RICHARD ARNOLD 14 John St. Southborough, MA 01772 508.277.9649 ra11f816a@westpost.

net SENIOR EXECUTIVE BUSINESS DEVELOPMENT * PRODUCT DEVELOPMENT * SALES TRAINING Versatile business leader with 20+ years of experience in records management com pany, playing pivotal role in growing annual revenues to $65M and capturing 40% of market share of healthcare departments. Succeeded in continually propelling c ompany forward through evolving business conditions by guiding innovative produc t development, tapping new markets, leading sales teams to achieve aggressive go als and training staff for high performance. Embraced technology solutions to gr ow new revenue channels. Core Competencies: Client Relations * Account/Territory Management * Sales Cycle Project Management * Cost Reduction * Consulting * Scheduling * Operations Management * Process Im provement * Forecasting * Management * Presentations * Negotiations PROFESSIONAL EXPERIENCE AMES COLOR-FILE - Somerville, MA 1985-2010 Leading supplier of records management systems to US hospitals. VP of Corporate Marketing (2008-2010) Set strategic direction for company's sales efforts to offset revenue drop from declining industry. Drove growth through new product offerings with strong leade rship of sales team. Rebranded company by providing comprehensive technology and paper-based records management products and services. * New Revenue Stream: Launched Digital Imaging Division to benefit clients with outsourced document scanning services including trained onsite staff and Q.A. s oftware. * Strategic Partnerships: Negotiated agreements with document imaging companies and repackaged/resold their services as an Ames offering. * New Product Line: Overcame decline of x-ray jacket sales by introducing new C D mailer/marketing piece to radiology departments. * Consulting Services: Designed floor plans for hundreds of file rooms nationwi de with focus on maximum efficiency and intuitive record retrieval. General Manager of COLORTRIEVE RECORD SYSTEMS (An acquired Competitor) (2006-200 8) Challenged to drive and sustain profitable growth. Steered product development t o meet constantly rising customer expectations. Built a high-performance team th rough engaging and insightful training sessions. * Product Development: Influenced features of patented Smart Purge(R) records m anagement software tool to meet market needs by saving valuable file room space for only active files. * Team Development: Rapidly ramped up productivity of new hires by developing a nd implementing training course. Northeast Regional Sales Manager (2002-2006) Elevated sales of 4 state region, leading 5 sales representatives to achieve cha llenging goals. * Sales Success: o Led region to continuously rank #1 in sales of capital equipment. o Highest regional market penetration

RICHARD ARNOLD - Page 2 of 2 508.277.9649 * ra11f816a@westpost.net AMES COLOR-FILE (continued) Systems Sales Executive (1985-2002) Consistently met all sales goals. * Sales Success: Rookie of the year runner-up, Sales Executive of the year twic e (1988 & 1999) * Sales Accomplishments. Achieved top ranking among all Sales Executives for sal es of capital equipment. First Executive with $3 million in annual billings. Sol d to 80% of the largest Healthcare institutions in the region.

EDUCATION Bachelor of Science, Marketing - BOSTON COLLEGE Sandler Sales Training