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I N S TA N T S A V I N G S - F I R S T O F I T S K I N D I N S O U T H A F R I C A

BENEFITS
Up to 80% saving on water heating bills Up to 50% saving on in-home water usage Instant hot water, at any time, on demand Hot water with no temperature loss after repeated use Variety of models to choose from Easy to install and use Ultimate convenience Ergonomic & stylish design

Contact your Authorised Electric Shower Company Agent: Bradley Waltman (m) 078-651-4330 (e) brad@sosensible.me

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Pre Shower Installation
1 Can a Creda shower be connected to a cold mains supply? All instantaneous showers should be connect to the rising mains water supply, unless the unit is a power shower or mixer unit, as there are limitations on water services in order for the unit to perform correctly. Units can be connected to a header tank providing there is adequate head height to generate a minimum of 0.7 bar pressure. 2 Can a Creda power shower be tted to a combi-boiler? There is no problem as long as the water services for the shower is taken before the combi-boiler, as most boilers are governed to 1 Bar pressure and if services are taken afterwards running pressure can drop to less than 0.7 Bar. 3 Does the wiring to my existing electric shower need to be upgraded if I was to t a higher kilowatt rated unit? All wiring must be carried out by a fully qualied electrician and must comply with the current wiring regulations to meet the specication of the unit to be installed. Additionally in order for the warranty to be valid, an installation certicate from a qualied electrician must be provided. 4 What can I do if there is not enough mains water pressure to operate an electric shower? If there

I N S TA N T S A V I N G S - F I R S T O F I T S K I N D I N S O U T H A F R I C A

FREQUENTLY ASKED QUESTIONS

is in-sufcient water pressure for your unit it would normally be down to a poor service from your service provider, ie lines could be blocked or restricted. If this is not the case, then your unit could be fed from a header tank with an inadequate working head height. In this case, increase the head height, or install a unit which has a built-in pump. 5 What is the minimum ow rate and water pressure required for a Creda or Galaxy electric shower? The minimum continuous running water pressure for the shower unit is 0.7 Bar. 6 What things do I need to think about when replacing an existing electric shower? If replacing an existing unit you must ensure that your water and electrical services are adequate for the unit to be installed. 7 What size fuse does a Creda electric shower require? The installation must comply with the current wiring regulations to meet the specication of the unit to be installed. This all depends on the kW rating of the shower unit. Please see below: 7.2kW shower = 32 Amp fuse 7.5kW shower = 40 Amp fuse 8.5kW shower = 40 Amp fuse 9.5kW shower = 40/45 Amp fuse 10.5kW shower = 45 Amp fuse Please note in order to comply with the current building regulations you should have a competent certied installer carry out any electrical work to the IEE or local Wiring Regulations. 8 What Creda shower will suit a gravity system? A power shower or mixer unit are the only recommended units if there are limitations on water services. (In order for any shower unit to perform correctly, standard mains shower units can only be connected to a header tank providing there is a adequate head height to generate a minimum of 0.7 bar pressure.) 9 What Creda or Galaxy shower will suit a combi water system? There is no problem with any mains shower unit being fed from a combi system as long as the water services for the shower is taken before the combi-boiler as most boilers are governed to 1 Bar pressure and if services are taken afterwards running pressure can drop to less than 0.7 Bar 10 What Creda or Galaxy shower will suit a mains fed water system? Any unit can be used, except a power shower or mixer unit, as these need to be gravity fed.

Contact your Authorised Electric Shower Company Agent: Bradley Waltman (m) 078-651-4330 (e) brad@sosensible.me

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Pre Shower Installation
(Continued)
11 What effect does the kW rating have on my electric shower? Electric showers only take water from your mains cold water supply and heat this water by passing it over electrically heated elements. The temperature of the water you get from your shower and the ow rate is therefore determined by three key factors: 1. the temperature of your mains cold water supply (this can vary from 5OC in winter to 20OC in summer) 2. the heating ability of your element in kW 3. the pressure of your mains water supply In simple terms, the higher your chosen showers kW rating the better the potential water ow rate from your shower at your preferred showering temperature. As a guide you can see below how the kW rating affects your shower ow*: * 8.5kW up to 27% more ow than a 7.5kW heater * 9.5kW up to 42% more ow than a 7.5kW heater.

I N S TA N T S A V I N G S - F I R S T O F I T S K I N D I N S O U T H A F R I C A

FREQUENTLY ASKED QUESTIONS

providing they meet the specication of the installation. 2 When installing a Creda or Galaxy electric shower, what size electric cable is required? The installation must comply with the current wiring regulations to meet the specication of the unit to be installed. Recommended cable size: 7.2kW shower = 6 mm2 cable size 7.5kW shower = 10 mm2 cable size 8.5kW shower = 10 mm2 cable size 9.5kW shower = 10 mm2 cable size 10.5kW shower = 16mm2 cable size However please note in order to comply with the current building regulations you should have a competent certied installer carry out any electrical work to the local or IEE Wiring Regulations.

After Shower Installation

1 My Creda shower is out of guarantee and has a fault, what can be done? If in the unlikely event of a faulty unit that is out of manufactures warranty then please contact your authorised agent, with details of a recognized electrician and plumber within your area. Electric Shower Co will then work with them to diagnose the problem and provide the necessary technical advice.

During Shower Installation

1 What type of plumbing tting is required to connect to the inlet of a Creda electric shower? An easy t or compression tting is required to connect to the unit,

2 My Galaxy shower is in guarantee and has a fault. What is the procedure? If in the unlikely event of a faulty unit that is within our manufactures warranty then please 3 What happens when an contact your authorised agent; incorrect fuse size is tted for an electric shower? If the fuse is under stating model number, serial number, rated then the fuse will keep blowing. date and of purchase, and your If the fuse is over sized then if there is details. A repair will be carried out to the unit, in line with our terms and an electrical problem then the unit conditions. could burn out and this could be a potential re hazard. It is thus very important that the correct size of fuse (Circuit Breaker) is used. 4 What water and cable entries do Creda and Galaxy showers have? Most units unless other wise stated have the water entry on the bottom right hand side of the unit that can be connected to a water supply coming from bottom, rear or top of the unit. The electrical connection block is located on the right hand side, mid way, and has a knockout section for cable entry.

Contact your Authorised Electric Shower Company Agent: Bradley Waltman (m) 078-651-4330 (e) brad@sosensible.me

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After Shower Installation
(Continued)
3 Water is leaking from the bottom of my unit, what could be the problem? If water is leaking from the base of the unit it could be due to the shower being over pressurized (a build up of lime scale or a bent/ restricted shower hose): water will be coming from a small black pipe behind the shower hose. This is a safety feature! 4 Where can I nd the serial number on my Creda or Galaxy shower? All serial numbers are located on the bottom left of the unit next to the water out-let hose. 5 The ow of water from my Creda shower seems very poor, what could be the problem? If you experience poor ow from your unit this could be due to poor water services. Alternatively, the unit is being used on half heat setting, whilst trying to achieve a hot shower. Increasing the heat setting to full power, should increase the water ow rate.

I N S TA N T S A V I N G S - F I R S T O F I T S K I N D I N S O U T H A F R I C A

FREQUENTLY ASKED QUESTIONS

Contact your Authorised Electric Shower Company Agent: Bradley Waltman (m) 078-651-4330 (e) brad@sosensible.me