Alverta E.

Proctor 7939 Stone Hearth Severn, Maryland, 21144 Home Phone: (443) 274-2562 Cell: (443) 591-0312 E-mail: ap122f50c@westpost.net IAP World Services, Inc. (09/2007 - Present) Secretary II Ft. Meade Maryland Contact Person: John Ward (256-239-8864) Salary: 48,000 Duties: * Provide principal secretarial support in the office to the manager and the sub ordinate staff. * Maintain a close and highly responsive relationship to the day-to-day activiti es of the manager and staff. * Work independently, receiving a minimum of detailed supervision and guidance. * Respond to routine telephone requests; refer calls and visitors to appropriate staff. * Respond to requests for information concerning office procedures. Determine wh ich requests should be handled by the Manager or an appropriate staff member of another department. * Pick up mail and distribute to assure timely staff response. * Maintain the manager's calendar and make appointments. * Schedule tentative appointments without prior clearance. * Make arrangement for conferences. Assemble established background materials as directed. * Log attendance roster for the five departments under the Public Works office a nd send forth to Human Resource Office. * Review materials prepared for manager's approval for typographical accuracy. * Maintain recurring internal reports, such as Time and Leave records, office eq uipment listings, correspondence controls, and training plans. * Verify all departmental employees hours have been entered into the Work Tech T ime on a daily basis. * Ensure the accounting Pay Types and Project Abbreviations are accurate and cha rged properly. * Check Maximo against Service Orders that are put in an Expired Clin and make t he appropriate correction. This will allow the S.O. to be pushed thru system. * Check Cognos payroll reports for time charged to Project Abbreviations that ha s no explanation in the Memo Field which will need to be corrected prior to appr oval. * Send out an e-mail to appropriate Supervisor's so that employees can make the appropriate correction's to their time prior to the Business Office Posting payr oll. * Pick up Payroll checks every Pay Period from the Accounting office and separat e by department. Contact each individual department supervisor for pick up and d isbursement of the paychecks to their employees. *Check the Daily Report @ Service Order request to make sure all employees Overt ime is listed and the hours are correct prior to Business Office Posting Payroll . * Requisition for supplies, printing, maintenance, and other services. * Type, maintain office files. * Carry out recurring office procedures independently. * Perform duties as the Primary Live Link custodian. * Upload and/or revise company Forms and Work Instructions. * Project Document Coordinator for the overall Public Works records retention. * Collect information from the files or staff for routine inquiries on office pr

ograms and periodic reports. *Refer non-routine requests to the Manager. * Send out weekly suspense notices to appropriate Supervisors and upload the con solidated information to a particular Drive for viewing and/or print. Update the IAP Vehicle listing for the overall Public Works department. Send for th to the Transportation Motor Pool on and appropriate persons on a weekly basis . IAP World Services, Inc. (02/26/2007- 09/2007) Accounting Clerk IV Ft. Meade Maryland Contact Person: Debra Lewis-(301 677-9801) Salary: $46,100 Duties: * Posts and reviews various Work Tech /Cognos reports. * Verifies time entered in the Work Tech system. * Ensures accounting codes/numbers are accurate and charged properly. * Create and processes invoices for payment via Maximo System. * Establish vendors in the Maximo System. Analyze computer print outs with opera ting unit reports. Chevy Chase Corporate Office thru Aerotek Professional Services (08/22/2006-02/07/2007) CIS/Data Entry Laurel, Md. 20724 Contact Person: Ms. Zenke- (410) 567-8090 Salary: $24,500.00 per year Hours per Week: 40 Duties: * Responsible for simple filing, bank data capture/signature capture. Key custom er address changes and verifications and data entry task. Place signature cards in numeric order. * Auditing files after they are enter into the capture file. * Carry out administrative workload on a day to day basis. * Proof read and makes corrections on all CIS/Data Entry. Corridor Fine Wine 02/15/2005 - 08/20/06 Cashier Contact Person: Ann Hours per Week: 40 Duties: Front End Cashier

Blue Cross / Blue Shield of South Carolina (02/15/2003 - 11/16/2005) Individual Accounts Coordinator Columbia, South Carolina United States Supervisor: Sandra Wilson- (803) 264-3160; Contact: Yes Salary: $28,680.00 per year Hours per week: 40 Duties: *Input Health Insurance applications for individuals needing Health Insurance. * Mailed out rejection letters to clients who were not eligible for health insur ance with the company. * Collect information on clients. Input data in the system. * Ensured correspondence, reports, rejection letters, etc. are processed correct ly and expeditiously.

* Maintain office files and records in accordance with established procedures. * Requisitioned and maintained office supplies. * Work with word processing equipment and personal computer. Army & Air Force Exchange Services (05/10/2001 - 12/17/2002) Administrative Assistant Mainz, Kastel, Germany Supervisor: Ruth Wagner- 002-49-61342-04810; Contact: Yes Salary: $24,800.00 per year Hours per week: 40 Duties: * Typed all AAFES gift certificates for the Base support Battalion Soldier/NCO a nd civilian of the quarter/year. * Reviewed memorandums from Community organizations, who would request donations from the company prior to submitting them to the General Manager for approval. * Researched and met all suspense's that were due back from General Manager to H eadquarters and Community. * Sole liaison between the company and its Maintenance Crews. * Print all work orders and prioritized the daily work order list for the Mainte nance Crew. * Input payroll for all facility employees. * Monitored all service repairs to office equipment. * Provided reports of man-hour utilization. * Mailed out Warning and Separation letters to employees. Blue Cross/Blue Shield of S.C. (01/12/1999 - 02/14/2001) Payroll Technician/ Data Entry Clerk Columbia, South Carolina United States Supervisor: Linda Hollifield - (803)264-6654; Contact: Yes Salary: $26,800.00 per month Hours per week: 40 Duties: *Keyed payroll for (18) eighteen sections of Blue Cross/ Blue Shield. * Ensured all timesheets were placed in alphabetical and section order prior to scanning into the system. * Scanned Personal files for Health Benefits. * Index all file folders, typed and mailed out overpayment letters to employees daily. * Planned and carried out administrative workload on a day-to-day basis in accor dance with established policies and procedures. *Knowledge of personal computer operations and office automation applications (i .e. Word Processing and Excel spreadsheet, databases. *Proof read and made corrections of all payroll entry. Skills: Work Independently Work well in a Team Environment Demonstrate excellent interpersonal and written communication skills with attent ion to detail. Ability to handle, prioritize multiple tasks. Computer Skills: Maximo System MS Office Word MS Office Excel MS Office Outlook Worktech Time Cognos

Internet Explorer Ten Key by Touch Type 75 - 80 WPM Education: High School Diploma Strayer University - 1.5 years College 10+ Years Experience in Secretarial/Administrative