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INTRODUCTION TO MANAGEMENT INFORMATION SYSTEMS - KEN LAUDON, JANE LAUDON Denintion: MIS - management of information systems IS - information system - foundation of 21st century businesses MIS - management of foundation of 21st century business Information Systems and Information Technology: Information Systems - A set of interelated components that collect/retrieve, process, store and distribute information to support decision making and control in an organization and also helps managers and workers analyze problems visualize complex subjects and create new products Information System Information Systems contains information: Information - data that has been shaped into a form that is meaningful to human beings Data - Streams of raw facts representing events occuring in organization (inside and outside) before the raw facts are organized and arranged into a format that people can understand and use. Information Systems has three primary components and a secondary component used to adjust primary component. Primary components: Input - captures raw data (transactions) from inside and outside of organization Processing - converts input into a meaningful form Output - Transfers processed information to people, activities or processes which will use that processed data Secondary component: Feedback - Output returned to select members of organization to help them evaluate or correct the input stage

Representation of Information system:

Information Technology: Denition 1: One of many tools managers use to cope with change Denition 2: Consists of all hardware and software that a rm needs to use in order to achieve it's objectives

Sta and Technologies used by sta constitute information technology (IT) infrastructure. Role of Management Information System To understand Information Systems, one must understand broader organization, management & IT (OR) must understand the needs and workings of the organization. Recall: MIS is study of foundation of businesses in 21st century.

Technology -many tools used by managers (hardware, software, data management technology, networking, ..., etc) Organization -management structure of business Management -making sense out of many situations faced by organization -make decisions and formulate action plans to solve organizational problems

Management functions and information - Major business functions Sales and Marketing -> contact Management and followup MIS Finance and Accounting -> accounting and bookeeping MIS Human Resources -> employee record management MIS Manufacturing and Production -> production and robotic MIS *Sales and Marketing, Finance and Accounting and Human Resources are all buers between the external environment of company and Manufacturing and Production.

Business process and management activities - add value to input information which can be used to improve decision making, enhance organizational perfomance and increase protability.