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The following guidelines fall under the term structures set by the University of Waterloo: http://quest.uwaterloo.ca/undergraduate/dates.html
PROJECT TIMELINE
CONTINGENCY
If at any phase, a project is deemed to be impossible to complete within the ten-week timeframe as specified in the Project Execution Phase, further discussions will be held with the Client in regard to possible resolutions. Potential options include: - Downsizing the project - Splitting the project to employ multiple Student Teams concurrently or sequentially across terms - Extending the project with the current Student Team beyond the term, at the Student Teams discretion If a Student Team encounters a conflict that is unresolvable amongst itself, the chain of escalation will be as follows: - Student Team Leader - Student Engagement Team - VP of Student Engagement - Exec Team If a volunteer withdraws from a Student Team: - A suitable replacement will be immediately sought out by the Student Engagement Team to ensure the continuity of the project - Sufficient reason, accompanying evidence, and letters of apology addressed to the Student Team & Client must be provided by the withdrawing volunteer. Failure to do so will result in the volunteer to be blacklisted from StudentCatalyst If there is a lack of volunteers with appropriate skill sets for a project to be launched by the Team Initiation Phase, marketing campaigns will continue as: - The Team Initiation Phase is postponed for as long as the duration of the recommended schedule can fit within the remainder of term - The Client Relations Team will engage the Client to explore options similar to those listed in Contingency Procedure 1
PROGRAM INVENTORY
An Inventory of Volunteers will be an ongoing, updated database of students who are available to volunteer. A clean instance of the database will be instigated annually for the Fall term to eliminate outdated data. Old databases will be archived for future reference. Information to be contained: Names Contact information Skill Sets Resumes Project Ideas An Inventory of Clients will be an ongoing, updated database of past, current, and potential clients. Information to be contained: Names Contact information Field of Work Projects (Past, Current, Potential)
FOR MORE INFORMATION Daniel Weng | VP Program Logistics daniel.weng@studentcatalyst.ca www.studentcatalyst.ca /studentcatalyst @StudentCatalyst