JULIO C.

RIVERA

Cell: 702-982-9364

50 Aura de Blanco St. #3104, Henderson, NV 89074 jr121e90a@westpost.net JCRivera3758@gmail.com OBJECTIVE Seeking the next challenge, in a career full of great successes. Motivation . . . high-energy . . . customer service oriented . . . committed to surpassing expe ctations . . . are just a few of the many qualities that I can offer your organi zation. My goal is to align myself with a company that shares my values; perfect ion, dedication, and goal achievement in operations and management. This company will show an emphasis on the importance and value of its employees in a positiv e work environment, which in turn fosters a strong work ethic. My goal is to mak e a positive impact on your company's profitability by providing leadership, loy alty and innovation, thereby assisting the company in reaching its maximum poten tial. Willing to relocate immediately. ACCOMPLISHMENTS 1. Project Manager with cross functional responsibilities for a matrix based org anization, provided project oversight and direction of technical and busine ss projects for distribution center operations. Experience in managing multiple projects and presenting concepts to management. 2. As Director of Operations, provided creative problem solving with the ability to develop solutions to complex process and technical challenges in order to ga in the confidence of customers, employees and senior management through proven l eadership and dedication to excellence. 3. Proven Operations Director with the ability to carve order out of chaos, iden tifying and resolving key business and technical issues, rapidly developing prof iciency in new technologies and creating efficient, standardized and quality ori ented processes. 4. Ability to deal with customers and vendors throughout the project lifecycle, maintaining the highest levels of integrity which resulted in a high level of cu stomer satisfaction and quality control. 5. General Manager given the responsibility to provide program management to inc lude service initiatives, product development, budgeting, change management proc esses and turnkey implementation throughout the projects lifecycle. 6. Developed and implemented inventory control methods that reduced supply chain order-to-delivery time by 40%. This increased our speed of delivery and ultimat ely improved sales, customer service and overall profits to the bottom line. 7. Proven leadership skills through effective delegation, staying within budget limits, understanding deadlines and following through with a hands-on style of m anagement 8. Business plan implementation for the overall improvement of all departments, given task to revamp schedules for over 100 employees to fit the needs of the bu siness. As a result the business became more profitable, organized, and efficien t which provided a better service for all customers. 9. Confident in my ability to recognize and capitalize on market trend then assu me bottom-line responsibility for strategic planning, pricing, market research a nd forecasting. Broad knowledge of marketing disciplines, promotional planning, merchandising, event planning and advertising. 10. Provided leadership to a dedicated sales force with an emphasis on excellent customer service, effective communications and the ability to close the sale. 11. Solid background in planning as well as executing sales and marketing system s in various industries. Hands-on Manager with highly developed negotiation skil ls and experience in cultivating strategic business relationships and very stron g in budgeting and financial management. WORK EXPERIENCE

George S. May International: Project Director 2008-Present Solstice Capital / HSBC: Financial Analyst and Senior Loan Officer 2006-2008 Ford Motor Credit: Loss Prevention and Compliance Manager 2004-2006 Discover Financial Services: Senior Accounts Manager 2000-2004 Nature's House: General Manager 1997-2000 Marriott Corporation: Director of Operations and Hospitality 1989-1997 EDUCATION Air University Business Management 1984 Canbourne University Masters, Business Administration 2005 REFERENCES Violet Campbell Manager Gaming Venetian Hotel & Resort 702-260-1566 Eneida Rosas Manager Entertainment 702-306-8541 Lynette Smith, Senior Executive 312-437-4447