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FAX TO PRINCIPALS

Pages (including this one): 2 th Ho Chi Minh City, 3 January 2012

To: From: C.c:

ALL PRINCIPALS Ngo Hong Mai - Zuellig Pharma VN- Operations Department

ZPV Excom, Sales & Operations Departments Managers and Supervisors CUT-OFF TIME AND WORKING SCHEDULE OF LUNAR NEW YEAR 2012

SUBJECT:

Dear Valued Principals, Kindly be informed the cut-off time and our working schedule for Lunar New Year 2012 as follow: 1. Lunar New Year Holiday will be from 21st to 26th January 2012 2. Order cut-off before Tet: We will accept orders until 18:00 PM Friday 20th January 2012. The delivery schedule of each area will be defined as following plan 3. Delivery schedule before Tet holiday: HCM, Hanoi & Can Tho City: All orders of customers received before 12:00 PM Friday 20 January 2012 will be delivered before Tet. Orders received after the mentioned cut-off time will be delivered after Tet, followed standard schedule. Remaining customers in suburb HCM, South/Mekong/Central: will follow standard order receiving cut-off time & delivery schedule, except some areas which are scheduled on Saturday and/or having lower delivery frequency, we will arrange the special plan as below: Normal Delivery schedule Reschedule of Delivery date Cut-off time of Order Delivery time

Province/City

- Da nang: Hoa Hai (Ngu Hanh Son); Cam Le, Lien Chieu -Quang Nam: Hoi An, Ha Lam (Thang Binh), Dien Ngoc

Saturday 21 January 2012

15:30PM on Thursday 19 January 2012

Friday 20 January 2012

Customer in outskirt of Hanoi and North province: the last delivery schedule will be on Friday 20th January 2012, followed standard delivery schedule of respective areas. Customers in Central province delivered of our exclusive truck once per week (customers from Binh Thuan to Da Nang province): Last delivery trip will be on 16th 17th January 2012, order receiving cut-off time will be on Friday 13 January 2012 at 10:00 AM.

4. Working schedule after Tet holiday: In order to support customer to have enough goods during Lunar New Year, we will start accepting orders from 26th January 2012 (04th Lunar New Year) through the Toll Free line 1800 5555 58. Our first delivery trip to customers after Lunar New Year will be started from 27th January 2012 (5th Lunar New Year) based on standard delivery schedule in each area. Our normal operations will be resumed on Friday 27th January 2012 (5th Lunar New Year) Thank you so much for your kind attention. We would also appreciate your help to cascade this information to whom it may concern. If there is any question, please do not hesitate to contact us. Again, thank you for continued support and Happy Lunar New Year! Sincerely yours,

NGO HONG MAI Operations Manager Zuellig Pharma Viet Nam Ltd

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