Bill Maxwell 223 Robyn Drive | Winchester, KY 40391 | (859) 745-5798 / (859) 619-2215 (C) | bm1170ea4@westpost.

net Professional Profile Self-motivated quality assurance specialist with significant years o f supervisory-level experience and relevant technical education. Organized and d etail oriented individual who exemplifies professionalism, and an ability to man age multiple projects and tasks at any given moment. Demonstrated history of suc cessful production quality assurance and process optimization execution, while d elivering high-quality guidance and support to senior management and facilitatin g effective cross-functional team operations. Highlighted leadership qualities a nd the ability to train and manage individuals from varying backgrounds, while p romoting team values. Driven partner with desire for increased responsibility a nd professional growth while leveraging extensive technical skills in a quality assurance role within the performance-based work environment of a growing organi zation. Skills Summary Technical Knowledge ion/Audits Process Analysis Cost Management Staff Development Team Leader Records/Inventory Control Communications Quality Implementat Professional Attitude

Quality Assurance - Selected Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, promoting quality assurance process implementation, overseeing team operations, executing technical functions, and ensuring efficient critical information flow Provide continuous assessment of operational development, while furnishing overs ight and guidance regarding effective policies, procedures, processes, and metho dologies to optimize performance, efficiency, and production quality Identify and utilize talent among team members with focused mentoring and traini ng efforts, targeted professional recruitment support, and the promotion of a pe rformance-based work environment that leverages individual talents for group ben efit Act as a liaison between clients, vendors, sales and support staff, and other ma nagement partners to facilitate information flow, minimize excess costs and wast e, and drive operational efficiency Apply dynamic organizational strengths in the development, testing, and producti on of various products, resolving errors to optimize quality assurance and custo mer satisfaction while adhering to established standards and related criteria Develop quality yield reports and final ANSI-based production order audits, anal yzing all information and applying trends and conclusions toward the definition and implementation of effective quality standards Participate in the development of products, in the context of market and territo ry penetration, with sales and marketing teams, providing insight and guidance w ith respect to production concerns, quality considerations, and relevant functio ns Formulate and execute all plans and procedures related to manufacturing operatio ns and related logistics, while utilizing quality control systems, including TS 16949, to drive production and manufacturing process improvements Utilize technical skills to operate inspection instruments while maintaining exp ensive and technically sensitive precision-calibrated equipment Define all formal quality assurance processes spanning all functional areas, inc

luding the development of test plans, defect tracking and reporting, and the use of estimation techniques Professional Experience Lexington-Fayette Urban County Govt. - HVAC/Maintenance, Data Entry (Lexington, KY) 2010 - Present Prime Finish, LLC (Paris, KY) 1999 - 2009 > Paint Technician (2006 - 2009) > Robot Technician (2005 - 2006) > Quality Auditor (2003 - 2004) > Market Research Analyst / Strategist / Licensing Coordinator (2001 - 2003) > Production Shift Supervisor (2004 - 2005) > Shift Team Leader (2000 - 2001) > Member, Start-Up Team (1999 - 2000) Accuromm USA, Quality Assurance Technician (Lexington, KY) 1 996 - 1999 Truegreen-Chemlawn, Inc., Scheduler / Sales Auditor (Lexington, KY) 1994 1995 Macy's Department Stores, Sales and Operations Support (Eatontown, NJ) 1989 - 1994 Education Bluegrass Community and Technical College (Lexington, KY) 2010 A.A. - Heating, Ventilation, and Air Conditioning Certifications Successfully completed Kentucky Journeyman HVAC Mechanic Test 12/2010, with over 400 hours accumulated towards license R-410A Certified EPA Universal Certifie d Certified Forklift Operator Certified Internal Auditor - ISO 9000