It is with great interest that I am forwarding my CV/Resume for your consideration.

My record of academic achievements and professional career history, demonstrates attributes that make me a valuable employee. My CV/Resume is enclosed to provide you with details of my skills and accomplishments, but I am certain that a personal interview would more fully reveal my desire and ability to contribute to your organization. Thank you for your time and consideration, and do not hesitate to contact me if you have any questions. I look forward to speaking with you soon. Contact Office: 212-325-4337 Mobile1: 917-288-3083 Email: zm1269900@westpost.net zafar.mir@aig.com Zafar.mir@credit-suisse.com PLEASE USE YAHOO EMAIL IF POSSIBLE. Zafar Mir 212-325-4337 917-288-3083 Preference to email at: zm1269900@westpost.net zafar.mir@creidit-suisse.com SUMMARY Dedicated, adaptable SARATOGA CRM, AVENUE / IAVENUE CRM, MICROSOFT DYNAMIC CRM TEAM LEAD with expertise in CRM, iAvenue financial systems development, SQL Server, Microsoft networking technologies and system integration. SOLE TECHNICAL RESOURCE TO DEVELOP AVENUE/IAVENUE (SARATOGA SYSTEMS BASED) CRM SYSTEMS, 20 YEARS OF DEVELOPMENT EXPERIENCE OF SARATOGA AVENUE / IAVENUE DATABASE AND SQL 2000, 2005/SQL7.0.: Developed an impressive iAvenue CRM wireless feature that is quoted in Wall Street Journal on March 26, 07, CRM Development is quoted in many technology magazine, RIM website, nominated FST (Financial Sector Technology Award), Mobile Technology Award. One source to handle all CRM project related technology that includes Business Analysis, development, Training, configuration, Backend database etc. Spoke in 2 Gartneras CRM and Wireless sessions by showing wireless development. Was invited by Gartneras group to speak on behalf of RIM (Research In Motions). * Team Lead Senior System and business Analyst for Investment Management financial companies for their WRAP, Hedge Funds, and INSTITUTIONAL CRM Project Development. * Microsoft Certified Database Administrator to develop using SQL 2000/7.0. *

Strong customer service background; 6 years of trading floor development experience. * Skilled technology support resource, with diverse capabilities in database development, technical problem-solving, and hardware setup. * Number of financial systems experts including PMAS, VISTA, ASTRA, _CORE COMPETENCIES__:_ * Database Administration * CRM Avenue/iAvenue * CRM Trainer * Software Modifications * Network Troubleshooting * Network Administration TECHNICAL BACKGROUND _LANGUAGES:_ _SQL 2000, 2005, 2008 VB.NET_ _PLATFORMS:_ _DOS; WINDOWS 9X, 2000, NT, _ _PROTOCOLS:_ _TCP/IP, HTTP, SMTP, FTP, _ _SOFTWARE + FINANCIAL SYS:_ _TELNET; MICROSOFT ACCESS, EXCEL, WORD, POWERPOINT, OUTLOOK; TRACKIT; PCANYWHERE; TERMINAL SERVICES, MTS, IAVENUE WEB, LONG VIEW_ _DATABASE_ _MICROSOFT ACCESS; MICROSOFT SQL SERVER 2000, 2005, 7.0_

_PROFESSIONAL EXPERIENCE_ Credit Suisse Investments Management - Americas Region Vice President a" Project Manager CRM 2010 a" Present SARATOGA CRM, AVENUE / IAVENUE CRM, MICROSOFT DYNAMIC CRM TEAM LEAD PROJECT MANAGER Project Manager team lead Asset Management CRM system for Global Credit Suisse Investment Management a" Americas, Managing a team of 4. Completed detailed cost benefit analysis. Introduced to bring Saratoga CRM on-board due to compliance, performance, and global strategy. Developed real-time (Blackberry) interface for the Asset Management sales force and senior manager. A very unique example for asset management industry by developing Client Relations, Consultant relations, Marketing, RFP, and business development teams. Deployed and linked Credit Suisse CRM to 12 different countries. Have over 15 years of development experience on Saratoga Systems Avenue systems CRM. _Key Achievements:_ * Connected 12 countries to the nearest Intermediate iAvenue CRM LAN Server. * Configured CRM data from 12 countries so data it is available to all 12 country users within one hour. * Integrated with 7 different financial systems. Automated Client On-boarding process. * Expense automation with CRM Package. * For Managed Account Group, Business Development team, Hedge Funds, Institutional, automated call logs and call tracking system within iAvenue Saratoga systems. * Configure, connect with one Saratoga iAvenue LAN from Tokyo, Hong Kong, Switzerland, Luxembourg to US. * Develop web based iAvenue Saratoga Web, setup web server, MTS server, for iAvenue web. * Saratoga iAvenue APRESTA (also any hand held device) *

One of the most experienced Saratoga iAvenue and Saratoga iAvenue developer. AIG Investments Management - Americas Region + PineBridge Investement Vice President a" Project Manager CRM 2007 a" 2010 AVENUE / IAVENUE CRM TEAM LEAD Project Manager team lead to develop CRM system for Global AIG Investment Management a" Americas, Managing a team of 9. Introduced iAvenue Web and Apresta(Blackberry) to the AIG Investment Management. Developed a new Marketing, Client Relations. Deployed and linked AIG CRM to 17 different countries. Have over 13 years of development experience on Saratoga Systems Avenue systems CRM. _Key Achievements:_ * Connected 17 countries to the nearest Intermediate iAvenue CRM LAN Server. * Configured CRM data from 17 countries so data it is available to all 17 country users within one hour. * Automated Client On-boarding process.. * Expense automation with iAvenue Saratoga CRM Package. * For Managed Account Group, Business Development team, Hedge Funds, Institutional, automated call logs and call tracking system within iAvenue systems. * Configure, connect with one iAvenue LAN fromTokyo, Hong Kong, Dublin and Zurich to US. * Develop web based iAvenue Web, setup web server, MTS server, for iAvenue web. * iAvenue APRESTA (hand held) * One of the most experienced iAvenue and iAvenue developer. Managed 258 Avenue User Within Company Integrated To One Database ING Investment Management - Americas Region Assistant Vice President

2001 a" 2007 AVENUE / IAVENUE CRM TEAM LEAD Team lead to develop and lead developers on CRM system for ING Investment Management a" Americas, Sole technical resource to migrate Avenue 5.12, Sales Logic, PerTrack to iAvenue Windows, Web and Apresta(Blackberry). Developed a new Hedge Funds CRM system for ING NY currently used by more than 40 Regional Reps and sales associates. Sole responsible to develop on SQL 2000 backend Avenue + Administer and provide day to day support including reports development. Have over 12 years of development experience on Saratoga Systems Avenue systems CRM. _Key Achievements:_ * Expense automation with iAvenue Saratoga CRM Package. * For Managed Account Group, Business Development team, Hedge Funds, Institutional, automated call logs and call tracking system within iAvenue systems. * Automated New client and new Consultants mass mailing (Marketing Campaign automation letters). * Develop web based iAvenue Web, setup web server, MTS server, for iAvenue web. * Complete control to migrate existing CRM systems into to iAvenue Windows and Web. * Complete support on 3rd party tools to integrate with CRM Systems. * One of the most experienced iAvenue and iAvenue developer. INVESCO INC ATLANTA GEORGIA 2000 - 2001 Head Of Database Development Team For Avenue System Team lead to develop and integrate iAvenue CRM system deployed in 40 offices within US and Europe. Lead the team of 13. Developed Relationship Management System for Institutional clients that is in used by INVESCO's Global Asset Management Department, Fund of Funds, Sales and Marketing. _Key Achievements:_ * Developed a very smooth reporting structure to capture financial

information based on Style, Region, Rep, RFP, Pipline, Plans i.e. ERISA, DB, DC and products. * Migrated their existing Avenue 5.12 to iAvenue 6.0 Windows. * Migrated their existing Avenue 5.12 to iAvenue Web. * Managed 430 Avenue user within company integrated to one database. CITIGROUP CITIBANK GLOBAL ASSET MANAGEMENT 153 E 53 NY 1988 a" 2001 Trading Floor/Business/Technology Specialist CRM Project Manager: Developed And Maintain Multi Site IAvenue CRM As A Team Lead. Develop and deployed SPS (Sales and Productivity System now known as iAvenue CRM) in the US and Europe for Citigroup Asset Management Department. Internal Audit For Institutional Trading Floor. In Depth Knowledge Of Muni, Equity, Fixed Income Security. Developed Several Access Based System To Calculate Future/option/Long/Short To Automate. Managed Citibankas system for institutional group. Cash Management Specialist for Fixed income securities to adjust interest, to calculate factors, adjust coupon, set a process for Time Deposit / Repos, TBA's, Dealt with custodian for daily cash reconciliation i.e. State Street Bank, P&C bank, Brown Brother, SSBCiti, PMAS Portfolio Management Accounting System Administrator to develop institutional reports. Avenue system administrator (sole admin) between Citibank New York and London. Responsible to train new Avenue and Citibank system user. Responsible to develop Avenue and Administer Avenue system. _EDUCATION / TRAINING_ BACHELOR OF ARTS * 1985 AAS IN ACCOUNTING MAJOR WITH MINOR COMPUTER SCIENCE * 1996 * 3.5 GPA _PROFESSIONAL TRAINING_ * Microsoft Certified Database Administrator *

Microsoft Certified Systems Trainer (MCT) * Microsoft Certified System Engineer (MCSE) Windows 2000/NT 4.0 * A+ Certification: _AWARDS_ * Citibank Gold Award (top level award signed by CEO John Reed) * Citibank Service Excellence Award. * Citibank Service team Award * INVESCO best CRM Award