Experience Security Guard Vinson Guard Service Decatur, AL 2006-2010 aProviding Security to area businesses and industries aTraining

Officer Substitute Teacher Giles Co Bd of Education Pulaski, TN 2007-Present aFilling in for absent teachers in an elementary/middle school setting Tutor Pinnacle Schools Huntsville, AL 2007-2009 aTutoring High school students in mathematics, science, history Contract Technician Manpower, Inc Atlanta, GA 2006 aInstalling Network Printers Contract Technician Aerotek Huntsville, AL 2005-2006 aProvided end user support involving help desk questions. aInstalling Printers aNetwork Account Maintenance/Active Directory Management in Windows Server 2000 aDHCP and TCP/IP Address Configuration aTCP/IP Address Resolution Contract Technician Clearpath Technical Consulting Huntsville, AL 2005 aInstall Network Hardware Contract Technician Huntsville, AL 2005 aReplace Debit/Credit Card Reader at registers aInstall preconfigured PCs aInstall Bar Code Card Reader at registers Contract Technician SmartSource, Inc. Decatur, AL 2005 aPerformed a machine swap-out with profile and data migration Technology Support Technician Decatur Utilities Decatur, AL 2001-2005 aResponsible for software and hardware installation and support. Specialized in TekSystems

Microsoft operating systems and Office 97/2000/2003. aProvided end user support including help desk questions. aPerformed quality assurance testing on system hardware. aPerformed logistics tasks for warranty equipment repair and replacement. aSupported client operating system conversion from Windows NT to XP aTechnical lead in maintaining problem tracking database aProvided network infrastructure support aNetwork Account Maintenance in Novell aNetwork Account Maintenance/Active Directory Management in Windows Server 2000 aMember of the transition team supporting the Novell to Windows conversion aResponsible for system backup and recovery including tape archives aMaintained internet metering and reporting aPerformed HP inkjet and laser printer repair aProvided Microsoft user profile repair and support aPerformed audio/visual support for company presentations and meetings aSome experience with Sun Solaris OS Versions 7.5 and 8.0 aTCP/IP Address Resolution aDHCP and TCP/IP Address Configuration Computer Lab Assistant Athens State University Athens, AL 1997-2000 aResponsible for scheduling lab workers. aTCP/IP Address Resolution aDHCP and TCP/IP Address Configuration aAssisting students with programming and other assignments. aSoftware/Hardware Installation and Maintenance. aMaintaining and Repairing PCs in Network and Computing Classrooms Education Athens State University Athens, AL 1996-2001 aB.S., Mathematics aB.S., Computer Science. Calhoun State Community College Decatur, AL 1995-1996 aA.A.S., Computer Information Systems. Tennessee Technological University Cookeville, TN 1987-1993 aB.S., Sociology aA.S., Criminal Justice Representative Experience aHave Written an Inventory Tracking and Invoicing System in Qbasic as a group pr oject for a Decatur, AL, Business aHave written a departmental Class Scheduler in Visual Basic as a group project for the Computer Science Department at ASU. aExperience with MS Windows 3.11/95/98/NT some experience with Novell Networks. aHave written programs in Cobol and C++ to simulate an ATM aHave worked as a PC & Network Technician in building and repairing PCas and Net works. aHave taught programming seminars in Visual C++. Special Skills/Training aHave Programmed in C++, Cobol, Pascal, Fortran, Qbasic, Visual Basic 4 and 6, A da, Assembly language, HTML, JAVA and some Visual C++.

aExperience in use of Lotus 1 2 3, MS Works, and FrontPage. aProficient in MS Office