Você está na página 1de 2

______ Joseph M.

Nunn _______________________________________________ Top-Producing Sales Manager Dedicated and Goal-Driven, Consistently Ranking in Top 5% of 600 Salespeople and Managers for last Four Years! * Handle multiple assignments under pressure, consistently meeting deadlines * Thrive on working in challenging environments * Handle all situations with upmost professionalism Achievement Highlights ____________________________________________________ * Increased corporate business 108% from previous year * Boosted fleet growth by 10% above last year * Increased income by 110% from previous manager * Achieved 1st in Customer Service for District three months in a row Awards ___________________________________________________________________ Q Exceptional Achievement for Corporate Growth, 2008-2009 Q Exceptional Achievement for Profit, 2008-2009 Q Recognition for Corporate Growth of 75% since previous year, Jan 2010 Q New Record for Most Cars on Rent in History of Branch, Mar 2010 Q Fleet Growth, 1 of 7 branches in U. S. to receive award in slow economy Areas of Expertise ____________________________________________________________ ! Sales ! Marketing ! Oral and Written Communications ! Interpersonal Relations ! Management ! Customer Service ! Public Relations ! Multitasking ! Operations * Client Retention * Budgets * Employee Training * Inventory Control * Loss Prevention * Leadership * Organizing # Motivating Others * Setting and Exceeding Goals * Microsoft Word * Excel * PowerPoint * Publisher * Adobe Photoshop * Web Site Design Experience _____________________________________________________________________ __ Branch Manager ENTERPRISE RENT-A-CAR, Louisville, KY Dec 2007 - Present Rise to the Top } Ranked number one Sales Manager in the state 3 months in a Row } Has 100% employee promotion rating } Average 40% fleet growth monthly and 30% income growth over 2 years } Started with Company in Atlanta, Georgia, as a Manager Trainee; completed training program and became Manager Assistant within 6 months (usually takes 9-12 months) } Transferred to Lexington and then Winchester (for administrative purposes) and within 3 months of moving to Kentucky became Assistant Manager in Louisville } Promoted to Branch Manager in Jeffersonville after being Assistant Manager for eight months } Created fastest turnaround in branch income history within first 30 days as ma nager } Became one of highest paid managers in less then a year ! Bring in new accounts and help maintain good relations with present accounts ! Market to new and active accounts a minimum of 30 hours a month ! Lead sales training sessions for Area and Region * * * * Established most profitable branch per car in the State Created most sought after branch for new trainees Remain on top of sales charts for personal stats while training employees Trained many employees who moved forward in Company

As Assistant Manager Q Managed trainees while completing core requirements for promotion at accelerat ed pace Q Raised Customer Service ratings from 63% to 90% Q Exceeded expectations and received several # 1 performance and sales awards wi thin 50 branch area Q Sold rental insurance at 103% for 5 months Q Elevated corporate rentals by 35% in two month period Q Achieved ATop Performers Club@ induction for customer service, sales, and corp orate relations Q Pinpointed customer service issues and made recommendations that helped branch increase fleet by 30% and boosted branch performance to number one in the area Assistant Manager HOLLISTER, Johnson City, Tennessee May 2007 - Nov 2007 * Managed retail company with annual sales of $5.5 million * Recruited and grew workforce from 88 to 110 employees ! Trained, supervised, rewarded, and disciplined employees ! Developed and conducted performance appraisals ! Set priorities, assigned work and organized staff workflow ! Controlled and maintained inventory ! Monitored loss prevention/shrink strategies for retail goods ! Monitored revenues for profit/loss and corporate goals ! Accounted for up to $100,000 deposits daily ! Analyzed customer feedback and improved customer service Education and Training _____________________________________________________ BS, Communications, EAST TENNESSEE STATE UNIVERSITY, Johnson City, Tennessee 200 6 Sales Management, ENTERPRISE Member, Rental Operations Track, ENTERPRISE

Você também pode gostar