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ROBERT KOSCIELSKI 2119 Hiddenbrook Drive Wall Township, NJ 07719 H C (732) 282-0604 (732) 456-2118 rkea7efc@westpost.

net PROFESSIONAL PROFILE IT Professional providing effective and consistent IT Infrastructure deployment and support. Proven record of Staff Organizational Leadership , Customer/Market place focus, SOX/ISO9000/SAS70 audit leadership, and Technology and Process lead ership. Met and exceeded business goals and objectives. Lead operations infras tructure outsourcing initiatives. Mentor to IM leadership candidates as part of Information Management Leadership Development program. AREAS OF EXPERIENCE * Client/Customer Service dget Management * Staff Vendor Relations * Project Management ultiple Platform Management * Compliance/SOX ontract negotiations PROFESSIONAL EXPERIENCE C3i 2010-Present Deployment Projects Quality Assurance Manager Manage Deployment Organization Quality Assurance and Process Excellence practice s for delivery of Global technology services for life sciences industries suppor ting over 300,000 Pharmaceutical Sales professionals in 140 countries. Ensuring all computing materials are delivered to client base error free and ensuring ISO 9000/SAS70 requirements are met and represented through industry and client audi ts. Johnson & Johnson Family of Companies 1987-201 0 Global Base Operations/Technology Deployment Manager Johnson & Johnson, Raritan, NJ ( 2001-2010) Managed Deployment, Operations and Capacity planning for Global computing area s ( 10,000 + servers) mainframe, Unix, AS400, Enterprise storage & Backup Infra structure and Web based. Owner for above mentioned services to global clien t base. Base Operations 7x24x365 across all infrastructure components. ACCOMPLISHMENTS * Developed strategy to reduce 21 million dollar budget by 4 million dollars uti lizing contract renegotiation and outsourcing opportunities to reduce operating cost. * Project Lead and delivered business system infrastructure solution that suppor * C * M Development * * Bu

ted SAP and JDE application deployment and migration. * Assessed and Integrated IT vendor outsource services supporting global custom er base * Coordinated Service delivery of multi-vendor services across Global client ba se * Managed Global Infrastructure Helpdesk and Computer Raised Floor (40,000 sq. f eet) Distributed Systems Manager Johnson & Johnson, Raritan, NJ ( 1999-2001) Creating IM processes and procedures to manage vendor relations. Company liaison between J&J IM and vendor. * * * * * Account management Data Security interface to vendor New Technology interface to vendor Backup & Recovery interface to vendor J&J Operating company primary operational interface to vendor

PROFESSIONAL HISTORY Manager Global Base Operations Johnson & Johnson, Raritan, NJ ( 1996-1999) Managed deployment and capacity planning for various computing areas mainframe, Unix, AS400, Enterprise storage and Backup Infrastructure and Web base. Base Ope rations 7x24x365 across all infrastructure components. RELATED EXPERIENCE Johnson & Johnson, Network Engineer 1995-1996 Johnson & Johnson, Operations Supervisor 1987-1994 Lockheed Corporation, Operations Manager 1986 Continental Insurance, Mainframe Analyst 1983-85 EDUCATION & PROFESSIONAL DEVELOPMENT Brookdale Community College Union Technical Institute J&J Information Management Leadership 21 Graduate SIX SIGMA Process Excellence Black Belt Graduate Loyalist College Certificate in IT Service ITIL Management AWARDS J&J Standard J&J Standard J&J Crown Of J&J Standard J&J Standard of Leadership for SAP migration 2010 of Leadership for RFP leadership 2000 Excellence for ITSM tool deployment 1999 of Leadership for Global outsourcing initiative 1997 of Leadership for Operations consolidation leadership 1996

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