Change in behavioural dynamics

Basic component of HR : People at work Human Resource from the national viewpoint knowledge skills, creative abilities, talents andaptitudes obtained in the population. Human resource from the enterprise point of viewrepresent inherent abilities, acquired knowledge and skills

People at work
Human resources are paramount in the success of any organization. Most problems in organizations are human and social rather than physical, technical or economic. It is not the mass of machines and technological processes but the body of men. It is not the

complexity of matter but of humanity that is important. People at work comprise of individual of different sex, age, socio-religious group and different educational or literacy standards.These individuals show certain similar and certain dissimilar characteristics.

Employee Vs Organizations needs

Each individual has his own set of needs, drives goals & experiences. Each human being is a product of his biological inheritances but interactions with environment. Family, religion, caste, education technological innovations and environmental influences affects the individual as he works. Management must be aware of organizational as well as employee needs.

Organizational Dynamics

The organizational dynamics include people at work People who manage them Public
consumers, shareholders, entrepreneurs government suppliers.

Four Dimensional Relationship

The employee develops a four dimensional relationship Management & workers workers themselves among managerial personnel among different members of the organization and the community.

Behaviour Based Performance When personnel in staff positions and individuals work in group assignments it becomes difficult to identify contribution of each group member. Appraisals consider behaviour of employees rather than their personal traits. Behaviour measures are very useful in assessing how a job is done A managers prompt reporting or leadership style For a sales person how is a customer greeted on arrival, help assistance and happy departure

In behaviour based appraisals employees are assessed on what they do on the job. Some managers succeed in quiet unassuming way commanding respect and loyalty, others succeed by adopting

an aggressive, driving style conversely each of these may lead to failure.

Role clarity, Role Negotiation, Quantitative Models in HR Role clarity is important when working in a team. Your team role is defined in terms of your products and the contribution you make to the team. e.g. Motor mechanics product is a smooth running car, the tasks involved are inspection, identifying faults, servicing the car. Similarly of a waiter, tailor and financial consultant. Hard vs Soft products. Mechanic producing smooth running car is hard product the feeling of satisfaction in a customer is soft product. Role clarity and role expectations are prerequisites of managerial success.

Managers need to negotiate their role with employers and the companys role in commercial transactions. Role play negotiate your salary

Role Negotiation

Tips for Role Negotiation

Be Prepared : Get all information about market. Use different sources of information formal and informal. Time spent for preparation is your best investment. Recognize that every negotiation is different Never damage relationships while negotiating Be realistic Understand your needs and others You need to examine your priorities

Take a holistic and not a narrow view

Understand & Grasp the dynamics of negotiations Size up the situation Assess strengths Move forward or regress when you have an advantage Never lie use truth to your advantage Understand the role of fairness in the negotiation process. Be Creative Think laterally and innovatively Focus on goals & not on winning. Good negotiations are about a win win result Good negotiations are sensitive to other persons and their own issues Know when to quit bargaining Dont be unreasonably greedy Negotiations is an ongoing process whether for a job for a role in the team or a commercial deal. Imbibe & use different strategies to negotiate the best for yourself and your company.