the traffic is also quite busy because they have to stop at the side and get a visitor pass. In order to enter the UTeMs main campus, there are procedures that have to be followed. The procedures are different for staffs/ students and visitors. Staffs and student must have a sticker placed on their vehicles in order to enter. If the staffs and students do not own the sticker, their names will be recorded and sent to the UTeMs Safety Unit. Meanwhile for the visitors, they are divided into 2 categories which are VVIP visitor and normal visitor. For VVIP visitor, they will automatically allowed to enter without having to get a visitor pass meanwhile for normal visitor, they have to leave their drivers license in exchange for a visitor pass. There are 3 working shifts for the traffic guards. The shifts are at 7.00 am-3.00 am, 3.00 am-7.00 pm and 11.00 pm-7.00 am. The working shifts always rotate so that it is fair for all the traffic guards. Usually, there are 3 traffic guards who are on duty at the main entrance post, 2 traffic guards at the back entrance post and there will be 1 traffic guard who are patrolling around the main campus area. In order to smooth the traffic inside the main campus, there are traffic guards placed in several places such as at the roundabouts and the zebra crossings. Usually they are placed to control the traffic during peak hour. The parking areas for staffs and students are in different areas. So, if a student parks their car at the staffs parking areas, they will get a warning letter. Actions to the students are only taken if they get more than 2 warning letters. Their names and matrix number will be recorded and be sent to the UTeMs Security Unit. The punishment will be decided by the Security Unit. But, until now students are still not afraid to break the law because no official punishment given to them. Any accident or theft cases that occur inside UTeM must be reported to the security unit first to be recorded. If the case cannot be solved, then only it is reported to the police.

3.1.2 Findings from observation The busy traffic at the main entrance has indirectly interfered with staffs and students time management. Sometimes it takes a lot of time to just enter the main campus. A lot of students complained about the limited parking areas for them which are the reason they parked at the staffs parking area. Moreover, no actions are taken if they do park at the prohibited areas rather than receiving a warning letter. Sometimes, the student did not get any warning letters if the break the law. This is one of the proofs that the security system is not consistent in giving out warning letters which make the students not afraid to commit traffic crime.

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