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Actors College of Theatre and Television ABN: 87 079 097 920 NATIONAL RTO ID: 90168 CRICOS ID:

01544D 505 Pitt Street (opposite Central Station) Sydney, NSW 2000 AUSTRALIA Ph. (02) 9213 4500 Fax. (02) 9281 3964 Email: info@actt.edu.au Web: www.actt.edu.au

Actors College of Theatre & Television


Overseas Student Handbook
November 2011

Actors College of Theatre & Television Student Handbook for Overseas Students November 2011

Contents
Introduction and Welcome to ACTT ....................................................................................................... 5 1. ACTT Code of Practice General - Summary ......................................................................................... 6 ACTT CODE OF PRACTICE for International Students Summary ...................................................... 7 2. Location ............................................................................................................................................... 8 3. Courses Available ................................................................................................................................ 9 4. Fees and Charges .............................................................................................................................. 10 4.1 Payment for Tuition .................................................................................................................... 10 4.2 Service Charge............................................................................................................................. 10 4.3 School Age Dependants .............................................................................................................. 10 5. Refund Policy .................................................................................................................................... 10 5.1 Refunds ....................................................................................................................................... 10 5.2. How to Apply for a Refund:........................................................................................................ 11 6. Admission Requirements and Procedures ........................................................................................ 11 6.1 Language, Literacy and Numeracy .............................................................................................. 12 6.2 Acceptable Behaviour ................................................................................................................. 12 6.3 Contact Details ............................................................................................................................ 13 6.4 Entry Requirements .................................................................................................................... 13 6.5 Induction Procedures .................................................................................................................. 13 6.6 Recognition of Prior Learning (RPL) ............................................................................................ 13 6.7. Mutual Recognition.................................................................................................................... 13 7. Withdrawal and Deferment- results ................................................................................................. 13 7.1 Deferment Policy ........................................................................................................................ 14 7.2 Transfers ..................................................................................................................................... 14 8. Delivery Practices .............................................................................................................................. 15 9. Attendance Policy ............................................................................................................................. 15 9.1 Purpose ....................................................................................................................................... 15 9.2 Visa Obligations........................................................................................................................... 15 9.3 Roll Marking ................................................................................................................................ 15
Actors College of Theatre & Television Overseas Student Handbook v11.November 2011

9.4 Toilet Breaks and Leaving the Building ....................................................................................... 17 9.5 Attendance at College Productions ............................................................................................ 17 9.6 Extra-Curricular Activities ........................................................................................................... 17 9.7 Messages/Contacts ..................................................................................................................... 17 10. Assessment Policy ........................................................................................................................... 17 10.1 Satisfactory Progress ................................................................................................................. 18 10.2 Assessment Appeals.................................................................................................................. 18 10.3 Grievances and Appeals ............................................................................................................ 19 11. Collecting and Analysing Feedback ................................................................................................. 20 11.1 Collecting feedback from students ........................................................................................... 20 11.2 Analysing Feedback ................................................................................................................... 21 11.3 Responding To Feedback .......................................................................................................... 21 12. Support Mechanisms ...................................................................................................................... 21 12.1 Nominated Overseas Student Support ..................................................................................... 21 12.2 The Students Representative Council (SRC)............................................................................. 22 12.3 Welfare Procedures .................................................................................................................. 22 12.4 External Support Services ......................................................................................................... 22 13. Getting Organised ........................................................................................................................... 22 13.1 Attitude ..................................................................................................................................... 22 13.2 Studio Behaviour ....................................................................................................................... 22 13.3 Rehearsing Out of Class ............................................................................................................ 23 13.4 Daily Exercise Regimes .............................................................................................................. 23 13.5 Existing Injuries ......................................................................................................................... 23 13.6 Appropriate Dress ..................................................................................................................... 23 13.7 Constructive Criticism ............................................................................................................... 23 13.8 Be Organised ............................................................................................................................. 23 13.9 Unscheduled Activities .............................................................................................................. 23 13.10 Organising Your Personal Time ............................................................................................... 24 13.11 Maintaining Good Health........................................................................................................ 24 13.12 Personal Hygiene .................................................................................................................... 24 13.13 Smoking................................................................................................................................... 24 13.14 Alcohol and Drugs ................................................................................................................... 24
Actors College of Theatre & Television Overseas Student Handbook v11.November 2011

13.15 Borrowing................................................................................................................................ 24 13.16 Storage .................................................................................................................................... 24 13.17 Valuables ................................................................................................................................. 24 14. Emergency Procedures ................................................................................................................... 25 14.1 Medical Emergencies ................................................................................................................ 25 14.2 Emergency Evacuation Procedures........................................................................................... 25 15. Resources and Facilities .................................................................................................................. 25 15.2 Student Cards and Numbers ..................................................................................................... 25 15.3 Noticeboards ............................................................................................................................. 25 15.4 Library ....................................................................................................................................... 26 15.5 Photocopier............................................................................................................................... 26 15.6 Telephone ................................................................................................................................. 26 15.7 Fax ............................................................................................................................................. 26 15.8 Computers................................................................................................................................. 26 15.9 Costumes................................................................................................................................... 26 15.10 Props ....................................................................................................................................... 26 15.11 Video Equipment .................................................................................................................... 26 15.12 Audio ....................................................................................................................................... 26 15.13 Lockers .................................................................................................................................... 27 15.14 Mats ........................................................................................................................................ 27 15.15 Staff Offices ............................................................................................................................. 27 16. Personnel ........................................................................................................................................ 27

Actors College of Theatre & Television Overseas Student Handbook v11.November 2011

Introduction and Welcome to ACTT Whether you are new to ACTT or a regular student we welcome you to our College and your course. As Australias leading private college for the performing arts we continually seek to provide students with the best tutoring and courses in a supportive and enjoyable environment. You are joining a creative community that includes students studying full-time and part-time in either accredited courses or specialist workshops or courses. As you commence or continue your study it is important to remember that neither the creation of performance, nor the study of it, is a casual activity. You will find the course work you do not only a most enjoyable and rewarding experience but also time consuming, mentally and physically demanding, thought provoking and even at times frustrating. You are joining students who are enthusiastic and committed to developing their craft and a teaching, management and administration team who are highly dedicated professionals committed to the pursuit of excellence. As a student you have a responsibility for your own progress in the course, and also towards the other members of your class group, because without your commitment to each other, the course outcomes cannot be achieved. Each class you undertake is essential to your own and your group's progress; not all will be fun, not all will be exciting; most will challenge you and some will be difficult. They will, however, provide you with the skill, insight, stimulation, experience and motivation to set the foundation upon which you can pursue your ambitions. This Handbook reinforces the importance of thorough preparation and participation in the course, professional attitudes and the attendance requirements and implications of absences and lateness. Both ACTTs and each students rights and responsibilities are advised in an abridged version in this Handbook. More detailed information is available to you in the ACTT Library, or by request at the Admin Office. Please take time to read this Handbook in full. It is written for the benefit of all students, full time and part time, from four week to three year courses. You will also find important practical information that will guide you to make the best possible use of your time here as a student. The Handbook also explains how to discuss your progress or any difficulties you have with any aspect of the course. Remember, we are here to assist you in your journey through your course. If you have a query about general issues relating to your course, the College, financial or personal matters that you wish to discuss with the Principal or senior staff members, it is possible to make an appointment to meet with them outside of scheduled class times. At the start of your course you will be provided with course information, timetable and details of your Course Manager and Tutors.

ACTT provides you with: Individual care and attention Integrity in all aspects of College life Innovation in curriculum delivery Industry-relevant attitudes and skills

We aim to excel in quality, integrity and partnership to maintain our standing as a leader in innovative education and performance training, empowering people in the arts, business and life. Lesley Watson Head of ACTT

Actors College of Theatre & Television Overseas Student Handbook v11.November 2011

1. ACTT Code of Practice General - Summary ACTT is committed to high standards in the provision of vocational education and training and other client services. The following Code of Practice describes the minimum standards of our vocational education and training and other client services. ACTT guarantees to meet our Code of Practice for Education and Training Services and has systems in place to plan for and provide quality training and assessment. ACTT is also a member of the Australian Council for Private Education and Training (ACPET) and complies with their code of ethics, thereby assuring students fair and equitable treatment at all times. Business Plan The organisation maintains a plan to achieve its mission, goals, financial and operational functions and processes. Financial Standards All fees paid by students are safeguarded and the refund policy is fair and equitable. Compliance with Government Regulation The organisation complies with all relevant local, state and federal government regulations. Legislative Requirements All relevant personnel are aware of and implement all relevant legislative and regulatory requirements. Access and Equity The organisation has policies and procedures for access and equity, and staff and tutors are trained to apply them. Ethics The organisation undertakes to act all times in an ethical manner honestly, fairly and accurately. National Principles and Standards The organisation adheres to the Australian Quality Training Framework (AQTF) principles and standards. Insurances The college maintains current and adequate insurance as required by law. Physical Resources The organisation utilises suitable premises and equipment, maintained in good order and upgraded as necessary. Liaison with Industry The ACTT liaises with industry through a range of consultative groups, industry associations, unions and employers. Human Resources Staff meet the necessary requirements in the national principles and standards, industry standards and program curricula. Internal Monitoring and Review

Actors College of Theatre & Television Overseas Student Handbook v11.November 2011

All functions, processes and procedures are reviewed regularly for effectiveness and efficiency. Marketing and Advertising Courses are marketed and administered with integrity, accuracy and professionalism. Student Recruitment and Placement Student recruitment is conducted at all times in an ethical, non-discriminatory and responsible manner. Recognition of Prior Learning Recognition of Prior Learning can be given to students who provide sufficient relevant evidence of competence. Student Information Accurate and up-to-date information to students is provided prior to commencement within the student handbook. Student Support Services Students are provided with support that facilitates to achievement of their desired outcomes. Assessment Assessment incorporates the principles and standards of the Australian Quality Training Framework. Grievances and Appeals ACTT has a fair and equitable process for dealing with any student grievance and appeal. ACTT CODE OF PRACTICE for International Students Summary The Actors College of Theatre and Television- ACTT, is committed to meeting all the requirements of the ESOS Act 2000 and the National Code in the provision of vocational education and training and other client services for students from overseas. The following Code of Practice- International Students describes the minimum standards of our vocational education and training and other client services for these students. The policies set out in this Code of Practice underpin the operations of the college. All staff will abide by its provisions. The ACTT honours all guarantees outlined in our Code of Practice International Students. This Code of Practice is undertaken in conjunction with and does not replace the general Code of Practice for ACTT. General ACTT meets all of its obligations under legislation. ACTT also meets its obligations in reporting on any changes to the overseas students enrolment. ACTT reports the particulars of any breach by an accepted student of a student visa condition. ACTT sends students written notice of visa breaches related to attendance or satisfactory academic performance advising them of effect of this breech. ACTT keeps the prescribed records of each accepted student for at least 2 years after the person ceases to be a student. ACTT belongs to a tuition assurance scheme. Refunds ACTT maintains a fair and equitable refund policy that complies with all legislation including the ESOS Act 2000s refund requirements As an alternative to making a refund payment, ACTT may arrange for the student to be placed in an alternative course that was mutually agreed to and at ACTTs expense if the course is withdrawn prior to or after commencement.

Actors College of Theatre & Television Overseas Student Handbook v11.November 2011

CRICOS Registration ACTT will maintain its registration on the Commonwealth Register of Institutions and Courses for Overseas Students CRICOS whilst it accepts overseas students. Requirements of the National Code ACTT complies with the National Code of Practice for Providers of Education and Training to Overseas Students. Appropriate education resources and facilities ACTT provides teaching staff with necessary qualifications and experience for delivery and assessment for CRICOS listed courses. Marketing and student information ACTT ensures that marketing and student information is carried out with integrity and accuracy. Student recruitment ACTT takes responsibility for ethical recruitment of overseas students. RPL and RCC ACTT has a formal process for conducting and recording recognition of Prior Learning and Recognition of Current Competencies for overseas students. Student records ACTT maintains all required records for overseas students. Written information regarding refunds ACTT gives intending students written information regarding its refund policy. Student Support Services ACTT has appropriate support services for overseas students. ACTT staff ACTT staff are advised of their responsibilities under the National Code, ESOS Act 2000. Use of Personal Information ACTT protects the personal information of overseas students and only releases it to allowed third parties under legislation. 2. Location ACTTs main campus is located at 505 Pitt St, Sydney, close to all major transport links into Sydney. The campus facilities include a large rehearsal room that converts into a performance space for student performances. There are 4 studios, a library, a student room and various offices and storerooms. The courtyard on the lower level also provides a breakout space between classes. As of July 2011, ACTT joined Sydney Fringe, Century Venues, New Musicals Australia and Addison Road Centre at Sidetrack Theatre. Sidetrack Theatre is the base for the technical courses and the venue for third year actors stage works. ACTT has become Sidetrack Theatres most significant operating partner alongside The Sydney Fringe. The move further consolidates the strong links between these organisations, and facilitates even stronger connections between ACTT and the independent and commercial theatre sectors in Sydney.

Actors College of Theatre & Television Overseas Student Handbook v11.November 2011

3. Courses Available General ACTT maintains an industry-based Course Advisory Committee to ensure that the curriculum achieves the appropriate learning outcomes and the qualifications prepare graduates for employment in the performing arts industry. High-profile representatives from a wide cross-section of the arts meet regularly with the Colleges Board of Studies to monitor, review and enhance the curricula. ACTT is a Registered Training Organisation (RTO). As a result, the standards required to achieve this status, and maintain it, are well established in all the procedures and activities of the College. These high standards are applied in all the accredited and other courses the College offers. Full-time Courses for Overseas Students Overseas students are only allowed to enrol in full-time courses. Full-time courses comprise a minimum of 20 hours face to face and most courses span a period of 36 weeks in a year. ACTT currently offers four full-time courses in its actor-training program: the two-year Diploma in Performance Practice [91381NSW], the one-year Advanced Diploma of Arts in Stage and Screen Acting [91380NSW], a one year Certificate IV in Music Theatre [91362NSW] and the Certificate III in Theatre and Screen Performance [91361NSW]. All courses are fully-accredited by NSW Vocational Education Accreditation Board (VETAB) and each has its own entry level so students can be admitted to the most appropriate course, depending on the level of their skills, knowledge and commitment. ACTT also offers the Advanced Diploma of Stage Management CUE60303 for students who have some experience behind the scenes in theatre and wish to work at the level of Stage Manager. Also the CUE30203 Certificate III in Live Productions, Theatre and Event (Technical Operations) is offered as a foundation course in technical operations for the theatre.

Disclosure of Information (Privacy Act) ACTT protects the personal information of all students, staff and other personnel. ACTT collects personal information to ensure valid enrolment of each student. This information includes names, addresses, phone numbers, email and details of the person to contact in case of emergency. Financial information is collected in order to bill and receive payment for tuition and other charges. Use of Personal Information ACTT protects the personal information of Overseas Students. It makes the information available to Commonwealth and State agencies and the Fund Manager of the ESOS Assurance Fund, under its obligations to the ESOS Act 2000 and the National Code. ACTT tells the department about changes to the students enrolment and any breach by the students of their visa conditions. ACTT does not pass on any personal information to any third party. Your records held by us are available for your personal inspection by requesting access to the Course Manager and/or the Director or Registrations Advisor. From time to time ACTT will post or email information about the college and courses to students, unless there is a specific request to unsubscribe. Only in those cases where life is at risk (and to DIAC for international students) will information be released. We are committed to handling your personal information in accordance with the Privacy Act. ACTT will never sell or provide your personal information to a third party. More information on our privacy policy is available from the Admin Office, in hard copy in the Library (Policy and Procedure Manual) or online at http://www.actt.edu.au/policies-handbooks, or by contacting our customer service representatives on 02 9213 4500.
Actors College of Theatre & Television Overseas Student Handbook v11.November 2011

4. Fees and Charges Course fees and service charges are listed separately for each course offered. All costs are disclosed prior to a students course commencement and there are some options available for payment. 4.1 Payment for Tuition In general, if the full course fee cannot be paid prior to the start date of a course an agreement must be made between the student and the College whereby an initial payment is made and the remaining amount is paid in instalments. It is usual, however for course fees to be paid in advance at the commencement of each academic year. ACTT reserves the right to refuse entry to classes until such time as the students fees are up to date. For any extended late payments ACTT reserves the right to use any debt collections means considered necessary to collect the outstanding fees. Please note that until course fees are paid in full: Testamurs and/or assessment results will not be issued under any circumstances (feedback and results may be viewed under supervision only); Students are ineligible to become a member of the graduate collective and associated privileges; Students are ineligible to receive Letter/s of Recommendation from the College and its tutors. 4.2 Service Charge Each International student pays a service fee as part of their upfront payment (included in set prices) to cover administration and registration costs. If a security deposit for any equipment is required it will be refunded on course completion and return of goods in satisfactory condition. 4.3 School Age Dependants Overseas students with school age dependents are advised that they will be required to pay full fees for their children to attend school in Australia. 5. Refund Policy 5.1 Refunds ACTT maintains a fair and equitable refund policy that complies with all legislation including the ESOS Act 2000s refund requirements. If ACTT defaults If ACTT were to default by ceasing to deliver a course after enrolment or commencement, the enrolled student would be refunded according to the agreement signed at enrolment within 2 weeks or if no agreement exists, be refunded the total amount paid less the amount incurred for the student for the course within 2 weeks of default as required under the ESOS ACT 2000.

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If the Student defaults: If the student defaults either by either not beginning the course on the agreed starting date, or by withdrawing from the course after commencement, the student would be refunded according to the agreement signed at enrolment within 4 weeks after receiving a written claim. As an alternative to making the payment, ACTT may arrange for the student to be placed in an alternative course that was mutually agreed to and at ACTTs expense. 5.2. How to Apply for a Refund: In all cases of withdrawal the student must write to the college either by fax, email or post a statement that explains the reason for withdrawal. Prior to Course Commencement: In the case where notice of withdrawal is given at least one month prior to course commencement, the amount to be refunded is calculated then as follows: In the case where the withdrawal occurs as a result of ill health of the student or a dependent or a parent, authorized medical statement to that effect is required and the full amount paid so far less the administration fee is returned. In the case of withdrawal for any another reason at least one month prior to course commencement, then the administration fee plus the initial deposit is retained and the balance refunded. In case of withdrawal less than one month prior to course commencement for any reason, the college will withhold the full deposit amount and administration fee, and refund any balance. In case where visa application has been rejected the college will refund all money paid less the administration charge. After Course Commencement: The validity of a students visa will be affected by withdrawal, and are closely controlled by the ESOS Act. Overseas students will not be refunded any fees already paid in these circumstances unless they can produce evidence that the withdrawal occurs as a result of ill health of the student or a dependent or a parent, such as an authorized medical statement to that effect. Please refer any specific enquiries to the Administration Office or Course Manager. In the case where an overseas student gives written notice of their intention to withdraw for medical reasons, the College will retain the fees attributed to the whole of the remaining semester (two terms), or in the case of full time courses of less than a years duration (Certificate III in Theatre and Screen Performance) the College will retain the fees attributed to the whole of the remaining term in which the student withdraws, or the equivalent of nine weeks tuition (whichever is the greater) and any administration fee, the College will refund any balance paid above that or the student will be required to pay the outstanding value of fees up to this amount. ..

6. Admission Requirements and Procedures

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6.1 Language, Literacy and Numeracy All courses require a minimum level of ability to speak and read the English language, a minimum level of English, especially for people for whom English is a second language has been set at IELTS 6. IELTS is the International English Language Testing System and there are testing centres across Australia and in most countries around the world. To locate a centre, go to http://www.IELTS.org. A bridging course may be advisable for students whose level of English is insufficient for the course. Bridging courses are offered by a number of registered English Language Schools and TAFE Colleges. Once an applicant has completed an IELTS and achieved a score of 6 or higher, they must supply a certified copy of the test score to ACTT along with their application to study. During ACTTs audition and interview process, a students ability to speak, read and write the English language is also then assessed as relevant by a qualified assessor who meets the requirements to teach and assess on that course. This means that the assessor holds a minimum of the Certificate IV in Assessment and Workplace Training. Applicants for the acting and music theatre courses are required to prepare a performance using a choice of scripts provided by ACTT. These are performed in English. These applicants are also given a script at the audition to sight read with only a few minutes preparation, and may be questioned on relevant sections of that script to gauge the level of comprehension of the written script, where the reading is insufficient to gauge understanding. Technical Production applicants are interviewed in English by a qualified assessor who meets the requirements to teach and assess on that course. This means that the assessor holds a minimum of the Certificate IV in Assessment and Workplace Training. During the interview, the applicant may be required to write a short statement describing the reasons why they are interested in the courses and what career pathways they intend to pursue. Occasionally an applicant may also be asked to complete a short question and answer sheet if it is deemed necessary by the assessor to complete the interview process. Numeracy assessment is undertaken where it is critical to the nature of the course and in particular relates to some units within the qualifications drawn from the Entertainment Training Package. In this instance it is usual for the same assessor to provide a short test of the students ability to use a calculator, use a tape measure to measure out a space, and to complete a few calculations. Once a student has been accepted and enrolled, Language, Literacy and Numeracy support is also available to students as required by their individual course tutors and supervisors. In particular, where a learning difficulty is believed to exist for a student and requires remedial work beyond the expertise of the tutor, referral is available to a number of external specialist centres. For details of what referrals are available contact the Course Manager or Director. 6.2 Acceptable Behaviour ACTT recognises the value of a diverse student population and is committed to meeting the needs of people from all backgrounds and at all stages of their lives. ACTT is committed to promoting equal opportunities in employment and education and to ensure freedom from all forms of discrimination as determined by legislation and College policy. By enrolling at ACTT Students also accept the responsibility to comply with relevant State and Federal legislation concerning Racial, Disability and Sex Discrimination, and avoiding other unethical behaviours including sexual harassment, bullying and other inappropriate behaviour. Further information with regards to ACTTs full policy and the relevant legislation are available at the Admin Office and in the Library. Entry to courses is based solely on education/training considerations. ACTT has a policy which allows access to courses/programs regardless of age, gender, national background or physical disability, provided other entry requirements including an audition are met.

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The College has determined the minimum requirements for entry into all its courses. These are based on educational requirements and capacity to undertake study. Students are entitled to, and are afforded, equal access to educational resources, teaching staff and career opportunities offered through the College. 6.3 Contact Details Overseas students have an obligation to advise the College of any change in their contact details as soon as they occur and to ensure that the college records always include current address, email and telephone numbers. 6.4 Entry Requirements Entry requirements operate to ensure that discriminatory practices are avoided. Individual course information sheets provide detailed requirements including course pre-requisites for applicants. 6.5 Induction Procedures An induction and orientation process takes place at the commencement of each course. Students are familiarised with the layout of the College and its environs and tutors and staff talk through the content of the courses as well as the day to day administrative procedures, including sign-on and leave application. The range of student amenities and support services are described and particular emphasis is given to students rights and responsibilities in the area of Health and Safety. It is at this time that subject tutors will issue reading and equipment lists relevant to their modules. 6.6 Recognition of Prior Learning (RPL) Students may, at the time of lodging their enrolment in a course, and in consultation with the Director and the Course Manager, request Recognition of Prior Learning (RPL) for any module or modules which they believe they can demonstrate the required competencies. The request will be evaluated by the appropriate teaching staff. Should the request be appropriate students will be asked to complete an RPL application form, which compiles the evidence and verification. This process may involve a fee and the student will be advised of the cost at the evaluation stage. Students should bear in mind that most ACTT courses have a strong emphasis on group learning, however, RPL for individual modules in a training program may be possible. In this instance the student may be encouraged to continue to participate in the full program. 6.7. Mutual Recognition As an RTO, ACTT will recognise qualifications a student may have already gained from another RTO, where that qualification matches or includes units that match any included in the course the student is entered in. This recognition is mutual between RTOs.

7. Withdrawal and Deferment- results Where a student wishes to withdraw from a course, modules which have been successfully completed will be recorded and credited toward possible later re-entry, provided all co-requisites are also complete and that the duration of the deferment is deemed to be not so long as to affect the re-entry level. Deferment of one year maximum will be considered should a student have completed a whole year. Overseas students must be aware that the effect of withdrawing from a course will affect their student visa. For full information see www.immi.gov.au or visit the local Visa office.

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Students should be aware that if they withdraw during a course, they may still owe fees for the remainder of the semester or the remainder of the course. (See Refund Policy above). 7.1 Deferment Policy Overseas students are only allowed to defer commencement or suspend studies of a course on medical grounds with a medical certificate, or other exceptional compassionate circumstances. Where a student defers commencement or suspends studies on any other grounds, ACTT must report the students to DIAC as not complying with visa conditions. Students wishing to defer must apply in writing, stating their reasons for deferment and providing medical certificate. If deferment is approved by the college, the students will still need to attend the visa office to seek approval for suspending studies. They will be asked to show evidence of their trip and reasons for leaving the country if they wish to do so, before they will be allowed a re-entry visa. Students will then be re-located into the appropriate module, based on individual merit. Students are advised to carefully consider the difficulty of resuming training after a break and should discuss this at length with the Course Manager or Director. 7.2 Transfers ACTT is unable to accept enrolments from students wishing to transfer from another registered course without the student completing six months of the principal course and without a letter of release from the original provider. Transfers will be granted in the following circumstances: Where the student has completed at least six months of the initial course and supplies a letter of release from that institution AND The student meets all the necessary entry requirements for the course at ACTT. AND There is a place available in the course at ACTT. Transfers will be refused in the following circumstances: Where the student has completed at least six months of the initial course and supplies a letter of release from that institution AND The student does not meet all the necessary entry requirements for the course at ACTT. AND/OR There is no place available in the course at ACTT. All transfer requests will be assessed and the student will receive written notification within 30 days of the ACTT receiving a written transfer request.

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Students have the right to appeal any transfer refusal decision in accordance with the complaints and appeals requirements of Standard 8 of the National Code (for more information please visit http://aei.gov.au/AEI/ESOS/NationalCodeExplanatoryGuide/PartD)

8. Delivery Practices ACTT has developed strategies to deliver training that provide the most effective and relevant methods for each course. Most of ACTTs courses include a large degree of practical activity supported by a substantial and well-structured theory and knowledge based program. Each module within a program is delivered by a suitably qualified and experienced teacher. Usually a teacher will have a combination of professional experience and a high level qualification in the field they teach, as well as some formal teacher-training and assessment qualification. ACTT prides itself on engaging the services of very high quality, industry professionals who have strong teaching ability and experience who are committed to the development of individuals under their tuition.

9. Attendance Policy

9.1 Purpose The College has a rigorous policy concerning attendance. This is designed to impart and develop the level of professionalism required in the industry. This policy was developed in response to both students and tutors wishes. It is crucial that each student accepts their individual responsibility for consistency and reliability as regards attendance and punctuality. The College requires a minimum attendance for students to pass a course; however the courses only function with full and prompt attendance from each student. Much of the tutorial work involves group tasks and rehearsals. It is crucial that each student accepts their individual responsibility for consistency and reliability as regards attendance and punctuality. You should note that your attendance history can be a significant factor in determining whether the College will permit you to progress from semester to semester (or module to module in the case of short courses). This progress is not automatic and your ability to be reliable and punctual is a very important consideration in your assessment. Whether you have career plans in the entertainment industry or elsewhere punctual attendance is vital behaviour if you are not to create a major inconvenience and possibly affect your career prospects. 9.2 Visa Obligations Overseas students are advised that attendance at classes must not fall below 80% of all scheduled classes in order to meet the requirements of their student visa. The college is required to report to DIAC any students whose attendance falls below 80% or if their current level of attendance places them in danger of not being able to meet the 80% requirement by the end of the course. Students will be notified by their course supervisor if attendance seems likely to fall below this requirement. Once reported to DIAC, the student will be required to attend an interview at DIAC as the visa may be jeopardised. Overseas students are reminded that they must notify the college of their current address at all times. 9.3 Roll Marking

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On-Campus Courses: All courses are conducted face-to-face on campus and the following procedures are followed. The tutor is responsible for recording the attendance, non-attendance and lateness of each student within their class. Roll marking is required to take place within the first ten minutes of each scheduled session. All students who are absent at this time are marked A, those present are ticked. Should a student arrive to class after the first ten minutes, the tutor may record L next to A to indicate that the student was absent at roll call and then arrived sometime after. The roll sheets are checked regularly by the Course Manager usually at the end of each teaching week, and at least once every two weeks. Off-Campus Training Opportunities Where possible, students are given the option to attend extra-curricular activities in professional work environments to enhance their educational experience. However, these activities are entirely optional and voluntary - they do not form part of the formal course structure and do not count towards formal attendance and assessment records.

System to ensure that attendance requirements are met under the ESOS act Any overseas student whose attendance begins to fall below 90% is tracked very closely to ensure that their place in the course and their student visa does not become jeopardised. That student is then reminded of the implications of low attendance and counselled if necessary. It is vital to ensure the student receives sufficient reminders and support to ensure the attendance never falls below 80%. Once attendance falls below 80 %, ACTT is required to notify DIAC. Overseas students are advised that attendance at classes must not fall below 80% of all scheduled classes in order to meet the requirements of their student visa. The college is required to report to DIAC any students whose attendance falls below 80% or if their current level of attendance places then in danger of not being able to meet the 80% requirements by the end of the course. Students will be notified by the Course Manager if attendance seems likely to fall below this requirement. Once reported to DIAC, the student will be required to attend an interview at DIAC as the visa may be jeopardised. Students may be asked to sign on when they arrive at the College and individual tutors will mark the roll at the commencement of each class. Late arrivals will be classified as absences (see below). TERMS USED: Unexplained Absences Unexplained absences from class, or lateness, are not acceptable. Unexplained Absences means absences that the tutor was not anticipating and hadnt planned for. Arriving after the class has begun also constitutes an unexplained absence and will be recorded in the attendance roll as absent/late. Explained Absence Students unable to attend class because of serious illness must contact the College before classes begin on that day i.e. before 8.45am for full time courses or 5.45pm for evening courses. Immediately upon return to College, the student must provide a Doctors Certificate to the Course Manager detailing the nature of their illness. In such circumstances an explained absence will be retrospectively recorded on their roll record for each class they are absent. Unless notification is made, and the appropriate medical certificates submitted, an unexplained absence will be recorded for each class the student is absent. Illness which involves extended absence may also mean that a students place in the course is reviewed. However, such circumstances are treated on a case by case basis. Leave of Absence

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Students may apply for leave of absence only in exceptional circumstances. The application must be made on the appropriate form, available from the Course Manager or administration office, and must be made as far ahead of the time requested as possible. Approval is not automatic but is determined on a case by case basis; examples of approved leave could include compassionate leave, surgery, court appearance etc. Extended leave of absence will generally not be granted. 9.4 Toilet Breaks and Leaving the Building Students should use the times provided between classes for toilet breaks. If there is a problem the tutor should be notified at the beginning of the class. Students are not permitted to leave the premises of the school in short change-over breaks. A late arrival to class after these breaks constitutes an absence from the class and will be marked as such. 9.5 Attendance at College Productions Performing arts is all about performing! Seeing the potential end product of your studies and giving support to your fellow students is an essential ingredient for your own development. It is therefore expected that all students attend all College productions. Unless an open dress rehearsal is scheduled during class time, students must attend either a preview performance or one of the public performances that follow. Students can attend a preview free of charge and no charge will be made for attending the public performances provided the student is accompanied by two paying customers. Failure to attend productions will be regarded in the same way as absences from class. Any student assisting on FOH duties is also entitled to see the show at no charge. This may, however, be on a different night. The Administration Staff keep an attendance list of FOH helpers. 9.6 Extra-Curricular Activities No enrolled performance or production student is to participate in theatre, film or television work outside the College, whether paid or unpaid, unless permission is applied for and approved in writing by the Course Supervisor or Director. A conflict of interest is undesirable, however each case is considered on its merits. 9.7 Messages/Contacts Students who know, for whatever reason, that they will be, or are likely to be, late for sign-on or for a class or rehearsal, must contact the office and leave a message on the answer machine or with the receptionist. An unexplained no-show is not acceptable. The office will only take students messages in exceptional circumstances. Each class group is expected to create a phone contact network, so that important messages or opportunities can be quickly relayed to all. Students must ensure that the College has current contact details on file. It just as important that next-of-kin or family members details are also current.

10. Assessment Policy ACTTs accredited courses use competency-based training. This means that the content of the teaching program is structured so that students have to demonstrate competency in a particular module against a range of Learning Outcomes. To demonstrate competency, students must acquire a set of assessable skills specified in the Outcomes. These skills are often described in detail within the Assessment Criteria and are developed through a range of class exercises.

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Criteria are ultimately assessed through a broad range of assessment tasks. Competency-based training requires that course work is assessed as being either: Competency Achieved or Competency Not Yet Achieved. All the competencies must be achieved to receive the award of the course. ACTTs assessment policy is designed to provide each student with sufficient information and time to prepare for assessment activities and to be assessed using appropriate methods by suitable teachers. The aim is to enable students to achieve competency. Tutors and assessors provide written feedback at the end of each module or semester and students have the opportunity to discuss these reports with the relevant staff member. Many modules require completion of an end-of-module presentation and/or a series of other assessment tasks throughout its duration, such as journal entries, oral/written exercises and in class presentations. Advanced modules are often also assessed for integration with other skills, for example voice, acting and movement, in a Performance Studies Module. The College encourages flexible learning methods and encourages students to work at their own pace and in their own way always providing that the Learning Outcomes are achieved by the end of the module. 10.1 Satisfactory Progress On satisfactory completion of an accredited course, students receive a Certificate for their qualification, or Statement of Attainment, in accordance with the Australian Quality Training Framework standards. Students who satisfactorily complete a non-accredited course receive an ACTT Certificate of Achievement. If a student does not achieve the competency required at the first attempt, the result will be recorded as not yet competent. That student will then be required to attempt the assessment again at another time. More than one attempt may be allowed provided the first assessment was attempted in the time set. It must be noted that: all competencies of each term/semester must usually be achieved before the next term/semester, some assessments, for example in Performance Studies cannot be duplicated, and all competencies of a whole course must be achieved before being awarded the qualification or Statement of Attainment. If a student fails to attempt an assessment by the due date, several consequences are possible: 1. The competencies attached to the module will be recorded as not yet achieved. 2. Reassessment: where a student has not satisfactorily completed a section needed to be assessed. 3. "Incomplete": a result of ill health (Doctor's Certificate is needed) and a later assessment set. 4. Module failed and needs to be undertaken again, at the students costs, before progressing. Important: Overseas students are only allowed one opportunity to repeat a module as a condition of the student visa. High standards of application and commitment are expected from all students, and tutors and assessors have a responsibility to the larger student body to maintain these standards. Progress through a course is not automatic and a students place can be terminated if it is evident that insufficient progress is being made or that they will not benefit from further study. 10.2 Assessment Appeals ACTT is committed to providing a learning environment in which complaints are responded to with a minimum of distress and maximum protection to all parties. The College is committed to ethical and responsible management, transparency in its decision making process and a visible, accessible and fair assessment process. As many modules allow for multiple attempts at the assessment, appeals are often only necessary in unusual circumstances.

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The College views student feedback as an opportunity to review and continuously improve its policies and practices and also to gain an insight into student levels of satisfaction. At the end of every course or semester students are invited to complete a Student Evaluation Form. These are used by the Course Manager to help us re-evaluate the course to better suit student needs. This information is kept confidential. Where a student has an individual grievance on their assessment, a request for a review of the assessment may be formally made to the Director of Studies or Principal. The request will be considered at a meeting of the tutors concerned and the Board of Studies. If it is decided that the grievance is justified, a re-assessment event will be conducted at an alternative time and with an independent party present to assess. A student may appeal in writing to a tutor who has assessed the learning outcomes within a module as not yet achieved, and a further assessment task may be allowed so as to demonstrate competency. Where a student wishes to appeal further, they need to arrange to discuss this matter with the Course Manager and the tutor concerned. An independent person may be included in these discussions. The Course Manager will decide whether it is appropriate for another tutor to re-assess. If a student is not happy with the decision made at this level, they may take the matter to the Director who will review the student and tutors history with the Board of Studies. A student who wishes to appeal after a second attempt must do so in writing. The panel will then record a response to the appeal and this will be considered by the Director and the Board of Studies. The Board of Studies' decision in these matters will be final. 10.3 Grievances and Appeals The Colleges procedures for handling complaints and grievances are based on confidentiality, impartiality, procedural fairness, protection from victimisation and prompt resolution. Where a group of students have identified a grievance this can initially be raised at a student representative meeting. These are held every four to six weeks with two representatives from each class present. The student body may then make a representation to the Director of Studies or the Principal or the Board of Studies meeting, whichever is most appropriate. If a student has a grievance with the College regarding financial issues they should discuss this first of all with the Course Manager as an issue can often be resolved easily. If the issue cannot be resolved this way, they must submit their grievance in writing to the Director who will consider the grievance and: (a) if the grievance is considered to be valid, decide upon appropriate action or an alternate arrangement which is acceptable to both; (b) if agreement cannot be reached, the student is able to take the grievance to the Student Representatives who will take the matter up with the Board of Studies on their behalf. If a student has a complaint against a tutor, another ACTT student or other personal issues then this should be made in writing to the Course Manager. Alternately, the Grievance Contact Officer may be approached independently and confidentially by the student (this is currently the Head of ACTT). Full details of the grievance procedure are located in the Policy Manual, a copy of which is located in the Library and in the Admin Office. The process can also be explained fully to you by the Grievance Officer. If a student is not satisfied with the problem being solved within the College and wishes to take their grievance outside the organisation, they may wish to contact the Australian Skills Quality Authority (ASQA) with whom ACTT is a Registered Training Organisation. The Department of Fair Trading also provides consumer advice regarding dealings with any business. The Human Rights and Equal Opportunity Commission (HREOC) are also available for information and advice on matters of concern ACTT is a member of ACPET (Australian Council of

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Private Education and Training) and ACPET provide an impartial service in dealing with complaints. Students should contact ACPETs External Students Appeals Service (email: Students.appeals@acpet.edu.au) Presenting your case: If you would like some advice on how to present your concern, then please consider visiting www.complaintline.com.au This is a consumer gateway for customer complaints that provides information on customer service. If you feel your concern has not been adequately addressed by the College or if you need help in presenting your case, independent advice can be received through the Department of Fair Trading and on their website Contact details for Dept of Fair Trading are: Phone 13 3220, Internet www.fairtrading.nsw.gov.au National Training Complaints Hotline (ph 1800 000 674) ACPET External Students Appeals Service (email: Students.appeals@acpet.edu.au) Contact details for ASQA:line 1300 701 801 Internet: http://www.asqa.gov.au/

11. Collecting and Analysing Feedback

11.1 Collecting feedback from students Module evaluations All students are required to complete an end-of-module evaluation for each module undertaken. Students have the opportunity to evaluate the module based on relevance of material learned and quality of delivery. These are issued by the Course Manager towards the end of the module, completed by the student and then returned to the Course Manager in the last week of that module. As part of ACTTs continuing commitment to improvement and to meet its Quality requirements, all students are asked to complete a standard online evaluation form every six months or at the end of their course: whichever is more frequent. College systems and facilities evaluation All students are asked to complete an evaluation form that gathers information about the students experience and comments on the service and facilities of the college. These must be issued immediately prior to the end of the course or term or semester preferably in the last teaching week. They must be completed during class time and placed by the teacher in the envelope provided and returned to the office. Class meeting feedback Each class is encouraged to meet at least once each month to discuss any issues or make any recommendations to the college on the class behalf. Minutes of the meeting are provided to the College Director and Course Manager. Any common concerns or suggestions are also reported to the Student Representative Council by the class representatives SRC Feedback Student Representative Council meets at least quarterly to collectively report on each class groups comments, issues and recommendations. The collective comments are then minuted and provided to the Course Manager and College Director. These reports are presented to the external Industry Advisory Committee meeting every six months.

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11.2 Analysing Feedback Course feedback Course feedback from students and teachers is analysed as soon as practical after collection by the Course Manager. The analysis is based on quantitative and qualitative assessments. The overall analysis also includes responses gained from tutors evaluation forms, and from students college feedback forms. A report written by the Course Manager is submitted at the end of semester tutors meeting and is also tabled at the Industry Advisory Committee meeting. 11.3 Responding To Feedback Based on the summary report, action is taken as appropriate. In the instance where it is determined that a modules delivery and or content is no longer meeting the standard required or the outcomes necessary, this information is added to the agenda of the tutors meeting and the academic boards meeting to discuss and suggest improvements to be undertaken. This recommendation is then presented to the Training and Assessment Committee for comment and approval. Once approved, any changes are implemented and a review mechanism put into place to track the progress, evaluate the success and further improve the process. Student Communication Weekly whole Company meetings are held for the full-time Diploma and Advanced Diploma students at the end of an extended lunchtime or after a group class such a Yoga. They are a part of the colleges internal communications system, and vital in promoting a sense of community within the College. They are scheduled and chaired by the Course Manager and/or Course Supervisor/s. The meetings are quite informal and are an effective way of contacting, and getting information to and from, the whole student body. Initially, the Director, the Course Manager and the Administrator give any messages. Other staff members are then given the opportunity to speak, followed by students with messages and announcements. The informal agenda deals with anything from serious administrative or organisational matters, to announcements about impending student performances or even birthday parties. All full time day students are required to attend the meeting. All staff at the College are encouraged to attend. Newsletters ACTT has a fortnightly student e-newsletter which is circulated to students and contacts of ACTT. Email communication is extremely useful for maintaining currency and all students are encouraged to ensure that a they check their email inbox daily.

12. Support Mechanisms ACTT recognises the physical, emotional and financial demands that training in performance entails. Overseas students in particular not only experience the challenge of living on a strict budget, away from familiar support networks, and using a language that is not always their first language, but also manage the demands that a journey of self-discovery and personal exploration usually creates. For these reasons communication with staff and fellow students is vital. 12.1 Nominated Overseas Student Support The Course Manager is the nominated overseas support officer who is vested with overseeing the progress of, and provides pastoral care to overseas students. At any time when the Course Manager is unavailable, the College Head is available for assistance and/or referral.

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12.2 The Students Representative Council (SRC) The SRC provides a forum for student opinion and a focus for the Colleges social events. Every Semester the group elects a representative who leads a weekly class meeting and attends a monthly SRC meeting. SRC meetings are minuted. The SRC also plays a major role in fundraising for productions and enhanced student amenities. 12.3 Welfare Procedures Communication Students are encouraged to communicate freely with Tutors regarding progress and any difficulties that may be experienced in relation to the work. Tutors time, however, is limited so please pre-arrange these meetings where possible. Each course has a Course Manager (sometimes called Supervisor or Co-ordinator) who is available to discuss general issues or concerns relating to the course as a whole. They are usually available at specified times each week if a student wishes to discuss their general progress in their course, or issues to do with group interrelationships. To meet with the Head of ACTT, students will need to arrange an appointment unless the matter is particularly urgent. Problems should be discussed as soon as they arise and not left to develop into major difficulties. Where a concern or a perceived problem exists it is expected that students will initiate discussions with the appropriate staff. It is important however that wherever possible these discussions take place outside class time. 12.4 External Support Services The College can, on request, or as considered necessary, refer students to specialist diagnostic and support services such as medical practitioners, physiotherapists, financial advisors, counsellors or speech therapists. Students should contact the appropriate Course Manager for any assistance they may need.

13. Getting Organised

13.1 Attitude Students in a performance course constitute a "company" both in spirit and practice for the duration of their study at ACTT. Accordingly, commitment needs to be wholehearted to achieve the desired goal of excellence. If students let the ensemble down, they let themselves down. It is essential that students learn the expectations, behaviour and attitudes appropriate to working in the profession just as much as they master the fundamental skills necessary to sustain future employment. 13.2 Studio Behaviour It is essential that the atmosphere in the studio is positive, supportive and focused. Students need to be ready to work at the beginning of the session and to maintain their energy and concentration throughout. Eating, drinking and gum chewing are therefore inappropriate. Interruptions from mobile phones will not be tolerated; they should be switched off at the beginning each class, or preferably, left at home. At the end of each class, please return the room to a neutral state. This means closing windows, stacking chairs, props and costumes and taking all your personal belongings with you clothes, water bottles, books etc.

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13.3 Rehearsing Out of Class For many courses a great deal of work occurs in groups within the classroom. This requires periods of intense co-operation between people who may or may not have chosen to work together (just like real life). Developing good working processes and organising time to work in groups is a vital part of performance training. When a rehearsal is scheduled amongst students, treat it as you would if a tutor were present. 13.4 Daily Exercise Regimes Performance is a physical activity. Each student needs to develop a daily routine that will exercise voice and body, incorporating current class work as well as personal needs. These will become clearer during the course as you learn more about yourself and acquire more skills. It is important that it is daily, or at least regularly, around five times a week. Exercise routines should be reviewed every few weeks. 13.5 Existing Injuries If you have an existing injury you have a responsibility to inform the tutor in a class where aggravation might occur, especially, but not only, in movement. You must never engage in activities where you might injure yourself and/or jeopardise the safety of others. All injuries must be reported to the Course Manager on enrolment and on an ongoing basis as they heal and/or occur.

13.6 Appropriate Dress Students must dress appropriately for each class and rehearsal. Rehearsal gear is suitable for most classes; ie loose, comfortable pants and tee shirts, and soft soled shoes. Make-up and jewellery should not be worn to regular classes as this inhibits the individual and creates a barrier to the process of the work. Jeans, restrictive clothes and hard soled or high heeled shoes are NOT APPROPRIATE for any class. Please consult the equipment required list for your course where appropriate. 13.7 Constructive Criticism The nature of the study at ACTT is such that you are constantly being observed by your teachers and fellow students. The quality and improvement in your work is of utmost importance and personal feedback about your work is integral to it. Hopefully you will see the criticism you receive as being positive. Unfounded praise is far more damaging in the long term than an objective comment which points to areas upon which you may improve. Subjects undertaken during the course will help you gain a vocabulary to comment upon performances observed as well as a framework for accepting criticism of your own work. 13.8 Be Organised Students must plan ahead and ensure that they do not become overtired or ill due to involvement in productions. Involvement in productions is not an excuse for lateness to class, absence or failure to prepare written or practical assignment work for individual tutors. 13.9 Unscheduled Activities Within any course there are 'unscheduled activities'. The nature of acting training requires that students must expect to do a great deal of work by themselves in study and practice. In the case of full time students evening rehearsals and weekend activities are minimal but do arise from time to time in production work and performance. Students must be prepared to meet varied commitments including any presentation. Notice will usually be given to allow students to rearrange other commitments.

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13.10 Organising Your Personal Time Your time should be organised so that your free time can be enjoyed without the pressure of knowing that you have a pile of work you should be doing. You need time for relaxation and other activities. This requires forward planning to ensure that enough time is given to homework and to practice. A positive attitude is essential to making the most of your time. 13.11 Maintaining Good Health Ill-health can make or break a performer, and recurrent illness is a matter of concern to the student, the tutor and the College. The rigours of the training can take a toll on the student who suffers ill health and those who do not look after themselves properly. It is every individual's responsibility to ensure that their good health is a priority by eating properly, resting sufficiently and exercising regularly (at least once a day).Remember, ill health can put a students place in jeopardy. (Please note the Attendance Policy). 13.12 Personal Hygiene Attention needs to be paid to your personal hygiene for the sake of your own and other's health. The nature of the course requires that much group work be undertaken which requires close contact, and good personal hygiene is an important consideration for the comfort and health of others in class. Personal hygiene is also basic to the profession. 13.13 Smoking Smoking is a personal choice, however, if you choose to smoke please be aware not only of the relationship to health, but also its detrimental effects on vocal production and physical stamina. For this reason, students may be requested to give up smoking in order to progress through certain aspects of the course. If you wish to smoke there is a no smoking policy in the College building and on the front entry steps. Please go outside to the courtyard, and dispose of rubbish in the receptacles provided. 13.14 Alcohol and Drugs The consumption of alcohol or recreational drugs during any day when classes or performances may follow is not allowed. It is unconducive to quality work in the classroom and severely compromises relationships with students and tutors. 13.15 Borrowing ACTT has lost much valuable equipment over the years as a result of failure of students to return costumes, books etc which they have borrowed. Please return promptly everything borrowed. All items borrowed must be recorded and students will not be allowed to continue to borrow if items are not returned in good order and on time. Please report any damaged equipment so that it may be repaired for future use. 13.16 Storage There is limited storage room available for items such as personal props, costumes etc. They may only be kept at the College for the duration of the work for which they are needed in approved locations but must be cleared immediately afterward to allow others to use the space. 13.17 Valuables Students are strongly advised NOT to bring any valuables to College as security cannot be guaranteed for them. Personal valuables which must be brought to College may be left in the office. Make your own arrangements to keep money, passes etc with you in the studio at all times.

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14. Emergency Procedures

14.1 Medical Emergencies Students who are injured in class or while on the premises are required to report immediately to the tutor who will contact the First Aid officer, who will make an assessment of the injury and recommend appropriate treatment. The tutor will then require an official accident report sheet to be completed and witnessed. There is a first aid kit in the kitchen and in the Tutors Room. 14.2 Emergency Evacuation Procedures Emergency evacuation procedures are rehearsed by full time students at least once every semester. At these times students are familiarised with the escape routes from the building and the assembly points outside. If at any time appropriate personnel advise that it is necessary to evacuate the building students should do so without question and in an orderly fashion. They should proceed to the designated assembly points so that attendance rolls can be checked. Under no circumstances should the building be re-entered until the all-clear is given by the appropriate personnel. Emergency Telephone Numbers Police, Fire, Ambulance 000 Department of Immigration and Citizenship (DIAC) 131881 AHM our Overseas Student Health Cover provider has a free 24 hour emergency service helpline for medical and legal emergencies 1800 006 745 Counselling Lifeline 13 11 14 Emergency Translation 1300 655 010

15. Resources and Facilities A variety of resources are available to ACTT students and there are systems in place to access these.

15.2 Student Cards and Numbers Each student receives a student card valid for the year. A $10 fee will be charged to replace lost student cards. The ACTT student card will entitle enrolled students to discount admissions to a number of performance venues, cinemas and productions. Discounts are also available at a number of excellent bookshops and suppliers. 15.3 Noticeboards The noticeboards are a useful tool for you. There is a noticeboard for part-time and casual work opportunities, student film experience and shared accommodation. There is also a noticeboard which displays class

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timetables and changed plans, assessment times etc. They should be checked regularly for changes to room allocation and scheduled classes and other important notices. 15.4 Library Students may borrow plays and texts from the College library. Generally, one item may be borrowed at a time for a maximum of one week. Special Reserve items may be borrowed for 24 hours only. Reference items are not for loan. 15.5 Photocopier Photocopy cards may be purchased from the office and be signed on receipt. Please return empty cards to the office as they are recyclable. If help is needed to use the copier please ask at Reception. Problems with the copier must be reported to the office. Student must not attempt to fix problems themselves. 15.6 Telephone A public telephone is located nearby in Central Station. Phone cards can be purchased from the usual retail outlets. 15.7 Fax The College fax number is + 61 2 9281 3964 and is available for use, charges apply for this service both incoming and outgoing. 15.8 Computers Several computers and private study rooms are available during office hours only. Use of the computers and printers will be available for college use only and must be booked through the front office. 15.9 Costumes A wardrobe of costumes exists for use in student productions. The items are not available for personal social use. If a tutor or director accesses the costumes for use in rehearsals, students are responsible for the care, cleaning and return of the item/s. 15.10 Props A similar situation exists for the use of props. All items borrowed need to be listed and signed for when collected and when they are returned IN GOOD ORDER. 15.11 Video Equipment Some College video equipment may be made available out of class time if booked for course-related activities. No video equipment can be removed from the building and should only be used in the video studio. Students accessing this equipment are responsible for its security and safe use and must receive training on how to use the equipment prior to access. 15.12 Audio Basic audio equipment (cassette and CD) may be borrowed for rehearsing outside class time. It needs to be signed in and out. Students accessing this equipment are responsible for its security and safe use.

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15.13 Lockers Some student lockers are available and, due to space restrictions, they need to be shared. Students have a responsibility to keep them clean and hygienic and food and valuable items must not be stored in them. Students are required to sign for a key at the beginning of the year and to return it at the years end. 15.14 Mats Yoga mats are provided for use in class. They are to be collected from and returned to the Mat room and carefully folded and stacked in the set area. The care and cleanliness of each mat cover is a students personal responsibility. It is recommended that students purchase their own yoga/ exercise mat. 15.15 Staff Offices The staff offices are private and not to be entered without permission by staff. The offices and filing systems are locked for security purposes and staff computers are protected by passwords.

16. Personnel Training and Assessment Committee The Committees role is to oversee curriculum issues, student conduct and progress, hear student appeals when required, identify problems or issues associated with the course implementation and liaise with the external Course Advisory Committee. The Committee comprises the Director of the College, key teaching personnel, tutors and others. External industry Advisory Committee The Committee's major role is to monitor the curriculum and its relevance to current and emerging industry skills, practice and standards, and to provide advice on methods of assessing prior learning. The Committee is comprised of various representatives from a wide base in the Arts community including film and television directors and producers, MEAA representatives, agents, tertiary institution representatives, theatre representatives and visiting or guest members. Teaching and Administrative Staff Most of the management and teaching staff at ACTT have a long history with the College, are very familiar with the activities which take place throughout the year and have a commitment to the educational policies and mission of the College. Specialist teachers from within the industry and those who are involved in short modules of teaching and /or directing are fully briefed with the College's Mission, aims and methods and are also committed to the same teaching philosophy as the College. Students will be provided details of the teaching staff for their course when they start.

Actors College of Theatre and Television ABN: 87 079 097 920 NATIONAL RTO ID: 90168 CRICOS ID: 01544D 505 Pitt Street (opposite Central Station)
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Sydney, NSW 2000 AUSTRALIA Ph. (02) 9213 4500 Fax. (02) 9281 3964 Email: info@actt.edu.au Web: www.actt.edu.au

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