Randy A. Neville 13601 Tregaron Dr. Bellevue, Ne.

68123 402-650-6803 A professional individual taking pride in excellent work ethics, a strong self-m otivator offering a high degree of managerial, analytical and technical skills; employing those skills while engaged in systems development, business process re engineering and staff management/development. SUMMARY OF QUALIFICATIONS Many years of Information Systems technology experience developing new business systems, enhancing existing legacy systems, new software acquisition/implementat ion, and roll out of new product lines; accomplishing these activities by defini ng client requirements, developing detail design specifications, performing impa ct analysis, cost benefit analysis, as well as new product design documentation. Managing the work of other IT professionals for over 11 years, participating in Corporate Planning, setting Division goals/objectives, and developing and establ ishing several annual budgets has provided the opportunity to develop an in-dept h understanding of IT business processes. I possess good interpersonal skills, complimented by communication skills, both written and verbal. This presents opportunities to manage many large corporate p rojects during my tenure as an IT professional; as well as working directly with client senior management on various projects. WORK EXPERIENCE Business Owner As President/Owner of a small business, engage daily in management of all key bu siness ownership functions: Ongoing Market Analysis to stay abreast of competitive factors Business Plan development and continuous updates keeping plan current Successfully completing total Start-up of Business Completing all financial functions of business including tax preparation & filin g Provide very clear and detail formats when developing Statements of Work Developing detailed Billing/Invoicing forms Application of PM skills for work scheduling/management Effective negotiations of contracts to successful finalization IS Project Manager, Blue Cross/Blue Shield Nebraska A catalyst in the integration of the PMI Project Management Discipline at BCBSNE . Successful closure of multiple projects managed concurrently using PMI & SDLC me thodologies within the Microsoft Solutions Framework. Creation of detail project plans identifying tasks at the defined work level eff ectively employing MS Project 2003, Project Server & Web Access. Example of Project Assignments completed on time and within budget: * RFI/RFP followed by successful negotiation & acquisition of a Business Rules E ngine to support claim adjudication * RFI/RFP and negotiation with vendor to determine Proof of Concept of software

to conduct analytics, profiling & grouping of loss experiences on insured lives * Implementation of third party software to provide Electronic Enrollment servic es * Implementation of the HIPAA 834 transaction Senior Project Manager, Technical Management Inc. Writing detailed business requirements, functional specifications, logical/phys ical design artifacts and in-depth project plans in support of a smooth transiti on and conversion of client insurance business processes to the TMI management s ystems. Primary focus on providing the client liaison quality updates and well defined d eliverables based on the MSA (Master Services Agreement). Consistently documenting all project costs and showing effect on budget with sou nd tracking processes. Introducing changes to the transition process from project management to CRM (Cu stomer Relationship Manager) post implementation/conversion resulted in improvem ents to the process.

Director - Quality Assurance,

Kenexa Technologies

Introducing standards, methodologies and definition of a structured PMO to suppo rt the business practices of Project Management, Systems Development Life Cycle, Product & Services Delivery, and Quality Assurance resulted in improvements to the processes; specifically product testing. Designing and implementing a Test Model Office (TMO) architecture to support del ivery of 'Near Zero' defect web based software to the Clients resulting in subst antial corporate savings. Staffed and managed the Quality Assurance department responsible for testing a p roduct line of 14 Web based HCM (Human Capital Management) products. Engaging in the analysis of an Enterprise Suite of testing software (Rational) e nabled specific selection of only the tools that effectively supports the TMO All activities proved instrumental in cost reduction, shortened times for produc t to market, client delivery, and overall improvement of QA process efficiencies .

Delivery Executive/Director, Computer Task Group Traveling an eleven state geography and auditing the operations of two territory offices Traveling to various client sites to guarantee quality IT services were being pr ovided by the CTG Consultant Teams placed on site. Utilized by the Territory Manager to review and recommend the appropriate servic e contract based on defined engagements; subsequently coordinating with Corporat e Contracts/Legal. I was authorized to sign/approve client engagement contracts and Statements of W ork up to $1,000,000 in service value. Conducted all Quality Assurance on the Managed Service engagements. Managed multiple teams of CTG consultants (120 Consultants) on engagements up to $6M. Participated in development of the Territory financials and business plans. Mentored Delivery Executives, Project Managers, and other IT staff professionals . Guided 'Proof of Concept' for all Managed Service engagements. Maintained ISO9001 Compliance. Worked with other CTG competencies (Recruiting, Career Development, and Account

Executives) to identify qualified staff to place on Client engagements. Solicited by CTG Corporate to share the interim Territory Managing Director func tions with a National Business Development Consultant

Contractor/Consultant, Computer Task Group I/S Project Manager Consultant at Mutual of Omaha. Managed the IS Budget Projects involving over $150,000,000 in I/S capital expens es. Managed I/S Infrastructure Y2K project. Co-managed Corporate Asset Management Project; 'Proof of Concept' through acquis ition. Instrumental in providing technical support for the CTG Omaha Office Account Exe cutives staff augmentation. This was at the request of the Territory Manager. Called upon to meet with potential clients to guide discussions on their busines s requirements and definition of business needs. Developed recommendations for technology solutions to meet those requirements. Systems Analyst II/Senior Systems Analyst, y Managed IT Staff responsible for legacy mainframe systems. Interviewed, hired staff, assigned work and developed that staff. Successfully completed several management curriculums; Louis Allen Management Pr ogram & FrontLine Leadership Program. Served as a Project Manager on large corporate projects at various levels of the 4FRONT Methodology using PMI's PMBOK. Asked to take over and initiate 'project recovery' on projects in trouble. Presented project findings/results to the Executive Officers/Committees. Provided Cost Benefit Analysis training to Business Information Systems staff. Served as Technical Claim System professional to Claims department. EDUCATION * * * * * Iowa Central Community College Metro Community College PMIC Management Leadership and FrontLine Leadership Graduate Many technical and management training courses & seminars. Several technical conferences to include Intersolv. Physicians Mutual Insurance Compan

SYSTEMS/SOFTWARE HISTORY SUPPLEMENT Hosts/Workstations: Compaq/IBM PC's (running OS/2 and Windows (95, 98, NT, XP) using MS Office, Offi ce 97, Millennium, Office 2003, windows XP, Windows Vista and Office 2007. Novel l Token Ring LAN using 3270 emulation connectivity (Gateway) to access several d ifferent mainframes under OS/MVS with TSO/ISPF. Software: JCL COBOL CICS FOCUS DATACOM Microsoft Word, Access, Excel, PowerPoint, Outlook, IBM Lotus Notes 4.5, Ti me & Place, Project WorkBench, ABT Product Suite (to include Repository & Res ource Manager), Excelerator (CASE Tool), VISIO, Impromptu, MS Project (98-200 3), MS Project Server, Project Web Access, JD Edwards, Rational Enterprise Su ite, other software tools.

PROFESSIONAL AFFILIATIONS * * * * Project Management Institute (PMI) LOMA Association for Systems Management (ASM) (served as Chapter Board Member) Institute for Career Advancement (ICAN)