CHAPTER I INTRODUCTION

A. Background Issues In line with that, the issues faced by the world education especially higher education was fundamental and most of them come from outside the College environment that may be. The subject matter is basically due to the growing discrepancy between expectation (mismatch) community as "the real world" in response to the College community expectations (Wahab, 2002: 3). The issue of increasing the quality of college graduates as one of the problems depends on the quality of support resources, Professor, Chairman of the Senate of element elements and implementing academic elements.The quality of the results of the implementation of the tridharma college professors will determine the quality of college graduates are concerned.Therefore, efforts to improve the performance of lecturers is an important effort to increase the productivity community colleges. On 22 January 2009, government regulations have limited education authorized by the President.The content of the regulation is very menghimpit for all of us at colleges. In article 10, paragraph (1) PP. is mentioned, the requirement for learners education limited: civil servants and public servants from candidate, another Ministry, or LPNK; have a diploma degree (S-1) or equivalent; and meet the requirements of the acceptance of students education limited as set forth by the Organizer limited education. Education is limited by the PP's reserved only by CIVIL SERVANTS and CPNS and mennempuh have Bachelor or equivalent (D-IV) the Government has only a few options to change education limited. In government regulation of article 24, paragraph (1) the letter b is explained:

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To the participants of the education students not limited civil servants and not a candidate for the civil service, available three (3) an alternative adjustment: 1. education limited is concerned dialihstatuskan be legal entities, the Ministry of education or other concerned as the founder of LPNK has representation in the organs of the representation of stakeholders, in order to meet the needs of ongoing sectoral and requires supervision and strict quality assurance of the other ministries or LPNK in question; 2. education is integrated with the limited question of universities and after integration held a partnership with special packaging to meet the needs of a sectoral nature temporary and requires supervision and strict quality assurance of the other ministries or LPNK in question; 3. limited education in question be integrated with specific universities or turned over to local authorities if the need for supervision and strict quality assurance of the other ministries or the corresponding LPNK low. 4. quality Assurance Demands a College in accordance with article 51 of ACT No. 20/2003 concerning the System of national education to the effect that the management system of higher education are implemented on the basis of the principle of autonomy, accountability, quality assurance and evaluation that is transparent. 5. be with article 91 paragraph 1 PP No. 19/2005 about national education Standards that States that every unit of education in the formal and informal educational quality assurance is obligated to do.

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1987: 54). curriculum. in an attempt to increase the productivity community colleges. both in an attempt to identify the problem and attempts to solve problems-problems that it evokes. is a factor in implementing activities activator and academic colleges. Academic activities referred to above is implementing the learning process. Lecturer in a College. 20 of 2003 The national education system stated that limited education is education profession is organised by the Ministry or Government agency nondepartemen. Article 29 of ACT No. Therefore. These resources are the most important component in improving the performance of lecturers including lecturers at colleges. implementation. Faculty resource development and management of complementary factors and applying the concept of education administration will improve the performance of lecturers. including human resources. As for the application of the concept in question is "carry out the process of planning. In addition to implementing the academic activities partly lecturer is the principal Management College. by improving its performance in the implementation of the tridharma College. Limited education improves the capability and skills to function in the implementation of tasks limited to employees and prospective employees of the State of a Department or Government agency 3 . and evaluation of resources. methods and facilities" (Engkoswara. Explained that the education profession is higher education. implementing research. then target the main thing is a lecturer.To date lecturer and performance problems as well as supporting factors to increase it still requires special attention. and as a principal function of the community. school degree program that prepares students for a job with specific skills requirements.

The existence of civil servants and teachers is the essence of sustainability and an institution or an organization. passion and dedication to work-rate. 20 of 2003 The national education system). the barometer was dismantled is the condition of human resources. In order for the institution's goals and objectives of the Institute of Government In the country can be achieved in a managed and empowered in order to. (article 29. as well as having a mental and moral strength based on faith and ketakwaan to God Almighty. either organic or Manager. then had the task of education conducts IPDN expertise in the areas of Government to prepare a cadre of Government cadres-in accordance with the demands of advances in science and technology. also need to be supported by human resources (employees) who have the motivation. both at regional and central level. as well as the dynamics of community needs and ready task and developed in order for the Administration and development. The core of any development programme is the creation of the apparatus of government apparatus that is skilled. so that the preparation of cadres of Government became very important in fact determine. Given the increasing globalization and the increasing influence of transparent administration. paragraph 2 of ACT No. 4 . armed with science and technology.nondepartemen. in addition to required the existence of various aspects of institutional management as an attempt to address the challenges and needs of the community. The success of the implementation of the tasks of Government relies on support from the quality of the aparat-aparatnya. Therefore STIA LAN is the institution set up in order to print apparatus-apparatus of quality. student or user. The higher the continuity of an institution or an organisation.

S2 and S3 as many as 15 people. lecturer. 5 . its population was 701 owned IPDN people consists of 140 people educators (teachers) and 541 people with different abilities of organic energy. (b) would become alumni IPDN apparatus and return to areas throughout the country and work in government institutions that serve the public. skills and educational background. Madya Praja (level II) = 1. Nindya Praja (level III) = 802 people.190. human resources. (c) a strong link between match with government institutions in IPDN State and autonomous region (Department of Home Affairs.073 people. As an overview of the number of educators 140 people. 2) STIA LAN Jakarta consists of professors keep = 326 people. a lecturer from government agencies. with undergraduate education as much as 85 people.Typical potential IPDN has elements that distinguish its networking and other educational establishments. lecturers from the representatives of the local Government of West Java. local governance. Professor of functional government agencies and private entities. as well as from bureaucrats.848 Muda Praja (level I) = 1. As many as 29 people. composed of lecturers. consisting of college professors. and lecturer of private agencies. While the number of the current era of STPDN of people consisting of 3. According to results of a 2008 performance accountability. the authorized capital is very important: (a) the praja IPDN (student) are representative of all corners of the ground water and at once is a portrait of the entire archipelago. who have an education level as many as 11 people. S3 S2 S1 as 105 people and as many as 20 people. and Wasana Praja (level IV) = 985 people. and community). While the number of educators in Bandung and Jakarta STIA LAN are: 1) STIA LAN consists of professors keep Bandung = 129 people. professors of the College LAN.

as well as forming a high performance in carrying out the work or on a situation. The competence of individuals formed from synergy figures. something that is consistently well thought out or desired by the person who will be deployed. guiding and pick a certain behavior or action against a number of purposes. motive. Motives. b. limitation of competence is a set of intelligent actions and full responsibility of the person as a condition to be considered capable of by the community in carrying out the tasks in a particular field.Spencer and Spencer (1993: 104) provides the definition of that competence was ³« an underlying characteristic of an individual that is casually related to criterion-referenced effective and/or superior performance in a job or situation´. attitude. Knowledge. According to the decision of the Minister of national education Number 045/U/2002. the ability to deploy a set of specific physical or mental tasks. behaviour and ability and the will in the face of the work that ultimately affect the accomplishment of his 6 . Ruky (2003: 105) raised the five components of competence : a. Broad Based Education team of the Ministry of education (2002: 9) States that the person being educated requires life skills (life skills) which includes: a. According to the definition of competence is a fundamental characteristic of an individual that influence the effectiveness of ways of thinking and acting. Personal prowess (personal skills) that includes the kecapakan about self (self awarness) and rational thinking (thinking skills). behavior. The concept of self. the information belongs to a person of a certain specific areas. b. c. self-concept. knowledge and skills that affect the character. Social Skills (social skills) that includes the ability to communicate with empathy (communication skills) and his work (colaboration skill). personal characteristics and reactions or responses are carried out consistently against a situation or information. The competence of the Polytechnic (vocational skill). values or system belonging to a person's self-image. the attitudes. Therefore. The skills. vocational skills to do a particular job. d. c. Academic Skills (academic skills) which is the ability to think scientifically in responding to a phenomenon that occurs. Personal character. In line with this definition. e. d.

because it is an indicator in determining how the efforts to achieve a high level of productivity in an organization. 7 . Smith (1982: 393) provides that performance or performance are: ". tolerance. another exception. Competence based on personality. August w.. so they know where to carry out their energies. then it can be concluded that the performance was the result of one's work in carrying out its work. and good relations. lecturer of the authority. Performance. Talking about the performance of personnel. Royal Sayle and Strauss (1977: 47) suggests that: Managers expected to be held to standard of accountability. wisdom and adherence to a religion. human or otherwise". On the basis of the opinions above. Competence based on planning paedagogik lecturer. L. In respect of such matters then attempts to make an assessment of the performance in an organization is a thing that is important. also translated as meaning work-or work accomplishment or achievement of implementation of the work or the work/performance/performance work (LAN. the standard established a target. Social competence based on the ability of the lecturers argue. Professional competence based on the expertise of faculty. closely related to how to conduct assessment of one's job. and innovation. the output drive from processes.In addition. and at the end of the target peroide (week. so it needs to be set to "standard performance". Nainggolan (1985: 126) stated that the achievements of the work is the result of the work accomplished by an employee in the performance of the duties imposed upon him. management of the lecture. discipline. The performance had a very close relationship with the issue of productivity. Competence of intellectual/cognitive competence. social competence and personal competency will affect the work achievement/performance faculty. 1992: 3).. and most managers prefer to have their established unambigiously.work. In transforming the achievements this work competence needed drivers or motivators are factors of the Organization and support resources. or the performance or output from a process. In effect.

Improvement of the quality of education. the standards can be required as part of a size or performance criteria for professors. These aspects will contribute to the quality of graduates and graduates are then services ' outcomes ' beneficial 8 . University lecturer should be strived for plan preparation and continuous development as well as considering the demands of quality and standards will also need a continuous changes and developments. it is established that: "Performance = ability x motivation" (T. or year) both managers and boss can compare the expected standard of performance with the actual level of achievement. then it takes a special study on the ability and motivation.R. pursued through the development of the quality of the pendidiknya which in this case is a lecturer. From this passage. An expression that States that performance standards should be formulated to be benchmarks in conducting comparisons between what has been done with what is expected. while the external factor is the organisational culture in which professors were working.month. it relates to employment or Office that has been entrusted to a person. Abin Syamsuddin (2000: 97) suggests that as a professional lecturer charged had competence. Lecturer in an agency's performance. it is clear that in order to get an overview of the performance of a person. In addition. especially in teaching and research. Lecturer in it is faced with the necessity and the performance demands with regard to professional abilities. Highlighting the efforts of the development of manpower quality. according to the theory of organizational behavior. 1978: 327). among others. professional skills and impact the quality of its performance. Internal factors that affect the performance of lecturers is his motivation and education levels. determined by factors internal and external. it says that to hold on performance measurement. In an attempt to increase the performance of lecturers. Mitchell. The standard may also be referred to as a measure of accountability with respect to the holding of what has been done.

indicators. and the criteria according to which elements of the performance of lecturers. the evaluation of teaching still can be done in relation to the assessment of the effectiveness of teaching and using it to improve the quality of the learning process. Good teaching to help students learning to achieve good quality (high quality learning). Evaluation of a lecturer is intrinsic in the process of analytical teaching is good. including colleges Professor. In the Organization of higher education. the process refers to how the achievement of the goals and products relating to the results achieved. However. and make a judgment as to what action should be taken to improve the quality of teaching. input and output processes or products.for development. relating to the material. With regard to the performance dimensions. To see the extent to which the quality of the performance of lecturers needed explanation of dimensions. Basically. interpret information. Input refers to the perpetrators of the lecturers. In General a lecturer has the task of education and teaching it well and has a responsibility to teach. 1992). The performance of lecturers.In other words. including: 9 . Evaluation of a lecturer's activities include gathering information about how professors doing work. which in turn would then appear to be its effect on the quality of earnings and dignity of life. lecturer of both quantitative and qualitative. the evaluation of a lecturer is used for a variety of ways. Faculty performance evaluation is a way to figure out the influence of the teaching faculty of the University students (Ramsden. very individual. mentor and train the skills of the student body. the evaluation of a lecturer is a unity in learning activities that are both (good teaching). their people and mankind in General. Good teaching is a complicated thing. an indicator of performance ukurnya views in the form of service. The quality of teaching and academic standards need to be evaluated and improved because higher education is an expensive activity. in units of time. (UIN).

not feedback. (c) Development of syllabus courses teaching.Professional capabilities that include: content-mastery learning 10 .e.(1) identify the contribution of professors in the achievement of goals of the program of study/faculty. 1991) suggests "performance lecturer conceptually cover professional skills. which provided the venue and focus of the research. it appears there is a gap in performance the third College lecturer at the top with performance standards that are supposed to be. According to the main task of college professors that the main task of which is the job description. local governments and communities. then there is a guideline that can be made into a standard criterion in doing their job performance of college professors so that it can be a criterion in the evaluation or assessment of performance. content knowledge.Sanusi (education and culture. (b) Implementation of the curriculum can foster the responsibility and student participation in learning rate and influencing policy General (public policy) also ventured in contribute a wide range of activities. i. the evaluation of a lecturer is sometimes ineffective because the evaluation of a lecturer merely be administrative activities. and the need for the Government. But in fact. personal skills and social skills". too associated with punishment and rewards that lose motivation extrinsic lecturers to teach well (UIN). Gaffar (1989: 159). and (3) human relation skills ". coaching and parenting in accordance with the competency needs and capabilities of the PTK. Having regard to the conditions currently in IPDN. i. both during the study or in the Office of the place of work and in the community. "performance is divided into three areas of lecturers. STIA STIA LAN and LAN-as a College. Bandung. In relation to the improvement of the quality of education in IPDN and STIA LAN Bandung and Jakarta needs to come first the creation of a climate conducive to the learning that goes on a flexible curriculum according to their potential for PTK based competencies. (2) behavior skill. students.e: (a) The development of the ability (competence) perform tasks with specific performance standards so that results can be perceived by the students. in the form of mastery of the competencies to He possesses. and (2) assess the need for lecturers will be training in the field of guidance and teaching.

understanding the values that it embraced by a teacher and as an attempt to maintain himself as a role model and an exemplary child students. interpersonal relationships and moral values. truth for sure without compromise.. (3) devote their knowledge to the community. (2) conduct research. This is in accordance with the tri dharma college that also hold three principal lecturer assignment. . educational processes and student learning. namely (1) implementing the education and teaching. commitment to professionalism and the emotion's willingness to act in a professional manner. While Jarvis (1983: 35) revealed that professional competence must posses a faculty includes three elements. The performance of lecturers is inseparable from the discussion of the quality of the professors themselves. Quality is a term related to the point of view and the interests of users of the term. may be beautiful but not 11 .. the foundation of education. concepts relating to such material. While the relative standards of mind that the quality of the left is something ' not be expensive and exclusive. psychomotor. namely: (1) knowledge and understanding that include: academic disciplines.The third task was carried out in accordance with the relevant faculty areas of expertise. Sallis (1993: 23) and quoting the opinion mentions that Pfeffer Coote ' quality (quality) as the concept of the ' slick ' (a slippery concept) '. social skills include the ability to conform to the purpose of work and the environment around the time of running the task as a teacher. personal (private) capabilities include: the appearance of a positive attitude towards the situation of work as a teacher and educational situation. interact with other people as well as (3) attitude ± attitude Professional includes: knowledge of professionalism. The performance of lecturers on much-needed professional PTK and determine the quality and has a great contribution to the quality of the research institutions. The difference occurs because the concept of the quality of the absolute opposite of the standard assumes that quality is a beauty. (2) those skills which include: the implementing procedures.materials. so that the author really needs to be done according to the research. the element psikomotor.

accreditation is carried out by Government and independent accrediting agencies. As for the concept of quality (quality) in PTK is a combination of the nature of the services that demonstrate the ability in meeting the needs of both the needs served. commonplace. One of the reforms in education that is poured into the Sisdiknas is the accreditation of education as a form of quality assurance and accountability programs and/or educational units. and familiar ' (Edward and Sallis. They do not have to be special.necessarily so. and comprehensive using instruments and criteria that refer to the SNP.Generally in most countries. In carrying out the accreditation BANS/BANM assisted by loss of accreditation by the Governor of the province was formed. 1995: 29). Accreditation can be done by an independent agency that got the authority of the Government. fair. Independent accreditation 12 . and D each to the highest ranking to lowest ranking. Ranking the accreditation consists of at A. As a public accountability. The ACT mandates that the Government make Sisdiknas accreditation at every level and unit of education to determine the feasibility of programs and/or educational units. They can be ordinary. transparent. as well as implied warranties stated (Juran. Accreditation by the Government is done by (i) the National Accreditation body of the school/Madrasah (BANS/BANM) to the program and/or units of primary and secondary education line of formal education. 1993: 23). C. Educational accreditation is done by independent agencies through the process of assessment of the educational process at the mutulayanan and programs and/or educational units based on standards that have been set. and (iii) National Education Accreditation Agency (BAN of the PNF) Nonformal against programs and/or educational units of nonformal lines. accreditation is carried out in an objective. B. If the standards have been met then the status of accreditation will be given to the program and/or the education unit. (ii) a National Accreditation body of the College's programs and/or units of higher education.

Assessment of the performance of lecturers should pay attention to quality performance that is just my assesment criteria: professional preparation. teachers and educational personnel. as well as increased transparency of the process of accreditation. financing. ketenagaan. Identification Of Problems 1. The accreditation process at the school and madrasah curriculum and the process is focused on teaching and learning. achievement. and devotion to the public. The process of accreditation of higher education include the feasibility of implementing tri darma colleges. labour and education assessment system as set forth in the SNP. the professional competence of the lecturers are required as the impact quality has the capability and professional performance. A. 2. Accreditation process focused on the feasibility and content of the curriculum. teaching. learners. graduation standards management and institutional organization and infrastructure. research. facilities. organizational/institutional schools and infrastructure. required standards can be used as a measure or criterion lecturers especially in teaching and research. school management. finance. teaching and learning process. namely education and teaching. as well as the role of society and the environment/culture schools. innovative and always make improvements as well 13 . learning. whereas the process of accreditation of nonformal education includes the feasibility of programs and/or educational unit in providing functional skills education. effectiveness of professional activities. Accreditation policy will be implemented through activities increased the effectiveness of the activities of the accreditation includes the ability of the personnel.agencies that conduct education must be a legal person which is nonprofit and Indonesia has experienced experts in the field of education evaluation. and the budget. In an attempt to improve the performance of lecturers.

local governments.Lecturer is human resources in the process of formation of quality added value to students who dibimbingnya. Quality of performance can be improved by performing faculty Management lecturer in systematic. so that in being able to increase its contribution to the performance of the College and will provide the impact on the quality of college graduates who means to the success of national development.as the ability to update the technology. C. and creative as well as a commitment to quality. i. for which he taught science. 5.e. and community dynamics. integrated and systemic. Formulation Problem Research Based on the background and identify the problem. as well as charging the learning content in accordance with the needs of the Central Government. 6. Reorientation towards learning and evaluation of effective learning. it can describe the performance of lecturers on quality-oriented. 3. quality. Competence of professors as a guarantor of quality in the process of teaching and learning and research. Quality reference standard is excellence lecturer lecturers as educators and scientists as well as how it should treat and provide services to teachers. Management resources development system as IE gets lecturer profiles or quality characteristics of professors as a guarantor of quality (quality assurer) in the process of education. managed by sinergistik. 7. Improved performance of professors in College need to be developed with qualityoriented culture of bureaucracy which have development work ethic and professional ethical visionary leadership. 8. then the problem of research can be formulated in the following research questions: 14 . 4. and the welfare of society. academic duties in teaching and research as well as community services.

Bandung and in the process of education. Find out how big the influence of personal competencies on performance as a lecturer in the education process of quality assurance. Is there a meaningful degree of connectedness between professional competence with social competence lecturer? 6. social competence and personal competencies with the performance of lecturers as a guarantor of quality in the education process? 8. IPDN Where as in particular the study aims to: 1. 3. Find out how much influence social competence as a guarantor of the performance of lecturers in the process of education quality. is there a difference between the variable characteristics and contributions of professional competence.1. Is there a meaningful degree of connectedness between the personal competencies with social competence lecturer? 7. Is there a meaningful degree of connectedness between social competence with the performance of lecturers as a guarantor of quality in the education process? 4. is there a meaningful degree of connectedness between professional competence. social competence and personal competence as the standard quality assurance performance lecturer STIA STIA LAN LAN Jakarta. Research Purpose In general terms the objective of this research is intended to get an overview of the profile as a guarantor of quality faculty through relationships and the influence of professional competence. Is there a meaningful degree of connectedness between professional competence and personal competency lecturer? 5. 3. social competence and personal competencies on performance as a lecturer in the education process is the guarantor of quality? D. 2. 15 . Find out how big the influence of the professional competence of the performance of lecturers as a guarantor of quality in the process of education. Is there a meaningful degree of connectedness between the competence professionals with performance as a lecturer in the quality assurance process education? Is there a meaningful degree of connectedness between the personal competencies with the performance of lecturers as a guarantor of quality in the education process? 2.

STIA STIA LAN LAN Jakarta and Bandung. students. both theoretical and practical as follows: 1. find out how big the influence of professional competence. social competence and personal competency lecturers jointly against the performance of lecturers as guarantors of quality in the education process?. 6. 8. the Central Government and regions as well as other agencies as stakholder and user education is limited. education providers. Find out how big the influence of the professional competence of personal competence lecturer. in an attempt to make improvements to the Organization's performance improvement and development of faculty. Establish the concept of alternative patterns or empirical models that describe the characteristics and contributions of balancing condition between professional competence. E. 2. Find out how big the influence of personal competence of social competence lecturer. and lecturer. As a policy suggestion for fostering human resources in Colleges for the development of the organization in the future in order to increase the competence of the public organizations are expected to. Theoretical contribution of this research is to study and development of concepts and theories of Organizational Behavior and management education for the offender changes including professors. STIA STIA LAN LAN Jakarta and Bandung. 5. Knowing how big the influence of the professional competence of social competence. as a guarantor of the quality of lecturers in higher education. In addition. 16 . Benefits Of Research The results of this research are expected to contribute (benefits). the results of this research is used to develop professional skills. it is a function of the administration of education. social skills and personal development skills. 7. alumni. The practical contribution of this research is expected to be input for leadership of IPDN.4. variable personal competence and social competence as a guarantor of the performance of lecturers in the process of education in the quality of IPDN. 3.

(4) Organization of the Administration.e. and (3) his outstanding statesmanship (statesmanship). (2) conducting research and development as well as community services. constraints and opportunities that will be encountered as a result of environmental influences as well as by not ignoring the strategic condition of national education on current as well as the problem. the experience of religious values. namely: (1). especially with the use of external quality standards will provide strategic value for our company PT locus. had a vision: "Excel in preparing a cadre of Government domestic professional. 17 . democratic and insightful his outstanding statesmanship". as well as insights and soul mastery and the ability for a national application of science and technology". either the product PT goods or services it generates. Assumptions College organizations (and Colleges) are considered and assumed as an open system and is seen as service industry. Basic competence that should be owned by graduates/alumni of IPDN. (2) Service (stewardship). is said to be of good quality if the College can provide to the service and satisfy stakeholders and users. i. Application of quality assurance systems. The quality assurance system that will guarantee the good manageability of the traceability of the process. research reputation. The quality assurance system will direct the institution purposes ranging from management to the smallest unit. leadership (leadership). Taking into account all challenges IPDN. through: (1) the Organization of education (teaching. both for education and production manufacturing. On the basis of that vision. manners of sublime. (5) implementation and management of infrastructure and facilities.4. With a good reputation will increase the value of selling these. the Mission of IPDN is "improving the quality of students in accordance with the demands of Government and development needs for the insightful cultural and environment as well as laid the groundwork and personality formation of character. training and parenting). Development of faculty performance oriented quality standard in accordance with the demands of environmental needs. F. (3) human resources coaching.

appropriate technology. both inside and outside the country about governmental fields in Indonesia. IPDN as information center and in the research: governance. as a center of khowledge. and mentoring as well as the empowerment of the community.as well as perform community services quality and useful and expected to reach the goals '. STIA LAN as Collegiate institutions attached to the values of the growing learning organization so STIA LAN as Collegiate institutions should be able to analyze. the planning area. In an effort towards the vision that the election was STIA LAN which is "International Institutions in providing education. as a Government Science Development Center. employees of the STATE-OWNED institutions and LOCAL GOVERNMENT. namely ' held a LAN limited education in order to improve the quality of civil servants and employees of the Centre region. research and community service as well as the development of the science and practice of administration". conducts research and development. article 26 of the Organization of education limited. 8 in 1999.As agents of change: IPDN alumni are scattered throughout Indonesia would be "updates" and influential in the development process at the community level and at a strategic level. predict the situation. ' Education in the field of the administration of the Host Country through Schools Stan further regulated by presidential decree in accordance with the provisions of the Legislation in force in the field of education '. Next STIA LAN as PTK confirmed by Presidential Decree No. adapt. rich in typical nuance research and applications as well as having a strong link and match so that it becomes one of the references to other universities. Act and relate to their surroundings. To achieve that vision formulated STIA's mission. Centre for the study of E-government/governance. 18 . so as to have a competence which is expected in the task of Government through the PTK is effective. as well as TNI and Polri personnel. swadana. regulations and related legislation.

as well as be grounded ketakwaan to God Almighty. and interest (interest). it takes an effort looking closely at the factors that are beneficial to the lecturer as well as beneficial to the College to improve the performance of lecturers. skill (skill). data capture and data collection instruments. attitude (attitude). and (c) the creation of a 19 . community services. and spirit of devotion to the community. The assumption formulated as a foundation for the research hypothesis.STIA LAN prepares learners to a quality. value (value). namely: Lecturer as implementers are required to have academic assignments to high performance in the implementation of the principal tasks of education and teaching. and embodies the ideals of the nation's berperadaban high in national and global life. accountable. and soulless Pancasila as well as being able to maintain. research. Education reform changes PTK is focused on: (a) reorientation towards learning and evaluation of effective learning. dedication. The assumptions are a starting point provoking a truth accepted by researchers due shall be based on the concept and theory. nation and State. These assumptions are needed to strengthen problem. Therefore. comprehension (understanding). government agencies have academic and professional competence in the field of public administration that includes ethics. help researchers to explain the determination of the object of research. moral. enhance. With regard to curriculum development can produce standard national/global. as well as the creation of a climate conducive to the implementation of the education/professional-oriented skills (life skills public administration) and academic aspects. to improve the performance and the performance of college professors. with the realm of competence: knowledge (knowledge). (b) the development of cultural organizations that have a professional work ethic and ethical visionary in leadership.

truth and certainly without compromise. They do not have to be special. while the external factor is the organizational culture in which professors were working. They can be ordinary. The College as an institution that has the potential of HUMAN RESOURCES and change agents in the community. Absolute standards assume that quality is a beauty. ' Quality Assurance ' and ' Continues Improvement ' (Edward Sallis. professional skills and impact the quality of its performance. which in turn would then appear to be its effect on the quality of earnings and dignity of life. These aspects will contribute to the quality of graduates and graduates are then services ' outcomes ' beneficial for development. The performance of the staff including professors in an institution. 1993). in view of the theory of organizational behavior is determined by factors internal and external. Quality problem will be much pendidiikan with regard to how teachers teach as educators and how students learn. may be beautuful but not necessarily so. it is worth noting that resources have mainly lecturers. the standards can be required as part of a size or performance criteria for professors. especially in teaching and research. their people and mankind in General. For that one changes a challenge in College was how to manage quality in terms of ' Quality Control '. While the relative standards of mind that the quality of the left is something that is "not be expensive and exclusive. local governments. ..harmonious and synergetic relationship with the Central Government. attitudes and behaviors that have. Abin Syamsuddin (2000: 97) suggests that as a professional lecturer charged had competence. High low level of education a person will reflect the knowledge. and familiar 20 . Internal factors that affect the performance of lecturers is his motivation and education levels. In an attempt to increase the performance of lecturers. and communities.. commonolace. The performance of lecturers is inseparable from the discussion of the quality of the professors themselves.

the ability of professionals that is manifested in the form of: knowledge that is considered a reflection of intelligence is built through a process of education. in this case includes a professional skills. (Juran. the ability of social and personal abilities. the cornerstone of educational policies. A relative definition based on reason. Social skills: ability to lecturers include conform to the objectives and the working environment when you run the task as a teacher. social and personal. Third. Second. 1995: 29). skills typically associated with talents and developed through training. The concept includes the level of achievement of performance Faculty Lecturer to his ability. 1993: 23). on the fact there is a difference between the interests of producers of goods or services subject to the interests of users of goods or services. social skills. formed from the relationship of cooperation among member organizations.(Edward and Sallis. When the subjectoriented producers in the interests of users. However. As for the concept of quality (quality) in colleges is a combination of the properties of the service that shows his ability in meeting the needs of both the needs served. it is precisely this keanehannya. the users themselves are more oriented to its perception. First. Professional skills include mastery of Lecturer: material materials. the ability of personal adjustment between individual characteristics. as well as between the lines was declared. our business partners and other parties concerned. and want to give credibility to its commitment to move forward together with the people who have a network. a lecturer with the appearance of the work in accordance with the demands of the 21 . concepts relating to the materials. Focus performance assessment according to Natawidjaja and Sanusi (1991) should include capabilities of professional. processes of learning and education learners. ability that is usually associated with physical abilities and power hold relevant as well as a deep understanding of the condition of the working environment.

Master of Science (the theory. Allan c. With regard to the competence of which is owned by someone. have a clear vision and mission as well as in taking decisions that will be carried out. 22 . Omstein (1980: 50) defines the competence of the specifics of the behavior can be explained by the management required in an overall teaching manual or in the system of appraisal educators. (4) to plan the management development programs which means he must . ability (ability). skills usually associated with talents as well as developed through training.. principle. concept. (2) for selecting appropriate and promotion. rule. hypotheses and generalizing the data and information) about the ins and outs of each work task field. creativity and efforts to improve themselves as well as reduce vulnerabilities that do not match the look of competence. Kydd (1997) States that there is a way of using a model of competence in management are: (1) as the basis for the assessment and management performance and the possibility of pengkreditasian using the results as a basis for the wages of its performance of its employees. understanding of the values that it embraced by a teacher and an effort to establish himself as a role model as well as exemplary child students. (3) the competence of this body's credibility: competence need to be developed on an ongoing basis. which is usually associated with physical capabilities and durability of a person in work activities.. experience. The ability of personal lecturer include: the appearance of a positive attitude over the situation of work as a teacher and educational situation. gained through work experience that are relevant and deep understanding of business and environmental conditions of work. attitude. (3) to define the training needs of employees. our business partners and other parties concerned and want to give his commitment to move forward together with the people who have such networks. because the organization in an environment that is constantly changing. (2) the competence of the network of cooperation: the competence of this relationship of cooperation between the Member organizations.competence. Neil (1998) provides a study of understanding of the competence of human elements as follows: (1) the intellectual competence: the element is associated with a person's professional ability. Adjustment process covers the skills. manifested in the form of knowledge that is considered to be a reflection of intelligence and built through the process of education.

STIA 23 . Basically this is done to maintain the power to raise and sell among the public that is increasingly critical to select a proper selected. G. There is a difference between the characteristics of professional competence. 5. and lecturer. 6. 4. STIA LAN Jakarta and LAN Bandung. 3. Personal Competencies associated lecturer significantly with the performance of lecturers as guarantors of quality in the process of education. Personal Competencies associated lecturer significantly with social competence lecturer. social competence and personal competency lecturer together associated significantly with the performance of lecturers as guarantors of quality in the process of education. 7. 8. Professional Competence is associated significantly with lecturers the performance of lecturers as a guarantor of quality in the process of education. variable personal and social competencies on performance as a lecturer quality assurance in education process in PTK IPDN. Professional Competence is associated significantly with faculty competence personal lecturer. Professional Competence. namely : 1.Internal Quality Assurance Standards (SPMI) is applied by STATE and private foundation as well as using a variety of applications of different implementation models. Social Competence associated professors significantly with the performance of lecturers as guarantors of quality in the process of education. PT The challenge is then spur PT to spur themselves and more oriented to the gratification of needs of the community as a customer. Professional Competence teachers relate significantly with social competence. 2. Research Hypothesis Based on the assumptions of research can be lowered some working hypotheses.

the concepts of academic courses are .the appearance of a positive attitude over the situation of work as a teacher and educational situations .H.understanding of the values that it embraced by a lecturer and an attempt to establish himself as a role model and example of its student Standard Performance (Y2) Quality assurance in the process of education (standard quality assurance) Social Competence (human relation skill) (X3) the ability to conform to the objectives and the work environment while running to his duties as a lecturer 24 .the cornerstone of education -educational processes and student learning (Y1) The performance of lecturers Personal Competence (behavior skill) (X2) .mastery of the material of lectures . Frame Of Research New ideal performance standards Actual Performance Professional Competence (content of knowledge) (X1) .

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