BlueDrop 2011

THE BLUE DROP REPORT INDEX
PAGE Chapter 1: Chapter 2: Chapter 3: Chapter 4: Chapter 5: Chapter 6: Chapter 7: Chapter 8: Chapter 9: Chapter 10: Chapter 11: Introduction to the Blue Drop Report National Overview of Drinking Water Quality Management Performance Eastern Cape Free State Gauteng Kwa-Zulu Natal Limpopo Mpumalanga North West Northern Cape Western Cape 3-10 11-20 21-60 61-98 99-118 119-162 163-190 191-228 229-254 255-314 315-370
ACRONYMS
BDS DWA DWi GDS IWA NGO O&M RPMS SANS SANAS SLA WHO WRC WSA WSI WSP WSPP WTP WWTP Blue Drop System Department of Water Affairs Drinking Water Inspectorate (UK) Green Drop System International Water Association Non-Governmental Organisation Operations and Maintenance Regulatory Performance Measurement System South African National Standard South African National Accreditation System Service Level Agreement World Health Organization Water Research Commission Water Services Authority Water Services Institution Water Services Provider Water Safety Planning Process Water Treatment Plant Wastewater Treatment Plant
Provinces: EC FS GP KZN LP MP NW NC WC Eastern Cape Province Free State Province Gauteng Province Kwa-Zulu Natal Province Limpopo Province Mpumalanga Province North West Province Northern Cape Province Western Cape Province
INTRODUCTION TO Blue Drop Report
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CHAPTER 1: INTRODUCTION TO THE BLUE DROP REPORT CARD FOR 2010 / 2011
Water Safety Planning Process

The purpose of the Water Safety Planning Process (WSPP) is to introduce a holistic approach to drinking water quality management and provide a systematic, transparent approach to the consistent provision of safe water with a clear focus on public health. The emphasis of the Water Safety Planning Process is on water supply management and covers the entire water supply system with participation of all stakeholders. The Water Safety Planning Process is seen as the future for drinking water quality management globally and represents a proactive approach to water quality assurance. It is not a new concept and builds on existing good practice and includes effective management of all risks as well a response plan to incidents. The process is adapted to each community situation and size of the system and is underpinned by health-based targets. DWA have also included the requirement for a Water Safety Plan into the update to the regulation Compulsory National Standards for the Quality of Potable Water (to be gazetted).
"After climbing a great hill, one finds there are many more hills to climb. I have taken a moment here to rest, to steal a view of the glorious vista that surrounds me, to look back on the distance I have come. But I can only rest for moment, for with freedom comes responsibilities, and I dare not linger, for my long walk has not yet ended."
Nelson Mandela
South Africa climbed many hills since the 1st Blue Drop results were announced in 2009, indicating that a steep climb is indeed required to raise the standard of drinking water quality. The Blue Drop incentivebased regulation programme endeavours to facilitate and drive this continuous improvement process, seeking sustainable improvement in service delivery, progressive improvement in drinking water quality and steadfast coverage of un-serviced areas. This form of incentive- and risk-based regulation holds the intent to synergise with the current goodwill exhibited by municipalities and existing Government support programmes to give the focus, commitment and planning needed. Regulation is important to ensure effective and efficient delivery of sustainable water services. It clarifies the requirements and obligations placed on water service institutions, thereby protecting consumers from a potentially unsustainable and unsafe service.
Municipal Water Quality WORKplan

The Municipal Water Quality WORKplan has been developed to guide municipalities towards meeting the 2014 Presidential Targets for drinking water quality, as well as improved Blue Drop performance. The WORKplan seeks to i) hold up a benchmark on what world best-practice identifies as core values that enable improved organization performance and ii) sets out a WORKplan for the South African water sector, whereby municipal management and national regulation authorities can focus effort and work towards improved and sustainable drinking water and wastewater management. This plan builds on the existing Blue Drop Certification programme, as well as the risk-based approach as outlined in the WSPP, to formulate the calendar and targets for regulation in the sector as they impact on local government. In short, the WORKplan spells out the foreseeable future of drinking water and wastewater quality in the country, and the key areas that will drive change and the milestones that will determine if progress is on par with planning.
Incentive-based Regulation: The conscious use of rewards as well as penalties to encourage performance excellent and continuous improvement, based upon an innovative performance rating system
Blue Drop HANDbook

The Department of Water Affairs was cognisant of the need to develop a new regulatory approach upon the fundamentals of conventional regulation to ensure that credibility was not compromised. The Blue Drop Certification programme is based upon the core fundamentals of regulatory responsibilities and cannot be regarded as a Municipal Support Programme. However, the programme is informative and educational by design and thereby, carries significant inherent capacity building characteristics. It is therefore a beneficial trait that the programme is directly linked to government support initiatives. In order to provide more clarity with regard to the Blue Drop Certification programme, a Blue Drop HANDbook was developed to aid municipalities in preparing for assessments, but also to improve their drinking water quality management business by focussing on essential elements of the business. The HANDbook must be read in conjunction with the WORKplan as well as the Green Drop HANDbook. It provides technical detail that matches the specific requirements of the Green Drop Certification process, as well as information on how an assessment is conducted. It also ensures the uniform understanding and application of Blue Drop requirements.
Incentive-based Regulation in South Africa (Blue Drop Certification Programme)

The Minister of Water Affairs introduced the concept of Incentive-based Regulation on 11 September 2008 to the water sector at the National Municipal Indaba in Johannesburg. The concept was defined by two programmes: the Blue Drop Certification Programme for Drinking Water Quality Management Regulation and the Green Drop Certification Programme for Wastewater Quality Management Regulation. The Blue Drop process measures and compares the results of the performance of Water Service Authorities and their Providers, and subsequently rewards (or penalises) the municipality upon evidence of their excellence (or failures) according to the minimum standards or requirements that has been defined. Awareness of this performance is obtained by pressure through the customers, the media, political classes and NGOs. The strategy revolves around the identification of mediocre performing municipalities who consequently correct the identified shortcomings, as well as the introduction of competitiveness amongst the municipalities and using benchmarking in a market where competition is difficult to implement.
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Blue Drop Scoring

The main output from the Blue Drop assessment is the: Blue Drop score for each municipal drinking water supply system assessed. Additional performance feature to the 2011 Blue Drop process: Municipal Blue Drop score: a percentage score which is based on the design capacities of the individual systems as a function of the total available design capacity of the supply area, as related to the individual Blue Drop Certification (BDC) score of each system. This score serves as a Performance Indicator that reflect upon the Water Services Institutions water business practice and compliance;
How to Read the Report Card

The following is an example of a typical municipal Blue Drop report card. Results are provided in colour coded format each colour has a specific meaning and performance reference.
The Municipal Blue Drop score is a Performance Indicator of the overall municipal drinking water quality management business (function of the available design capacity and the individual Blue Drop scores) The 8 key performance areas assessed for Blue Drop Certification Colour codes Appropriate action by municipality 90-100% 75-90% 50-75% 33-50% 0-33%
Excellent situation, need to maintain via continued improvement Good status, improve on gaps identified to shift to excellent Average performance, ample room for improvement Very poor performance, needs attention Critical state, need urgent attention
Municipal Blue Drop Score:

Systems
81.2% Name of supply system 5 80 86 84 100 20 100 51

11.6 0
Performance Area
Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results
Another performance feature to the added to future assessments: Site Inspection score: a score that reflect the physical condition of the drinking water purification plant. Blue Drop assessments will be verified by means of physical site inspections of randomly selected treatment systems in each municipality. Inspections will be conducted to include (amongst others); appearance of the plant terrain and buildings, structures and equipment, health and safety aspects, on-site monitoring, as well as the workplace satisfaction and process knowledge commitment by the operational staff. (The 2011 Blue Drop Report reflects the findings of random treatment system inspections in some municipalities, future assessments will include site-scores as part of the final Blue Drop score.)
Drinking Water Quality Compliance Performance Publication Asset Management
Bonus Scores Penalties
The Blue Drop Report

The Blue Drop Report for 2011 has been designed with the objective to provide the sector and its stakeholders with current, accurate, verified and relevant information on three different levels: 1. 2. 3. System specific data and information pertaining to the performance of each supply system on municipal level; Province specific figures and information to highlight the strengths, weaknesses and progress for the collective of municipalities within the province; National overview that collate and elevate the detailed findings on system level to that of a provincial overview, which can then be compared and inculcated as a national view of drinking water quality management performance. Comparative analyses amongst the provincial performances are useful indicators and benchmarks for the various role players.
Blue Drop Score (2011)

System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance (12months) Chemical Compliance (12months)
61.8%()
4.32 105% 37200 122 99.29% 100.00%
Depict the current Blue Drop status of the plant. A arrow shows improvement upon the 2010situation, shows digress, shows unchanged situation Various scores are depicted as related to the operational capacity of the supply system, the population served by the system, the average daily consumption per capita, as well as the microbiological and chemical compliance of the drinking water quality.
The Blue Drop Report Card and Scoring Criteria

Assessments are conducted by a panel consisting of a qualified drinking water quality professional as Lead Inspector, 2-4 Inspectors (Assessors) and a Learner Assessor who also coordinate the logistical arrangements of the assessments. The team selection is done based on the outcomes of a Blue Drop Examination which tests the assessors knowledge and competence in the subject field. Virtual assessments were done in cases where municipalities uploaded their Portfolio of Evidence (or parts of) onto the Blue Drop System. The following scorecard outlines the key requirements of the Blue Drop assessment and indicates the Portfolio of Evidence that was required by each municipality to calculate a Blue Drop score per water supply system.
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BLUE DROP REQUIREMENTS 2011 South African Drinking Water Quality Incentive-based Regulation
No Requirements Target indicator or Source (Requirement Comments)
No
Requirements
Target indicator or Source (Requirement Comments)
Drinking Water Quality Monitoring Programme 15% Details of sampling sites; determinands and frequencies of Operational Monitoring (30%) 3 Details of sampling sites; determinands and frequencies of Compliance Monitoring (45%)
15%
Water Safety Plan Process & Incident Response Management Plan includes Risk Assessments of catchment, treatment works & reticulation The Risk Assessment must indicate that the treatment facility has the ability to adequately treat the water from raw water quality to SANS 241 DWQ (40%) 1 Implementation, Facilitation and Ownership (10%)
Provide information on the findings of the Risk Assessment (detailing Risk Prioritisation method followed) on the specific water supply system including water resource quality Format not important - various guides, e.g. WHO DWQ Guide; WHO Water Safety Plan Manual; WRC Water Safety Plan Guide; etc The Water Safety Plan must include (adequate) Control Measures for each significant hazard or hazardous event identified Plan must include specified roles & responsibilities; deadlines for required management actions prioritised as High Risk Proof of Management's Commitment to fund availability and implementation of plan Proof of how findings influenced monitoring programme (Indicate how Operational Monitoring verifies efficacy of control measures & How Compliance Monitoring occurs in terms of set Health-based limits) Protocol to specify alert levels, response times, required actions, roles & responsibilities & communication vehicles Must include response on possible risks identified in the Risk Assessment of the Water Safety Plan process 10% Classification certificates of all WTWs, process controllers / operators & supervisors / superintendents on the BDS WSI must indicate shift patterns Shift workers performing process controlling tasks: Provide proof of experience and qualifications must to DWA Classification of process controllers must comply with the R2834 requirements Confirm information on in-house staff or external contractor Contract or Logbook with maintenance entries will serve as proof of maintenance done during the 2011 assessment period O&M manual containing: structural, mechanical, electrical detail of plant, design specs, ref to drawings, operational & maintenance schedules, process detail and control, fault finding, monitoring Copy of front page and index to be given to DWA
Proof of Operational Monitoring: Required sites to monitor: Raw water, after filtration (per process unit) and final water (after disinfection) Determinands: pH, turbidity and disinfectant residual (final only) Frequency of analyses: at least once per shift (i.e. every 8 hours) Proof of equipment used + Calibration records Proof of Compliance Monitoring: Required sites to monitor: Water works final and distribution network Determinands: Full SANS 241 on final (at least once per annum), disinfectant residual, E. coli / faecal coliforms and turbidity on distribution Frequency of analyses: Water works final according SANS 241; distribution monthly. Monitoring programmes must be registered on the BDS Proof actual sampling point coverage of at least 80% of water supply area. Needs to be done with a map Note: Monitoring Population Coverage compliance figure on BDS will be used. This is to determine whether monitoring frequency complies with SANS 241 (1:10 000). An Average of 80% over at least 11 months required. (Viewed as Monitoring Compliance) 5% Verify name of lab for operational analysis (in-house or onsite) and lab for compliance analysis (in-house or external) Upload Accreditation status or Z-scores on BDS (needs to be verified per determinand analysed) Check if Laboratory is accredited to perform the specific methods, check acceptability of Z-scores for the water quality determinands Score will be calculated according to the number of determinands analysed according the Registered Monitoring Programme at Accredited Laboratories or those participating in Proficiency testing Schemes. Scores will be calculated on BDS All data is linked with a unique ID to a laboratory and analyses method (as per data requirements of the BDS Blue Drop Certified Data)
Implementation of Risk Assessment findings
(15%)
Adequate monitoring coverage of distribution network (25%)
Proof of a documented Drinking Water Incident Management Protocol & Water Quality Incident Register (35%) Copies (certified) of Registration Certificates of Water Treatment Works, Process Controllers and Supervisors (Regulation 2834) Classifications on BDS (10%) Compliance with Regulation 2834 Requirements (40%) 2 Verification of Maintenance Team used for general maintenance work at the plant (both Mechanical and Electrical) (10%) Proof of a 'site-specific' Operation & Maintenance Manual (40%)
Drinking Water Sample Analysis Credibility Provide proof and the name of the Laboratory used (5%) Certificate of Accreditation for applicable methods, Or Z-scores results following participation a recognised Proficiency Testing Scheme (2 z-score 2 are unacceptable) Or Proof of Intra- and Interlaboratory proficiency (quality assurance as prescribed in Standard Methods) (50%) Credibility of DWQ Data on the BDS. (Blue Drop Certified Data) (45%)
Process Control, Maintenance and Management Skill
BONUS: Proof of Process Controllers subjected to relevant training (past 12 months) 25% Any training relevant to the process controllers duties will be considered. Proof essential
BONUS: Proof that samplers have been subjected to relevant sampling training that will ensure credibility of sampling process; or Proof of control measures to ensure sampling credibility 30% To be eligible, WSIs must provide proof of training of samplers or Sampling Control measures
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No
Requirements
No
Requirements
Submission of Drinking Water Quality Results 5% 12 months of data submitted on the Blue Drop System (DWA will only consider data on the BDS) Proof of data submission to DWA Note: All Compliance Monitoring test results are required on BDS (12 months) (100%) to be submitted. Scoring will be done:12 months = 100%; 11 months = 50%; 10 months = 20%; and/or<10months = 0% PENALTIES: A 100% penalty will apply should the Department find proof during/post assessment that the WSI are guilty of an offence as per Section 82 of the Water Services Act, by only submitted partial information in order to present a false impression on Quality Compliance Drinking Quality Compliance Provide figures per determinand; nr of analysis per determinand & the nr of non-complying analysis per determinand (20%) % compliance per determinand (measured against overall compliance %) (80%) 30% SANS 241 - Provide actual hardcopies of ALL compliance analyses for 12 month period of BD evaluation. Micro, e.g. E. coli/faecal coliforms; total coliforms; HPC; etc.& Chemical-health results Assessors will randomly verify actual vs. BDS data Expectation: 99% compliance with microbiological limits classifiedas EXCELLENT in SANS 241 E. coli/FC results will be used for score calculation, but chemical non-compliance levels will constitute penalties Note compliance scoring below
<100 000 population served by water supply system: o 97% Compliance =100% o 96 < 97% micro compliance = 75% of score o 95 < 96% micro compliance = 50% of score o 95 < 97% micro compliance = 40% of score o <95% micro compliance = 0%
Drinking Water Asset Management Proof of Annual Process Audit implementing process optimisation (20%) Proof of an updated Asset Register (30%) Documented design capacity of the WTW and documented daily operating capacity over the past 12 months (20%) Proof of Maintenance Budget and comparison of Maintenance Costs versus Operating Costs (30%)
15% Report on technical inspection/assessment of WTW; evidence of implementation of findings This process assessment shouldve been done within the 12-month assessment period Proof of a complete Asset Register. Detail: relevant equipment & infrastructure; indicate asset installation date & value Operational time should not exceed 95% to allow for maintenance Groundwater dependant systems must have a plan which stipulates abstraction patterns that will prevent aquifer damage Present maintenance budget; maintenance costs should be > 5% of operating costs Budget Period of Previous Municipal Financial Year
It always seems impossible until its done. Nelson Mandela
>100 000 population served by water supply system: o 99% Compliance =100% o 98 < 99% micro compliance = 75% of score o 97 < 98% micro compliance = 50% of score o 96 < 97% micro compliance = 40% of score o <96% micro compliance = 0%
Applicable if chemical health compliance results equals less than 95% 92% <95% compliance = 50% penalty; < 92% = 100% penalty SANS 241:2006 Section C2 applies (Monitoring Programme Grading System) and/or the Risk Assessment Findings of the Water Safety Plan 30% (Penalty only applies when Micro Compliance equates to a score of more than 50%) Submission of Data: A significant difference between actual available data and data submitted on BDS. (When there is evidence to imply that compliance data/info has been withheld from the Department) Determined through verification process 25% Less than 11 months data available to assess Micro & Chemical compliance 15% Publication of Drinking Water Quality Management Performance 5% Evidence of publication provided. 1. Newspaper publication = 100% 2. Displayed on municipal Billing = 90% 3. Populating & promoting My Water municipal information = 80% Annual Publication of DWQ 4. Municipal Annual Report = 50% management performance against 5. Electronic (Web-page) Information = 40% the requirements of SANS 241 Should the municipality utilise two or more means of (100%) communication, 100% scoring will be applied. Should it be a water supply system that is currently Blue Drop Certified, and no evidence can be given of Blue Drop marketing/awareness, a full score cannot be applied. Maximum score = 80% Bonus: Availing information on Drinking Water to relevant public in 3 or more forms listed 20% PENALTIES:
INTRODUCTION TO Blue Drop Report Page 9
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CHAPTER 2: NATIONAL OVERVIEW
64.00%
62.25% 95.10% 62.07% 64.10%
56.50%
80.49%
77.33%
94.09%
A total output (final) water of 8829 Ml/day or 3222585 Ml/annum is produced by 914 systems with a design capacity of 11549 Ml/day. This means that 76.5% of the design capacity is taken up by the current operational flows, leaving 23.5% to meet the future demand without creating new capacity. These figures correspond closely with the Green Drop estimations that 80% of the wastewater systems capacity is utilised, leaving 20% capacity available. Analysis of the operational flows indicate that Gauteng manages the bulk of the national supply which account for 38.3%, followed by 18.6% in the Western Cape and 13% in Kwa-Zulu Natal. The balance of the provinces treats the remaining 30.1% drinking water quality supplies utilised in South Africa.
Province
No. Supply Systems Province
System Design Capacity (Ml/d)
Estimated Daily Output (Ml/d)
MP NW FS GP KZN LP WC NC EC Totals
80 43 76 32 178 64 123 155 163 914
661 171 219 4103 1362 803 2663 578 989 11549
502 122 165 3378 1147 670 1646 402 797 8829
Introduction
Water services delivery is performed by a vast number of Water Services Authorities, Water Boards and Service Providers across South Africa. The Blue Drop Certification programme of 2011 verified the status of drinking water quality and management of supply systems by hundred and sixty two (162) municipalities via a supply infrastructure network of 914 systems. The Blue Drop Certification programme entered its third year of assessments and verifies the level of management proficiency, water quality and risk management in the municipal water services business. This chapter provides an overview of the extent of services delivery, findings per provinces, national snapshot, and also give some indications as to the way forward and expectations from the Department of Water Affairs in its regulatory role.
National Blue Drop Analysis

Analysis of the 2020/11 Blue Drop assessments and site inspection results indicate that municipal drinking water quality performance per water supply system vary from excellent to unacceptable.
NATIONAL OVERVIEW
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NATIONAL OVERVIEW
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Comparative Analysis of Provincial Performance

BLUE DROP COMPARATIVE ANALYSIS Performance Category Number of municipalities assessed Nr of water supply systems assessed Number of Blue Drop scores 50% Number of Blue Drop scores <50% Number of Blue Dropawards NATIONAL BLUE DROP SCORE
N/A = Not applied
2009 107 402 183 (45.5%) 219 (54.5%) 25 51.4%
2010 153 787 370 (47.0%) 417 (53.0%) 38 67.2%
2011 162 914 536 (58.7%) 378 (41.3%) 66 72.9%
Performance trend
Incentive-based indicators
Provincial performance profiles are the summation of the respective municipal performances. Each Province has different dynamics with municipal participants that perform exceptionally well, on average, unsatisfactory or very poorly. The key performance indicators are compared for benchmarking and selfassessment purpose in the following table. The table prioritises in terms of highest- to lowest provincial performers: PROVINCE Province Provincial Blue Drop Score 95.10% 94.09% 80.49% 77.33% 64.01% 64.00% 62.25% 62.07% 56.50% Blue Drop Awards 2011 7 29 7 4 3 5 3 0 8 KEY PERFORMANCE AREA % Systems that achieved 50% Blue Drop score 87.5 77.2 73.8 50.9 38.2 45.3 25.6 51.0 55.0 Position on National Performance Log 1 2 3 4 5 6 7 8 9
Gauteng W-Cape KZN E-Cape Free state Limpopo N-West N-Cape Mpumalanga
= improvement, = digress, = no change
A total of 162 municipalities and 914 water supply systems were assessed in 2011, compared to 153 municipalities and 787 systems in 2010. The marked improvement in submission of performance portfolios by municipalities affirms the commitment by municipal management to raise their service standard and performance. The incentive-based regulatory approach seems to have succeeded to raise the overall awareness and to act as positive stimulus for gradual and sustainable improvement across the country. This is evident when comparing the 2009 Blue Drop score of51.4% to the 2010 improved status of 67.2%, which is again improved upon in 2011 with an average National score of 72.9%.
The following pie-chart provides a schematic view of the Provincial Blue Drop scores, where Gauteng takes the lead, followed closely by Western Cape and KZN.
The excellent performers increased from 38 Blue Drop awards in 2010 to 66 in 2011, with Western Cape producing the highest number of Blue Drop systems (29). Readers must be mindful that Blue Drop requirements become more stringent (and detailed) with every assessment cycle. Hence, the 66 systems that achieved Blue Drop status are truly excellent, and the municipalities are congratulated for their devoted efforts.
NATIONAL OVERVIEW
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NATIONAL OVERVIEW
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Key Findings and Way Forward

The national position on water service management performance varies from excellent to very poor. The one accomplishment that can be attributed to municipalities in South Africa is the marked increase in submission of evidence for Blue Drop assessments, and the subsequent 100% assessment of all municipalities. This mark an important reference point which few countries can claim credit. As such, the Regulator has a complete database of the exact strengths and gaps per municipality and per water supply system from where gradual and sustainable improvement can be facilitated and measured on a continuous basis.
Blue Drop Awards 2011

The following municipalities are congratulated for their excellence achievement in terms of their compliance status, standards and good management practice in drinking water quality management and service delivery to their communities. Well done and continue to aspire to advance this good performance to even higher peripheries in the coming year.
66 Blue Drop Certificates are awarded in 2011(alphabetical order): Eastern Cape:

The value proposition of Blue Drop information to the sector is vast: Provides the Regulator with a scientific basis to prioritise regulatory interventions where poor performance and drinking water failures are evident; Provides sector partners that are responsible for support with information on the critical aspects that need support and will direct the type of support required; Provides Local Government with information and data pertaining to their systems to plan progressively for continued improvement or turnaround where reduced performance is still evident Lastly, Blue Drop information provides the public with accurate and verified information on the status of their local municipalitys drinking water service management performance.
2 Blue Drops 2 Blue Drops
: :
Buffalo City Local Municipality Joe Gqabi District Municipality
Free State:

2 Blue Drops 1 Blue Drop
: :
Maluti-a-Phofung Local Municipality Setsoto Local Municipality
Gauteng:
1 Blue Drop 2 Blue Drops 1 Blue Drop 1 Blue Drop 1 Blue Drop 1 Blue Drop
: : : : : :
The way forward is contained in a progressive Blue Drop programme which alternates the Blue Drop assessments with regulatory implementation on ground level, which will be directed by the Blue Drop information. In 2011, the Regulator will continue its 4th Blue Drop Certification Assessment, which will be reported to the sector at the 2012 WISA Conference. In 2012, the Regulation Unit will be engaging (through predetermined Regulatory Inspector Panels) with allocated Water Services Authorities in order to measure progress on the published Blue Drop Reports as well as WS Regulation Performance Publications (RPMS). This means that panels will be: o o o o o o Monitoring rectification processes (which will include planning initiatives, technology choices, MG applications, etc); Gauge BDS and RPMS activity; Work with low performing municipalities to identify key areas of focus for turnaround and to perform proper performance audits; Monitoring Service Level Agreements vs. Actual Service Delivery/performance by service providers; Allow for the Municipal Cross Pollination programme to take effect; Work with Water Resource and Protection unit to inform the licensing processes.
City of Johannesburg Metropolitan Municipality / Johannesburg Water and Rand Water City of Tshwane Metropolitan Municipality / Rand Water and Magalies Water Ekurhuleni Metropolitan Municipality / Rand Water Emfuleni Local Municipality / Rand Water Mogale City Local Municipality / Rand Water Randfontein Local Municipality / Rand Water
Kwa-Zulu Natal:

1 Blue Drop 2 Blue Drops 1 Blue Drop 4 Blue Drops
: : : :
eThekwini Metro Municipality / Umgeni Water Ilembe Local Municipality / Umgeni Water and Siza Water Msunduzi Local Municipality Ugu District Municipality / Umgeni Water
Limpopo:

1 Blue Drop 2 Blue Drops 2 Blue Drops
: : :
The above outputs will be contained in a Blue Drop Progress Publication in 2013 to inform stakeholders of the progress on the ground. A detailed schedule and WORKplan is available for sector consultation and input at the Municipal Water Quality Conference of June 2011.
Modimolle Local Municipality / Magalies Water Mopani District Municipality / Lepelle Water and Greater Tzaneen Local Municipality Polokwane District Municipality / Lepelle Water
Mpumalanga:

: :
Mbombela Local Municipality / Silulumanzi Steve Tswete Local Municipality / ESKOM

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NATIONAL OVERVIEW
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NATIONAL OVERVIEW
21.
North West:

22.
1 Blue Drop 1 Blue Drop 1 Blue Drop
: : :
Matlosana Local Municipality / Midvaal Water Company Rustenburg Local Municipality / Rand Water Tlokwe Local Municipality
23. 24. 25. 26. 27. 28.
Northern Cape:

1 Blue Drop 1 Blue Drop
: :
Frances Baard District Municipality / Sedibeng Water Kgatelopele Local Municipality
29. 30. 31. 32.
Western Cape:

1 Blue Drop 3 Blue Drops 1 Blue Drop 3 Blue Drops 2 Blue Drops 2 Blue Drops 3 Blue Drops 3 Blue Drops 3 Blue Drops 5 Blue Drops
: : : : : : : : : :
Beaufort West Local Municipality Bitou Local Municipality City of Cape Town Metropolitan Municipality Drakenstein Local Municipality / City of Cape Town and West Coast District Municipality George Local Municipality Mossel Bay Local Municipality Overstrand Local Municipality Stellenbosch Local Municipality / City of Cape Town West Coast District Municipality Witzenberg Local Municipality ********************
33. 34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. 48.
Blue Drop Certified Systems for 2011 (alphabetical order):

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20.
49. 50. 51. 52. 53. 54. 55. 56. 57. 58. 59. 60. 61. 62. 63. 64. 65. 66.
Arnot / Reitkuil Bainskloof Beaufort West Bitterfontein Blackheath Buffelsrivier City of Cape Town Metropolitan Area City of Polokwane Central & South Tshwane Ceres Danielskuil Dolphin Coast Doorenkop 1&2 Drakenstein East London (Umzonyana) Ekurhuleni Emfuleni Eskom Hendrina (Pullenshope) eThekwini Main Faure
NATIONAL OVERVIEW
: : : : : : : : : : : : : : : : : : : :
Steve Tshwete Local Municipality Drakenstein Local Municipality Beaufort West Local Municipality West Coast District Municipality Stellenbosch Local Municipality Overstrand Local Municipality City of Cape Town MM Polokwane Local Municipality City of Tshwane MM Witzenberg Local Municipality Kgatelopele Local Municipality Ilembe District Municipality Steve Tshwete Local Municipality Drakenstein Local Municipality Buffalo City Local Municipality Ekurhuleni Metropolitan Municipality Emfuleni Local Municipality Steve Tshwete Local Municipality eThekwini Metropolitan Municipality Stellenbosch Local Municipality
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Ficksburg George Ghost Town to Mazakhele Gouda Greater Gans Bay Greater Johannesburg Groutville Harrismith(Wilge) Hendrina King Williams Town Koopmansfontein Kurland Letsitele Mankweng Marikana Mathulini, Mthwalume & Qoloqolo Matlosana Matsulu Middelburg / Mhluzi Modimolle Mogale City Mossel Bay Msunduzi Natures Valley Nelspruit North Tshwane (Roodeplaat) Op Die Berg Plettenberg Bay Presidentsrus Prince Alfred Hamlet Qwa Qwa (Makwane) Randfontein Ruiterbos Southbroom to Port Edward & Inland Stanford Oog Stellenbosch Sterkspruit Swartland Bulk Tlokwe Tulbagh Tzaneen Ugie Umzinto & Pennington to Scottburgh Wilderness Withoogte Bulk Wolsley
: : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : :
Setsoto Local Municipality George Local Municipality Ugu District Municipality Drakenstein Local Municipality Overstrand Local Municipality City of Johannesburg MM Ilembe District Municipality Maluti-a-Phofung Local Municipality Steve Tshwete Local Municipality Buffalo City Local Municipality Frances Baard District Municipality Bitou Local Municipality Mopani District Municipality Polokwane Local Municipality Rustenburg Local Municipality Ugu District Municipality Matlosana Local Municipality Mbombela Local Municipality Steve Tshwete Local Municipality Modimolle Local Municipality Mogale City Local Municipality Mossel Bay Local Municipality Msunduzi Local Municipality Bitou Local Municipality Mbombela Local Municipality City of Tshwane MM Witzenberg Local Municipality Bitou Local Municipality Steve Tshwete Local Municipality Witzenberg Local Municipality Maluti-a-Phofung Local Municipality Randfontein Local Municipality Mossel Bay Local Municipality Ugu District Municipality Overstrand Local Municipality Stellenbosch Local Municipality Joe Gqabi District Municipality West Coast District Municipality Tlokwe Local Municipality Witzenberg Local Municipality Mopani District Municipality Joe Gqabi District Municipality Ugu District Municipality George Local Municipality West Coast District Municipality Witzenberg Local Municipality
NATIONAL OVERVIEW
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NATIONAL OVERVIEW
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NATIONAL OVERVIEW
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WESTERN CAPE
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CHAPTER 3 EASTERN CAPE PROVINCE
Introduction Water services delivery is performed by seventeen (17) Water Services Authorities in Eastern Cape via 163 drinking water supply systems. The Local Municipalities and the Amatola Water Board are the main Water Services Providers in the Eastern Cape that feeds to municipal networks via a number of centralised bulk water schemes.
Provincial Blue Drop Score 77.33%
Provincial Best Performer Buffalo City Local Municipality is the best performing municipality in Eastern Cape Province: 91.28% Municipal Blue Drop Score
A total design capacity of 989 is available for drinking water supply in Eastern Cape Province, distributed over 163 supply systems. Operational data is not available for all systems and where absent, a figure of 80% is assumed (of the capacity utilised), resulting in an output volume of 797.2 Ml/day.
MICRO SIZE <0.5 M/day No of Water Supply Systems System Design Volume (M/day) Average Operating Capacity (%) Output volume (M/day)
N/A = Not Applicable NI = No Information
SMALL SIZE 0.5-2 M/day 29 28.7 97.2 27.9
MEDIUM SIZE 2-10 M/day 35 138.9 80.0 111.0
LARGE SIZE <10-25 M/day 10 156.6 80.5 126.0
MACRO SIZE >25 M/day 6 665.9 64.6 430.1
Undetermined 68 NI NI NI
Total
15 3.62 96.3 3.48
163 989.1 80.6 797.2
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Provincial Blue Drop Analysis

Analysis of the Blue Drop assessments and site inspection results indicate that performance vary from excellent to unsatisfactory. However, a remarkable 163 systems were assessed during the 2010/11 Blue Drop Certification. It must be noted that it is possible that smaller systems collapsed into a larger systems or that a large system divided to form smaller systems. These developments are monitored meticulously by the Department.
BLUE DROP COMPARATIVE ANALYSIS Performance Category 2009 2010 2011 17 (of 17) (100%) 163 83 (50.92%) 80 (49.08%) 4 77.33% Performance trend N/A
Incentive-based indicators 11 (of 17) 17 (of 17) Number of municipalities assessed (65%) (100%) Number of water systems assessed Number of Blue Drop scores 50% Number of Blue Drop scores <50% Number of Blue Drop awards PROVINCIAL BLUE DROP SCORE N/A = Not applied 80 35 (43.75%) 45 (56.25%) 3 54.33% 123 55 (42.95%) 68 (55.28%) 4 79.4%
The 100% assessment coverage serves to affirmation the continued commitment by Eastern Cape municipalities to provide reliable and uninterrupted water supply to consumers. The incentive-based regulatory approach succeeds to act as a positive stimulus to facilitate improved performance and public accountability, whilst establishing essential systems and processes to sustain and measure gradual improvement. The trends analysis indicates that Eastern Cape has succeeded to improve its Provincial Blue Drop score Trend Analysis: Provincial Blue Drop Score during the 2009 to 2010 Years 2009 to 2011 assessment year, however, the decline from 2010 to 2011 by 2.1% is noted with concern. Most of the provinces across the country is managing a constant improvement on weighted provincial performance, and the Eastern Capes deviation from this is disquieting. The positive trend in number of systems that achieved >50% is encouraging. Unfortunately, the Province has succeeded to only raise 4 Blue Drop awards for the current assessment cycle. The most significant is score is the Provincial Blue Drop score of 77.3% which places Eastern Cape amongst the mid performance on the national Performance Log.
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When comparing 2011 Blue Drop results with 2009 and 2010, the following trends are observed: 163 systems are assessed in 2011 compare to only809 (2009) and 123(2010) 49% systems scored between 0-33% in 2011, which is a marked improvement from 74% in 2010 13.2 of all systems are now in excellent and very good state (2011) compared to 11.4% in 2010 5 systems achieved Blue Drop Certification, compared to 8 (2010) and 2 (2009). Readers need to be mindful that Blue Drop Certification follows a regulation strategy that facilitates gradual and sustainable improvement.... Thereby, Blue Drop requirements become more stringent with every assessment cycle. Municipalities who merely maintained their water on same levels year in and out, is likely to achieve reduced Blue Drop scores, whilst municipalities that drive continuous improvement, are likely to be awarded with improved Blue Drop scores with each assessment cycle.
Conclusion
The Blue Drop results for 2011 indicate that municipal drinking water quality management in Eastern Cape vary from excellent to unsatisfactory, with 44 systems that need attention, as indicated in the Provincial Performance Log. The overall business of drinking water supply and quality management is not in a healthy space, as indicated by the low number of Blue Drop scores and the slight decline in Provincial Blue Drop score. Four Blue Drop Certificates are awarded in Eastern Cape:

: :
Buffalo City Local Municipality Joe Gqabi District Municipality
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Water Services Authority: Water Services Providers:
Alfred Nzo District Municipality Alfred Nzo District Municipality

52.54% Belfort(Maluti)
Matatiele LM
Amatole District Municipality Amatole DM; Amatola Water a

65.21%
Municipal Blue Drop Score 2011:

Systems
Municipal Blue Drop Score 2011: Matatiele

Matatiele LM
Performance Area
Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management
Kwabhaca
UMzimvubu LM
MountAyliff
UMzimvubu LM
Western Region
Systems
Performance Area
Adelaide a
Bedford a
Fort Beaufort
Alice a
58 75 70 60 0 45 100 2
0 0.3
58 35 72 62 0 45 100 2
6.8 0.3
58 65 69 66 0 45 100 9
6.7 0.3
58 75 78 59 0 10 100 9
6.8 0.3
5 50 86 82 100 20 100 51
11.6 0
5 50 81 78 100 20 100 51
11.6 0
5 80 86 84 100 20 100 51
11.6 0
5 70 86 79 100 85 100 51
7.3 0.3

Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months) Chemical Compliance(12 months)
49.92%()
23.44% 1 90% 23 000 <50 100% (8 months) No data
52.89%()
25.94% 2.5 76% 19 000 100 100% (7 months) No data
56.94%()
24.75% 3 100% 52 000 <50 98.61% (8 months) No data
47.98%()
27.69% 2.5 80% 6 000 333 91.30% (9 months) No data

58.72% ()
56.31% 7.8 14% 12 500 87 92.50% 100% (4 months)
58.09% ()
50.31% 2.16 100% 15 000 <50 88.60% 100% (4 months)
61.78% ()
53.06% 8.208 84% 31 700 217 93.41% 100% (8 months)
75.79% ()
72.81% 8.208 68% 31 800 176 97.67% 100% (5 months)
Regulatory Impression Alfred Nzo District Municipality displayed an impressive improvement since the previous assessment. The overall Blue Drop score improved from 26.2% to 56.54%. This serves as prove that this Municipality is geared for the paradigm shift towards excellence as facilitated by the Blue Drop certification programme. There obviously remains sufficient room for improvement but the Department is encouraged by this display of commitment towards improvement. The Lead Assessor noted: The WSA was fairly well prepared and provided a number of outstanding information at the confirmation session. They presented a good attitude and will make work of information that must still be provided. This is a good success story where their manager presented them with a target and they are working hard to achieve this. Target was 80%; sadly they will not achieve this though due to lack of chemical monitoring. Findings: 1. There is a real need to improve the monitoring programmes to include sampling for chemical determinands as well. This should be conducted in line with the risk assessment component of the water safety planning process. A full SANS 241 done at the period/season of expected highest risk is to inform this process. (Regular, at least monthly monitoring required.) Asset management also requires enhancement. The asset register displays unrealistic (under-valued) replacement value costs. In addition to this it is paramount that the municipality ensures that process audits are undertaken to inform process optimisation or refurbishment where required. Some of the systems also operate beyond its design capacity in times of peak demand.
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Systems
Performance Area
Seymour a
Hogsback a
Cathcart a
Kei Road a
5 80 86 87 100 29 100 51
11.0 0.3
5 90 86 81 100 20 100 51
11.4 0
5 80 85 80 100 55 100 51
6.6 0.4
14 90 75 82 100 29 100 51
7.6 0.3

63.96% ()
72.06% 2.5 22% 6 000 92 94.87% 100% (7 months)
62.43% ()
73.31% 0.7776 94% 1 500 487 90.48% 100% (3 months)
66.85% ()
53.69% 1.44 192% 1 500 >500 96.70% 100% (1 month)
61.62% ()
53.06% 4.8 75% 27 737 129 94.87% 100% (3 months)
2.
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Systems
Performance Area
Sandile a
Binfield a
Debe a
Stutterheim
Central Region
Systems
Performance Area
MorganBay a
Cinsta East a
Kei Mouth a
KeiBridge a
68 80 86 100 100 85 10 51
4.7 0.3
68 70 86 100 100 85 100 51

4.9 0.3
68 90 81 100 100 58 100 21

7.5 0.5
5 65 43 73 0 55 60 12
11.3 0.6
5 90 81 87 100 78 100 43
7.7 0.4
5 90 86 80 100 45 100 43
12.8 0.3
5 90 81 82 100 78 100 43
9.9 0.4
5 90 81 80 100 20 100 43
11.6 0

84.56% ()
83.58% 18 120% 94 964 227 99.16% 99.73% (10 months)
83.80% ()
88.06% 4.8 100% 21 555 <50 98.91% 100% (9 months)
75.20% ()
92.25% 1.5 130% 16 797 116 96.64% 100% (6 months)
a
50.79% ()
53.69% 4.7 102% 32 000 150 100% (8 months) No data

74.65% ()
63.44% 0.696 97% 8 140 83 100.00% 100% (7 months)
70.11% ()
72.44% 0.71712 145% 5 850 178 95.95% 100% (6 months)
76.68% ()
53.06% 1.0368 87% 5 700 158 100.00% 100% (7 months)
61.00% ()
61.94% 0.7344 129% 25 250 <50 89.35% 100% (4 months)
Systems
Performance Area
Ambele
Upper Mnyameni
Masincendane a
5 60 86 81 100 85 100 12
7.9 0.2
68 80 86 100 50 85 100 51
5.3 0.3
68 90 86 100 100 85 100 51

4.4 0.3
Systems
Performance Area
Hagahaga a
Peddie a
Glenmore a
5 90 81 87 100 20 100 53
14.6 0
68 90 70 100 100 20 100 51

9.3 0
68 80 70 100 50 29 100 51
9.5 0.3

70.60% ()
NA 0.6 125% 288 >500 100.00% 100.00% (3 months)
82.64% ()
78.06% 0.29 109% 3 056 103 100.00% (11 months) 100.00% (6 months)
85.33% ()
83.50% 2 110% 8 140 270 100.00% 100.00% (5 months)

65.90% ()
61.81% 0.2592 32% 760 109 89.09% 100.00% (5 months)
69.16% ()
95.01% 6.5 100% 45 000 <50 89.35% 100.00% (9 months)
68.54% ()
79.94% 0.11 64% 5 141 <50 94.74% 100.00% (7 months)
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Systems
Performance Area
5 90 78 89 100 20 100 69
10.9 0
5 35 86 83 100 85 100 62
7.7 0.3
5 50 81 91 100 20 100 51
11.6 0
5 65 81 93 100 20 100 31
11.6 0.2
Systems
Eastern Region
Butterworth a
Ngqamakwe a
Qolorha a
Tholeni a
Performance Area
Cwebe a
Mendu
Dwesa
Kotana
5 50 69 91 100 45 100 62
10.5 0.3
5 60 64 92 100 20 100 51
15.0 0
5 40 72 92 100 20 100 62
11.6 0
5 90 81 93 100 20 100 62
11.0 0

64.18% ()
52.56% 18 72% 80 000 162 89.33% 100% (9 months)
74.48% ()
41.63% 0.17 59% 150 700 <50 98.28% 100% (8 months)
58.76% ()
64.31% 0.36 50% 700 257 92.86% 100% (8 months)
57.40% ()
46.31% NI NI 35 000 80.00% 100% (8 months)

65.45% ()
75.19% 0.38 26% 5 900 <50 95.65% 100% (7 months)
61.41% ()
71.69% 0.5 40% 4 400 <50 92.31% 100% (7 months)
58.48% ()
69.31% 0.5 40% 5 800 <50 92.86% 100% (7 months)
63.77% ()
67.94% 4.6 26% 46 627 <50 92.59% 100% (7 months)
Systems
5 40 86 87 100 45 100 51
10.7 0.3
5 85 86 84 100 20 100 62
14.3 0
5 55 84 89 100 20 100 62
11.6 0
5 70 67 76 100 78 100 62
10.3 0.4
Systems
Performance Area
Elliotdale a
Dutywa a
Willowvale a
Qwaninga a
Boreholes
Performance Area
Mnquma
Mbashe
Amahlathi
Ngqanda
0 15 18 98 0 32 0 0
0 0.1
0 10 20 100 0 43 0 0
0 0.2
0 0 22 100 0 43 0 0
0 0.2
8 20 78 99 0 85 0 0
0 0.3

64.59% ()
47.06% 0.56 71% 15 600 <50 95.08% 100% (9 months)
66.59% ()
48.31% 2.6 50% 5 900 220 92.31% 100% (6 months)
61.02% ()
45.56% 0.72 67% 15 700 <50 92.11% 100% (8 months)
76.06% ()
59.06% 0.86 58% 23 000 <50 100.00% 100% (2 months)
17.63%
20.17%
19.98%
41.41%
Borehole systems not assessed: Nkonke; Ngqushwa; Great Kei and Nxuba Regulatory Impression The performance of Amathole DM remained more or less the same but it is regrettable that decline in compliance (especially in Peddie and Debe) prevented a Blue Drop allocation for the third year in a row. The Department however notes the commitment of this municipality in spite of the host of challenges that goes with the management of drinking water quality in a sparsely populated area. Yet would the expectation remain to ensure that the performance improves over the next reporting cycle.
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Findings: 1. 2. The water safety planning process focuses too much on infrastructural challenges, risks and requirements and not on the water quality perspective. This is an important requirement. From an asset management perspective, the asset register requires improvement to ensure that the municipality is informed on all the crucial elements of infrastructure. The operations and maintenance manuals also requires improvement to ensure that process controllers have access to site specific manuals.
Baviaans Local Municipality Baviaans Local Municipality

24.18%

Systems
Performance Area
Steytlerville
Willowmore
0 3 58 28 85 0 25 0
0 0.3
0 65 50 27 50 65 25 0
0 0.3

14.13% ()
55.85% NI NI 8 500 94.64% No data
37.33% ()
50.25% NI NI 10 500 100.00% (11 months) No data
Regulatory Impression It is unfortunate to see a significant decline in the performance of BaviaansMunicipality, indicating that Drinking Water Quality Management is not up to standard. This can be largely accounted for by the increased weightings applied to the: Water Safety Planning Process and Incident Response Management and the; Asset Management performance areas for this assessment period, and the consequent lack of effort from the municipality to address these areas. The Steytlerville system needs urgent attention to address poor microbiological compliance. This can be addressed through improved process control, maintenance and management skill. Both systems will benefit from the initiation and implementation of a Water Safety Plan which will assist in identifying and addressing all possible risks to the system.
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Blue Crane Route Local Municipality Blue Crane Route Local Municipality
39.51%
Buffalo City Local Municipality Buffalo City LM; Amatola Watera; Amatole DM b
91.28%

Systems
Performance Area
Cookhouse
Pearston
Somerset East
Performance Area
Systems
East London(Umzon
yana)
Kei Road a;b
KiddsBeach
King Williams Town
18 20 51 50 100 70 0 8
7.0 0.3
9 8 44 50 100 50 0 0
0 0.3
46 54 51 50 100 20 0 8
7.0 0
96 99 94 93 100 100 100 78

0.4 0
63 90 60 82 60 29 100 49
7.0 0.3
80 14 64 93 100 20 100 40
4.7 0
93 89 100 81 100 100 100 93

0.9 0

46.13% ()
NA 2 100% 10 000 200 100.00% No data
28.94% ()
NA NI (yield) NI 10 000 96.43% No data
38.84% ()
30.00% 4 NI NI 88.12% No data

Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance(12 months)
95.29% ()
95.15% 120 81% 430 000 226 99.51% 99.92%
64.58% ()
NA 4.8 75% 2 500 >500 No data WSP: 92.59% No data WSP: 100% (3 m)
56.06% ()
NA 0.15 (yield) NI 5 000 97.92% 100% (10 months)
96.57% ()
95.25% 12 84% 50 000 202 100.00% 99.42%
Regulatory Impression Drinking Water Quality Management Performance in BlueCraneMunicipality has remained stagnant with a slight improvement shown in the Somerset East system, despite poor microbiological compliance. The improvement shown in the Somerset East system is largely due to commendable efforts in initiating the Water Safety Planning Process. Implementing this process within all systems will be greatly beneficial in improving overall performance. Attention must be given to implementing a more comprehensive Water Quality Monitoring Programme, one that is informed by proper risk assessment. Greater effort also needs to be applied in the performance areas of Asset Management and Publication of Drinking Water Quality Performance. Both criteria have increased weightings from the last assessment period with the Departments aim of promoting continuous improvement.
Chemical Compliance(12 months)
Performance Area
Laing a
93 100 86 93 85 96 85 81
4.0 0.3
Majali
85 15 0 0 0 0 0 40
0 0
Nahoon a
89 100 75 93 85 55 100 78
4.2 0.6
Ncera
85 13 58 93 0 75 50 48
0 0.3

92.44% ()
NA 33 76% 45 000 >500 99.68% WSP: 97.35% 100.00% WSP: 99.67% (7 m)
20.25% ()
NA NI (yield) NI 5 000 No data No data
81.97% ()
NA 33.7 78% 270 000 97 99.82% WSP: 100.00% 100.00% WSP: 100% (10 m)
59.00% ()
NA NI (yield) NI 3 000 100% (6 months) 100% (4 months)
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Systems
Performance Area
Sandile a
Winterstrand
Cacadu District Municipality Cacadu District Municipality

18.73%
69 90 69 89 75 100 100 93
1.1 0
85 15 66 93 100 55 100 48
2.7 0.6

Systems
Performance Area
Glenconnor
Kleinpoort
Miller
0 0 64 50 50 10 20 0
0 0
0 0 66 50 50 10 0 0
0 0
0 3 41 5 0 0 0 0
0 0

89.34% ()
NA 18 120% 94 964 227 No data, WSP: 99.16% No data, WSP: 99.73% (10 months)
66.82% ()
NA 0.086 (yield) 30% 2 000 <50 100.00% 100.00% (10 months)

16.35% ()
14.55% ()
26.88% NI NI 500 92.00% (11 months) No data
04.55% ()
26.88% NI NI 500 No data No data
Regulatory Impression Again the teams of Buffalo City Local Municipality and Amatola Water impressed with a very good effort under challenging circumstances. The Department wish to congratulate these two institutions for achieving Blue Drop status for two systems and came rather close for a third. This is a remarkable effort for the second year in succession. It is also noted that the municipality made a significant amendment to its drinking water quality management approach where smaller villages were given recognition as formal water supply systems. This obviously will make DWQ management much more challenging but is absolutely the correct step taken. Findings: 1. Certain systems scores were compromised due to a lack of information or evidence presented to the inspectors. The water services institutions are encouraged to prepare portfolios of evidence throughout the year. It was basically the lack of a proper process audit, the fact that only 7 months chemical monitoring was done by Amatola Water and the lack of monitoring programmes as informed by the risk assessment that prevented the certification of the Laing system.
Systems
Performance Area
Rietbron
Vondeling
Wolwefontein
0 3 66 50 50 60 0 0
0 0.3
0 0 66 50 50 70 0 0
0 0.3
0 0 66 50 50 10 0 0
0 0
2.

29.80% ()
32.55% ()
14.55% ()
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Regulatory Impression It is regrettable to observe an overall decline in the performance of CacaduMunicipality, with slight improvements in the Rietbron and Vondeling systems. Both the Rietbron and Vondeling managed to achieve 100% compliance with microbiological standards, while all other systems failed to meet acceptable standards. Another area of concern is the municipalitys challenge in attaining the appropriate process control, maintenance and management skills to ensure optimal Drinking Water Quality within CacaduMunicipality. It is strongly advised that the municipality initiates and implements the Water Safety Planning Process which will allow all possible risks to the drinking water system to be identified and addressed. One of the aims of the Blue Drop Certification Programme is to promote continuous improvement thus certain criteria have increased in weighting over the past assessment periods, such as Water Safety Planning, Performance Publication and Asset Management. From the assessment it seems that CacaduMunicipality has not taken cognisance of this as no progress has been made in either of these performance areas.
Camdeboo Local Municipality Camdeboo Local Municipality

32.95%

Systems
Performance Area
Graaf Reinet
Nieu Bethesda
Aberdeen
27 58 30 50 100 20 25 16
1.7 1.6
27 48 36 50 100 55 25 29
0 1.6
27 54 36 50 100 20 25 29
0. 1.6

32.81% ()
40.13% 10 90% 25 000 360 88.68% No data
43.28% ()
35.38% NI NI 1 000 100.00% No data
33.38% ()
36.13% 1.79 44% 5 000 158 82.61% No data
Regulatory Impression Unfortunately it was measured that CamdebooLocalMunicipality is not making any progress on implementing the Blue Drop requirements. However it is noted that there is promise for improved future performances. The Lead Inspector noted: The WSA has shown commitment to improvement during the next assessment period. A consultant has been appointed to assist with some of the documentation and evaluation of the current situation. Analytical equipment has been purchased and evidence of intention to participate in the WaterAcademy training programme was submitted. Inspectors are confident that this positive attitude will bear fruit in terms of a significantly improves score during the next assessment period. Inspectors advised that the monitoring programme needs to be addressed and as well as maintenance of equipment. The Department also requires urgent attention to be given to microbiological compliance with the national standard as well as the expansion of the monitoring programme to include chemical determinands.
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Systems
Chris Hani District Municipality Chris Hani District Municipality

73.47%
Performance Area
Intsika Yethu LM
Tsojana
Intsika Yethu LM
Rural
Intsika Yethu LM
Thomo
Inxuba Yethemba LM
Cradock

Systems
85 70 89 74 100 93 100 40
1.7 0.1
35 40 0 0 0 0 0 0
0 0
85 23 59 74 50 73 100 40
3.2 0.1
85 80 84 75 100 78 100 40
5.1 0.1
Performance Area
Emalahleni LM
Indwe
Machubeni
Emalahleni LM
Rural & Farms

Emalahleni LM
Emalahleni LM
Dordrecht
85 60 89 71 50 93 100 40
2.0 0.1
85 40 89 75 100 93 100 40
4.9 0.1
35 30 37 75 0 20 100 40
4.5 0
85 70 89 73 100 20 100 40
9.1 0

82.82% ()
NA 5 80% 45 000 89 99.42% 98.76% (11 months)
09.25% ()
NA 0.69 NI 90 000 No data No data
68.03% ()
NA 2 75% 10 000 150 96.88% (11 months) 100% (11 months)
82.34% ()
40.13% 21.6 15.8 64 000 239 100.00% 100% (1 month)

79.51% ()
50.50% 0.9 83% 9 200 81 100.% (11 months) 95.95% (11 months)
83.08% ()
67.75% 2 60.5% 32 977 <50 98.83% 95.38% (11 months)
42.18% ()
NA 1 NI 90 000 <50 90.00% (5 months) 100% (3 months)
68.46% ()
33.38% 2.4 NI 10 200 235 92.73% 100% (11 months)
Systems
Performance Area
Inxuba Yethemba LM
Middleburg
Queenstown
Lukhanji LM
Whittlesea
Lukhanji LM
Lukhanji LM
Rural
85 30 54 74 100 20 100 40
4.3 0
85 90 89 71 100 93 100 40
1.5 0.1
85 90 76 39 0 78 100 40
2.6 0.4
35 40 53 71 50 93 100 40
3.2 0.1
Systems
Performance Area
Engcobo LM
Engcobo
Engcobo LM
Rural
Inkwanca LM
Molteno
Sterkstroom
Inkwanca LM
85 60 56 75 50 10 100 40
4.5 0
35 30 13 75 0 75 100 40
4.3 0.3
85 70 89 67 50 22 100 40
3.9 0.4
85 40 59 69 50 38 100 40
4 0.4

56.22% ()
32.13% 15.6 NI 45 600 342 93.38% 100% (8 months)
84.49% ()
62.56% 36 61% 95 000 231 100.00% 95.35%
73.26% ()
NA 10 80% 19 899 402 100% (7 months) 100% (7 months)
67.60% ()
NA NI NI 68 000 98.82% (11 months) 98.89% (11 months)

54.09% ()
NA 2 90% 6 200 290 86.57% (11 months) No data
56.12% ()
NA 0.4 NI 30 000 <50 100.00% (1 month) No data
60.85% ()
43.31% 1.39 96% 10 474 124 94.29% (11 months) 98.46% (9 months)
59.80% ()
37.38% 2.8 137% 6 365 95.12% (11 months) 100% (9 months)
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Systems
Performance Area
Sakhisizwe LM
Cala
Sakhisizwe LM
Rural
Sakhisizwe LM
Elliot
Tsolwana LM
Tsolwana
Ikwezi Local Municipality Ikwezi Local Municipality

26.55%
85 60 69 71 0 20 100 40
4.4 0
35 50 46 30 0 20 100 40
4.5 0
85 40 42 75 0 20 100 40
4.5 0
85 50 68 75 0 78 100 40
7.3 0.4

Systems
Performance Area
Jansenville
Klipplaat
Waterford
0 28 35 28 100 10 80 47
3.4 0.5
0 68 53 27 100 10 80 62
0 0.8
0 28 0 0 0 0 0 9
0 0

55.67% ()
NA NI NI 15 000 106 44.44% (3 months) 100% (4 months)
42.83% ()
NA NI NI 35 000 No data 100% (1 month)
51.24% ()
NA 6 90% 9 500 >500 24.00% (4 months) 100% (5 months)
74.84% ()
NA NI NI 32 509 100.00% 100% (11 months)

33.98% ()
12.13% 0.7 114% 15 000 53 70.21% No data
38.61% ()
03.88% 0.5 180% 6 000 150 85.42% No data
04.10% ()
Regulatory Impression Another Eastern Cape Water Services Authority that impresses with its drive to improve drinking water quality management. An overall score improvement from 53.1% to 73.5% speaks volumes of the officials commitment in this regard. This is sincerely a commendable performance under challenging circumstances. Nevertheless there would remain areas with dreadful microbiological compliances i.e. in systems such as Cala and Eliott. Compliance percentages in these two systems are well below 50% and it can be expected that these communities are at risk. The municipality is required to inform the Departments regional office within 30 days as from the release of this report on an action plan for urgent improvement of treatment efficiency levels in these areas. The Blue Drop inspectors noted: The Water Services Providers responded very well to the deficiencies identified during the Blue Drop Assessment and come well prepared for the Confirmation Interviews. The WSPs were strongly supported by the ChrisHaniDistrictMunicipality. The District Director personally led the interviews and made sure that each of his WSPs was represented in large numbers. This illustrates the commitment of the District towards the Blue Drop Certification Programme. Findings: 1. The worst performing systems would be the Rural Systems within the jurisdiction of IntsikaYethuLocalMunicipality.
Regulatory Impression While overall scores for Ikwezi Municipality systems remain low, the Department has noted marked improvements in the Jansenville and Klipplaat systems. This indicates that the municipality is taking steps to improving Drinking Water Quality Management performance but greater commitment is necessary. Microbiological compliance is not up to standard thus it is advised that the municipality asserts greater effort in improving operational monitoring to ensure that treatment is optimised. Furthermore the fact that both the Jansenville and Klipplaat treatment systems are operating above their design capacities needs to be addressed. The Waterford system requires attention as no information was available for most performance areas. Initiation and implementation of the Water Safety Planning process will greatly assist Ikwezi Municipality across all systems in identifying and addressing all risks from drinking water source to consumer.
EASTERN CAPE
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EASTERN CAPE
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Water Services Providers:

Systems
83.49%
Performance Area
Maclear a
Ugie a
Burgersdorp b
Oviston b
Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results
Systems
Water Services Authority:
Joe Gqabi District Municipality Elundini LM a; Gariep LM b; Maletswai LMc; Senqu LM d; Amatola Watere
Performance Area
Rhodes d
Rossouw Boreholes d
39 29 49 93 50 20 100 73
0 0
Sterkspruit e
79 29 84 93 100 85 100 63
0 0.3
79 89 89 100 100 100 100 100

0.4 0
68 35 78 93 100 85 100 60
3.3 0.3
100 86 100 93 100 85 100 100

1.3 0.3
60 39 78 93 100 20 100 82
5.6 0
68 39 78 93 100 85 100 82
2.8 0.3
Drinking Water Quality Compliance Performance Publication Asset Management


77.66% ()
50.60% 0.1 NI 2 000 100.00% 100.00% (3 months)
47.68% ()
NA 0.013 (yield) NI 1 727 88.00% (11 months) No data
95.02% ()
57.98% 6.4 131% 160 000 419 97.28% 99.96% (11 months)

78.81% ()
53.60% 6 41% 16 335 151 100.00% 97.87% (3 months)
95.05% ()
60.98% 0.72 120% 12 000 72 100.00% 96.15% (3 months)
64.19% ()
47.10% 4.81 NI 19 541 88.73% 94.29% (2 months)
82.03% ()
46.85% 5.6 NI 8 157 98.04% 95.83% (2 months)
Regulatory Impression The Department commends the performance of JoeGqabiDistrictMunicipalityduring this Blue Drop assessment period. Together with various water services providers (Elundini LM; Gariep LM; Maletswai LM; Senqu LM and Amatola Water), DWA found the municipal officials well prepared and eager to improve drinking water quality (DWQ) management within the 11 supply systems presented for evaluation. The definitive laudable feat would therefore be that DWA can award the Joe Gqabi with Blue Drop Certification in 2 water supply systems (Ugie and Sterkspruit). The Department wish to encourage the Municipality to not rest on its laurels but to maintain the performance and supply of drinking water safe for human consumption.
Systems
Performance Area
Aliwal North c
Jamestown c
Barkley East d
Lady Grey d
63 89 85 93 100 85 100 72
2.4 0.3
63 79 74 93 100 20 100 96
0 0
79 79 73 93 100 85 100 78
2.2 0.3
79 19 69 93 100 45 100 52
5.2 0.3

84.93% ()
53.08% 14.4 73% 60 000 175 97.89% 95.74% (3 months)
64.55% ()
NA 1.4 NI (new plant) 7 991 90.91% 96.92% (4 months)
85.95% ()
53.60% NI NI 20 000 100.00% 98.33% (4 months)
66.71% ()
51.62% 2.1 NI (new plant) 2 000 95.74% (10 months) 98.80% (4 months)
EASTERN CAPE
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EASTERN CAPE
Page 26
Kouga Local Municipality Kouga LM; Nelson Mandela Metropolitan Municipalitya

74.93%
Regulatory Impression KougaLocalMunicipality performed impressively during the last Blue Drop assessment in spite of dropping scores on 4 of the 8 systems. The overall Blue Drop score improved from 60.5% to 75.93% which is a striking improvement. Lead Inspector noted: There is definitely a commitment towards obtaining Blue Drop Status in this municipality. However, the condition of some of the water works needs to be improved to match the work being done in other areas of the Blue Drop Certification (refer to plant visits, especially for Hankey). The Municipality is encouraged to focus on improving or initiating operational monitoring at some of the smaller systems as well as process audits as part of implementing sound asset management practice.

Systems
Performance Area
Hankey
Humansdorp
JeffreysBay
Loerie a
54 40 71 94 100 20 50 39
0 0
54 40 78 88 100 20 50 32
0 0
54 40 71 96 100 100 50 32
0 0
61 90 86 88 100 100 80 55
0 0

45.67% ()
63.75% 2.1 57% 5 000 11 400 93.55% 100% (4 months)
44.93% ()
58.94% 3.5 NI 19 889 95.54% 100% (4 months)
68.68% ()
67.56% 3.4 NI 33 328 100.00% 100% (4 months)
a
82.30% ()
61.75% 100 80% 5 000 >500 100.00% 100% (4 months)
Systems
Performance Area
Patensie
St Francis Bay
Thornhill a
Oysterbay
54 40 71 84 100 20 50 32
0 0
61 90 86 88 100 20 80 55
0 0
61 90 86 88 100 96 80 55
0 0.1
54 60 51 93 100 20 50 32
0 0

44.08% ()
62.25% 2 NI 5 500 364 78.26% 100% (4 months)
58.30% ()
50.19% NI NI 5 163 92.86% 100% (4 months)
81.15% ()
64.50% NI NI 5 000 100.00% 100% (3 months)
44.46% ()
50.56% 0.25 NI 842 297 86.96% 100% (4 months)
EASTERN CAPE
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EASTERN CAPE
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Systems
14.36%
Performance Area
Clarkson
Coldstream
Joubertina
Kareedouw
Systems
Kou Kamma Local Municipality Kou Kamma Local Municipality
Performance Area
StormsRiver
Woodlands
0 0 39 74 20 10 0 0
0 1.5
0 0 41 75 50 10 0 0
0 1.5
0 0 41 71 50 10 0 0
0 1.5
0 0 39 74 20 10 0 0
0 1.5
0 0 43 75 20 10 0 0
0 1.5
0 0 41 74 50 10 0 0
0 1.5

11.57%()
13.32%()

13.11% ()
11.55% ()
12.04% ()
09.13% NI NI 8 000 35.29% No data
13.30% ()
Regulatory Impression It is unfortunate that Kou Kamma municipalitys performance is not up to standard with only four of the ten supply systems showing only slight improvement. No information was provided for the following performance areas: Water Safety Planning Process and Incident Response Management; Process Control, Maintenance and Management Skills; Performance Publication and; Asset Management. As a result overall Blue Drop scores for all systems remain low. Blue Drop scores for the past two years indicate that greater effort and commitment is required from Kou Kamma municipality to get drinking water quality management practices up to standard. A good start would be to initiate and most importantly, implement the Water Safety Planning process which aims at identifying and addressing all risks within the water supply system, from source right through to the consumer. This process, once implemented will assist in addressing the shortcomings in terms of the Blue Drop criteria such as: improved operational and compliance monitoring; improved management of drinking water quality incidents and consequently improved drinking water quality compliance.
Systems
Performance Area
Krakeel
Louterwater
Misgund
Sanddrif
0 0 43 75 100 10 0 0
0 1.5
0 0 43 71 100 60 0 0
0 1.5
0 0 33 78 0 10 0 0
0 1.5
0 0 39 76 20 10 0 0
0 1.5

16.06% ()
09.88% NI NI 6 000 37.93% No data
30.84% ()
13.63% NI NI 902 100.00% No data
10.13%()
NA NI NI 2 160 78.57% (7 months) No data
11.68%()
EASTERN CAPE
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EASTERN CAPE
Page 30
Makana Local Municipality Makana Local Municipality

55.07%
Ndlambe Local Municipality Ndlambe LM; Amatola Water a

20.93%

Systems

Systems
Performance Area
Alicedale
Grahamstown
Riebeeck East
Performance Area
AlbanyCoast Network a
16 35 61 79 50 55 50 15
1.7 0.6
Alexandria
Canon Rock
63 38 36 46 100 20 100 8
6.8 0.3
63 74 36 39 100 20 100 38
6.8 0.3
63 58 44 39 100 53 100 38
5.7 0.2
0 5 34 50 50 12 25 8
0 0.2
0 15 34 50 50 28 25 0
0 0.2

48.03%()
25.00% 2 NI 6 000 84.62% 100.00% (7 months)
55.77%()
36.13% 19 NI 132 000 89.89% 99.54% (7 months)
63.62%()
24.13% 0.1 NI 1 600 95.45% 100.00% (6 months)

43.86% ()
38.50% NI NI 10 000 97.59% (11 months) 93.98% (2 months)
16.00% ()
38.00% 3 NI 10 000 96.49% (11 months) No data
20.68% ()
The Department takes great courage out of the impressive improvement of this municipality since the previous reporting cycle. (In 2011 scores amounted to 55.07% in comparison to the 2010 score of 28.4%.) During the reporting cycle the Department deployed the Emergency Response Facility to assist the Municipality to optimise treatment since various complaints were received on the visual compliance of the water at the time this area was drought stricken. It is therefore understandable that compliance in the Grahamstown area is far from the set target of 97%. While the improvement is noteworthy, further (urgent) drinking water quality enhancement is of utmost importance. Findings: 1. The water safety plan is still to improve in term of the influence it brings to current operations. The monitoring programme is to be amended according to the findings of the risk assessment. The Process Controllers are also in this process to be trained to fully comprehend the importance of operational monitoring. Currently daily recordings are noted predominantly in an incorrect fashion.
Systems
Regulatory Impression
Performance Area
Bathurst
Port Alfred
Seafield / Kleinmonde
0 0 34 49 50 10 25 0
0 0
0 5 32 51 50 10 28 8
0 0
0 5 36 50 50 10 25 8
0 0

15.39% ()
36.00% 0.45 NI 10 000 86.21% (11 months) No data
15.77% ()
13.86% ()
2.
EASTERN CAPE
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EASTERN CAPE
Page 32
Regulatory Impression The Local Municipality of Ndlambe was unfortunately under-represented due to the sudden sickness of one of the key role-players within the municipality at the time of the confirmation assessment. This unfortunate situation adversely affected the Blue Drop performance; an overall decline in score was recorded. The Inspectors noted that the records of evidence were not orderly or not always containing relevant information. It is therefore recommended to note that preparation for the assessment is a crucial element of the Blue Drop process. Improvement is possible. Findings: 1. The Water Safety plan that was presented was very generic and not in line with Blue Drop expectations at all. The WHO guidelines should be revisited to ensure that the water safety planning process is in line with the requirement for site-specific risk assessment. It is important that Alert Levels be included in the Incident Management Protocol. This serves as trigger for the reaction to incidents. The Municipality is requested to give special attention to address the predominant No Information status on various requirements listed above. Without information effective drinking water quality management on the principles of risk-management is fairly impossible. Microbiological Compliance at Bathurst and Seafield is not according to the expected standard. Improvement is urgently required.
Nelson Mandela Bay Metropolitan Municipality Nelson Mandela Bay Metropolitan Municipality
90.11%

Systems
Performance Area
Nelson Mandela Bay Metropolitan
85 96 90 100 100 88 100 67

2.3 0
2. 3.

90.11% ()
95.08% 446.2 90% 1 000 000 402 98.66% 98.87%
4.
Regulatory Impression It is with great regret that the Department has to withdraw Blue Drop certification from the Nelson Mandela water supply system. The Municipal team showed great commitment and impressed with the manner in which they approached the Blue Drop assessment. However it would be a 0.34% shortfall in compliance that prevented it from having compliance classified as excellent. The lack of an annual process audit further compromised the Blue Drop score obtained. The Municipality is encouraged not be disheartened but to proceed in its endeavour to regain the coveted Blue Drop certification status within the next assessment cycle since the Department is convinced that the necessary skills exist within the Metro to steer performance in that direction. Attention should also be given to monitoring and recordkeeping of analyses results. The Inspectors did an on-site verification audit at the Nooitgedacht water treatment plant and was impressed by the excellent condition of the plant. The only concern raised was the fact that the standby chlorination unit was found to be out of order. Nevertheless the plant operations and condition confirms that the Port Elizabeth community water supply is still good. Excellence is the next step.
EASTERN CAPE
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EASTERN CAPE
Page 34
Systems
OR Tambo District Municipality OR Tambo District Municipality

43.69%
Performance Area
(Rural) Mbizana LM
Borehole
Mbizana LM
Mbizana
Mbizana LM
Nomlacu
(Rural) Mhlontlo LM
Borehole

Systems
30 0 23 50 0 10 80 0
1.1 0
60 15 27 50 0 10 80 40
0 0
60 15 32 50 0 60 80 48
0 0.3
30 0 23 50 0 30 80 0
1.1 0
Performance Area
Borehole
(Rural) Ingquza LM
Ingquza LM
Flagship
Ingquza LM
Xura
Borehole
(Rural) KSD LM
30 0 28 50 0 45 80 0
1.1 0.6
50 25 35 50 0 45 80 40
0 0.6
50 15 32 50 0 45 80 40
0 0.6
30 0 23 50 0 10 80 0
1.1 0

21.36%()
NA NI (yield) NI 60 000 100% (1 month) No data
32.69% ()
49.29% ()
20.75% NI NI 21 000 100% (7 months) No data
27.41%()
NA NI NI 95 000 100% (2 months) No data

32.34%()
NA NI (yield) NI 25 000 100% (3 months) No data
43.41%()
42.16%()
21.41%()
NA NI (yield) NI 250 000 100% (1 month) No data
Systems
Performance Area
Mvumelwano
Mhlontlo LM
Upper Chulunca
Mhlontlo LM
Sidwadweni
Mhlontlo LM
Mhlontlo LM
Tsolo
60 55 32 50 0 10 80 40
0 0
60 65 32 50 0 10 80 55
0 0.1
60 65 28 50 0 55 80 55
0 0.6
60 65 34 50 0 45 80 55
0 0.6
Systems
Performance Area
Coffee Bay
KSD LM
Mhlahlane
KSD LM
Mqanduli
KSD LM
Thornhill
KSD LM
60 35 35 50 0 10 80 55
0 0.1
60 15 49 50 5 10 80 40
0 0
60 45 52 50 20 45 80 55
0 0.7
60 75 34 50 20 45 80 55
0 0.7

37.16%()
40.41%()
NA 1.4 NI 18 000 90.91% (7 months) No data
53.46% ()
20.75% 1 NI 35 000 100% (6 months) No data
51.14% ()
20.75% 1 NI 23 000 100% (8 months) No data

37.66% ()
21.13% 1 NI 25 000 74.04% (9 months) No data
35.09% ()
51.94% ()
20.75% 1 NI 15 000 94.44% (10 months) No data
53.14% ()
NA 60 NI 180 000 99.06% (10 months) No data
EASTERN CAPE
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EASTERN CAPE
Page 36
Systems
Performance Area
(Rural) Ntabankulu LM
Borehole
Ntabankulu
Ntabankulu LM
Nyandeni LM
Corana
Nyandeni LM
Mhlanga
Regulatory Impression OR Tambo District Municipality is not performing very well as yet, but impressed with a noteworthy improvement from 22.2% (in 2010) to 43.7% (in 2011). These statistics serves as gauge of the water services authoritys progress which is encouraging. Nevertheless there remain ample room for improvement especially in the domain of water quality compliance. The Inspectors noted: The water quality management team of OR Tambo are trying their level best to manage their water supply systems in accordance with the provisions of the Blue Drop Certification Programme. However it is evident that they are confronted with challenges in terms of the lack of resources and management support. OR Tambo DM needs to solicit the support of a drinking water quality management specialist to assist them in the restructuring of their water supply systems, the drafting and correct implementation of water safety plans, operational- and compliance monitoring. With proper restructuring of the modus operandi they would be well placed to achieve Blue Drop status within the next three years as the will and enthusiasm is there. The municipality is required to prioritise disinfection as a control measure for bacteriological risk to water supply within its entire area of jurisdiction.
30 0 23 50 0 10 80 0
1.1 0
60 35 24 50 0 10 80 55
0 0.1
60 35 22 50 0 45 80 40
0 0.6
60 35 25 50 0 25 80 40
0 0.6

21.36%()
NA NI NI 70 000 100% (1 month) No data
36.69% ()
44.61% ()
38.96%()
Systems
Performance Area
Nyandeni LM
Ngqeleni
Port St Johns LM
Bululo
Port St Johns LM
Mdlankala
Port St Johns LM
Tombo
60 35 22 50 0 10 80 40
0 0
60 65 33 50 0 10 80 55
0.1 0
60 25 27 50 0 45 80 40
0 0
60 65 25 50 0 10 80 40
0 0

34.19% ()
40.51% ()
NA 1 NI 40 000 86.21% (9 months) No data
44.16 ()
37.44% ()
20.75% 1 NI 38 000 81.48% (9 months) No data
Systems not assessed: Nyandeni LM- Rural Boreholes and Lutsheko; Port St Johns LM- Rural Boreholes
EASTERN CAPE
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EASTERN CAPE
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Sundays River Valley Local Municipality Sundays River Valley Local Municipality
35.55%

Systems
Performance Area
Addo
Enon / Bersheba
0 15 34 75 50 93 0 0
0 1.7
Kirkwood
Patterson
0 15 30 75 0 85 0 0
0 1.8
0 15 34 73 50 93 0 0
0 1.7
0 5 28 76 0 5 0 0
0 1.8

33.67%()
NA 3.5 NI 10 000 100% (9 months) 100.00% (1 month)
38.92%()
47.50% 0.5 NI 5 000 100% (11 months) 100.00% (1 month)
38.73%()
49.50% 4.5 NI 15 000 100% (11 months) 100.00% (1 month)
08.61%()
NA NI NI 5 000 88.24% (8 months) 100.00% (1 month)
Regulatory Impression Sundays RiverValleyMunicipalitys performance has remained relatively stagnant with declines in the overall scores of the Enon/Bersheba and Kirkwood systems. Excellent microbiological compliance has been noted within the Addo, Enon/Bershaba and Kirkwood systems, however attention should be given to improving water quality monitoring programmes through the initiation of operational monitoring at the treatment works as well as ensuring consistent compliance monitoring. Overall improvement of the management aspects of Drinking Water Quality Management will also ensure that the excellent microbiological compliance achieved is sustained. The municipality also needs to focus on improving water quality compliance within the Patterson system, which only attained a microbiological compliance of 88.24%. Implementation of a Water Safety Plan will greatly assist Sundays RiverMunicipality across all systems identifying and addressing all risks from drinking water source to consumer.
EASTERN CAPE
Page 39
CHAPTER 4 FREE STATE PROVINCE
Introduction Water services delivery is performed by twenty (20) Water Services Authorities in Free State via 76 drinking water supply systems. Bloem Water and Sedibeng Water Boards are the main Water Services Provider in the Free State that abstract, treat and supply drinking water to municipal networks via a number of bulk water schemes.
Provincial Best Performer Maluti-a-Phofung Local Municipality is the best performing municipality in Free State Province: 88.94% Municipal Blue Drop Score
A total design capacity of 219 is available for drinking water supply in Free StateProvince, distributed across 76 supply systems. Operational data is not available for all systems, but the average oprating capacity appears to resort between 69 and 81% is utilised. This result in an average output volume (final water) of 165 Ml/day.
SMALL SIZE 0.5-2 M/day 6 7.2 81.1 5.9
MEDIUM SIZE 2-10 M/day 28 6.3 72.4 4.5
LARGE SIZE <10-25 M/day 3 36.9 79.0 29.2
MACRO SIZE >25 M/day 12 166.9 69.0 115.2
Total
4 1.2 80.0 3.2
76 218.5 75.3 164.5
FREE STATE
Page 1
FREE STATE
Page 2

Analysis of the Blue Drop assessments and site inspection results indicate that performance vary from excellent to very poor. A positive finding is the increased number of systems assessed, based on a 100% assessment coverage of municipalities during the 2010/11 Blue Drop Certification.
Incentive-based indicators 11 (of 17) 17 (of17) Number of municipalities assessed (65%) (100%) Number of water systems assessed Number of Blue Drop scores 50% Number of Blue Drop scores <50% Number of Blue Drop awards PROVINCIAL BLUE DROP SCORE N/A = Not applied 26 7 (26.92%) 19 (70.37%) 1 40.03% 58 13 (22.41%) 45 (77.58%) 2 48.5%
The 100% assessment coverage serves to affirmation the continued commitment by Free State municipalities and the local Water Boards to provide reliable and uninterrupted water supply to consumers. Through the Blue Drop process, municipalities are renewing their operational baselines and reprioritise their plans with the primary objective of raising the current performance status in terms of municipal drinking water quality management. The trends analysis indicates that Free State is succeeding to continue along an upward improvement trend which started in 2009 and is still evident. The provincial scores increased from 40.0 (2009) to 48.5 (2010) to 64.1% in 2011.
Trend Analysis: Provincial Blue Drop Score Years 2009 to 2011
The attainment of Blue Drop awards still largely evades the Province, with 3 awards awarded in 2011 following the 2 Blue Drop certificates in 2010. A positive trend is observed in the increased number of systems that achieved >50% Blue Drop scores (increase of 13 to 29 systems). However, the majority of systems still score below 50% and this is not a commendable position for Free State municipalities. As result, the Provincial Blue Drop Score of 64.1% places Free State amongst the least impressive performers on a national scale.
FREE STATE
Page 3
FREE STATE
Page 4
When comparing 2011 Blue Drop results with 2009 and 2010, the following trends are observed: 76 systems are assessed in 2011 compare to only 26 (2009) and 58 (2010) 3 systems achieved Blue Drop Certification, compared to 2 (2010) and 1 (2009) 61.8% systems scored between 0-50% in 2011, which shows an encouraging improvement from the 79% (2010) of sub-standard performers in the province 23.7% of all systems are now in excellent and very good state (2011) compared to 5% in 2010. Readers need to be mindful that Blue Drop Certification follows a regulation strategy that facilitates gradual and sustainable improvement.... Thereby, Blue Drop requirements become more stringent with every assessment cycle. Municipalities who merely maintained their water on same levels year in and out, is likely to achieve reduced Blue Drop scores, whilst municipalities that drive continuous improvement, are likely to be awarded with improved Blue Drop scores with each assessment cycle. The positive trend in the Free State performance is therefore highly encouraging, despite the relatively low Provincial Score of 64.1%. It can be expected that the Province will improve further along this positive trend and municipalities should commence with early preparations for the 2011 assessment cycle.
Conclusion
The Blue Drop results for 2011 indicate that municipal drinking water quality management in Free State vary from very good to very poor, as indicated in the Provincial Performance Log. The overall business of drinking water supply and quality management is overall not satisfactory, however positive trends are observed and monitored along various performance parameters for the Province as a whole. Until the non-compliant gaps are addressed and verified with the upcoming Blue drop assessments, the Free State remain in one of the lower performance positions on the national log. Three Blue Drop Certificates are awarded in Free State:

2 Blue Drops 1 Blue Drop
: :
Maluti-a-Phofung Local Municipality Setsoto Local Municipality
FREE STATE
Page 5
FREE STATE
Page 6
Dihlabeng Local Municipality Dihlabeng Local Municipality

30.76%
Regulatory Impression: Subsequent to the 2010 assessment, Dihlabeng was to improve information and actual drinking water quality (DWQ) data submission on the Blue Drop System (BDS). Little information was again available to the Department of Water Affairs in 2011 to access the performance of the municipality. Although DWA noted the suspension of staff, as well as the unfortunate death of Mr Andre Sassenberg appointed to address the shortcomings, the importance of providing consumers with safe water infers that no valid excuse exists for providing people with water that poses a risk to public health. DWA is however confident that the new staff delegated to improve the situation will furnish the Department with information within 60 days to confirm processes are being put in place to ensure continuous supplies of safe drinking water. Amongst other, DWA requires proof that a full SANS 241 (South African Standard for Drinking Water) analyses had been done on all the water supplies. Also outstanding is adequate information to access asset management, operational and maintenance practices at the treatment plants, as well as proof of performance publication. Findings 1. In 2010, the DWA acknowledged the risk assessment done by the Dihlabeng Local Municipality on the catchment, treatment works and distribution networks. Dihlabeng is encouraged to further develop the site-specific water safety plans, funds should be made available to implement the findings. Dedicated budget will serve as proof of management commitment. In general, monitoring of drinking water quality appears poor and not aligned to the findings of the risk assessment. Data submissions in all the systems were for less than 12 months, the municipality furthermore omitted to provide all the required information to verify the credibility of the actual DWQ data. Drinking water provided in all the water supply systems were of unacceptable microbiological quality. Consumers are at risk of infection, water within the Clarens system is particularly poor. Disinfection needs to improve. Free available chlorine should be at measurable concentrations at the points of use to safeguard against water quality deterioration in the distribution networks. Although excellent chemical compliance were noted in the Bethlehem, Clarens and Fouriesburg systems, the water was not evaluated against all the chemical health determinands listed in SANS 241. Dihlabeng should improve overall chemical monitoring. Process control is non-compliant with Regulation 2834 at most of the treatment plants. The WSA should ensure opportunities to improve the capacity of the appointed staff.

Systems
Performance Area
Bethlehem
Clarens
Fouriesburg
38 83 30 72 0 20 20 20
38 13 30 72 0 20 20 20
38 53 28 65 0 20 20 20
0 0
0 0
0 0

31.49% ()
04.88% 40 NI 101 000 95.15% (9 months) 100.00% (6 months)
24.49% ()
27.88% ()
04.88% NI NI 12 000 71.13% (8 months) 100.00% (1 month)
2.
Systems
Performance Area
Paul Roux
Rosendal
3.
38 3 30 63 0 20 20 20
38 13 30 65 0 20 20 20 4.
5.
0 0
0 0

23.01% ()
24.10% ()
FREE STATE
Page 7
FREE STATE
Page 8
Kopanong Local Municipality Bloem Water a

43.81%
Regulatory Impression: Although the Department notes a general decrease in the overall drinking water quality (DWQ) management performance of the Kopanong Local Municipality as indicated by the 2011 Blue Drop score, the increase in registered supply systems imply that the DWA could perform a more focussed, system specific assessment. This allowed for improved identification of problem areas. KopanongLocalMunicipality presented little information for the 2011 assessment. DWA regards this failure of the municipality to provide information during, or after the assessment as promised, as indicator of poor commitment by the WSA to comply with the requirements of good DWQ management. Information provided by Bloem Water as bulk supplier equates most of the score awarded to the municipality per criterion. Findings 1. While the municipality again provided little data to confirm minimum monitoring of DWQ within the distribution networks, Bloem Water provided significantly more microbiological data on the final water at the treatment plants. DWQ at the treatment plants confirmed that the bulk water meets the requirements of the South African national standard for drinking water (SANS 241). Data on certain chemical health determinands was also available this assessment cycle to access the chemical quality of the final water. DWA however still encourages the WSP to test the final water at least once a year for all the determinands listed in SANS 241, while the WSA thereafter maintain risk defined monitoring programmes within the distribution networks. Water in the Edenburg and Reddersburg supply systems posed an unacceptable risk to public health due to microbiological non-compliances. Disinfection also needs to improve in the Springfontein and Trompsburg systems to prevent that the water deteriorates to the point that it also poses a risk of infection. Management action and commitment is needed to immediately address the unacceptable situation. DWA requires proof that the municipality addressed the failures, comprehensive monitoring furthermore needs to be maintained to confirm that the drinking water remains safe for human consumption at the points of use. A collaborative effort should ensure that the water safety plan developed by the WSP for the catchment and treatment plants extends to the distribution networks. DWA notes the continuous improvement of the water safety plan presented by Bloem Water. The WSP is encouraged to keep the document alive, confirming identification of all hazards, verifying the efficacy of control measures against objective evidence, while also stating firm deadlines for management actions. Bloem Water should link all process control staff to treatment plants on the Blue Drop System (BDS), while also making plant specific asset management information available.

Systems
Performance Area
Bethulie a
Edenburg a
Gariep a
Philippolis a
17 65 53 57 100 85 0 8
30 33 30 53 100 20 0 8
17 35 55 58 100 85 0 8
17 45 44 56 100 85 0 8
0 0.3
0 0
0 0.3
0 0.3

48.89% ()
58.13% 4 38% 15 000 101 100% (11 months) 100.00%
25.54% ()
NA 160 81% 8 000 >500 91.89% 100% (9 months)
46.17% ()
71.00% 2.7 48% 6 000 216 100.00% 100% (10 months)
45.93% ()
53.50% 1.2 50% 8 000 75 100.00% 100% (10 months)
2.
Systems
Performance Area
Reddersburg a
Springfontein a
Trompsburg a
3.
30 43 30 53 100 20 0 8
17 65 44 49 100 85 0 8
17 65 44 49 100 85 0 8 4.
0 0
0 0.3
0 0.3
5.

26.54% ()
NA 160 81% 8 000 >500 93.83% 100.00% (9 months)
41.59% ()
58.13% 4 38% 8 000 190 96.81% 100.00% (8 months)
47.59% ()
58.13% 4 38% 8 000 190 97.67 100.00% (11 months)
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Letsemeng Local Municipality Letsemeng Local Municipality

54.69%
Regulatory Impression: Although the Municipality showed improved overall drinking water quality (DWQ) management performance in all the supply systems, water supplied in all the systems except Koffiefontein was evaluated of unacceptable microbiological quality. Water supplied to residents in Luckhoff, Jacobsdal, Oppermangronde and Petrusburg (boreholes) poses a risk of infection to consumers. LetsemengLocalMunicipality should improve disinfection procedures at all the treatment plants (including the boreholes), free available chlorine monitoring within the distribution networks should thereafter be maintained at a much higher frequency to confirm continuous treatment efficacy. Letsemeng has to provide the Department with information within 60 days to confirm that the microbiological water quality non-compliances had been addressed, municipal management should take accountability for providing residents within their area of jurisdiction with safe water supplies. Failure to do so could result in serious health effects and even loss of human life. Asset management is reported poor since the municipality presented very little information. DWA however notes that the municipality still awaits process audit reports and an asset register from their service provider. The municipality should ensure receipt of the reports, more importantly, findings should be addressed and control measures implemented. Findings 1. The WSA is encouraged to maintain the registered microbiological and chemical compliance monitoring programmes for all the supply systems, care should however be taken to ensure the monitoring of all risks. The general water safety plan presented for the entire area of supply should be confirmed specific enough to cater for system specific risks. In particular, risks which could affect water quality and ultimately compliance of the drinking water against the South African national standard for drinking water (SANS 241) should be clearly noted. Operational monitoring should also improve to not only include turbidity. Management should support implementation of the water safety plan by allocating dedicated budget. No information was provided to verify maintenance work. Letsemeng should verify that the staff component is competent and adequate for the entire area of supply. Work outsourced should also be shown completed by competent service providers.

Systems
Performance Area
Jacobsdal
Koffiefontein
Luckhoff
49 30 62 93 100 100 40 12
49 40 66 93 100 20 40 12
49 60 59 93 100 20 40 6
8.6 0
11.3 0
11.3 0

70.51%()
42.50% 3.1 NI 8 102 98.31% 100.00%
50.65%()
42.50% 6 NI 13 224 79.10% 100.00%
51.00%()
42.50% 0.3 NI 6 042 91.04% 100.00%
2.
Systems
Performance Area
Oppermangronde
Petrusburg
3. 4.
49 60 62 93 100 20 40 6
49 50 59 93 100 20 40 6
11.3 0
11.3 0

51.30%()
42.50% 0.3 NI NI 80.00% 100.00%
50.00%()
42.50% 0.3 NI 8 164 87.32% 100.00%
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Mafube Local Municipality Mafube Local Municipality

15.25%
Maluti-a-Phofung Local Municipality Map Watera

88.94%

Systems
Performance Area
Tweeling
18 45 34 5 0 0 0 30
18 45 34 5 0 0 0 30
18 45 34 5 0 0 0 30
Systems
Frankfort / Cornelia
Villiers
Performance Area
(Makwane WTW)
Qwa Qwa a
Harrismith a
(Fika-Patso WTW)
Qwa Qwa a
89 100 84 100 100 100 100 93
89 89 100 84 100 100 100 93
89 89 80 84 100 100 73 93
0 0
0 0
0 0

15.25% ()
10.63% 2.5 NI 10 000 No data No data
15.25% ()
10.63% 9.6 NI 54 000 No data No data
15.25% ()
10.63% 5.5 NI 32 000 No data No data
0.2 0
0.2 0
1.2 0.2

95.74%()
67.00% 6.5 86% 16 460 339 100.00% 100.00%
95.74%()
65.00% 9.6 89% 45 460 188 99.42% 96.49%
86.54%()
65.75% 46 83% 312 742 122 98.70% 100.00%
Regulatory Impression: Albeit the municipality provided the DWA in person with more information than what has been loaded on the regulatory system (BDS), drinking water quality (DWQ) management practices were still evaluated poor since the information verified little implementation of best practices and compliance with various legal requirements. Mafube presented no water safety plan, indicating only a recent appointment of a service provider. Alarmingly, no data was also available to access the quality of drinking water to residents. DWA however noted various water quality failures in the past and that the data for 1 month on BDS had been removed just prior to the 2011 assessment. Conservatively, DWA has to regard the water of unacceptable quality. Asset management was evaluated poor. The DWA Blue Drop assessment team however acknowledge being aware that the Regional DWA office in collaboration with Sedibeng Water is in process of completing technical treatment plant audits, while also updating the municipal asset register. The DWA encourage continuous involvement of the municipality in such support projects, reminding the municipality that while processes are being completed to assist them, DWQ monitoring and submission of data should commence immediately to verify that consumers receive safe drinking water.
Regulatory Impression: The DWA notes with pleasure that Maluti-a-PhofungLocalMunicipality (WSA), supported by Map Water (WSP), addressed the microbiological water quality non-compliances that prevented the WSA and WSP attaining Blue Drop status the previous assessment cycle. Blue Drop Status is awarded to 2 of the 3 registered supply systems. Some improvement of the disinfection process at the Patso water treatment works to ensure that the good drinking water is classified as excellent, could result in another Blue Drop. The municipality and Map Water is encouraged to maintain all procedures to ensure continuous supply of safe water, maintaining the monitoring programmes which provides evidence to the public that the drinking water complies with the South African national standard for drinking water (SANS 241). Technical Findings: Fika Patso Water Treatment Works The WSA and WSP should confirm on-site availability of all documentation pertaining operation and maintenance, display of the R2834 classification certificate required. Turbidity monitoring of the raw water needs to remain, noting that the plant currently has no filtration process, provision should be made to remove turbidity if the final water becomes aesthetically unacceptable.
Makwane Water Treatment Works Since the plant operates currently with only one pump, 100% standby-time for chemical dosing is unachievable. DWA however noted that the WSA and WSP ordered a second pump.
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Mangaung Local Municipality Mangaung LM; Bloem Water a

84.69%
Mantsopa Local Municipality Mantsopa LM; Bloem Water a

38.48%

Systems

Systems
Performance Area
Mangaung East
(Maselspoort)
Mangaung Westa
(Welbedacht)
Botschabelo / Thaba Nchu a

(Rustfontein)
Performance Area
Excelsior a
Hobhouse
Ladybrand
77 60 77 95 100 100 100 43
66 78 76 100 100 93 50 92
64 60 71 100 100 93 0 65
57 25 74 66 100 53 0 39
50 25 53 68 50 10 0 39
50 55 51 71 50 60 0 39
4.2 0
4.1 0.2
6.7 0.2
0 0.1
0 0
0 0.3

85.56% ()
95.05% 145 53% 350 000 219 99.30% 100.00%
85.90% ()
95.04% 160 81% 349 000 371 99.72% 96.80%
76.90% ()
91.77% 118 49% 175 000 330 99.71% 99.80%

48.25% ()
24.25% 7.5 NI 14 871 95.85% 100.00%
30.10% ()
48.08% ()
28.50% NI NI 34 394 97.40% No data
Regrettably, MangaungLocalMunicipality and its service provider Bloem Water, failed to provide sufficient information to maintain Blue Drop certification status. DWA couldnt again acknowledge excellence performance since the municipality failed to address shortcomings in the water safety plan prepared in collaboration with DWA prior the 2010 soccer world cup, O&M manuals at all the treatment plants were furthermore evaluated to not address all aspects of operation / maintenance. Other areas of concern include availability and competency of process control staff, while asset management at the Maselspoort and Rustfontein treatment plants requires improvement. The WSA is encouraged to maintain the excellent quality of water to Mangaung East, efforts should however ensue with Bloem Water to address the fluoride failures reported within other areas of the municipality. Data is available to confirm that the final bulk water from the Welbedacht and Rustfontein treatment plants complied with the South African standard for drinking water (SANS 241), the deterioration of the quality in the distribution network should thus be investigated as part of the water safety planning process noted to be in review this financial year. It is important to note that the municipality and service provider should ensure continuous review of the water safety planning process, the unfortunate inability of the WSA / WSP to address shortcomings / risks highlighted by the DWA assessor team during the 2010 Blue Drop assessment, most probably resulted in the municipality not again achieving Blue Drop certification.
Systems
Regulatory Impression:
Performance Area
Thaba Phatchoa
Tweespruit
50 25 51 66 20 55 0 39
50 25 43 66 20 10 0 39
0 0.6
0 0

41.61% ()
24.25% 10.5 NI 1 160 97.44% (10 months) 100.00% (1 month)
27.53% ()
25.00% 7.5 NI 5 881 81.40% (10 months) No data
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Regulatory Impression: Subsequent to the 2010 assessment, DWA notes that the municipality improved on some aspects of their drinking water quality (DWQ) management procedures (i.e. asset management). Unacceptable microbiological water qualities in the Hobhouse and Tweespruit water supply systems however render all the improvements meaningless if consumers receive water that poses a risk of infection. Information needs to be submitted to the DWA within 60 days to confirm address of the microbiological water quality non-compliances. Municipal management should be aware that failing to comply could result in serious health effects, even death. The DWA Blue Drop assessment team noted that Mantsopa, in collaboration with the DWA Regional office, developed a water safety plan for the entire area of supply. The municipality is encouraged to continuously ensure that the plan addresses all the potential risks, catering also for system specific risks. Management support is essential for implementation, budget needs to be available to implement and monitor control measures. Operational and compliance monitoring was evaluated far below the frequencies registered by the municipality on the Blue Drop System (BDS). Mantsopa has to improve their monitoring, taking care to also regularly monitor the control measures that needs to be put in place to address the microbiological failures. The general lack of monitoring for chemical health determinands, in particular the noncompliance to test for a full SANS 241 analysis at least once a year in all the supply systems, reveal serious shortcomings in the risk assessment process followed by the municipality. The municipality must provide data to confirm that the drinking water contains no determinands which could result in serious, irreversible human health effects following prolonged exposure. Findings 1. It was noted that the DWA Regional office will assist the municipality to develop operational and maintenance procedures for all the treatment plants. The municipality should own the process to ensure effective operation of the plants by municipal staff following finalisation of the manuals. Mantsopa needs to provide all the required information on BDS to ensure credibility of the DWQ data. BDS data credibility implies that the municipality supplied DWA with all the information needed to confirm the accuracy of the result. This implies amongst others, date of analyses, laboratory performing the analyses and method used to obtain the result. Although legally required to do so, Mantsopa provided no proof of publication on DWQ performance. Constituents have a right to information depicting the services being rendered by the municipality. Part of this communication, which will also prove implementation of the incident management protocol, would be publication of boil water notices.
Masilonyana Local Municipality Masilonyana Local Municipality

06.49%

Systems
Performance Area
Brandfort
Soutpan
Theunissen
4 16 14 5 0 0 0 0
4 11 14 5 0 0 0 0
4 21 19 5 0 0 0 15
0 0
0 0
0 0

03.88% ()
07.00% 5.4 NI 15 000 No data No data
03.38%()
07.00% 1.032 NI 505 No data No data
07.08%()
07.00% 10.8 74% 30 394 263 No data No data
2.
Systems
Performance Area
Verkeerdevlei
Winburg
4 11 19 5 0 0 0 4
4 26 34 5 0 0 0 15
3.
0 0
0 0

04.43%()
03.00% NI NI 4 800 No data No data
09.08%()
07.00% 4.6 NI 19 000 No data No data
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Regulatory Impression: From a regulatory point of view, drinking water quality (DWQ) management services by the MasilonyanaLocalMunicipality present a high risk situation to public health. The Department of Water Affairs expresses a zero confidence level in the municipalitys ability to render safe and sustainable drinking water. The situation demands the attention of the municipal administration and governance, the Regulator trusts that the poor performance against the Blue Drop evaluations will motivate the municipality to rectify the non-compliances without further hesitation or excuse. Due to the lack of DWQ monitoring, the Department conservatively assumes that the required DWQ compliance with the South African national standard for drinking water (SANS 241) was not achieved. The significance of the potential risks can however not be determined without data. The municipality is required to give special attention to implement an adequate monitoring programme and to adjust process control according to the findings of continuous compliance and operational monitoring. It is furthermore required that municipal management provides leadership in the turn-around of this municipal service. Other aspect to improve includes maintenance and asset management. The WSA cant expect support from the DWA Regional office or Sedibeng Water to result in positive change if the municipality takes no responsibility for their duties. Accountability of the function remains with the municipality, it therefore remains the duty of Masilonyana to improve on their service delivery. Noting the continuation of the poor performance since the first assessment of the municipality in 2010, the situation is now classified dire.
Matjhabeng Local Municipality Sedibeng Water a

79.91%

Systems
Performance Area
Allanridge a
Hennenman a
Odendaalsrus a
78 95 44 99 100 78 75 58
78 95 44 99 100 85 75 58
78 95 42 99 100 85 75 58
4 0.2
3.6 0.3
3.7 0.3

78.87% ()
NA 360 45% 23 440 99.71% 99.79%
80.78% ()
47.25% NI NI 32 140 99.81% 99.86%
80.59% ()
47.25% NI NI 60 839 -I 99.81% 99.86%
Systems
Performance Area
Ventersburg a
Virginia a
Welkom a
78 95 44 99 100 85 75 58
78 95 44 99 100 85 75 50
78 95 42 99 100 85 75 50
3.6 0.3
3.8 0.3
3.8 0.3

80.81% ()
47.25% NI NI 28 884 99.81% 99.86%
79.80% ()
47.25% 120 55% 85 110 >500 99.81% 99.86%
79.63% ()
47.25% NI NI 196 731 99.81% 99.86%
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Regulatory Impression: The Department commends the performance of Matjhabeng Local Municipality, assisted by Sedibeng Water (WSP), during this Blue Drop assessment period. Although effort should still ensue to ensure that all information becomes available on the Blue Drop System (BDS), the municipal officials were truly well prepared for the confirmation assessment. The increase in registered supply systems further imply that the DWA could perform a more focussed, system specific assessment which allows for improved identification of problem areas. The improved compliance - and distribution network operational monitoring implemented by Matjhabeng towards the end of the assessment cycle, shown to still continue in 2011, are testimony that the WSA could with the appropriate resources and support from municipal management, effect further positive turn-around in their drinking water quality (DWQ) management performance. Dedicated continuation of the monitoring will improve 2012 Blue Drop scores. The Department now expects the Municipality to also prioritise implementation of an Incident Management Protocol while efforts continue to implement the findings of the Water Safety Plan. The further revised Water Safety Plan and related documents presented by Sedibeng Water are evidence of living documents and DWQ management practices, DWA applauds the WSP. Findings 1. Drinking water quality in all the supply systems was evaluated of excellent microbiological and chemical quality. A marginal penalty was however applied for insufficient DWQ data submission from Matjhabeng. The performance of the municipality can improve on submission of evidence of risk-based monitoring which includes free available chlorine at points of use. Acknowledging that wastewater management still presents significant challenges, Matjhabeng must maintain the improved monitoring programmes to ensure that sufficient evidence is available to the public to confirm safe water at points of use. In an effort to regain consumer confidence, DWA also encourages the WSA to improve performance publication following the availability of more defendable DWQ data.
Metsimaholo Local Municipality Metsimaholo LM; Rand Water a

48.86%

Systems
Performance Area
Sasolburg a
Orangeville
Deneysville
59 100 30 0 0 0 25 80
22 40 46 40 100 85 25 75
22 24 58 40 100 85 25 75
6.8 0
0 0.3
0 0.3

43.06%()
NA 1.8 56% 90 000 <50 No data No data
58.10%()
NA 2.6 81% 6 018 349 100.00% (10 months) 100.00%
57.68%()
NA 5.2 99% 24 490 210 100.00% (11 months) 100.00%
2.
Regulatory Impression: This was a first assessment of the drinking water quality (DWQ) management business of Metsimaholo. It was noted that even though the performance is not up to standard, reasonable scores obtained in the Oranjeville and Deneysville systems were mainly due to relatively good performance in the disciplines of DWQ compliance, submission of data and asset management. On the negative, a full SANS 241 analyses had not yet been done on all the supply systems to confirm the adequacy of monitoring only E. coli, sulfate and fluoride. Although data suggested excellent water quality, the Department applied a marginal penalty until such time of submission of evidence of supply system risk analyses. Performance assessment in the Sasolburg system presented some difficulties. Although Rand Water provides an equal commendable service to all municipalities, the Sasolburg Blue Drop score only partially reflects the work generally done by Rand Water. As seen in the report card, no data was available on the Blue Drop System (BDS) from Rand Water (nor the WSA) to evaluate the water quality. The WSA and WSP should therefore ensure submission of final water quality data to the Department. Until such time that Metsimaholo also takes responsibility for their functions as WSA within the supply system, DWA will continue to publish the performance as unsatisfactory. Evidence of a water safety plan, clearly stating roles and responsibilities, timeframes to implement management actions, and budget as proof of municipal management commitment are some of the other aspects of DWQ management that needs to be addressed by the WSA as a matter of urgency. Attention is also required to improve process control, the credibility of DWQ data, while attempts to improve compliance monitoring further include submission of 12 months of microbiological water quality monitoring data.
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Mohokare Local Municipality Mohokare Local Municipality

80.10%
Moqhaka Local Municipality Moqhaka Local Municipality

21.76%

Systems

Systems
Performance Area
Rouxville
Smithfield
Zaston
Performance Area
Kroonstad
Viljoenskroon
Steynsrus
86 70 75 62 100 93 75 45
85 60 75 61 100 93 75 45
85 70 75 59 100 93 75 45
0 23 33 84 0 30 10 8
0 23 36 72 0 70 10 0
0 23 36 69 0 20 10 0
3.1 0.1
3.2 0.1
3.1 0.1
0 0.3
0 0.3
0 0

80.38% ()
54.38% 2.88 NI 10 000 NI 99.10% 100.00% (11 months)
79.47% ()
54.38% 2.16 NI 10 000 NI 98.70% 100.00% (11 months)
80.28% ()
30.38% 3.024 NI 18 000 NI 97.22% 100.00% (11 months)

20.91%()
NA 60 67% 155 000 259 97.50% (2 months) 100.00% (2 months)
31.51%()
NA 6.6 76% 60 000 84 100.00% (2 months) 100.00% (2 months)
16.35%()
NA 2.5 NI 30 000 80.00% (2 months) 100.00% (2 months)
Regulatory Impression: Overall, MohokareLocalMunicipality showed a marked improvement in managing drinking water quality (DWQ) services within its area of jurisdiction. While DWQ data showed excellent water quality in all the supply systems, DWA applied a marginal penalty until such time that evidence confirms compliance monitoring for E. coli and Aluminium only provides sufficient information to confirm the suitability of drinking water within the Mohokare municipality. While DWA encourages the municipality to maintain monitoring against the microbiological monitoring programmes registered per supply system, the WSA should ensure submission of data for a full SANS 241 analyses per supply system as reported to have been done during the risk assessment. Thereafter, Mohokare should improve compliance with implementation of the system specific chemical monitoring programmes. Disinfection should remain a high priority risk area requiring continuous monitoring and improvement, while the municipality also investigate overall turbidity failures as this could affect future acceptability. On the positive, the Department congratulates the municipality for developing a water safety plan and improving DWQ performance publication to the public. Efforts should remain to improve on processes already underway, simultaneously strengthening attempts to improve staff competency and asset management. Consumers could be placed at risk if the municipality fails to maintain safe drinking water quality with plants not managed at optimum operation efficacy.
Regulatory Impression: The MoqhakaLocalMunicipality performed disappointing and below expectation during their first Blue Drop assessment. The municipality were not prepared for the assessment and data for only 2 months appear on the Blue Drop System (BDS). Drinking water quality (DWQ) management practices are not effectively managed and the expectations of the regulatory programme are largely not being met. A SANS 241 (South African standard for drinking water) analyses on the Viljoenskroon and Steynsrus water at least once a year provides information to maintain continuous risk-based monitoring, the same information is not available for the larger Kroonstad water supply system. Frequent microbiological failures in Steynsrus and Kroonstad render the water unsafe for human consumption. This is due to ineffective disinfection as further confirmed by the low residual chlorine levels. The municipality is required to give attention to improve this component of water treatment since it significantly affects the ability of the municipality to provide safe water. The situation in Moqhaka is considered critical from a regulatory view and holds high risk to public health. The situation demands the attention of the municipal administration and governance, the Regulator trusts that the poor performance against the Blue Drop evaluations will motivate the municipality to rectify the non-compliances without further hesitation or excuse.
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Findings
1. Sedibeng Water has been appointed by the DWA Regional Office to assist Moqhaka improve their DWQ management practices. It was reported that a water safety plan will be developed in 2011, draft Operation & Maintenance manuals were also submitted for evaluation. Moqhaka must take ownership for implementation of the processes if they want to see positive change. Process control and operation needs to receive attention to ensure compliance to the regulated drinking water quality standards. Furthermore, training opportunities, asset management, financial data and planning information is notably absent or insufficient.
Nala Local Municipality Sedibeng Water a

58.90%

Systems
Performance Area
Bothaville a
2.
49 88 71 89 100 20 50 75
Technical Findings:
Both plants were found in a dilapidated condition and in a state of total collapse. Urgent maintenance work must be done. The works areas are very untidy, water quality monitoring equipment is in a poor condition and not properly calibrated. Kroonstad water treatment works On the day of the site inspection, 9 February 2011, turbidity of the Kroonstad final water was above 20 NTU for most of the day.
4.1 0

58.90%()
63.56% 360 46% 106 000 >500 94.59% 100.00%
Regulatory Impression: DWA continues to regard the performance of NalaLocalMunicipality unsatisfactory since the municipality provided no real evidence to support that they strengthened their role and are taking responsibility for the provision of safe drinking water. The situation demands the attention of the municipal administration and governance, the Regulator trusts that the poor performance against the Blue Drop evaluations will motivate the municipality to take accountability for their functions as Water Services Authority. The most concerting factor is the water that poses a risk of infection to consumers. The gaps in the current performance of Nala reach into all aspects of drinking water quality (DWQ) service delivery, it is difficult to find but one requirement that is on par with good practice. If not for the performance of Sedibeng Water also reflected in the score, the report card would have portrayed a dismal picture. To make matters worse, DWA already requested Nala to address the factors again found unsatisfactory. These include the municipality taking responsibility for monitoring at the point of use within the distribution network, to develop and implement a water safety plan, a DWQ incident management protocol with failure response management, as well as publication of DWQ performance to the public.
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Naledi Local Municipality Naledi LM; Bloem Water a

38.69%
Ngwathe Local Municipality Ngwathe LM; Rand Watera

45.37%

Systems

Systems
Performance Area
Dewetsdorp a
Vanstadensrus
Wepener a
Performance Area
Edenville
Heilbron a
Koppies
30 33 32 20 100 78 0 8
0 10 7 15 0 10 0 0
30 33 32 15 85 78 0 8
18 55 38 63 0 10 25 0
59 95 45 57 100 70 25 80
18 65 38 65 50 10 25 0
0 0.3
0 0
0 0.3
3.4 0
2.3 0.3
0 0

43.59% ()
47.50% 160 95% 10 000 >500 98.99% 100.00% (10 months)
05.38% ()
N/A NI NI 3 725 66.67% (1 month) No data
43.35% ()
47.50% 160 95% 15 000 >500 100.00% 96.55% (10 months)

23.89%()
16.38% NI NI 6 392 No data 100.00% (9 months)
68.45%()
48.16% 0.3 NI NI 98.75% 92.80%
24.11%()
20.38% NI NI 11 741 No data 98.66% (11 months)
The Naledi Local Municipality performed unsatisfactory during the 2011 Blue Drop assessment inferring that drinking water quality (DWQ) is still not being managed according to the expectations of the regulatory programme. The dismal Blue Drop score of the Vanstadensrus supply system indicates that the municipality does not have the most basic systems, processes and resources in place to efficiently fulfil the municipal service function. Failure of the municipality to attend the confirmation assessment after they provided little information on the Blue Drop System (BDS), further infers poor commitment to improve. Consumers within Vanstadensrus are at risk of contracting water-related diseases. The situation warrants the immediate attention of municipal management, information must be provided to DWA within 30 days to confirm improved disinfection as control measure. Naledi should also provide DWA with actions plans to improve all aspects of their DWQ management performance, this includes commitment to maintain DWQ monitoring for chemical and microbiological water quality in all the supply systems for 12 months. Information provided by Bloem Water to access the quality of drinking water in the Dewetsdorp and Wepener systems, along with other information on process control, asset management, etcetera, mostly constitutes the score awarded to the Dewetsdorp and Wepener systems.
Systems
Performance Area
Parys
Vredefort
18 68 38 65 50 50 25 0
18 68 38 65 50 55 25 0
1.7 0.3
0 0.3

39.55%()
37.86%()
18.38% NI NI 12 061 100.00% (1 month) 100.00% (11 months)
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Regulatory Impression: Overall, the NgwatheLocalMunicipality showed improvement in Blue Drop scores for all 5 systems when compared to the 2010 results. Areas of concern in clear view, however, include the failure of the municipality to maintain comprehensive microbiological water quality monitoring in almost all the supply systems (for 12 months). While not specific per supply system, actual drinking water quality (DWQ) in 2010 posed a risk of infection to consumers. Conservatively, the Department has to assume that the required compliance was again not achieved in the systems not monitored (Edenville and Koppies). Lack of 12 months of data furthermore prevents DWA from fully acknowledging the excellent microbiological water quality in the Parys and Vredefort systems. The municipality must improve this component of their performance since it significantly affects the ability of the municipality to confirm safe drinking water. DWA noted that the WSA appointed a service provider to develop a water safety plan for the entire area of supply. Effort should now ensure completion and implementation of the process which already started in 2010 with risk identification by the municipality. Roles and responsibilities should be clearly stated, control measures linked to each risk, while management shows support for implementation by availing budget. As already stated, the failure of the municipality to maintain monitoring for 12 months, together with proof that comprehensive risk-based monitoring occurs requires urgent attention. Only a full SANS 241 analyses in all the supply systems will provide the minimum information to confirm adequacy of the chemical monitoring programmes. Further gaps comprise non-compliance with Regulation 2834 (all treatment systems should be classified and process control staff should be shown adequate / competent to maintain processes), insufficient information to access competency of maintenance personnel and poor DWQ performance publication. Apart from the excellent asset management practices of Rand Water in the Heilbron supply system, asset management as a function of DWQ management appears to be non-existent at any of the systems maintained by the municipality. Consumers could be placed at risk if the municipality fails to maintain safe drinking water quality with plants not managed at optimum operation efficacy. Findings 1. Repeated copper and fluoride non-compliances with the South African standard for drinking water (SANS 241) in the Heilbron system, renders the water unsuitable for human consumption. Water quality at the Rand Water treatment plant complies with the standard, it is therefore suspected that the deterioration occurred within the distribution network. The situation warrants an investigation and immediate resolve of the problem.
Nketoane Local Municipality Nketoane Local Municipality

06.33%

Systems
Performance Area
Arlington
Lindley
Petrus Steyn
Reitz
0 10 18 16 0 5 0 0
0 0 20 15 0 25 0 0
0 10 20 18 0 5 0 0
0 10 18 10 0 5 0 0
0 0
0 0
0 0
0 0

05.04% ()
10.22% ()
05.31% ()
04.77% ()
Regulatory Impression: The absence of NketoanaLocalMunicipality during the 2011 Blue Drop evaluations, together with the lack of information on the Blue Drop System (BDS), shows that the municipality did little to improve drinking water quality (DWQ) management practices. Compared with the 2010 evaluations, the 2011 performance infer that the municipality is less capable of providing safe drinking water to residents within its jurisdiction. Of the 4 supply systems registered, drinking water in only Lindley complied with the microbiological requirements stipulated in SANS 241 (the South African standard for drinking water). DWA has however little confidence in the compliance since it was calculated against data for 4 months only. Data on BDS furthermore showed that residents in the remainder of the supply systems received water of an unacceptable microbiological quality. The water poses an unacceptable health risk of infection. No information was available to access the chemical quality of the drinking water. The municipality has to urgently provide the Department with the required information to access the actual quality of drinking water supplied in the various supply systems. According to section 62 of the Water Services Act (Act 108 of 1997), Nketoana furthermore has to make available all other information required by the Minister of Water Affairs to access the DWQ management performance of the municipality. Findings of the Blue Drop assessment demand the urgent attention of municipal management and governance to ensure turnaround of this unacceptable situation. People are at risk.
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Phumelela Local Municipality Phumelela Local Municipality

03.82%
Setsoto Local Municipality Setsoto Local Municipality

88.64%

Systems

Systems
Performance Area
Memel
Vrede
Warden
Performance Area
Clocolan
Ficksburg
Marquard
Senekal
0 10 13 66 0 13 0 0
0 10 0 0 0 0 0 0
0 10 0 0 0 0 0 0
81 80 100 83 100 100 100 85
81 80 99 83 100 100 100 96
81 40 99 83 100 100 100 93
81 40 96 83 100 20 100 93
0 0
0 0
0 0
2 0
1.6 0
2.8 0
8.9 0

09.46% ()
NA NI NI 15 000 100.00% (1 month) 100.00% (1 month)
01.00% ()
NA NI NI 20 000 No data No data
01.00% ()

94.11%()
34.13% 5.95 13% 23 180 <50 100.00% 100.00%
95.20%()
37.38% 15.6 83% 51 568 250 100.00% 100.00%
91.89%()
24.38% 3.16 41% 21 386 61 97.78% 100.00%
73.80%()
35.13% 3.3 85% 34 181 82 93.85% (11 months) 99.02%
Regulatory Impression: PhumelelaLocalMunicipality supplies water to 53 855 residents. Even though it is a legal requirement to provide the Department with information according to section 62 of the Water Services Act (Act 108 of 1998), Phumelela submitted results for only one sample analysed within the Memel water supply system. While this clearly indicates that the municipality does not comply with the legal requirement to monitor the quality of drinking water supplies within its area of jurisdiction, it also means the municipality is guilty of not providing the Minister of Water Affairs with the required information to regulate. DWA expresses real concern since the quality of the drinking water supplies within all the supply systems cannot be determined from only one sample. Phumelela has to provide the Department with information within 30 days to confirm that the microbiological and chemical quality of water supplied within all the supply systems comply with the South African drinking water standard (SANS 241). The situation demands the urgent attention of municipal management and governance to ensure turnaround of this unacceptable situation. People could be at risk. The Department furthermore received no information to evaluate the effectiveness of asset management, process control at the treatment plants or the availability of an incident management protocol. Along with the data on DWQ, the municipality also has to provide the other outstanding information required to access the performance of the WSA.
Regulatory Impression: DWA applauded SetsotoLocalMunicipality last year for commencing an improved monitoring programme, encouraging the municipality at the same time to ensure the submission of a stipulated 12 months of data. Compliance with these requirements, together with other improvements in the approach of the municipality towards drinking water quality (DWQ) management, confirmed to DWA that the municipality have sufficient procedures in place to continuously provide safe drinking water to residents within its area of jurisdiction. Of the 4 supply systems registered, Blue Drop status is awarded for the DWQ management practices maintained in the Ficksburg water supply system. Another 2 supply systems, Clocolan and Marquard can with some improvement to particularly asset management and maintenance also attain Blue Drop status. Although DWA acknowledge that access to formal water supply needs to improve within the municipality to ensure that all residents receive potable water within an acceptable distance, residents should be aware that Blue Drop evaluations focuses on assessing the quality of service associated with the formal supply. The Blue Drop status awarded to Ficksburg therefore recognises that the municipality provided consumers with drinking water of excellent quality and that the municipality has processes in place to maintain the safe water quality. Findings 1. Setsoto developed a water safety plan for their area of supply, findings of the risk assessment had been used to align control measures and improve monitoring,
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management support and allocation of budget is further proof of commitment towards improved DWQ management. 2. DWQ in the Senekal water supply system was evaluated of poor microbiological quality. The water poses an unacceptable risk to consumers. The municipality should apply the principles of the water safety planning process to ensure that adequate control measures are put in place to provide safe water. DWA requires confirmation within 30 days that the microbiological non-compliances had been addressed. The municipality furthermore provided proof of a generic DWQ failure response plan which provides guidelines and protocols to effectively manage non-compliance incidents. The municipality should implement the protocol to ensure that required boil water notices are issued if the microbiological water quality failures continue in the Senekal supply system. DWQ performance publication to the public improved to the extent that the municipality provided proof that publication occurs in more than one media. Good asset management practices were noted and evidence was provided that funds had been allocated to refurbish the various treatment plants.
Tokologo Local Municipality Tokologo Local Municipality

20.35%

Systems
Performance Area
Boshof
Dealesville
Hetzogville
3.
20 70 5 5 0 0 0 62
20 30 5 5 0 0 0 62
20 30 5 5 0 0 0 62
4. 5.
2.8 0
2.8 0
2.8 0

22.85%()
11.75% 1.2 100% 22 429 <50 No data No data
18.85%()
11.75% 0.9 100% 6 505 <50 No data No data
18.85%()
11.75% 1.1 100% 7 268 <50 No data No data
Regulatory Impression: DWA notes with concern that the municipality showed little improvement of drinking water quality (DWQ) management practices since the 2010 assessment. Last year the Department reported various microbiological and chemical non-compliances against the South African national standard (SANS 241), alarmingly no information on the actual DWQ within any of the supply systems had since been submitted to verify that the municipality commenced with effective treatment, including disinfection to ensure safe drinking water. Conservatively, the Department has to assume that drinking water within all 3 supply systems continue to pose a significant risk to public health. The lack of information on all aspects of the DWQ management business, with the exception of some information on asset management, indicates that the most basic systems, processes and resources are not in place to efficiently fulfil this municipal service function. To make matters worse, the DWA Regional office in collaboration with Sedibeng Water initiated processes to assist the municipality. The lack of co-operation and commitment by Tokologo, consequently forced the Department to allocate the funds to a more responsive LocalMunicipality. This implies that the lack of processes results from poor municipal staff commitment. It must also be mentioned that the Department was quite surprised to note that the municipal representatives reported during the confirmation assessment that Sedibeng Water was still in the process of assisting them while it had been reported to DWA that Sedibeng terminated the support due to municipal non-commitment. Municipal management, accountable for basic service delivery, must therefore provide leadership in the turn-around of this unwanted situation.
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Tswelopele Local Municipality Tswelopele Local Municipality

54.71% 2.
register the programmes on BDS, loading log-sheets as proof that findings of the operational monitoring are used to optimise treatment. DWA was provided no information related to the operational and maintenance procedures (manuals) maintained at the plants. Considering the risks to human health posed by unsafe drinking water, procedures to maintain optimum treatment should be available at all times. Tswelopele should also ensure availability of adequate, skilled process control staff. As per requirement of Regulation 2834, staff should be classified and linked to the respective plants on BDS. Although the Bultfontein supply was evaluated of excellent chemical quality, DWA noted a cadmium failure which the municipality neglected to follow-up with further sampling. Tswelopele should investigate the risk. If non-compliances continue, Tswelopele should increase the monitoring of cadmium while they also investigate treatment options.

Systems
Performance Area
Bultfontein
Hoopstad
48 25 46 96 0 85 40 66
48 25 46 96 0 20 40 66
3.
3.8 0.3
4.5 0

62.10%()
49.88% 6 83% 46 000 108 98.21% (6 months) 97.87% (2 months)
43.35%()
49.88% 3.9 100% 32 000 <50 93.75% (6 months) 100.00% (2 months)
Regulatory Impression: The Department is encouraged to note that the municipality commenced with developing a water safety plan for the entire area of supply. Tswelopele should maintain effort to implement findings of the risk assessment, confirming commitment from management to maintain the microbiological and chemical compliance monitoring programmes followed since July 2010. A concerted effort is also needed to ensure that the municipality provides on the Blue Drop System (BDS) information required by the Minister of Water Affairs to regulate drinking water quality (DWQ) management performance (Section 62 of the Water Services Act, Act 108 of 1997). DWA noted that the municipality continues to make hard copy information available during the assessments that are not available on the BDS. DWQ in the Hoopstad water supply system was evaluated of unacceptable microbiological quality. The water poses a risk of infection to consumers. Disinfection as the last barrier to provide safe drinking water within the Hoopstad treatment system was shown to be unreliable (41.9% compliance for free available chlorine). Tswelopele must urgently optimise treatment at Hoopstad, also addressing the even lower disinfection compliance at the Bultfontein plant before the microbiological water quality is also compromised. DWA should be provided with information within 30 days to confirm address of the microbiological non-compliances within Hoopstad. Findings 1. Little information was provided to access the operational monitoring programmes maintained at both the Hoopstad and Bultfontein treatment facilities. Tswelopele should
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CHAPTER 5 GAUTENGPROVINCE
Introduction
Water services delivery is performed by twelve (12) Water Services Authorities in Gauteng via 32 drinking water supply systems. Rand Water and Magalies Water Boards are the main Water Services Provider in the Gauteng that feeds to municipal networks via a number of centralised bulk water schemes.
Provincial Best Performer Johannesburg Metropolitan Municipality (WSP: Johannesburg Water) is the best performing municipality in Gauteng Province: 97.69% Municipal Blue Drop Score
A total design capacity of 4103 is available for drinking water supply in Gauteng Province, distributed over 32 supply systems. Operational data is not available for all systems, however the existing data indicates operating capacities between 25 and 82%. This result in an average output volume (final water) of 3338 Ml/day.
SMALL SIZE 0.5-2 M/day 2 1.9 68 1.29
MEDIUM SIZE 2-10 M/day 1 3 NI (assume 80%) NI (2.4)
LARGE SIZE <10-25 M/day 1 10 25 2.5
MACRO SIZE >25 M/day 17 4088 81.5 3331.7
Total
0 0 N/A N/A
32 4102.9 N/A 3337.9

Analysis of the Blue Drop assessments and site inspection results indicate that performance vary from
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excellent too good. A total of 100% municipalities were assessed during the 2010/11 Blue Drop Certification. BLUE DROP COMPARATIVE ANALYSIS Performance Category 2009 2010 2011 12 (of 12) (100%) 32 28 (87.5%) 4 (12.5%) 7 95.1% Performance trend
Incentive-based indicators 9 11 (of 11) Number of municipalities assessed (100%) Number of water systems assessed Number of Blue Drop scores 50% Number of Blue Drop scores <50% Number of Blue Drop awards PROVINCIAL BLUE DROP SCORE N/A = Not applied 9 9 (100%) 0 (0%) 3 74.4% 18 13 (72.22%) 5 (27.77%) 5 85.54%
The 100% assessment coverage serves to affirmation the continued commitment by Gauteng municipalities and the Water Boards to provide reliable and uninterrupted water supply to consumers. Through the Blue Drop process, municipalities are renewing their operational baselines and reprioritise their plans with the primary Trend Analysis: Provincial Blue Drop objective of raising the Score Years 2009 to 2011 current performance status in terms of municipal drinking water quality management. The incentivebased regulatory approach succeeds to act as a positive stimulus to facilitate improved performance and public accountability, whilst establishing essential systems and processes to sustain and measure gradual improvement. The trends analysis indicates that Gauteng is succeeding in its strive to improve the Provincial Blue Drop score on a continuous basis. The provincial scores increased from 74.4 (2009) to 85.5 (2010) to 95.1% in 2011. Whereas only 13 systems obtained Blue Drop scores 50% in 2010, 28 systems obtained >50% in the 2011 Blue Drop cycle. In addition, the number of systems scoring between 90 100% increased from 9 (2010) to 25 (2011) systems, as indicated in the pie chart hereunder. However, the most significant statistic is the Provincial Blue Drop Score of 95.1%, which places Gauteng as the top national performer.
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When comparing 2011 Blue Drop results with 2009 and 2010, the following trends are observed: 32 systems are assessed in 2011 compare to only 9 (2009) and 16 (2010) 7 systems achieved Blue Drop Certification, compared to 5 (2010) and 3 (2009) 0% systems scored between 0-33% in 2010, which eliminate critical systems from the Gauteng performance log 78% of all systems are now in excellent and very good state (2011) compared to 16% of systems were in very poor state in 2009 compared to 50% (2010) and 44% (2009). Readers need to be mindful that Blue Drop Certification follows a regulation strategy that facilitates gradual and sustainable improvement.... Thereby, Blue Drop requirements become more stringent with every assessment cycle. Municipalities who merely maintained their water on same levels year in and out, is likely to achieve reduced Blue Drop scores, whilst municipalities that drive continuous improvement, are likely to be awarded with improved Blue Drop scores with each assessment cycle.
Conclusion
The Blue Drop results for 2011 indicate that municipal drinking water quality management in Gauteng vary from excellent to good, with 4 systems that need attention, as indicated in the Provincial Performance Log. The overall business of drinking water supply and quality management is satisfactory, however areas of concern are raised where improvement is required. Gauteng is taking top position as best performing provinces in the country with its superior Provincial Blue Drop score of 95.10%. Seven Blue Drop Certificates are awarded in Gauteng:

1 Blue Drop 2 Blue Drops 1 Blue Drop 1 Blue Drop 1 Blue Drop 1 Blue Drop
: : : : : :
City of Johannesburg Metropolitan Municipality / Johannesburg Water and Rand Water City of Tshwane Metropolitan Municipality / Rand Water and Magalies Water Ekurhuleni Metropolitan Municipality / Rand Water Emfuleni Local Municipality / Rand Water Mogale City Local Municipality / Rand Water Randfontein Local Municipality / Rand Water
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City of Johannesburg Metropolitan Municipality Johannesburg Watera; Rand Waterb

97.69%
City of Tshwane Metropolitan Municipality City of Tshwane MM; Rand Watera; Magalies Waterb
90.41%
Central & South a Tshwane

Systems
Performance Area
Greater Johannesburg a;b
Performance Area
Systems
Findlay
North Tshwane
Temba b
97 100 92 100 100 100 100 87

0 0.9
96 100 94 100 100 100 95 88

0.7 0
91 60 93 100 100 100 100 70

2.8 0
78 94 96 95 100 100 100 90

1.7 0
67 80 81 95 100 60 100 97
3.9 0

97.69% ()
98.38% NI NI 3 755 125 99.87%; WSP: 99.86% 100.00%; WSP: 100.00%

97.22% ()
96.36% 40 93% 1 193 194 31 99.39% WSP: 99.86% 99.99% WSP: 100.00%
92.22% ()
96.36% NI (yield) NI 36 345 100.00% 100% (8 months)
95.48% ()
96.36% 60 70% 644 000 65 99.65% WSP: 99.90% 99.94% WSP: 99.81% (11 m)
82.35% ()
96.36% NI NI 331 000 97.20% WSP: 97.81% 99.55% WSP: 100.00%
Regulatory Impression: City of Johannesburg (Water Services Authority), Johannesburg Water (Water Services Provider) and Rand Water (Bulk Water Services Provider) still ensure that the drinking water quality of the biggest city in South Africa is managed exceptionally. The Department congratulates the City and its Providers for maintaining Blue Drop status for a third year. The excellence in approach towards overall management of drinking water surely qualifies these parties to be noted as a centre of excellence. These Water Services Institutions are however cautioned that it is becoming a more daunting task to maintain excellence due to the shift in focus towards the sustained implementation of risk management. For the 3rd year a slight decline in Blue Drop score is noted which is a precarious trend for a national top performer. Regulatory Impression:
The Blue Drop scores for the City of Tshwane indicates that the officials of this Metro together with Rand Water and Magalies Water are committed to uphold the highest standard in drinking water quality management. In the words of the Lead Inspector: The panel was impressed with the pro-active and positive attitude of the City of Tshwane (CoT) towards the Blue Drop as well as their transparency in areas where they do experience challenges. The scores indicate that Tshwane adapted well to the tightening of Blue Drop requirements. The Metro is encouraged to proceed in similar fashion. However the staff of Magalies Water is to improve on their commitment since the lack of crucial information negatively affected the performance of the Tshwane North water supply system. The overall municipal score was affected by the compliance recorded for the Temba water supply system. Even though these compliance levels are noted as good (97.2% & 97.8%), the Blue Drop certification programme requires excellent compliance (99%).
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Ekurhuleni Metropolitan Municipality Rand Water a

97.44%
Emfuleni Local Municipality Emfuleni LM; Rand Water a

95.75%

Systems

Systems
Performance Area
Ekurhuleni a
Performance Area
Emfuleni LM a
Vaaloewer
96 100 96 98 100 92 100 100

2.0 0
92 90 92 100 100 100 100 88

1.3 0
85 80 93 100 100 100 100 85

0.8 0

97.44% ()
96.83% 3856 NI 2 901 653 98.98%; WSP: 99.86% 99.44%; WSP: 100.00%

96.42% ()
95.75% NI NI 752 815 99.77%;WSP: 99.86% 100.00%;WSP: 100.00%
93.76% ()
82.25% 1.3 68% 1 200 >500 100.00% 100.00% (6 months)
Regulatory Impression: Rand Water and Ekurhuleni did exceptionally well during this years Blue Drop assessment. A performance that is worthy of a Top 10 position nationally. The improvement in score in spite of a more rigorous assessment process is indicative of a municipality who endeavoured to lift their performance in spite of previously recognised as excellent performers. The Lead Inspector stated: It was a pleasure assessing Ekurhuleni Metro; they were exceptionally prepared and polite during assessment. Had relevant documentation available in electronic format to be view through a digital projector. They also ensured that they had wide representation of their Metro in terms of areas of expertise. The Water Services Authority should note that it would be the augmentation of Rand Water compliance levels that improved the Blue Drop score. The microbiological compliance levels within the reticulation might be very good, but it was found 0.17% short of excellent. This is an area to be targeted during the next reporting cycle.
Regulatory Impression: EmfuleniLocalMunicipality, together with Rand Water (Bulk Water Services Provider) did outstandingly well to maintain the Blue Drop certification status. The increase in scores makes this 2010 performance an even more remarkable achievement. Vaaloewer came very close as well but amongst other the Department is concerned about the availability of only two registered process controllers. This implies that this limitation is a risk to the continued treatment of drinking water. Nevertheless, this 2011 Blue Drop performance still justifies recognition for excellent performance. The municipality is encouraged to continue with the good work.
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Kungwini Local Municipality Kungwini Local Municipality

81.08%
Lesedi Local Municipality Lesedi LM; Rand Water a

87.41%

Systems

Systems
Performance Area
Kungwini Central
Bronkhorstbaai
Performance Area
Blesbokspruit
Devon / Impumeleloa
80 100 90 76 100 96 63 83
2.5 1.5
Lesedi Maina
Vischuil / Endicotta
80 93 72 79 100 96 63 83
2.9 1.5
0 70 100 89 100 100 80 93

3.0 0
0 70 70 94 100 80 80 40
5.2 0
50 10 11 48 100 60 25 16
0 1.2
80 93 90 75 100 88 63 83
3.1 1.5

81.24% ()
41.25% 54 93% 121 228 414 99.06% 100.00%
66.99% ()
19.50% 0.6 NI 2 000 96.20% 99.39%

39.94%()
NA NI NI 400 100% (11 months) No data
89.72% ()
NA NI NI 15 000 100.00%; WSP: 100.00% 100% (1 month); WSP: 99.88%
87.12%()
58.82 NI NI 61 233 96.15; WSP: 100.00% 100% (6 months); WSP: 99.88%
87.77% ()
NA NI NI 6 000 100.00%; WSP: 100.00% 100.00% (1 month) WSP: 99.88%
Regulatory Impression: KungwiniLocalMunicipality portrayed great dedication to improve performance from an overall performance of 42.5% to 81.08%. This is a remarkable improvement in spite of the fact that a water safety planning process is yet to be adopted. The lack of a water safety plan is regrettable though since the 2010 Blue Drop report makes special mention of this requirement. However the Inspectors noted that plans are put in place to have an integrated planning process with Tshwane Metro. Findings 1. No operational monitoring at Bronkhorstbaai is identified as a risk. This implicates that process controllers have limited information on process efficacy, especially in times when resource quality fluctuates. At 96.2% compliance (which is good) the excellence mark was not achieve as yet for the Bronkhorstbaai system. Process optimisation might be necessary. Regulatory Impression: Except for the mediocre performance in Blesbokspruit, LesediLocalMunicipality performed very well in this Blue Drop assessment. The officials passionately defended their case for each point of the Blue Drop criteria as the confirmation assessment session. The Lead Assessor noted: The officials of the Lesedi LM made an effort to comply with the Blue Drop requirements regarding the completion of the required Water Safety Plan for Lesedi LM. This document was produced by a consultant and was only received late in December 2010. It is evident that the officials have not familiarized themselves fully with the contents of the document as yet. Lesedi LM must ensure that indicators of potential water quality changes within the WSA's reticulation system also be monitored based on results of water quality at end users. Findings 1. 2. No Chemical Monitoring taking place in Blesbokspruit. The water safety plan must be changed from being a document to being implemented as a plan to secure continued supply of safe drinking water through the identification and mitigation of risks.
2.
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Merafong Local Municipality Merafong LM; Rand Water a

86.46%
Midvaal Local Municipality Midvaal LM; Rand Watera

67.94%

Systems

Systems
Performance Area
Carletonvillea
Fochvillea
Wedelaa
Performance Area
Vaal Marina
Meyerton a
87 90 86 90 80 82 63 88
3.2 1.6
88 90 87 85 80 82 63 88
3.3 1.6
88 100 85 85 80 82 63 88
3.1 1.6
18 24 63 91 0 45 0 40
0 0.9
66 83 85 96 75 93 50 90
4.0 0.1

86.41% ()
77.34% NI NI 130 027 100.00% (11 months); WSP: 99.86% No data
86.36% ()
86.98% ()

35.31% ()
46.88% 10 25% 4 000 >500 100.00% (8 months) No data
85.73% ()
76.25% NI NI 63 000 100.00% (10 months); WSP: 99.86% 100.00% (6 months); WSP: 100.00%
Regulatory Impression: The Department found the performance of the MerafongLocalMunicipality to be rather impressive. The Municipal officials did a great job of presenting the authoritys performance to the panel of inspectors. Findings: 1. 2. It was found that the water safety plan had some shortcomings with regards to the lack of integration of risk assessment processes together with Rand water. The municipality is not monitoring for any chemical determinands.
Regulatory Impression: MidvaalLocalMunicipality did very well together with Rand Water in Meyerton but performed indifferently in the Vaal Marina system. The Department finds it challenging to comment on this blend of distinction and mediocrity. Initially very little information was available but the inspectors were left impressed with the willingness of municipal officials to make amendments and provide additional information to increase scores. Findings: 1. 2. 3. The water safety plan produced was evidently only produced to appease the Department. This is insufficient and needs to be improved significantly. Monitoring Programme requires amendments according to a risk assessment that is yet to be done. The municipality is reminded that it is required to submit all analysis results on a monthly basis to the Department.
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Mogale City Local Municipality Mogale City LM; Rand Watera

96.19%
Nokeng Tsa Taemene Local Municipality Nokeng Tsa Taemene LM; Magalies Watera
65.22%

Systems

Systems
Performance Area
Mogale City a
Rural Boreholes
Performance Area
Onverwacht boreholes
73 60 70 100 100 20 25 45
0 0
Cullinan a
Klipdrift a
Wallmansthal
97 99 93 100 100 100 100 84

1.0 0
68 95 59 100 100 20 100 43

13.0 0
82 98 96 100 100 100 34 40

2.0 0
73 10 70 100 20 45 40 23
0 0.3
87 90 88 100 100 100 40 53

1.7 0

97.32%()
97.75% NI NI 349 791 99.94%; WSP: 99.86% 100.00%; WSP: 100.00%
70.51% ()
86.00% NI NI 50 000 94.12% 100.00% (6 months)

49.16%()
49.63% NI (yield) NI 2 390 60.00% (11 months) 100% (4 months)
83.01% ()
61.25% NI NI 35 420 100.00%; WSP: 98.57% 100% (4 months); WSP: 100.00%
45.86%()
NA NI NI 20 710 95.24% (10 months); WSP: 98.10% 100% (3 months); WSP: 100% (1 m)
84.50% ()
61.88% NI NI 20 710 100.00%; WSP: 97.77% 100% (4 months); WSP: 99.70%(10 m)
Regulatory Impression: MogaleCity once again deserves the coveted Blue Drop certification for exceptional drinking water quality management. The Department was impressed with this municipalitys drive to inform its constituency in an extensive public campaign. The Lead Inspector noted: MogaleCityLocalMunicipality shows great commitment to the Blue Drop Certification Programme. In least then two (2) weeks after the Blue Drop assessment it obtained written commitment and budgetary provisions, from top Management, to address all the deficiencies that were identified with their current water quality management system. Further, the WSA maintains an extensive campaign to inform the public about the quality of their water as well as the right to know. However, it is recommended that the WSA forges a stronger working relationship with Rand Water to strengthen their working relationship on all aspects of water quality management and especially to the importance of the water safety plan, the management of the incident management protocol and contingency planning if things do go wrong. Regulatory Impression: The NokengMunicipality improved its performance significantly in three of its systems which is remarkable in its own right. This is impressive. The Department was however discouraged by the indifference management of this municipality shown when they were informed on risks various conditions posed to safe supply of drinking water during the year. The adoption of an adequate risk assessment and implementation of effective control measures, especially where borehole are utilised at smaller peri-urban communities, are essential to prevent levels of contamination noted. However taking nothing away from the officials who diligently adhered to the Blue Drop requirements, the Department wishes to encourage all concerned to continue prioritising the effective management of drinking water quality in its entirety.
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Randfontein Local Municipality Rand Water a

95.24%
Westonaria Local Municipality Westonaria LM; Rand Watera

84.34%

Systems

Systems
Performance Area
Randfontein a
Performance Area
Bekkersdal a
Glenharvie a
Suurbekom a
94 96 93 94 100 90 100 87
1.0 0
59 90 81 90 100 82 90 78
3.7 1.6
59 90 81 90 100 82 90 78
3.7 1.6
59 90 81 90 100 82 90 78
3.7 1.6

95.24% ()
87.31% NI NI 150 000 98.80%; WSP: 99.86% 99.63%; WSP: 100.00%

84.37%()
88.28% NI NI 60 000 100.00%; WSP: 99.86% No data; WSP: 100.00%
84.42% ()
84.42%()
Regulatory Impression: RandfonteinLocalMunicipality made significant improvement to the extent where they together with Rand Water deserve Blue Drop certification. The Department wish to congratulate the water services authority on this prestigious feat. The Lead Inspector noted: RandfonteinLocalMunicipality responded very well to deficiencies identified during the assessment session. They arrived well prepared for the confirmation session and presented all the necessary documents that were required to address the identified gaps. Scrutiny of the BDS showed that they had updated all their data just prior to the confirmation session. However, to ensure further progress on how the WSA manages its BDS it is recommended that the BDS be used as a management tool to improve quality management within the Water Supply System and as such water quality data must be uploaded on a monthly basis. Regularly checks should be made on the uploaded data to ensure that there are no omissions or errors regarding the uploaded data. The municipality is also required to ensure that the relevant control measures are implemented to ensure microbiological compliance within the reticulation system is improved even further. This will ensure all round excellence.
Systems
Performance Area
Wagterskop a
Waterpan a
Westonaria a
59 90 80 90 100 82 90 78
3.7 1.6
59 90 81 100 100 50 90 78
5.5 1.6
59 90 81 90 100 82 90 78
3.7 1.6

84.35%()
88.28% NI NI 1 000 100.00% (11 months); WSP: 99.86% No data; WSP: 100.00%
77.07%()
88.28% NI NI 100 92.86%; WSP: 99.86% No data; WSP: 100.00%
84.42%()
GAUTENG
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Regulatory Impression: Together with Rand Water, Westonaria performed rather well during the last Blue Drop assessment. The implementation of an effective water safety planning was found to be a major shortcoming which compromised better scores. Findings 1. The water safety plan should be drafted and implemented to augment the risk based approach adopted by Rand Water. This should include the development of a monitoring programme that includes chemical determinands.
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CHAPTER 6 KWA-ZULUNATALPROVINCE
Introduction
Water services delivery is performed by fourteen (14) Water Services Authorities in Kwa-Zulu Natal via 187 drinking water supply systems. Umgeni Water and Uthukela Water Boards are the main Water Services Providers in the Kwa-Zulu Natal that abstract, treat and feed drinking water to the various municipal networks via a number of bulk water supply schemes.
Provincial Best Performer Ugu District Municipality is the best performing municipality in Kwa-Zulu Natal Province: 98.82% Municipal Blue Drop Score
A total design capacity of 1362 is available for drinking water supply in Kwa-ZuluNatalProvince, distributed over 187 supply systems. Operational data is not available for all systems, however the existing data indicates average operating capacities between 71 and 210.5%. This result in an average output volume (final water) of 1147 Ml/day. MICRO SIZE <0.5 M/day No of Water Supply Systems System Design Volume (M/day) Average Operating Capacity (%) Output volume (M/day)
SMALL SIZE 0.5-2 M/day 43 41.7 79.6 33.2
MEDIUM SIZE 2-10 M/day 38 155.8 70.9 110.5
LARGE SIZE <10-25 M/day 18 312.0 95.1 296.4
MACRO SIZE >25 M/day 14 843.1 91.1 767.2
Total
47 9.4 210.5 98.9
187 1362.0 84.2 1146.6

Analysis of the Blue Drop assessments and site inspection results indicate that performance vary from
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excellent to very poor. A total of 100% municipalities were assessed during the 2010/11 Blue Drop Certification. BLUE DROP COMPARATIVE ANALYSIS Performance Category 2009 2010 2011 14 (of 14) (100%) 187 138 (73.80%) 49 (26.20%) 7 80.49% Performance trend N/A
Incentive-based indicators 13 (of 14) 14 (of 14) Number of municipalities assessed (93%) (100%) Number of water systems assessed Number of Blue Drop scores 50% Number of Blue Drop scores <50% Number of Blue Drop awards PROVINCIAL BLUE DROP SCORE N/A = Not applied 16 13 (81.25%) 3 (18.75%) 2 73% 173 101 (58.38%) 72 (41.61%) 1 65.91%
The 100% assessment coverage serves to affirmation the continued commitment by Kwa-Zulu Natal municipalities and the Water Boards to provide reliable and uninterrupted water supply to consumers. Through the Blue Drop process, municipalities are renewing their operational baselines and reprioritise their plans with the primary objective of raising the current performance status in terms of municipal drinking water quality management. The trends analysis indicates that Kwa-Zulu Natal is succeeding in its endeavour to improve the Provincial Blue Drop score. After an initial decline in Blue Drop Score between the 2009 and 2010 assessment cycles, the Provincial Blue Trend Analysis: Provincial Blue Drop Drop score increased from 65.91 to Score Years 2009 to 2011 80.49%, which places KZN amongst the better performers on a national scale. Unfortunately this view is scewed, as the high scoring municipalities are balancing the few very low scores which is noted with concern in the province. Whereas only 101 system obtained Blue Drop scores 50% in 2010, 138 systems obtained >50% in the 2011 Blue Drop cycle. In addition, the number of systems scoring between 90 100% increased from 7 (2010) to 22 (2011) systems, as indicated in the pie chart hereunder. However, the most significant statistic is the Provincial Blue Drop Score of 80.49%, which place Kwa-Zulu Natal in an above average position on the national performance log.
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When comparing 2011 Blue Drop results with 2009 and 2010, the following trends are observed: 178 systems are assessed in 2011 compare to only 16 (2009) and 173 (2010) 7 systems achieved Blue Drop Certification, compared to 1 (2010) and 3 (2009) 12.9% systems scored between 0-33% in 2011, compared to 56% in 2010, which moves a substantial portion of critical systems into more acceptable positions 32.5% of all systems are now in excellent and very good state (2011) compared to 28.3% of systems in 2010. With the above results, KZN is making a leaving a remarkable signature in terms of overall improved Blue Drop status. Readers need to be mindful that Blue Drop Certification follows a regulation strategy that facilitates gradual and sustainable improvement.... Thereby, Blue Drop requirements become more stringent with every assessment cycle. Municipalities who merely maintained their water on same levels year in and out, is likely to achieve reduced Blue Drop scores, whilst municipalities that drive continuous improvement, are likely to be awarded with improved Blue Drop scores with each assessment cycle.
Conclusion
The Blue Drop results for 2011 indicate that municipal drinking water quality management in Kwa-Zulu Natal vary from excellent to good, with 4 systems that need attention, as indicated in the Provincial Performance Log. The overall business of drinking water supply and quality management is satisfactory, however areas of concern are raised where improvement is required. Kwa-Zulu Natal is taking the third position of best performing provinces in the country. Seven Blue Drop Certificates are awarded in Kwa-Zulu Natal:

1 Blue Drop 2 Blue Drops 1 Blue Drop 4 Blue Drops
: : : :
eThekwini Metro Municipality / Umgeni Water Ilembe Local Municipality / Umgeni Water and Siza Water Msunduzi Local Municipality Ugu District Municipality / Umgeni Water
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Amajuba District Municipality Uthukela Watera

84.43%
Regulatory Impression: The regulator is encouraged with the continued improvement of the drinking water quality (DWQ) management performance of the AmajubaDistrictMunicipality. DWA is optimistic that if the municipality, with Uthukela Water as service provider in all the supply systems, continue their efforts to implement findings of the recently developed water safety plan, further improvement will ensue. Compliance monitoring confirms water of excellent quality in the Utrecth, DanhauserTown and DurnacolTown water supply systems. Evidence that the municipality (&WSP) maintains risk-based monitoring (data of a full SANS 241 (South African standard for drinking water) analyses per supply system, will result in DWA giving full credit for the DWQ compliance. Chemical monitoring in the Hattingspruit, Alcockspruit and Utrecth Waterval systems should also commence for the municipality to have sufficient information to confirm that water supplied to residents is safe for human consumption. Process control was identified another aspect requiring improvement. In particular process control should be shown adequate / competent to maintain operation of all the water treatment systems, O&M manuals should be available and in-use to maintain optimum treatment efficacy. The lead inspector for the 2011 assessment further requested that the WSA / WSP improve distribution of their sampling points to cover the entire area of supply, populations affected by borehole systems furthermore needs to be registered on BDS. The WSA / WSP thereafter have to plan for future monitoring of the affected populations.

Systems
Performance Area
Utrecth a
DanhauserTown a
DurnacolTown a
58 40 78 100 100 85 100 78

6.7 0.2
58 80 78 100 100 85 100 63

6.1 0.2
58 40 78 100 100 85 100 63

7.3 0.2

84.33% ()
70.88% 4.5 44% 23 285 85 100.00% 100.00%
85.55% ()
71.88% 2 60% 14 152 84 100.00% 100.00%
82.75% ()
66.88% 1.6 75% 8 754 137 100.00% 100.00%
Systems
Performance Area
Hattingspruit a
Alcockspruit a
Utrecth - Waterval
0 10 36 100 100 60 100 40

11.2 0.3
48 100 78 100 100 60 100 93

7.0 0.3
48 100 78 100 100 70 100 93

6.0 0.5

59.88% ()
63.88% 1.6 75% 3 000 400 100.00% No data
83.75% ()
NA 108 (combined) 78% 3 000 >500 100.00% No data
85.85% ()
NA 108 (combined) 78% 5 000 >500 100.00% 100.00% (1 month)
Systems not assessed: Dannhauser Rural, Utrecht Rudimentary Boreholes and Dannhauser Rudimentary Boreholes
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eThekwini Metropolitan Municipality eThekwini MM; Umgeni Watera

95.71%

Systems
iLembe District Municipality iLembe DM; Water and Sanitation SA (WSSA)a; SAPPIb; Umgeni Waterc; Siza Waterd
85.54%
Performance Area
eThekwini Maina
Ogunjini

Systems
Performance Area
Sundimbili a
Mandeni b
uThukela b
Mathonsi
100 96 96 100 100 88 100 93

1.7 0.5
97 50 64 100 100 60 100 74

4.1 0
82 80 100 95 100 100 50 100

1.6 0
73 50 81 100 100 53 25 52
1.8 0.1
73 40 81 100 100 85 25 48
1.4 0.2
73 40 63 100 100 10 25 48
2.3 0

96.05% ()
96.08% 1305 3 285 026 98.29%; WSP: 99.89% 100.00% (1 month); WSP: 100.00%
79.08% ()
NA 1 128% 4 800 266 85.71% (5 months) 100.00% (1 month)

91.54% ()
70.63% 27 67% 70 000 258 97.68% 100.00%
61.78% ()
29.38% 2 115% 10 000 230 95.90% 100% (11 months)
69.49% ()
04.50% 2 100% 9 000 222 100.00% 100% (11 months)
46.00% ()
19.38% NI NI 3 600 67.90% No data
eThekwini Metro and Umgeni Water worked well to maintain the illustrious Blue Drop status for the eThekwini main system. The panel of inspectors were impressed with the level of preparedness shown for the assessment from both municipality and Water Board. The Blue Drop certified status was under threat though for a short while due to incorrect data records. The microbiological compliance figure was adjusted after eThekwini found that the validation data for Colilert had been erroneously submitted to DWA as compliance data. This resulted in a duplication of data for some points giving an incorrect compliance figure which was certainly not favouring their performance. This was rectified in time, but the Metro is advised to prevent such a situation from reoccurring. The Metro is required to implement measures to drastically improve the performance of the Ogunjini water treatment plant. Even though only a small part of Durban receives water from this system it should be noted as underperforming, especially as far as quality compliance is concerned. The chemical compliance monitoring should be increased; especially at the Ogunjini plant.
Systems
Performance Area
Makwanini
Amatikhulu Centre
73 50 49 100 0 10 25 48
2.3 0
Ifalethu
Ohwebede
73 50 49 100 0 10 25 48
2.3 0
73 56 49 100 0 60 25 48
2.1 0.3
73 50 49 100 0 10 25 48
2.3 2.3

40.63% ()
15.38% NI 0.03 3 900 43.75% (8 months) No data
40.63% ()
19.38% NI 0.15 3 600 70.37% (8 months) No data
55.47% ()
49.63% NI 0.025 3 000 100% (8 months) No data
40.63% ()
19.88% NI 0.040 - 0.100 3 200 60.00% (8 months) No data
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Systems
73 50 36 100 0 10 25 48
2.3 0
73 50 36 100 0 10 25 48
2.3 0
73 50 48 100 0 10 25 48
2.3 0
73 50 55 100 100 10 25 48
2.3 0
Systems
Performance Area
Hlanganani
Lambothi
Ethembeni
Uthukela Mouth
Performance Area
ZinkwaziBeac hc
85 50 66 100 100 96 75 46
1.0 0
BlythedaleBe ach c
86 50 65 100 100 85 75 46
1.2 0.3
NdwedweTo wn c
85 100 79 100 100 20 75 98
3.5 0
MontebelloH ospital c
85 40 79 100 100 85 75 53
1.1 0

39.38% ()
19.88% NI 0.0.3 - 0.1 2 760 33.33% (3 months) No data
39.38% ()
19.88% NI 0.01 - 0.02 5 000 75.00% (4 months) No data
40.63% ()
19.88% NI 0.01 - 0.04 3 000 55.56% (8 months) No data
46.25% ()
19.88% NI 0.016 2 000 60.32% No data

78.62% ()
55.63% 0.6 (yield) 146% 5 000 175 97.71% 100.00%
75.28% ()
51.13% 0.419 (yield) 270% 5 000 226 100.00% 100% (6 months)
72.41% ()
72.63% 45 89% 56 000 >500 90.82% 100% (11 months)
76.76% ()
58.50% 0.7 33% 10 000 <50 100.00% 100% (5 months)
Systems
73 50 43 100 0 10 25 48
2.3 0
89 100 96 100 100 100 95 98

0.5 0
85 50 96 100 100 100 75 98

1.9 0
83 100 89 100 100 100 75 98

1.1 0
Systems
Performance Area
Matzipele
Dolphin Coast
c;d
KwaDukuzaT own c
Groutville c
Performance Area
eMayelisweni
Ntabaskop c
Isiminya c
Esidumbini c
85 40 79 100 50 20 75 46
2.1 0
85 40 79 100 50 20 75 46
2.1 0
85 38 79 100 100 20 75 46
2.0 0
85 40 76 100 50 20 75 46
2.2 0

40.00% ()
19.88% NI (yield) 0.008-0.01 500 60.00% (5 months) No data
97.03% ()
84.13% 45 88% 54 300 >500 98.77% 100.00%
91.44% ()
54.05% 11 145% 70 000 227 98.98% 100.00%
95.01% ()
36.13% 45 89% 8 900 >500 99.26% 100.00%

54.67% ()
54.67% ()
39.25% 0.27 30% 5 000 <50 90.00% (11 months) 100% (5 months)
56.87% ()
38.50% 2.0 0 5 000 90.59% 100% (4 months)
54.32% ()
55.50% 1 80% 10 000 80 85.96% (11 months) 96.00% (6 months)
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Systems
85 40 31 100 100 20 75 46
2.2 0
85 50 63 100 50 85 75 46
1.3 0.3
85 40 31 100 100 85 75 46
1.4 0.3
85 14 19 100 100 85 75 46
1.5 0.3
Systems
Performance Area
Glendale Heights c
Glendale c
KwaSathanec
Madundube c
Performance Area
Ntunjambili c
VukileHigh School c
74 40 78 100 100 85 75 46
1.2 03.
Isithundu c
Mbitane c
74 40 86 100 100 85 75 46
1.2 0.3
74 40 33 100 0 45 75 46
2.2 0.6
74 40 68 100 0 10 75 46
2.3 0

52.48% ()
59.50% 0.03 833% 10 000 <50 76.92% 100% (5 months)
72.77% ()
60.75% 0.03 3920% 10 000 96 100% (11 months) 100% (5 months)
71.10% ()
59.50% 0.03 833% 1 000 249 100.00% 100% (5 months)
67.42% ()
43.25% 0.04 705% NI 100.00% 100% (6 months)

74.67% ()
44.06% 0.314(yield) 95% 7 500 <50 98.62% 100% (2 months)
73.95% ()
35.56% 0.2 NI 10 000 100.00% 96.15% (6 months)
53.37% ()
17.56% 0.2 303% 1 312 46 100% (4 months) No data
46.48% ()
16.31% 0.1 188% 1 000 188 79.87% (10 months) 94.44% (2 months)
Systems
85 40 60 100 50 59 75 46
1.7 0.5
85 80 60 100 100 29 75 46
1.8 0.2
85 70 89 100 0 85 75 46
1.2 0.3
74 40 96 100 100 29 75 46
1.9 0.3
Systems
Performance Area
Waterfall c
Masibambisane c
Ngcebo c
Mphumula c
Performance Area
Mushane c
Maqumbi c
Driefontein c
74 80 58 100 20 10 75 46
2.3 0
74 80 43 100 100 20 75 46
2.1 0
74 80 56 100 100 85 75 46
1.1 0.3

63.94% ()
40.75% NI (yield) 0.1 0.5 1 000 100% (11 months) 78.26% (4 months)
61.62% ()
17.56% 0.8 102% 13 000 62 94.83% 100% (1 month)
74.73% ()
07.06% 0.456 65% 31 980 <50 98.00% (9 months) 100% (4 months)
59.58% ()
32.56% 0.43 44% 3 500 54 95.00% 95.45% (4 months)

50.50% ()
16.31% 0.08 51% 3 000 <50 77.50% (10 months) No data
55.76% ()
54.06% NI (yield) 0.218 38 000 90.50% 100.00% (5 months)
75.70% ()
NA 0.08 162% 10 000 <50 100.00% 100.00% (6 months)
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Regulatory Impression: Although not satisfactory, iLembe LocalMunicipality showed improved performance. With the exception of 3 water supply systems, most of the 39 registered supply systems shows increased Blue Drop scores. The Department commends iLembe, assisted by Umgeni Water Board, for excellent management of drinking water quality (DWQ) in the DolphinCoast and Groutville water supply systems which qualifies for Blue Drop Certification status. WSSA contributed to this wonderful feat in the DolphinCoast system. While the municipality (assisted by all water services providers) maintains the effort to further improve on all aspects of DWQ management, urgent attention should be given to disinfection of water supplies in 21 supply systems. Water in all of these systems, reported mostly under the control of the municipality alone, poses an unacceptable risk of infection to consumers. DWA needs to be furnished with information within 60 days depicting how the municipality intends on ensuring that all consumers within its area of supply receive water meeting the requirements of the South African standard for drinking water (SANS 241). Most systems presented information to confirm the water safe from chemical risks. Aluminium failures in the eMayelisweni and Waterfall supply systems, however, rendered the water not suitable for human consumption. The WSA / WSP are consequently encouraged to improve treatment efficacy. DWA in conclusion requests the municipality, and all service providers, to again confirm that the responsibilities of the various service providers are correctly noted per respective supply system. Although the assessment improved from previous years, challenges again ensue following the continued upload of information by the WSA and all service providers just prior the 2011 confirmation assessments. Since legally required to do so, DWA consequently requests that the WSA and all WSP's in future maintains monthly submission of information to prevent the upload of large volumes of information just prior the Blue Drop assessments.
Msunduzi Local Municipality Umgeni Water a

95.60%

Systems
Performance Area
Msunduzi a
90 100 99 88 100 89 100 100

1.2 0.2

95.60% ()
73.19% 390 73% 536 613 >500 99.31% 100.00%
Regulatory Impression: The Department commends Msunduzi Local Municipality with the excellent performance in the management and operations of the Msunduzi water supply system which qualifies for Blue Drop Certification status. The municipal officials and representatives from Umgeni Water were truly well prepared and found to place the required value to drinking water quality (DWQ) management practices. Drinking water was evaluated as having excellent microbiological and chemical quality. The Department congratulates Msunduzi for implementing and maintaining a comprehensive microbiological water quality monitoring programme which allowed DWA to confirm that the excellent quality water supplied by Umgeni Water remained safe for human consumption until the point of use. Information provided by Umgeni Water furthermore confirmed that the water meets the chemical requirements set in the South African national drinking water standard (SANS 241). DWA however applied a partial penalty for the lack of information by the municipality to confirm no chemical water quality deterioration in the distribution network. Msunduzi is encouraged to complete a full SANS 241 analyses as part of their risk assessment, findings should be used to inform future chemical compliance monitoring. Findings 1. Msunduzi should maintain effort to develop a water safety plan for the distribution network, roles and responsibilities should be clearly defined, while management ensures availability of budget to meet deadlines for implementing control measures.
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Newcastle Local Municipality uThukela Watera

75.61%
Sisonke District Municipality Sisonke DM; Umgeni Watera

40.09%

Systems

Systems
Performance Area
Newcastle a
Charlestown a
Performance Area
Ixopo a
Kokstad
Underberg
St Apponlinars
71 100 78 84 50 37 100 93
6.0 0.1
32 28 48 65 100 50 0 20
2.3 0.1
71 99 78 100 100 44 50 93
6.9 0
18 45 48 91 100 10 10 56
1.1 0
18 45 35 91 100 10 10 58
1.1 0
18 85 40 96 20 0 10 58
1.1 0

75.93% ()
75.00% 108 78% 353 000 238 96.10% (11 months) 100.00% (4 months)
40.69% ()
53.75% NI NI 2 000 99.88% 100.00%

77.17% ()
83.63% 3 2.5 50 000 94.74% 100.00%
35.18% ()
54.13% 0.018 NI 28 000 91.57% No data
33.93% ()
34.13% 3.5 NI 18 000 75.00% No data
31.65% ()
34.88% 1.1 NI 12 000 70.00% (10 months) No data
From a regulatory perspective, the situation in Newcastle Local Municipality improved slightly from previous assessments, areas of concern still in clear view is the limited correspondence between Newcastle (assisted by uThukela Water as water services provider) and the Pixley ka Seme Local Municipality supplying Charlestown with water from the Volksrust water treatment plant. Areas of concern (i.e. water safety planning, process control and adequacy of the monitoring programme) can only improve if Newcastle shows that Charlestown is managed according risks which had been identified from the treatment facility. Actual drinking water quality (DWQ) compliance within the Newcastle supply systems needs to improve before the municipality and uThukela Water can content for Blue Drop certification. Disinfection needs to be optimised, while monitoring occurs for 12 months as required for microbiological determinands. Chemical monitoring also needs to improve, in particular proof of a full SANS 241 analyses (South African standard for drinking water) needs to be submitted to confirm that monitoring only fluoride is sufficient to confirm that drinking water is safe for lifetime human consumption.
Systems
Performance Area
Hlanganani / Pulela
18 35 34 91 100 10 10 58
0.5 0
Riverside
Isibi
Bulwer
18 35 0 5 0 0 0 58
0 0
18 45 39 89 0 10 10 50
0 0
18 35 30 91 100 10 10 58
2.3 0

32.80% ()
34.13% 0.45 NI 22 000 58.33% No data
15.00% ()
26.99% ()
30.88% 1.08 NI 10 000 37.50% (8 months) No data
35.55% ()
NA 0.472 NI 30 000 16.67% No data
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Systems
Performance Area
Highlands / Wasbank
18 25 0 0 0 0 0 30
0 0
Creighton
Jolivet / Vulamehlo
18 25 26 100 0 45 10 0
2.3 0.6
Regulatory Impression: From a regulatory point of view, drinking water quality (DWQ) management services by Sisonke presents a high risk situation to public health. The Department of Water Affairs expresses a zero confidence level in the municipalitys ability to render safe and sustainable DWQ management services. Apart for the good performance in the Ixopo system, which largely reflects the performance of Umgeni Water as service provider, DWA considers the increase in evaluated supply systems as means to monitor the entire area of supply the only positive step in the DWQ management approach of the WSA. It is a concerning factor that the microbiological quality of drinking water in almost all the supply systems continues to show non-compliance to national legislation (SANS 241). The water is evaluated to pose a significant risk of infection. The situation demands the urgent attention of the municipal administration and governance, the Regulator trusts that the risks to public health will motivate the municipality to improve disinfection as a control measure without further hesitation or excuse. DWA also notes that apart from data submitted by Umgeni Water in the Ixopo system, Sisonke made no attempt to provide the Department with information to access the chemical quality of water in all the supply systems. Conservatively until proven otherwise, the Department therefore also assumes the water unsuitable for human consumption due to chemical contaminants. DWA requires proof within 30 days that the microbiological non-compliances are being addressed. Action plans must furthermore state how the municipality intends on implementing risk-based chemical water quality monitoring. Findings 1. DWA congratulated Sisonke during the 2010 assessment for commencing with a risk assessment process. Disconcerting Sisonke provided no information during this assessment to confirm continuation of the process, no data on the Blue Drop System (BDS) further confirms that a full SANS 241 analyses had not been done to inform the risk assessment process. No information was available to DWA to evaluate the management of incidents as reported to be done by the municipality during the previous assessment. Process Control needs to be addressed to ensure compliance at all the treatment systems with Regulation 2834. DWA notes some attempts to improve asset management, little information was however presented on O&M.
18 85 33 91 100 10 10 58
2.3 0

09.63% ()
22.63% 0.82 NI 28 000 No data No data
38.80% ()
56.13% 1 NI 25 000 91.67% No data
29.50% ()
Systems
Performance Area
Umzimkulu
Donnybrook Boreholes
18 95 33 91 100 10 10 50
2.3 0
18 25 31 96 20 45 10 2
2.3 0.6
2.

38.68% ()
35.38% 5 NI 25 000 65.22% No data
30.78% ()
Systems not assessed: Emacabazini (not commisioned), Nokweja (not commisioned), Franklin (not under control of WSA), Hlokozi (managed by Ugu DM), High-flats (managed by Spoornet), Springfield, Mahehle and Mzinkulu
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92.82%
Hibberedene to Ramsgate Southbroom to Port Edward Ghost Town to Mazakhele Kwajali to Mlozane
Performance Area
Systems
Systems
Ugu District Municipality Ugu DM; Umgeni Watera
Performance Area
KwaHlongwa
Phungashe & Ndwebu
Mehlomnyama & Oshabeni
Vulamehlo & Jolvet
98 50 93 89 100 93 100 94
1.8 0.1
98 50 93 89 100 93 100 94
1.8 0.1
98 60 93 89 100 20 100 94
5.7 0.1
98 60 93 89 100 93 100 96
1.9 0.1
98 100 93 89 100 80 100 94

2.0 0.1
98 100 93 89 100 100 100 94

0.9 0.1
98 70 93 89 100 100 100 93

1.5 0.1
98 50 93 89 100 93 100 96
2.2 0.1

92.05% ()
61.50% 0.5 40% 13 727 <50 97.50% 100.00%
92.05% ()
87.00% 0.3 67% 26 698 <50 97.44% 100.00%
75.19% ()
83.00% 1.8 13% 7 070 <50 93.10% 100.00%
93.43% ()
71.50% 1.5 120% 19 124 94 100.00% 100.00%

91.24% ()
89.25% 54 87% 105 045 447 98.45% 100.00%
96.11% ()
89.25% 20 80% 65 135 245 98.44% 100% (11 months)
95.32% ()
87.00% 1.4 114% 20 000 79 100.00% 100.00%
92.66% ()
77.00% 3.6 94% 30 000 112 99.05% 100.00%
Systems
Performance Area
KwaFodo to Esitholweni
KwaMbotho to KwaBhidla
KwaNyusa to Ekuzameni
KwaNyusa to St Martin
Systems
Performance Area
Kwalembe to Dududu
Kwandelu to Morrisons
Mathulini
Umzinto*
98 60 93 89 100 93 100 96
1.9 0.1
98 60 93 89 50 93 100 94
2.1 0.1
90 90 93 89 100 100 100 84

1.5 0
90 90 93 89 100 100 100 84

0.8 0
98 50 93 89 100 53 100 94
4.1 0.1
98 50 93 89 100 53 100 94
4.1 0.1
98 50 93 89 100 93 100 94
1.8 0.1
98 50 93 89 100 93 100 94
1.8 0.1

93.43% ()
84.00% 0.75 100% 10 000 75 97.53% 100% (11 months)
90.83% ()
56.00% 1.4 43% 24 000 <50 100% (11 months) 100% (11 months)
95.16% ()
86.00% 7.5 129% 46 386 208 99.67% 100.00%
96.61% ()
87.50% 12 75% 1 000 >500 98.67% 100.00%

82.30% ()
60.50% 0.36 14% 17 416 <50 95.89% 96.67% (10 months)
82.30% ()
84.00% 0.48 42% 5 700 <50 95.83% (11 months) 100% (8 months)
92.05% ()
85.50% 0.36 56% 9 072 <50 100.00% 100% (10 months)
92.05% ()
83.75% 0.5 40% 2 720 73 100.00% 100.00%
* Umzinto to Pennington to Scottburg Systems not assessed: Hlokozi (intermittently used) and Boreholes
KWA_ZULU NATAL
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KWA_ZULU NATAL
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Regulatory Impression: The regulator is most optimistic regarding the continued improvement of the drinking water quality (DWQ) management performance of the municipality. Apart from 1 system, UguDistrictMunicipality showed a marked improvement in Blue Drop scores for all 16 systems when compared to the 2010 results. The improved performance allows DWA to award 4 water supply systems with Blue Drop certification status. DWA acknowledges the contribution of Umgeni Water as bulk services provider in 2 of the supply systems receiving Blue Drop status. DWA encourages the municipality to maintain the performance and strive for excellence, with some effort, Ugu can achieve Blue Drop status in all their supply systems. DWA furthermore reminds the municipality in particular that a full SANS 241 analyses (South African standard for drinking water) needs to be conducted per supply system to confirm that risk based monitoring thereafter maintained by the municipality covers all potential hazards.
Umgungunlovu District Municipality Umgungunlovu DM; Umgeni Watera

56.22%
Systems
Performance Area
Mpofana
Umgeni Bulk Supply* a

76 98 81 100 100 100 50 96
2.5 0
Mtulwa
Appelbosch
63 72 56 99 50 45 40 0
7.8 0.3
62 69 41 100 0 45 40 40
4.3 0.6
50 59 58 100 100 20 40 48
7.8 0

54.99% ()
NA 6.5 99% 18 000 357 95.77% (11 months) 100% (4 months)
91.12% ()
69.63% 120 100% 99.78 100.00%
53.31% ()
54.11% ()
NA 1.2 78% 3 790 246 90.91% 88.89% (2 months)
Systems
Performance Area
Makeni
Lidgetton West
62 59 54 100 20 85 40 48
3.3 0.3
Rosetta
Endaleni
62 59 52 100 0 20 40 40
4.5 0
62 59 57 100 50 70 40 40
9.6 0.5
62 59 43 98 100 85 40 40
3.1 0.3

45.86% ()
NA NI NI 6 200 35.71% (9 months) 100% (1 month)
66.55% ()
69.63% NI NI 2 672 100% (10 months) 100% (1 month)
68.51% ()
NA 0.6 58% 350 >500 100% (11 months) 94.29% (2 months)
68.06% ()
NA 0.36 NI 2 709 97.30% 100% (1 month)
* Howic Town, Umphokomeni, Hilton, Camperdown village, Wartburg, Hannover, Dalton, uMshwathi area
KWA_ZULU NATAL
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KWA_ZULU NATAL
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Systems
Performance Area
Richmond
Nzinga
Impendle Spring
62 59 58 100 100 20 40 48
7.8 0
62 29 58 100 100 20 40 40
7.8 0
62 69 49 100 50 20 40 40
7.8 0
While the municipality continue efforts to improve the frequency of comprehensive monitoring, risk based chemical monitoring also needs to commence in the Mtulwa and Ntanzi supply systems. DWA noted that some confusion existed between the municipality and Umgeni Water over point of use sampling, the WSA should ensure that the service agreement with Umgeni Water clearly stipulates the requirements for monitoring. Management should furthermore show support by availing funds for Umgeni to maintain the agreed monitoring. Together the WSA and WSP should also confirm adequate monitoring coverage (especially in all the areas now combined under the Umgeni Bulk Supply system), while credible data submission ensues. DWQ in Appelbosch, Makeni, Richmond and Nzinga was evaluated of unacceptable microbiological quality, the water exposed consumers to a risk of infection. This risk to public health was also confirmed by chemical non-compliances with the South African standard for drinking water (SANS 241). DWA needs to be furnished with information within 60 days confirming how the municipality intends on ensuring supplies of water safe for human consumption. Other areas requiring improvement includes performance publication to the public, while the WSA provides DWA with information detailing asset management within the municipality.

55.99% ()
69.93% 1.5 0.001% 4 449 93.94% 100.00% (1 month)
51.86% ()
NA 1 NI 1 347 91.67% 94.44% (2 months)
52.49% ()
69.63% NI NI 671 90.91% (11 months) 100.00% (1 month)
Systems
Performance Area
Ntanzi
Gomane Boreholes
62 49 52 100 0 55 40 40
4.2 0.6
62 19 51 100 100 85 40 0
7.8 0.3

55.28% ()
62.71% ()
NA NI NI 5 037 97.62% 100.00% (2 months)
Systems not assessed: Untreated Springs and Boreholes Regulatory Impression: Although ample room still exists for improvement, DWA is encouraged to note that Umgungunlovu presented another 9 water supply systems for evaluation in an attempt to ensure that the municipality monitors their entire area of responsibility. Efforts to monitor drinking water quality (DWQ) in all the supply systems are further promise of improved DWQ management.
KWA_ZULU NATAL
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KWA_ZULU NATAL
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uMhlathuze Local Municipality uMhlathuze LM; Water and Sanitation SA (WSSA)a

89.26%
uMkhanyakude District Municipality uMkhanyakude DM; Water and Sanitation SA (WSSA) a

32.45%

Systems

Systems
Performance Area
Nsezi
Ngwelezana
Mzingazi a
eSikhawini/ eSikhaleni a
70 62 93 100 100 100 100 76
2.6 0
Performance Area
Hlabisa a
Nkolokotho a
Mtubatuba a
Hluhluwe 1 a
70 70 86 93 100 100 100 82

0.9 0
68 82 93 100 100 100 100 76

2.3 0
70 52 93 100 100 100 100 76

2.8 0
8 25 30 63 50 20 25 22
4.5 0
8 25 38 74 0 20 25 22
4.5 0
8 25 38 62 50 78 25 18
4.5 0.4
8 25 32 52 50 20 25 18
4.5 0

88.90% ()
NA 132 89% 25 119 >500 100.00% 100% (6 months)
91.35% ()
79.75% 8 98% 61 658 121 100.00% 100.00%
89.28% ()
NA 65 78% 108 121 468 99.43% 100.00%
90.07% ()
79.75% 36 89% 143 080 223 100.00% 100.00%

28.49% ()
16.44% 3 90% 120 000 <50 63.16% (11 months) 69.23% (7 months)
27.36% ()
NA 5 110% 200 000 <50 93.33% (8 months) 100% (5 months)
45.82% ()
27.75% 12 106% 280 000 <50 100% (11 months) 100% (9 months)
27.53% ()
NA 5 80% 150 000 <50 72.73% (11 months) 100% (9 months)
Regulatory Impression The improvement since the previous Blue Drop assessment is remarkable, indicating the commitment of uMhlathuze LocalMunicipality and WSSA to ensure the effective management of drinking water quality according to the rigorous criteria set by this regulatory approach. This performance edges ever closer to the excellence target; indicating that Blue Drop certification is imminent. The Lead Inspector noted: The WSA was well prepared for the assessment. Many of the issues raised in the BD certification system have received attention from the WSA but have not yet fully been implemented or adopted. The Water Safety Planning processes and water quality monitoring being the most important. Findings: 1. Management is yet to sign their commitment towards the water safety planning process. This is essential to ensure the implementation of identified control measures as part of a proactive approach to drinking water quality management. Sampling must be amended to the risk assessment process. Both determinands (according to risks) and sampling points (critical control points) need to be addressed. It is noted that peak flows (4 times in 2010) exceeded design capacity of the works. This need to be addressed since treatment efficacy could be compromised. In addition to this it was reported that water losses is in the excess of 25% which could be contributing to this challenging situation.
Page 27
Systems
Performance Area
Hluhluwe 2 a
Mkuze a
Jozini (old) a
Jozini (new) a
8 25 29 62 50 20 25 18
4.5 0
8 25 34 62 50 20 25 18
4.5 0
8 25 29 60 100 78 25 18
4.5 0.4
8 25 27 75 0 78 25 18
4.5 0.4

27.75% ()
NA 3 67% 120 000 <50 86.89% (11 months) 100% (9 months)
28.25% ()
16.44% 3 67% 40 000 50 62.50% (11 months) 100% (7 months)
47.36% ()
NA 4 95% 120 000 <50 100.00% 100% (10 months)
42.95% ()
NA 5 90% 200 000 <50 100% (7 months) 100% (5 months)
2. 3.
KWA_ZULU NATAL
KWA_ZULU NATAL
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Systems
8 25 41 74 0 78 25 18
4.5 0.4
8 25 32 74 0 20 25 18
4.5 0
8 25 36 75 0 20 25 18
4.5 0
8 25 39 73 0 20 25 18
4.5 0
Systems
Performance Area
Malobeni a
Makhonyenia
Block 6 a
Mjindi a
Performance Area
Manguzi a
Enkanyezini a
Nondabuya a
Othobothini a
4 25 42 58 100 20 0 22
4.5 0
4 25 40 58 50 20 0 22
4.5 0
4 25 26 75 0 20 0 22
4.5 0
4 25 31 75 0 78 0 22
4.5 0.4

44.31% ()
24.75% 1 50% 12 000 <50 100% (8 months) 100% (5 months)
26.16% ()
24.75% 1 90% 40 000 <50 78.57% (8 months) 100% (5 months)
26.60% ()
26.75% 1 20% 20 000 <50 80.00% (6 months) 100% (4 months)
26.81% ()
24.75% 1 50% 20 000 <50 92.31% (8 months) 100% (5 months)

29.02% ()
16.44% 1 35% 12 000 <50 76.19% 100% (9 months)
26.34% ()
16.44% 1 25% 12 000 <50 69.57% (11 months) 100% (9 months)
23.28% ()
NA 1 40% 12 000 <50 75.00% (4 months) 100% (4 months)
40.95% ()
NA 1 50% 20 000 <50 100 % (7 months) 100 % (5 months)
Systems
Performance Area
Mseleni a
Mbazwana a
Shemula a
Phophopho a
A report card was not prepared for the zero Blue Drop score calculated for the Mkuze River supply system Systems not assessed: Small borehole systems (none receiving treatment) and Mkuze River WTW (not in use for last 2 years) Regulatory Impression: Regrettably, uMkhanyakudeDistrictMunicipality again performed poorly during the Blue Drop assessment, indicating that drinking water quality (DWQ) are not being managed effectively and that the expectations of the regulatory programme are largely not being met. Water in 15 of the assessed 20 supply systems were evaluated to pose a risk of infection due to microbiological non-compliances with the South African standard for drinking water (SANS 241). Water in 1 supply system was furthermore evaluated of unacceptable chemical quality. uMkhanyakude should urgently improve disinfection procedures at all the treatment plants (including the boreholes). Free available chlorine monitoring within the distribution networks should thereafter be maintained at a much higher frequency to confirm continuous treatment efficacy. The municipality has to provide the Department with information within 60 days to confirm that the microbiological water quality non-compliances had been addressed, municipal management should take accountability for turn-around of the situation. Failure to do so could result in serious health effects and even loss of human life. DWA noted the recent appointment of WSSA. Staff from WSSA was seen eager to ensure processes are put in place to improve drinking water services delivery within the municipality. uMkhanyakude municipal management should ensure that funds and resources are available to allow the service provider to implement and maintain improved DWQ management procedures. With limited staff, uMkhanyakude are currently not seen in a position to improve DWQ without the support from a service provider. Acknowledging the enormity of the task to improve the quality of service delivery within uMkhanyakude, WSSA is furthermore advised to ensure that staff delegated to this WSA has the required support and experience to address the situation.
8 25 42 65 50 29 25 18
4.5 0.3
8 25 29 65 50 20 25 18
4.5 0
4 25 22 44 100 20 0 22
4.5 0
4 25 36 63 100 20 0 22
4.5 0

31.93% ()
26.75% 1 80% 20 000 <50 94.12% (11 months) 100% (8 months)
27.91% ()
24.75% 2 150% 100 000 <50 94.44% (11 months) 100% (8 months)
26.32% ()
17.44% 7 93% 280 000 <50 90.24% 100% (10 months)
24.59% ()
NA 1 40% 20 000 <50 82.35% (8 months) 100% (10 months)
KWA_ZULU NATAL
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KWA_ZULU NATAL
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Systems
Umzinyathi District Municipality uThukela Water a

70.01%
Performance Area
Amakhabaleni
Umvoti LM
Greytown a
Umvoti LM
Muden a
Umvoti LM
Kranskop a
Umvoti LM

Systems
58 40 34 92 0 87 20 54
3.9 0.2
58 90 56 92 100 65 20 54
8.5 0.2
58 70 29 91 100 85 20 54
3.3 0.2
58 50 70 92 100 85 20 24
3.4 0.5
Performance Area
Biggarsberg
Endumeni LM
Msinga LM
Fabeni
Keats Drift
Msinga LM
Pomeroy
Msinga LM
58 60 78 93 100 85 20 24
3.3 0.2
58 30 48 93 100 85 20 54
3.4 0.2
58 60 70 93 100 85 20 47
3.1 0.2
58 25 48 92 100 85 20 32
3.8 0.2

60.53% ()
NA 0.43 49% 15 000 <50 100% (8 months) 100% (7 months)
70.86% ()
67.00% 7 61% 70 345 60 96.32% 100.00%
66.95% ()
65.75% 3 28% 37 000 227 98.11% 100.00%
64.79% ()
67.00% 0.75 73% 4 000 136 99.09% 100.00%

71.40% ()
77.50% 15 94% 353 000 <50 100.00% 100.00%
65.06% ()
47.50% 0.05 (yield) 88% 5 000 <50 100.00% 100.00%
68.81% ()
64.25% 0.3 95% 11 848 <50 100.00% 100.00%
61.51% ()
53.00% NI NI 2 000 99.02% 100.00%
A report card was not prepared for the zero Blue Drop score calculated for the Rudimentary supply system Regulatory Impression: DWA is encouraged to note that Umzinyathi (and uThukela Water) not only showed a general increase in drinking water quality (DWQ) management performance as indicated by the 2011 Blue Drop scores, but also presented more supply systems for evaluation in an attempt to ensure monitoring of the entire area of supply under jurisdiction of the municipality. While performance publication to the public clearly needs improvement, the Department is more concerned to note that a number of treatment systems currently operate above design capacity. The situation requires urgent attention. Municipal management in collaboration with DWA should ensure that planning provides for upgrade of all the affected systems before the excellent quality of drinking water, distributed in many of the supply systems, is compromised. Considering that DWA evaluated the current complement of process control staff to not comply with the requirements of Regulation 2834, the WSA and WSP is urged to speedily address the lack of staff. More importantly, staff must be evaluated competent to maintain optimal treatment efficacy of the treatment facilities operating at full design capacities. Another area of concern is the lack of data (full SANS 241 analyses) to confirm that all risks per supply system had been identified and included in the routine monitoring programme of the municipality. Until such time that the municipality and service provider submits sufficient evidence to confirm monitoring of all risks, DWA affected a marginal penalty against the excellent DWQ compliance reported in a number of the supply systems. DWA however noted that the municipality was to commence aluminium and iron monitoring this financial year as part of the process to continuously review efficacy of their water safety plan.
Systems
Performance Area
Sampofu a
Msinga LM
Isandlwana a
Nqutu LM
Nondweni a
Nqutu LM
(Vans Drift)
Nqutu LM
Nqutu a
58 50 78 92 100 85 20 32
3.3 0.2
58 60 78 92 100 45 20 24
11.0 0.2
58 40 78 92 100 85 20 54
7.7 0.2
58 40 78 92 100 85 20 24
8.7 0.2

66.51% ()
NA 3 102% 15 907 192 100.00% 100.00%
62.09% ()
NA 0.2 112% 2 000 112 95.18% 100.00%
73.32% ()
77.00% 2 83% 2 916 569 99.03% 100.00%
69.84% ()
NA 6 101% 38 500 157 99.51% 100.00%
KWA_ZULU NATAL
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KWA_ZULU NATAL
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Systems
55.29%
Performance Area
Colenso
Ezakheni
Ladysmith
Loskop
Systems
uThukela District Municipality uThukela District Municipality
Performance Area
Langkloof
Zwelisha
Winterton
0 18 35 55 100 78 80 70
4.0 0.4
0 58 63 55 100 58 80 70
3.4 0.4
0 38 38 55 100 58 80 70
4.4 0.4
0 52 60 57 20 20 80 70
4.5 0
0 58 63 57 100 29 80 70
3.6 0.3
0 48 50 57 100 78 80 70
3.6 0.4
0 18 35 57 100 20 80 70
4.0 0.4

58.81% ()
37.75% NI NI 1 545 100.00% (6 months) 100.00%
59.49% ()
63.75% 15- 50 NI 20 803 96.72% (8 months) 100.00%
55.40% ()
39.75% 1- 2.5 NI 2 186 96.43% (7 months) 100.00%

44.00% ()
45.75% 2.0- 5.0 NI 4 476 86.42% (7 months) 100% (10 months)
51.55% ()
52.75% >25.0 NI 54 325 94.34% (8 months) 100.00%
63.01% ()
67.75% 15.0- 50 NI 47 043 100% (8 months) 100.00%
42.10% ()
37.75% 5- 15 NI 10 238 89.41% (7 months) 100.00%
Systems
Performance Area
EkuvukeniTownshi p
0 58 43 57 0 78 80 70
4.0 0.4
Tugela Estates
Bergville
Systems
Performance Area
Archie Rodel
George Cross
WeenenTown
0 18 56 50 100 78 80 70
3.9 0.4
0 48 51 50 100 78 80 78
3.5 0.4
0 48 50 53 0 78 80 70
3.6 0.4
0 18 33 57 0 38 80 70
4.5 0.4
0 18 35 57 50 78 80 70
4.5 0.4

60.54% ()
NA NI NI 4 847 100.00% (9 months) 100.00%
63.84% ()
NA 7.5-25 NI 26 608 100.00% (7 months) 100.00%
58.25% ()
57.75% 0.5- 2.5 NI 4 233 100.00% (6 months) 100.00% (10 months)

58.69% ()
37.25% 15-50 NI 36 785 100.00% (2 months) 100.00% (6 months)
42.10% ()
56.64% ()
61.75% 2.5- 7.5 NI 17 061 100.00% (7 months) 100.00% (11 months)
A report card was not prepared for the zero Blue Drop score calculated for the Loskop Rural system
KWA_ZULU NATAL
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KWA_ZULU NATAL
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Regulatory Impression: uThukela DistrictMunicipality, as Water Services Authority, is responsible for 14 water supply systems. The 2011 Blue Drop performance however instils no confidence that this responsibility is executed with a level of efficiency to ensure protection of consumer health within all the supply systems. This observation is confirmed by the microbiological quality of water in 5 supply systems exceeding the requirements of the South African standard for drinking water (SANS 241). While the municipality must still improve monitoring to ensure submission of 12 months of microbiological data, water in 2 other supply systems are at risk of also being evaluated of unacceptable microbiological quality. The prevalence of the recorded microbial non-compliances could be due to ineffective disinfection. The municipality is required to give attention to improve this component of water treatment since it significantly affects the ability of the municipality to provide safe water. Consumers are at risk. Apart from improving the quality of the drinking water supplies, DWA identified water safety planning as another area requiring immediate attention. DWA noted that the municipality appointed a service provider to develop a water safety plan, the WSA and service provider should prioritise the process. The municipality must however remain accountable for the process, ensuring identification and address of all potential risks. Chemical compliance monitoring will be evaluated insufficient until such time that the municipality provides credible data and information to confirm the absence of risks not included in the routine monitoring programme. DWA in conclusion again refers uThukela to findings of the 2010 Blue Drop assessment. DWA notes with concern that areas previously highlighted for improvement showed little signs of being addressed. DWA now requires municipal management to ensure turnaround without further delay in the areas of poor performance.
uThungulu District Municipality uThungulu DM; uMhlatuze LM a

71.31%

Systems
Performance Area
Eshowe
Umlalazi LM
Gingindlovu
Umlalazi LM
Mpungose
Umlalazi LM
56 80 70 100 100 40 100 60

10.8 0.5
56 60 53 78 100 60 100 60
10.4 0.5
56 60 64 78 100 60 100 60
10.0 0.5

74.98% ()
46.50% 7.49 107% 30 000 267 96.25% No data
75.80% ()
44.00% 1.5 40% 20 000 <50 100.00% No data
76.59% ()
NA 2.5 7.56% 10 000 175 100.00% No data
Systems
Performance Area
Mtunzini a
Umlalazi LM
Umlalazi LM
Umlazi
Kwambonambi / Umfolozi a
28 50 67 78 100 78 75 40
6.4 0.5
28 50 67 78 100 78 75 39
9.0 0.5
40 13 42 78 100 40 100 33
8.2 0.5

70.21% ()
40.44% NI NI 1 000 100.00% 100.00%
55.35% ()
NA NI NI 28 000 96.05% No data
67.78% ()
NA NI NI 25 000 99.32% 100.00%
KWA_ZULU NATAL
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KWA_ZULU NATAL
Page 36
Systems
Performance Area
Melmoth / Mthojaneni
56 70 58 100 100 60 100 60
9.6 0.5
Nkandla
Ntambanana a
3.
include the lack of information used to categorise risks (no reference is made to analyses to confirm / exclude risks in the raw to final water). DWA commends uThungulu for an Incident Management Protocol and register complying with the requirements of good practice. On a final note, the WSA and WSPs should improve process control and general asset management.
56 40 55 80 100 31 100 10
9.9 0.3
28 45 66 78 100 70 75 40
12.4 0.5
4.

77.60% ()
NA 3.2 NI 25 000 97.87% No data
57.63% ()
41.56% NI NI NI 95.70% No data
71.06% ()
40.94% NI NI NI 98.35% 100.00%
Regulatory Impression: The Department commends the performance of uThungulu District Municipality during this Blue Drop assessment period. All systems showed improvement as indicated by the increased 2011 Blue Drop scores. The definitive laudable feat would be that the municipality addressed the requests of the Department in 2010 to develop and implement a water safety plan, while also commencing chemical compliance monitoring. Although ample room still exists for improvement, the Department wish to encourage the Municipality to not rest on its laurels but to ensure that all is done to further improve drinking water quality (DWQ) management within its area of supply. It has to be noted that the Lead Inspector noted that the water supply systems registered by uThungulu on the Blue Drop System (BDS) needs further refinement. It was found that a number of water treatment works were created as sample monitoring points and not registered on the BDS. Furthermore, the role of the City of uMhlathuze, as a bulk water supplier, needs to be clearly defined. It is thus recommended that the WSA (assisted by the WSPs) ensure correct definition and registration of all supply systems in preparation for the 2012 Blue Drop Cycle. Findings 1. DWA is encouraged to note microbiological water quality monitoring in all the supply systems for the required 12 months. While the municipality improved the water quality in some of the systems previously reported with failures, uThungulu now has to improve disinfection in the Eshowe, Umlazi, Melmoth / Mthojaneni and Nkandla water supply systems. Risk-based chemical compliance monitoring should ensue as informed by a full SANS 241 analyses, the WSA / WSPs should also commence chemical monitoring in all the supply systems. Alternatively, sufficient information should explain chemical monitoring in only certain water supply systems. The water safety plan presented during the 2011 evaluation was found to adequately detail the catchment to points of use. Deficiencies identified by the lead inspector however
Page 37
2.
KWA_ZULU NATAL
KWA_ZULU NATAL
Page 38

Systems
72.13%
Performance Area
Vryheid
Coronation
eMondlo
Hlobane
Systems
Zululand District Municipality Abaqulusi LM a; Water and Sanitation SA (WSSA)b
Performance Area
eDumbe b
EnyokeniPala ce b
56 30 97 75 100 55 100 63
5.6 0.6
Frishcgewaagd b
56 40 76 75 100 93 100 55
4.2 0.1
Itshelejuba hospital b
56 40 81 75 100 100 100 78
3.1 0
56 40 78 75 100 93 100 55
4.1 0.1
9 50 63 75 100 70 100 78
3.5 0.3
9 30 58 75 100 20 100 78
4.8 0
9 50 43 75 100 30 100 78
4.9 0.3
9 50 55 75 100 70 100 78
3.6 2

79.07% ()
89.00% 2.4 125% 25 334 118 100.00% 100.00%
71.41% ()
86.00% 0.02 100% 325 61 100.00% 83.33%
78.93% ()
88.00% 1.5 133% 76 137 <50 100.00% 100.00%
84.08% ()
84.00% NI(yield) 0.16 9 300 100.00% 100% (11 months)

67.45% ()
30.36% 17.5 (combined) NI 50 893 100.00% No data
51.31% ()
34.55% 8 12.5% 12 116 79 93.33% No data
54.81% ()
29.38% 7.5 107% 64 259 124 95.24% No data
66.78% ()
36.63% 3.6 56% 2 906 >500 100.00% No data
Systems
Performance Area
Louwsberg
Babanango
Belgrade
Rudimentary b 56 40 78 75 100 93 100 63

3.9 0.1
Ceza
Systems
Performance Area
KhangelaPala ce b
56 40 81 75 100 93 100 63
3.9 0.1
Mandlakazi b
Mpumgamhlope b
56 40 81 75 100 93 100 78
3.5 0.1
Nkonjeni hospital b
56 30 93 75 100 97 100 63
3.7 0
56 40 81 75 100 93 100 63
3.9 0.1
9 50 55 75 100 70 100 55
3.9 0.3
56 40 78 75 100 93 100 63
3.9 0.1
56 40 78 75 100 93 100 63
3.9 0.1

80.33% ()
91.00% 0.01 100% 241 <50 100.00% 100% (11 months)
80.33% ()
91.00% 0.75 100% 1 781 421 100.00% 100% (11 months)
82.20% ()
91.00% 0.8 79% 5 636 112 100.00% 100.00%
81.56% ()
87.00% 0.1 100% 10 000 <50 100.00% 100.00%

63.73% ()
39.80% 0.6 100% 10 000 60 100.00% No data
80.07% ()
93.00% 0.3 NI 4 000 100.00% 100.00%
80.07% ()
69.00% 1.1 100% 20 000 55 100.00% 100.00%
80.07% ()
91.00% 0.4 NI 20 000 100.00% 100.00%
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Systems
Khiphunyawo
Kombuzi b 53 40 93 75 100 93 100 63

3.7 0.1
56 40 81 75 100 93 100 63
3.9 0.1
52 40 92 75 100 97 100 78
3.2 0
53 40 70 75 100 20 100 63
7.8 0
Systems
Performance Area
Pongola b
Rud Khambi b
Rudimentary
Rudimentary
Performance Area
Rudimentary Mvuzini b
53 40 70 75 100 70 100 78
4.9 0.3
Rudimentary Nkosentsha b
53 40 68 75 100 20 100 63
7.8 0
Rudimentary Ophuzane b
53 40 68 75 100 50 100 63
6.3 0.3
Rudimentary Osingisingini b
53 40 70 75 100 70 100 78
4.9 0.3

80.33% ()
86.00% 6.3 100% 93 817 67 100.00% 100% (11 months)
83.76% ()
78.50% 0.72 28% 10 879 <50 100.00% No data
60.76% ()
58.43% 0.37 100% 4 375 84 91.67% No data
80.80% ()
81.43% 0.2 100% 3 257 61 100.00% No data

75.16% ()
83.43% 0.80 63% 7 644 65 100.00% No data
60.59% ()
78.43% 0.13 100% 13 946 <50 100.00% No data
68.06% ()
78.50% 0.5 (yield) 100% 16 169 <50 100.00% No data
75.12% ()
83.43% 0.06 67% 10 983 <50 100.00% No data
Systems
Mountain View b
53 40 67 75 100 50 100 78
5.9 0.3
53 40 81 75 100 100 100 78

3.2 0
53 40 70 75 100 70 100 78
4.9 0.3
53 40 70 75 100 70 100 63
5.3 0.3
Systems
Performance Area
Rudimentary Makhosini b
Rudimentary Masokaneni b
Rudimentary
Rudimentary Msibi b
Performance Area
Rudimentary Purim b
53 40 78 75 100 82 100 63
4.6 0.4
Rudimentary Sidinsi b
53 40 70 75 100 50 100 63
6.3 0.3
Rudimentary Spekboom b
53 40 68 75 100 70 100 55
5.5 0.3
Rudimentary Tholakele b
53 40 67 75 100 50 100 63
6.3 0.3

69.88% ()
76.38% NI (yield) 0.38 20 000 96.00% 100% (1 month)
83.61% ()
76.38% 0.1 (yield) NI 592 100% (7 months) 100% (7 months)
75.16% ()
66.50% 0.2 25% 52 >500 100.00% No data
73.28% ()
81.43% 0.03 100% 8 418 <50 100.00% No data

76.91% ()
78.00% 0.24 100% 20 588 <50 100.00% No data
68.23% ()
77.43% 0.28 100% 10 798 <50 96.00% No data
72.13% ()
73.00% 1.2 150% 13 765 130 100.00% No data
68.02% ()
78.50% 0.5 100% 20 000 <50 96.00% No data
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Systems
Performance Area
Thulasizwe hospital b 53
40 78 75 100 93 100 63
4.0 0.1
Ulundi Nkonjeni b
Vuna (Nongoma) b
currently most process control staff were noted Class 0. DWA furthermore highlight that many treatment systems were found to operate above design capacity. Zululand, in collaboration with the Regional DWA office, should prepare actions plans to address the issue before the quality of drinking water is compromised.
53 40 76 75 100 93 100 78
3.8 0.1
53 40 76 75 100 93 100 78
3.7 0.1

79.61% ()
86.50% 0.2 100% 20 000 <50 100.00% 100.00%
81.25% ()
85.00% 26.5 75% 94 149 211 100.00% 100.00%
81.32% ()
91.00% 4.8 88% 44 310 95 100.00% 100.00%
Systems not assessed: Enyathi town Regulatory Impression: Zululand District Municipality, as Water Services Authority, takes responsibility for drinking water quality (DWQ) management services in 35 water supply systems. Acknowledging that the criteria for Blue Drop certification becomes more stringent every year, DWA congratulates the municipality for maintaining satisfactory performance in all supply systems. Of particular note is the improvement seen in systems co-managed by Abaqulusi LM. DWA noted that the municipality expressed concern that their performance was not reflected correctly by the 2010 Blue Drop scores, the municipality is consequently encouraged to contact the DWA if they again dispute the performance noted per supply system. DWA in general commends the availability of data to evaluate drinking water quality per supply system, the municipality is however required to address the prevalence of microbiological non-compliances in the Coronation and eMondlo supply systems. Disinfection also needs to improve to address the risk posed by water in the Khiphunyawo, Makhosini, Sidinsi and Tholakele Rudimentary systems. To confirm adequacy of disinfection, Zululand should commence free available chlorine monitoring in all their supply systems. Turbidity failures in some of the systems furthermore need attention since it negatively affects the effectiveness of disinfection. While the municipality and Abaqulusi prioritise implementation of water safety plans for systems under their control, all risks should be shown identified through chemical monitoring of the water supplies. DWA furthermore noted that not all rudimentary systems under control of WSSA presented with data to access the chemical quality of the supplies. The WSA and WSP are encouraged to provide information at future assessments to confirm that the quality of the drinking water supplies is free from chemical determinand risks. Part of this process also requires the WSA and WSPs to submit all information required to verify credibility of DWQ data. Process control were evaluated another area requiring improvement. Zululand should ensure classification of all treatment systems on the Blue Drop System (BDS), while also linking process control staff to each treatment system. Staff must be shown competent to maintain optimum operation,
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CHAPTER 7 LIMPOPOPROVINCE
Introduction
Water services delivery is performed by eleven (11) Water Services Authorities in Limpopo via 64 drinking water supply systems. Magalies Water and Lepelle Northern Water Boards are the main Water Services Providers in Limpopo that abstract and treat raw water and supply treated water in bulk to the municipal networks. The Blue Drop results are therefore also a reflection of the Water Boards performance as bulk provider.
Provincial Best Performer Polokwane Local Municipality is the best performing municipality in Limpopo Province: 92.61% Municipal Blue Drop Score
A total design capacity of 803.4 is available for drinking water supply in Limpopo Province. Distribution of drinking water takes place via 64 supply systems. Operational data is not available for all systems and the table below assumes an average operating capacity of 80% (of systems design capacity), where data is not available. This result in an average output volume (final water) of 670 Ml/day. MICRO SIZE <0.5 M/day No of Water Supply Systems System Design Volume (M/day) Average Operating Capacity (%) Output volume (M/day)
SMALL SIZE 0.5-2 M/day 13 14.7 96.5 14.2
MEDIUM SIZE 2-10 M/day 19 97.5 84.4 82.3
LARGE SIZE <10-25 M/day 13 221.7 75.1 166.3
MACRO SIZE >25 M/day 7 469.5 77.7 364.8
Total
0 0 0 0
64 803.4 83.4 670.2

Analysis of the Blue Drop assessments and site inspection results indicate that performance vary from excellent to unsatisfactory. The municipal Blue Drop results vary from a low of 14.3% to a high of 92.6%. A total of 100% municipalities were assessed during the 2010/11 Blue Drop Certification.
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Incentive-based indicators 6 (of 11) 11 (of 11) Number of municipalities assessed (54.5%) (100%) Number of water systems assessed Number of Blue Drop scores 50% Number of Blue Drop scores <50% Number of Blue Drop awards PROVINCIAL BLUE DROP SCORE N/A = Not applied 37 17 (45.94%) 20 (54.05%) 0 54.33% 64 26 (40.62%) 38 (59.37%) 3 79.4%
A total of 64 systems were assessed during both the 2010 and 2011 assessment cycles, respectively. Readers must be mindful that smaller systems have collapsed into centralised systems or larger systems may have divided into various smaller supply systems. The Department is tracking these changes diligently to ensure that all systems are continuously being monitored. The 100% assessment coverage serves to affirmation the continued commitment by Limpopo municipalities and the Water Boards to provide reliable and uninterrupted water supply to consumers. Unfortunately, the results indicate that some Trend Analysis: municipalities need urgent attention in terms of 64 Provincial BD Score Years their water quality and management aspects to 54.95 70 2009 to 2011 live up to this expectation.
Provincial Blue Drop Score (%)
60
Despite the isolated pockets of poorly performing 50 municipalities in the Province, the overall 40 impression is one of commitment to the Blue Drop process by the submission of Portfolios of 30 Evidence that are improving with each 20 assessment year. Municipalities seems to use the 10 process to continuously renew operational baselines and reprioritise plans with the primary 0 2009 2010 2011 objective of raising the current performance status in terms of municipal drinking water quality management. The incentive-based regulatory approach succeeds to act as a positive stimulus to facilitate improved performance and public accountability, whilst establishing essential systems and processes to sustain and measure gradual improvement. The trends analysis indicates that Limpopo is succeeding to slowly but methodically improve its Provincial Blue Drop score over time. The provincial scores increased from 40.8 (2009) to 54.9 (2010) to 64.0% in 2011. Whereas only 3 systems obtained Blue Drop scores 50% in 2010, 5 systems obtained >50% in the 2011 Blue Drop cycle. In addition, the number of systems scoring between 75 100% increased from 0 (2009) to 9 (2010) to 20 in 2011. The pie diagram hereunder illustrate that the systems in critical condition (red and orange) are moving from its dominant position (>50%) to a lesser position of 51%. Expectations are that the Province will break the water shed during 2012 whereby a significantly lower portion of systems will reside in the red/orange space.
40.82
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When comparing 2011 Blue Drop results with 2009 and 2010, the following trends are observed: 64 systems are assessed in 2011 compare to 64 (2010) and 37 (2009) 5 systems achieved Blue Drop Certification, compared to 3 (2010) and 0 (2009) 31.3% of all systems are now in excellent and very good state (2011) compared to 14% of systems (2010) and 0% (2009). Readers need to be mindful that Blue Drop Certification follows a regulation strategy that facilitates gradual and sustainable improvement.... Thereby, Blue Drop requirements become more stringent with every assessment cycle. Municipalities who merely maintained their water on same levels year in and out, is likely to achieve reduced Blue Drop scores, whilst municipalities that drive continuous improvement, are likely to be awarded with improved Blue Drop scores with each assessment cycle.
Conclusion
The Blue Drop results for 2011 indicate that municipal drinking water quality management in Limpopo vary from excellent to unsatisfactory, with 18 systems that need urgent attention. The overall business of drinking water supply and quality management for the Province is not on standard as yet, although pockets of excellence are certainly evident. Five Blue Drop Certificates are awarded in Limpopo:

1 Blue Drop 2 Blue Drops 2 Blue Drops
: : :
Modimolle Local Municipality / Magalies Water Mopani District Municipality / Lepelle Water and Greater Tzaneen Local Municipality Polokwane District Municipality / Lepelle Water
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Bela Bela Local Municipality Bela Bela LM; Magalies Water a

71.07% 2.
continued to be a problem within the distribution network. Magalies Water must improve disinfection. Information is still outstanding from the WSA to ensure BDS credibility of all DWQ data. BDS data credibility implies that the municipality supplied DWA with all the information needed to confirm the accuracy of results. This implies amongst others, date of analyses, laboratory performing the analyses and method used to obtain the result.

Systems
Performance Area
Bela Bela / Magalies a

28 88 81 90 100 100 75 31
6.2 0
Radiam Boreholes
Rapotokwane Boreholes
28 8 89 100 0 55 75 8
4.5 0.6
28 18 89 100 0 20 75 8
4.5 0

78.67% ()
61.38% 7.2 56 46 671 86 97.80% 99.79%
38.95% ()
NA NI (yield) NI 3 500 81.25% (7 months) 92.31% (7 months)
48.45% ()
NA NI (yield) NI 6 500 100.00% (6 months) 75.00% (6 months)
Regulatory Impression: The regulator is most optimistic regarding the continued improvement of the drinking water quality (DWQ) management performance of the municipality. The improved Bela Bela supply system Blue Drop score, together with the presentation of more supply systems for evaluation, are testimony that Bela Bela could, with the appropriate resources and focus, effect further positive changes to their DWQ management performance. DWQ failures at the Radiam and Rapotokwane boreholes however require immediate attention to protect public health. Water in Radiam is of unacceptable microbiological and chemical quality, fluoride failures in Rapotokwane infer non-compliance to national legislation for chemical drinking water quality (SANS 241). The municipality should target to complete their water safety plan addressing risks in all the supply systems, municipal management should thereafter show support by making budget available to implement control measures. Disinfection as a control measure should immediately improve in all the supply systems. Other gaps to address include process control and asset management at the borehole systems. Findings 1. Magalies Water, water services provider in the Bela Bela supply system, should improve information submission on the Blue Drop System (BDS). DWA received no evidence of a water safety plan, compliance with Regulation 2834 or asset management. Final water from the Klipdrift treatment plant was evaluated of poor microbiological quality and although of excellent chemical compliance, the fluoride failures reported in the final water
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Capricorn District Municipality Capricorn DM; Lepelle Watera

86.85%

Systems
had been loaded against these systems. Of the total Capricorn population (535 256), the 2 assessed systems represents the quality of service provided to 117 517 inhabitants, service delivery to 417 739 people is thus assumed unknown. Capricorn should explain to DWA within 30 days why so many unassessed systems appear on BDS.
Performance Area
Mashashane
Olifantspoort a
96 83 95 96 0 70 60 58
0 0.5
96 98 82 96 100 65 100 90
2.0 0.3

72.55% ()
55.88% 1.2 NI 8 999 100.00% (6 months) 94.44% (1 month)
87.13% ()
NA 60 67 108 518 370 97.80% 99.79% (2 months)
Regulatory Impression: The Department commends the performance of Capricorn during this Blue Drop assessment period. The municipal officials were well prepared and found to place the required value to improve drinking water quality (DWQ) management within the 2 evaluated supply systems. DWQ in the Mashashane system, reported in 2010 to pose an unacceptable risk to consumers due to microbiological failures, were with sufficient monitoring data confirmed to be safe for human consumption. DWA encourage the municipality to maintain the performance ensuring that the monitoring programmes are maintained. Submitting information on the Blue Drop System (BDS) required to access credibility of results, as well as improved communication to constituents could see the municipality on its way to Blue Drop status. Lepelle Water, Water Service Provider within the Olifantspoort supply system, provided with the municipality the required information to also confirm outstanding performance in the Olifantspoort system. The WSA and WSP should continue the good relationship and performance. DWQ within Olifantspoort was evaluated as having good microbiological and chemical quality. Fluoride levels in excess of the national drinking water standard (SANS 241), reported by Capricorn in the distribution network, raises some concern. While the WSP conducted a full SANS 241 analyses only once a year as minimum requirement of SANS 241, a similar failure was not detected. The WSA and WSP should therefore investigate the deterioration of water quality from the treatment plant to the distribution network, also determining the duration of the failures. Findings will determine the need for control measures. On further evaluation of the Blue Drop System (BDS), apart from the supply systems presented for evaluation, DWA noted 19 other supply systems. Varying quantities of E. coli, fluoride and sulfate data
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Systems
59.05%
Performance Area
Burgersfort
Flag Bosheilo a
93 50 87 93 100 20 100 45
6.6 0.1
Groblersdal
Hlogotlou
Systems
Greater Sekhukhune District Municipality Greater Sekhukhune DM; Lepelle Water a; Elias Motswaledib
Performance Area
Roosenekal b
Tubatse
Vergelegen
64 78 54 100 0 20 100 33
3.8 0.1
9 80 56 75 20 20 0 33
0 0.1
9 80 50 75 0 78 0 33
6.8 0.5
93 60 74 93 100 85 100 85
2.4 0.4
64 28 73 75 20 78 100 40
2.7 0.5
9 50 51 75 20 78 0 40
0 0.5

52.40% ()
44.13% 0.5 140% 5 000 140 90.00% (9 months) 98.00% (9 months)
30.49% ()
41.25% 5.8 100% 49 000 118 74.00% (5 months) 94.12% (5 months)
52.94% ()
40.00% 5.1 88% 49 273 91 100.00% (6 months) 100.00% (6 months)

87.62%()
74.75% 5 91.4% 39 000 117 98.38% 100% (4 months)
66.45%()
NA 8 125% 200 000 50 87.10% 100% (7 months)
66.35% ()
44.38% 5 68% 149 712 <50 92.86% (10 months) 99.13%
45.39% ()
39.75% 3 80% 12 600 190 100% (10 months) 100% (10 months)
Report cards were not prepared for the zero Blue Drop scores calculated for the Boskloof, Nkosini and Sekhukhune supply systems Regulatory Impression: From a regulatory point of view, drinking water quality (DWQ) management services by Greater Sekhukhune District Municipality presents a high risk situation to public health. The Department of Water Affairs has to express concern since the microbiological quality of water in 6 of the evaluated 11 supply systems shows non-compliances with the South African standard for drinking water (SANS 241). While the municipality and service providers maintained the required monitoring for 12 months in only 4 supply systems, available chemical data further confirmed risks of irreversible health effects in one of the supply systems. The WSA and WSPs has to urgently improve the quality of water supplied to residents, DWA has to be furnished with information within 30 days to confirm how the municipality intends on improving disinfection as control measure. Other prominent areas of concern include the lack of water safety plans in supply systems under full control of Sekhukhune. DWA encourages the municipality to speedily complete risks assessments, thereafter a risk-based approach should be followed to prioritise monitoring and implementation of control measures. Municipal management should take the lead in improving the situation, staff should be guided in the development and implementation of appropriate management processes informed by the water safety planning process. To improve asset management, identified as another area requiring immediate improvement, funds must be made available to complete process optimisation audits and acquire calibrated flow meters as a start. DWA requests the municipality in conclusion to ensure proper registration of water supply systems on the Blue Drop System. Boskloof and Sekhukhune presented for evaluation are not registered as supply systems on the BDS, 15 other water supply systems, not presented for evaluation, however appears on BDS with no data loaded against the systems.
Systems
Performance Area
Magukubjane
Marble Hall a
Masemola
Penge
9 50 39 75 20 78 0 25
0 0.5
93 70 86 90 100 29 100 45
8.3 0.4
9 50 49 75 20 78 0 33
0 0.5
9 30 42 75 0 20 0 33
6.8 0.1

41.99% ()
36.75% 0.8 97.5% 4 092 191 97.37% (8 months) 98.31% (10 months)
72.61%()
11.63% 5 NI 20 262 94.70% 98.92% (9 months)
44.04% ()
41.25% 1.5 127% 35 000 54 100% (9 months) 100% (10 months)
29.86% ()
NA NI NI 3 000 33.33% (2 months) 100% (2 months)
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Lephalale Local Municipality Exxaro a; Eskomb

82.63%
Findings 1. Blue Drop scores confirm drinking water of excellent quality in the Zeeland system. DWA has confidence that EXXARO and Lephalale can maintain the service, the WSA and WSP is encouraged to improve aspects such as credibility of the DWQ results in an attempt to attain Blue Drop status. EXXARO should maintain all aspects of performance, monitoring in particular was noted exceptional. While service delivery by ESCOM and Lephalale also deserves to be applauded by DWA, gaps such as poor credibility of DWQ results and asset management prevented DWA from acknowledging excellence. ESCOM should improve these aspects, while DWA encourages the WSP to maintain the comprehensive compliance monitoring programme.

Systems
Performance Area
Lephalale (Zeeland) a
Lephalale (Matimba)b
2.
64 88 93 69 100 100 100 70

2.1 0
63 98 93 59 100 100 85 18
0 0

88.63%
NA 20 60% 20 373 >500 100.00% 100.00%
77.41%
NA 23 28% 15 000 >500 100.00% 100.00%
Regulatory Impression: Lephalale Local Municipality presented 2 supply systems for the 2011 Blue Drop assessment. Water Service Providers (WSPs) assists the municipality in both systems with drinking water quality (DWQ) service delivery. EXXARO acts as WSP in the Zeeland system, while ESCOM maintain function in the Matimba system. On further evaluation of the Blue Drop System (BDS), neither system was found registered under the municipality. As a result DWA could not verify performance of the municipality within the 2 supply systems, drinking water quality (DWQ) data submitted by the WSPs were consequently used to evaluate compliance. In future, DWA requires a service level agreement wherein the WSPs and the WSA agrees that the respective service providers takes full responsibility for the provision of drinking water, if not submitted, DWA will apply a penalty for the lack of the municipality to take accountability. BDS confirms 37 supply systems registered under Lephalale, most appear as borehole systems, none was however presented by the municipality for evaluation. E. coli and varying quantities of chemical determinand data had been loaded against most of the systems. Lephalale should confirm correctness of the supply systems on BDS, DWA should thereafter receive information to confirm that all residents within the municipal area receive drinking water of a quality meeting the requirements of the South African standards (SANS 241).
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Modimolle Local Municipality Modimolle LM; Magalies Water a

81.70%
Mogalakwena Local Municipality Lepelle Water a

77.86%

Systems

Systems
Performance Area
Modimolle a
Mabaleng
Mabatlane
Performance Area
Doorndraai a
83 84 87 96 100 100 100 97

1.2 0
60 30 0 0 0 0 100 46
5.1 0
60 30 0 0 0 0 100 46
5.1 0
54 88 70 81 100 82 50 75
4.1 0.3

95.01%()
39.88% 21.5 113% 80 000 304 97.45% 99.87%
34.00%()
NA 1 100% 3 000 <50 No data No data
34.00% ()
NA 5 100% 7 000 71 No data No data

77.86% ()
46.63% 12 104% 25 000 499 97.79% 100.00% (1 month)
Regulatory Impression: The Department commends ModimolleLocalMunicipality and Magalies Water with the excellent performance in the management and operations of the Modimolle water supply system which qualifies for Blue Drop Certification status. The Department wish to encourage the Municipality to not rest on its laurels but to ensure that all possible is done to maintain or improve performance. It has to be noted that the municipality and Magalies Water needs to maintain the monitoring programmes registered on the Blue Drop System (BDS). Although DWA accessed the compliance of the supply system against a compliance calculated from all available data, microbiological compliance at both the Klipdrift and Donkerpoort treatment works infers that treatment at both systems require optimisation. Disinfection needs to be closely monitored to confirm continuous disinfection of the water supplies. Sadly, the performance of ModimolleLocalMunicipality was not duplicated in the Mabaleng and Mabatlane water supply systems. The situation demands the attention of the municipal administration and governance, the Regulator trusts that the poor performance against the Blue Drop evaluations will motivate the municipality to immediately commence monitoring of drinking water supplies in these two systems, while other areas of performance also improve.
Regulatory Impression: The Department commends Mogalakwena Local Municipality and Lepelle Water Board with the improved drinking water quality (DWQ) management performance in the Doorndraai water supply system. Although the service level agreement confirms that Lepelle Water Board takes responsibility for the service, the municipality remains accountable for the quality of the service and should therefore ensure that the stay abreast of the situation. DWQ management practices of Lepelle Northern Water mostly appeared compliant with the requirements of the regulatory programme. The WSP was well prepared for the evaluation. Data submission confirmed that both the WSA and WSP maintain comprehensive microbiological compliance monitoring programmes. Chemical monitoring was mostly evaluated compliant with the minimum monitoring requirements of the national drinking water standard (SANS 241). DWA applauds the WSA and WSP for improving monitoring as requested in the 2010 Blue Drop Report. Excellent DWQ from the treatment plant unfortunately deteriorated within the distribution network to the point that the water posed a risk to public health. Mogalakwena and Lepelle should investigate reasons for the microbiological non-compliances. Disinfection needs to improve, distance between the treatment facility and points of use could warrant secondary disinfection within the distribution network as control measure. Non-compliance with the microbiological standard for drinking water appeared to be the main requirement from the previous assessment not satisfactorily addressed. It is now required that municipal management provides leadership in the turn-around of this unwanted situation.
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Findings
1. On further inspection of the Blue Drop System (BDS), DWA noted two supply systems registered under Mogalakwena. Evidence submitted to DWA appears mostly against the one system, DWA requires that the WSA confirms the need for both systems. Data either needs to appear under only one system to correlate with the number of systems presented for evaluation, alternatively, both systems should be evaluated in future. Other areas requiring attention of the municipality include verification that monitoring of the distribution network represents 80% of the supply network, while efforts also ensue to ensure credibility of all data submitted by the municipality.
Mookgopong Local Municipality Mookgopong Local Municipality

24.79%

Systems
Performance Area
Welgevonden
2.
36 13 36 50 0 20 25 24
0 0

24.79% ()
44.88% 1.6 100% 25 000 6 90.00% (9 months) 100.00% (1 month)
Regulatory Impression: Unfortunately, the Blue Drop score indicate that drinking water quality (DWQ) services within Welgevonden are still not on par with the requirements of the regulatory programme. Reports by the WSA however imply that with municipal support, the performance of the municipality will show future improvement. DWA is encouraged to note that the municipality, assisted by a service provider, intends to re-draft their water safety plan while also conducting a full SANS 241 (South African standard for drinking water) analyses on the drinking water supplies. Areas of concern within the water safety plan are however listed below. In general, one of the key challenges faced by the assessment team was the lack of documented proof to verify assertions made by the WSA to improve compliance. The lack of DWQ data and other performance information on the Blue Drop System (BDS) consequently hampered DWAs ability to verify performance and scoring of Mookgopong. DWA furthermore noted that the WSA mentioned the hazard of ever-experiencing water supply shortages as a critical risk, plans to address the problem, including the upgrade of the treatment system should be submitted to DWA. The municipality is in addition required to compile and submit a portfolio of evidence on their Blue Drop performance to ensure a better platform from which to access their DWQ service.
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Findings 1. The Water Safety Plan does not indicate the risk prioritisation method. All risks (i.e. ability of the works to treat water to comply with SANS 241) cannot be confirmed considered / addressed until such time that the municipality conducts a full SANS 241 analyses on the raw and final water. Risks such as financial constraints, process controller availability, power failures amongst others, are not listed. Other areas of the water safety plan to improve include more specific detail on roles and responsibilities, proof of municipal commitment and the availing of budget to implement findings. DWA received no evidence of a DWQ Incident Management Protocol or DWQ Incident Register. Treatment system and process controller classification as per requirement of Regulation 2834 needs to be finalised on BDS. Operational and maintenance procedures must be available to ensure continued operation of the plant, the importance of an O&M manual increase with the age of the plant. DWA requires proof of operational monitoring. The programme should be registered on BDS, log sheets will serve as proof of implementation. Monitoring needs to improve to ensure uninterrupted 12 months of microbiological data. Chemical compliance monitoring needs to be verified inclusive of all potential risks. Lastly, Mookgopong needs to urgently address the lack of asset management, this includes an annual process audit and improvements to the asset register to include aspects such as remaining life and replacement value.
Mopani District Municipality Mopani DM; Lepelle Water a; Tzaneen LM b; Giyani LM c

63.87%

Systems
Performance Area
Nkowan Kowaa
56 60 89 93 100 45 75 46
8.8 0.5
Phalaborwaa
Modjadjia
Politsia
2. 3.
56 80 89 93 100 85 75 46
5.7 0.5
56 60 65 93 100 20 75 46
11.0 0.2
56 60 65 93 0 65 75 46
9.1 0.5
4. 5. 6.

69.62% ()
82.50% 24 NI 55 000 95.71% 100% (8 months)
80.47% ()
86.00% 76 NI NI 99.32% 100% (7 months)
61.97% ()
84.25% 12.1 NI 18 000 91.72% 100% (5 months)
68.55% ()
NA 6.5 NI 18 000 96.96% (9 months) 100% (5 months)
Systems
Performance Area
Tzaneena;b
Letsiteleb
Giyanic
Nkuri / Mapuve
0 55 84 63 20 20 0 0
0 0
95 100 94 93 100 93 100 94

0 0.2
95 100 93 93 100 93 100 94

0 0.2
52 85 81 63 100 20 0 23
0 0

95.08% ()
95.63% 15 NI 98 000 99.39% 100.00%
95.05% ()
95.63% 1.5 NI 3 000 98.39% 100.00%
41.85% ()
54.38% 28 NI 182 000 83.87% 100.00%
24.00% ()
NA 4.1 90% 17 000 >500 86.36% (10 months) 100% (10 months)
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Systems
Performance Area
Middle Lethaba
0 85 76 63 50 78 0 23
0 0.4
Zava
Thabina
Tours
Regulatory Impression: MopaniDistrictMunicipality, as Water Services Authority, is responsible for 15 water supply systems. In general, the 2011 Blue Drop performance against systems managed solely by Mopani however instil no confidence that the responsibility is executed with the level of efficiency required to ensure continuous supply of safe drinking water. Water in many of the supply systems (Giyani, Nkuri / Mapuve, Tours, Nkambako and Nondweni) has been evaluated to pose a risk of infection to consumers. Conservatively, DWA also has to regard the water of unacceptable quality in other systems not monitored by the municipality (Zava and Thabina). Information needs to be submitted to the DWA within 60 days to confirm address of the microbiological water quality non-compliances. The situation demands that municipal administration and governance takes leadership in ensuring turn-around of the unacceptable situation. DWA needs to be convinced that municipal staff who showed no interest in attending the Blue Drop assessments will take lead to ensure that people within the municipal area of jurisdiction is protected from risk of infections. On a positive note, the Department commends Lepelle Water Board and TzaneenLocalMunicipality with the excellent performance in the management and operations of the Tzaneen and Letsitele water supply system which respectively qualifies for Blue Drop Certification status. The Department wish to encourage the Municipality to not rest on its laurels but to ensure that all possible is done to maintain or improve the quality of service to consumers.
0 5 0 0 0 0 0 0
0 0
0 25 30 0 0 0 0 15
0 0
0 25 81 63 100 53 0 0
0 0

48.38% ()
NA 24 NI 52 000 100% (11 months) 100% (10 months)
0.50% ()
NA 0.6 NI NI No data No data
7.75% ()
49.38% 12 NI 50 000 No data No data
29.55% ()
41.88% 4.2 NI NI 83.87% 100.00%
Systems
Performance Area
Thapane
Nkambako
Nondweni
0 65 48 63 100 53 0 23
0 0.1
0 35 63 63 100 20 0 23
0 0
0 75 79 63 50 20 0 23
0 0

38.50% ()
44.63% 4.5 NI 30 500 95.00% 100.00%
27.33% ()
53.63% 12 NI 60 000 81.82% 100.00%
30.43% ()
51.13% 2.2 NI NI 93.18% (11 months) 100.00% (10 months)
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Polokwane Local Municipality Polokwane LM; Lepelle Water a

92.61%
Regulatory Impression: The Department commends the performance of PolokwaneLocalMunicipality, assisted by Lepelle Northern Water during this Blue Drop assessment period. Officials from both the WSA and WSP were truly well prepared and found to place the required value to ensure that the municipality provides residents within the municipal area with drinking water quality (DWQ) management services of excellent quality. The definitive laudable feat would therefore be that DWA can award the Polokwane with Blue Drop Certification in 2 water supply systems (PolokwaneCity and Mankweng). The Department wish to encourage the Municipality to not rest on its laurels but to maintain the performance and supply of drinking water safe for human consumption.

Systems
Performance Area
Polokwane City a
Chuenemaja
Molepo
95 100 89 83 100 93 100 88

1.7 0.1
35 60 89 94 100 93 100 85
1.1 0.1
35 50 81 96 100 93 100 85
1.2 0.1

95.05% ()
95.70% 134 41% 100 000 54 99.03% 100.00%
81.44%()
55.10% 3.6 NI 40 000 100.00% 100.00%
79.89% ()
66.38% 1.4 NI 40 000 98.73% 100.00%
Systems
Performance Area
Moletji (Houtrivier)
35 50 80 96 100 93 100 63
1.4 0.1
Seshego a
Mankweng a
95 70 89 84 100 80 100 85
3.5 0
95 90 88 83 100 95 100 93
1.7 0.1

76.57%()
53.63% 3.4 NI 60 000 NI 98.22% 99.11%
89.65%()
66.38% 60 20% 100 000 12 100.00% 100.00% (11 months)
95.15% ()
NA 56 10% 100 000 6 99.67% 100.00%
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Thabazimbi Local Municipality Thabazimbi LM; Magalies Watera

14.32%
Regulatory Impression: The lack of accountability and passivity by Thabazimbi Local Municipality in terms of its drinking water quality (DWQ) management services is deplorable. The municipality provided almost no evidence in support of good services delivery and performance within its area of jurisdiction. The absence of Magalies Water, water services provider in the Greater Thabazimbi supply system, as well as the lack of information on the Blue Drop System (BDS) prevented a thorough evaluation of work done by the WSP in the Thabazimbi system (the latter noted the largest in terms of population). From a regulatory point of view, poor DWQ presents a high risk situation to public health. As a result, the Department of Water Affairs expresses a zero confidence level in the municipalitys ability to render a safe and sustainable DWQ service. The failure to improve drinking water quality which already posed a risk to consumers in 2010 now becomes critical. Disinfection, as shown by the low free available chlorine levels, but more importantly the continuous actual detection of microbiological pollutants in almost all the water supply systems, put people at risk of diarrhoeal diseases. Furthermore, data confirms unacceptable continued levels of fluoride in excess of the South African national standard for drinking water (SANS 241). The WSA should provide the Department with information within 60 days to confirm that the microbiological water quality failures reported in almost all the supply systems had been addressed. Action plans should indicate planning to immediately improve disinfection, long-term planning should focus on applying treatment effective to render water of safe chemical quality. Municipal management must ensure immediate turnaround. Disciplinary action should be taken against staff failing to fulfil their duties. Other prominent gaps in the current performance include poor process control, the lack in quality assurance at the laboratory which compromise the credibility of results, as well as the lack of performance publication and asset management. Findings 1. Monitoring, in particular the number of determinands tested, is probably one of the aspects of the Thabazimbi DWQ management services that earns praise from the Department. As per legal requirement, the WSA however failed to maintain microbiological monitoring for 12 months. The increase in registered supply systems further imply that the DWA could perform a more focussed, system specific assessment which allows for improved identification of problem areas.

Systems
Performance Area
Leeupoort
Northham
Rooiberg
10 0 43 45 0 44 0 0
0 0
10 0 30 45 0 20 0 0
0 0
10 0 39 45 0 20 0 0
0 0

21.28% ()
NA 1.66 NI 4 909 94.74% (10 months) 81.18% (10 months)
12.78% ()
13.68% ()
NA 2 NI 2 900 62.50% (8 months) 85.00% (8 months)
Systems
Performance Area
Schilpadnest
Greater Thabazimbi a
10
0 34 45 0 20 0 0
0 0
10 0 41 42 0 20 0 0
0 0
2.

13.13% ()
13.69 ()
54.25 12 NI 24 000 72.73% (8 months) 100.00% (8 months)
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Systems
45.06% Thohoyandoua
Performance Area
Elim b
Kutama Sinthumele b
10 28 24 63 0 20 0 35
0 0
(Louis Trichardt)
Makhado b
Systems
Vhembe District Municipality Vhembe DM; Thulamela LM a; Makhado LMb; Musina LMc; Mutale LMd
Performance Area
Mutshedzi b
Nzhelele b
Tshedza b
Tshifhire Murunwa b
10 54 56 63 0 70 0 47
0 0.5
10 52 41 63 50 70 0 58
0 0.5
10 28 0 18 0 0 0 47
0 0
0 54 45 63 0 70 0 35
0 0.5
10 80 59 63 100 65 0 58
0 0.2
0 8 23 63 0 61 0 35
0 0.5
10 78 28 61 0 70 0 58
0 0.5

46.00% ()
NA 8.64 166 97 000 148 100% (11 months) 100% (9 months)
12.18% ()
41.50% 5.2 66 55 000 62 No data No data
39.20% ()
44.00% 1.469 174 20 000 127 100% (7 months) 100% (7 months)
43.65% ()
NA 2.074 96 12 800 156 100% (9 months) 100% (7 months)

51.65% ()
58.13% 76.06 NI 120 000 98.84% 100% (8 months)
29.73% ()
32.50% NI (yield) NI 70 000 100% (2 months) 100% (2 months)
21.03% ()
44.66% ()
54.13% 10 80 50 000 160 100% (9 months) 100% (6 months)
Regulatory Impression: The 2011 Blue Drop scores indicate that drinking water quality (DWQ) management services are yet to be on par with expectations of the regulatory programme. The consolidation of 26 water supply systems into 12 is however seen as a positive step towards a more focussed approach for DWQ management. DWA is also encouraged to note that system specific information was available on the Blue Drop System (BDS) to evaluate actual DWQ in almost all the supply systems. Although monitoring still has to improve to ensure at least 12 months of microbiological data for each of the supply systems, available data confirm that DWQ in the Elim, Makhado, Musina, Mutale, Mutshedzi, Tshedza and Tshifhire systems are of excellent microbiological quality. DWQ in the Kutama and Malamulele systems demand the immediate attention of the municipal administration and governance, water within the systems poses a risk to public health. Disinfection needs to be optimised immediately. The complete lack of monitoring data for the Musekwa and Nzhelele systems makes it impossible to evaluate DWQ compliance, from a conservative perspective, DWA has to assume that water within these systems also pose a risk to public health. Monitoring must commence immediately, while the WSA verify that all determinands of concern are included in the chemical-health compliance monitoring programme. DWA requires proof of a full SANS 241 analyses at least annually in the supply systems. Findings 1. The Water Safety Plan needs to improve to cover all the supply systems. Other aspects requiring improvement include a more thorough assessment of risks, inclusion of a risk prioritisation method, while a full SANS analysis of raw and final water has to be conducted to confirm the capability of the various treatment systems to address all contaminant possibilities (latter needs to be outsourced if the municipal laboratory cant perform all the analysis). Without management support and availing of budget, DWQ management services will never adhere to all the requirements of satisfactory performance. DWA received no evidence of a DWQ Incident Management Protocol or Register. Treatment system and process controller classification as per requirement of Regulation 2834 needs to be finalised on BDS.
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Systems
Performance Area
Malamulele a
Musekwa
Musina c
Mutale d
10 68 59 63 100 20 0 58
0 0
10 8 0 18 0 0 0 47
0 0
0 0 26 63 0 70 0 35
0 0.5
10 68 41 63 100 70 0 58
0 0.5

36.93% ()
44.13% 39.4 77 250 000 121 95.45% 100% (9 months)
10.18% ()
40.25% 0.864 100 1 000 86 No data No data
32.00% ()
44.00% NI (yield) NI 50 000 100% (8months) 100% (5 months)
50.10% ()
41.25% 16.08 42 85 000 79 100.00% 100% (8 months)
2. 3.
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LIMPOPO
CHAPTER 8 MPUMALANGAPROVINCE
Introduction
Water services delivery is performed by nineteen (19) Water Services Authorities in Mpumalanga via 80 drinking water supply systems.
Provincial Best Performer Steve Tshwete Local Municipality is the best performing municipality in Mpumalanga Province: 96.60% Municipal Blue Drop Score
A total design capacity of 661 is available for drinking water supply in MpumalangaProvince, distributed across 80 supply systems. Operational data is not available for all systems, however the existing data indicates average operating capacities between 71 and 118%. This result in an average output volume (final water) of 502 Ml/day.
SMALL SIZE 0.5-2 M/day 19 27.3 71.3 19.5
MEDIUM SIZE 2-10 M/day 25 104.7 77.3 81.1
LARGE SIZE <10-25 M/day 7 109.0 83.4 90.9
MACRO SIZE >25 M/day 8 416.0 71.5 297.4
Total
6 1.8 118.2 2.2
80 660.7 75.9 501.5
MPUMALANGA
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MPUMALANGA
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Analysis of the Blue Drop assessments and site inspection results indicate that performance vary from excellent to unsatisfactory. A total of 100% municipalities were assessed during the 2010/11 Blue Drop Certification.
BLUE DROP COMPARATIVE ANALYSIS Performance Category 2009 2010 2011 19 (of 21) (90.47%) 80 44 (55%) 36 (45%) 8 56.50% Performance trend
Incentive-based indicators 8 (of 21) 14 (of 21 ) Number of municipalities assessed (38.0%) (66.7%) Number of water systems assessed Number of Blue Drop scores 50% Number of Blue Drop scores <50% Number of Blue Drop awards PROVINCIAL BLUE DROP SCORE N/A = Not applied 35 19 (54.28%) 16 (45.71%) 3 51% 78 24 (30.7%) 54 (69.23%) 6 65.42%
Most of the Mpumalanga municipalities is committed to the Blue Drop process, in an effort to raise the drinking water quality and reliability of supply to all consumers. The incentive-based regulatory approach act as a positive stimulus to facilitate improved performance and public accountability, whilst establishing essential systems and Trend Analysis: Provincial Blue Drop processes to sustain and measure Score Years 2009 to 2011 gradual improvement. The trends analysis indicate that Mpumalanga is not quite on par with their provincial objectives to ensure continued improvement, as can be seen from the drop in provincial score from 65.4 to 56.5%. Renewed effort and resources will have to be applied to turn around this undesirable trend. On a positive note, the overall appearance looks positive, as can be seen by the increased number of Blue Drops in the province, as a reflection of prominent centres of excellence in this Province. In addition, the number of systems that achieve >50% Blue drop status has also increased. However, the most significant statistic is the Provincial Blue Drop Score of 56.5%, which place Mpumalanga amongst the lower performing provinces on the national Performance Log.
MPUMALANGA
Page 3
MPUMALANGA
Page 4
When comparing 2011 Blue Drop results with 2009 and 2010, the following trends are observed: 80 systems are assessed in 2011 compare to only 35 (2009) and 78 (2010) 8 systems achieved Blue Drop Certification, compared to 6 (2010) and 3 (2009) 0% systems scored between 0-33% in 2010, which eliminate critical systems from the Mpumalanga performance log 37.5% of all systems are now in critical condition compared to 60% (2010), which is a progressive improvement. Readers need to be mindful that Blue Drop Certification follows a regulation strategy that facilitates gradual and sustainable improvement.... Thereby, Blue Drop requirements become more stringent with every assessment cycle. Municipalities who merely maintained their water on same levels year in and out, is likely to achieve reduced Blue Drop scores, whilst municipalities that drive continuous improvement, are likely to be awarded with improved Blue Drop scores with each assessment cycle. Conclusion The Blue Drop results for 2011 indicate that municipal drinking water quality management in Mpumalanga vary from excellent to good, with 4 systems that need attention, as indicated in the Provincial Performance Log. The overall business of drinking water supply and quality management is satisfactory, however areas of concern are raised where improvement is required. Mpumalanga is taking a position amongst the lower performing provinces in the country. Eight Blue Drop Certificates are awarded in Mpumalanga:

: :
Mbombela Local Municipality / Silulumanzi Steve Tswete Local Municipality / ESKOM
MPUMALANGA
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MPUMALANGA
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Albert Luthuli Local Municipality Albert Luthuli Local Municipality

09.78%
Regulatory Impression: The 2011 Blue Drop score of Albert Luthuli Local Municipality showed minimal improvement from the previous assessment. The Department however acknowledges the commencement of the water safety planning process. The commitment from the technical team is noted, even though the team currently faces a challenge with regards to staff turn-over. The current team was found to work under challenging conditions. Although the Municipality appointed a service provider to assist in turning around the current appalling situation, DWA requires Albert Luthuli to immediately improve Drinking Water Quality (DWQ) management with intensive effort, all Blue Drop Requirements needs to be addressed. Management support is needed for implementation of the water safety plan already noted being developed, funds must be available to improve DWQ service delivery. While the municipality and service provider attempts to improve the situation, information should be submitted on the Blue Drop System to allow DWA to monitor the situation (as required in Section 82 of the Water Services Act, No 108 of 1997). Conservatively, the Department assumes that all water within the jurisdiction of the municipality poses a risk of infection. NB: The Regulator is extremely concerned with the performance of drinking water quality management by Albert Luthuli. The WSA is requested to submit a Corrective Action Plan to the Department within 30 days of release of the Blue Drop Report. Findings 1. According to the BDS, only two systems are registered. This does not allow DWA to adequately evaluate all seven system presented for evaluation. DWQ data has to be submitted per supply system, monitoring should occur as often as stipulated in SANS 241 (South African standard for Drinking Water) and informed by the risk assessment. This must be rectified as soon as possible. It is evident that there is a decline in the Microbial DWQ management practices of the municipality (i.e. disinfection), the inconsistent sampling practice is furthermore disconcerting since a false impression of safe water could be portrayed against the limited data. Compared with the results in 2010 for 11 months, the 7 months of microbiological and 6 months chemical data confirms that all water poses a serious risk to public health. Other areas that requires urgent attention by the Municipality are: Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Performance Publication Asset Management

Systems
Performance Area
Carolina
Badplass
Mpuluzi
Lushushwane / Bettysgoed
49 23 0 5 0 0 0 0
0 0
49 23 0 5 0 0 0 0
0 0
49 23 0 5 0 0 0 0
0 0
49 23 0 5 0 0 0 0
0 0

09.78% ()
05.13% 6 60% 13 632 264 56.00% (7 months) 95.00% (6 months)
09.78% ()
08.96% 4 NI 10 600 56.00% (7 months) 95.00% (6 months)
09.78% ()
08.63% 8.5 NI 44 983 56.00% (7 months) 95.00% (6 months)
09.78% ()
08.63% 4 NI 1 106 56.00% (7 months) 95.00% (6 months)
Systems
Performance Area
Elukwatini
Metula Fernie
Ekulindeni
2.
49 23 0 5 0 0 0 0
0 0
49 23 0 5 0 0 0 0
0 0
49 23 0 5 0 0 0 0
0 0
3. 4.

09.78% ()
08.63% 13 NI 65 654 56.00% (7 months) 95.00% (6 months)
09.78% ()
08.63% 7 NI 31 056 56.00% (7 months) 95.00% (6 months)
09.78% ()
08.63% 5 66% 10 885 322 56.00% (7 months) 95.00% (6 months)
MPUMALANGA
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MPUMALANGA
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Bushbuckridge Local Municipality Bushbuckridge Local Municipality

29.89%
Regulatory Impression: Regrettably, despite numerous communiqu between the WSA and the Blue Drop Inspectors in an attempt to finalise the virtual assessment against data / information loaded on the Blue Drop System (BDS), no data was uploaded on the BDS at the confirmation assessment. The situation in Bushbuckridge LM is considered critical from a regulatory view and holds high risk to public health. The 29.89% overall municipal score confirms that drinking water quality management services are still not managed according to the expectations of the regulation programme. The only positive the Department can highlight is the commencement of the water safety planning process. The Municipality has to prioritise development and implementation of the water safety plan, it is imperative to conduct risk assessments for the entire area that covers the catchment, treatment systems and distribution. Roles and responsibilities must be clearly defined, while management shows support by availing budget. Service level agreements should be in place and endorsed should any Water Services Providers assist the Authority. The municipality is commended for ensuring that DWQ data on both the chemical and microbiological quality of drinking water in all the supply systems are available on the BDS. The Regulator is encouraged that the municipality adhered to the request during the 2010 assessment to submit data. The municipality is now encouraged to improve on all other aspects of the DWQ management business. NB: The regulator is extremely concerned with the DWQ management performance of Bushbuckridge. The WSA should submit a Corrective Action Plan to the Department within 30 days of release of the Blue Drop Report detailing plans to improve the situation. Findings 1. During the 2010 Blue Drop assessment, the WSA presented 10 systems for assessment. This year, Bushbuckridge registered 6 systems. The WSA is advised to ensure that the amalgamation of systems results in a more focussed DWQ management approach, the WSA should also confirm that the entire area under jurisdiction is included under the 6 supply systems. The following areas require urgent attention by the Municipality, it must be included in the action plan submitted to the Department: Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management

Systems
Performance Area
Dingledale
Sigagule
Thorndale
0 5 26 50 0 73 0 0
0 0.3
0 10 34 50 50 73 0 0
0 0.3
0 0 25 50 10 50 0 0
0 0.6

27.48% ()
08.50% 1.5 NI 2 262 100.00% (7 months) 100.00% ( 7 months)
31.32% ()
25.00% ()
NA 2d NI 3 012 100.00% 88.89% (8 months)
Systems
Performance Area
Zoeknog
Marite
Cork
0 10 14 50 100 75 0 0
0 0.3
0 10 42 50 100 65 0 0
0 0.5
0 10 21 50 20 65 0 0
0 0.5
2.

32.42% ()
11.50% 4.5 NI 36 853 100.00% 97.37% (9 months)
32.15% ()
NA 3 NI 20 366 100.00% 93.75% (8 months)
26.08% ()
MPUMALANGA
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MPUMALANGA
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Dipaleseng Local Municipality Dipaleseng Local Municipality

06.95%
Findings 1. Dipaleseng was highlighted in the 2010 Blue Drop report as one of the Municipalities who showed a lack of commitment towards Drinking Water Quality management. The Regulator can no longer tolerate the dismissive attitude, municipal management should immediately address the non-compliances. The Municipality must note that even though the Blue Drop certification process is part of incentive-based regulation, assessments are compulsory. Water Service Authorities and Water Service Providers are compelled under law to provide the Regulator with the necessary information to do a proper analysis on the quality of DWQ management. Refer to the following Sections of the Water Services Act (Act 109 or 1997) for clarity: Section 19: Institutional arrangements Section 23: Responsibility to reveal information Section 62: Right to regulate Section 82: Offence to withhold information.

Systems
Performance Area
Fortuna
2.
0 0 45 19 0 5 0 0
0 0.3

06.95% ()
NA 5 100% 50 000 100 44.12% (5 months) 100.00% (4 months)
Regulatory Impression: The representative of Dipaleseng Local Municipality sent to the 2011 Blue Drop confirmation session was not informed regarding the requirements for the Blue Drop evaluation. DWA consequently received minimal information during the session. Although required to make information available to the DWA to regulate the drinking water management service of the WSA (Water Services Act, Act 108 of 1997), almost no information was furthermore available on the Blue Drop System (BDS). This impedes the ability of the Department to perform its regulatory function. The WSA should improve drinking water quality management, all requirements of the Blue Drop Certification process require urgent attention. The quality of drinking water presents a risk to public health, a number of E. coli failures were noted against the limited data on BDS. The WSA should urgently develop a Water Safety Plan for the supply system. If implemented, DWQ management against the principles of the water safety planning process will enhance understanding and data availability on risks / hazards in the supply system. It should further provide the information to seek senior management commitment for service improvement. The Blue Drop Inspectors noted an abattoir upstream of the treatment works that constitutes a high risk impacting the quality of the resource water. The WSA should ensure address of this risk. DWA also noted that the South African Development Bank is assisting with water related projects. NB: The Regulator is extremely concerned with the DWQ management performance of Dipaleseng Local Municipality. The WSA should submit a Corrective Action Plan to the Department within 30 days of release of the Blue Drop Report.
MPUMALANGA
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MPUMALANGA
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Dr JS Moroka Local Municipality Dr JS Moroka Local Municipality

84.42%
The Weltevrede WTWSystem was inspected to verify the Blue Drop findings and the following refers: 1. 2. The WTW is classified as a Class B works. All relevant manuals, logbooks, flow data and failure response management protocols were evident on site. Onsite equipment was found well managed. The works and the building are well maintained. Security operates 24 hours, 7 days a week. Gardens, lawns and safety signs are in excellent condition, well displayed. Chlorination was found well controlled, with a proper sampling point and contact time. The Inspectors however noted room for improvement at the storage facility of Bags.

Systems
Performance Area
Weltevrede
63 100 90 88 100 65 100 70

10.3 0.3
3. 4. 5. 6.

84.42% ()
95.73% 60 90% 218 290 247 98.30% 100.00% (10 months)
Regulatory Impression: It is disappointing that Dr JS Moroka could not retain its Blue Drop Certification status. Poor performance against the Water Safety Plan requirement, together with the microbiological quality of the water only evaluated as good, largely prevented DWA from evaluating the drinking water quality (DWQ) management business as excellent. Should these aspects receive serious attention, while performance is maintained against the other aspects of the business, Blue Drop status again becomes achievable in 2012. Findings 1. During the 2011 confirmation session, the Blue Drop Inspectors expressed concern about the compliance monitoring programme maintained by the WSA in the distribution system. The management of incidents in general also warranted concern. DWA found that the municipality monitors the microbiological quality of the drinking water at the point of use primarily with E. coli Colilert presence / absence tests. Although advisable to use when circumstances prevents monitoring with quantifiable test methods, the municipality provided little evidence on failure-follow-up sampling / analyses. The municipality furthermore provided little information to confirm credibility of the results from the inhouse laboratory. DWA advises the WSA to immediately re-sample water showing the presence of microbiological contaminants, analyses should then be done with a quantifiable method (probably an external laboratory). Remedial action should ensure positive identification of failures, notifications to be implemented when necessary. Incidents should be documented in the Incident Management Protocol, while the WSA also maintains an incident register.
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2.
MPUMALANGA
MPUMALANGA
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Belfast WTW
Emakhazeni Local Municipality Emakhazeni Local Municipality

83.72%

Systems
1. 2. 3.
Performance Area
(Emakhazeni)
Belfast
Dullstroom
Emgwenya
(W Boven)
Entokozweni
4.
The WTW is classified as a Class C works, certificate was displayed on the wall. O&M manual, as well as the calibration certificates, absent. The works and the building are in good condition. The area that needs attention is the sludge dams. There is a room for improvement at the storage facility of Lime Bags.
(Machadodorp)
Dullstroom WTW 1. 2. 3. 4. The WTW is classified as a Class C works, certificate was displayed on the wall. O&M manual available, manuals and equipment calibration fluids on-site. The works and the building are in good condition. There is a room of improvement at the storage facility of Lime Bags and the disposal area of unused materials.
70 40 76 100 100 100 100 43

7 0
70 68 91 100 100 60 100 80

7 0
70 28 69 100 100 100 100 43

4 0
70 40 76 100 100 100 100 43

7 0

84.95% ()
71.19% 3.5 91% 19 253 165 96.88% 100.00%
83.41% ()
71.19% 2.2 82% 8 375 215 96.94% (11 months) 100% (11 months)
80.42% ()
65.19% 3 70% 11 071 190 100.00% 100% (11 months)
84.95% ()
71.19% 2.7 74% 10 858 184 100% (11 months) 99.07% (11 months)
Regulatory Impression: The Emakhazeni LM is to be commended on their positive approach and commitment to fulfilling all the requirements of the Blue Drop Certification Programme. An attempt was made to table evidence for each criterion, some of the documentation was however generic in nature. All the documentary evidence presented was in hard copy. It is recommended (required) that the LM appoint a responsible person to ensure that this information is uploaded on the Blue Drop System (BDS). Findings 1. In general, the following areas requires the urgent attention of the Municipality: Process Control, Maintenance & Management Skills Credibility of Sample Analyses Asset Management It is recommended that a concerted effort be made to compile operation and maintenance manuals for each plant. Inspectors noted the commitment by the LM to improve Process control and small infrastructure on the plants.
2. 3.
The Belfast and Dullstroom WTWs were inspected to verify the Blue Drop findings and the following refers:
MPUMALANGA
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MPUMALANGA
Page 16
Emalahleni Local Municipality Emalahleni Local Municipality

46.90%
Govan Mbeki Local Municipality Govan Mbeki Local Municipality

77.59%

Systems

Systems
Performance Area
Witbank
Rietspruit
Kriel
Performance Area
Greater Govan Mbeki
4 33 41 93 100 20 100 27
9 0.3
4 23 42 93 50 20 100 8
11 0.3
4 43 60 93 50 85 100 31
3 0.3
50 75 89 86 100 44 100 100

6 0

46.05% ()
31.00% 120 79% 300 000 316 91.97% 99.72% (11 months)
41.78% ()
29.00% NI 3.3 10 000 90.48% (11 months) 99.17% (11 months)
61.22% ()
29.00% 7.5 67% 15 055 334 100.00% (11 months) 100.00% (11 months)

77.59% ()
78.88% NI NI 244 123 96.76% 99.85%
Regulatory Impression: Although Emalahleni still performed unsatisfactory against the requirements of the Blue Drop Certification process, an increase in the 2011 Blue Drop score is seen (municipal average from 29.7% to 46.90%). The municipality should improve all aspects of their drinking water quality (DWQ) management performance, urgent attention should be given to address the microbiological drinking water quality failures in the Witbank and Rietspruit systems. Disinfection should improve, it is further advisable that the WSA prepare O&M manuals for all the treatment plants. The Witbank (eMalahleni) WTW was inspected to verify the Blue Drop findings and the following refers:

Regulatory Impression: Govan Mbeki was found to maintain good drinking water quality (DWQ) management practices for their area of responsibility. Evaluated against the more stringent 2011 Blue Drop requirements, the slight decline from the 2010 Blue Drop score is not seen as a decline in service delivery. DWA encourages the municipality to improve performance, address of the microbiological water quality failures and implementation of a water safety plan could see the municipality on its way of attaining Blue Drop status.
All assets owned by the LM including the municipal buildings are poorly maintained. Operation was poorly supervised, failure of equipment appear a regular occurrence. The Class-B certification certificate is not displayed at the plant. There appears to be little incentive to improve performance. On the positive, record keeping and supervision was significantly better at the Kriel plant. The WSA takes no responsibility for sample collection or analysis, there is no follow-up sampling on failures which regularly occurs at the Witbank plant. No logbooks, no maintenance book, flow data and failure response management protocol were evident on-site. Insufficient signage at the chlorine installation.
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Lekwa Local Municipality Lekwa Local Municipality

10.48%
Mbombela Local Municipality Mbombela LM, Bushbuckridge Water a; Silulumanzi b

74.99%

Systems

Systems
Performance Area
Morgenzon
Standerton
Performance Area
Dwaleni a
Elandshoek
Hazyview
Legogote a Mganduzweni
0 59 16 28 0 6 0 0
0 0.2
0 59 14 24 0 5 0 0
0 0.3
0 0 0 0 0 0 0 0
0 0
56 50 81 86 100 75 80 63
4 0.3
56 70 81 92 100 20 80 52
6 0
30 8 11 35 0 0 0 20
0 0

18.85% ()
21.00% 1.8 44.00% 10 000 72 75.00% (4 months) 100.00% (7 months)
09.92 ()
18.00% 27 82.00% 104 824 211 82.76% (6 months) 100.00% (9 months)

0.00%
74.61% ()
NA 1 60% 2 000 300 100.00% 100.00%
60.96% ()
64.13% 2 90% 5 600 321 94.59% 100.00%
11.14% ()
NA 2 NI 100 No data No data
Systems
Regulatory Impression: The overall municipal score confirms that the municipality did little to improve on their drinking water quality (DWQ) management business since the 2010 assessment when 19.5% was recorded. The dismissive behaviour by Lekwa Local Municipality towards a national programme intent to inform the public of local municipal service performance, is deplorable. This Department is extremely concerned about the current status of the DWQ. For a second year the municipality did not adhere to the requirement of the regulator to provide information needed by the Minister to access all aspects of the DWQ management service. According to section 62 of the Water Services Act, Act 107 of 1998, the WSA must provide information to the Department on a monthly basis. Information must be uploaded per supply system on the Blue Drop System (BDS). NB: The Regulator is extremely concerned with the DWQ management performance of Lekwa LM. DWA requires a Corrective Action Plan within 30 days of release of this Blue Drop Report. Findings 1. 2. 3. All areas of the municipal service require improvement. The Municipality is advised to publish their DWQ performance against the South African standard for drinking water (SANS 241) the public should be informed of the risk drinking water poses to public health. Management commitment is urgently needed to address the poor drinking water quality, disinfection should be optimised as a matter of urgency.
Performance Area
Matsulu b
Nelspruit b
Nsikazi North Nyongane a 30 8 26 35 0 0 0 20

0 0
Nsikazi South
Kanyamazane
96 100 89 100 100 100 100 74

1 0
96 80 89 100 100 100 100 92

1 0
15 98 48 79 100 85 100 20
8 0.3

95.56% ()
90.00% 12 133% 70 000 228 100.00% 100.00%
96.11% ()
96.80% 55 87% 56 000 >500 100.00% 100.00%
12.56% ()
NA 15 100% 60 000 250 No data No data
71.75% ()
88.00% 55 136% 450 000 166 99.80% 100.00%
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Systems
Performance Area
Phola Mshadzaa 15 26 35 0 0 0 0 16
0 0
Tekwane Primkop b 96 100 68 96 100 85 100 82

2.0 0.3
White River
White River CE
Nelspruit WTW

56 68 81 93 100 100 100 40

3.0 0
56 80 45 93 100 20 100 63
6.0 0
Plant classification certificate is displayed (class-B works). Proof provided of regular maintenance. Some challenges with security, the plant are currently being upgraded. Some documents, i.e. logbook and job cards referred to, but not available on-site at time of inspection. With regards to the OHS, no problems identified. Gate next to sand filters. The garden is well maintained / neat. Chlorination and final sampling point adequate. Lid of chamber not well-maintained rusted. In general, the works is well maintained.

08.96% ()
91.13% ()
NA 1 180% 2 500 >500 100.00% 100.00%
81.76% ()
72.13% 6 83% 17 000 293 97.56% 100.00%
61.82% ()
NA 1.5 90% 1 000 >500 91.67% 100.00%
Regulatory Impression: Mbombela Local Municipality performed extremely well in some water supply systems, while the performance in particularly Dwaleni, Legogote Mganduzweni, Nsikazi North Nyongane and Phola Mshadza needs to urgently improve. On a very positive note, the Department wishes to applaud the Municipality for the shared team effort with Silulumanzi to achieve Blue Drop certification status in the Matsulu and Nelspruit systems. Findings 1. There has been a tremendous improvement in the quality of drinking water supplied in the Matsulu system. The Municipality is encouraged to sustain the current status, maintaining excellent service as a requirement for Blue Drop certification.
The Kanyamazane and Nelspruit Water Treatment Works were inspected to verify the Blue Drop findings, the following refers: Kanyamazane WTW

Plant classification certificate is displayed (class-A works). Proof provided of regular maintenance. Documents, i.e. logbook and job cards available on-site at time of inspection. With regards to the OHS, two problems were identified: Hoist for lime does not have rails to prevent people from falling down the shaft; sluice was noted broken. The garden is well maintained / neat. Entrance signage in place, well displayed, fences good condition. Gate next to sand filters. On-site monitoring equipment, staff showed good knowledge of use. Chlorination and final sampling point adequate. General condition good. Scum accumulated and removed. In general, the works is well maintained.
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Mkhondo Local Municipality Mkhondo Local Municipality

05.05%
Msukaligwa Local Municipality Msukaligwa Local Municipality

10.59%

Systems

Systems
Performance Area
Piet Retief
Amsterdam
Driefontein / Dirkiesdorp 0 0 19 0 0 1 25 0
0 0.1
Greater Mkhondo LM 0 0 11 0 0 0 25 0
0 0
Performance Area
Ermelo
0 0 19 0 0 4 25 0
0 0.1
0 0 19 0 0 1 25 0
0 0.1
0 23 10 5 0 0 0 48
0 0

05.46% ()
28.55% 14 50% 40 000 175 93.10% (5 months) 100% (2 months)
04.56% ()
28.55% 6.5 59% 40 000 96 93.10% (5 months) 100% (2 months)
04.56% ()
28.55% 2 90% 40 000 <50 93.10% (5 months) 100% (2 months)
03.55% ()

10.59% ()
NA 22.5 58% 60 000 218 77.14% (6 months) 97.87% (5 months)
Regulatory Impression: Regulatory Impression: Mkhondo performed unsatisfactory and below expectations, DWA is seriously concerned about the decline of drinking water quality (DWQ) management. Microbiological compliance indicates all drinking water poses a risk of infection, DWQ data is yet to be supplied per water supply system. Data submission, for both microbiological and chemical determinands, is well below the 12 month legal requirement. DWA also noted a complete lack of operational monitoring at the water treatment works. The municipality must improve disinfection, municipal management commitment required to ensure a turn-around of the unacceptable situation. During the on-site assessment, DWA noted as a major observation that the area of supply under Msukaligwa should be assessed under more than 1 water supply system. WSA representatives confirmed the observation, the WSA should therefore improve management and submission of information / data on the Blue Drop System (BDS) for future assessments. Proper demarcation of water supply systems should be prioritised, followed by the development of the Water Safety Plan, which should inform appropriate action across the individual Blue Drop Certification criteria. The WSA team displayed good cohesion & coordination in their different roles. NB: The Regulator is however extremely concerned with the performance of Msukaligwa, DWQ management should improve to be in line with legal requirements / international best practice. The WSA should submit a Corrective Action Plan to the Department within 30 days of release of the Blue Drop Report. Findings 1. Improvement is required in all areas of DWQ management (Blue Drop Requirements) to ensure the supply of safe tap water on a continuous basis. Currently, the Department has no confidence in the management of DWQ by the LM. It is however encouraging to note that a new plant is due to be commissioned.
The Douglas Dam Water Treatment Works (Msukaligwa LM) was inspected to verify the Blue Drop findings, the following refers:
Plant classification certificate displayed (class C works).

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MPUMALANGA
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MPUMALANGA
Systems
Some documents, i.e. logbook and job cards were available on-site at the time of inspection. Aspects related Occupational Health and Safety needs improvement. Gate next to sand filters. Even though the garden is well maintained and neat, DWA noted ageing infrastructure that needs to be replaced. In general, management at the works is regarded fair.
Nkomazi Local Municipality Nkomazi Local Municipality

59.48%
Performance Area
Driekoppies
Fig Tree
Hectorspruit
Komatipoort
46 35 75 93 100 100 40 23
6 0.3
26 10 48 88 100 20 40 0
3 0.3
46 15 63 83 100 100 40 0
3 0.3
46 10 63 85 100 100 40 8
3 0.3

70.48% ()
17.15% 29 (estimated) NI 110 000 99.38% 100.00%
32.44% ()
17.15% 8 (Estimated) NI 20 000 100.00% 100.00%
60.73% ()
17.15% 2 NI 1 000 100.00% 100.00%
61.42% ()
17.15% 6 75% 4 000 >500 100.00% 100.00%
Systems
Performance Area
Langeloop
Low Creek
Madadeni
Magudu
46 60 63 83 100 100 40 40
3 0.3
26 15 24 88 0 80 40 0
0 0.3
26 15 46 88 50 97 40 0
3 0.3
26 25 55 88 100 100 40 9
3 0.3

65.98% ()
17.15% 2.9 93% 5 000 539 100.00% 100.00%
40.24% ()
17.15% NI NI 1 000 100% (3 months) 100% (2 months)
53.34% ()
17.15% 1 NI 7 000 100% (11 months) 100% (11 months)
59.59% ()
17.15% 2 NI 100.00% 100.00%
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Systems
Performance Area
Malalane
MarlothPark
Mbuzini
Nyathi
Findings 1. The WSA is urged to amend the Water Safety Plan, on completion of supply system risk assessments, monitoring programmes should be amended. The WSA should finalise registration of all process controller staff. Asset management needs to improve.
26 15 48 88 100 100 40 0
3 0.3
26 15 48 88 100 100 40 0
3 0.3
26 25 55 88 20 85 40 2
2 0.3
26 15 47 88 100 100 40 0
3 0.3
2. 3.

56.70% ()
17.15% 6 NI 3 000 100.00% 100.00%
56.70% ()
17.15% 3.4 NI 1 000 100.00% 100.00%
48.68% ()
17.15% 2 NI 8 750 100.00% 100.00%
56.67% ()
17.15% 12 NI 12 000 100.00% 100.00%
Systems
Performance Area
Rudimentary Boreholes
Nkomazi
Sibange
Tonga
26 5 48 88 100 85 40 0
3 0.3
26 25 48 88 20 85 40 0
3 0.3
26 35 55 88 100 100 40 0
3 0.3

51.44% ()
17.15% NI NI 51 000 97.37% 93.11%
49.44 ()
17.15% 0.3 NI 3 000 100.00% (10 months) 100.00% (10 months)
59.21% ()
17.15% 25 NI 110 000 99.30% 100.00%
Regulatory Impression: The Department wishes to applaud the Nkomazi Local Municipality on a good improvement with the Blue Drop score from (2010) 17.5 % to 59.48, this is worth phrasing. The most worthy praise is the submission of DWQ data to evaluate both chemical and microbiological compliance. The municipality is encouraged to further improve their performance.
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Pixley Ka Seme Local Municipality Pixley Ka Seme Local Municipality

46.09%

Systems
Steve Tshwete Local Municipality Steve Tshwete LM, ESKOMa; Kraanspoort Owners Committee b; Middleburg Minec
96.51%
Performance Area
Volksrust
Vukuzakhe
Wakkerstroom
41 70 51 51 0 70 80 27
0 0.3
Amersfoort
Performance Area
Systems
Hendrina a
Arnot/Reitkuil
Komati Blinkpan a
68 100 100 100 100 100 100 78
0.6 0.3
Middelburg & Mhluzi
41 68 53 5 0 7 80 27
0 0
41 78 59 5 20 2 80 27
0 0.3
41 70 68 33 50 98 80 27
0 0
85 100 100 100 100 100 100 100

0.2 0.3
96 100 100 100 100 100 100 85

0.2 0.3
100 80 100 100 100 100 100 93

0.7 0.3

32.48% ()
NA 4 98% 15 000 261 60.00% (4 months) 100% (4 months)
33.56% ()
NA 4 63% 40 000 63 72.97% (11 months) 100% (11 months)
51.50% ()
NA 2 45% 9 000 100 100% (3 months) 100% (3 months)
65.61% ()
NA 4.8 90% 44 000 98 100.00% 100% (11 months)

97.75% ()
95.84% 15 80% 8 000 >500 100.00% 100.00%
97.36% ()
95.84% 12 NI 8 000 100.00% 100.00%
92.37% ()
95.43% 15 100% 8 000 >500 100.00% 100.00%
97.53% ()
95.84% 45 98% 99 000 446 100.00% 100.00%
Regulatory Impression: The performance of Pixley ka seme LM is satisfactorily, some gaps is however noted. Asset management, credibility of drinking water quality (DWQ) data, 12-month submission of all required compliance results, are some of the areas requiring attention. The municipality should however prioritise improvement of disinfection practices in the Volksrust and Vukuzakhe supply systems, water in these supply system were evaluated to pose an unacceptable risk to public health.
Systems
Performance Area
Presidentsrus
Hendrina (STLM)
Doorenkop 1&2
100 70 100 100 100 100 100 93

0.3 0.3
100 80 100 99 100 100 100 100

0.4 0.3
100 80 80 100 100 100 100 100

0.3 0.3

96.18% ()
89.34% 0.32 63% 1 000 202 100.00% 100.00%
97.96% ()
95.84% 5.4 46% 10 000 248 100.00% 100.00%
97.98% ()
92.84% 0.25 328% 6 000 125 100.00% 100.00%
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Systems
Performance Area
Kraanspoort b
Middleburg Mine c
Thaba Chweu Local Municipality Thaba Chweu Local Municipality

59.40%
83 66 100 55 100 100 100 85

1 0.3
72 66 57 100 100 100 100 52

1 0.3

Systems
Performance Area
Lydenburg
Coromandal
Sabie
Graskop
65 25 89 41 100 60 25 28
3 0.3
65 25 74 41 100 60 25 28
3 0.3
65 25 74 41 100 60 25 43
6 0.3
65 15 75 41 100 60 25 28
7 0.3

90.26% ()
62.38% 1 50% 1 000 500 100.00% 100.00%
82.26% ()
87.85% 1 100% 1 584 >500 100.00% 100.00%

59.15% ()
47.45% 23 NI 28 000 98.37% 100% (7 months)
57.85% ()
45.20% 0.45 78% 1 500 234 98.37% 100% (7 months)
59.80% ()
45.20% 22 46% 17 000 >500 98.37% 100% (7 months)
57.10% ()
47.45% NI 0.2 6 000 98.37% 100% (7 months)
Regulatory Impression: Steve Tshwete Local Municipality (STLM), assisted by the noted Water Services Providers (WSPs) performed exceptionally well during the 2011 Blue Drop assessments. The municipality and WSPs managed to uphold their Blue Drop certification status in various supply systems. Management and technical teams of the WSA and WSPs are applauded for continued passion and commitment. The Department encourages both the WSP and WSA to maintain the Blue Drop Certification status. Findings As can be seen in the score card, STLM still has room to improve drinking water quality (DWQ) management practices. Process Control is identified as an area that needs to be addressed. The Hendrina STLM Water Treatment System was inspected to verify the Blue Drop findings, the following refers: 1. 2. The WTW is classified as a Class C works, the certificate is clearly displayed on the wall. All relevant manuals, logbooks, flow data and incident management procedure were evident on-site. On-site equipment is available at the works, the history of calibration can be shown. The works and the buildings, gardens, lawns and safety signs are generally in good condition. The lead inspector used the following words to describe the works Beautifully manicured lawns; generally well kept facility. All Staff at the works are optimistic, have hands-on technical skills and are happy people. DWA noted a pleasant and healthy workplace environment. In general, the works is at an excellent status.
Regulatory Impression: The Thaba Chweu LM performed satisfactorily compared to the 2010 performance (45.1% in 2010 increased to 59.49% in 2011). The most urgent areas requiring improvement are water safety planning, submission of results and improvement of drinking water quality (DWQ) compliance. Findings 1. Other areas also not satisfactory are process control (registration of the process controllers, availability of on-site O&M manuals), performance publication (an annual publication of drinking water quality management performance against the requirements of SANS 241) and asset management (specifically the annual plant and process audit).
3.
4.
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Thembisile Local Municipality Thembisile Local Municipality

27.77%

Systems
Performance Area
Thembisile
that the treatment facility has the ability to adequately treat the water from raw water quality to DWQ complying with SANS 24 Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication Asset Management
0 0 0 45 0 85 0 0
0 0.3

27.77% ()
Regulatory Impression: The lack of information on the Blue Drop System (BDS), even after DWA forwarded various communiqu requesting the Municipality to make information available, made it impossible to adequately assess the drinking water quality (DWQ) management performance of the municipality. Representation from the WSA furthermore arrived only after the scheduled time for the confirmation session (@ 17H00). The official had no information to present to DWA. Concertedly, DWA still had no information on the business of the WSA even after a third provision was set to submit data. The Municipality must note that the Blue Drop evaluations, as incentive-based regulation of DWA, it compulsory. Water Service Authorities and Water Service Providers are compelled under law to provide the necessary information required to do a proper analysis on the quality of the water services. Refer to the following Sections of the Water Services Act (Act 109 or 1997) for clarity on: Section 19: Institutional arrangements Section 23: responsibility to reveal information Section 62: Right to regulate Section 82: Offence to withhold information. NB: In light of the above-mentioned, the Thembisile LM is requested to submit a Corrective Action Plan to the Department within 30 days of release of the Blue Drop Report. Findings: 1. Other areas that requires urgent attention by the Municipality are: The Water Safety need to be developed, the plan should include Risk Assessments of catchment, treatment works and reticulation. The Risk Assessment should indicate
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Umjindi Local Municipality Umjindi Local Municipality

60.05%
Victor Khanye Local Municipality Victor Khanye Local Municipality

18.26%

Systems

Systems
Performance Area
Umjindi Trust
Rimmers Barberton Suidekaap 60 48 71 5 100 85 25 13 4.5 0.3
Sheba Water
Performance Area
Delmas
60 18 32 5 20 70 25 28 0 0.3
60 48 70 5 100 85 25 16 0 0.3
26 40 15 55 0 15 0 11
0 0.6

42.83% ()
54.75% 0.32 NI 5079 100.00% (10 months) 100.00% (1 month)
60.43% ()
55.25% 16.5 60% 51000 194 100.00% No data
56.33% ()
58.25% 0.2 NI 4937 100.00% No data

18.26 ()
NA 20.5 yield (b 5Ml) 83% 56 000 303 96.88% (3 months) No data
Regulatory Impression: The overall score of Umjindi LM was satisfactory compared to the score in 2010, and given the fact that the current criteria are more stringent. This is a great achievement of the municipality. The Department wishes to commend the performance of Umjindi, DWA trusts that the Municipality will build on this performance by pursuing continuous improvement. The Department expresses some level confidence in Umjindis ability to render safe and sustainable drinking water quality (DWQ) management services. Findings 1. 2. The Department recommends that the WSA review and amend the water safety plan in place, findings must be implemented. Other areas requiring improvement include process control, adequacy of the monitoring programmes, sample analysis credibility, publication of performance and asset management.
Regulatory Impression: The LM did not participate in the Blue Drop assessment during 2010. The information presented here is based on a telephonic interview and the Blue Drop Audit conducted April 2010. A new plant is due to be commissioned for the Victor Khanye LM. NB: The Regulator is extremely concerned with the performance of drinking water quality management by Albert Luthuli. The WSA is requested to submit a Corrective Action Plan to the Department within 30 days of release of the Blue Drop Report. Findings The Victor Khanye DWQ management business urgently needs to be prioritised for improvement. Improvement is required in all aspects to ensure a continuous supply of safe tap water. Currently, the Department has no confidence in the management of DWQ by the LM. However, it is encouraging that a new plant is due to be commissioned.
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CHAPTER 10 NORTHERN CAPE PROVINCE
Introduction
Water services delivery is performed by thirty one (31) Water Services Authorities in Northern Cape via 155 drinking water supply systems
Provincial Blue Drop Score 62.07 %
Provincial Best Performer Frances Baard District Municipality is the best performing municipality in Northern Cape Province: 95% Municipal Blue Drop Score
A total design capacity of 577.5 is available for drinking water supply in Northern Cape Province, distributed over 155 supply systems. Operational data is not available for all systems, however the existing data indicates average operating capacities between 44 and 81%. This result in an average output volume (final water) of 402.1 Ml/day MICRO SIZE <0.5 M/day No of Water Supply Systems System Design Volume (M/day) Average Operating Capacity (%) Output volume (M/day)
SMALL SIZE 0.5-2 M/day 24 21.5 70.3 15.1
MEDIUM SIZE 2-10 M/day 15 76.4 74.9 57.2
LARGE SIZE <10-25 M/day 1 18.0 44.0 7.9
MACRO SIZE >25 M/day 6 451.2 81.3 366.8
Total
34 10.5 77.6 8.2
155 577.5 69.6 402.1
NORTHERN CAPE
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NORTHERN CAPE
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Analysis of the Blue Drop assessments and site inspection results indicate that performance vary from excellent to good. A total of 100% municipalities were assessed during the 2010/11 Blue Drop Certification.
Incentive-based indicators 19 (of 27) 31 (of 31) Number of municipalities assessed (70.3%) (100%) Number of water systems assessed Number of Blue Drop scores 50% Number of Blue Drop scores <50% Number of Blue Drop awards PROVINCIAL BLUE DROP SCORE N/A = Not applied 85 16 (18.82%) 69 (81.17%) 1 28.3% 136 43 (31.61%) 93 (68.38%) 1 46.87%
The 100% assessment coverage serves to affirmation the continued commitment by Northern Cape municipalities, whereby Blue Drop assessments of 155 Trend Analysis: Provincial Blue Drop systems took place in the 2011 Score Years 2009 to 2011 BDC cycle. The results are evident of this dedicated effort to manage the supply and quality of water with great care in this water sensitive region. A continued increase is noted started from 2009 and still continuing with a Provincial Blue Drop score of 62% in 2011. This trend represents one of the more progressive inclines in Blue Drop performance in the country, and the Department is encouraged by the quality of evidence that has been submitted by a number of municipalities. Unfortunately, the province is still lagging slightly behind, and no Blue Drop scores have been attained during the current assessment cycle. From the results, it is clear that a watershed has been reached with 50% of systems bordering on the 50% Blue Drop score. This is already a welcome change from only 31% systems which achieved >50% Blue Drop scores in the 2010 cycle.
NORTHERN CAPE
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NORTHERN CAPE
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When comparing 2011 Blue Drop results with 2009 and 2010, the following trends are observed: 155 systems are assessed in 2011 compare to only 85 (2009) and 136 (2010) No systems achieved Blue Drop Certification, however 2 systems achieved scores between 90 and 95% 40.6% systems scored in the categories of excellent, very good and good (2011), compared to 30% in 2010 The number of systems that need attention has decreased drastically from 2010 (70%) to 2011 (59%). Readers need to be mindful that Blue Drop Certification follows a regulation strategy that facilitates gradual and sustainable improvement.... Thereby, Blue Drop requirements become more stringent with every assessment cycle. Municipalities who merely maintained their water on same levels year in and out, is likely to achieve reduced Blue Drop scores, whilst municipalities that drive continuous improvement, are likely to be awarded with improved Blue Drop scores with each assessment cycle. Conclusion The Blue Drop results for 2011 indicate that municipal drinking water quality management in Northern Cape vary from excellent to good, with 4 systems that need attention, as indicated in the Provincial Performance Log. The overall business of drinking water supply and quality management is satisfactory, however areas of concern are raised where improvement is required. Northern Cape is taking a position amongst the lower performing provinces in the country. Two Blue Drop Certificates are awarded in the Province of Northern Cape.

1 Blue Drop 1 Blue Drop
: :
Frances Baard District Municipality / Sedibeng Water Kgatelopele Local Municipality
NORTHERN CAPE
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NORTHERN CAPE
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Dikgatlong Local Municipality Dikgatlong LM; Sedibeng Water a

67.48% 3.
reticulation system. A service level agreement should detail this responsibility as well, should this be agreed upon. The Water Services Authority must ensure that it obtains relevant information at a regular frequency to ensure effective drinking water quality management.

Systems
Performance Area
Barkley West
Delportshoop a
Longlands a
0 7 36 37 50 20 25 0
6.8 0
50 68 68 100 100 84 75 43
2.6 0.2
31 65 69 55 75 83 75 23
8.9 0.2

Blue Drop Score (2010) System Design Supply Capacity (Ml/d) System Operational Capacity Population Served by System Ave. Daily Consumption per Capita (l) Microbiological Compliance (12 months) Chemical Compliance (12 months)
23.87% ()
72.78% ()
87.13% 36.4 100% 10 000 364 100.00% No data; WSP: 100%
63.39% ()
85.50% 36.4 100% 3 000 >500 100.00% No data; WSP: 100%
Regulatory Impression It is unfortunate that the performance of Dikgatlong municipality is not up to standard, and that an overall downward trend is evident. The apparent lack of ownership and commitment to drinking water quality management prevented the following systems from being subjected to a complete Blue Drop assessment: Gong-Gong (95.24%), Holpan (81.8%), Longlands Clinic (83.3%), Pniel (87.5%), Pniel Estates (75%), Stilwater (88.9%), Ulco Mine (100%) and Windsorton (93.9%). (The scores in brackets present microbiological compliance scores recorded on the BDS for the reporting period.) The partnership with Sedibeng Water ensured excellent compliance with the national standard in both Delportshoop and Longlands but unfortunately the lack of adhering to management and monitoring commitments by the water services authority prevented an even more impressive score. Findings: The following shortcomings are to be prioritised: 1. The appointment of adequately skilled process controllers for the Barkley West plant (especially) should be prioritised to ensure the continuous supply of safe water in this area. Should there be process controllers appointed; they should be registered as per Regulation 2834 requirements with the Department soonest. The Water Services Authority should either commence with the implementation of an effective monitoring programme (which includes relevant chemical determinands), or agree with current service delivery partners to extend their current monitoring to include the
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2.
NORTHERN CAPE
NORTHERN CAPE
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Emthanjeni Local Municipality Emthanjeni Local Municipality 60.42% Britstown De Aar Hanover
Frances Baard District Municipality Sedibeng Water a

95.00%

Systems

Systems
Performance Area
Performance Area
Koopmansfontein a
91 75 70 88 50 96 100 10
5.3 0.2
91 75 70 88 50 16 100 10
5.3 0.2
91 75 70 88 50 85 100 10
3.0 0.5
87 90 93 45 95 100 100 90
0.5 0

78.11% ()
68.35% 0.74 77% 4 000 142 97.22% (11 months) 100.00% (1 month)
56.72% ()
68.35% 7.67 74% 26 000 218 84.34% (11 months) 100.00% (1 month)
75.10% ()
68.35% 1.04 48% 2 700 185 96.88% (11 months) 100.00% (1 month)

95.00% ()
83.75% 36.4 100% 148 >500 100.00% (11 months); WSP: 100.00% 93.10% (10 months); WSP: 98.25%
Regulatory Impression The overall improvement of Emthanjenis performance is encouraging and holds promise of improved drinking water quality management. This performance is noteworthy considering the fact that this is a small municipality with limited resources. The on-site technical inspection confirmed another impressive observation; the responsible officials strive to operate within a culture of sound asset management. This is confirmed by the condition of the assets as well as operation patterns. There however remains room for improvement, with regards to the findings below: Findings: 1. The chemical monitoring is limited and could be improved according to the risk determination of the water safety planning process. At the time of the assessment it was found that municipal management is yet to approve the developed plan. The relatively high daily consumption recordings could be accounted to high water losses. This requires a dedicated programme to limit water loss to ensure that water is being used efficiently but also to eradicate the risk of secondary contamination at leakage points.
Regulatory Impression The joint impressive performance of Frances Baard District Municipality and Sedibeng Water justifies the allocation of Blue Drop status to the system of Koopmansfontein. This would be the smallest system yet to obtain this prestigious award but serves as example what is possible should all parties concerned adhere to the stringent criteria set. Sedibeng Water needs special mentioning in this regard since operations and laboratory work at the Vaal Gamagara plant impressed the Blue Drop inspectors tremendously. This contributed significantly to this Blue Drop certification. The District Municipality is encouraged to improve on its monitoring programme in order to sustain this certification. It was found that not 12 months monitoring was done while the chemical programme was also found to be scant. With minor adjustments towards monitoring improvements the Blue Drop can be sustained.
2.
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Ga-Segonyana Local Municipality Ga-Segonayana LM; Sedibeng Water a

37.32%
Gamagara Local Municipality Sedibeng Water a

49.87%

Systems

Systems
Performance Area
Bankhara
North WMA a
West WMA a
Kuruman Borehole & Wrenchville 0 5 26 63 0 1 20 0

0 0.2
Performance Area
(Boreholes)
Dibeng
Dingleton a
Kathu a
Olifantsfontein
0 16 35 63 0 80 20 0
0 0.4
72 8 63 100 100 20 50 23
0 0
72 5 63 100 100 36 25 23
0 0
0 0 37 10 0 5 0 0
6.8 0.3
57 25 51 39 25 78 10 12
6.1 0.5
22 33 86 45 100 88 50 40
7.2 0
25 75 84 64 85 78 75 9
9.1 0.5

34.18% ()
23.13% NI NI 4 000 100% (6 months) 100 % (6 months)
42.25% ()
27.63% NI 3.5 36 461 91.38% 99.84% (7 months)
44.30% ()
27.63% NI 2.1 20 805 94.9%(11 months) 100 % (7 months)
8.55% ()

12.40% ()
25.81% NI (yield) NI 4 000 100% (9months) 100% (6 months)
51.51% ()
54.31% 36.4(SW) NI 4 000 100% (9 months); WSP: 100.00% 100% (6 months); WSP: 100.00%
67.01% ()
45.81% 5 100% 25 000 200 98.67%; WSP: 100.00% 100% (10 months); WSP 100.00%
68.35% ()
60.33% NI NI 9 000 100% (7 months); WSP: 100.00% 97.62% (10 months); WSP: 100.00%
Regulatory Impression The performance of Ga-Segonyana Local Municipality is certainly not up to standard. With exception of the Bankara system, water supplied in other systems does not consistently comply with the national standard. This was also reflected in the unsatisfactory preparation levels of municipal officials for the Blue Drop assessment; the inspectors were left with the impression that commitment levels are not what it is supposed to be. Yet is it really encouraging noting the improvement since the previous reporting cycle. Most noteworthy would be the commencement of the implementation of a water safety planning process. Even though this might not be perfect as yet, it certainly is a bold step in the right direction. Findings: 1. The absence of proper abstraction patterns and relevant information on pumping needs to be addressed soonest to prevent a situation where a key asset such as the aquifer is not effectively utilised. There is the need to optimise disinfection processes since the microbiological compliance in at least two of the systems are not within acceptable norms.
Regulatory Impression Except for the Dibeng system, the Gamagara Local Municipality performed fairly well during this reporting cycle. Again the commitment of Sedibeng Water contributed significantly towards these good scores. In fact the water board ensured that all required information is available prior to the assessment date on the Blue Drop System (BDS) which allowed the Department to prepare adequately for the assessment. A joint effort with shared responsibilities between the water services authority and provider will ensure that even further improvement is achieved during the next reporting cycle. Findings: The following shorts are to be prioritised: 1. The Municipality must ensure that a portfolio of evidence is build regarding all the implementation of Blue Drop requirements. 2. Dibeng must be prioritised urgently for management and operations enhancement.
2.
NORTHERN CAPE
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Hantam Local Municipality Hantam Local Municipality

75.07%
Regulatory Impression Subsequent to the 2010 assessment, Hantam Local Municipality showed further improvements to the comprehensive water safety plan under development for the municipality. DWA takes pleasure to note that the plan, which covers a vast area, is individualised to cater for risks in each of the registered supply systems. Management should still show their support to implementation of the programme by making budget available to address risks identified. Roles and responsibilities, as well as deadlines to implement control measures should be clearly indicated and used as a measure to evaluate execution. Hantam receives the applause of DWA for adhering to the request in 2010 to implement chemical monitoring in all the supply systems. Although microbiological compliance confirms that water in most of the supply systems are safe from risks of a microbial nature (disinfection in Middelpos should however improve to prevent the water quality becoming unacceptable), overall chemical compliance in Brandvlei, Loeriesfontein and Middelpos infer that the water poses an unacceptable risk of infection following prolonged exposure. The water contains varying levels of Arsenic, Cadmium and Fluoride in excess of the South African standard for drinking water (SANS 241). Sporadic occurrence of the chemicals also occurred in the Calvinia and Nieuwoudtville waters. Considering the permanent nature of health effects associated with chemical determinands, Hantam has to investigate further treatment to ensure compliance of the drinking water quality (DWQ) with national standards. DWA should be provided with a plan of action within 90 days delineating how the non-compliances will be addressed over time. Findings: 1. Process control staff should be shown adequate / competent to maintain all the treatment systems over the vast distance. Although cognisance was taken of the municipal maintenance team, all staff should be verified competent. Although DWA still requires proof that operational and compliance monitoring occurs according to the findings of the risk assessment, submission of DWQ data confirms that Hantam maintains the monitoring programmes registered per supply system. In terms of Blue Drop System (BDS) credibility, the data per system differ according to level of credibility. This implies varying degrees of information per system had been loaded to ensure traceability of the data (date of analyses, laboratory performing the analyses, method of analyses). DWA advises the municipality to monitor free available chlorine to ensure that drinking water in all the supply systems remains free of microbial pollution.

Systems
Performance Area
Brandvlei
Calvinia
Loeriesfontein
92 55 78 77 100 55 80 55
0 0.5
92 53 78 91 100 85 80 55
0 0.5
92 53 78 92 100 55 80 55
0 0.5

68.69% ()
76.25% 1.15 25% 2 500 115 100.00% 80.17% (10 months)
78.12% ()
69.81% 6.69 52% 8 459 411 100.00% 97.22% (9 months)
69.16% ()
64.88% 1.44 16% 2 404 95 100.00% 88.31% (10 months)
Systems
Performance Area
Middelpos
Nieuwoodtville
2.
92 53 78 92 100 15 80 55
0 0.5
92 53 78 91 100 85 80 55
0 0.5
3.

57.16% ()
48.60% 0.36 5% 152 118 95.45% 90.00% (10 months)
78.16% ()
68.10% 0.624 38% 4 396 54 100.00% 97.40% (10 months)
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NORTHERN CAPE
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Systems
60.08% Bothetheletsa
Performance Area
Bothithong
Churchill
Dithakong
Systems
Joe Morolong Local Municipality Joe Morolong Local Municipality
Performance Area
Laxey
Maipeng
Mamatwan / Hotazel
18 80 48 100 50 20 35 70
11.3 0
Mayeding A
18 80 48 100 50 20 35 70
11.3 0
18 80 48 100 20 100 35 70
11.3 0
18 80 48 100 50 100 35 66
7.6 0
18 80 48 100 50 100 35 70
7.5 0
18 80 48 100 50 20 35 70
11.3 0
18 75 48 100 50 20 35 55
11.3 0
18 80 48 100 50 44 35 55
11.3 0

54.13% ()
37.13% NI NI 10 836 93.75% (11 months) 100% (11 months)
73.17% ()
54.13% ()
73.81% ()

74.33% ()
54.13% ()
51.39% ()
59.08% ()
Systems
Performance Area
Gasehunelo
Gasese
Heiso
Kikahela
Systems
Performance Area
Manyeding
Metsetswaneng
Tsineng
Heuningvlei
18 80 48 100 20 20 35 70
11.3 0
18 80 48 100 0 20 35 70
11.3 0
18 80 48 100 50 20 35 70
11.3 0
18 80 48 100 0 60 35 70
11.3 0
18 80 48 100 50 20 35 55
11.3 0
18 80 48 100 50 100 35 70
7.5 0
18 80 48 100 50 20 35 70
11.3 0
18 80 48 0 50 85 35 70
11.3 0

52.63% ()
51.63% ()
54.13% ()
63.09% ()

51.88% ()
74.33% ()
50.63% ()
68.90% ()
37.13% NI NI 183 100% (9 months) 100% (9 months)
Regulatory Impression The Blue Drop performance of the Joe Morolong Local Municipality ranges from good to impressive; especially noting the constraints experienced. Impressively a score of more than 50% was obtained for every single system and this is remarkable. In addition to this, the strategic approach to compartmentalise water supply systems according to the water resource management strategy for this area is commendable. However there remain sufficient room for improvement as indicated by the report card above.
NORTHERN CAPE
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NORTHERN CAPE
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The Municipality is required to give urgent attention to the microbiological compliance of the systems of Bothihong, Churchill, Heiso, Manyeding and Metsestwaneng. The fact that no disinfection is applied clearly compromises the ability of the municipality to comply with the national standard. The communities in these areas are at risk. Findings: Note the following findings: 1. In spite of having an excellent Incident Management Protocol in place, the municipality is encouraged to register all incidents to ensure that repetitive shortcomings are recorded and addressed by management. The lack of flow measurement compromises effective management (and planning). The municipality must take care of its most important asset which is the aquifer from which water is being sourced. Without proper measurement abstraction might exceed the yield, thus being at risk of over-abstraction. Since groundwater sources are predominantly being used, the municipality must improve chemical monitoring since the current two determinands (Fluoride and Sulphate) is inadequate. Additional parameters are required to be monitored as to be informed by a proper risk determination (including a full SANS 241 analysis).
John Taolo Gaetsewe District Municipality John Taolo Gaetsewe DM; Sedibeng Water a
62.30%

Systems
Performance Area
Black Rock a
Hotazel a
Mc Carthys Rus Boreholes 66 0 24 75 100 93 25 0

0 0.1
Middelputz Boreholes 66 0 24 75 100 20 25 0

0 0
59 100 83 88 100 100 25 100

0 0
59 84 75 88 100 20 25 100
0 0
2.
3.

83.94% ()
76.63% NI NI 2 000 100.00% 100.00%
57.59% ()
53.63% NI NI 1 500 96.67% 100.00%
51.24% ()
40.13% NI (yield) NI 200 100.00% 100.00%
29.49% ()
40.13% NI (yield) NI 400 83.33% (11 months) 100% (10 months)
Systems
Performance Area
Severn Boreholes
Severn School Boreholes

66 0 24 75 100 20 25 0
0 0
Van Zylrus Boreholes

66 78 36 75 100 93 25 53
0 0.1
66 0 24 75 100 20 25 0
0 0

29.49% ()
40.13% NI (yield) NI 150 80.00% 100.00%
29.49% ()
40.13% NI (yield) NI 250 84.62% 100.00% (11 months)
68.19% ()
57.25% 0.5 (yield) 38% 2 900 66 100.00% 100.00%
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NORTHERN CAPE
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Regulatory Impression DWA is encouraged to note increased Blue Drop scores in most of the supply systems. Although sufficient room exists for improvement in the borehole systems, the increase in registered supply systems imply that the municipality refined their approach towards drinking water quality (DWQ) management. The focussed approach is regarded a step in the right direction, it allows for system specific problem identification which could be managed with more refined site specific control measures. Water supplied to residents in the Middelputz, Severn and Severn School borehole systems posed a risk of infection. John Taolo Gaetsewe must improve disinfection as control measure at the treatment systems, free available chlorine monitoring should thereafter be maintained at a much higher frequency to confirm continuous treatment efficacy. Roles and responsibilities, identified as a shortcoming in the water safety plan presented again by the WSA for their areas of sole responsibility, should account for the management of the identified risks. Information should also be made available to confirm identification of all risks following a full SANS 241 (South African drinking water standard) analyses. Improvement to the water safety planning process should furthermore allow alignment with processes maintained by Sedibeng Water within the Balck Rock and Hotazel supply systems. Further deterioration in the water quality from treatment plant to points of use within the Hotazel system will be more easily prevented with a combined effort from the WSA and WSP. Asset management and process control are other areas of concern that needs to be highlighted by the municipality for address.
Kamiesberg Local Municipality Kamiesberg LM; De Beers a

53.18%

Systems
Performance Area
Garies
Honderklipbaai a
19 40 59 88 100 78 80 40
0 0.4
Kamasies
Kamieskroon
19 43 74 88 100 15 80 48
0 0.6
19 40 59 88 100 55 80 40
0 0.6
19 28 59 88 100 55 80 40
0 0.6

43.44% ()
24.48% NI (yield) NI 2 000 95.83% 0.00% (4 months)
59.31% ()
24.48% NI (yield) NI 800 100.00% 100% (4 months)
52.56% ()
51.31% ()
Systems
Performance Area
Kharkams
Khies
Klipfontein
Koiingnaas a
19 40 70 88 100 20 80 40
0 0
19 63 59 88 100 55 80 55
6 0.6
19 63 59 88 100 55 80 55
6 0.6
19 28 59 88 100 78 80 40
0 0.4

43.19% ()
62.86% ()
32.75% 0.12 NI 1080 100.00% 25.00% (4 months)
62.86% ()
32.25% 0.1 NI 434 100.00% 66.67% (3 months)
58.06% ()
NA NI NI 34 100.00% 100% (4 months)
NORTHERN CAPE
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NORTHERN CAPE
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Systems
Performance Area
Leliefontein
Lepelfontein
Nourivier
Paulshoek
Regulatory Impression Evidently the Kamiesberg Local Municipality, with De Beers as Water Services Provider in Honderklipbaai and Koiingnaas, is improving drinking water quality (DWQ) management services. Sufficient room for improvement however remains. It is encouraging to note that a more significant overall improvement (since the marginal 2009 improvement) was recorded at all 15 systems. While management processes are commendable, actual water quality compliance requires significant improvement. Consumers in Kharkams, Leliefontein, Lepelfontein, Paulshoek and Soebatsfontein are at risk of contracting diarrhoeal diseases following the detection of a number of microbiological non-compliances against the South African national standard for drinking water (SANS 241). Garies is also at risk of being classified with water of unacceptable microbiological quality. The number of fluoride failures, detected in Garies, Kamasies, Kamieskroon, Kharkams, Khies, Klipfontein, Leliefontein, Lepelfontein, Nourivier, Paulshoek and Rooifontein is of serious concern. The municipality should increase chemical compliance monitoring, but more importantly, the WSA should investigate how long people have been exposed to the elevated concentrations of fluoride. Action plans, clearly indicating implementation of control measures to prevent further exposure to elevated levels of fluoride, should be submitted to DWA within 30 days. Municipal management, accountable for provision of safe drinking water, should note the urgency to address the microbiological and chemical non-compliances. Consumers in Kamiesberg, in general, are at risk of short term health effects most commonly noted as diarrhoeal diseases. The duration of fluoride failures will determine the risk for manifestation of long-term, irreversible health effects. On a more positive note, the Department congratulates the municipality for ensuring availability of data to monitor DWQ in each of the supply systems, maintaining microbiological monitoring for 12 months, while also conducting a more complete SANS 241 analyses in the Kharkams system as part of the risk assessment. Findings: 1. The WSA should evaluate the appropriateness of the Water Safety Plan presented for the 2011 evaluation. Reference was made to a number of treatment technologies not believed to be applicable at any of the borehole and desalination plants. Attention should be given to the identification of control measures, roles and responsibilities to implement control measures should be system specific, clearly stating contact details. Management should show commitment towards implementation by allocating budget. Kamiesberg should improve process control. This includes classification of all treatment systems as required under Regulation 2834, while process control staff is linked per treatment system on the Blue Drop System (BDS). The latter will allow for evaluation of staff compliance. DWA noted that the municipality commenced registration of treatment systems and staff, the WSA should however ensure that the DWA is furnished with all the required information to ensure correct classifications of all the staff and treatment systems.
19 40 59 88 100 20 80 40
0 0
19 63 59 88 100 20 80 55
6.8 0
19 40 59 88 100 55 80 40
0 0.6
19 40 59 88 100 20 80 40
0 0

42.06% ()
53.31% ()
32.25% 0.07 NI 285 81.82% 66.67% (3 months)
52.56% ()
42.06% ()
Systems
Performance Area
Rooifontein
Soebatsfontein
Spoegrivier
19 40 59 88 100 55 80 40
0 0.6
19 60 59 88 100 20 80 55
6.8 0
19 60 59 88 100 78 80 55
5.1 0.4

52.56% ()
53.06% ()
29.63% 0.06 NI 279 91.67% 100.00% (4 months)
68.48% ()
31.88% 0.10 NI 410 100.00% 100.00% (4 months)
2.
System not assessed: Tweerivier
NORTHERN CAPE
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NORTHERN CAPE
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Kareeberg Local Municipality Kareeberg Local Municipality

35.06%
2.

Systems
The asset management component also needs improvement. The asset register lacks key information such as current condition, expected remaining life and replacement value. This will allow both technical and financial staff to be more proactive regarding asset management.
Performance Area
Carnarvon
Van Wyksvlei
Vosburg
26 22 50 5 0 65 25 8
0 0.3
26 22 52 5 0 65 25 16
0 0.3
26 32 52 5 0 65 25 0
0 0.3

34.59% ()
64.4% 0.5 130% 6 100 82 100.00% (8 months) 100.00% (1 month)
35.99% ()
34.60% ()
61.4% 0.5 NI 2 100 88.89% (9 months) 100.00% (2 months)
Regulatory Impression Unfortunately the Blue Drop performance of Kareeberg Local Municipality worsened since the previous reporting cycle and this is cause for serious concern. Even though the compliance measures rather favourably with the national standard, the implementation of the monitoring programme is completely inadequate. Nevertheless it is evident that those responsible for drinking water quality management and operations are working hard to comply with the stringent requirements. However, unfortunately they did not adapt to the requirement to generally improve quality control and to implement water safety planning and this compromised overall scoring significantly. The Department is confident that the municipality has the ability to ensure improvement over the next year. This years performance should be used to motivate for the required resources to facilitate improvement. Findings: The following shortcomings must be given prioritised attention: 1. An amendment to the current monitoring programme is required to ensure that more (relevant) determinands are included as regular chemical sampling. This should be informed by the risk determination that would stem from the required water safety planning process. The municipality must ensure that sufficient samples are taken at regular frequency and reported on a monthly basis to the Department.
NORTHERN CAPE
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NORTHERN CAPE
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Karoo Hoogland Local Municipality Karoo Hoogland Local Municipality

50.53%
Kgatelopele Local Municipality Kgatelopele LM; Sedibeng Water a

54.21%

Systems
Systems
Performance Area
Fraserburg
Sutherland
Williston
Performance Area
Danielskuil
Idwala Boreholes
Lime Acre De Beers a

75 98 76 86 85 100 100 65
1.8 0
50 58 69 78 0 50 80 0
0 0.6
60 58 73 78 0 65 80 0
0 0.5
50 58 69 78 0 65 80 0
0 0.5
96 93 90 88 92 100 100 86
1.8 0
8 0 66 63 0 20 0 0
0 0

47.00% ()
39% 0.5 NI 4 000 100.00% (5 months) 80.00% (3 months)
53.39% ()
39% 0.5 NI 3 800 100.00% (8 months) 100.00% (3 months)
51.50% ()
39% 0.5 NI 4 000 100.00% (8 months) 100.00% (3 months)

95.00% ()
97.43% 2.67 (yield) 47% 12 582 99 96.91% 100.00%
16.90% ()
NA NI (yield) NI 260 90.00% (6 months) 100.00% (6 months)
90.69% ()
NA NI NI 1 740 No data; WSP 100% No data; WSP 100%
The improved Blue Drop performance of Karoo Hoogland holds promise of greater things to come regarding the management of drinking water quality. Most commendable would be the commencement of disinfection of water supply which had a huge improvement on the microbiological compliance in all 3 systems. The municipality is encouraged to continue on this path. The scores are indicative of the remaining room for improvement in most areas; especially the erratic monitoring (or submission) of drinking water quality needs to be improved drastically. Due to the logistical challenges the municipality is encouraged to implement a presence-absence microbiological monitoring programme to augment the compulsory conventional monitoring. Findings: 1. The Municipality must improve its asset management practice especially that of it ground water supply, by implementing abstraction patterns that will preserve its sub-surface sources. The assessment revealed that the borehole yields are unknown. The lack of a proper risk management process (water safety planning) needs to be addressed to ensure that public health is secured on a continuous basis. This is undeniably an invaluable investment demanded by the municipalitys responsibility to its constituency.
Systems
Performance Area
Lime Acre PPC
Owendale
8 0 0 0 0 0 0 0
0 0
8 0 0 0 0 0 0 0
0 0

01.20% ()
NA NI (yield) NI 700 No data No data
01.20% ()
NA NI (yield) NI 300 No data No data
2.
NORTHERN CAPE
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NORTHERN CAPE
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Regulatory Impression The Blue Drop performance of Kgatelopele Local Municipality during 2010 was both exceptional and extremely poor. This is indicative of a concerted effort to maintain excellence in one system unfortunately at the cost of completely neglecting the management of drinking water quality in other systems. The Department however wish to congratulate the municipality in maintaining Blue Drop status as well as the excellent performance of Sedibeng Water in the Lime Acres system. As second Blue Drop was within reach but due to a lack of evidence available from the mine/municipality on elements such as the water safety plan, compliance monitoring, asset management, etc. this achievement evaded Lime Acres. However the Blue Drop inspectors noted the intension of De Beers and PPC Mines to contribute and participate in drinking water quality management process in the next cycle. This holds promise of great achievements in this part of the Northern Cape. A concerted effort is required to improve drinking water quality management in Idwala, Lime Acres PPC and Owendale. The performance in Danielskuil leaves the impression that the Municipality is equipped with the skills to duplicate this performance in other systems as well. Findings: 1. The Department notes that the full SANS 241 was done late and expects that the monitoring programme will be amended to include high risk parameters or monitoring pattern to cater for critical control points. The chemical monitoring programme is found to be very limited currently. It was found that the municipality is monitoring both E-coli and Feacal Coliforms with significant differences at times. Consolidation of these two programmes might be beneficial. To reveal No Information is a compromising position to be in. The municipality is required to obtain information on important elements such as borehole yields and pumping rates in order to manage their aquifers more effectively.
Khai-Ma Local Municipality Khai-Ma LM; Pelladrift Water Board a

46.62% Pofadder / Aggeneys / Pelladrift a 0 25 78 64 100 85 50 0
0 0.3

Systems
Performance Area
Onseepkans / Melkbosrand 0 20 36 54 0 55 25 0
0 0.3
Onseepkans (RK Sending) 0 20 38 46 0 55 25 0

0 0.3
Witbank
0 20 29 54 0 55 25 0
0 0.3

49.01% ()
30.00% 12.5 80% 10200 <500 100.00% 100.00%
27.24% ()
NA NI NI 1825 NI 100% (8 months) No data
27.06% ()
36.50% 0.32 NI 480 NI 100% (9 months) No data
26.62% ()
36.50% NI NI 900 NI 100% (5 months) No data
2.
3.
Regulatory Impression The Khai-Ma Local Municipality performed unsatisfactory and below expectation during the 2011 Blue Drop assessment, indicating that drinking water quality management services are not being managed according to the proposition of the regulatory programme. The performance of Phella Water Board, Water Services Provider for the Pofadder / Aggeneys / Pelladrift supply system, on the other hand showed improvement on the 2010 status (noting that more stringent criteria applied for the 2011 assessment, the WSP improved on a number of performance indicators). The Department is encouraged to note that all the drinking water complied with the microbiological standards for drinking water (SANS 241). Unfortunately, Khai-Ma has yet to implement a risk-based chemical monitoring programme to confirm chemical compliance of drinking water within the systems managed solely by the WSA. If not for the full SANS 241 analyses performed by Phella Water Board on the Pofadder / Aggeneys / Pelladrift supply, no information would have been available to assume that the water in the other WSA systems also pose no risk of irreversible health effects commonly associated with chemical determinands. DWA noted the water safety plan developed for Khai-Ma, the WSA should continuously ensure that all risks have been identified and are included in the routine operational and compliance monitoring programmes for each of the supply systems. A collaborative effort between the WSA and WSP should also ensue to ensure a catchment to consumer water safety plan for the Pofadder / Aggeneys / Pelladrift system. DWA advises the WSA and WSP to commence free available chlorine monitoring to confirm that the last treatment barrier, disinfection, safeguards the water to the point of consumption. Municipal management should agree to improve and implement the findings of the risk assessment, budget needs to be available to improve DWQ management performance.
NORTHERN CAPE
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NORTHERN CAPE
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Findings: 1. The most prominent gaps in the current performance include the lack of an Incident Management Protocol and Incident Management Register, operations & maintenance manuals for each of the treatment systems (including boreholes with disinfection) as well as asset management information (facility inspections and evidence of implementation of findings, municipal asset register and design versus operating capacities / groundwater yield versus abstraction volumes). The lack of 12 months of data on the Blue Drop System (BDS) per WSA supply system indicates that systems and resources are not yet fully in place to efficiently fulfil the municipal function of drinking water quality monitoring. To ensure a full data audit trail, the municipality has to provide information related to the date of sampling and analyses, name of the laboratory performing the analyses and the method of analyses for each data set. Only when the WSA and WSP provided all the information will data be classified as 100 % BDS certified.
//Khara Hais Local Municipality //Khara Hais Local Municipality

43.57%

Systems
Performance Area
AH September
53 55 43 48 100 55 0 15
0
Karos
Lambrechtsdrift
0 25 63 54 100 35 0 0
0 0.6
Leerkrans
2.
0 25 61 64 50 78 0 0
0 0.4
0 25 63 54 100 58 0 0
0 0.4
3.
0.6

43.96% ()
37.88% 80 69% 68283 >500 97.81% No data
37.51% ()
42.25% 0.28 39% 1362 80 100% (11 months) 100% (3 months)
26.97% ()
30.25% 0.28 25% 854 82 96.00% 92.31% (3 months)
33.72% ()
28.50% 0.28 50% 1313 106 96.15% 100% (3 months)
Systems
Performance Area
Leseding
Louisvale
Ntsikelelo
Raaswater
0 25 63 61 100 55 0 0
0 0.6
0 25 63 53 100 38 0 0
0 0.4
0 25 63 54 100 55 0 0
0 0.6
0 25 63 54 100 20 0 0
0 0

33.28% ()
NA 0.28 57% 1 309 122 100.00% 91.67% (3 months)
27.63% ()
34.63% 0.28 64% 1175 153 95.65% 100% (3 months)
32.94% ()
NA 0.28 71% 929 214 100.00% 92.86% (3 months)
22.44% ()
46.63% 0.57 54% 2 334 132 81.25% 100% (3 months)
NORTHERN CAPE
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NORTHERN CAPE
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Regulatory Impression Regrettably, the //Khara Hais Local Municipality again performed poorly during the 2011 Blue Drop assessment, indicating ineffective management of drinking water quality (DWQ) and that the expectations of the regulation programme are largely not being met. It is a concerning factor that the quality of drinking water in almost all the supply systems show non-compliance to national legislation (SANS 241) and thereby pose a significant risk of infection. The situation demands the attention of the municipal administration and governance, the Regulator trusts that the risks to public health will motivate the municipality to rectify the non-compliances without further hesitation or excuse. Consumers in Raaswater, to some extent Louisvale and if the situation does not improve, at Lambrechtsdrift and Leerkrans, are at risk of contracting diarrhoeal diseases following the detection of a number of microbiological non-compliances against SANS 241. With minimal chemical compliance monitoring for aluminium, fluoride, nitrate and nitrite, as well as sulphate, aluminium failures in Lambrechtsdrift and Ntsikelelo, fluoride failures in Leseding verify that 3 of the 7 monitored systems also pose the risk for consumers to contract long-term irreversible health effects. Consumers in 6 of the 8 water supply systems are at risk. Poor compliance to maintain monitoring against the required frequency for chemical and microbiological monitoring, also noting the absence of chemical monitoring in the larger AH September system, are some of the other factors of concern to the Department. Findings: 1. While it is concerting to note that various legislative requirements are not being met, //Khara Hais also ignores best practice guidelines to improve performance. A Water Safety Plan, found to address only the AH September system, had been presented during the confirmation session. The municipality on own admission however confirmed to not follow the inherent procedures internationally proven to improve DWQ management practices. The incompleteness of the document is evident by the classification of mostly low risks. Continued supplies of drinking water of unacceptable quality, as well as the lack of full SANS 241 analysis in the supply systems to verify identification of all risks, confirm that the municipality developed a document not reflective of the situation and aimed at improving performance. Failure to provide evidence of implementation of the findings of the risk assessment and dedicated budget to improve performance, indicate that municipal management are not committed to efficiently fulfil this very important municipal service function. The lack of an incident register detailing procedures to address failures, the lack of information to confirm credibility of actual DWQ data, as well as the dismal approach towards asset management further prevents the Department from having confidence that the municipality takes responsibility for DWQ management.
!Kai !Garib Local Municipality !Kai !Garib Local Municipality

47.08%

Systems
Performance Area
Alheit
Aughrabies
Bloemsmond
Cillie
29 25 74 52 50 80 40 0
0 0
29 25 74 53 50 100 40 0
0 0
29 25 74 42 50 100 40 0
0 0
29 25 74 55 50 20 40 0
0 0

47.30% ()
NA 0.432 94% 1 200 338 96.67% 100.00%
53.35% ()
NA 0.432 94% 3 000 135 97.22% 100.00%
52.78% ()
NA 0.432 94% 1 000 406 100.00% 100.00%
29.41% ()
NA 0.432 94% 1 600 254 84.62% 100% (11 months)
2.
3.
Systems
Performance Area
Currieskamp
Kakamas
Kiesmoes
Kenhardt BH supply
29 13 60 36 0 85 40 0
0 0.3
29 25 72 34 50 100 40 0
0 0
29 25 74 53 50 100 40 0
0 0
29 25 74 51 50 100 40 0
0 0
4.

52.18% ()
NA 0.432 94% 1 000 406 100% (11 months) 100.00%
53.35% ()
42.63% 0.432 94% 12 000 34 100.00% 99.80%
53.26% ()
NA 0.432 94% 8 000 51 100.00% 100.00%
42.84% ()
NA 0.432 94% 3 000 135 100% (9 months) 100% (11 months)
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Systems
Performance Area
Lennertsville
Lutzburg
Marchand
Soverby
2.
29 35 63 49 50 20 40 0
0 0
29 25 68 54 0 85 40 0
0 0.3
29 25 74 51 50 100 40 0
0 0
29 25 74 35 50 100 40 0
0 0
Considering the risks to human health posed by unsafe drinking water, procedures to maintain optimum treatment should be available at all times, at all the treatment sites. The importance of user-friendly O&M manuals that allow staff to maintain good functioning of treatment shouldnt therefore be underestimated. !Kai !Garib provided little information to confirm availability of site-specific manuals, DWA however noted that the documents are being drafted. !Kai !Garib should continue, confirming site-accuracy. Data submission does not confirm that !Kai !Garib adheres 100% to the operational and compliance monitoring programmes registered on BDS, the municipality should confirm correctness of the risk-based, supply system specific monitoring programmes. 12 months microbiological data submission was confirmed for most of the supply systems, failure of the WSA to provide DWA with hard copy data-sheets to confirm correctness of the data, unfortunately resulted in the allocation of a partial penalty. BDS data credibility appears low, the municipality should therefore ensure upload per supply system of all information to allow data traceability (date of analyses, laboratory performing the analyses and method of analyses amongst others). !Kai !Garib should improve asset management the department was provided with little information to access the latter. Information needs to be readily available on the condition and functioning of the assets, while financial records should show expenditure to maintain DWQ management performance.
3.
4.

29.09% ()
NA 0.432 94% 1 400 290 81.82% (7 months) 100.00%
45.74% ()
NA 0.432 94% 1 200 338 100% (9 months) 100% (11 months)
53.21% ()
NA 0.432 94% 1 500 271 100.00% 100.00%
52.45% ()
NA 0.432 94% 800 >500 100.00% 100.00%
5.
Regulatory Impression In a commendable effort, !Kai !Garib presented 12 water supply systems for the 2011 evaluation compared to the 1 system assessed last year. The increase in registered supply systems allowed for a more focussed, system specific assessment. Additionally, the more focussed approach of the municipality to drinking water quality (DWQ) management per supply system will improve identification of area-specific problems requiring the immediate attention of the municipality. Credit was given for the municipal efforts, supported by a DWA Regional office funded service provider to develop a water safety plan for the area of supply under jurisdiction of !Kai !Garib. Improvement in DWQ management performance can be expected should municipal management support implementation of the plan through allocation of budget. Although commendable monitoring occurs in all the supply systems, a detailed analysis of the results and risks could provide valuable information to revise more cost-effective, sustainable monitoring programmes. The benefit of maintaining the comprehensive monitoring programmes is however that the larger quantity of data allows DWA to express with more confidence that drinking water supplied to most residents within !Kai !Garib are of excellent microbiological and chemical quality. The municipality is advised to optimise disinfection to ensure that the microbiological water quality continuously remains exceptional to the point of consumption. Water in the Cillie and Lennertsville supply system were found to pose a risk of microbial infection. The WSA should address the non-compliances, providing the Department with information within 60 days to confirm a continued supply of safe drinking water. Findings: 1. Process control staff should be shown adequate / competent to maintain all the treatment systems over the vast distance. As per Regulation 2834, !Kai !Garib should link process control staff to each treatment systems on BDS (Blue Drop System). Although cognisance was taken of the municipal maintenance team, all staff is still to be verified competent.
NORTHERN CAPE
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!Kheis Local Municipality !Kheis Local Municipality

53.43%
Regulatory Impression Unfortunately, the performance of !Kheis Local Municipality during the 2011 Blue Drop assessment does not allow for much praise since most systems showed little improvement. On the positive, the increase in registered supply systems and compliance data to evaluate drinking water quality (DWQ) per supply system are evidence of positive improvements in the DWQ management approach of !Kheis. The more focussed approach per supply system allows for improved identification of area-specific problems requiring immediate attention. Credit was given for the municipal efforts, supported by a service provider funded by the DWA Regional office to develop a water safety plan for the entire area of supply. The municipality is encouraged to incorporate the principles of water safety planning in their DWQ management business. It is imperative to ensure identification of all risks, implementation of control and compliance monitoring as per findings of the risk assessment. DWA noted that that municipality is in the process of obtaining councillor approval, endeavours should confirm that budget becomes available to instigate improvements. Conducting a full SANS 241 analyses in all the supply systems, has been planned for this financial year, is imperative as evidence to confirm that all risks had been identified. Findings: 1. !Kheis showed poor compliance to maintain monitoring within all the supply systems. As per legal requirement, microbiological monitoring occurred for less than 12 months in all the supply systems. Chemical compliance and operational monitoring also occurred less frequent than indicated per the system registered monitoring programmes. Information is still outstanding to ensure BDS credibility of all DWQ data. BDS data credibility implies that the municipality supplied DWA with all the information needed to confirm the accuracy of results. This implies amongst others, date of analyses, laboratory performing the analyses and method used to obtain the result. !Kheis should also ensure that all data is linked to a laboratory of analyses. Process control is non-compliant with Regulation 2834 at most of the treatment systems. The municipality should ensure opportunities to improve the capacity of the appointed staff, this also includes ensuring that all responsible for implementing control measures as per the water safety plan, understands what is expected of them. Staff attending the confirmation session showed some uncertainties regarding the content and their roles to ensure optimal implementation of the water safety plan. O&M manuals should be in use at all the treatment sites, operational monitoring should be registered on BDS, log sheets will serve as evidence that monitoring actually occurs. Furthermore, the lack of asset management, financial data and planning information is notably absent or insufficient

Systems
Performance Area
Brandboom
Gariep
Groblershoop
40 53 58 61 20 78 80 0
0 0.3
40 53 40 78 0 68 80 0
0 0.4
40 53 61 69 50 78 80 0
0 0.4

52.40% ()
45.88% 0.53 NI 3 000 100.00% (10 months) 100.00% (10 months)
47.35% ()
NA 0.1 NI 2 500 100.00% (1 month) 100.00% (2 months)
54.50% ()
45.88% 2.4 NI 5 500 100.00% (11 months) 100.00% (8 months)
2.
Systems
Performance Area
Grootdrink
Topline
Wegdraai
3.
40 53 58 65 20 78 80 0
0 0.4
40 53 58 63 20 78 80 0
0 0.4
40 53 56 67 0 78 80 0
0 0.4
4. 5.

52.60% ()
45.88% 0.36 NI 2 616 100.00% (10 months) 100.00% (9 months)
52.51% ()
45.88% 0.44 NI 2 470 100.00% (10 months) 100.00% (10 months)
51.47% ()
45.88% 0.36 NI 2 260 100.00% (9 months) 100.00% (9 months)
NORTHERN CAPE
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NORTHERN CAPE
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Magareng Local Municipality Magareng Local Municipality

65.56%
Mier Local Municipality Mier Local Municipality

25.56%

Systems

Systems
Performance Area
Warrenton
Performance Area
Andriesvale
Askam
Loubos
Mier Boorgate
29 20 34 75 50 10 0 24
3.4 0
71 45 70 100 100 73 0 78
0 0
29 20 26 75 0 10 0 24
3.3 0
29 20 30 69 100 10 0 24
3.3 0
29 20 34 75 50 10 0 24
3.4 0

65.56% ()
54.00% 8.4 90% 20 855 362 96.10% No data

22.61% ()
27.72% ()
25.10% NI NI 567 85.71% No data
25.96% ()
25.96% ()
Regulatory Impression The consistent improvement of this municipalitys Blue Drop performance is noteworthy and impressive. The Blue Drop inspectors were left impressed with the municipal officials dedication in spite of various challenges. Other commendable activities would be the fact that 12 months of data was submitted to DWA in spite of computer access challenges, as well as the thorough asset register presented. However there remain sufficient room for improvement as described below: Findings: 1. The monitoring programme must be improved to be informed by a proper risk determination which will include a full SANS 241 analyses. Critical chemical determinands must be included in the monitoring programme. The registration of process controllers should be prioritised.
Systems
Performance Area
Noenieput
Philandersbron
29 20 32 67 20 10 0 24
3.4 0
Rietfontein
Welkom
29 20 32 75 20 10 0 24
3.4 0
29 20 36 69 100 10 0 24
3.4 0
29 20 34 71 50 10 0 24
3.4 0

24.24% ()
29.88% ()
32.94% ()
25.10% NI NI 2 544 85.71% No data
22.44% ()
2.
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Regulatory Impression Credit was given for the municipal efforts, supported by a DWA Regional office funded service provider to develop a water safety plan for the area of supply under jurisdiction of the municipality. Mier is urged to take ownership of the plan, confirming management commitment at the same time through the allocation of budget. The risk assessment must be shown covering all aspects of concern, ensuing that future operational and compliance monitoring includes all risks and control measures. Submission of drinking water quality (DWQ) data indicates poor monitoring against the registered operational and compliance monitoring programmes on the Blue Drop System (BDS). While DWA commended the municipality following the 2010 assessment with faithful data submission, only the Askam and Rietfontein system presented this assessment cycle with the required 12 months of data. Site selection as indicated by the number of samples per population, also reflected poor monitoring coverage of the various supply systems. Measured against the available data, drinking water in all the supply systems poses an unacceptable risk of infection to consumers. 7 153 people are at risk of contracting diarrhoeal diseases. Since past communication has already instructed Mier to optimise disinfection, DWA requires proof within 30 days that the microbiological non-compliances are being addressed. Action plans must furthermore state how the municipality intents on implementing risk-based chemical water quality monitoring. Municipal management should note that failure to provide people with safe water could manifest in serious health effects. Municipal management should therefore immediately improve DWQ management practices to prevent any negative effect on human health. Findings: 1. Process control requires urgent attention. It is the responsibility of Mier to attain assistance from DWA to finalise classification according to Regulation 2834 of all their treatment systems (including boreholes with disinfection). Unmapped process control staff on BDS should be linked to the respective treatment systems, only then can DWA evaluate staff compliance against R2834. DWA requires proof of adequate supervision. DWA could not verify comprehensive maintenance at all the treatment systems, information should be made available to confirm adequate maintenance, while the WSA also provide DWA with information to access asset management. The lack of site-specific O&M manuals further concerns the Department. Mier provided no information on publication of DWQ performance, and while the municipality still develops an Incident Management Protocol, DWA is concerned that affected users are not advised to boil their drinking water.
Nama Khoi Local Municipality Nama Khoi LM; Sedibeng Water a; Namakwa Water b
57.96%

Systems
Performance Area
Buffelsrivier
Goodhouse
Kommagas
25 70 37 69 50 45 80 70
0 0.6
25 70 29 69 0 20 80 70
0 0
25 60 35 70 0 65 80 70
0 0.6

52.37% ()
27.50% 0.4 (yield) NI 672 100.00% (11 months) No data
41.55% ()
51.72% ()
26.75% NI (yield) NI 2 104 100.00% (9 months) 0.00% (1 month)
2.
Systems
Performance Area
Rooiwal
Vioolsdrift
Namakwa Water Board a;b

25 30 35 75 100 70 80 70
0 0.3
25 70 35 80 20 85 80 70
0 0.3
25 70 39 75 100 10 80 70
0 0
3.

63.21% ()
44.87% ()
25.00% NI NI 299 73.68% No data
58.47% ()
25.50% 18 44% 40 000 100.00% 90.00% (2 months)
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Regulatory Impression It is evident that the municipality consolidated its drinking water quality (DWQ) management approach across its entire area of jurisdiction. The improved 2011 Blue Drop performance confirms that this is a step in the right direction. DWA however notes that the consolidated Namakwa Water Board supply system on BDS (Blue Drop System) does not state all the systems presented in 2010 for evaluation. Nama Khoi is therefore requested to confirm that the latter system also include Henkries, Fonteintjie, Bergsig and Matjieskloof. Efforts such as the development of a water safety plan before the assessment are noted and serve as promise of the municipalitys commitment to improve. The plan however still requires considerable attention. Following completion of a full SANS 241 analyses, all risks should be confirmed identified per supply system. DWA noted the copy pasting of risks between systems, as well as reference to Free State and Eastern Cape identified risks in the first draft, only ownership of the process will ensure site applicability. As part of further work, roles and responsibilities needs to be clarified, control measures stated, while only budget will serve as proof that municipal management commits to implementation. In general, monitoring should improve since Nama Khoi showed poor compliance to maintain monitoring for 12 months in all the supply systems. DWA is encouraged to note that chemical analyses for a number of determinands were performed in 3 systems, poor to no chemical compliance monitoring unfortunately occurred in some of the other systems. DWA received no evidence that findings of the risk assessment influenced the monitoring programmes. Operational monitoring still needs to be registered on BDS. While actual DWQ showed improvement from last year, from a microbiological perspective, water in Goodhouse and Vioolsdrift pose a risk to public health. Chemical failures in Kommagas render drinking water in the latter system unacceptable. Fluoride failures in the Namakwa Water Board system, calculated from data submitted by the municipality and service provider, also render water unsuitable for consumption in this system representative of a large municipal area. While the municipality improves monitoring to confirm sampling coverage of the Namakwa Water Board system, corrective measures should be put in place at areas of water quality failures. Information needs to be submitted to the DWA within 60 days to confirm address of the water quality non-compliances. Municipal management should be aware that failing to comply increases the risks that consumers are exposed to. Findings: 1. Process control should improve to ensure availability of staff at all the treatment systems. One process controller cant be responsible for continued optimum operation at Buffelsriver, Goodhouse, Rooiwal and Vioolsdrift. Other systems showed no process control staff, classification of treatment systems as per Regulation 2834 also needs to be finalised. The importance of maintenance to ensure treatment efficacy should not be underestimated, Nama Khoi should assure competence and availability of teams to maintain the function. Information is still outstanding to ensure BDS credibility of all DWQ data. BDS data credibility implies that the municipality supplied DWA with all the information needed to confirm the accuracy of results. This implies amongst others, date of analyses, laboratory performing the analyses and method used to obtain the result.
Namakwa District Management Area Namakwa District Management Area

52.25%

Systems
Performance Area
Swartkop Boreholes
43 75 70 57 100 50 85 0
0 0.6

52.25% ()
Regulatory Impression The regulator is most optimistic regarding the continued improvement of the drinking water quality (DWQ) management performance of the municipality. The improvement from a 5% baseline (2009) to 38.13% in 2010, to a current level of 52.25% is evident of continuous enhancement and engraining of best practice systems. DWA encourages Namakwa to uphold the steady improvement, focussing in future on asset management (technical inspections and evidence of implementation of findings, municipal asset register and groundwater yield versus abstraction volumes). DWA acknowledged the water safety plan in development for Namakwa, the WSA should confirm desktop identification of risks with site verifications to ensure that all risks have been identified, control measures should thereafter be stated to address each risk. Roles and responsibilities should be clearly denoted, also linking a timeframe to implementing each control measure. The appointment of any future service providers should not deter continued implementation of the findings, management should therefore avail funds for the service provider to maintain the good practices put in place by the District Municipality. Although the water supply was again confirmed safe for use from a microbiological perspective, chemical monitoring revealed unacceptable levels of fluoride. Due to both samples analysed showing levels of fluoride that exceeds the South African national standard (SANS 241), the overall chemical quality of water within Swartkop was evaluated to pose a risk of infection. While DWA is mindful that the WSA still awaits the results of a recent full SANS 241 analyses, the WSA should increase fluoride monitoring, at the same time ensuring that their compliance monitoring include all determinands with the potential to negatively affect the health of consumers. Treatment options should also be investigated.
2.
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The WSA is furthermore advised to provide outstanding information on the Blue Drop System to allow for full data-set traceability.
Phokwane Local Municipality Phokwane LM; Sedibeng Water a

49.44%

Systems
Performance Area
Ganspan
Hartswater
Jan Kempdorp
12 0 0 0 0 0 0 0
0 0
12 44 78 58 0 20 0 0
0 0
12 44 66 58 50 20 0 0
0 0

1.84% ()
22.33% NI NI 16 476 No data No data
22.83% ()
50.88% 5 NI 5 098 89.47% (7 months) 100.00% (2 months)
24.21% ()
50.88% 7 NI 22 497 87.50% (11 months) 100.00% (2 months)
Systems
Performance Area
Mogogong
Pampierstad a
12 0 0 0 0 0 0 0
0 0
91 100 85 100 100 100 100 26

2.0 0

01.84% ()
89.48% ()
22.33% 9.6 NI 29 695 100.00% 100.00%
NORTHERN CAPE
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NORTHERN CAPE
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Regulatory Impression An overall poor Blue Drop performance is recorded since 4 out of the 5 systems scored less than 30%. The Pampierstad system, managed by Sedibeng Water, scored exceptionally well due to effective operations and management noticed during the assessment. Below standard asset management caused this system to miss out on Blue Drop certification. The Municipality should urgently plan to improve its approach to drinking water quality management since a delay would contribute to the current compromising of public health in Ganspan, Jan Kempdorp, Hartswater and Mogogong. The urgent implementation of monitoring programmes in Ganspan and Mogogong should be prioritised together with process optimisation at Jan Kempdorp and Hartswater (in order to improve microbiological compliance).
Renosterberg Local Municipality Renosterberg Local Municipality

25.36%

Systems
Performance Area
Petrusville
Philipstown
Vanderkloof
35 30 71 0 0 0 0 5
0 0.3
35 8 41 1 50 10 0 5
0 0
35 20 65 0 0 75 0 5
0 0.3

16.05% ()
25.00% 2.5 80% 4 500 444 87.50% (9 months) 100.00% (6 months)
16.34% ()
36.00% 0.6048 (yield) 99% 3 500 >500 62.50% (11 months) 100.00% (6 months)
36.88% ()
25.00% 2.5 80% 1 500 >500 100.00% (9 months) 100.00% (6 months)
Regulatory Impression Sadly Renosterberg Local Municipality made no progress since the 2010 Blue Drop assessment leaving drinking water quality management in its all of its three systems compromised. The assessment process was handicapped due to a general lack of information. The municipality failed to submit information on the Blue Drop system (BDS) as required and this prevented an improved showing. The compliance levels Petrusville but especially Phillipstown indicates that treatment improvement in these towns should be prioritised. The quality of tap water in these two towns is certainly not up to standard. Encouraging would be the fact that an effort was made to adopt the water safety planning process since this will assist in improving the understanding all risks to water treatment and distribution. However the current risk assessment is found to be too generic in nature to have the desired effect. This is nevertheless a step in the right direction.
NORTHERN CAPE
Page 45
NORTHERN CAPE
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Richtersveld Local Municipality Richtersveld Local Municipality

36.44%
Regulatory Impression Although DWA acknowledge that work has commenced to improve drinking water quality (DWQ) management performance within the municipality, ample room still exists for improvement. While the microbiological water quality monitoring programmes maintained in each of the systems confirm safe water supplies in the Eksteenfontein, Lekkersing and Sanddrift systems, water provided to residents of Kuboes and Port Nolloth / Alexander Baai poses an unacceptable risk of infection. DWA requires information within 30 days to confirm address of the microbiological water quality non-compliances. Municipal management should ensure that people receive safe drinking water. The chemical quality of drinking water in all the supply systems remains unknown. DWA received only one data-set on the nitrate / nitrite levels within the Lekkersing system. Even though compliant, the result cannot be deemed representative of the chemical quality of water in all the supply systems, nor can one result represent the concentrations over a year. The municipality provided no other information to confirm analyses of a full SANS 241 in all the supply systems. Richtersveld is consequently urged to take ownership of the water safety plan developed for them through funds of the DWA Regional office. The risk assessment must be shown thorough, ensuing that future operational and compliance monitoring includes all risks and control measures. The municipality will only receive full recognition for the plan once they take ownership of the document (process), confirming management commitment at the same time through the allocation of budget. Findings: 1. Process control requires urgent attention. Compliance with Regulation 2834 can only be achieved by Richtersveld first ensuring registration / classification of all the treatment systems (including boreholes with disinfection), thereafter adequate, competent staff should be shown available at each site to maintain operation. The municipality provided almost no information to confirm competency of the maintenance personnel or proof of work. Richtersveld should acknowledge their responsibly towards staff by ensuring opportunities for development. The lack of site-specific O&M manuals further concerns the Department. With efforts to improve monitoring, Richtersveld has to address data credibility on the Blue Drop System (BDS). All data should be confirmed linked to a laboratory responsible for the analyses, date of analyses, method of analyses, etcetera. Asset management requires attention. DWA received little information on the condition and functioning of assets, financial records confirming DWQ related expenditure or availability and use of water.

Systems
Performance Area
Eksteenfontein
Kuboes
Lekkersing
19 13 36 46 100 60 20 46
3.4 0.3
19 13 32 50 20 10 20 46
3.4 0
19 13 36 44 100 57 20 46
3.4 0.6

45.28% ()
25.87% NI (yield) NI 800 100.00% No data
26.03% ()
25.87% NI (yield) NI 1 094 75.00% (10 months) No data
44.09% ()
26.63% NI (yield) NI 680 100.00% 100.00% (1 month)
Systems
Performance Area
Port Nolloth / Alexander Baai
Sanddrift
19 25 36 47 100 10 20 46
0 0
19 25 36 46 100 60 20 46
0 0.3
2.
3.

25.93% ()
23.63% NI NI 9 100 92.73% No data
40.88% ()
26.63% NI NI 1 141 100.00% No data
NORTHERN CAPE
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NORTHERN CAPE
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Siyancuma Local Municipality Siyancuma Local Municipality

29.49%
Siyanda District Municipality Siyanda District Municipality

44.24%

Systems

Systems
Performance Area
Campbell
Douglas
Griekwastad
Schmidsdrift
Performance Area
Riemvasmaak Sending
49 20 64 66 0 20 40 16
0 0
Riemvasmaak Vredesvallei
49 20 66 66 0 85 40 24
0 0.3
Swartkop Dam
0 0 70 89 0 10 0 0
0 0
0 0 70 80 0 75 0 23
0 0.3
0 0 70 78 0 19 0 0
0 0.3
0 0 70 80 0 75 0 0
0 0.3
49 20 66 67 0 55 40 16
0 0.6

14.44% ()
44.13% NI (yield) NI 1 632 100% (7 months) No data
36.86% ()
63.63% 5 NI 3 6763 100% (7 months) 100.00% (1 month)
16.58% ()
44.13% NI (yield) NI 5 739 94.12% (8 months) 100.00% (1 month)
33.49% ()
36.63% NI (yield) NI 1 057 100% (8 months) 100.00% (1 month)

31.37% ()
41.38% 0.2 NI 1 360 66.67% (7 months) 92.86% (1 month)
52.15% ()
37.00% 0.38 NI 460 100.00% (8 months) 100.00% (1 month)
42.09% ()
Regulatory Impression In spite of a very good effort by the municipal representatives (EHP and Siyanje Manje representative), Siyancuma Local Municipalitys overall Blue Drop performance was measured to be unsatisfactory in spite of the fact that the limited monitoring indicated that the tap water quality complied rather well with the standards set. The current form of operations does not create confidence that all risks posed to the supply of safe drinking water are being managed and contained at a continuous basis. The decline in Blue Drop performance should become an issue for both municipal management and decision makers since this is a public health issue. The municipality is encouraged to prioritise the supply of safe drinking water by focusing on improving the Blue Drop performance, which will result in a sustainable turn around. Findings: 1. The Blue Drop inspectors were astonished by the vast lack of information on most aspects of the drinking water quality business. This is deemed as a huge risk to the continued supply of safe drinking water. Special attention is required to improve the monitoring programme to ensure that the water quality is continuously compared to the standard limits. (Legislated Requirement)
Regulatory Impression From a regulatory point of view, drinking water quality (DWQ) management services by Siyanda should improve. Drinking water in the Riemvasmaak Sending supply system was evaluated of unacceptable microbiological quality, consumers are at risk of contracting diarrhoeal diseases. Fluoride failures in both the Riemvasmaak Sending and Swartkop Dam systems infer that water also poses a risk of irreversible health effects after long-term exposure. Monitoring not maintained for 12 months in any of the water supply systems, along with the lack of information to confirm credibility of results, furthermore concerns the Department because it devalues the actual excellent DWQ compliance reported in the Riemvasmaak Vredesvallei system. The situation demands the attention of the municipal administration and governance, the Regulator trusts that the poor performance against the Blue Drop evaluation will motivate the municipality to rectify the non-compliances without further hesitation or excuse. Process control and the lack of information on asset management are other areas of concern demanding the immediate attention of the municipality.
2.
NORTHERN CAPE
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Siyathemba Local Municipality Siyathemba Local Municipality

40.94%
Sol Plaatjie Local Municipality Sol Plaatjie Local Municipality

84.23%

Systems

Systems
Performance Area
Prieska
Marydale
Niekerkshoop
Performance Area
Riverton
Ritchie
13 23 71 78 50 13 90 48
0 0.2
19 13 63 94 100 53 90 40
0 0.2
19 13 61 95 100 73 90 40
0 0.2
92 86 89 100 100 60 100 73

5.0 0
18 60 74 100 100 44 100 40

10.1 0

37.52% ()
52.83% 15 33% 12 250 >500 91.67% 100.00% (11 months)
50.85% ()
52.83% NI NI (yield) NI 95.12% 100.00% (5 months)
56.56% ()
52.83% NI NI (yield) NI 96.15% 95.83% (7 months)

84.74% ()
64.58% 162 39% 250 000 156 97.73% 99.90%
65.28% ()
54.58% 4.42 NI 13 626 93.78% 100.00%
Regulatory Impression The decline in Blue Drop performance of the Prieska water supply system resulted in a significant drop in overall scoring for the Siyathemba Local Municipality. This drop in score is mostly due to the low microbiological compliance, implying that the municipality did not succeed in ensuring a continued supply of safe water supply over the assessment cycle. The municipal representative impressed the inspectors panel with his knowledge of drinking water quality management but the risk of lack of additional support which is evidently lacking was disconcerting. There however remains confidence in Siyathembas ability since elements of the Blue Drop requirements implemented serve as reason to believe that adequate commitment levels persist. Findings: 1. The lack of an operators and maintenance manual magnifies the risk of having only one individual being fully conversant with operations at present. A site specific manual is required. Urgent process audits are required to ensure that treatment optimization recommendations are made for the systems that fail to adequately treat the drinking water.
Regulatory Impression The Department remains impressed by the continued improvement which stems from the all-round commitment of the Sol Plaatje Local Municipality officials. Attention should be given to the continued disinfection of water supplies, the condition of reservoirs and network to improve microbiological compliance. Achieving Blue Drop status for the Northern Cape capital is imminent should they continue on this path of improvement. The Ritchie system has much more enhancement required but still achieved a credible score for this reporting cycle. The implementation of a water safety plan process here will ensure the desired improvement. Findings: 1. During the on-site technical assessment it was found that the filter media at the Riverton works was in need of refurbishment. Signs of uneven blowing, mud-balling and cracks served as indicator of filtration inefficiencies. The municipality however stated that this was due for refurbishment soon. Nevertheless an impressive score of 81.41% was obtained for the plant assessment.
2.
NORTHERN CAPE
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NORTHERN CAPE
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Thembelihle Local Municipality Thembelihle Local Municipality

45.87%
Tsantsabane Local Municipality Tsantsabane LM; Sedibeng Water a

59.47%

Systems

Systems
Performance Area
Hopetown
Strydenburg Boreholes
Performance Area
Postmansburg a
Groenwater
Jenn Heaven
34 23 85 31 100 100 40 0
0 0
18 20 90 28 100 20 35 0
0 0
53 55 87 71 100 70 90 38
7.6 0.1
48 15 59 56 0 85 25 30
0 0.3
48 15 89 56 0 85 25 30
0 0

54.08% ()
56.28% NI NI 10 500 97.78% 100.00%
29.44% ()
52.13% NI (yield) NI 2 500 88.89% (10 months) 96.67% (10 months)

73.81% ()
70.40% 36.4 100% 30 000 121 100.00% (8 months); WSP: 100% 100.00% (8 months); WSP: 100%
49.79% ()
52.81% ()
Regulatory Impression The Department has no doubt that adequate commitment exists with those responsible for drinking water quality treatment and supply, since there is ample evidence of dedicated performance amongst those at operational level. This is yet to be augmented at management level since the key criterion in this domain (Asset Management) scored 0%. It is noted with great concern that inadequate planning and asset management is posing the greatest risk to the continued supply of safe drinking water. The drinking water quality of Hopetown complies well with the national standard; this is testimony of good process control in spite of various shortcomings. Findings: 1. The attempt to get a water safety plan in place is noted but this process must still be improved significantly. The Risk Assessment (site specific) is an all important foundation of the water safety planning process. Strydenburg water supply is not up to standard and requires treatment improvement.
Systems
Performance Area
Postdene
Skeyfontein
48 15 89 55 0 70 25 30
0 0.2
48 15 89 63 0 20 25 0
0 0

48.27% ()
NA NI NI 500 100.00% (7 months) 100.00% (7 months)
29.65% ()
70.40% NI NI 256 75.00% ( 7 months) 100.00% (7 months)
2.
NORTHERN CAPE
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NORTHERN CAPE
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Regulatory Impression The performance of Tsantsabane Local Municipality plummeted since the previous reporting cycle and is cause for great concern. A strategic approach towards turn-around is paramount and therefore the intensifying of the water safety planning process must be prioritised. The municipal representatives were not adequately prepared for the Blue Drop Assessment and this contributed to the less impressive showing. The systems for Skeifontein No.2, Skeifontein No.3, Maremane and Groenwaterstasie were unfortunately not assessed. However the contribution of Sedibeng Water as bulk provider ensured that the Postmasburg system performs very well. The Department wishes to encourage the municipality to duplicate its contribution at this system to other systems where improvement is required. Findings: 1. The municipality and water board must ensure that their monitoring programmes are integrated in order to ensure that all risk areas are monitored. This need to be agreed upon as per contract/SLA (service level agreement). Inadequate sampling need to be addressed to ensure that the quality compliance is verified on at least a monthly basis. This need to be augmented with daily operational monitoring. The implementation of a full SANS monitoring is regarded as commendable practice though.
Ubuntu Local Municipality Ubuntu Local Municipality

67.15%

Systems
Performance Area
Hutchinson
Loxton
Merriman
84 58 89 50 75 20 90 50
6.0 0
80 58 89 50 50 100 90 55
3.7 0
66 28 80 50 50 60 90 15
0 0.3
2.

61.89% ()
67.63% 1.37 NI 112 75.00% (7 months) No data
81.76% ()
54.94% ()
Systems
Performance Area
Richmond
Victoria West
66 55 93 50 100 100 90 70
0 0
63 55 87 28 50 70 90 70
0 0.3

81.69% ()
67.63% 0.27 NI 4 800 100.00% 95.35% (2 months)
68.44% ()
65.13% 0.7 NI 10 000 100.00% (9 months) 100.00% (1 month)
NORTHERN CAPE
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NORTHERN CAPE
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Regulatory Impression Ubuntu Local Municipality showed commitment in improving performance in Loxton to the extent where the Department is encouraged that this water services authority is progressing once again to repeat the excellence shown in 2008 when Blue drop certification was obtained for the mentioned system. The municipality did well in understanding the Blue drop requirements and is encouraged to advance further in implementing the requirements. Special attention is to be given to process control and asset management since these would be the tow areas where most points were dropped during this assessment cycle.
Umsobomvu Local Municipality Umsobomvu Local Municipality

35.18%

Systems
Performance Area
Colesberg
Norvalspont
Noupoort
39 60 48 50 85 3 50 0
6.8 03
0 0 36 50 0 5 0 0
0 0.5
0 10 36 50 0 5 0 0
0 0.3

35.81% ()
22.88% 3.54 112% 15 000 236 90.91% (11 months) No data
03.13% ()
23.13% 0.09 8% 1 200 75 56.00% (11 months) No data
08.63% ()
Regulatory Impression The Department is concerned about the ability and commitment of Umsobomvu Local Municipality regarding drinking water quality management. The 2011 Blue Drop Performance is far from desired and requires significant improvement. This inadequate management of drinking water quality is then also cause for the poor microbiological compliance recorded. No chemical monitoring was performed. The compliance records for both Norvalspont and Noupoort suggest that the bacteriological quality of the water was not up to standard for long periods in time. This requires a concerted effort to improve this situation from being repeated. However the Inspection Panel identified the drafting of the water safety plan as a commendable effort which still requires some revision particularly with the implementation of adequate control measures for the high risks identified. Findings: The following shortcomings require prioritised attention: 1. 2. It should be ensured that disinfection is applied continuously and that adequate residual is maintained to prevent secondary contamination. The municipality must monitor the quality of water supply continuously and inform the affected communities should the safeness of the drinking water be compromised. This is a requirement by law. Current compliance figures suggest that the municipality is oblivious of this requirement.
Page 58
NORTHERN CAPE
Page 57
NORTHERN CAPE
3.
The relatively high night-flow recorded at Norvalspont should be addressed. A water balance is required together with a concerted effort to minimise water losses.
NORTHERN CAPE
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CHAPTER 9 NORTHWESTPROVINCE
Provincial Blue Drop Score 62.25 %
Introduction
W a serv i es de li ery i perf or e by e l ven (11) W a Serv i es Aut hor i i s i Nort h W e v i 43 ter c v s m d e ter c te n st a dr i k i g wat er supp l system s n n y .
Provincial Best Performer Tlokwe Local Municipality is the best performing municipality in North West Province: 96.87% Municipal Blue Drop Score
A t ota l es i n capac i y of 170. 9 i ava il b l for dr i k i g wat er supp l i Nort h West Pr ov i ce, d i tr i ut ed d g t s a e n n y n n s b over 43 supp l syste s Oper at i na l at a i not ava il b l f or a lls yst e s however the ex i t i g data y m . o d s a e m , s n i d i at es operat i g capac i i s bet ween 55 and 87 %. Th i resu l i an average out put vo l n c n te s t n u e(f i a l m n wat er) of 122 M l day. /
M ICRO SI ZE <0. 5 M /day No of W a ter Supp l Syste s y m Syste Des i n m g Vo l m ( u e M /day) Aver age Oper at i g n Capac i y ( % t ) Out put vo l m u e M /day) (
S A M LL SI ZE 0. 5- 2 M /day 9 9. 4 69. 8 6. 5
M ED U IM SI ZE 2- 10 M /day 1 2. 4 87. 5 2. 1
LARGE SI ZE <10- 25 M /day 2 24. 0 73. 0 17. 5
M A CRO SI ZE >25 M /day 2 133. 6 70. 9 93. 5
Undet erm i ed n 24 NI NI NI
Tot a l
5 1. 5 54. 8 0. 8
43 170. 9 71. 2 121. 7
NORTH WEST
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NORTH WEST
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Ana l s i of the B l e Dr op assess e ts and s i e i s pect i n resu l s i d i at e that p erf or a ce vary fro y s u m n t n o t n c m n m n u exce le nt to unsat i f act ory. A t ot a l 100% municipalitieswer e assessed dur i g t he 2010/11 B l e Dr op s of Cert i i at i n. fc o
BLUE DROP COMPARATIVE ANALYSIS Performance Category 2009 2010 2011 11 (of 11) (100% ) 43 11 (25. 58% ) 32 (74. 42% ) 4 62. 25% Performance trend N/ A
Incentive-based indicators 11) 8 ( of 13) 11 ( of ( 61. 54% ) (100% ) Number of municipalities assessed Number of water systems assessed Number of Blue Drop scores 50% Number of Blue Drop scores <50% Number of Blue Drop awards PROVINCIAL BLUE DROP SCORE N/A = Not applied 27 10 ( 37. 03% ) 17 ( 62. 95% ) 1 39. 97% 28 7 (25. 92% ) 21 (75% ) 2 66. 01%
The 100% assess e t coverage serves to aff i ao n t he cont i ued co m i et by Nort h W e m n m r ti n m t m n st m u c i a li i s t o pr ov i e re li b l and un i t errupt ed wat er supp l to cons u e Unf ort unate l , the ni p t e d a e n y m rs. y pr ov i ce d i appo i t ed by not n s n m a t a i i g a pos i i e ( i poved) i nn n tv m r Trend Analysis: Provincial Blue Drop trend, as can be observed i the n Score Years 2009 to 2011 dec lne n Pr ov i c i l l eD r op i i n aB u scor e fro 66 to 62. 3% m . The Depart e t trust the l wer m n o scor i g m u c i a li i s w ill use the n ni p t e i cent i e- based n v regu l t ory a appr oach as a pos i i e sti u s tv m l u to fac ili at e t mpr oved i perf or a m nce andp u b li c account ab ili y, wh il t establi h i g t s s n essent i l yst e s and pr ocesses as m asure gradua l to susta i and m e n i p m e t. m rove n Ana l s i of the resu l s i d i at e that t he nu br of syst e sach i v i g >50%h as a l o not m p y s t n c m e m e n s i roved m a rked l , wh i h i n contrast w i h m o pr ov i ces that show pert i ent areasof m p m e t. The y c s i t st n s n i rove n m o s i n i i ant stat i t i i the Pr ov i c i l l e Dr op Scor e of 92. 25% wh i h p l ce Nort h W e a o st g f c s c s n aB u , c a st m ngst the o wer perf or e nat i na ll . l m rs o y
NORTH WEST
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NORTH WEST
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W h co p i g 2011 B l e Dr op resu l s w i h 2009 and 2010, the fo ll w i g trends are observed: en m ar n u t t o n 43 syste sar e assessed i 2011 co p to on l 27 (2009) and 28 (2010) m n m are y 4 syste sach i ved B l e Dr op Cert i i at i n, co p m e u f c o m ared to 2 (2010) and 1 ( 2009) 67% syste sscor ed bet ween 50 and 100 % i 2011, wh i h co p we llw i h the 39% i 2010 m n c m ares t n 74% of a lls yst e sare st ill in cr i i a lc ond i i n, wh i h co p we llw i h the 75 % i 2010. m tc to c m ares t n Readers need t o be m i df u l hat B l e Dr op Cert i i at i n f o lo ws a regu l t i n strat egy that fac ili at es n t u fc o a o t gradual and sustainable improvement ... Ther eby, Bl e Dr op requ i e e ts beco e o str i gent w i h . u rm n m m re n t every assess e t cyc l . Mun i i a li i s who m e y m a t a i ed the i wat er ons a eeve l year n and m n e cp t e rel i n n r m l s i out, i li e l to ach i ve reduced B l e Dr op scor es, wh il t m u c i a li i s that dr i e cont i uous s k y e u s ni p t e v n i p m e t, ar e li e l to be a war ded w i h i p m rove n k y t m rovedB l e Dr op scores w i h each assess e t cyc l . u t m n e
Conclusion The B l e Dr op resu l s f or 2011 i d i at e t hat m u c i a l r i k i g wat er qua li ym a m e t n Nort h u t n c ni p d n n t nage n i W e vary fro exce le nt t o good, w i h 4 syste sthat need attent i n, as i di at ed i t he Pr ov i c i l st m t m o n c n n a Perf or a Log. The overa llb us i ess of dr i k i g wa ter supp l and qua li y m aage e t i sat i fact ory, m nce n n n y t n m n s s ho wever areas of concer na r e ra i ed wher e i p s m rovem e t i requ i ed. Nort h West s tak i g a pos i i n n s r i n to m ngst a o the l wer perf orm i g pr ov i ces i the country. o n n n Three Blue Drop Certificate i a war ded i Nort h W e s n st:

1 Blue Drop 1 Blue Drop 1 Blue Drop
: : :
M a osana Loca lM u c i a lity / M i vaa lW a Co tl ni p d ter m Rust enburg Loca lM u c i ali y / Rand W a ni p t ter T l k we Loca lM u c i a li y o ni p t
pny a
NORTH WEST
Page 5
NORTH WEST
Page 6
M u c i a lB l e Dr op Scor e 2011: ni p u
64.16%
Systems
Performance Area
Bogosing
Bophirima
Ganyesa
Kagisano LM
Mmagabue
Kagisano LM
Systems
Dr. Ruth Segomotsi Mompati District Municipality Sedibeng Water a; Botshelo Water b
Performance Area
Naledi Edwin Frylink a

0 0 0 0 0 0 0 0
0 0
Pudimore a
Taung East Boreholes a

82 30 70 75 100 13 80 5
0 0.2
Taung West Boreholes a

82 30 70 75 100 13 80 5
0 0
82 80 100 75 100 80 100 15

1.9 0
82 60 93 88 100 85 100 12
1.9 0.2
32 40 11 53 0 10 100 0
0 0
0 0 0 0 0 0 0 0
0 0
0 0 0 0 0 0 0 0
0 0

0.00% ()
30.28% 1.04 (yield) 75% 63 840 <50 No data No data
77.15% ()
30.28% 14 36% 45 826 109 96.50% 99.06%
43.48% ()
30.28% 0.17(yield) 24% 50 840 <50 86.81% 99.87% (8 months)
43.48% ()
30.28% 0.52(yield) 25% 63 840 <50 87.75% 99.87% (10 months)

76.23% ()
49.38% 1.8 46% 24 405 <50 99.15% 94.61%
25.48% ()
NA 1.2 NI NI 75.44% (5 months) No data
0.00% ()
NA 0.43 (yield) 60% 15 693 <50 No data No data
0.00% ()
NA 0.09 (yield) 50% 28 291 <50 No data No data
Systems
Performance Area
Morokeng b
Kagisano LM
Tlakgameng b
Kagisano LM
Kgomotso a
Majeakgoro a
Regulatory Impression: The Rut h Sego o i o pat i i tr i t M u c i a li y prev i us l known as Boph i i a i tr i t M u c i a li y m ts M m D s c ni p t o y rm Ds c ni p t showed re a m rkab l i p m e t s i ce the 2009 assess e t i so e the supp l syste s The B l e e m rove n n m n n m of y m . u Dr op requ i e e ts ar e re l t i e l be i g m e resu l i g i an overa lm u c i a l c or e of 64. 16% co p rm n a v y n t tn n ni p s m ared to t he 2010 B l e Dr op Score of 17. 5% u . Dr Rut h Sego o i o pt i i tr i t M u c i a li y i support ed by t wo W a Serv i e Pr ov i ers, na e : m ts M m a D s c ni p t s ter c d m l y Sed i eng W a and Bos h i l W a Accor d i g to the I nspect ors, Sed i eng W aer responded very we l b ter eo ter. n b t to the assess e t f i d i gs and addressed m o of theg aps i ent i i d dur i g the v i tua l m n n n st d fe n r assess e t. The m n sa e cannot be sa i about Bos h i l W a andN a l d i oc a l m d eo ter e L M u c i a li y, wh i h desp i e the i ni p t c t r ent hus i s ,st illr equ i e cont i uous support to m a t ai m o e tu . am r n i n n m nm NB: The Regulator is not satisfied with the performance of drinking water quality management by Boshielo Water for the following systems: Ganyesa, Mmagabue, Morokeng, Tlakgameng, Naledi Edwin Frylink. The WSA is requested to submit a Corrective Action Plan to the Department within 60 days of release of the Blue Drop Report. Findings 1.
0 0 0 0 0 0 0 0
0 0
0 0 0 0 0 0 0 0
0 0
82 80 100 53 100 100 100 12

2.9 0
35 30 59 100 100 100 100 5

2.6 0

0.00% ()
NA 0.43(yield) 60% 24 044 <50 No data No data
0.00% ()
NA 0.61 (yield) 71% NI No data No data
82.61% ()
49.38% 1.2 73% 28 291 <50 100.00% 100.00%
67.44% ()
NA NI NI 24 044 100.00% 98.98%
The cont i ued f unct i n i gof these syste s i t he absence of reg i tered sk ill d personne l n o n m n s e wor k i g w i h appr opr i t er es ources i d i at es that w i h pr oper p l nn i g anda v a ili g of n t a n c t a n n appr opr i t e staff, the robust bas i techno l gy cou l st illb e opt i i ed to de li er saf e a c o d ms v dr i k i g wat er. n n None of the 12 syst e spr esent ed oper at i na lm o t or i g recor ds. m o ni n It s concer n i g that no appr opr i t e oper at i na l nd m a t enance m a l are i p l ce, the i n a o a i n nua s n a W SAw illn ot have the m ens to oper at e the syste seff ect i e l . a m v y
2. 3.
NORTH WEST
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NORTH WEST
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4. 5.
The l ck of asset m a a nagem e t and p l nn i g of co le ct i n and treat e t nfrastructure s a n a n o m n i i m a r shortco i g f or a lls yste si Dr Rut h S. M o pt iD . j o m n m n m a M Fr o a regu l t ory perspect i e, the i i i t i n of t h e wat er saf ety p l np r ocess s m a v nta o a i encour ag i g. The m u c i ali y i co m e n ni p t s m nded f or tak i g the f i st step to pr esent a ls yst e s n r m f or assess e t (even though li t l i f or a on was ava il b l on t he l tt er). m n t e n m ti a e a The Depart e t w i hes to encourage t he M u c i a li yt o cont i uous l i p m n s ni p t n y m rove ts eff orts i i n or der to ens ur e t hat cert i i at i n i ach i ved dur i g the next assess e t per i d. fc o s e n m n o
Kgetleng River Local Municipality Kgetleng River Local Municipality

24.67%
Systems
6.
Performance Area
Derby Boreholes
Koster
Swartruggens
20 3 0 91 0 0 0 0
0 0
20 13 25 96 0 80 0 0
0 0
20 3 0 89 100 60 0 0
0 0.3

07.80% ()
35.53% ()
29.44% NI NI NI 100.00% (10 months) No data
30.68% ()
29.44% NI NI NI 97.56% No data
Regulatory Impression: The Kget l ng R i er Loca l un i i a li y perf or e unsat i f act ory dur i g t he B l e Dr op assess e ts, D A e v M cp t m d s n u m n W not ed m i i u i cr ease n the m u c i a l cor e fro pr ev i us assess e ts. The 2011 overa lm u c i a l nm m n i ni p s m o m n ni p scor e (16. 67% c l ar l i d i at es that wat er serv i es ar e not be i g m a ) e y n c c n naged accord i g to the n expectat i ns of t he Dr i k i g W a Qua li y ( D Qregu l t i n pr ogra m e o n n ter t W ) a o m . A l hough support was pr ov i ed by the Depart e t, the B l e Dr op requ i e ets are arge l not be i g t d m n u rm n l y n m e T he Depart e t has no conf i ence i the mun i i a li y s ab ili y t o render saf e and susta i ab l t. m n d n cp t t n e D W Q a m e t serv i es i t he Der by Bor eho l syste s i ce D m nage n c n e m n W Q conf i sa r i k of nf ect i n fro m r s i o m m i rob i l g i a lc ont a i ants. c oo c m n Fr o a regu l t ory perspect i e, t he i i i t i n of the wat er saf ety p l n and the i p m a v nta o a m roved D W Co pa nce i the Kost er and S wartruggens syste sis encour ag i g. m li n m n Findings 1. 2. Q
The W SA pr esent ed no f l w i f or a on on any of t he syste s D o n m ti m ,W m e asure i t he p l nt capac i i s i suff i i nt. f a te s ce
Acannot theref ore
None of t he 2 p l nts present ed suff i i nt pr oof of pr ocess contro l m a tenance & a ce , i n m a m e t sk ill , wat er saf ety p l ns & i c i ent response m a m e t,a d equate nage n s a n d nage n m o t or i g pr ogra m e or ass et m a m e t. ni n m s nage n
NORTH WEST
Page 9
NORTH WEST
Page 10
3.
The l ck of a Dr i k i g Wat er I nc i ent M a m e t Pr ot oco l W a Qua lity I nc i ent a n n d nage n & ter d Reg i ter fr o the M u c i a li y i a s i n i i ant concern to the Depart e t. I n the event that s m ni p t s g fc m n any of the p l nts faces a d i aster or e e a s m rgency s i uat i n, t he m u c i a li y wou l not be i a t o ni p t d n pos i i n to dea lw i h such d i aster s i ce pr ocedur es are not i p l ce. to t s n n a The m u c i a li y s requ i ed to g i e ur gent attent i nt o the i p e tat i n of a dequat e ni p t i r v o m l e m n o m o t or i g and to ad j st pr ocess contr o l c c or di g to the f i d i gs of cont i uous ni n u a n n n n co pa nce and oper at i nalm o t or i g. m li o ni n It i cruc i l hat the M u i i a li y pursues t he com p t i n of the R i k Assess e ts of s at ncp t l o e s m n catch e t, treat e t wor ks and ret i u l t i n. The R i k Assess e t m u nd i ate that the m n m n c a o s m n st i c treat e t fac ili y has the ab ili y t o adequat e l treat t he wat er fro raw wat er qua li y to m n t t y m t D W Qm p i g w i h SANS 2 41. co l n y t
Madibeng Local Municipality Madibeng Local Municipality

36.72%
4.
5.
Systems
Performance Area
Brits
Schoemansville
38 35 28 65 20 45 0 51
0 0.5
38 45 43 65 20 45 0 10
0 0.5
NB: The Regulator is not satisfied with the overall performance of drinking water quality management in Kgetleng River LM. The WSA is requested to submit a Corrective Action Plan to the Department within 30 days of release of the Blue Drop Report.

37.24% ()
03.88% 60 92% NI 97.33% (10 months) 100.00% (5 months)
33.66% ()
04.13% 10 110% NI 97.33% (10 months) 100.00% (5 months)
Regulatory Impression: The Depart e t acknow l dges the wor k that comm e m n e nced to deve l p water saf ety p l ns, the o a M u c i a li y i encour aged to cont i ue w i h i p e tat i n of f i d i gs. Outco e of the r i k ni p t s n t m l e m n o n n m s s assess e t shou l be used t o i p m n d m rove ho li t i dr i k i g wat er qua li y ( DW Q m a m e t. The s c n n t ) nage n Depart e t f urt her w i hes to see i p m e t i D m n s m rove n n W Q m pi nce. M a co la nagem e t support s needed n i f or i p m l e e tat i n of t he wat er saf ety p l n as we llas f or secur i g f unds. m n o a n Des p i e nu e t m rous co m u i u bet ween t he W SAand the I nspect ors, as we l as an att e p to adv i e m nq m t s the W SA to up l ad t he data on the B l e Dr op Syst em ( BDS), no dat a was up l aded on the B l e Dr op o u o u Syste at t i e the conf i a on assess e t. The l ck of cooper at i n by M a beng Loca l u c i a li y m m of m r ti m n a o di M ni p t towar ds the Nat i na l ogra m ei t ent to i f or the pub li on oca l u c i a l i k i g wat er serv i es o pr m n n m c l m ni p dr n n c cannot be ent ert a i ed by the Depart e t. n m n It s cr uc i l or the m u c i a li y to not e that even t hough the B l e Dr op cert i i at i n pr ocess s part of i af ni p t u fc o i i c ent i e- based regu l t i n, assess e ts ar e co p sory. W a Serv i e Aut hor i i s and W a Serv i e n v a o m n m ul ter c te ter c Pr ov i ers ar e co p e d under l w t o pr ov i e then ecessary i f or a on requ i ed to do a pr oper d m ell a d n m ti r ana l s i on the qua li y of the wat er serv i es. P l ase ref er to the f o lo w i g Sect i ns of the W a Serv i es y s t c e n o ter c Act ( Act 109 or 1997) f or c l r i y: a t Sect i n 19: I nst i ut i na larrange e ts o t o m n Sect i n 23: respons i ili y to revea l i f or a on o b t n m ti Sect i n 62: R i ht t o regu l te o g a Sect i n 82: Off ence to w i hho l i f or a on o t d n m ti
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On conc l s i n of the assess e ts, D A encouraged to not e that t he m u cp a li y cou l exp l i the u o m n W was ni i t d an curr ent s i uat i n and what t hey p l n to do, ar e do i gt o m p t o a n i rove D W QD . W A s o not ed that fund i g al n has been ava il d to turn around the s i uat i n, support fro M u c i a l a e t o m ni p M nagem e t, D A n W Nort h W e st and M a es W a acknow l dged. gali ter e Findings 1.
Maquassi Hills Local Municipality Sedibeng Watera

56.75%
Ar eas of i p m e t are not ed ( w er saf ety p l n, sk ill , m o t or i g progra m e m rove n at a s ni n m , p l nn i g) t h i i substant i ted by the M u c i a l l e Dr op score of 04. 0% n 2010 to 36. 72% a n s s a ni p B u i - i i hoped that these pos i i e patter ns w illaf f ect ot her areas of operat i ns. t s tv o The M u c i a li y i adv i ed to pub li h t he i dri k i g wat er qua li y m aage e t ni p t s s s r n n t n m n perf or a aga i st the requ i e e ts of SANS 241, th i w ill i p m nce n rm n s m rove the conf i ence of the d pub li i the ab ili y of the m u c i a li y to pr ov i e safe wat er. c n t ni p t d
2.
Systems
Performance Area
Maquasi distribution a
Maquasi bulk a
0 75 30 50 0 0 0 30
6.8 0
91 100 75 100 100 60 100 85

5.5 0

24.25% ()
64.88% 360 46% NI 87.96% (6 months); WSP: 97.06% 100% (6 months); WSP: 100% (2 months)
87.27% ()
64.88% 360 46% NI 87.96% (6 months); WSP: 97.06% 100% (6 months); WSP: 100% (2 months)
Regulatory Impression: D Ai ser i us l concer ned about the qua li y of dr i k i g wat er w i h i M a W s o y t n n t n quassiH ill Loca l u c i a li y. s M ni p t The t wo wat er supp l syste soper at ed by M a y m quassiH ill Loca l u c i a li y, scored ess than 90% for s M ni p t l m i rob i l g i a l o p nce. T h i represents a ser i us hea l h r i k to res i ents, d i i f ect i n shou l c o o c c m li a s o t s d sn o d i p m rove as a m a of urgency. tter On a pos i i e not e, perf orm a f or the Bu l supp l s ho wed i p m e t aga i st a lc r i er i , th i s tv nce k y m rove n n t a s i encourag i g to the Departm e t. n n
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Matlosana Local Municipality Midvaal Water Companya

95.38%
Moses Kotane Local Municipality Moses Kotane LM; Magalies Water a

31.51%
Systems
96 100 100 100 100 80 100 100

2.3 0
Systems
Performance Area
Matlosana a
Performance Area
Vaalkop a
Madikwe
Molatedi
0 0 13 31 100 80 0 0
0 0
0 53 56 38 0 45 0 0
0 0.6
0 33 59 34 50 50 0 0
0 0

95.38% ()
59.63% 320 39% 408 375 305 96.43%; WSP: 99.88% 100.00% (1 month); WSP: 100.00%

31.78% ()
56.85% 200 100% 21 500 >500 98.66%; WSP: No data 99.26% (10 months); WSP: No data
26.29% ()
47.88% 2.4 87.5% 24 292 85 100.00% (8 months) No data
28.34% ()
36.75% 0.6 108% 1 419 456 95.45% (11 months) 100.00% (1 month)
Regulatory Impression: The Depart e t w i hes toc ongr at u l t e the shared tea eff ort d i p l yed by the m u c i a li y to li t the m n s a m s a ni p t f B l e Dr op scor e to B l e Dr op cert i i at i n stat us. u u fc o The regu l t or i m o opti i t i regar d i g the conti uous i p m e t of the D a s st m s c n n m rove n W Q a m et m nage n perf or a of the m u c i a li y. C o p i g the M u c i a l l e Dr op Score s i ce 2009, when the m nce ni p t m ar n ni p B u n m u c i a li y pr esent ed no i f or a on f or assess ent, D Anot ed cont i ued m p m e t - fro ni p t n m ti m W n i rove n m 59. 63% (2010) t o 95. 38 i 2 0 11. Th i i except i nalp erf or a by t he L , upported by M i vaa l n s s o m nce M s d W a The Depart e t i v er y i p ter. m n s m ressed w i h t he i p t m roved sub i s i n of DW Q m s o data (fro 1 m oth m n sub i s i n i 2010 to 12 mont hs sub i s i n i 2011). m s o n m s o n The m u c i a li y i encouraged to m a t a i the B l eDr op cert i i at i n stat us i the f ut ure B l e Dr op ni p t s i n n u fc o n u assess e ts. m n
Systems
Performance Area
Pella
Matau
0 33 70 37 50 30 0 0
0 0.3
0 23 37 24 0 0 0 0
0 0

23.62% ()
50.63% 1.2 75% 13 776 65 96.77% (11 months) 100.00% (1 month)
07.17%()
NA 1.2 75% 7 713 116 91.67% (7 months) 100.00% (1month)
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Regulatory Impression: The W SA showed no i pove e t s i ce 2009, a patt er n of d i r esses i however not ed aga i st a l m r m n n g s n requ i e e ts of dr i k i g wat er qua li y m a m et perf or a rm n n n t nage n m nce. T he l ck of a wat er saf ety p l n a a co pm i es the i st i ut i n s ab ili y t o eff ect i e l i p l m ro s n t o t v y m e e t a pr oact i e m a m e t appr oach. m n v nage n The l ck of a Dr i k i g W a I nc i ent M a m e t Prot oco l W a Qua li y I nc i ent Reg i ter concer ns a n n ter d nage n & ter t d s the Depart e t. I n the event that the p l nts face a d i ast er or e e m n a s m rgency s i uat i n, the m u c i a li y t o ni p t wou l not be i a pos i i n to dea lw i h such d i aster s i ce the pr ocedur es are not i p l ce. d n to t s n n a The Depart e t has no conf i ence n the ab ili y of M o Kot ane to render a saf e and susta i ab l m n d i t ses n e Dr i k i g W a Qua li y ( DW Qm a m e t serv i es f r o a llt he supp l syst e s s i ce D n n ter t ) nage n c m y m n W Qm p nce co li a i poor. s It s cr uc i l or the m u c i a li y to not e that even t hough the B l e Dr op cert i i at i n pr ocess s part of i af ni p t u fc o i i c ent i e- based regu l t i n, assess e ts ar e co p sory. W a Serv i e Aut hor i i s and W a Serv i e n v a o m n m ul ter c te ter c Pr ov i ers ar e co p e d under l w t o pr ov i e then ecessary i f or a on requ i ed to do a pr oper d m ell a d n m ti r ana l s i on the qua li y of the wat er serv i es. P l ase ref er to the f o lo w i g Sect i ns of the W a Serv i es y s t c e n o ter c Act ( Act 109 or 1997) f or c l r i y: a t Sect i n 19: I nst i ut i na larrange e ts o t o m n Sect i n 23: respons i ili y to revea l i f or a on o b t n m ti Sect i n 62: R i ht t o regu l te o g a Sect i n 82: Off ence to w i hho l i f or a on. o t d n m ti NB: In light of the above, the Regulator is not satisfied with the overall performance of drinking water quality management in Moses Kotane. The WSA is requested to submit a Corrective Action Plan to the Department within 30 days of release of the Blue Drop Report. Findings 1. 2. 3.
Moretele Local Municipality Magalies Watera; City of Tshwane b

33.08%
Systems
Performance Area
Moretele a;b
13 90 34 58 100 5 0 18
6.8 0.8

33.08% ()
NA 60 NI 186 283 96.77%; WSP: 97.81% No data; WSP: 100.00%
Pr ocess contr o l nd operat i n needs t o rece i e urgent attent i n to ensure com p nce to a o v o li a the regu l t ed dr i k i g wat er qua li y standar ds. a n n t A llf i e syste sdo not m o i or f l w and ar e unab l to m e v m nt o e asure i t he syste capac i y i st ill f m t s suff i i nt f or the da il operat i na lf l w ce y o o . None of t he 5 p l nts present ed suff i i nt pr oof of pr ocess contro l m a tenance & a ce , i n m a m e t sk ill , wat er saf ety p l ns & i c i ent response m a m e t,a d equat e nage n s a n d nage n m o t or i g pr ogra m e or ass et m a m e t. ni n m s nage n The l ck of a Dr i k i g Wat er I nc i ent M a m e t Pr ot oco l W a Qua lity I nc i ent a n n d nage n & ter d Reg i ter fr o the M u c i a li y i a s i n i i ant concern to the Depart e t. I n the event that s m ni p t s g fc m n any of the p l nts faces a d i aster or e e a s m rgency s i uat i n, t he m u c i a li y wou l not be i a t o ni p t d n pos i i n to dea lw i h such d i aster s i ce pr ocedur es are not i p l ce. to t s n n a The m u c i a li y s requ i ed to g i e ur gent attent i nt o the i p e tat i n of a dequat e ni p t i r v o m l e m n o m o t or i g and to ad j st pr ocess contr o l c c or di g to the f i d i gs of cont i uous ni n u a n n n n co pa nce and oper at i nalm o t or i g. m li o ni n It i cruc i l hat the M u i i a li y pursues t he com p t i n of the R i k Assess e ts of s at ncp t l o e s m n catch e t, treat e t wor ks and ret i u l t i n. The R i k Assess e t m u nd i ate that the m n m n c a o s m n st i c treat e t fac ili y has the ab ili y t o adequat e l treat t he wat er fro raw wat er qua li y to m n t t y m t D W Qm p i g w i h SANS 2 41. co l n y t
Regulatory Impression: The Depart e t co m eds the perf or a of Maga li s wat er dur i g th i B l e Dr op assess e t m n m n m nce e n s u m n per i d. The Off i i l wer e j st l pr epared and p l ced t he requ i ed va l e to m o t or i g, th i ensured the o cas u y a r u ni n s cont i uous i p m e t st illbe i g w i nessed tow ds ach i v i g the B l e Dr op Cert i i at i n. n m rove n n t ar e n u fc o The Regu l t or i i p a s m ressedby the W SAwho sub i ted 12 m o ths dat a of M i r ob i l g i a lc o m t n c oo c m Findings 1. pa nce. li
4.
2. 3. 4.
5.
6.
The Depart e t not es that th i i the f i st B l e Dr op assess e t for M o l LM ,D As m n s s r u m n rete e W i ther ef ore encour aged by the perf or a of M o e L even though the standar d i st ill m nce retel M s far fro what s expect ed. Ho wever, w i h t he support of M a es W a the W S and W S m i t gali ter, A P i encour aged to i p s m rove on the i perf or a r m nce. The Depart e t adv i es the W SA to pursue a f u llS ANS 241 ana l ses on the raw wat er m n s y source, the W SA / W SP m u t hen m o t or t her i ks i the co p ncem o t or i g st ni s n m li a ni n pr ogra m e m s. Ther e re a s a need to comm e eff ect i e and re l vant che i a lm o t or i g. m i n nce v e m c ni n The f o lo w i g areas requ i e dr ast i nt ervent i n by the M u c i a li y: p l nn i g, a n r c i o ni p t a n m e ng ndi the m o t or i g pr ogra m e, Dr i k i g wat er qua li y co p nce, pub li at i n fort he resu l s ni n m n n t m li a c o t as we llas the asset m a m e t. nage n
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3.
Ngaka Modiri Molema District Municipality Ditsobotla LM a; Ramotsere Moiloa LM b; Mafikeng LM c

0.66% 4.
Systems
The l ck of a Dr i k i g Wat er I nc i ent M a m e t Pr ot oco l W a Qua lity I nc i ent a n n d nage n & ter d Reg i ter fr o the M u c i a li y i a s i n i i ant concern to the Depart e t. I n the event that s m ni p t s g fc m n any of the p l nts faces a d i aster or e e a s m rgency s i uat i n, t he m u c i a li y wou l not be i a t o ni p t d n pos i i n to dea lw i h such d i aster s i ce pr ocedur es are not i p l ce. to t s n n a The m u c i a li y s requ i ed to g i e ur gent attent i nt o the i p e tat i n of a dequat e ni p t i r v o m l e m n o m o t or i g and to ad j st pr ocess contr o l c c or di g to the f i d i gs of cont i uous ni n u a n n n n co pa nce and oper at i nalm o t or i g. m li o ni n It i cruc i l hat the M u i i a li y pursues t he com p t i n of the R i k Assess e ts of s at ncp t l o e s m n catch e t, treat e t wor ks and ret i u l t i n. The R i k Assess e t m u nd i ate that the m n m n c a o s m n st i c treat e t fac ili y has the ab ili y t o adequat e l treat t he wat er fro raw wat er qua li y to m n t t y m t D W Qm p i g w i h SANS 2 41. co l n y t
Performance Area
Itsoseng Boreholes / a Lichtenburg
Motswedi
Mafikeng town & Boreholes c

5. 0 0 8 23 20 20 0 0
0 0
0 0 18 38 0 5 0 0
0 0
0 0 14 10 20 20 0 0
0 0
NB: The Ngaka Modiri Molemar is requested to submit a Corrective Action Plan regarding the performance of drinking water quality management to the Department within 30 days of release of the Blue Drop Report.

05.14% ()
NA NI NI NI 92.59% (5 months) 100.00% (10 months)
08.85% ()
30.00% NI NI NI 83.78% (3 months) 99.82% (11 months)
08.89% ()
31.88% NI NI NI 76.92% (6 months) 99.82%
Regulatory Impression: The Ngaka M o r i oca l un i i a li y has perf or e unsat i f act or il dur i g the B l e Dr op assess e ts. di L M cp t m d s y n u m n The M u c i a li y d i not attend the Conf i a on sess i n even after nu e c o m u cat i ns. I t s ni p t d m r ti o m rous m ni o i c l ar t hat t he M u c i a li yd oes not take cogn i ance of the need to pr ov i e thec o m u t y w i h good e ni p t s d m ni t wat er qua li y as the qua li yof wat er be i g served t o the pub li i not up to standar d. t t n c s The overa lm u c i a l c ore of 31. 40% (2010 BD assess e t) t o 0. 66% (2011 BD assess e t) c l ar l ni p s m n m n e y i d i at es that the wat er serv i es ar e not be i g m a n c c n naged pr oper l accor d i g to the expectat i ns of the y n o Dr i k i g W a Qua li y regu l t i n pr ogra m eW h m a th i cha le nge worse s the poor sub i s i n n n ter t a o m . at kes s i m s o of the wat er qua li y co p t m liance t o the Depart e t ( BDS). m n The M u c i a li y i i structed to i f or the co m u i i s regar d i g the wat er qua li y they are serv i g ni p t s n n m m nte n t n the and pr ov i e a l er nat i e good dr i k i g wat er q ua li y to the pub li . Thi M u c i a li y w illb e m d t v n n t c s ni p t target ed for a m o f ocussed D re W Q or a m oi or i g ver i i at i n aud i dur i g 2011. perf m nce n n t fc o t n Findings 1. 2.
The W SA pr esent ed no f l w i f or a on on any of t he syste s D o n m ti m ,W m e asure i t he p l nt capac i i s i suff i i nt. f a te s ce
Acannot theref ore
None of t he 3 p l nts present ed suff i i nt pr oof of pr ocess contro l m a tenance & a ce , i n m a m e t sk ill , wat er saf ety p l ns & i c i ent response m a m e t,a d equat e nage n s a n d nage n m o t or i g pr ogra m e or ass et m a m e t. ni n m s nage n
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2.
Rustenburg Local Municipality Rustenburg LM; Magalies Water a; Rand Water b

93.24% Rustenburg Town a;b 96 100 85 90 95 75 95 90
3.3 0.1
m I m e at e i t ervent i n i r e qu i ed at the Rust enburg Boreho l s w i h regards to the di n o s r e t pr ocess contr o l m o t or i g pr ogra m esub i s i n of resu l s and asset m a m e t. , ni n m , m s o t nage n
The Vaa l op W a Treat ent Syst e was i s pect ed to ver i y the B l e Dr op f i d i gs and the f o lo w i g k ter m m n f u n n n ref ers:
Systems
Performance Area
Vaalkop a
Marikana b
Rustenburg Borehole
78 18 49 100 0 85 100 0
6.8 0.3
3. 4.
P l nt c l ss i i at i n cert i i at e not d i p l yed, ho wever i was pr esent ed dur i gt he act ua l a a fc o fc s a t n assess e t. m n So edocu e ts li e l gbook and j b cards wer e not on s i e at t i eof nspect i n s i ce m m n k o o t m i o n they ar e kept, M a li s wa ter. ga e The gar den we llm a t a i ed and i neat. i n n s Entrance s i nage i p l ce, we lld i p l yed, fences goodc ond i i n. g n a s a to On- s i e m o t or i g equ i ent i p l ce, staff has good know l dge of use. t ni n p m n a e Ch l r i at i n and f i a ls a p li g po i t adequat e. o n o n m n n
82 98 89 64 100 100 100 85

1.7 0
95 94 91 93 100 90 100 98
1.7 0
5. 6. 7. 8.

90.97% ()
95.10%
Magalies=134 Rand Water=1400 Magalies=25% Rand Water=3.21%
93.60% ()
95.10% 210 14% 100 000 <50 97.90% 100.00%
95.69% ()
95.10% 1400 0.2% 15 000 <50 100% (7 months) 100.00%
65.62% ()
95.10% 0.4(Yield) NI 5 000 100% (2 months) 100% (2 months)
315 000
Magalies water=26 Rand water =4.3
98.79% 100.00%
Regulatory Impression: The Depart e t w i hes to app l ud the Rust enbur g Mun i i a li y f or the shared tea eff ort d i p l yed by m n s a cp t m s a the m u c i a li y toget her w i h t he t wo W a Serv i es Aut hor i i s ( Rand W a M a i s W a ni p t t ter c te ter gale ter) n i ach i v i g the B l e Dr op cert i i at i n stat us. e n u fc o It m u be not ed that Rustenburg L was pr ev i us l assessed as one and duri g the 2011 B l e Dr op st M o y n u Assess e t t he L separated the i supp l i g ste i to f our syste s Out of four syste s one syste m n M r yn m n m . m , m m a naged to ach i ve the B l e Dr op Cert i i at i n. e u fc o Accor d i g t o the i spect ors, the tea fro Rust enburg i t erv i wed wer e pr epared for the assess e t, n n m m n e m n cooperat i e, ent hus i st i and showed co m i e t thr oughout t he ent i e assess e t. The W SA and v a c m t m n r m n M a es W a responded m o pos i i e l and addr essed a lt he gaps that w er e dent i i d at the gali ter st tv y i fe assess e t sess i n. Th i was rea ly a re a m n o s m rkab l ach i ve e t and show Rustenburg ' co m i e t e e m n s s m t m n towar ds co p i g w i h the B l e Dr op Cert i i at i n Progra m e Based on the B l e Dr op score fro the m l n y t u fc o m . u m ot her syste si i c l ar that t hey ar e not far fro ach i v i g the expected resu l s. m t s e m e n t Findings 1.
It i not ed t hat there s no regu l r sub i s i n of Dr i k i g wat er qua li y by the M u c i a li y s i a m s o n n t ni p t to the Depart e t and that needs to be rect i i d as soon as poss i l . m n fe be
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Tlowe Local Municipality Tlowe Local Municipality

96.87%
7. 8.
Ch l r i at i n i we llc ontr o lled w i h pr oper sa png po i t and cont act t i e o n o s t m li n m . A li t l b i of wor k m u be done at the s l dge da s t e t st u m .
Systems
Performance Area
Tlokwe
100 100 100 100 100 100 100 75

1.0 0

96.87% ()
95.11% 73.6 49.73% 138 872 259 100.00% 100.00%
Regulatory Impression: The T l k we Loca l o M u c i a li y perf or e except i na ly we ld ur i g the B l e Dr op assess e ts and ni p t m d o n u m n m a naged to upho l the i B l e Dr op cert i i at i n stat us. The m a m e t at T l k we as we la s the i d r u fc o nage n o r techn i a lt ea ar e ent hus i st i and shou l be app l uded f or the i pass i n and co m i e t. c m a c d a r o m t m n Findings It i not ed fr o the Scor e car d that the T l k we L st illh as roo f or m p m ent w i h regards to the s m o M m i rove t Dr i k i g W a Asset M a m e t. n n ter nage n The T l k we W a Tr eat ent Syste was i s pect ed to ver i y t he B l e Dr op f i d i gs and the fo lo w i g o ter m m n f u n n n ref ers: 1. 2. 3. 4. 5. 6. The W T i c l ss i i d as aC l ss A p l nt and a lp r ocess contr o ll rs reg i trat i ns t at us are W s a fe a a e s o c l ar l d i p l yed i t he off i e. e y s a n c A lr e l vant m a l , l gbooks, f l w dat a and fa il r er es ponse m a m e t prot oco l e nua s o o u nage n wer e ev i ent on s i e. Even t hough the f l w m e d t o ters are ava il b l at the wor ks, h i t ory of a e s ca li r at i n m u st illbe estab li hed. b o st s The wor ks and the bu il i gar e we llm a t a i ed. dn i n n Gar dens, l wns and saf ety s i ns ar e genera ll good and need so e a t enance. a g y m m i n A lS t aff at the wor ks ar e opt i i t i , hands- on techni a l nd sc i nt i i m a ms c c a e fc nagers, p l asant e and hea l hy wor kp l ce env i on e t. t a r m n Ther e i a need of t he rep l ce e t of so e m p s i ce t hey appear to be age i g. Pr i a s a m n m pu s n n m ry and secondary sett li g tanks show good f l w d i tr i ut i n, good sett li g takes pl c e. n s o s b o n a
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NORTH WEST
NORTH WEST
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Ventersdorp Local Municipality Ventersdorp Local Municipality

34.99%
Regulatory Impression: The perf or a of Vent ersdor p Loca l u c i a li y re a s unsat i f act ory. However t s encourag i g m nce M ni p t m i n s i i n to not e that the M u c i a lity has shown i p m e t i the dr i k i g wat er qua lity m a m e t. ni p m rove n n n n nage n Dur i g t he pr ev i us cyc l 2010 of B l e Dr op Cert i i at i n 8 supp l syste swer e assessed and dur i g the n o e u fc o y m n 2011 B l e Dr op Cert i i at i n on l 5 supp l syste swe re assessed. u fc o y y m Findings 1.
Systems
Performance Area
Boikhutso
Goedgevonden
Tsese
0 3 25 53 100 53 80 0
4.5 0
0 3 23 53 50 53 80 0
4.5 0
0 3 0 53 0 45 80 0
4.5 0
The Depart e t ur ges t he M u c i a li y t o co m e t he deve l m e t of the wat er saf ety m n ni p t m nce op n p l ns and t he r i k assessm e t shou l be used to i p a s n d m rove ho li t i D s c W Q aage e t. m n m n M a m e t support i needed f or i p e tat i nof the wat er saf ety p l n as we la s nage n s m l e m n o a secur i g f unds. n Ar eas of i p m e t are not ed ( w er saf ety p l n, sk ill , m o t or i g progra m e m rove n at a s ni n m , p l nn i g) and ar e substant i t ed by the M u c i a l B l e Dr op score of 19% n 2010 to a n a ni p u i 34. 99% It i hoped that these pos i i e patter ns w illaf fect ot her ar eas of oper at i ns as we ll . s tv o . The M u c i a li y i adv i edt o pub li h t he dr i k i g wa ter qua li y m a m e t perf or a ce ni p t s s s n n t nage n m n aga i st t he requ i e e ts of SANS 241 as t h i w illa l w the pub li know and have m u n rm n s o c ch conf i ence to t he M u c i a li y i ter sof the D d ni p t n m W Q supp li d to t he . e m
2.
3.

38.63% ()
19.25% NI NI NI 100.00% No data
35.90% ()
28.88% ()
Systems
Performance Area
Ventersdorp
Welgevonden
0 13 25 53 50 53 80 0
4.5 0
0 3 8 53 100 53 80 0
4.5 0

34.50% ()
18.50% NI NI 10 000 96.47% No data
36.88% ()
NORTH WEST
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NORTH WEST
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CHAPTER 11 WESTERN CAPE PROVINCE
Introduction
W a serv i es de li ery s perf or e by t w ter c v i m d enty n i e (29) W a Serv i es Aut hor i i s i W e n ter c te n stern Cape v i a 123 dr i k i g wat er supp l syste s The respect i e mun i i a li i s and t he Over berg W a Boar d are the n n y m . v cp t e ter m a W a Serv i es Pr ov i er i W e i n ter c d n stern Cape.
Provincial Best Performer City of Cape Town Metropolitan Municipality is the best performing municipality in Western Cape Province: 97.61% Municipal Blue Drop Score
A tota l es i n capac i y of 2663 i ava il b l f or dri k i g wat er supp l n Western Cape Pr ov i ce, d g t s a e n n y i n d i tr i ut ed over 123 supp l syste s Oper at i na l at a s not ava il b l f or a lls yst e s however the s b y m . o d i a e m , ex i t i g dat a i d i at es operat i g capac i i s bet ween 13 and 111 % Th i resul n an average out put s n n c n te . s t i vo l m (f n u e i a lwat er) of approx i a y 1646 M l day. m tel / M ICRO SI ZE <0. 5 M /day No of W a ter Supp l Syste s y m Syste Des i n m g Vo l m ( u e M /day) Aver age Oper at i g n Capac i y ( % t ) Out put vo l m u e M /day) (
S A M LL SI ZE 0. 5- 2 M /day 35 35. 5 74. 1 26. 3
M ED U IM SI ZE 2- 10 M /day 32 138. 7 68. 7 95. 3
LARGE SI ZE <10- 25 M /day 7 101. 4 50. 4 51. 1
M A CRO SI ZE >25 M /day 12 2383. 7 50. 9 1213. 3
Undet erm i ed n 15 NI NI NI
Tot a l
22 4. 19 64. 8 2. 7
123 2663. 4 61. 8 1646

Ana l s i of the B l e Dr op assess e ts and s i e i s pect i n resu l s i d i at e that p erf or a ce vary fro y s u m n t n o t n c m n m n u exce le nt too good. A t ota l f 100% municipalitiesw e r e assessed dur i g t he 2010/11 B l e Dr op o Cert i i at i n. fc o
WESTERN CAPE
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WESTERN CAPE
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BLUE DROP COMPARATIVE ANALYSIS Performance Category 2009 2010 2011 27 (of 27) ( 100 % ) 123 95 (77. 2% ) 28 (22. 8% ) 29 94. 09% Performance trend N/ A
Incentive-based indicators 27) 22 27 ( of ( 100 % ) Number of municipalities assessed Number of water systems assessed Number of Blue Drop scores 50% Number of Blue Drop scores <50% Number of Blue Drop awards PROVINCIAL BLUE DROP SCORE N/A = Not applied 87 57 ( 65. 5% ) 30 (34. 5% ) 11 60. 32% 109 88 ( 80. 7% ) 21 ( 19. 3% ) 14 92. 45%
A tota l 123 syste swer e assessed i 2011 co p of m n m ared to the 109 syste s i 2010. Readers need to be m n m i df u l o wever, t hat l rge syst e s m a have subd i i ed to f or severa l m aer syste s wh il t n h a m y vd m s l m , s s aer syste s m a have m l m y co la psed to for one arger m l Trend Analysis: Provincial Blue Drop supp l syste . y m
Score Years 2009 to 2011
The 100% assess ent m coverage serves to aff i the m r cont i ued co m i e t by n m t m n W e stern Cape m u c i a li i s ni p t e to pr ov i e re li b l and d a e un i t err upted wat er supp l n y to consu e T hr ough the m rs. Bl e u Dr op pr ocess, m u c i a li i s are renewi g ni p t e n the r operat i na l a s e li es i o b n and repr i r i i e the i p l ns o ts r a w i h the pr i a ob j ct i eof t m ry e v ra i i g sn the current perf or a status n term s m nce i of m u c i a l i k i g wat er qua li y m a m e t. The i cent i e- based regu l t ory appr oach succeeds to ni p dr n n t nage n n v a act as a pos i i e st i u s to fac ili at e i p tv m l u t m rovedp erf or a m nce and pub li a c c ount ab ili y, wh il t c t s asure gradua l i pr ove e t. The trends m m n estab li h i g essent i l yst em sand pr ocesses t o susta i and m e s n as n ana ys i i d i at e t hat W e n Cape m u c i a li i s are succeed i g n i s str i e to m p l s n c ster ni p t e n i t v i rove and m a t a i i n n the Pr ov i c i l l e Dr op scor e over a per i d of three years. The pr ov i c i l cores ncreased fro 60. 3 n aB u o n as i m (2009) to 92. 5 (2010) t o 94. 1% i 2011. Th i trend g i es the pr ov i ce the we l- deserved t i l of the m o n s v n te st pr ogr ess i e i p m e t over 3 oper at i na l ears, ra i i g the 2009 status by a re a l 34% The v m rove n o y sn m rkab e . m o m a st rked ach i ve e t i poss i l the 29 B l e Dr op scores n the Pr ov i ce, wh i h i conf i i g that e m n s by u i n c s r n m the Pr ov i ce i m o ng i t oa pos i i n of strengt h. n s vi n to 5 n m n i W hreas on l 88 syste sobt a i ed B l e Dr op scores 0 % i 2010, 95 syste s obt a i ed >50% n the e y m n u 2011 B l e Dr op cyc l . I n add i i n, t he nu b of system sscor i g bet ween 90 100% i creased fro 43 u e to m er n n m (2010) t o 65 ( 2011) system s as i d i at ed i the p i chart her eunder. Ho wever, the m o s i n i i ant , n c n e st g f c stat st i i the Pr ov i c i l B l e Dr op Score of 94. 09% wh i h p l ce W e i c s n a u , c a stern Cape as one of the top nat i na lperf or e o m rs.
WESTERN CAPE
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WESTERN CAPE
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W h co p i g 2011 B l e Dr op resu l s w i h 2009 and 2010, the fo ll w i g trends are observed: en m ar n u t t o n 123 syst e sar e assessed in 2011 co p to 87 (2009) and 107 (2010) m m are 29 syste sach i ved B l e Dr op Cert i i at i n, co p m e u f c o m ared to 14 (2010) and 11 (2009) 57% of a lls yst e sare now i exce le nt and very good state (2011) co pred to 40. 2% of m n m a syst e si 2010 and 39 % (2009) m n 17 syste sscored bet ween 0- 33% i 2011, as opposed to 15 syste s i 2010 th i m a a m n m n s rks s li ht d i r ess i syst e sthat need attent i n. g g n m o Readers need to be m i df u l hat B l e Dr op Cert i i at i n f o lo ws a regu l t i n strategy that fac ili at es n t u fc o a o t gradual and sustainable improvement ... Ther eby, Bl e Dr op requ i e e ts beco e o str i gent w i h . u rm n m m re n t every assess e t cyc l . Mun i i a li i s who m e y m a t a i ed the i wat er ons a el ve l year n and m n e cp t e rel i n n r m e s i out, i li e l to ach i ve reduced B l e Dr op scor es, wh il t m u c i a li i s that dr i e cont i uous s k y e u s ni p t e v n i p m e t, ar e li e l to be a war ded w i h i p m rove n k y t m rovedB l e Dr op scores w i h each assess e t cyc l . u t m n e
Conclusion The B l e Dr op resu l s f or 2011 nd i at e t hat m u c i a l i k i g wat er qua li y m a m e t n W e u t i c ni p dr n n t nage n i stern Cape vary fro exce le nt to unsat i fact ory, w i h 17 syst e st hat need ur gent attent i n, as nd i at ed i m s t m o i c n the Pr ov i c i l erf or a L og. The overa llb us i ess of dr i k i g wat er supp l and qua li y m a m e t n aP m nce n n n y t nage n i sat i f act ory, ho wever areas of concer n ar e ra i ed wher e i p m e t i requ i ed. W e s s s m rove n s r stern Cape s i tak i g t he second p l ce of best perf or i g pr ov i ce i the country i ter sof the Pr ov i c i l l e Dr op n a m n n n n m n aB u scor e. Ho wever, W e stern Cape acco ps hed the h i hest nu b r of B l e Dr op syste si Sout h Afr i a. m li g m e u m n c Twenty-nine Blue Drop Certificatesar e a war ded i West er n Cape: n

1 Blue Drop 3 Blue Drops 1 Blue Drop 3 Blue Drops 2 Blue Drops 2 Blue Drops 3 Blue Drops 3 Blue Drops 3 Blue Drops 5 Blue Drops
: : : : : : : : : :
Beauf ort W e Loca lM u ci a li y st ni p t B i ou Loca lM u c i a li y t ni p t C i y of Cape To wn M e t tropo li an M u c i a li y t ni p t Dr akenst e i Loca lM u c i a li y / C i y of Cape Town and W e Coast n ni p t t st D i tr i t M u c i a li y s c ni p t Geor ge Loca lM u c i a li y ni p t M o lBay Loca lM u c i a l y sse ni p i t Overstrand Loca lM u c i a l y ni p i t St e ll nbosch Loca lM u c i a li y / C i y of Cape Town e ni p t t W e Coast D i tr i t M u c i a li y st s c ni p t W i zenberg Loca lM u c i ali y t ni p t
WESTERN CAPE
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WESTERN CAPE
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Beaufort West Local Municipality Beaufort West Local Municipality 92.01% Beaufort West Merweville Nelspoort
Bergrivier Local Municipality Bergrivier Local Municipality 85.20% Aurora Eendekuil Piketberg

Systems

Systems
Performance Area
Performance Area
96 84 93 93 100 100 100 82

1.3 1.5
72 90 63 75 100 85 100 63
0 1.5
76 94 59 75 100 20 100 66
0 1.2
69 93 66 100 100 67 100 78

0 1.5
61 73 57 93 85 82 100 70
0 1.5
67 39 80 96 100 52 100 76
0 1.5

95.44%()
95.00% 4.32 105% 37 200 122 99.29% 100.00%
79.71% ()
86.25% 0.4 68% 1 233 220 100.00% 100.00% (9 months)
61.21% ()
70.13% 0.32 103% 1 758 155 76.92% 100.00%

77.88% ()
58.69% 0.22 59% 650 199 100.00% 96.97% (6 months)
76.15% ()
57.81% 0.09 22% 600 <50 100.00% 96.67% (6 months)
68.78% ()
62.19% 3 80% 9 900 242 100.00% 84.85% (6 months)
Regulatory Impression: It i a we ll known fact that Beauf ort W e has been cha ll nged sever e l due to wat er shortages s st e y ( dr oughts) but th i has not pr event ed co m i ted off i i l t o be ded i at ed to cons i tent l supp l wat er s m t cas c s y y of saf e qua li y. The B l e Dr op l go can no w aga i be pr oud l assoc i t ed w i h th i town i the heart l nd t u o n y a t s n a of the Kar oo. It s ho wever requ i ed that t he m u c i a li y m p o n the cons i tent i p entat i n of an eff ect i e i r ni p t i rove s m l e m o v m o t or i g pr ogra m eSam pn g po i ts shou l be set accor d i g t o the cr i i a l ontro l o i ts, nf or e ni n m . li n d n tc c p n i m d by t he r i k assess e t ( w s m n ater saf ety p l nn i g pr ocess). a n A worry i g fact though wou l be that t he ns pect ors on l f ound t wo ch l r i e tanks on s i e wh il the n d i y o n t e p l nt uses 4 a m o th Th i f i d i g po i ts to t he fact that the pr ocur e e t and order i g pr ocess poses a a n . s n n n m n n r i k t o the cont i ued supp l of saf e wat er. Th i m u be g i en pr i r i y att ent i n. s n y s st v o t o
Systems
Performance Area
Poterville
Redelinghuys
Veldrift
69 93 66 100 100 67 100 76

0 1.5
67 29 63 93 100 80 100 63
0 1.5
75 100 100 100 100 80 100 100

2.2 0.3

78.21% ()
62.19% 0.22 59% 650 200 97.56% 100.00%
52.69%()
54.19% 0.19 95% 600 300 91.67% 100.00% (6 months)
93.15% ()
67.38% 5.5 20% 11 500 96 96.36% 100.00%
WESTERN CAPE
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WESTERN CAPE
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Regulatory Impression: Ber gr i i r Loca l ve M u c i a lity d i very we ld ur i g the l st B l e Dr op assess et to the extent wher e ni p d n a u m n they (t oget her w i h W e Coast D ) ca eextre e c l se to obt a i i g a B l e Dr op for the Ve l r i t t st M m m l o y nn u d f wat er supp l syste .The trend of good perf or a i ev i ent thr oughout the 6 syste swh i h s the y m m nce s d m c i reason f or opt i i w i ht he B l e Dr op i s pect ors on f ut ure perf or a o f th i wat er serv i es ms m t u n m nces s c aut hor i y. t Unf ort unat e l the co pa nce i P i et berg and Rede l gs huys i not up to standard. It i expected that y m li n k i n s s th i w illb e i p s m roved soonest. Dur i g the techn i a l n-s i e ver i i at i n aud i at the P i et berg p l nt, the n c o t fc o t k a i s pect ors found th i wor ks current l be i g ref ur b i hed wh i h ho l s pr o i e of i p n s y n s c d m s m roved dr i k i g wat er n n qua li y. I n sp i e of the construct i n wor k, the stateof p l nt was rat her i p i e. (So too was the t t o a m ress v Port erv ill wor ks) e Findings 1.
Bitou Local Municipality Bitou Local Municipality 96.12% Plettenberg Bay Kurland Nature Valley

Systems
Performance Area
79 100 100 100 100 100 100 85

1.6 0.3
79 80 93 98 100 100 100 93

2.1 0.3
79 80 93 94 100 100 100 93

2.2 0.3
The pr ocess contr o l i g tea at P i et berg was una war e of the wher eabouts of the n m k m e m e t dev i e. Th i wa s i ent i i d as a shortco i g that w illa f f ect eff ect i e asset asure n c s d fe m n v m a m e t at the p l nt. nage n a The f il rat i n syst e at P i et berg d i not appear t ob e i t he m o acceptab l cond i i n. t o m k d n st e to Ther e wer e s i ns of m u- ba l i g and uneven back wash i g. (The Depart e t notes that th i g d n n m n s w illbe rect i i d w i h co m i s i n i g of ne w p l nt) fe t m s o n a The m u c i a li y s requ i ed t o perf or a f u llS A NS 2 41 as part of ts r i k assess e t to ni p t i r m i s m n n m i f or an eff ect i e m o t or i g pr ogra m e v ni n m .
2.

96.19%()
97.85% 27 31% 40 000 209 100.00% 100.00%
95.00%()
96.55% 0.6 50% 2 500 120 100.00% 100.00%
95.00%()
96.35% 1 200% 40 >500 100.00% 100.00%
3.
Regulatory Impression: I n sp i e of B l e Dr op cr i eri beco i g i cr eas i g l m p e tat i n-f ocussed, B i ou Loca l u c i a li y t u t a m n n n y i l e m n o t M ni p t once aga i i p n m ressed w i h a pheno e l erf or ance, j st i y i g t he a locat i n of the pr est i i us t m na p m u f n o go cert i i at i n f or t he 3 system s fc o . The i s pect ors conduct ed an on-s i e ver i i at i n aud i at the P l ttenberg Bay water treat e t p l nt and n t fc o t e m n a f ound i n an i p t i m eccab l stat e. An a e m e t to the ch l r i e sa p g po i t m i ht be requ i ed to e m nd n o n m li n n g r ensur e opt i u read i gs are obt a i ed. The current po i t (su p i not a favourab l due to zer o f l w m m n n n m )s e o ve l c i y not ed i th i part of the p l nt. T he B l e Dr op i spect ors wer e rather m p o t n s a u n i ressed w i h the t he oper at i ns of the P l tt enberg Bay: T WTW is well managed and still operating under the design o e capacity. The process Controllers from this plant are well skilled, enthusiastic and passionate about their work. The capac i y cha le nges i Nat ur e s Va le y ar e not ed. The p l ns to i crease the capac i y to ba l nce the t n a n t a peak ( ho li ay) season de and w illb e m o t ored to ens ur e that t he r i k of com pm i ed treat e t s d m ni s ro s m n i m i i at ed. tg Nevert he l ss an except i na l erf or a once aga i , l av i g the Depart e t w i h co p t e conf i ence e o p m nce n e n m n t m l e d i t he m a n nner dr i k i g wat er qua li y i be i g m a n n t s n naged w i h i the B i ou Loca lM un i i a li y. t n t cp t
WESTERN CAPE
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WESTERN CAPE
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Breede Valley Local Municipality Breede Valley Local Municipality 85.93% Worcester Rawsonville Touwsrivier / Bokrivier
70 40 66 57 100 90 100 60
0 0.1

Systems
Performance Area
Regulatory Impression: Br eede Va le y Loca l u c i a li y can be sat i f i d w i ha co m e M ni p t s e t m ndab l perf or ace. The i p m e t e m n m rove n s i ce the pr ev i us assessm e t cyc l i d i at es t hat th i aut hor i y s on track towar ds the goa l B l e n o n e n c s t i of u Dr op cert i i at i n. The De D o or ns syst e ca ec l sest to ach i v i g th i but s i ce the m o t or i g fc o m m o e n s n ni n pr ogra m e l cons i tedof one che i a l et er i and the B l e Dr op cert i i at i n was unf ort unat e l m on y s m c d m n u fc o y not j st i i d. (The f il rat i nc ha ll nges wer e a l o not ed) u fe t o e s The m u c i a li y i adv i edt o take courage out of th i perf or a and cont i ue w i h the co m i e t ni p t s s s m nce n t m t m n portrayed dur i g t he assess e t. The curr ent wat er saf ety p l nn i g pr ocess s not ed. Th i i a step n n m n a n i s s i the r i ht d i ect i n; anot her st ep towar ds exce ll nce. g r o e Findings 1.
94 50 69 70 100 90 100 88
2.1 0.1
92 40 71 57 100 90 100 82
0 0.1
The R i k Assess e t pr ocess needs to be ref i ed to conf i the absence of pr otozoa n the s m n n m r i raw wat er resources. F il rat i n as a contr o l e t o m asure wou l beco eessent i l hou l the d m as d r i k assess e t conf i t he poss i ili y of pr ot ozoa presence. s m n m r b t Att ent i n m u be g i en to the sk ill and qua li i at i n of those respons i l for pr ocess o st v s fc o be contr o lli g. n The r i k of i adequat e treat e t at the Tou w i i r p l nt shou l be addressed. I t s not ed s n m n sr v e a d i that th i p l nt i operat i g we la bove i s des i n capac i y. Cap i a l i vest et s requ i ed to s a s n t g t t n m n i r ens ure t he saf e supp l of wat er to t h i const i uency. y s t
2. 3.

86.55%()
82.90% 52 68% 100 000 354 100.00% 100.00%
81.84%()
75.56% 0.8 35% 15 000 <50 100.00% 100.00%
74.69% ()
70.38% 3 110% 10 000 330 100.00% 100.00%
Systems
Performance Area
De Doorns
De Koppen / Fairy Glen
91 80 85 74 100 90 100 97
0 0.1
91 40 86 73 50 90 100 67
2.5 0.1

90.27%()
67.38% 4.8 26% 40 000 100.00% 100.00%
82.03%()
NA 9 NI 6 000 100.00% 100.00%
WESTERN CAPE
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WESTERN CAPE
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Systems
73.01% Aniston a
(Waenhuiskrans)
Performance Area
BredasdorpTown
Elim Fontein Water

67 30 51 91 100 93 80 70
4.0 1.6
Systems
Cape Agulhus Local Municipality Cape Agulhus LM; Overberg Water a
Performance Area
Suiderstrand
Protem a
Klipdale a
67 25 49 70 100 55 80 70
9.5 1.4
77 100 68 68 100 55 80 88
11.3 0
77 75 68 68 0 85 80 96
11.3 0
77 100 93 75 100 70 75 66
5 0.2
67 60 87 82 20 24 80 69
8.7 1.7

70.40% ()
80.27% ()
94.80% NI NI 300 100.00% (5 months) 77.93% (5 months)
81.95% ()
94.80% NI NI 300 100.00% (5 months) 100.00% (5 months)

82.93%()
78.13% 4.3 65% 1 831 (8000) 350 98.26% 86.06%
63.97% ()
78.13% 8 50% 16 811 237 93.94% (10 months) 100.00% (9 months)
77.87%()
N/A NI NI 1 666 100.00% 100.00%
Systems
Performance Area
LAgulhus
Napier
Stuisbaai
Regulatory Impression: W h a reasonab l good perf or a was recor ded dur i g th i B l e Dr op assess e t, t s unf ort unate il e y m nce n s u m n i i that an overa ld ec li e of 5% s not ed. Th i s m o l due to t he W a Saf ety P l nn i g pr ocess wh i h was n i s i st y ter a n c not i p e ted accor d i g to expectat i ns. Nevert he l ss there i suff i i nt reason to be opt i i t i that m l e m n n o e s ce ms c bot h Cape Agu l as and Over berg W a w ill i pove i p e tat i n of the i r i k m a m e t h ter m r m l e m n o r s nage n appr oach soon. The b i gest d i appo i t et wou l be the perf or ance of the Pr ot e andK li da l syste s that g s nm n d m m p e m dr opped fro B l e Dr op cont ent i n. Yet are these syst e srated as exce le nt perf or e The errat i m u o m m rs. c m o t or i g toget her w i hs ub- standar d che i a l o p nce i f ound to bet he areas that requ i e ni n t m c c m li a s r attent i n. o Findings 1.
67 30 67 70 100 100 80 70
5.7 1.4
67 70 57 77 100 100 80 40
4.3 1.5
67 30 42 74 100 15 80 70
12.2 1.4
Dat a sub i s i n i not upt o standar d and th i com pm i e the act ua l erf or a of m s o s s ro s p m nce syste s Bot h W a Serv i es Aut hor i y and Pr ov i er are encouraged to ensure punct ua l at m . ter c t d ( l ast m oth l ) sub i s i n of ana l ses t o t he Depart ent. e n y m s o y m Pr ocess Opt i i at i n s requ i ed t o i p ms o i r m rove che i a lco p nce soonest on theR uensve l m c m li a d East wat er treat e t system .Th i i a sacrosanct requi e e t. m n ss rm n The l ck of i f or a on on treat e t capac i y and oper at i na l t at us portrays a ess a n m ti m n t o s l i p i e p i t ure on the asset m a m e t perf orm a of bot h nst i ut i ns. I n add i i n, m ress v c nage n nce i t o to the da il consu p on pr o j ct i ns ar e rat her h i h wh i h ra i es concern on unaccount ed for y m ti e o g c s wat er.

82.35% ()
79.86% ()
75.50% 2 90% 4 663 386 100.00% (11 months) 100.00% (7 months)
61.10% ()
2. 3.
WESTERN CAPE
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WESTERN CAPE
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Cederberg Local Municipality Cederberg Local Municipality 51.05% Clanwilliam Citrusdal LambertsBay

Systems
Performance Area
Regulatory Impression: The perf or a of Cederberg Loca l m nce M u c i a li y i l ss i p i e w i h an a lr ound dec li e n B l e ni p t s e m ress v t n i u Dr op Perf or a s i ce 2010. Th i dec li e i m o l d ue to t he l ck of a pr oper wat er saf ety p l nn i g m nce n s n s st y a a n pr ocess. The ns pect ors f ound the wat er saf ety p l n and r i k assess e t to havebeen co p d w i hout i a s m n m il e t the necessary care and thor oughness requ i ed to ens ur e t hat the pr ocess fu l ilt he pur pose of ts r f i i t end. Nevert he l ss there re a s suff i i nt reason to re a encour aged s i ce the m u c i a l n e m i n ce m i n n ni p represent at i e at t he conf i a on assess e t portrayed the pr o i e of be i gc o m i ted to m a v m r ti m n m s n m t nage dr i k i g wat er qua li y accor d i g to expectat i ns. It i ev i ent though that the pr o i e w illo n l n n t n o s d m s y m a i li e shou l th i co m i e t be support i t er na ll . ter a s d s m t m n n y It i a l o encourag i g to not e t hat the m i r ob i l gi a l ua li y of m o wat er s upp li s m p s s n c oo c q t st e i roved but unf ort unat e l C l n w illi and C i rusda l equ i es ur gent attent i n. Recor ds suggest that the m u c i a li y y a a m t r r o ni p t was unab l to cont i uous l pr ov i e dr i k i g wat er that co p d w i h the nati na l t andar d n these e n y d n n m li e t o s i t wo syste s m . Ther e i a need for i p m e t tr i gered by a proper r i k assess e t as part of the wat er saf ety s m rove n g s m n p l nn i g pr ocess t hat i to i f or bot h wat er treat e t and m o t or i g. C urr ent l the ack of a n s n m m n ni n y l m o t or i g f or che i a l e ter i ands, shou l be regar ded as s i n i i ant r i k to eff ect i e dr i k i g wat er ni n m c d m n d g fc s v n n qua li y m a m e t. t nage n Findings 1.
19 55 43 63 100 20 25 73
0 1.6
19 33 58 66 100 78 25 55
0 1.3
19 25 70 65 100 78 25 63
0 1.6

40.22% ()
60.56% 2.1 76% 7 481 213 84.62% No data
55.76% ()
61.25% 2 65% 7 014 185 92.31% No data
55.76% ()
66.81% 2 70% 5 864 238 100.00% No data
The aqu i er used as source f or Le i o l tsv ill i not m a f p d e s naged adequat e l s i cea bstract i n y n o occurs w i hout any base nfor a on on t he geo- hydr ol g i a l i l of the bor eho l . W i hout t i m ti o c y ed e t th i i f or a on t he r i k exi ts t hat over- abstract i n patterns cou l be f o lo wed wh i h m a s n m ti s s o d c y cause per a m nent da a to the aqu i er. m ge f
Systems
Performance Area
ElandsBay
Graafwater
Leipoldtsville
19 35 48 66 75 78 25 63
0 1.6
19 51 75 65 20 66 25 63
0 1.8
19 28 59 65 100 78 25 63
0 0.9

53.33% ()
58.06% 1 70% 3 641 192 100.00% (11 months) No data
51.49% ()
66.06% 1.5 67% 2 423 414 100.00% No data
54.89% ()
67.19% NI NI 1 451 100.00% No data
WESTERN CAPE
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WESTERN CAPE
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Central Karoo District Municipality Central Karoo District Municipality 11.50% Murraysburg
City of Cape Town Metropolitan Municipality City of Cape Town Metropolitan Municipality 97.61% City of Cape Metropolitan

Systems

Systems
Performance Area
Performance Area
0 0 0 40 100 15 0 0
0 0
95 90 100 100 100 100 100 90

1.1 0

11.50%()
45.63% NI NI 6 682 83.33% No data

97.61% ()
98.18% 1711 (combined) 53% (combined) 3 500 000 259 99.50% 99.48%
Regulatory Impression: It i w i h great regret not ed t hat m a i e dec li e i B l e Dr op perf or a was m e s t ss v n n u m nce asured dur i g the n recent assess e ts f or Centra l ar oo D s i ce the pr ev i us report i g cyc l . The Depart e t s not m n K M n o n e m n i i d i ferent t owar ds t he cha ll nges faced by t h i w a t er serv i es aut hor i yb ut expects a better n f e s c t perf or a to get on par w i h ne i hbour i g m u i i a li i s that shares s i il r c i cu s m nce t g n ncp t e ma r m tances. The m u c i a li y shou l not e that i s i the best i t erest of pub li hea l h i Murraysburg that ser i us ni p t d t i n n c t n o attent i n i g i en t o dr i k i g wat er qua li y m a m ent. An overa ll i p m et i requ i ed. o s v n n t nage m rove n s r
Regulatory Impression: Off i i l and m a m e t a li e d i p l yed exe p ry ded i at i n to dr i k i g water qua li y m a m e t cas nage n k s a m l a c o n n t nage n dur i g the l t est B l e Dr opass ess e t. The i s pect ors wer e encouraged by the cooperat i e m a n a u m n n v nner i n wh i h the assess e t was conduct ed; th i was al o ev i ent i the w illi g ness shown to a e c m n s s d n n m nd pr ocesses and pr ogra m ef ound to be out of sync w i h nat i na lr equ i e e ts. m s t o rm n The Depart e t w i h to congrat u l t e the C i y f or ach i v i g B l e Dr op cert i i at i n f or the th i d year i a m n s a t e n u fc o r n row Th i i i se l i a re a . s n t f s m rkab l ach i ve e t. e e m n The Lead I nspect or not ed: C Town has again impressed with their commitment to water quality. ape The systems presented for assessment has generally improved since the last certification cycle and promises to show further improvement in years to come. Some issues were raised in the assessment which should receive priority attention. These include improved incident register management with a periodical dedicated review of recurring incidents with a view on addressing those incidents, further development of operational guidance manuals, improved management of problematic sample points in informal settlements, and a review and resolution of the interface issues between the Metros LIMS system and the Departments BD system. The Metros current ongoing technical review programme for its treatment plants is acknowledged and encouraged. The Metros plants and laboratories are first rate and its management team is providing clear evidence of their commitment to improving overall performance.
WESTERN CAPE
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WESTERN CAPE
Page 18
Drakenstein Local Municipality Drakenstein LM; City of Cape Town a; West Coast DM b 95.72% Bainskloof Drakenstein a Gouda b

Systems
Regulatory Impression: Toget her w i h bu l pr ov i ers, C i y of Cape To wna n d W e Coast D , the Loca l t k d t st M M u c i a li y of ni p t Dr akenst e i once aga i i pr essed w i h an exce le nt B l e Dr op perf or a Wh il t 3 syste sobt a i ed n n m t u m nce. s m n the covet ed cert i i at i n stat us the re a i g 2 wer e a l o f ound to be perf or i g extre e we ll fc o m i n n s m n m l y . rakenstein LM showed extraordinary commitment to respond to I n the wor ds of t he Lead Ins pect or: D the deficiencies identified during the assessment. They showcased all the characteristics of a team fully committed to ensuring compliance with the provision of the Blue Drop Certification. The Municipality has implemented an intensive compliance monitoring due to the fact that its operates in a high risk area with . the ever deteriorating status of the Berg River Ther e i concer n f or t he oper at i ns of the Sar on wor ks wh i h i oper at i gwe lb eyond ts des i n s o c s n i g capac i y. Nevert he l ss the Depart e t not es thec a p i a l x pans i n pr ogra m e wh i h i c l des t e m n t e o m c n u add i i na l apac i y. It shoul be not ed that wat er l sses i t h i ar ea i ca l u l t edas 28% Unf ort unat e l to c t d o n s s c a . y th i syst e a l o l st i s B l e Dr op stat us, m o l due to i c ons i tent che i a lm o i or i g. s m s o t u st y n s m c nt n
Performance Area
95 90 93 83 100 100 100 93

1.4 0
95 80 93 93 100 100 100 85

1.8 0
91 80 100 75 100 100 100 93

1.7 0

96.80%()
72% 0.4 32.5% 77 >500 100.00% 97.61%
95.71%()
95% 270 (combined) 73% 188 918 >500 99.63%; WSP: 99.50% 99.93%; WSP: 99.48%
95.97% ()
95.25% 29.1 58% 3 082 >500 100.00%; WSP: 97.78% 96.91%; WSP: 98.21%
Systems
Performance Area
Hermon a
Saron
94 50 89 41 100 85 100 85
5.0 0.3
94 80 81 75 100 85 100 93
3.5 0.3

88.25% ()
90.5% 0.4 33% 478 276 100.00%; WSP: 99.50% 100.00%; WSP: 99.48%
91.79% ()
97.25% 1.5 111% 7 419 224 100.00% 100.00%
WESTERN CAPE
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WESTERN CAPE
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Eden District Municipality Eden District Municipality 18.67% Haarlem Uniondale
George Local Municipality George Local Municipality 96.26% George Wilderness

Systems

Systems
Performance Area
Performance Area
12 13 28 28 0 10 0 0
4.5 0
9 5 42 29 0 34 0 0
4.5 0
100 100 100 66 100 100 100 78

1.4 0
100 80 93 71 100 100 100 81

2.2 0

14.81%()
23.53% 1 NI 2 500 80.00% (8 months) No data
22.18%()
23.53% 1.1 100% 3 500 314 94.44% (8 months) No data

96.32%()
97.38% 45 54% 161 088 151 99.68% 99.42%
95.00%()
89.69% 1.8 57% 18 500 55 97.06% 98.05%
Regulatory Impression: It i rat her c l ar that Eden D i tr i t M u c i a li y i not pr i r i i i g the m a s e s c ni p t s o tsn nagem e t of dr i k i g wat er n n n qua li y as one of i s corer es pons i ili i s. Ho wever t he m u c i a li y i add i g great va l e w i h i ts t t b t e ni p t s n u t n i overa la r ea of j r i d i t i n by ens ur i g good env i onm e ta l ea l h. The B l e Drop nspect ors wer e eft u s c o n r n h t u i l un i p m ressed w i h t he genera l l ck of i f or a on wh i h co pm i ed any chance of a good t a n m ti c m ro s perf or a m nce. The report ed perf or a suggests that an overall i p m e t s requ i ed to ens ure that the m nce m rove n i r res i ents of Haar l andU n i nda l ar e not at r i k. Ev i ent l t he sk ill ar e i p l ce to rea li e th i d m e o e s d y s n a s s expectat i n. o The m u c i a li y i encouraged t o ens ur e that the BDS reg i tered m o t or i g pr ogra m es a li ned to ni p t s s ni n m i g the rea li t i sa p g pr ogra m e i g i p e ted. T he curr ent s i uat i n w illa l ays negat i e l affect s c m li n m be n m l m n e t o w v y B l e Dr op I nspect i ns. u o
Regulatory Impression: George Loca l M u c i a li yo nc e aga i d i except i na ll we lld ur i g the assess e ts; n the pr ocess ni p t n d o y n m n i reta i i g B l e Dr op Cert i i at i n f or the George syst em ,but a l o li t i g W il er ness towar ds the coveted nn u fc o s f n d ach i ve e t. e m n I n the wor ds of t he Lead Ins pect or: T WSA was well prepared and is committed to the Blue Drop he programme. They have competent people looking after the plant and distribution system. It was a pleasure to assess them. The M u c i a li y s encouraged to pr oceed on th i new pat h of exce le nce s i ce th i ach i ve e t s not ni p t i s n s e m n i guarant eed but w illo n l be m a t a i ed. The m u c i a li y m u a l o ensur e that t he data sub i s i n to y i n n ni p t st s m s o the Depart e t s co p w i h BDS requ i e e ts, Fa il r e to do so m i ht l adt o det er i rat i n of th i m n i m l t y rm n u g e o o s i s p i at i na lexper i nce. n r o e
WESTERN CAPE
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WESTERN CAPE
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Hessequa Local Municipality Hessequa Local Municipality 14.10% Albertina Gouritsmond Heidelberg Jongensfontein
0 0 4 0 0 0 0 0
0 0.3

Systems
Performance Area
Regulatory Impression: The non- co m i e t of Hessequa Loca l u c i a li yof f i i l to adher e to regu l t ory requ i e e ts set m t m n M ni p t cas a rm n by t he Depart e t t o safeguar d pub li hea l h i am e tab l ; hence t he poor B l e Dr op perf or a m n c t s l n e u m nce. The m u c i a li y i requ i ed to ens ure that perf or ace agree e ts of these off i i l i c l de cruc i l ni p t s r m n m n cas n u a el e e ts such as cont i uous dr i k i g wat er qua li y m o t or i g, and to take t he necessary d i c i li ary m n n n n t ni n s pn steps once pub li hea l h s at r i k due to non- perf or ance. It m i ht be t hat wor kover l ad cou l prevent c t i s m g o d that suff i i nt t i e i g i en to dr i k i g wat er qua l y m a m e t but unf ortunate l t cannot be ce m s v n n i t nage n y i j st i i d when such act i n cou l l ad to pub li hea l h be i g co pm i ed. u fe o de c t n m ro s Accor d i g to recor ds t h i m u c i a li y on l m o t ored dr i k i g wat er qua li y tr i e n 2010 ( Apr il M a n s ni p t y ni n n t c i , y and J u l ). Due to th i errat i m o t or i g patter n i i unf ort unat e that bot h m u c i a li y and y s c ni n t s ni p t co m u t i s won t have access t o i f or a on to ver i y t he qua li y of t he wat er supp li d. m ni e n m ti f t e
14 14 4 10 0 0 0 32
0 0.3
0 0 4 0 0 0 0 0
0 0.3
0 0 4 0 0 0 50 0
0 0.3

09.21% ()
41.25% NI NI 0 100 % (2 months) 100% (2 months)
00.40% ()
15.40% ()
92.88% NI NI 0 100% (1 month) 66.67% (2 months)
00.40% ()
Systems
Performance Area
Riversdale
Slangrivier
Stillbaai
Witsand
14 55 1 2 0 50 0 28
0 0.6
0 0 4 0 0 50 0 0
0 0.6
8 34 4 4 0 65 0 18
0 0.5
8 0 2 14 0 50 0 0
0 0.6

26.90% ()
53.38% NI NI 51 568 100% (2 months) 83.33% (2 months)
15.43% ()
92.88% NI NI 0 100% (2 months) 75.00% (3 months)
27.28% ()
17.08% ()
92.88% NI NI 0 100% (1 month) 75.00% (1 month)
WESTERN CAPE
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WESTERN CAPE
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Kannaland Local Municipality Kannaland Local Municipality 55.50% Calitzdorp Ladismith Van Wyksdorp
66 39 24 100 0 0 25 52
0 1.6
Knysna Local Municipality Knysna Local Municipality 89.76% BuffaloBay Karatara Knysna

Systems

Systems
Performance Area
Zoar
Performance Area
64 19 66 100 20 82 25 55
0 1.9
66 55 64 100 100 93 25 55
0 1.7
66 59 32 100 0 5 25 52
0 1.9
66 76 81 100 100 70 100 70

6.8 1.8
71 80 81 100 100 100 100 85

3.1 1.5
67 96 81 100 100 90 100 78

4.1 1.5

60.33%()
13.65% 42 NI 9 000 100.00% 100% (9 months)
70.28%()
32.38% 3.6 NI 10 000 100% (9 months) 100% (11 months)
31.53%()
09.73% 0.15 NI 1 000 -0 66.67% (9 months) No data
35.75%()
21.88% 1.4 NI 7 000 87.50% (7months) 100% (8 months)

84.01% ()
63.73% 0.95 13% 1 000 124 100.00% 80.00%
92.62% ()
96.62% 0.79 19% 4 000 <50 100.00% 94.55%
90.38% ()
82.73% 33.5 27% 42 125 215 97.14% 94.40%
Regulatory Impression: The i p m e t recor ded s i ce the 2010 assess ents i cert a i l pr a i eworthy. As w i h the Gr een m rove n n m s ny s t Dr op t h i s am u c i a lity ev i ent l co m i ted i se l t o adhere to the regu l t ory cr i er i n sp i e of s m ll ni p d y m t t f a t a i t li i ed resources but w i h i p i e co m i e t. Ho wever t here re a spec i i ar eas ( Vanw m t t m ress v m t m n m i n fc yksv l i e and Zoar) de a ng ur gent attent i n though. Com pa nce recor ds i thesea r eas are certa i l not m ndi o li n ny favourab l . e The i s pect ors f ound that there was a s i n i i ant i pr ove e t i the perf or ance subsequent to the n g fc m m n n m Conf i a on sess i n. Th i i we l o e and serves as test i o that the consu l at i e aud i s of the B l e m r ti o ss cm d m ny t v t u Dr op pr ogra m e e add i g va l e. m ar n u Findings 1. 2.
Systems
Performance Area
Rheenendal
Sedgefield
72 78 81 100 100 70 100 70

6.5 1.8
75 86 81 100 50 95 100 78
5.2 1.9
The poor co pa nce record not ed i Van W y m li n ksdor p i based on a li i ed set of data, wh i h s mt c suggest t hat i i para o that sa png i i cr easeda nd that d i i f ect i n be cons i er ed. t s m unt m li s n sn o d The Be l i n donat ed p l nt i Van W y ga a n ksdor p requ i es to be sub j cted to pr ocess r e opt i i at i n to ens ur e that t he f i a lwat er qua li y i im p ms o n t s roved.

84.67% ()
92.98% 0.648 39% 3 500 72 100.00% 77.78%
89.87% ()
91.85% 4 70% 10 000 280 100.00% 96.77%
WESTERN CAPE
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WESTERN CAPE
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Regulatory Impression: The B l e Dr op perf or a of the Knysna Loca l ui i a li y i not ed once aga i as rat her m p i e u m nce M n p t s c n i ress v and has perf or e better t han m o m u c i a li i s nat i na ly. Once aga i the scores serves as pr o i e m d st ni p t e o n m s of overa llB l e Dr op stat us be i g i m i ent. u n m n Ho wever a s li ht overa lld ec li e caused the Kar at aras yst e to l se i s B l e Dr op status. Th i dec li e g n m o t u s n cou l be account ed t o the stat us of the wat er safety p l nn i g that re a ed unchanged s i ce th i d a n m i n n s pr ev i us assess e t i 2010. I n sp i e of h i h co m i m e t l ve l portrayed by off i i l , t s w i h regret o m n n t g m t n e s cas i i t that the Depart e t not est hat reco m e m n m ndat i ns made dur i g the l t e 2010 assess e t w i h regar ds o n a m n t to the W a Saf ety P l n process was not act ed upon. Th i detr i e ta ly aff ected the scores that cou l ter a s m n d have been even m o i p i e than what i current l i . re m ress v t ys It s her eby repeat ed that the wat er saf ety p l nn i g pr ocess i to nf or an a e m e t of the i a n s i m m nd n m o t or i g pr ogra m e o i c l de e l ni n m t n u m n e e ts f ound prob l m ti i e a c n the r i k assess e t. Even though not s m n yet what i i supposed t o be, the s i n i i ant i p t s g fc m rovem e t i A l i i i not ed. n n u nu s m m Findings 1. 2.
Laingsburg Local Municipality Laingsburg Local Municipality 80.54% Laingsburg Reservoir Matjiesfontein Reservoir

Systems
Performance Area
Water Safety Planning Process & Incident Response Management Process Control, Maintenance & Management Skills Monitoring Programme Credibility of Sample Analyses Submission of Results Drinking Water Quality Compliance Performance Publication
90 90 81 73 100 85 25 93
2.5 0.4
90 90 81 76 50 20 25 93
5.5 0.1
So e ob l m pr e a c e l m ti e e ts that surf aced dur i g the year m u be nvest i at ed as part of a m n n st i g det a il d r i k assess e t toe ns ur e that adequat e contro lm e e s m n asures ar e put i p l ce. n a The i spect ors f ound that the M e n rcury resu l s ( even though w i h i accept ab l i i s) wer e t t n e m t l m t o i ted fro BDS sub i si n. A pena l y was not app li d f or th i but i s be i g re i erated m m so t e s t i n t that the sub i s i n of a lla na l ses resu l s ar e co p sory. m s o y t m ul
Asset Management

83.69% ()
63.13% 0.5 NI 6 500 97.53% 100.00% (1 month)
64.78% ()
64.63% 0.5 NI 500 90.91% (11 months) 100.00% (1 month)
Regulatory Impression: The La i gs burg Loca l ui i a li y cont i ues to i p w i h i s d ili ent quest towar ds m p m e t. n M n p t c n m ress t t g i rove n The B l e Dr op scor es ach i ved conf i sthat curr ent perf or a u e m r m nce i def i i e l o n the i c li e towar ds s nt y n n exce ll nce wh i h i co m edab l s i ce th i wou l be i sp i e of t he cha ll nges faced. e c s m n e n s d n t e The i s pect ors wer e i p n m ressed w i h t he re a t m rkab l eff ort to deve l p and m p e t a wat er saf ety e o i l e m n p l nn i g pr ocess. The m u i i a li y i encouraged ton ot to rest on i s l ure l i th i regar d s i ce the a n ncp t s t a sn s n i p e tat i n of th i r i k based pr ocess i a ll im p rtant and w illh a v e w i e-spread benef i s s m l e m n o s s s o d t i i p e ted correct l . m l e m n y Findings 1.
The l w l ve l n co p nce n t he M a esf ont e i syste ssuggest that d i i f ect i n shou l o e o m li a i tji n m sn o d be pr i r i i ed t o ens ure t hat accept ab l m i rob i l g i a l o o ts e c o o c c m p nce i obtai ed. The li a s n f l at i g ch l r i at ors i the reservo i s m i ht not be suff i i nt. o n o n n r g ce
WESTERN CAPE
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WESTERN CAPE
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Langeberg Local Municipality Langeberg Local Municipality 32.39% Ashton Bonnievale Montague

Systems
Regulatory Impression: Ev i ent l there i suff i i nt reason to be li ve that the M u c i a li y i str i i g tow ds i p m e t d y s ce e ni p t s vn ar m rove n ho wever t he scores i d i at es that what ever eff orts ar e dep l yed, s not adequat e as yet. The n c o i i adequat e pr eparat i n for t he B l e Dr op assess e t f urt her co pm i ed the perf or a n o u m n m ro s m nce. The be l w standar d com p nce l ve l recor ded a l o ra i es concer n. The deve l m e t and o li a e s s s op n i p e tat i n of a wat er saf ety p l nn i g pr ocess i par a o to ens ur e that a lr i ks (espec i ly m l e m n o a n s m unt s a bact er i l g i a l ar e m i i ated. Cont i uous d i i f ect i n shou l be suff i i nt to ensure the requ i ed oo c ) tg n sn o d ce r dr ast i i p m e t. c m rove n Ho wever recogn i i n m u b e g i en t o t he i p i e appr oach t o asset m a m e t. The i spect ors to st v m ress v nage n n wer e i p m ressed w i h the co p t eness of the asset reg i t er and t he p l nn i g tof or ref urb i h e t. The t m l e s a n sm n m u c i a li y i encour agedt o sub j ct a llt r eat e t syste st o a pr ocess opt i s at i n aud i wh i h s a ni p t s e m n m mi o t c i cr uc i le l a e e t f or B l e Dr op cert i i at i n. m n u fc o Findings 1. 2.
Performance Area
5 23 70 60 100 20 0 52
1.7 0
5 23 70 60 100 20 0 52
1.7 0
9 23 66 60 100 20 0 52
1.7 0
Spec i l t t ent i n shou l be g i en to bot h che i a l and m i r ob i l g i a l ua li y of wat er aa o d v m c c oo c q t supp l of Bonn i va l . y e e The c l ss i i at i n and reg i trat i n of treat e t fac ili i s and pr ocess contro lers are a fc o s o m n t e l g i l t ed requ i e e ts. The m u c i a li y i f ound l cki g i th i regar d. e sa rm n ni p t s a n n s

33.50% ()
NA 2.5 NI 10 000 93.10% 95.45%
33.50% ()
NA 2.5 NI 10 000 83.33% 76.39%
33.58% ()
NA 7.5 NI 30 000 89.47% 97.50%
Systems
Performance Area
McGregor
Robertson
9 25 66 60 100 65 0 60
1.7 0
5 3 66 62 100 20 0 52
0 0

48.50% ()
NA 0.5 NI 1 000 97.14% 97.30%
29.48% ()
NA 6.6 NI 35 000 87.50% 88.75%
WESTERN CAPE
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WESTERN CAPE
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Matzikama Local Municipality Matzikama Local Municipality 32.98% Ebenhaezer Klawer Koekenaap

Systems
Performance Area
Regulatory Impression: The B l e Dr op I nspect ors expressed concer n about the m a m e t of dr i k i g wat er qua li y w i h i the u nage n n n t t n wat er supp l syst e s of M a ka aLoca l y m tzi m M u c i a li y. I n sp i e of a va li nt eff ort of the off i i l ni p t t a ca represent i g the aut hor i y, he was a l ays go i g to be cha le nged to ensur e a good B l e Dr op n t w n u perf or a s i ce li i ed access t o resources and ass i tance was c l ar l exposed. Add i i na l apac i y s m nce n m t s e y to c t i ur gent l requ i ed. y r Extre e poor wat er qua l y co p nce recor ds i Ebenhaezer and Koekenaapr a i e the concer n that m l y i t m li a n s the i m u m pm i ed i these t wo co m u t i s w illa l ays be at r i k. Process opt i i at i n s m no-co ro s n m ni e w s ms o i theref ore an ur gent requ i e e t. Unt ils uc h t i ethe Depart e t cannot have any conf i ence n the rm n m m n d i qua li y of tap wat er i these t w towns. Th i d i e s i uat i n m i ht be exaggerated due to li i ed t n o s r t o g mt m o t or i g that took p l ce. ni n a Findings 1. 2.
23 27 45 100 20 5 100 26
0 2.1
23 31 45 100 20 78 100 20
0 2.1
23 13 45 100 50 5 100 35
0 1.8
The fact that no des i n capac i i s ar e docu e ted co pm i es the m u c i a l y s ab ili y g te m n m ro s ni p i t t to i p m l e e t eff ect i e asset m a m e t and re l vant p l nn i g. m n v nage n e a n It i pr ef erab l that add i i na l r ocess contr o l i g s t aff s sourced and that curr ent l s e to p n i y e p yed i i vest ed i (tra i i g) to ens ur e that process a e m e ts can t i e l be m l o s n n nn m nd n m ous y i p e ted i or der t o ma i t a i supp l of wat er of accept ab l qua li y. m l e m n n n n y e t

31.96% ()
53.21% ()
33.41% ()
Systems
Performance Area
Lutzville
Lutzville West
Vredendal
51 14 45 100 20 5 100 20
0 2.1
29 13 45 100 0 5 100 20
0 2.1
23 13 34 100 20 5 100 20
0 2.1

33.96% ()
29.56% ()
N/A NI NI 1 200 85.71% (7 months) 100.00% (8 months)
28.54% ()
28.08% 2 75% 23 000 65 81.82% (4 months) 99.56% (10 months)
WESTERN CAPE
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WESTERN CAPE
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Mossel Bay Local Municipality Mossel Bay Local Municipality 95.27% Mossel Bay Friemersheim Ruiterbos

Systems
Performance Area
Regulatory Impression: M o l a y Loca l sse B M u c i a li y i cert a i l one of t he B l e Dr op success stor i s. A wat er serv i es ni p t s ny u e c aut hor i y t hat was i s p i ed by th i i cent i e- basedr egu l t i n appr oach to m p e t a ls t r i gent t n r s n v a o i l e m n n cr i er i w i h the co m edab l ded i at i n requ i ed. T he Depart e t sal t es a lt h e off i i l , t a t m n e c o r m n u cas m a m e t and dec i i n- a nage n s o m kers that contr i ut ed to t h i re a b s m rkab l enhancem e t n dr i k i g wat er e n i n n qua li y m a m e t. They certa i l deserve the B l e Dr op stat us f or M o lBay and Ru i er bos. t nage n ny u sse t Th i m u c i a li y was ser i us l cha le nged by wat er shortages but t h i d i not prevent the fro s ni p t o y s d m m cont i u i g ens ur i g that the wat er co p s w i ht he Sout h Afr i an Nat i na l t andar d. Th i s a n n n m li e t c o S s i re a m rkab l feat. The i troduct i n of desa li at i n techno l gy as we lla s gr ound wat er aug e tat i n e n o n o o m n o eased t he de a constra i ts but a l o i tr oduced a new d i e s i n f or qua li y manage e t. m nd n s n m no t m n The K l i Br ak and Sandhoogt e wat er treat e t p l nts wer e sub j ct ed to a ver i i at i n aud i and bot h en m n a e fc o t i p m ressed w i h eff i i nt funct i na li y. There wou l be a few i sues to be noted though as m e t i ned t ce o t d s no be l w o . Findings 1. 2.
9 94 93 100 100 93 100 85

2 0.1
94 90 100 100 100 70 100 99

3.4 0.3
94 96 100 100 100 100 80 85

0.5 0
The h i h- end techno l gy (advanced) created t he li i at i n of v i ua l heck i g of f or dos i g g o mt o s c n n and f l sh m i i g eff i i ncy. T h i i a r i k f or wh i h a contr o lm e a xn ce ss s c asure i to be devel ped. s o D i ferent t o expect at i ns, the Oper at i n and M a t enance M a l f o o i n nua was not on-s i e. It s t i expect ed that j b descr i ti ns f or p l nt oper at i ns be i f or e by the O& m a l o o po a o n m d M nua t ens ure t hat p l nt techno l gy i oper at ed and m a t a i ed as per the m a l a o s i n n nua . The th i d B l e Dr op cert i i at i n f or Fr i r u fc o e e m rshe i evaded th i covet ed status due to l w m s o che i a l o m c c m p nce. Pr ocess opt i i at i n to address the A l i i li a ms o u n u ssue i urgent l m m i s y requ i ed. r The W a Saf ety P l nn i g pr ocess s to be rev i ed to ens ure that r i k rat i gs area ter a n i s s n m It cannot be accept ab l t hat a llr i k ar e cat egor i ed as l w pr i r i y. e s s o o t e nded.

95.33% ()
86.09% 55.5 (combined) 31% 98 000 175 99.01% 100.00%
92.21% ()
80.25% 0.86 93% 1 200 >500 100.00% 87.50%
95.00% ()
69.25% 0.115 100% 300 383 100.00% 100.00%
3.
Systems
Performance Area
Hebertsdale
Lodewykstenk(Buisplaas)
4.
94 94 100 100 100 100 80 64

0.8 0
94 86 58 100 100 100 80 90

0.9 0

91.90% ()
56.44% 1.1664 (yield) 800 100.00% 100.00%
90.83% ()
44.94% 0.12 (yield) 50% 155 387 No data No data
WESTERN CAPE
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WESTERN CAPE
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Oudtshoorn Local Municipality Oudtshoorn Local Municipality 36.88% Dysselsdorp Oudtshoorn De Rust
Overstrand Local Municipality Overstrand Local Municipality 90.56% Greater Hermanus

88 80 96 100 100 70 100 67
5.5 0.3

Systems

Systems
Performance Area
Performance Area
Buffelsrivier
Kleinmond
Stanford Oog
26 15 26 100 0 45 0 0
61 13 27 100 100 45 10 0
62 3 18 100 0 10 10 0
90 70 93 100 100 100 100 88

2.1 0
90 80 93 100 100 85 100 93

3.0 0.2
89 90 69 100 100 100 100 93

2.1 0
0 1.8
0 1.8
0 1.5

26.56% ()
37.61% ()
44.13% 30 57% 97 403 176 86.96% 100.00% (3 months)
20.24% ()
45.38% 0.4 100% 2 500 160 84.62% (6 months) No data

87.23%()
75.31% 24 54% 42 800 302 100.00% 84.03% Greater Gans Bay
Systems
95.07%()
63.83% 5.5 58% 3 000 >500 100.00% 96.91%
93.09% ()
60.06% 5.8 43% 9 800 254 100.00% 91.80%
95.15% ()
NA 1.3 88% 5 300 215 100.00% 100.00%
Regulatory Impression: As host of the K l i Kar oo Nat i na l ts Fest i a l i h dra w b i cr owds of peop l t wou l be expected en o Ar v wh c s g e i d that the m u c i a li y wou l be m o v i il nt towar ds dr i k i g wat er qua li y m aage e t n ts quest to ni p t d re g a n n t n m n i i pr ot ect pub li hea l h. Unf ort unat e l an overa l dec li e was recor ded s i ce the ast B l e Dr op c t y n n l u assess e t. m n he The I nspect ors Pane l ot edt he f o ll w i g: T BDS was poorly populated for the virtual assessment. The n o n Municipality was well represented at the Confirmation Assessment, but one of the representatives had a hostile attitude and in some cases was reluctant to divulge information. The other representatives were accommodating and attempted to answer all questions posed. Unfortunately we did not receive all the information we were promised at the Confirmation Assessment and so the Blue Drop scores have remained fairly low. Findings 1.
Performance Area
Buffeljagsbaai
Baardskeerdersbos
90 89 70 100 100 100 100 78
2.7 0
Pearly Beach
90 89 85 100 100 100 100 81

2.1 0
88 90 70 100 100 20 100 85

7.5 0
90 90 100 100 85 100 100 93

2.4 0.2
The poor m i rob i l g i a l o pa nce has beco e trend that requ i es drast i measures to c o o c c m li m a r c ens ure t hat the hea l h of allr es i ents and v i i ors ar epr ot ect ed. D i i f ect i n opt i i at i n t d st sn o ms o s i t o be done as a pr i r i y. o t The m u c i a li y i encouraged t o deve l p a portf o li of ev i ence dur i g the year to ensure ni p t s o o d n that a ll i f or a on i avail b l f or assess e t. Th i s hortco i g co pm i ed the B l e n m ti s a e m n s m n m ro s u Dr op perf or a th i as we ll m nce s .

95.10% ()
63.81% 6.5 62% 15 900 253 99.04% 100.00%
75.37% ()
NA 0.08 100% 290 275 93.33% 100.00%
93.68% ()
NA 0.15 17% 230 110 100.00% 100.00%
94.31% ()
NA 1.5 24% 900 400 100.00% 100.00%
2.
WESTERN CAPE
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WESTERN CAPE
Page 36
Regulatory Impression: The i p m e t of Overstrand Loca l u c i a li y s B l e Dr op perf or a s m o re a m rove n M ni p t u m nce i st m rkab l , s i ce e n obt a i i g t he recogn i i n n ter sof cert i i at i n f or 3 syste stakes co m edab l co m i e t. Th i nn to i m fc o m m n e m t m n s ded i at i n ev i ent l goes beyond the ob j ct i e of regu l t ory recogn i i n f or exce le nt dr i k i g wat er c o d y e v a to n n qua li y m a m e t, but has been adopt ed as the nor f or bus i ess hencef orth. The Depart e t w i h t nage n m n m n s to app l ud th i appr oach. a s Ther e however re a s roo f or i p m e t. It i requ i ed that attent i n s g i en to treat e t m i n m m rove n s r o i v m n opt i i at i n i Gr eat er Her a and K l i ms o n m nus e n o t o ens ur e that the chem i a l o m nd c c m p nce trend li a i p m roves t owar ds the nat i na lst andar d expectat i n. o o The techn i a lver i i at i n (Pr eekst oe l revea l d the f oll w i g f i d i gs: c fc o ) e o n n n 1. A good l gbook syst e i b e i g i p o m s n m l m n e e ted but unf ort unat e l se l ct i e recor d i gs are y e v n m a It was f ound that equ i de. m n p e t fa il r e and other events wer e not captured n th i u i s book. The sa e m goes f or the expens i e i - li e m o tor i g dev i es of wh i h not a lr ead i gs v n n ni n c c n ar e capt ured. A l o no recor d i gs on regu l r operat i ns, such as des l dg i g wh i h s s n a o u n c i requ i ed to en sure eff ect i e treat e t. r v m n The eff i acy of the sand-f iltrat i n i quest i ned s i ce Back- up b l wers not be i g i wor k i g c o s o n o n n n or der and f il er m e a not be i g up to standar d e i her. t di n t
Prince Albert Local Municipality Prince Albert Local Municipality 70.72% Klaarstroom Leeugamka Prince Albert

Systems
Performance Area
88 69 81 66 100 20 75 32
6.1 0
80 35 81 67 100 65 75 32
4.7 0.2
88 75 81 65 100 65 75 32
3.9 0.1
2.

60.86%()
69.65%()
55.25% 0.5 NI 3 000 96.15% (11 months) 93.06% (11 months)
73.00% ()
47.00% 2.5 NI 9 000 96.46% (11 months) 100.00% (4 months)
Regulatory Impression: The perf or a m nce i p m rovem e t of Pr i ce A l ert Loca l u c i a li y i re a n n b M ni p t s m rkab l , even m o so when e re cons i er i g t he fact that th i i a s am u c i a li y w i h li i ed resources ande c ono i nvest e t. d n s s m l ni p t t mt m c i m n The Depart e t sa l t es the ded i at i n of the off i i l respons i l f or t he treatm e t and m a m e t m n u c o cas be n nage n of dr i k i g wat er. n n Ther e re a s space f or i pr ove e t accor d i g to the f o ll w i g f i d i gs: m i n m m n n o n n n Findings 1. 2. 3.
The m i r ob i l g i a l o p nce of the K l arstr oo s yst e i we lb e l w the expected c oo c cm l i a a m m s o standar d. The m u c i a li y i requ i ed to i p ni p t s r m rove d i i f ect i n. sn o The wat er saf ety p l nn i g pr ocess st illr equ i es a f u l SANS 241 to i f or on a lt he poss i l a n r n m be r i ks, wh i h needs to be i c l ded as part of the m o t or i g pr ogra m e s c n u ni n m . Asset m a m e t m u be i p nage n st m roved; co m e by ens ur i g that a lr equ i ed nf or a on m nce n r i m ti necessary f or p l nn i g and m a m e t ar e sourced and used to ensure eff ect i e use of a n nage n v i f r astruct ure. n
WESTERN CAPE
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WESTERN CAPE
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Saldanha Bay Local Municipality West Coast DM a 87.69% Saldanha Bay a
Stellenbosch Local Municipality Stellenbosch LM; City of Cape Town a 95.74% Stellenbosch Franschoek Blackheath a

Systems

Systems
Performance Area
Performance Area
74 95 89 80 100 80 75 88
4.4 0
100 70 100 100 100 100 100 93

1.2 0
100 70 100 100 100 0 100 82

10.8 0.2
92 90 100 100 100 98 100 85

1.5 0

87.69% ()
80.84% 72 72% 83 323 >500 93.75%; WSP: 98.36% 100.00%; WSP: 98.31%

97.11% ()
95.02% 38 (combined) 71% 85 000 317 97.79% 95.45%
75.02% ()
94.11% 2 100% 12 000 166 86.57% 84.21% (4 months)
96.34% ()
NA 430 44% 5 000 >500 100.00% 99.48%
Regulatory Impression: Sa l anha Bay Loca l u c i a li y t oget her w i h gr eat support of the W e Coast D i tr i t M u c i a li y s d M ni p t t st s c ni p t i perf or i g rat her we l i co p i g w i h the str i gent cr i er i set by t h i regu l t i n pr ogra m e W i h m n n m l n y t n t a s a o m . t s li ht i t ens i i at i n of current pr ocess, the covet ed B l e Dr op stat us i i m i ent. g n fc o u s m n Findings 1.
Systems
Performance Area
Faure a
Wemmershoek a
100 90 89 100 100 100 100 85

1.2 0
95 94 78 100 100 88 100 88

2.4 0
The M i r ob i l g i a l o p nce i the ret i u l t i n syste requ i es further mpr ove e t. c oo c cm l i a n c a o m r i m n The Loca l u c i a li y i requ i ed t o do a pr oper r i kas sess e t (as per wat er saf ety p l n M ni p t s r s m n a requ i e e ts), and t o mp l rm n i e e t contr o l m n m e asures that w ille ns ur e m p m e t n i rove n i qua li y. The co p t m rehens i e m o t or i g pr ogra m ei f ound to be i p i e. v ni n m s m ress v

96.79% ()
NA 450 51% 2 540 >500 97.66% 100.00%
93.40% ()
NA 250 78% 70 000 >500 96.18% 99.48%
WESTERN CAPE
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WESTERN CAPE
Page 40
Regulatory Impression: St e ll nbosch, toget her w i h the C i y of Cape Town (bu l pr ov i er i 3 syste s, was found to m a e t t k d n m ) nage dr i k i g wat er qua li y i exce le nt fash i n. Th i ens ured the a ll cat i n of B l e Dr op cert i i at i n n 3 of n n t n o s o o u fc o i the 5 wat er supp l syste s The Depart e t w i h to congrat u l t e thesem u c i a li i s on th i y m . m n s a ni p t e s pr est i i us ach i ve e t. go e m n The wat er qua li y co pa nce n Franschoek i ho wever sub-standar d; recor ds m p bot h che i a l nd t m li i s i l y m c a m i rob i l g i a l o p nce to be we llo ut of range. I t s requ i ed that th i m a c o o c c m li a i r s tter s pr i r i i ed for i o ts ur gent i p m e t. m rove n
Swartland Local Municipality West Coast DM a 92.89% Malmesbury a Moorreesburg / Koringberg a

Systems
Performance Area
76 89 94 93 100 85 100 100

3.1 3.1
64 89 94 93 100 93 100 97
3.0 1.2

92.88% ()
71.94% 72 72% 23 650 100.00%; WSP: 97.78% 98.21%
92.90% ()
71.94% 72 72% 4 950 100.00% (11 months); WSP: 97.78% 97.21%
Regulatory Impression: A m a i e i p m e t was recor ded s i ce the l st B l e Dr op assess e t; t h i c an be accounted to the ss v m rove n n a u m n s enhanced co m i e t of o f f i i l fro bot h S wartl nd and W e Coast m u i i a li i s. Bot h these m t m n cas m a st ncp t e syst e sar e on verge of be i g cert i i d w i h the covet ed B l e Dr op stat us. The Depart e t w i h to m n fe t u m n s congrat u l t e t hese m u cp a li i s w i h th i exce le nt perf or a and woul encourage the to a ni i t e t s m nce d m pr oceed i t he s i il r fash i n. n ma o Anot her co m e m ndab l i sue wou l be the appr oacht o asset m a m e t. The W a Serv i es Aud i e s d nage n ter c t report toget her w i h a deta il d asset reg i ter i p t e s m ressed s i ce t cont a i ed a llt echn i a l i f or a on as n i n c n m ti requ i ed by the B l e Dr op requ i e e ts. r u rm n It ho wever very unf ort unate t hat the ns pect ors det ected that at east one fa il r e( resu l ) was se l ct i e l i l u t e v y o i ted fro be i g sub i ted ont o t he BDS. Th i prevent ed t he M a e m t m n m t s l sburys yst e fro an even m m m better scor e under the D Q Co pa nce Requ i e et. W m li rm n Findings 1.
The S wart l nd Loca l a M ui i a li y i encour aged t oe x pand i s m o t or i g of che i a l n p t s c t ni n m c det er i ands at cr i i a l ontro l o i ts w i h i t he ret i u l t i n syste .Current l no che i a l m n tc c p n t n c a o m y m c m o t or i g i recor ded w i h i the ret i u l t i n system . Those resu l s report ed ste sfro ni n s t n c a o t m m the W e Coast D i tr i t M u i i a li y s m o t or i g pr ogra m e st s c ncp t ni n m . The f i d i g of dat a sub i s i n was d i cussed. It i rei er at ed that a lc o n n m s o s s t m resu l s shou l be sub i ted to the Depart e t. t d m t m n p nce ana l ses li a y
2.
WESTERN CAPE
Page 41
WESTERN CAPE
Page 42
Swellendam Local Municipality Swellendam Local Municipality 80.50% Swellendam Buffeljagsrivier

81 70 74 100 100 20 100 51
0 0.3
Theewaterskloof Local Municipality Theewaterskloof LM; Overberg Water b 75.41% Botrivier Genadendal (Voorstede)
53 35 44 100 100 20 80 35
7.7 0.2

Systems

Systems
Performance Area
Suurbrak
Barrydale
Performance Area
Genadendal
86 79 89 100 100 90 100 85

1.4 0.3
89 50 46 100 100 0 100 61

6.5 0.6
81 80 50 100 100 3 80 45
6.7 0.5
55 73 55 83 100 100 80 23
4.7 1.1
53 35 44 82 100 100 80 55
4.2 0.2

90.94% ()
67.00% 4.8 65% 30 000 104 97.78% 100% (11 months)
60.14% ()
71.00% 0.24 58% 2 500 56 93.33% 100% (10 months)
58.48% ()
60.55% 0.5 40% 10 000 <50 88.89% (8 months) 100.00%
57.33% ()
65.50% 1.4 64% 10 000 90 91.67% (9 months) 100.00%

76.39% ()
59.94% 1.6 106% 4 952 343 100.00% 100.00%
52.31% ()
30.94% 0.4 50% 2 105 95 91.67% 100.00%
75.33% ()
35.94% 1.84 NI 8 515 164 96.77% 100.00%
Regulatory Impression: The m u c i a li y m a ni p t nagest he S we le nda syste w i h the requ i ed exce ll nce but unf ort unat e l m m t r e y s i il r perf or a i not dup li at ed n t he ot her 3 syst e s Even though reasonab l good scores wer e ma m nce s c i m . y ach i ved recor ded m i r ob i l g i a lc o pa nces ar e not accor d i g to expectat i ns. e c o o c m li n o The i spect ors wer e verym u i p n ch m ressed w i h ane x cept i na l f f ort to get wat er saf ety p l nn i g t o e a n pr ocess n p l ce. The m u i i a li y i re i ded that the cont i uat i n of t h i r i k- based appr oach i i a ncp t s m n n o s s s para o m unt. The qua li y of dr i k i g wat er supp li d by the syst e s of Buff e ljagsr i i r, Suur bark and t n n e m ve Barryda l w illb e nef i from eff ect i e wat er saf ety p l nn i g i p e t v a n m l e e tat i n. W h t m p i e t s m n o il i ress v i i s certa i l not perf ect as yet. ny Findings 1.
Systems
Performance Area
Grabouw
Greyton
Riversonderend a
53 33 66 80 100 70 80 15
6.1 1.1
53 75 55 66 100 100 80 55
4.1 0.9
53 35 51 81 100 70 80 43
6.6 1.1
The m o t or i g pr ogra m e i yet t o be i p ni n m s m roved accor d i g to the r i k based wat er saf ety n s p l nn i g pr ocess. A f u lS A NS 241 i to be done dur i g the season of h i hest r i k (e. g. after a n s n g s f i st ra i s) t o i f or r i k e l r n n m s e e ts that shou l be i c l ded i the m o t or i g pr ogra m e m n d n u n ni n m . The ns pect ors wer e not conv i ced t hat s i e-spec i i oper at i ns and m a t enance m a l i n t fc o i n nua s ar e i p l ce at a lo f the treat e t fac ili i s. The m u c i a li y i to ensure that pr ocess n a m n t e ni p t s contr o ll rs ar e conversant w i h the cont ent of these m a l . e t nua s

64.10% ()
51.94% 6 87% 56 244 92 100.00% 73.40%
79.58% ()
35.94% 2.9 NI 1 926 100.00% 97.30%
67.52% ()
55.44% 2.4 142% 5 144 276 100.00% 89.53%
2.
WESTERN CAPE
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WESTERN CAPE
Page 44
Systems
Performance Area
Tesselaarsdal
Villiersdorp
Caledon a (Overberg)
63 98 93 75 90 78 80 97
3.6 1.1
West Coast District Municipality West Coast District Municipality 97.08% Algeria Bitterfontein Kliprand

Systems
53 73 44 76 100 100 80 35
4.8 0.9
53 38 51 73 100 44 80 35
7.0 1.1
Performance Area
98 74 0 100 0 5 25 48
0 0.3
100 98 100 100 100 100 100 70

0.3 0
100 13 15 100 0 63 100 40

3.2 0.5

76.36% ()
59.94% 0.12 100% 1 151 104 100.00% 100.00%
58.90% ()
66.69% 2.9 100% 11 123 261 94.44% 100.00%
88.62% ()
86.63% 9.5 63% 18 024 332 97.20% 99.35%

38.15% ()
NA 0.12 NI 100 41.67% (3 months) 100.00% (1 month)
95.61% ()
60.43% 0.6 (yield) 37% 7 199 308 97.69% 95.00%
60.69% ()
NA 0.12 (yield) NI 490 100.00% (3 months) 93.33% (1 month)
Regulatory Impression: Overa lt he B l e Dr op perf or a of Thee wat ersk l of Loca l u c i a li y i poved s i n i i ant l . The u m nce o M ni p t m r g fc y Depart e t theref ore w i hes to sa l t e th i co m edab l ded i at i n wh i h m aes enhance e t of th i m n s u s m n e c o c k m n s k i d poss i l . n be Ho wever t her e re a s roo f or cons i erab l i -roads to be m a i the var i us areas of the str i gent m i n m d e n de n o n cr i er i set. Th i w illo n l be poss i l i a concerted eff ort of bot h off i i l ( a m e t and t a s y be f c a s m nage n pr act i i ners) and dec i i n- a to s o m kers gener at e m o e tu towar ds the target of exce le nce. It s noted m nm i that the j i t eff ort bet ween Thee wat ersk l of and Over berg W a once aga i ensured for a reasonab l on o ter n e good show i g under t he Cal don wat er supp l syste . n e y m Findings 1.
Performance Area
Systems
Swartland
(Bulk System)
Withoogte
(Bulk System)
93 95 100 100 100 96 100 100

0.4 0
100 98 100 100 100 88 100 100

0.8 0
2. 3. 4. 5.
The wat er saf ety p l n tab l d at the assess e t was f ound to be pr o i i g, a i i g i the a e m n m sn mn n r i ht d i ect i n, but w i h var i us e l g r o t o m n e e ts st illt o be i c l ded or i p n u m roved. The m o t or i g ni n pr ogra m e m shou l be i f or e by the dent i i d r i ks and cr i i a l ontro l o i ts dent i i d d n m d i fe s tc c p n i fe thr ough th i pr ocess. s The na i g of wat er supp l syste sar e reco m e m n y m m nded to be rev i ed to rat her descr i e the s b ar ea supp li d w i h wat er nst ead of t he wat er treatm e t p l nt descr i t or. Th i s a m e e t i n a p s i re reco m e m ndat i n. o The m o t or i g of free ch l r i e l ve l i a lls yst e si requ i ed. ni n o n e sn m s r The operat i ns at t he Gr abou w treat e t p l nt ar e far fro des i ab l . The cond i i n of the o m n a m r e to p l nt requ i es ur gent att ent i n and nvest e t. It does not bode we lw i h a fac ility treat i g a r o i m n t n dr i k i g wat er to be i such a state. n n n A nu b of syst e sar eo per at i g at or over des i n capac i y. Th i s an unsusta i ab l m er m n g t s i n e s i uat i n that requ i es p l nn i g f or s i n i i ant cap i a l invest e t to cont i uous l secure the t o r a n g fc t m n n y supp l of saf e dr i k i g wat er. y n n

97.42% ()
NA 29.1 60% 77 524 225 97.78% 98.21%
96.96% ()
NA 72 72% 124 000 418 98.36% 98.31%
WESTERN CAPE
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WESTERN CAPE
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Regulatory Impression: W e Coast D i tr i t M u c i a li y ser i us l m p st s c ni p t o y i ressed w i h i s ded i at ed perf orm a as a Bu l W a t t c nce k ter Serv i es Pr ov i er. Th i re arkab l perf or a trans l t ed nt o a nu b r of syste sbe i g cert i i d w i h c d s m e m nce a i m e m n fe t B l e Dr op stat us. The Depart e t w i hes to sa l t e the att i ude that served as cata l st for th i s i n i i ant u m n s u t y s g fc i p m e t s i ce the l st assess e ts. m rove n n a m n The rega i i g of B l e Dr op stat us for B i terf ont e i ( wher e W e Coast DM i bot h aut hor i y and nn u t n st s t pr ov i er) serves as f urt her ev i ence of the d i cussed eve l ded i at i n. The i spect ors wer e m p d d s l of c o n i ressed by the recept i eness of t heof f i i l to reco m e v cas m ndat i ns m a by t he regu l t or. E. g. a e m e ts wer e o de a m nd n s wi t l m a on the B l e Drop Syste ( BDS) to ens ur ea dher ence to regu l t ory expectat i ns. f y de u m a o On t he m u c i a li y s request t he Depart e t partook i the endeavour to m p ni p t m n n i rove the co p nce m li a s i uat i n i A l i rs. The Mun i i a li y s i t ervent i n i c l ded co m u t y consul at i n wh i h has been t o n ge cp t n o n u m ni t o c conduct ed i co m e n m ndab l fash i n. The i tr oduct i n of d i i f ect i n w ills ur e l ens ure m a i e e o n o sn o y ss v i p m e ts w i h i the next report i g cyc l . The sam el ve l co m i e t i ex pect ed for the wat er m rove n t n n e e of m t m n s supp l of K li r and. y p
Witzenberg Local Municipality Witzenberg Local Municipality 97.56% Ceres Wolsle Tulbagh

Systems
Performance Area
91 100 100 98 100 100 100 100

0.1 1.8
100 80 100 98 100 100 100 82

1.4 1.8
100 80 100 99 100 90 100 100

0.9 1.9

98.75%()
96.15% 10.5 99% 41 339 251 100.00% 100.00%
96.55%()
89.75% 7 34% 10 132 235 100.00% 100.00%
95.68%()
92.00% 2.76 64% 64 100.00% 100.00%
Systems
Performance Area
Op Die Berg
Prince Alfred Hamlet
100 90 100 97 100 80 100 100

2.1 2.1
100 80 100 97 100 100 100 100

0.3 1.9

95.00%()
93.50% 0.61 52% 3 122 102 96.30% 100.00%
98.19%()
95.00% 2 90% 6 457 279 100.00% 100.00%
WESTERN CAPE
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WESTERN CAPE
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Regulatory Impression: Once aga i an i p i ep erf or a by W i zenberg Loca l n m ress v m nce t M u c i a li y. The Depart e t w i h to ni p t m n s congrat u l t e th i wat er serv i es aut hor i y ( SA wh i h has pr oven that t he s i e of a m u c i a li y s not a s c t W ) c z ni p t i to be the det er i i g factor of the success w i h i the B l e Dr op Cert i i at i n progra m e rat her the m nn t n u fc o m but ded i at i n to d ili ent l adher e to the str i gent cr i er i s et. c o g y n t a he I n t he wor ds of the Lead I nspect or: T WSA has shown high level of commitment throughout the whole process. The officials have put more effort in the preparation for the 2010/11 assessment; this was proven based on the availability and the quality of the information presented during the on-site assessment and the information on the Blue Drop System. The level of commitment from the management sideit could benefit other This is one of the municipalities which can be used as a case study (lesson learning), contributed as well. WSA's . Th i perf or a j st i i s a p l ce i the Nat i na lTop 10 B l e Dr op perf or e s m nce u f e a n o u m rs.
WESTERN CAPE
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BlueDrop 2011

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BlueDrop 2011

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THE BLUE DROP REPORT INDEX

INTRODUCTION TO Blue Drop Report

INTRODUCTION TO Blue Drop Report

Water Safety Planning Process

Municipal Water Quality WORKplan

Blue Drop HANDbook

Incentive-based Regulation in South Africa (Blue Drop Certification Programme)

INTRODUCTION TO Blue Drop Report

INTRODUCTION TO Blue Drop Report

Blue Drop Scoring

How to Read the Report Card

Municipal Blue Drop Score:

81.2% Name of supply system 5 80 86 84 100 20 100 51

Drinking Water Quality Compliance Performance Publication Asset Management

Bonus Scores Penalties

The Blue Drop Report

Blue Drop Score (2011)

The Blue Drop Report Card and Scoring Criteria

INTRODUCTION TO Blue Drop Report

INTRODUCTION TO Blue Drop Report

Target indicator or Source (Requirement Comments)

Implementation of Risk Assessment findings

Adequate monitoring coverage of distribution network (25%)

Process Control, Maintenance and Management Skill

INTRODUCTION TO Blue Drop Report

INTRODUCTION TO Blue Drop Report

Target indicator or Source (Requirement Comments)

Target indicator or Source (Requirement Comments)

It always seems impossible until its done. Nelson Mandela

INTRODUCTION TO Blue Drop Report

CHAPTER 2: NATIONAL OVERVIEW

62.25% 95.10% 62.07% 64.10%

No. Supply Systems Province

System Design Capacity (Ml/d)

Estimated Daily Output (Ml/d)

80 43 76 32 178 64 123 155 163 914

National Blue Drop Analysis

Comparative Analysis of Provincial Performance

2009 107 402 183 (45.5%) 219 (54.5%) 25 51.4%

2010 153 787 370 (47.0%) 417 (53.0%) 38 67.2%

2011 162 914 536 (58.7%) 378 (41.3%) 66 72.9%

= improvement, = digress, = no change

Key Findings and Way Forward

Blue Drop Awards 2011

66 Blue Drop Certificates are awarded in 2011(alphabetical order): Eastern Cape:

2 Blue Drops 2 Blue Drops

Buffalo City Local Municipality Joe Gqabi District Municipality

2 Blue Drops 1 Blue Drop

Maluti-a-Phofung Local Municipality Setsoto Local Municipality

1 Blue Drop 2 Blue Drops 1 Blue Drop 4 Blue Drops

1 Blue Drop 2 Blue Drops 2 Blue Drops

2 Blue Drops 6 Blue Drops

Mbombela Local Municipality / Silulumanzi Steve Tswete Local Municipality / ESKOM

1 Blue Drop 1 Blue Drop 1 Blue Drop

23. 24. 25. 26. 27. 28.

1 Blue Drop 1 Blue Drop

Frances Baard District Municipality / Sedibeng Water Kgatelopele Local Municipality

29. 30. 31. 32.

Blue Drop Certified Systems for 2011 (alphabetical order):

CHAPTER 3 EASTERN CAPE PROVINCE

Provincial Blue Drop Score 77.33%

SMALL SIZE 0.5-2 M/day 29 28.7 97.2 27.9