Q-Gate Instructions

Prior to using the Q-Gate assesment sheets make sure to add / remove / modify the key deliverables to properly reflect your individual project WBS and key deliverables. This should be done during the Phase Startup process rather than late in the phase. During the actual Q-Gate assessment process go over each deliverable and assess whether it is accepted, accepted with exceptions (note the exceptions in the Comments field) or not accepted (note the action plan to produce acceptable deliverable in the Comments field). Then based on the assessment assign (1) Green, (2) Yellow or (3) Red rating in column C. The impact rating numbers (column D) are provided to help you gauge importance of each deliverbal on scale from 1 to 5 (very high impact on project schedule, cost or risk). You may modify them based on individual project, client needs as each project may assign specific deliverables its own impact rating in comparison with other deliverables. Please note that the impact rating is designed to indicate level of impact for each deliverable in relation to other deliverables. It is not an exact figure derived from mathematical formula, but rather a reflection of importance of each deliverable and impact of not completing the deliverable at the time of Q-Gate.

SAP Field Services

WBS / Title

WBS number of the deliverable in the ASAP Implementation Roadmap and title of the deliverable or key activity. Note the level of acceptance of each deliverable in the Q-Gate, using the 1-3 numerical scale, 1 Accepted (Green), 2 - Accepted with exceptions (Yellow), 3 - Not acceptad (Red) This number shows potential impact of not completing the deliverable by the time of the Q-Gate. The impact can be between number 1 and 5 where 1 is low impact and 5 represents very high impact. Total impact of the deliverable on the Q-Gate is calculated as either full impact for deliverables rated as Red and 2/3 of potential impact for deliverables ranked Yellow. The potential impact of deliverables with 0 impact are completed to the satisfaction of the reviewer. Other deliverables may be fully or partially completed, but are not meeting the acceptance criteria. For deliverables that are not acceptable note your comments and describe the action plan to fix the deliverable so it can be accepted.

Acceptance Assigned Potential Impact Weight

Total Impact for Q-Gate

Comment

Q-Gate Leading Questions

Consider the following questions when identifying risks in a Q-Gate Q-Gate is a tool to help the team reduce risk on a project. A Q-Gate can be Red, Yelllow or Green. It is Green, when all items on the Q-Gate list have been completed to the satisfaction of the client and team. A Q-Gate is Yellow when even though an item has not been completed, but this may or may not impact the project. A Yellow Q-Gate designates higer Risk. A Red Q-Gate get the color red, when one or more items have not been completed to the satisfaction of the client. SAP does not recommend moving forward with the project 'till all items are green. Please make sure that the entire team is aware of the importance of a QGate and how, project run the elevated risks if all items are not green. Please do not limit yourself to these topics, they are provided as general memory joggers. You may have a lifecycle that is different than these. Be sure to list the PM Process for the lesson you are documenting. Project Management Process

Initiating Phase
How well was the project vision understood by team members? Was the Project Sponsor involved as early as they needed to be? Was there sufficient upper management support for the project to continue? Were success criteria determined and understood?

Planning Phase
Was the project schedule useful and accurate? Were contractors and other vendors brought in early/late, just in time? Did the project team adhere to the schedule? Was the skill set of the team members sufficient?

Executing/Monitoring/Controlling Phase
Were there many defects that were tracked back to new requirements? Did the change control process adequately address changes to the project? Was reporting done timely and accurately? Was the process for change clearly understood by all team members?

Closing Phase
What could have been improved during the project? What went well on the project?

SAP Field Services

Q-Gate 1
Assigned potential impact weight (recommended value) 1 - minimal impact 2 - average impact 3 - high impact 4 - very high impact 5 - showstopper Acceptance 1 - Green (accepted), 2 - Yellow (conditionally accepted), 3 - Red (not accepted)

Total impact of Q-Gate

1
1.1.1 1.1.1.1 1.1.1.2 1.1.1.3 1.1.1.4 1.1.2 1.2.1 1.1.2.1 1.1.2.2 1.1.2.3 1.1.2.4 1.1.3 1.1.3.1 1.1.3.2 1.1.3.3 1.3.1 1.3.1.1 1.3.1.2 1.3.1.3 1.3.1.4 1.3.1.5 1.3.1.6 1.3.1.7 1.3.1.8 1.3.1.9 1.3.1.10 1.3.1.11 1.3.1.12 1.3.1.13 1.3.2 1.1.3.4 1.1.3.5 1.1.3.6 1.1.3.7 1.1.3.8 1.1.4 1.1.4.2 1.1.4.3 1.1.4.4

Project Preparation
Project Management Phase Startup Phase Resources Allocation Detailed Phase Schedule Phase Kickoff Meeting Handoff Checklist from Pre-project activities Project Initiation Project Strategic Framework Business Case Project Charter Scope Statement Schedule for Project Planning Project Management Plan Start-Up Project Management Plan Monitoring/Controlling Plans Preliminary WBS and WBS Dictionary Implementation Project Standards SAP Solution Manager Usage Guidelines Project Documentation Standards Issue and Escalation Management Procedure Initial Development Management Standards SAP Services Deployment Plan Additional Project Tools Software System Configuration Standards Enhancement and Modification Standards Support Package and Upgrade Standards Change Request and Transport Management Standards (CTS) Testing and User-Acceptance Standards Preliminary Postimplementation Service and Support Standards Integration Conventions Standards Meeting Project Schedule Project Budget Project Team Organizational Chart, Project Team Roles and Responsibilities Project Team On-Boarding Package Project Contract Inventory E/M/C Results Requests for Change Change Log Issue Log 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4 4 2 3 3 4 5 5 5 1 3 5 3 3 4 2 3 2 2 2 2 2 2 2 2 2 4 4 4 2 4 4 4 4 4.0 4.0 2.0 3.0 3.0 4.0 5.0 5.0 5.0 1.0 3.0 5.0 3.0 3.0 4.0 2.0 3.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 4.0 4.0 4.0 2.0 4.0 4.0 4.0 4.0

Comment

WBS

Title

1.1.4.5 1.1.4.6 1.1.4.7 1.1.4.8 1.1.4.9 1.1.4.10 1.1.5 1.1.5.1 1.1.5.2 1.1.5.3 1.1.5.5 1.5.1 1.5.2 1.5.3.1 1.5.3.2 1.5.4.1 1.5.4.2 1.5.5.1 1.5.5.2 1.5.6 1.8.1.1 1.8.1.2 1.8.2 1.4.1 1.6.1 1.6.2 1.7.1.1 1.7.1.2 1.7.1.3 1.7.1.6 1.7.1.7 1.7.1.8 1.7.1.9 1.7.1.10 1.1.5.3

Risk Register Deliverable Acceptance Documents Team Member Evaluations/Appraisals Communications Matrix (updated) Status Reports Contractual Changes Phase Sign-Off Closed Contracts Lessons Learned Log Phase Completion Check (internal) Phase Sign-Off Document Organization Change Management Change Charter Initial Stakeholder Mapping and Business Readiness Assessment Sponsorship Strategy OCM Organization and Change Agent Network Communication Plan Initial Announcement Organizational Alignment Strategy Social Contract Project Team Change Management Training Project Team Training Plan Trained Project Team (Level 1, Methodology and Organization Change Managemen Preliminary End-User Training and Documentation Strategy Business Process Requirements, Design, Configuration and Testing Business Scenario and Process Inventory Lifecycle Data Management Inventory of Legacy Systems Strategy For Legacy Data Conversions Technical Solution Management Solution Landscape Deployment Plan System Landscape Document Initial Hardware Sizing Proposal Project Support Tools and Systems Project Team System Authorization Standards High-Level Integration Strategy Messaging Landscape Strategy Transport Strategy SAP Services PM Review Service Report Possible impact / Total impact / (%)

3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3

4 4 2 2 3 3 3 1 3 4 2 4 3 3 3 3 3 3 2 4 3 2 4 4 3 3 3 3 2 1 2 2 2 2 202.0

4.0 4.0 2.0 2.0 3.0 3.0 3.0 1.0 3.0 4.0 2.0 4.0 3.0 3.0 3.0 3.0 3.0 3.0 2.0 4.0 3.0 2.0 4.0 4.0 3.0 3.0 3.0 3.0 2.0 1.0 2.0 Solution specific deliverable 2.0 Solution specific deliverable 2.0 Solution specific deliverable 2.0 202.0

100%

SAP Field Services

Q-Gate 2
Acceptance 1 - Green (accepted), 2 - Yellow (conditionally accepted), 3 - Red (not accepted) Total impact of Q-Gate Assigned potential impact weight (recommended value) 1 - minimal impact 2 - average impact 3 - high impact 4 - very high impact 5 - showstopper

2 Business Blueprint
2.1.1 2.1.1.1 2.1.1.2 2.1.1.3 2.1.2 2.1.2.2 2.1.2.3 2.1.2.4 2.1.2.5 2.1.2.6 2.1.2.7 2.1.2.8 2.1.2.9 2.1.2.10 2.1.2.11 2.1.3 2.1.3.1 2.1.3.2 2.1.3.3 2.1.3.4 2.1.3.5 2.1.4 2.1.4.1 2.1.4.2 2.1.4.3 2.1.4.5 2.2.1 2.2.2 2.2.3.1 2.2.3.3 2.2.4 2.2.5 2.3.1.1 2.3.1.2 Project Management Phase Startup Phase Resources Allocation Detailed Phase Schedule Phase Kickoff Meeting E/M/C Results Requests for Change Change Log Issue Log Risk Register Deliverable Acceptance Documents Team Member Evaluations/Appraisals Communications Matrix (updated) Quarterly Operations Reviews Status Reports Contractual Changes Project Management Plan Completion Project Management Plan (Updated) Monitoring/Controlling Plans (Updated) Project Schedule (Updated) Project Budget (Updated) Business Case (Updated) Phase Sign-Off Closed Contracts Lessons Learned Log and Project Debrief Phase Completion Check (internal) Phase Sign-Off Document Organization Change Management Organizational Change Management Plan Sponsorship engagement Key Messages for Blueprinting and Program outlook Tactical Communication Plan Organizational Alignment Project Team Change Management Training Trained Project Team (Level 2) Updated Project Team Training Plan 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4 4 2 4 4 4 4 4 2 2 2 3 3 4 4 4 4 2 3 1 3 4 3 4 2 3 2 2 4 2 4.0 4.0 2.0 4.0 4.0 4.0 4.0 4.0 2.0 2.0 2.0 3.0 3.0 4.0 4.0 4.0 4.0 2.0 3.0 1.0 3.0 4.0 3.0 4.0 2.0 3.0 2.0 2.0 4.0 2.0

Comment

WBS

Title

2.3.2 2.8.1 2.8.2 2.10.1 2.10.2 2.10.3 2.10.4 2.10.5 2.4.1 2.4.2 2.4.3.1 2.4.3.2 2.6.1.1 2.6.1.2 2.4.3.4.1 2.6.1.2.1 2.6.1.2.1.1 2.6.1.2.1.2 2.6.1.2.1.3 2.6.1.2.1.3.1 2.6.1.2.1.3.2 2.6.1.2.1.3.3 2.6.1.2.1.3.4 2.6.1.2.1.3.5 2.6.1.2.1.3.6 2.6.1.2.2 2.6.1.3 2.6.2 2.4.4 2.6.4 2.6.5 2.6.5.4 2.6.5.5 2.6.6 2.6.7.1 2.6.7.2 2.6.7.3 2.6.8.1 2.9 2.9.1 2.9.2 2.9.3.1 2.9.3.2 2.7.1 2.7.2 2.7.3 2.7.3.2 2.11 2.1.4.3

End-User Training and Documentation Strategy Technical Solution Management Authorization Requirements and Design System Authentication Concept Technical and Integration Design Development Environment System Administration Procedures Support Procedures Project IMG Business Process Requirements, Design, Configuration and Testing Business Organizational Structure General Settings & Master Data Business Scenario Workshop Schedules Business Scenario Overview Business Process Workshop Schedules Scenario #1 Scenario Requirements Process #1 Business Process Requirements Documents Business Process Models Development Requirements Forms Requirements Reporting Requirements Interface Requirements Enhancement Requirements Workflow Requirements Miscellaneous Development Requirements Process #2 (to n) Scenario #2 - #n Integration Scenario Specification BI Strategy definition BI Requirements Portal Content Requirements Content and Integration Development Requirements Adapter Requirements Portal Framework Requirements Business Blueprint Baseline Scope Detailed Transactional Scope Knowledge Transfer Workshop for Global Delivery Team Development Standards and Approved Development Work Conceptual Design of Developments Development Guideline Work Estimates List of Approved Development Objects Lifecycle Data Management Lifecycle Data Management Strategy Data Cleansing Procedures Conversion Development Requirements Conversion Requirements SAP Services SAP Feasibility Check PM Review Service Report Possible impact / Total impact / (%)

3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3

2 3 2 3 4 2 2 4 4 4 4 4 4 5 5 5 5 5 5 5 5 5

2.0 3.0 2.0 3.0 4.0 2.0 2.0 4.0 4.0 4.0 4.0 4.0 4.0 5.0 5.0 5.0 5.0 5.0 5.0 5.0 5.0 5.0

3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3

3 4 4 4 4 4 5 4 4 3 3 3 4 4 4 4 4 4 2 2 253.0

3.0 4.0 Solution specific deliverable 4.0 Solution specific deliverable Solution specific deliverable 4.0 Solution specific deliverable 4.0 Solution specific deliverable 4.0 Solution specific deliverable 5.0 4.0 4.0 3.0 3.0 3.0 4.0 4.0 4.0 4.0 4.0 4.0 2.0 2.0 253.0

100%

SAP Field Services

Q-Gate 3
Assigned potential impact weight (recommended value) 1 - minimal impact 2 - average impact 3 - high impact 4 - very high impact 5 - showstopper Acceptance 1 - Green (accepted), 2 - Yellow (conditionally accepted), 3 - Red (not accepted)

Total impact of Q-Gate

3
3.1.1 3.1.1.1 3.1.1.2 3.1.1.3 3.1.2 3.1.2.2 3.1.2.3 3.1.2.4 3.1.2.5 3.1.2.6 3.1.2.7 3.1.2.8 3.1.2.9 3.1.2.10 3.1.2.11 3.1.3 3.1.3.1 3.1.3.2 3.1.3.3 3.1.3.4 3.1.3.5 3.5 3.5.1.1 3.5.1.2 3.5.1.3.1.1 3.5.1.3.1.2 3.5.1.3.1.3 3.5.1.3.2 3.5.1.3.2.1 3.5.1.3.2.1.1 3.5.1.3.2.1.2 3.5.1.3.2.1.3 3.5.1.3.2.1.4 3.5.1.3.2.2 3.5.1.3.3 3.5.1.4 3.5.1.5 3.5.1.6 3.5.1.7 3.5.1.8 3.7.1 3.7.2 3.7.3 3.7.4 3.7.5 3.8.1

Realization
Program, Project, Risk and Quality Management Phase Startup Phase Resources Allocation Detailed Phase Schedule Phase Kickoff Meeting E/M/C Results Requests for Change Change Log Issue Log Risk Register Deliverable Acceptance documents Team Member Evaluations/Appraisals Communications Matrix (updated) Quarterly Operations Reviews Status Reports Contractual Changes Project Management Plan Updated Project Management Plan (Updated) Monitoring/Controlling Plans (Updated) Project Schedule (Updated) Project Budget (Revision) Blueprint Document (Updated) Business Process Requirements, Design, Configuration and Testing Baseline Configuration Refined Baseline Scope Baseline Configuration Plan General Settings Organizational Structures Master Data Configured and Tested Scenario #1 Process #1 Baseline Configuration Business Process Procedures Baseline Test Cases Baseline Test Plan Process #2 Configured and Tested Scenario #2 (to n) Baseline Test Results/Updated Baseline Test Cases Baseline Issues List Migrated Baseline SAP Software System Refined Project IMG Baseline Confirmation Portal Content Portal Framework Configuration Content and Integration Development Portal User Interface and Personalization Integration Scenario Configuration Technical Solution Management Quality Assurance Environment Possible impact / Total impact / (%) 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4 4 2 4 4 4 4 4 2 2 2 3 3 3 1 3 4 4 4.0 4.0 2.0 4.0 4.0 4.0 4.0 4.0 2.0 2.0 2.0 3.0 3.0 3.0 1.0 3.0 4.0 4.0

3 3 3 3 3

4 4 4 4 4

4.0 4.0 4.0 4.0 4.0

3 3 3 3

5 3 3 3

5.0 3.0 3.0 3.0

3 3 3 3 3 3 3 3 3 3 3

3 3 3 2 4 3 3 3 3 3 4 125.0

3.0 3.0 3.0 2.0 4.0 3.0 3.0 3.0 3.0 3.0 4.0 125.0

Solution specific deliverable Solution specific deliverable Solution specific deliverable Solution specific deliverable Solution specific deliverable

100%

Comment

WBS

Title

SAP Field Services

Q-Gate 4
Assigned potential impact weight (recommended value) 1 - minimal impact 2 - average impact 3 - high impact 4 - very high impact 5 - showstopper

Acceptance 1 - Green (accepted), 2 - Yellow (conditionally accepted), 3 - Red (not accepted)

Total impact of Q-Gate

Realization
3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4 4 4 4 4 2 2 2 3 3 3 1 3 4 4 3 4 3 4.0 4.0 4.0 4.0 4.0 2.0 2.0 2.0 3.0 3.0 3.0 1.0 3.0 4.0 4.0 3.0 4.0 3.0

Program, Project, Risk and Quality Management 3.1.2 E/M/C Results 3.1.2.2 Requests for Change 3.1.2.3 Change Log 3.1.2.4 Issue Log 3.1.2.5 Risk Register 3.1.2.6 Deliverable Acceptance documents 3.1.2.7 Team Member Evaluations/Appraisals 3.1.2.8 Communications Matrix (updated) 3.1.2.9 Quarterly Operations Reviews 3.1.2.10 Status Reports 3.1.2.11 Contractual Changes 3.1.3 Project Management Plan Updated 3.1.3.1 Project Management Plan (Updated) 3.1.3.2 Monitoring/Controlling Plans (Updated) 3.1.3.3 Project Schedule (Updated) 3.1.3.4 Project Budget (Revision) 3.1.3.5 Blueprint Document (Updated) Training 3.3.1.1 Refined Project Team Training Schedule 3.3.1.2 Trained Project Team (Level 3) 3.3.2 End-User Training and Documentation Plans and Templates Business Process Requirements, Design, Configuration and Testing 3.12 Final Configuration 3.12.1 Final Configuration and Development Cycle Plan 3.12.2 Confirmed Configuration and Development for Cycle n 3.12.2.1 Refined Scope for Cycle n 3.12.2.2 Configuration and Development Workshop Schedule for Cycle n 3.12.2.3 Configuration and Development Plan Approval for Cycle n 3.12.2.4 Configuration and Development Workshops for Cycle n 3.12.2.5 Configured and Tested Scenario #1 3.12.2.5.1 Process #1 3.12.2.5.1.1 Final Configuration 3.12.2.5.1.2 Business Process Procedures 3.12.2.5.1.3 Unit Test Cases 3.12.2.5.1.4 Unit Test Plan 3.12.2.5.1.5 Unit Test Results 3.12.2.5.1.6 Completed Development Objects 3.12.2.5.1.6.1 Form (n) 3.12.2.5.1.6.1.1 Technical Specifications for Forms 3.12.2.5.1.6.1.2 Created Forms 3.12.2.5.1.6.1.3 Test Results of Forms 3.12.2.5.1.6.1.4 Documented Forms Developments 3.12.2.5.1.6.2 Report (n) 3.12.2.5.1.6.2.1 Technical Specifications for Reports 3.12.2.5.1.6.2.2 Created Reports

3 3 3 3 3

4 4 4 4 4

4.0 4.0 4.0 4.0 4.0

3 3 3 3 3

5 5 5 5 5

5.0 5.0 5.0 5.0 5.0

3 3 3 3 3 3

4 5 5 4 4 5

4.0 5.0 5.0 4.0 4.0 5.0

Comment

WBS

Title

3.12.2.5.1.6.2.3 Test Results of Reports 3.12.2.5.1.6.2.4 Documented Reports Developement 3.12.2.5.1.6.3 Interface Program (n) 3.12.2.5.1.6.3.1 Technical Specifications for Interfaces 3.12.2.5.1.6.3.2 Created Interfaces 3.12.2.5.1.6.3.3 Test Results of Interfaces 3.12.2.5.1.6.3.4 Documented Interfaces Development 3.12.2.5.1.6.4 Enhancement Program (n) 3.12.2.5.1.6.4.1 Technical Specifications for Enhancement Programs 3.12.2.5.1.6.4.2 Created Enhancements 3.12.2.5.1.6.4.3 Test Results of Enhancements 3.12.2.5.1.6.4.4 Documented Enhancements 3.12.2.5.1.6.5 Workflow (n) 3.12.2.5.1.6.5.1 Specifications for Workflows 3.12.2.5.1.6.5.2 Developed Workflows 3.12.2.5.1.6.5.3 Test Results of Workflows 3.12.2.5.1.6.5.4 Documented Workflows 3.12.2.5.1.6.6 Miscellaneous Development (n) 3.12.2.5.1.6.6.1 Specifications for Miscellaneous Development 3.12.2.5.1.6.6.2 Created Miscellaneous Development 3.12.2.5.1.6.6.3 Test Results of Miscellaneous Developments 3.12.2.5.1.6.6.4 Documented Miscellaneous Development Process #2 (to n) 3.12.2.5.2 3.12.2.6 Configured and Tested Scenario #2 (to n) 3.12.2.8 Migrated Configuration and Development to QA for Cycle n 3.12.2.9 Cycle Test Results/Updated Configuration Test Cases for Cycle n 3.12.2.10 Confirmation of Configuration and Development for Cycle n 3.12.3 Realization of the Enterprise Data Warehouse Lifecycle Data Management 3.10.1.1 Conversion Technical Specifications 3.10.1.2 Data Dependencies, Conversion Time, and Sequence Map 3.10.1.3 Completed Programmatic Data Conversions 3.10.1.4 Completed Manual Data Conversions 3.10.1.5 Test Results of Data Conversions 3.10.1.6 Documented Data Conversions 3.10.2.1 Archiving Strategy 3.10.2.2 Archiving Procedures 3.10.2.3 Tested Archiving Procedures SAP Services 3.15 SAP Technical Integration Check 3.18.1 SAP GoingLive Check: Analysis Session Possible impact / Total impact / (%)

3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3

5 4 4 5 5 4 4 5 5 4 4 5 5 4 4 5 5 4

5.0 4.0 4.0 5.0 5.0 4.0 4.0 5.0 5.0 4.0 4.0 5.0 5.0 4.0 4.0 5.0 5.0 4.0

3 3 3 3 3 3 3 3 3 3 3 3 3 3 3

4 3 3 4 4 5 5 5 5 3 1 1 1 3 3 260.0

4.0 3.0 3.0 4.0 Solution specific deliverable 4.0 5.0 5.0 5.0 5.0 3.0 1.0 1.0 1.0 3.0 3.0 260.0

100%

SAP Field Services

Q-Gate 5
Assigned potential impact weight (recommended value) 1 - minimal impact 2 - average impact 3 - high impact 4 - very high impact 5 - showstopper Acceptance 1 - Green (accepted), 2 - Yellow (conditionally accepted), 3 - Red (not accepted)

Total impact of Q-Gate

3
3.1.2 3.1.2.2 3.1.2.3 3.1.2.4 3.1.2.5 3.1.2.6 3.1.2.7 3.1.2.8 3.1.2.9 3.1.2.10 3.1.2.11 3.1.3 3.1.3.1 3.1.3.2 3.1.3.3 3.1.3.4 3.1.3.5 3.1.4 3.1.4.1 3.1.4.2 3.1.4.3 3.1.4.5 3.2.1 3.2.2 3.2.3 3.2.4 3.2.5 3.3.3 3.3.4 3.9.1.2 3.9.2 3.14 3.14.1.1 3.14.1.2 3.14.1.3 3.14.1.4 3.14.1.5 3.14.1.6 3.14.1.7

Realization
Program, Project, Risk and Quality Management E/M/C Results Requests for Change Change Log Issue Log Risk Register Deliverable Acceptance documents Team Member Evaluations/Appraisals Communications Matrix (updated) Quarterly Operations Reviews Status Reports Contractual Changes Project Management Plan Updated Project Management Plan (Updated) Monitoring/Controlling Plans (Updated) Project Schedule (Updated) Project Budget (Revision) Blueprint Document (Updated) Phase Sign-Off Closed Contracts Lessons Learned Log Phase Completion Check (internal) Phase Sign-Off Document Organization Change Management Updated Organizational Change Management Plan Sponsorship Engagement Communication during Realization Organizational Alignment Project Team Change Management Training End-User Training and Documentation Content, Data, and System Environment End-User Training Schedule and Logistics Integrated Solution Readiness Preliminary Cutover Plan Technical Operations and Handover Strategy Integration Test Final Integration Team Final Integration Test Logistics Final Integration Test Cases/Scenarios Preliminary Portal Performance Test Cases Final Integration Test Plan Approval SAP Software System Handover from Global Delivery Migrated and Frozen SAP Software System 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4 4 4 4 4 2 2 2 3 3 3 1 3 4 4 3 1 3 4 4 4 4 4 2 4 4 4 4 4 4 4 4 4 4 4 4.0 4.0 4.0 4.0 4.0 2.0 2.0 2.0 3.0 3.0 3.0 1.0 3.0 4.0 4.0 3.0 1.0 3.0 4.0 4.0 4.0 4.0 4.0 2.0 4.0 4.0 4.0 4.0 4.0 4.0 4.0 4.0 4.0 4.0 4.0

Comment

WBS

Title

3.14.2.1 3.14.2.1.1 3.14.2.1.2 3.14.2.2 3.14.2.2.1 3.14.2.2.2 3.14.2.3 3.14.2.4 3.14.2.5 3.14.2.6 3.9.1.1 3.11.1 3.11.2 3.16.1 3.16.1.1 3.16.1.2 3.16.2 3.17.1 3.17.2 3.17.3 3.17.4 3.17.4.1 3.17.4.2 3.17.4.3 3.17.4.4 3.17.4.5 3.17.4.6 3.17.4.7 3.1.4.3 3.18.2

Integration Test Results - Cycle 1 Tested Scenario #1 Tested Scenario n Functional User Acceptance Test Results - Cycle 2 User Acceptance of Scenario #1 User Acceptance of Scenario n Preliminary Portal Performance Test Report Portal User Acceptance Report Resolved Integration Test Issues Final Integration Test Sign-Off Technical Solution Management Preliminary Production Support Plan System User Roles and Authorizations System Authentication Production Infrastructure Ready Data Center Ready for Production Updated IT Infrastructure Document Production Environment Design & Setup Preparation for Performance Test Performance-Test Plan Test Environment and Test Scripts System Test Plans Failure Test Plan System Administration Test Plan Printing and Faxing Test Plan Disaster Recovery Test Plan Regression Test Plan Backup-and-Restore Test Plan Connectivity Test Plan SAP Services PM Review Service Report SAP GoingLive Check: Optimization Session

3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 Possible impact / Total impact / (%)

4 4 4 4 4 4 4 4 4 4 4 5 2 5 4 4 4 4 4 4 4 2 4 4 2 3 219.0

4.0 4.0 4.0 4.0 4.0 Solution specific deliverable 4.0 Solution specific deliverable 4.0 4.0 4.0 4.0 4.0 5.0 2.0 5.0 4.0 4.0 4.0 4.0 4.0 4.0 4.0 2.0 4.0 4.0 2.0 3.0 219.0

100%

SAP Field Services

Q-Gate 6
Assigned potential impact weight (recommended value) 1 - minimal impact 2 - average impact 3 - high impact 4 - very high impact 5 - showstopper Acceptance 1 - Green (accepted), 2 - Yellow (conditionally accepted), 3 - Red (not accepted) Total impact of Q-Gate

4
4.1.1 4.1.1.1 4.1.1.2 4.1.1.3 4.1.2 4.1.2.2 4.1.2.3 4.1.2.4 4.1.2.5 4.1.2.6 4.1.2.7 4.1.2.8 4.1.2.9 4.1.2.10 4.1.2.11 4.1.3 4.1.3.1 4.1.3.2 4.1.3.3 4.1.3.4 4.1.3.5 4.1.4 4.1.4.1 4.1.4.2 4.1.4.3 4.1.4.5 4.2.1 4.2.2 4.2.3.1 4.2.3.2 4.3.1 4.4.1 4.4.2 4.8.1

Final Preparation
Program, Project, Risk and Quality Management Phase Startup Phase Resources Allocation Detailed Phase Schedule Phase Kickoff Meeting E/M/C Results Requests for Change Change Log Issue Log Risk Register Deliverable Acceptance Documents Team Member Evaluations/Appraisals Communications Matrix (Updated) Quarterly Operations Reviews Status Reports Contractual Changes Project Management Plan Updated Project Management Plan (Updated) Monitoring/Controlling Plans (Updated) Project Schedule (Updated) Project Budget (Revision) Blueprint Document (Updated) Phase Sign-Off Closed Contracts Lessons Learned Log Phase Completion Check (internal) Phase Sign-Off Document Organization Change Management Updated OCM Plan Sponsorship Engagement Key Messages for Go-Live Communication Plan for Go-Live Training Trained End Users Lifecycle Data Management Fully Simulated Data Loads to Production Final Production Data Load Integrated Solution Readiness Production Data Loaded 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4 4 2 4 4 4 4 4 2 2 2 3 3 3 1 3 4 4 3 1 3 4 3 4 4 4 5 4 4 5 4.0 4.0 2.0 4.0 4.0 4.0 4.0 4.0 2.0 2.0 2.0 3.0 3.0 3.0 1.0 3.0 4.0 4.0 3.0 1.0 3.0 4.0 3.0 4.0 4.0 4.0 5.0 4.0 4.0 5.0

Comment

WBS

Title

4.8.2 4.5.1 4.5.1.1 4.5.1.2 4.5.1.3 4.5.1.4 4.5.1.5 4.5.1.6 4.5.1.7 4.5.1.8 4.5.1.9 4.5.1.10 4.5.2 4.5.3 4.5.3.1 4.5.3.2 4.5.3.3 4.5.3.4 4.5.3.6 4.5.3.7 4.5.4 4.1.4.3 4.6 4.7

Production Cutover Sign-Off 3 Technical Solution Management Established Functional and Technical Production Support User Support Implemented 3 Solution Management Procedures 3 Monitoring Procedures 3 Systems and Application Handover to Support Organizations 3 Complete IT Infrastructure Document 3 Change Management Document for Production 3 Refined Production Support Plan 3 Established Help Desk Organization 3 Reorganized Production Support Team 3 Long-Term Support Strategy 3 Approved Performance Tests 3 Approved System Tests Failure Test Results 3 System Administration Test Result 3 Printing and Faxing Test Result 3 Disaster Recovery Test Result 3 Backup-and-Restore Test Results 3 Connectivity Test Result 3 Production Software Loaded 3 SAP Services PM Review Service Report 3 SAP Solution Management Optimization 3 SAP Operations Readiness Assessment 3 Possible impact / Total impact / (%)

5.0

4 2 2 2 1 3 2 4 2 3 5 4 4 4 4 4 4 5 2 3 3 173.0

4.0 2.0 2.0 2.0 1.0 3.0 2.0 4.0 2.0 3.0 5.0 4.0 4.0 4.0 4.0 4.0 4.0 5.0 2.0 3.0 3.0 173.0

100%

SAP Field Services

Q-Gate 7
Acceptance 1 - Green (accepted), 2 - Yellow (conditionally accepted), 3 - Red (not accepted) Total impact of Q-Gate Assigned potential impact weight (recommended value) 1 - minimal impact 2 - average impact 3 - high impact 4 - very high impact 5 - showstopper

5
5.1.1 5.1.1.1 5.1.1.2 5.1.1.3 5.1.2 5.1.2.2 5.1.2.3 5.1.2.4 5.1.2.5 5.1.2.6 5.1.2.7 5.1.2.8 5.1.2.9 5.1.2.10 5.1.2.11 5.1.3 5.1.3.1 5.1.3.2 5.1.3.3 5.1.3.4 5.1.4 5.1.4.1 5.1.4.2 5.1.4.4 5.5.2 5.5.2.1 5.5.2.2 5.5.2.3 5.5.2.4 5.5.3.1 5.2.1 5.2.2 5.2.3 5.3.1.1 5.3.1.2 5.3.1.3 5.3.1.4 5.3.2

Go Live and Support

Program, Project, Risk and Quality Management Phase Startup Phase Resources Allocation Detailed Phase Schedule Phase Kickoff Meeting E/M/C Results Requests for Change Change Log Issue Log Risk Register Deliverable Acceptance Documents Team Member Evaluations/Appraisals Communications Matrix (Updated) Quarterly Operations Reviews Status Reports Contractual Changes Project Management Plan Updated Project Management Plan (Updated) Monitoring/Controlling Plans (Updated) Project Schedule (Updated) Project Budget (Revision) Final Customer Acceptance Closed Contracts Phase Completion Check (internal) Deliverable Acceptance Documents Project Closure Project Survey Results Customer Satisfaction Survey Results Consolidated Lessons Learned Log and Project Debrie Project Closeout Report and Presentation Team Member Evaluations/Appraisals Organization Change Management Sponsorship Commitment to realize the benefits Organizational Alignment - Making Changes last Communication after Go-Live Technical Solution Management Issue Log Resolution Production Validation Results Follow-Up Training Business Operations System Change Management Postimplementation Long-Term Support SAP Services 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4 4 2 4 4 4 4 4 2 2 2 3 3 3 1 3 4 4 3 4 1 1 2 5 3 2 3 3 3 3 1 3 3 4.0 4.0 2.0 4.0 4.0 4.0 4.0 4.0 2.0 2.0 2.0 3.0 3.0 3.0 1.0 3.0 4.0 4.0 3.0 4.0 1.0 1.0 2.0 5.0 3.0 2.0 3.0 3.0 3.0 3.0 1.0 3.0 3.0

Comment

WBS

Title

5.1.4.2 5.6.1 5.7

PM Review Service Report SAP GoingLive Check: Verification Session SAP EarlyWatch Check Possible impact / Total impact / (%)

3 3 3

2 3 3 105.0

2.0 3.0 3.0 105.0

100%

Q-Gate Sign Off

SAP Field Services

Purpose

The Q-Gate Sign off is used by the Project Manager, The Project Team and the Client to record the fact that all deliverbales have been satisfactoriy completed and that permssion has been granted to move to the next phase of the project. This document should be updated and signed before moving past the Gate to the next phase of the project. SAP recommends that all deliverables should be in the green (go/acceptable/completed) category. The Q-Gates are either Red (stop), Yellow (caution) or Green (Go ahead). Any overrides to Red or Yellow enhance the risk to the project and are done only by client approval.

Project Identification
Project Name CPI/Project Number Project Type

The Status of the Q-Gate is:

Green

Customer Name

Customer Number

Project Start/Finish Date

Project Sponsor

Program Manager

Project Manager (Customer)

Project Manager (SAP)

SAP Service Partner(s)

Project Manager (Service Partner)

Attach individual Q-Gate assessment sheet here: