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British Safety Council Five Star Environmental Audit Specification Document & Pre-audit Checklist

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1. Preparing for the audit


In order to get the most benefit from the audit and the time our auditor spends on site, it will be important for the organisation to prepare in advance. Using this specification document and enclosed checklist, the organisation should identify information they are likely to be asked for, and the persons that the auditor may wish to speak to. Documents should be available quickly, whether that is in paper format or electronically. If held on computer, it would be advisable to print off an index list of what is available, so that the auditor can match the document to a particular element of the audit. The auditor may ask for some paperwork to be printed off for him/her to take away and read off site in preparation for the report. The organisation can be assured that any such documents will be securely held and shredded once the report is complete. Our auditors are flexible and will willingly tackle elements out of order to accommodate certain members of staff who may only be available at certain times; however, it must be remembered that on short duration audits of 2 days, there is very limited time available.

2. Tour of the premises and site


This important aspect of the audit should be carried out at an appropriate time, and encompass all aspects of the business. During the tour, the auditor may take the opportunity to talk to employees, contractors and visitors to further verify the evidence required for the completion of the audit. If more than 1 site is included in the audit, the travelling time between sites must be taken into account during early dialogue with the Account Manager.

3. Standardisation
The BSC holds an annual auditor meeting, where the audit content and suitability is reviewed including the audit questions, relevance and order of elements and scores allocated to each element. New elements may be added to reflect current trends and best practice. The 5 overall sections of the audit remain the same year on year. Standardisation of acceptable evidence and point scoring takes place at the meeting. Both on-site quality assurance and quality assurance of reports are undertaken.

4. The competency of the auditor


The auditors undergo training on the audit protocol which is updated as appropriate. All auditors are registered environmental practitioners with IEMA, and maintain their CPD as per the requirements of their membership of this organisation. At the annual auditor meeting, auditors receive both an update of BSC requirements and external CPD from industry specific experts. Auditors in their initial period of work are given additional support by the Audit Manager and are subject to additional quality assurance.

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Specification document for Five Star Audit

Aims and Objectives


Environmental compliance is the minimum standard a company should achieve in regard to overall environmental management. Environmental law now affects all businesses and

Section One Environmental Management


Section 1.1: Environmental Compliance Management
To establish, maintain and continuously improve the organisations legal responsibilities. Section 1.2:

organisations to a greater or lesser extent. The direct and indirect implications of noncompliance are significant. Ignorance of the law is no defence. Those with environmental management responsibilities need to understand the background to, its implementation and any specified requirements, and the potential enforcement action that may result as a consequence of non-compliance.

Score

Typical information requirements HR

Suggestions For Interview

10

Training records Legal register Regulatory Reports and Correspondence Permits and Consents

Environmental Manager/representative MD Environmental Manager/representative Regulator

Environmental Compliance History


To establish any previous or current environmental non compliance issues.

10

Section 1.3: Operating Permits


To establish if the company is obligated with respect to an operating permit under applicable environmental legislation and, if so, the requirements of the permit complied with. 30

Regulatory Reports and Correspondence Permits and Consents Records

Environmental Manager/representative Operators and technical staff Regulator

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Specification document for Five Star Audit

Section 1.4: Atmospheric Emissions


To establish if the company is obligated with respect to applicable environmental legislation with respect to all, or specific, atmospheric air emissions. 30

Regulatory Reports and Correspondence Permits and Consents Records

Environmental Manager/representative Operators and technical staff Regulator

Section 1.5: Effluent and Water Discharges


To establish if the company is obligated with respect to applicable environmental legislation with respect to all, or specific, effluent or discharges. 60

60 20 8

Regulatory Reports and Correspondence Discharge Permits and Consents Records Regulatory Reports and Correspondence Discharge Permits and Consents Waste Records Duty of Care Documents Site Investigation Reports Historical Information ( maps ect) Site Plans ( current and former) Local Authority Plans Site Plans Current and Future Plans

Environmental Manager/representative Operators and technical staff Regulator Environmental Manager/representative Operators and technical staff Regulator Environmental Manager/representative Operators and technical staff Regulator MD Environmental Manager/representative Regulator

Section 1.6: Waste Management


To establish if the company is obligated with respect to applicable environmental legislation with respect to all, or specific, effluent or discharges.

Section 1.7: Contaminated Land


To establish if the company is obligated with respect to applicable environmental legislation with respect to all, or specific, contaminated land.

Section 1.8 Development Control


To establish if the company is obligated with respect to applicable environmental legislation with respect to all, or specific, development control requirements.

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Specification document for Five Star Audit

Section 1.9: Hazardous Substances


To establish if the company is obligated with respect to applicable environmental legislation with respect to all, or specific, Hazardous Substances requirements. 30

30 12

COSHH assessment Lists of substances Training records Operating Procedures Local Authority Plans Site Plans Current and Future Plans Local Authority Plans Site Plans Historical maps and other information

H and S Personnel HR

Section 1.10: Statutory Nuisance


To establish if the company is obligated with respect to applicable environmental legislation with respect to all, or specific, statutory nuisance requirements.

Environmental Manager/representative Regulator

Section 1.11: Nature and Archaeological Conservation


To establish if the company is obligated with respect to applicable environmental legislation with respect to all, or specific, Nature and Archaeological Conservation.

Environmental Manager/representative Regulator

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Specification document for Five Star Audit

Aims and Objectives


Best practice is the process of finding and using ideas and strategies from outside your company and industry to improve environmental performance in any given area. Benefits of best practices for business include: Reduce costs: companies often do not have deep financial pockets to "re-invent the wheel". By learning what other companies have successfully done, a small business can save money without testing new ideas. Avoid mistakes: solving business problems on your own can result in costly errors. Learning what others have done can keep your business in business. Find new ideas: adopting the "Not-Invented-Here" attitude can spell financial disaster for business. Learn to borrow the best from beyond your company. Improve performance: when your business looks for best practices outside your business you raise the bar of performance and set new standards of excellence to propel your company forward.

Section Two Environmental Management

Section 2.1: Best Practice Management


To assess if the company has identified, maintained and reviewed a recognised list of environmental best practice sources, information or benchmarks against which to assess its operations.

Score 20

Typical information requirements Environmental best practice sources Trade Body information Industry and /or sectoral environmental benchmarks

Suggestions For Interview Environmental Manager/representative

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Specification document for Five Star Audit

Section 2.2: Storage/Housekeeping


To assess if the company has implemented good storage and housekeeping practices to eliminate accidents and wastage. 100

Operating procedures Records

Environmental Manager/representative Operatives

Section 2.3: Controlling Discharges to Water


To assess if the company has implemented pollution prevention controls on limiting uncontrolled and unlicensed discharges to controlled watercourses and foul sewer drainage systems. The site should also know the environmental sensitivity of receiving water courses. 50

Operating procedures Records

Environmental Manager/representative Operatives

Section 2.4: Controlling Waste Management


To assess if the company has implemented appropropriate waste management controls in relation to storage, handling, transport and disposal. 100

Operating procedures Records

Environmental Manager/representative Operatives

Section 2.5: Controlling General Nuisances


To assess if the company has implemented appropriate waste management controls in relation to storage, handling, transport and disposal. 20

Operating procedures Records

Environmental Manager/representative Operatives Regulators

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Specification document for Five Star Audit

Aims and Objectives

Section Three Environmental Management System

Thorough a proactive structured approach aimed at integrating environmental issues, concerns and needs into the overall management an organisation can significantly reduce the triple bottom line costs. An environmental management system can benefit a company or organisation by: facilitating greater awareness of legislative requirements as all relevant legislation should be identified and plans put in place to achieve compliance; identifying the potential for cost savings through improved efficiency in the use of materials and energy; providing a better understanding and greater control of processes thereby reducing emissions and the risk of pollution incidents; improving its public image as environmental performance is increasingly important to, amongst others, customers, insurers and local residents.

Therefore it is crucial that a company has in place a system geared towards improving its environmental performance in a continuous manner.

Section 3.1: Environmental Policy


To assess if the company has an environmental policy which is maintained and implemented. 10

Policy statement on display OH & S arrangements and procedures Management review meeting minutes Evidence of communication Evidence of review Ease of access Updates for field based staff Aspects Register

CEO or MD

Environmental Manager/representative Operatives

Section 3.2: Environmental Aspects and Impacts


To assess if the company have identified all the inputs, operations and outputs which will have an impact upon the environment and have assessed their significance. 25

Environmental Manager/representative

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Specification document for Five Star Audit

Section 3.3 Legal and Other Requirements


To ensure that the company identifies, evaluates and tracks legal and other requirements that apply to the environmental, health and safety aspects of its activities, products and services 15

Legal register Contract Agreements Trade requirements

Environmental Manager/representative

Section 3.4 Objectives, targets and programmes


To ensure that the company has determined a series of relevent objectives, targets against which a programme of action has been detremined.

10

Personal objectives set appropriately Monitoring of objectives Safety plan developed from audits, risk assessment, previous reports Involvement from senior management Safety tours/inspections Environmental audits Attitude on the shop floor Programmes and campaigns Surveys Questionnaires

All

Section 3.5: Resources, Roles, Responsibility and Authority


To ensure that the company has considered that suffeicnet resources have been aloocated to implement effective environmental manemengt. Also that staff have defined environmental roles, responsibilities and aurthority to implement environmental management. 10

Training records Job descriptions Budgets

Environmental Manager/representative HR CEO/MD

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Specification document for Five Star Audit

Section 3.6 Competence Training and Awareness


To assess if the company has adequate training, awareness and competent staff and contractors which, following appropriate analysis of the business needs, ensure that all environmental elements are covered throughout the different levels of the organisation.

15

Induction training process All Staff Training records Evidence of content of training courses Competency of trainers Suitable training commensurate with the risks of the business (Certificate or Diploma or higher) Appraisal and development plans linked to past performance and business plan Contact with all relevant parties Time to do the job Reporting lines Minutes of meetings Toolbox talks Briefings Safety plan Audits Inspections Newsletters Award/reward schemes Environmental Manager/representative

Section 3.7: Communication


To assess if the organisation has established, implemented and maintain procedure(s) for Internal communication between the various levels and functions of the organisation and receiving, documenting and responding to relevant communication from external interested parties. 10

Section 3.8: Documentation


To assess if the company has a documented system that can describe the main elements of the EMS and act as a sign-posting document to other supporting information, such as documented procedures, records and monitoring data, for example. 5

Document s Records EMS manual

Environmental Manager/representative

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Specification document for Five Star Audit

Section 3.9: Control of Documents Documents


To assess if the company has an effective document control systems in place.

10

Document control system Records

Environmental Manager/representative

Section 3.10: Operational Control


To assess if the company have procedures in place to control activities where deviation from a standard operation procedure would lead to a significant impact. 15

Operating procedures Records

Environmental Manager/representative Operatives

Section 3.11: Emergency Preparedness and Response


To assess if the company has established, implemented and maintain procedures to identify potential emergency situations and potential accidents that can have an impact(s) on the environment and how it will respond to them. 15

Plan Test results Training records Liaison with emergency services

Environmental Manager/representative Operatives

Section 3.12: Monitoring and Measurement


To assess if the company has in place adequate procedures to monitor and measure key aspects of its operations as legally required or as required from an environmental management system perspective. 10

Calibration records Emissions records Monitoring records

Environmental Manager/representative Operatives

Section 3.13: Evaluation of Compliance


Consistent with its commitment to compliance, an organisation should establish, implement and maintain a procedure(s) for periodically evaluating compliance with applicable legal requirements. 10

Records Audsits Observations NCR

Environmental Manager/representative Operatives CEO/MD

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Specification document for Five Star Audit

Section 3.14: Non-Conformance and Corrective and Preventive Action


To assess if the organisation has established, implemented and maintain a procedure(s) for dealing with actual and potential nonconformity(ies) and for taking corrective and preventive action. 10

Audits NCR Reports EMS Reports

Environmental Manager/representative Auditors

Section 3.15: Control of Records


To assess if the organisation have established implement and maintain a procedure(s) for the identification, storage, protection, retrieval, retention and disposal of records. 10

Record Storage Protection Retrieval Retention Times Disposal of Records Audit reports Audit personnel #Audit criteria Audit Plans

Environmental Manager/representative

Section 3.16: Internal Audit


To assess that the organisation undertakes internal audits of the environmental management system/practices which are competently conducted at planned intervals. 10

Environmental Manager/representative Auditors

Section 3.17: Management Review


To assess if the organisations top management review the environmental management system and environmental performance of the organisation. 10

Meetings/Minutes Corrective Actions Outcomes

Environmental Manager/representative Auditors MD

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Specification document for Five Star Audit

Aims and Objectives


Not all businesses use their resources as efficiently as they might. Many businesses waste as much as half of their resources. Resource inefficiency reduces competitiveness, eats up primary resources, and creates waste management challenges. Businesses need to make better use of their resources and minimise waste to be environmentally and financially sustainable. This section deals with:

Section Four Resource Efficiency

the use of materials with low environmental impact: for example, non-toxic, sustainablyproduced or recycled materials;

resource efficiency: designs and\or procedures and operations that minimise the energy, water and resources consumed in an activity (e.g. manufacturing, distribution, operation, disposal);

Quality and durability: longer lasting products that reduce the need to produce replacements

Section 4.1 Resource Efficiency Policy and Management


Has the company incorporated resources efficiency into the core values of the organisation through a written top management supported policy and procedures

Score 10

Typical information requirements Policy statement on display Management review meeting minutes Evidence of communication and review

Suggestions For Interview

CEO or MD Environmental Manager/representative Operatives

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Specification document for Five Star Audit

Section 4.2 Raw Materials Use


To determine if the organisation has a baseline knowledge of resource use and are trying using raw materials as efficiency as possible. 15

Bills Finances Baseline Data Product Data

Environmental Manager/representative

Section 4.3 Energy Minimisation


To assess if the organsition understands its overall energy usage and that it has begun to implemented a structured energy minimisation programme across the organisation. 25

Energy Bills Finances For Energy Baseline Energy Data Equipment Data/Energy Audits Energy Budgets Energy Minimising Schemes Homeworking Equipment Transport Information Staff Transport Schemes

Environmental Manager/representative

Section 4.4 Green Transport Plans


To assess if the organisation has considered the environmental social and economic impacts of travel for its staff, visitors, services and goods and reviewed alternatives where applicable. 10

All Staff

Section 4.5 Water Minimisation


To assess if the organsition understands its overall water usage and that it has begun to implemented a structured water minimisation programme across the organisation. 20

Water Bills Finances for water Baseline water Data Equipment data/water audits Water Budgets Water Minimising Schemes Approved supplier lists Training Project meetings Authority levels Ecolablellling schemes

Environmental Manager/representative

Section 4.6 Environmental Purchasing


To assess if the organisation contributes to the development of strategies/practices that take into account the risk/exposure in the supply chain that it faces in the current climate of increased environmental regulation and costs. 20

Environmental Manager/representative Purchasing

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Specification document for Five Star Audit

Section Five Environmental Performance and Reporting


Section 5.1: Environmental Performance
to assess if the organisation has in place a methodology of assessing their environmental performance and identify areas for improvement. The selection of key performance indicators (KPI) are an important factor.

Aims and Objectives Reporting on environmental performance and environmental achievements demonstrates transparency and encourages engagement with stakeholders. There are many clear benefits to reporting, including demonstrating to employees staff and the wider public a corporate commitment towards environmental issues, attracting ethical and other financial investment and improving market share and positioning for environmentally aware and responsible companies.

Score

Typical information requirements KPI/EPI Supporting data

Suggestions For Interview Environmental Manager/representative

30

Section 5.2: Environmental Reporting


To assess if organisations are taking account of
environmental impacts and communicating performance to stakeholders.

70

Environmental Reports CSR Reports Newsletters Performance Information

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Specification document for Five Star Audit

Appendix A Pre-audit Preparation Checklist


NB: This is a generic guide, some information will not be relevant to your site. Section One-Documentary Evidence Details of any planning consents/restrictions pertaining to the site. Any environmentally related (e.g. waste management, carrier or disposal, petroleum etc) licenses, permits, authorisations, (trade effluent or Environment Agency discharge, surface or ground water abstraction, planning hazardous substances) consents, notifications, radioactive substances registrations, exemptions etc. applicable to the site. Details of any environmental emissions monitoring data (to air, water or land) as required by environmental regulation. Details of pollution abatement equipment on-site, along with relevant certificates, maintenance and calibration records. Details of any required and/or planned environmental improvements/upgrades to be undertaken at the site. Records of any boreholes excavated on site, any ground water abstraction/injection permit documentation including water supply and monitoring wells, water treatment activities. Details of liaisons/communications (historical or ongoing) with environmental regulatory bodies, including any visits or inspection by an environmental regulator. Details of any PCB, asbestos or ozone depleting substance - containing equipment onsite (including historical) and any accompanying removal or maintenance documentation (where appropriate). Details of any environmental regulatory reviews/ surveys undertaken at the site. Details of any contaminated land issues pertaining to the site, remediation notices, (planned or undertaken), special site designations etc. Mechanisms, systems, verification procedures and responsibility allocation with respect to ensuring environmental regulatory compliance maintenance. A record of corporate environmental commitments, including corporate policy statements, standards, procedures, practices and evidence of compliance. Any past environmental survey reports e.g. geotechnical, mining, engineering or noise and vibration investigations. Waste management documentation, duty of care transfer and consignment notes, Certificates of Technical Competence, relevant carrier registrations, waste disposal records etc. Names, addresses and points of contact for relevant environmental regulatory bodies. Details of any past prosecutions, notices served etc. Details of breaches of monitoring standards that have been determined internally (i.e. those set by corporate standard above and beyond those required via regulatory requirement). Details of any nuisance complaints (including associated documentation) past or present. Details of any past pollution incidents (stating the date, cause, impacts, any regulator involvement and any preventative actions implemented as a result).

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Specification document for Five Star Audit

Section Two - Documentary Evidence Records of any boreholes excavated on site, any ground water abstraction/injection permit documentation including water supply and monitoring wells, water treatment activities. Details of the site's tenure (e.g. leasehold, freehold etc) site setting, area, location (metric) and grid reference, geology and hydrogeology. An Inventory of the main chemicals and raw materials, fuels and solvents used on site (relevant safety data sheets may also be requested), as well as their respective locations, including any above or underground storage tanks or supply pipelines (used and disused) their respective construction, throughput statistics and any containment integrity testing data. Any site drawings, particularly those that illustrate the site's location within its local surroundings, any site boundaries, drainage systems (used or decommissioned oil/diesel interceptors, silt and grease traps, cess-pits or soakaways, isolation and discharge points etc.); main chemical or fuel storage locations, any historical maps or aerial photographs, air emission and aqueous effluent discharge points or process schematics. Information with respect to the site's proximity to sensitive environmental receptors e.g. a river, stream, lake, woodland, residential or conservation area. Subscription to any environmental initiatives, proactive Best Practice programmes etc, and any evidence of adequate resourcing. Any evidence of sectoral benchmarking activities. Details of any corporate and site based core principles and activities, e.g. corporate mission statements, identifying positive and negative environmental impacts and effective designation of responsibility for ensuring the development of environmental principles, mission statements etc. Details of any site mass balances undertaken, for example with respect to raw materials etc. Waste audits, waste minimisation initiatives or schemes. Water consumption and usage inventory or audit results, (e.g. with a breakdown of various supplies including mains, borehole or surface water). Solid Waste and water waste disposal inventories, landfill tax returns. Producer Responsibility data (where appropriate). Details of any energy audits undertaken at the site and an inventory of energy usage with consideration of emissions/production of emissions (e.g. of CO2, SO2, NOX or particulates). Energy usage statistics (gas, electricity, oil, other) and respective supplier details. Staff and contractor environmental induction/training records. Section Three - Documentary Evidence Current status of any environmental management system initiatives (e.g. ISO 14001, EMAS), and the degree to which they have been developed, completed or certified. Any Environmental Management System documentation, manuals etc. Details of any site environmental policy statements, environmental aspects, direct and indirect impacts (to air, water, land, local community etc.) and an integrated regulatory compliance register. Details of any corporate and/or site-specific environmental management programmes outlining any corporate and/or site specific objectives and targets. Details of persons responsible for delivery of the site's environmental management programme where applicable, in addition to demonstrable competence of personnel designated with ensuring delivery of environmental programmes, (e.g. via training records and visual confirmation).
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Specification document for Five Star Audit

Any relevant supporting communication documentation and working/operating procedures (including contractor control) for ensuring achievement of corporate and site environmental programmes. Progress monitoring of environmental programmes in addition to their regular review and improvement. Details of any site complaints, log book and recording procedure. Material handling and delivery procedures for any fuels, solvents or bulk chemicals delivered to the site and spillage response procedures. Details of any purchasing policy, supply chain greening activities, including supply chain event details, questionnaires, their processing and monitoring. Readily comprehensible collation and utilisation of quantitative and qualitative (internally and/or externally sourced) environmental data, for example in relation to the corporate implications of the climate change levy. Details of any pollution contingency/emergency response plans and their testing. Staff and contractor environmental induction/training records. Staff training records, particularly with respect to operators of pollution abatement equipment or key pieces of plant. A proactive and up to date register of regulations with verifiable evidence of organisational commitment. Section Four - Documentary Evidence Water minimisation programmes, data and list of water management programmes under at the site. Energy minimisation programmes, data and list of energy management programmes under at the site. Energy, Water, Waste bills and any other measurement data. Environmental procurement strategy and environmental purchasing initiatives. What the company is doing to encourage Green transport plans (i.e. home working) or actively seeking to reduce the social and economic impacts of travel. Section Five - Documentary Evidence Any environmental/CSR type reports pertaining to the site, including factors such as CEO statements, corporate profile, key indicators, vision, strategy or policy with respect to both positive and negative environmental and progress issues pertaining to the site. Any evidence that would verify the adoption of an environmental risk assessment and risk reduction strategy and methodology at the site. Corporate governance and risk management strategies. Details of any Corporate and/or site based Environmental Performance Evaluation exercises undertaken, including the setting and monitoring of Key Performance Indicators. Environmental Management or Operational Performance or Environmental Condition Indicators. Any evidence of Environmental Performance integration into the major decision making processes. Recent KPIs and supporting data and performance. The auditor will contact you 8-10 days prior to the audit to discuss any queries and finalise logistics. Should you have any other queries please contact your Account Manager via: +44 (0)20 8741 1231 (London) or +44 (0)121 622 8110 (Birmingham).

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